Restaurant Hostellerie du Centrotel et Spa

Very good, quality welcome, comfortable bedding, pleasant common areas. Just one regret for breakfast, there would be a great added value in offering organic eggs (0) or from free-range hens 😉 On the other hand, bravo for the local beekeeper's honey 👍🏻

Pleasant stopover, just like the first time. The welcome and service were excellent. Dinner outside was good.

I chose the establishment for the restaurant and the spa offered. On the other hand, the spa: very very dirty jacuzzis: grease, hair, ... no visible maintenance. We had reserved a slot Sunday morning, the sauna was not turned on ... Regarding the catering part, the cuisine is very approximate, poorly seasoned and especially very questionable in terms of freshness of products. My partner and I suffered gastric / intestinal problems during the night and the day after dinner.

Welcoming and friendly staff. Great spa.

Perfect

After several "stopover" evenings on the way to our vacation, we are still very satisfied with this hotel.

Warm welcome, quality restaurant, very professional and friendly waiters

We are always so well received.

Pleasant establishment. Attentive staff. Ground floor room, overlooking the street, in the absence of curtains, forced to close the blackout curtains for privacy = staying in artificial light; not very good for the ecological impact. The lack of direct access between the parking lot and the hotel reception, forced to bypass the building with luggage.

Very good establishment, friendly team.

Pleasant stop on our journey.

The room was very good, but I was disappointed with the restaurant. The salmon fillet didn't seem very fresh and the rice wasn't salty. I didn't eat my meal. Despite my remarks, there was no goodwill gesture. I had already had a bad experience in this same restaurant some time ago.

Kamer erg klein.
Eten was matig oesterzwammen als groenten géén aanrader

Positive points: Very well located hotel with private parking that has a reception team for each activity of the establishment. Nice restaurant area with a good atmosphere Points for improvement: It is a shame that the parking lot does not allow direct access to the hotel reception. The room area could do with a refresh and perhaps have an elevator

The hotel is very well located off the highway. The spa is very pleasant, especially after a long drive, with several jacuzzis and saunas. We were a little disappointed not to be able to enjoy the massages because there was only one therapist, so duo massages were unavailable. The room was a little small but very clean and functional, perfect for one night. The only negative point was that we were woken up very early by a delivery truck right under our window, but the hotel had nothing to do with it. The restaurant was delicious and the wine cellar exceptional. The staff is also very pleasant.

No problem, keep it up! If it's not a very warm room...

Very pleasant stay. Thank you for everything. Excellent restaurant, very good wine list with a beautiful selection of local products.

Hearty and varied breakfast with gluten-free products available

Very good hotel

No one at reception, I had to wait at least 10 minutes, woken up at 5:30 a.m. by a noise from a terrace, poorly tidied or something else due to the wind

Very clean.

Perfect stay, the team is friendly and very attentive and the restaurant side is really good. The dishes are original with, for my part, perfect cooking. The gym area caught my eye and I was able to use it to continue my rehabilitation (sciatica). The rooms are very clean and little attentions await us on arrival... We were not able to test the spa area, nor the outdoor facilities because we went there in February but I plan to return there in the summer.

Great hotel with a very warm welcome. The rooms are very comfortable and have everything you need. We ate very well in the restaurant in the evening with sophisticated dishes, well done to the Chef. Very generous breakfast!

Excellent in every way

Very well-placed establishment for a stopover evening benefiting from very good cuisine. Location of the hotel close to the motorway. Very warm welcome

The bathroom was a bit small, otherwise nothing to complain about for the rest. The business stopover evening went well, the meal and breakfast were perfect.

The hotel is very good for a business stay and a stopover with a very good quality/price ratio. I was not able to test the SPA. On the other hand, I tested the gym and unfortunately the equipment is quite old like the treadmill or the elliptical bike. For the restaurant and lunch as well as the welcome from the staff, everything was pleasant.

Good, efficient

Very well received at reception, very good contact with the customer, easy parking, comfortable and well-appointed room. I recommend this hotel, close to the highway, charging stations.

