Logis Hôtel Adelphia

In the top

A weekend of absolute rest at the Hotel Aldelphia The Spa accessible to hotel guests during extended hours is particularly pleasant Rooms with simple but spacious decoration, very beautiful view of the lake Exceptional brunch

Great team moment at the top! 👍 I highly recommend. (From the welcome at the spa to the room and finally the restaurant. I will come back without any hesitation.

The hotel is very pleasant (quality room/breakfast), the spa is very complete. We had a very pleasant time at the Adelphia Hotel. Its location is also appreciable. The only downside was the restaurant manager who was very unpleasant when reception made a registration error for our reservation. Borderline unacceptable behavior!

Hugely disappointed!! Doesn't deserve 4 stars!! No small bottle of water in the room! We are told that a water fountain is available next to the elevator 👍🏽😱 How do you go in the middle of the night to get a glass of water in your nightie!! No small toiletries! No cotton swab No cotton pad to remove makeup…. I went barefoot to the spa No slippers or flip flops! Room decor not very cheerful When paying the bill, I had been charged 2 too many breakfasts! Only the breakfast and the location of the hotel remain positive! We are coming back to Aix in November, but we will look for another hotel

Hello to all the adlphia team my wife and I had a very good weekend the team listens to the customer I will recommend it to my friends and relatives the swimming pool and the treatments very good and clean Mr and Mrs dana

Many defects for an expensive price: Many ants die on the balcony, a wasp hive between our balconies, bedding which is marked by old age (sagging at body level), air conditioning that is not very adjustable in the room, a fridge which cooled to 12 degrees (temperature taken with a suitable thermometer)...

Top hotel with very pleasant and relaxing SPA area. The staff is pleasant and responsive. I highly recommend this hotel and will happily return again.

Everything was perfect ! Good welcome, spacious room with good bedding and a beautiful spa area 🤩

Customer of the hotel for many years. All the staff are pleasant, helpful, attentive, friendly. Very good stay

Very nice location, large room. High price of breakfast

Overall very good. Too bad the restoration does not follow. Perfect breakfast, but lunch and dinner to avoid. Surprising because for years there has been no improvement??

Für eine Nacht war es in Ordnung. Lage war gut. Spa wurde nicht genutzt.

The room was large and it had a nice balcony which was welcome for morning coffee.
Well located near Le Port. Inside Parking was practical and safe.
Pools were ok not great. A bit smaller than what pictures suggest, and water not as warm as expected (but ok).
Everything else a bit average, with a feel of a chain hotel, but fine.

A beautiful hotel ideally located with a comprehensive range of services (SPA, nice meal and excellent lunch)

Personnel pas agréable a l'accueil, aux soins et a la piscine. Seul le Personnel de ménage est souriant et sympathique.

A shower was missing

The breakfast is great but the problem is the restaurant

The reception has just announced to me a €50 increase in the evening stopover package during July and August, almost a 50% increase. I find this shameful. I come to your hotel regularly. Often more than 3 times a month. I find this increase unacceptable for someone. one that keeps you working all year round

A little expensive, and for a 4 star a little disappointed with the services.

Very welcoming and pleasant staff. Very good stay facing the lake.

For my 3rd stay, very disappointed by the view, on the 2nd floor... On the fake lawn roof... No "fridge" in the room.. Had to ask for it. La2 we are told that soon there will be no more, which I think is a very bad idea. The water fountain was broken on our floor and not repaired during our stay... The hair dryer where you have to press continuously, and the cord is not long, not practical

As seen with reception, the room was not cleaned which is unacceptable given the quality expected for the price.

Pleasant hotel overall, we had already been here a few years ago, some places are aging and deserve a facelift.

Very disappointing stay for a 4 star hotel, very poor value for money. Old hotel, very poorly soundproofed, you can even hear your neighbor coughing, in the room there is only low-end hand soap, the towels are rough and the bathrobes are torn! The pool deck chairs are old, damaged and dirty! Few staff. Certainly the restaurant and the health center were closed because of the Musilac festival but in this case the price of the room should be lower even though we paid full price. Avoid, not worthy of a 4 star.

Hôtel confortable et bien placé mais vétuste, la salle de bain est horrible, la chasse d eau fonctionne mal, et la déco générale laisse à désirer. Accueil ok mais pas super aimable, prix excessif pour l expérience et la ville.

We are not at all satisfied because a strong smell of cigarettes in the room Very unpleasant for 253€!!!!! I'm mad

Perfect stopover for salespeople!

Very well received, we had an excellent stay. Cleanliness, quality of service, very good spa area with the pretty quiet relaxation area in the greenery.

A pleasant place by the lake

Not the first time in this hotel either for work or for leisure but the restaurant on Saturday evening was really not great! To begin with, I waited 20 minutes sitting at the bar so that in the end I didn't drink anything. We subsequently learned that the bar had to be closed (Start of school holidays?) so we went directly to the restaurant to have our drinks before dinner. Servers not very smiling, some servers spoke as if they were alone, didn't know where the wines were found... For our part we will come back to this hotel but certainly not to the restaurant too bad.

Welcoming staff, a well-maintained and clean hotel

Very friendly welcome from the receptionists; correct and spacious rooms; the Spa is a little aging; very poor reception at the bar, at 8 p.m., it is impossible to drink the aperitif!! A waiter gave us no explanation and simply turned over a sign indicating the bar was closed.. For a Saturday evening... Surprising!

Everything was great, the staff, the breakfast, the restaurant, the bedding...but be careful of the little details that make the hotel seem old, especially at the spa...

Overall disappointment. Aging and poorly maintained hotel. Details of cleanliness and quality of materials could be quickly corrected. The staff is very cold and disinterested in customers. (Bar/spa/wellness) The downside is the cleanliness and quality of the Spa, showers and toilets Scandalous!

Very dilapidated hotel which does not provide at all the services expected of a 4 star. The price is exorbitant given the quality of the rooms and services. Fortunately the SPA and the friendliness of the staff leave you less worried

Poorly maintained overall Swimming pool with verdigris mold, slippery stairs Loose tapestry in the rooms No shower!!! Towels not among the number of tenants No terminal in the parking lot Poorly closed ceiling etc. Disappointing breakfast no information on the products no protection or refrigeration Services not clean Etc etc…. Far from a 4 star

Hotel very well located 100 m from the port and the lake. Closed and secure parking Old and friendly staff

We were woken up at 7:45 a.m. by construction noise...

Great

Quelle que travaux de maintenance serais à faire régulièrement pour ne pas laissé le bâtiments se dégradé.

The spa area is very pleasant and reserved at the hotel after closing, it is great and quiet on Sunday evening Half board We were disappointed by the restaurant which only offered us leftovers from the brunch on Sunday evening with 3 salads not great a bit of poorly presented charcuterie and unidentifiable verrines Same for dessert no choice leftovers from brunch It was our wedding anniversary I had mentioned it I was hoping for a little attention We are, however, regular customers of this hotel I would have appreciated a shower rather than a bathtub in the room We will come back for the spa

A faultless one. Despite our late arrival (1:30 a.m.), efficient, availability upon our arrival. Peaceful hotel, well maintained, well located.

It's expensive

Everything was perfect: the massages were really good. On the other hand, pay attention to the cleanliness of certain places such as the bar where the tables are not washed or the sticky floors during breakfast.

For the rest I am disappointed with the cleanliness, sheep behind the door when arriving, dust on the furniture towards the trunk, long hair in the jacuzzi, too much water in the jacuzzi so it is not possible to put the bubbles otherwise it will overflow (a less flooding the room) But otherwise top equipment and very comfortable bedding At the price of the suite it's a shame that it's not impeccable

Great relaxing time! The whole team (hotel, spa, treatment, catering) really pleasant and friendly!