Very good for an evening stopover between the south and the capital, good location. No luck, it's January 1st so no reception that day, no access to the Spa. The Wi-Fi is not working and will not access the internet... so no TV service either or it's the antenna... Correct bedding but not the pillows

Great discovery. Very pleasant and professional staff. Excellent value for money. The restaurant is a real gem. A treat and expert service. We will be back!

Very good room, very good breakfast, good welcome. Very disappointing meal.

When I arrived, the receptionist could not find the keys to my room. Finally she gave me a duplicate when I arrived in my room, there was already a key in the lock. Bad surprise when entering the bathroom, catastrophic state, toilet and sink. Very poor quality service at the bar. I had to ask for the card. As well as to be served. In addition, very poor signal at the television level. Result no television in the room.

We are always very well received. People are always friendly.

We booked a room for 3 adults, with a large bed and a single bed. The room was perfect, the small one behind a partition. Large bathroom, storage. We also ate at the restaurant, perfect there too, welcome, orders, service, and meals (Vegan meal).

Very nice establishment Room a little small Beautiful cellar and very good catering

Very good hotel, quiet, very clean, always very good for many years, well-known and recognized establishment

Positive: Quality accommodation and meals. Helpful staff. Complete SPA. Correct price. Negative: Spa with very, very dangerous slippery floor.

Hotel very conveniently located close to motorway. We booked a double room. In hindsight i should have booked a bigger room as dimensions were fairly tight. Room located on ground floor and there was a slight odor outside room in corridor. I would request a room higher up if booking again. Room was spotlessly clean and good facilities though space was tight. We had a very nice meal that evening and breakfast buffet had excellent choices. Particularly impressed with freshly squeezed orange machine.

Perfect overnight stay with a really great restaurant and evening meal

Very noisy room because of the external air conditioning units

Excellent location for a stopover. Attentive team. Royal breakfast. We recommend this well-equipped, clean and quiet hotel (except the red room with the hearts, but to each his own).

Very disappointed with the cramped room (No. 11). Very little space to turn around the bed and sit at the table. Small window (60 cm high by 40 cm) overlooking a wall and no curtain. The air conditioning would benefit from maintenance because it is not very efficient. No bedside table on one side of the bed. Despite our request to change rooms, this was refused. On the other hand, the restaurant was very good. Our satisfaction with this hotel is between yes and no.

Inexperienced reception staff too young The massage was very good thank you to the young girls But overall disappointed I would have liked more comfort for my romantic stay

Very pleasant stopover just a stone's throw from the motorway while being quiet. The welcome is perfect, the room was attic but good (except the electric roller shutter which did not work). Very good restaurant, nice decor and good dishes at reasonable prices. The breakfast was great, there was everything.

Very welcoming and attentive service

Very good establishment, good food!

In the evening, a commercial stopover, perfect.

Everything went very well, just missing a little tea in the room.

Room on the 2nd floor without elevator, clock not set and flashing all night in the bathroom, kitsch and old-fashioned decor, access to the parking lot at the entrance to the hotel blocked by works so you have to go around the hotel with luggage and without help, disappointing table

This was not our first stay in this hotel but for the first time I was a little disappointed. The room was a little small for 3 people (the 19). An extra bed had been added which blocked access to the small office and hindered movement in the room. The floor of the room and the bathroom was sticky as if it had not been rinsed properly.

Very good for one night. Cleanliness needs to be reviewed.

Really great, if I had to make just one criticism, it would be having to cross the restaurant to get to the spa. But that's really a detail. Otherwise everything is perfect

We spent 3 nights in this hotel during a motorcycle road trip. Super pleasant and helpful staff. Room as expected. And big plus on the SPA area with its 4 jacuzzis, hammam, sauna, sensory shower which allow you to chill out when returning from the day.

The room looked and smelled as if it would be a bordello. On top of that it was a dirty as one. We left 15 minutes after arrival as we could not stay in this room/hotel. All of that cost 141€, I'm still in shock of this.

We spent 2 very nice days with family with 2 hours of SPA per day. The relaxation area is splendid and in complete privacy. We recommend this hotel without any worries.

Good experience but disappointed because we received an email reminding us of the possibility of reserving the spa but when we called they offered me a place for the next morning, when we were leaving... On the other hand, when reserving the single room, of course, we saw a nice photo and I didn't expect to be on the ground floor, in a dark and cramped room.

Ideally located, the staff is smiling and very pleasant. A very high quality restaurant to try during your stay!

Very comfortable, clean room, ideal for one person, a bit tight for two. Great wide bed, super breakfast and dinner. Ideally located on the highway but still a quiet little place. Supermarket right next door, plenty of parking available.

Everything was very good

A very nice establishment, the cellar: I love it! The outdoor space is really pleasant.

Delighted with the stay.

Excellent stay despite the very small room overlooking the street, the wellness area is as surprising as it is friendly and the quality of the breakfast and the restaurant make you forget this small, despite everything, comfortable room.

It was a great discovery, in every way! All that's missing is the possibility of paying for your stay with ANCV Connect holiday vouchers and that will be absolutely perfect.

Pleasant stopover. Only downside: the noise of the traffic on the nearby road. Otherwise, convenient parking and easy access. Welcome and quality service.

Very nice stopover in a room that is certainly a little small but very well appointed, comfortable and clean.

A nice surprise on the route of our summer trip. We really appreciated the access to the wellness area included in the price of the room. A well-run establishment with friendly staff. Great options at the restaurant too.

Very friendly staff and superb location when you need a hotel alongside the road.
15€ per person for breakfast was a little bit expensive considering what you got for it.
We asked for a babybed and they immediately installed it, but on the check they asked 5,5€ for it, so that was a little disappointing because normally this is just part of a good service..
All the rest was good!

Kamer gedtertd maar prima. Heerlijk eten en heel vriendelijk personeel

Well equipped, friendly staff, access to the SPA included in the room price, enough to relax as a bonus Only small downside: the hair dryer in the bathroom which stopped every 30 seconds

Road traffic a little annoying in the morning.

GOOD

the rooms are really small. But otherwise everything is good, bathroom and bed clean and well equipped. Small regret of having to go around the street coming from the parking lot when there could be direct access (during heavy rain).

Great location just off the motorway, staff super helpful, friendly. Rooms spotlessly clean, plenty of parking round the back.

Good food and hospitality comfortable rooms

The airconditioning wasn’t working.
Room was a bit small.
No refrigerator in the room

Some renovation work would be welcome

Easy to find, has parking and good for just off the motorway
Pretty jaded decor and could do with some tlc but clean and serviceable

Good choice to recommend

Excellent bedding and small but very quiet room. Nice bathroom. The walls could use some updating. We feel that the staff are stressed and not very smiling. It's a shame.

Good location , friendly staff , good food but twin room bathroom very small for a 2m man

Great thank you

Very good stopover, warm and competent welcome and staff

Very attentive staff and very professional service.

Very nice home. The management and staff are attentive.

We had a pleasant stay in this accommodation. The value for money for the accommodation and restaurant is really satisfactory.

Spa facilities are excellent. Good gym too. Our room was very nice and the bed and pillows were very comfortable. The shower was also very good and the decor looked fairly new. The service in the restaurant was poor with young inexperienced personnel. The hotel had a habit of keeping calling me on my mobile phone, once in the spa and more than once while on a long drive from Carcassonne. It is illegal to take calls while driving but the receptionist was still rude when we arrived. Nowhere on the Booking.com website does it state I have to inform this hotel of my arrival time. It just shows the hours the reception will accept arrivals, the earliest to the latest. If they want exact times they need to change their details on Booking.com. It's such a shame because this hotel is generally good but the staff need more training and 15€ for breakfast is way too high compared to other hotels we've stayed at.

I recommend this hotel. The hotel is clean. The bedding is comfortable. It's nice to find family rooms for 5 people because there is a huge shortage of them in France. The spa really pleasant after driving. The restaurant is excellent. I recommend this hotel, everything was perfect.