I had a great stay at the Adelphia Hotel, I recommend it 1000%

We came in April and were disappointed by the restaurant, very average cuisine, random service. We noted the change during this stay and we enjoyed the new menu

This is the hotel that presents the whole city (Aix les Bains)

Rooms are good. But for a 4 star hotel, there is no water in the room, only paper cups (not really environmentally friendly). Water in the hallway in paper cups is not very hospitable. The swimming pool is a public bath - no - There are no professionals in the restaurant. Wine by the glass is not served on a tray. Cutlery is also carelessly replaced without a tray. The food itself was not good either, overcooked vegetables, beef entrecote of poor quality. Our conclusion: we will not return to this hotel.

Excellent welcome, very professional - spacious and quiet room as described - very large choice for breakfast, efficient and affable staff - easy parking.

Oui super

Venons depuis longtemps tjs satisfaite

Venons depuis longtemps avec plaisir

We had a fabulous family room with an amazing view over the marina to the lake and mountain.

Uncomfortable click clack for 2 teenagers. Shower jet unsuitable for washing hair (mist). Very strong smell in the toilets. Aging gym equipment. Very comfortable main bed. Very pleasant spa. Very good breakfast. Very nice home. Very good stay despite the few negative points.

Our room was in an advanced state of age, the toilet and the mirror in the bathroom were not clean. Bedding too soft, mattress at the end of its life.

Perfect

it's very good except that the rooms should be with a shower instead of the bathtub since the customers are often elderly people, otherwise everything is perfect

Very limited communication from reception. No information on the terrace, the bar, the restaurant or breakfast times, the possibility of having massages on the 1st floor. Very of I by the first contact which is essential

Très bien !

Helpful staff, attentive to customers and smiling. The best

Not at all up to the standard of a 4 star....disappointed... a great lack of staff (nice but completely inexperienced with few present in the establishment...) lack of exterior maintenance... no presence spa pool on Sunday evening, no one at the bar...very poor value for money...

Very pleasant hotel/Spa but restaurant not up to par. It is better to eat outside the hotel.

It’s a shame that the breakfast trays aren’t cleared out gradually.

Hello, We paid 250e per night for a room. No water bottles (for ecology) however you can take water from the fountain in the corridor in a cup wrapped in plastic! Ugh. Then, access to the spa where we are forced to buy flip flops to enter 7th, both pairs. Slide absolutely useless in the spa since we have to remove them 5 meters further. For the price of the night, I would have hoped that this would come with the bathrobes. When we arrived on Saturday, we were told that we could enjoy the spa all day on Sunday. So we arrive at the spa around 3 p.m. and surprise, we have to leave the premises at 4 p.m. max otherwise we pay extra because Sunday is privileged for visitors who have not taken a night! Is this a joke? In the end, the view is nice over the lake. But disappointed with the services for a 4 star. We won't come back

In the rooms there is no shower because the bathtub is not great

Staff available and friendly Very good accommodation

4 stars deserved, however rooms are a little dated and bathroom shower area cramped

Everything was perfect

We had requested a twin room and when we arrived, we found that our wish had not been respected! Having no more rooms, we were offered two separate rooms, paying €125 for each. The mistake didn't come from us. So, I told them that it was up to them to make an effort! I was told that we don't give gifts like that! In the end they found a solution by exchanging rooms. We were in room 313 and to our great surprise, we found, in the bathroom, a completely scaled bathtub, dirty! Unworthy of a four star!! We will not talk about the catering which does not correspond to a 4 star either.

Cons No magnifying mirror in the bathroom No socket to recharge the phone battery

2nd visit to this hotel and probably not the last.

A little noisy in the lake side room on the 2nd floor... Too bad

Being a salesperson, I find it a shame that you increase your prices in July for a stopover evening (€50.00 more).

Clean and quiet. The spa is very good

Friendly welcome, good quality breakfast and catering, clean and spacious room. Well located hotel. Beautiful discovery less than 2 hours from Lyon.