Beautiful family room on the ground floor, welcoming staff, good breakfast buffet. We recommend.

Two very different stays at this hotel. The first excellent, spacious, clean room and decent food. The second lot, room (2) with a strong smell of tobacco, much more cramped and less qualitative food. Breakfast always very good however. The quality/price ratio remains very correct.

The evening menu in the restaurant was fantastic!!!

no problem, nice room, clean, nice staff

Very warm welcome and attentive staff, but very disappointed with the restaurant, cold dishes, rice so dry that it was crispy, duchess potatoes which seemed to date from the day before, expensive for the quality. The pillows are very thin and hard, not very comfortable, but the jacuzzi spa is great otherwise.

Great hotel clean and tidy and spacious rooms, there very helpful especially if your arriving late, continental breakfast very good, and literally just off the motorway

Very mixed opinion: we have been staying at this hotel for 3 years and we were satisfied but this year we are seeing a big drop in service. The hotel is aging. The roller shutters do not work or work very poorly and we had to put up with a blanket to block out the light, like at the campsite. For the restaurant, disappointing and way too expensive for zucchini and watered pasta, a piece of fish without flavor and full of bones. A doubt about the freshness of Paris Brest also. The staff is mediocre, we don't feel any real enthusiasm in customer service, with the exception of a very pleasant young man with braids who raises the level! On the other hand, we have the right to a gesture from the room manager for the shutters. The breakfasts are nevertheless very good and plentiful but overpriced! Comfortable bedding. It is with regret that we will not return next year.

in the evening business stopover, slightly aging hotel, perfect meal and breakfast.

The staff were excellent, thank you! The meal in restaurant were excellent we really enjoyed it. Fantastic steak cooked to perfection.
The rooms could be nicer the decor wasn’t great

Too bad the decor is not up to date, and the paint color choices are very aggressive

Friendly welcome and we had a small but comfortable room.

Very happy with the stay and the welcome.

Super pleasant and spacious hotel and spa service. The staff is up to standard and very young. Congratulations to the boss for giving room for learning. The meal is of quality and very fine. An address to recommend and discover. Thank you for our stay within your walls. 👏👏👏👏👍

Very pleasant hotel and staff. A good address for salespeople!!!

Warm welcome, very clean rooms and bathroom too. I will go back there.

For years I have been going to Logis (1 to 2 nights per week) because the value for money is good with high quality evening stops but for the first time I had a terrible meal. As a starter, a hard-boiled egg in a dried out sauce, as a main course, an inedible reconstituted paupiette and overcooked shells... In short, a meal unworthy of what I see in other Logis.

Good hotel in general, too bad that access to the spa is from the outside and that the restaurant service is very very long,

Good quality hotel, only the bed and the shower area could, in my opinion, be a little more plush given the standard desired by the hotel. However, at the price charged for evening stops and stays, combined with the services available, this remains a very good hotel. It might be desirable to start breakfast a little earlier for people who start their working day early.

The only problem was they haven' y elevator.

The welcome, the team, and the hotel are good, the jacuzzi area is great. The big negative point is the catering. Just on the child's meal the pasta is dry, without oil, without taste, the chicken is completely dry and impossible to eat. Really a shame because the service, welcome and everything else are really good.

Room n°18 very noisy due to the air conditioning units placed behind the bedroom wall

Thé bathroom was much too small and cramped.

Attic bedroom with limited headroom around bed.

Very comfortable and clean room, quality restaurant at good price, very friendly staff

We found the decoration of the hotel in poor taste. In our room the orange walls were not relaxing. The lights on the stairs leading to the upper floors were more appropriate for a funfair than for a hotel. To access the rooms, you had to go through a “fitness room” full of machines of all kinds and very ugly. We enjoyed our dinner but the background music was inappropriate and too loud, making conversation difficult. Breakfast was OK but we regretted the lack of a choice of sugar-free cereals.

The room does not seem to be cleaned.

Perfect hotel for a relaxing stopover, excellent value for money for catering.