Hotel restaurant staff at the top I highly recommend I have already made many stays I always come back with great pleasure

Die Zimmer sind etwas in die Jahre gekommen, sauber, etwas düster, mit schlechter Beleuchtung, besonders im Badezimmer, auch sehr schlechte Entlüftung

Having taken a superior room with supplement on the lake room 407. taking a pillow from the closet I came across some women's underwear which I think had nothing to do there.

Great hotel and balneotherapy! But the restaurant was very disappointing with its wait. Arriving at 7:30 p.m. we were told that there was no place before 8:30 p.m. and the entry was served to us at 9:15 p.m....really too long to wait...but very friendly staff.

We had travelled all day to get here, with an early start planned for the following morning. We could not gain access to the restaurant for 7.30 and had to wait until 8.30 which did not suit us. We thought we'd have a drink in the bar to unwind after our long journey. However, it was closed. The written undertaking of the hotel is "You can ask the reception desk to have a drink when the bar is closed". We did, but the receptionist was not prepared to offer this service. Frankly, she was rude and unprofessional. We returned to our room. At 830 we got into the restaurant although received no service at all for 20 minutes. The family on the next table who had arrived at the same time walked out. When ordering, the two items my wife chose from the menu (a starter and a main) were unavailable. The starters arrived after 45 minutes - they were good. The mains, however, were at best mediocre.

The staff is smiling, friendly and very polite

Perfect dream establishment for a weekend with friends (3)! The opportunity to celebrate our 30 years of friendship. Welcoming, smiling and professional staff. Unlimited access to the spa, a real pleasure. THANKS!!!

We come regularly during the Renault gathering and this year pleasantly surprised no noise in the corridors. It was perfect

Excellent stay! The aquatic area is very large and very well maintained with access to the park. I really recommend this hotel, ideally located. A big congratulations also for the quality of the breakfast.

Hello since we arrived the reception was lousy not friendly throughout our stay no smile no hello indifferent little shit at the reception and at the spa they chat in them the pompom is that I am going to pay two before the end of our stay in the evening a bill of more than 800 euros not a look not a thank you not a dialogue if the stay went well etc so I called the managers the director and his assistant or I did not accept this unacceptable behavior I ask for an interview in a discreet place so as not to cause a scandal and to speak freely in calm the director and his assistant are very very embarrassed and we have recognized this weakness of reception for 15 days and that other customers are full the director we need apart from the fact that it is not easy to recruit competent people at reception to apologize for this incident we were offered a free night at the hotel for a future stay valid for one year this touched us for the rest very clean room service staff yours smiling and competent spa very very good we can return when we want breakfast very good welcome breakfast very good

Unfortunately I didn't stay. Only one night but everything was perfect. Excellent breakfast. Kindness of the staff.

I'm not used to 4*. In the room the chairs are shabby. The shower pull came off on the first use. In the evening I heard the band on the floor above and at night a pump or other motor: the sound insulation is not the best. The first evening, this group was in the bar and after their departure the bar was closed: no aperitif for our group! The explanation is: lack of staff. I expected better for this standard.

Unfriendly welcome at level 1 (treatments and massages)

Nothing to complain about the service of the hotel. Perhaps the decor of the rooms deserves better taste/homogeneity for a 4 star... On the other hand, on the restaurant side it is a culinary and organizational disaster

Everything was perfect for a getaway (but it's all appreciable for a longer stay) and we will return with pleasure. Reception and staff auctop. Very pleasant environment and quality services.

Nice side: the swimming pool, car charging station, location, parking Bad side: the à la carte evening meal - overwhelmed team, risoto dish bordering on inedible (tired chef?)

The whole team was very professional. A special thank you to the catering team and the housekeeper (5th floor) who were TOP.

Very good hotel for spa and wellness services. Top-notch spa equipment, gyms and massage center. Pleasant setting and quality catering. Very pleasant staff, both for the hotel and for the spa. A little disappointed by the bathroom which lacks equipment for putting toiletries and drying spa items.