A first room on the 2nd floor (impossible for my husband) changed for one on the 1st in which there was a pestilential smell of sewer. Changed one last time for one in the DRC, good but a little small. The equipment is adequate but the price is a bit high for such a small room. The meal at €25 decent, nothing more.

everything is of good quality, from the choice of meal ingredients to the quality of the SPA equipment

As always an excellent welcome and stay at this family run hotel. It was super hot (33 degrees) when I arrived and couldn’t get the air con to work… took a little fixing but all ok once up and running. Food is always to die for, close to autoroute and dogs welcome. Would highly recommend if you have not visited yet!

I don’t know why I had to be rung twice to confirm I was going to arrive. Bathroom smelt of drains and space between toilet and shower door was hilariously small! The English themed room was awful.

Very nice surprise… excellent spa and organization which allows the place not to be overcrowded 👍 Clean and very pleasant family room, good bedding and service. Perfect and varied breakfast I would definitely come back

Small room, with strong smell probably coming from the bathroom. The sliding bathroom door was very hard to open from inside the bathroom. Expensive breakfast: €15.5 per person Average evening meal

If I was generally satisfied with the hotel, it is thanks to the restaurant which presents well and whose dishes are tasty. It should also be noted that the staff, whether in the hotel or the restaurant, is very welcoming, friendly, smiling and dynamic. What catches me is the room in which it was difficult to sleep awake as it was noisy. Imagine a bus stopped with the engine running all night, this is the feeling because of the ventilation motors located in this room entirely under the slope and totally asymmetrical in which there is no room to walk around (we bangs everywhere, my tibia testifies to it). I had the feeling of having been housed in a room that was not originally made for sleeping. I think it's bad luck as the other rooms looked much nicer. Damage.

Dark and sad room, the small window looked like a loophole. The VMC is very noisy. The shower floor is very slippery (dangerous) I pass over the degraded toilet seat. Disappointing.

excellent meal, very friendly staff, comfortable bedding although not too fond of the "loveroom" style room and the colors of the room, lack of a mini fridge, and instructions for the jacuzzi bath (orders in Italian)

Warm welcome We arrived soaked in the storm and they dried our belongings in the hotel laundry Pleasant stopover on the return from vacation, Half board including access to the SPA is excellent value for money: plate copious and quality catering,

The room is small but comfortable. A very large bed with good bedding ... but the "bathroom" with WC inside is TINY. positive point: everything is new, very clean with fun little lights.

Value for money is not there at all. Very dated room and not nickel clean but used bath towels. We chose a meal at 33 euros but not worth it. Change of badly washed glasses we keep the same cutlery between the starter and the main course, napkin sir wine stained. Only the white wine and the breakfast are to be remembered. The Fasthotel next door left us with very good memories on the way out of our trip.

Cramped room, not air-conditioned and yet expensive when you don't use access to the Spa. Restaurant menu has become too expensive. We are disappointed with the evolution of prices since we have been frequenting this hotel. . The breakfast is plentiful, even if a little too much to the detriment of the budget.

Buscabamos algo para descansar de camino de vuelta a casa y sin duda acertamos de pleno. Pequeño hotel muy tranquilo, bien cuidado y con zona de SPA, gimnasio y hasta puedes hacerte un buen masaje. The comida muy buena y tiene un montón de referencias de vinos. El personal atento, hablan Inglés y Francés, pero se hacen hear well. Very recommendable. Sólo un pero: con lo que vale el desayuno, quizás un poco justo. Y no pueden acabarse los Croissants y decir que se acabó lo que se daba. Habitaciones: Habitación espaciosa, with a huge bedroom and as a species of entrance with a sofá-cama. Comida y bebida: La cena espectacular, de buena calidad y generosa cantidad. El vino de la cena muy bueno, dejándonos aconsejar por el camarero. Sin embargo el desayuno más flojo pero acceptable

Very nice hotel. Familyroom was perfect for us. We booked only few hours in advance, but the welcome and service were perfect! Very nice breakfast.

On the booking site we had the impression of booking a quality hotel in the end we were quite disappointed given the price paid for one night 195.98) for one night with breakfast