Chambre très confortable avec une belle vue sur la marina, excellent petit déjeuner. Dommage que l’accueil ne soit pas au niveau.

very comfortable bedding spacious room hotel very well located great restaurant and magical breakfast

We didn't like the rug placed under the bed (313). At the restaurant we had a very expensive aperitif (port) for a mini quantity (4 euros), not even a peanut or an olive!!! bathtub difficult to access. Very professional and friendly housekeeping staff.

Quality hotel Good services Thanks to Betty Sebastien and all the restaurant team Top hospitality, well cooked Top buffet

Le petit déjeuner, excellent !

A great stay! The only downside is the person at reception the day we arrived, I gave my wife a large gift, and the person didn't smile, and wasn't very welcoming.

Super Service, always freundlich, all the Wünsche wurde erfüllt. Wir kommen wieder somit absolut sehr zu empfehelen.

Excellent welcome, very clean rooms. Breakfast definitely overpriced. For the rest everything is excellent

The reception is not at all professional, no explanation, we are given the key, that's all. It would have been nice to have information on the spa, we would have gone to get the bathrobes directly…. No info on the rest either. We. Lus gave a dirty bathrobe. No explanation or kindness at the spa reception. The bathrobes and towels seem faded, the color is improbable. Cardboard cups are cheap too.

The service of the rooms does not deserve 4 stars Old hotel from the 70s camouflage Fridge unplugged Room door which closes poorly Otherwise great welcome And the spa is good

Hello, The bed is large but the bedding makes a hollow in the center and back pain the next morning. We slept poorly but everything else was fine. The SPA, the restaurant and the room are very pleasant. Sincerely.

Good evening, The only downside is that in the cliclap there is a single duvet for a double bed. We were cold.

I think the hotel is getting old

Everything is top, especially the staff all the staff..except the catering it's a shame, bland meat despite the sauces, whether it's beef or chicken the meat itself is flavorless. Otherwise everything is great, maybe some extra vegetarian things for lunch?

Requires a general refresh. Peeling paint, broken earthenware, taps covered in limescale…

Pleasant setting, quiet hotel, too bad the sparkling water fountain on the 2nd floor did not work, the very spacious and bright room deserves a facelift (fridge, bathtub and its mixer tap mainly) very good for the possibility of electric vehicle charging, PAR AGAINST it is essential to secure access to the jacuzzi at the entrance and especially at the exit, I personally tested the fall on the scrap metal step, this will not be my best memory of the stay. Also review the possibility of being able to contact you by telephone, you are unreachable despite several attempts and as many listenings to the waiting message

Je l’ai fait à part

I had a good stay in the hotel, the employers are very friendly, the room was clean and the view of the lake is magnificent. Thank you very much I will come back.

Bathroom: lack of space to store toiletry bags

Great, very comfortable stay. The only downside is that the insulation is not really effective for noise. We hear a lot of noise in the morning, and I also regret having come across this room with air conditioning which made a catastrophic noise all night long. But I imagine this is an isolated case. Otherwise no regrets, everything was perfect

I will recommend we had an excellent stay. And the meals are plentiful and very, very good.

The pool and spa reception staff are not at all pleasant. On the other hand, the person we cared for was very kind.

Very satisfied with my stay!

Unfortunately we were very disturbed by two separate sets of guests in the neighbouring room. The first had inconsiderate, loud sex & the second argued loudly at length. The soundproofing in the hotel is really not good & it definitely spoilt our stay. We feared consequences from our neighbours if we complained to the hotel. Perhaps, management should walk the corridors & check noise levels?
We were also worried by the rooms above whose occupants found it acceptable to throw cigarette butts onto the artificial grass, rather than use the designated ashtrays on the balcony. We pointed out to reception that such behaviour is a fire risk.
Our room was comfortable & clean. We very much appreciated the help given to us by Cristina, the young lady who cleaned our room. She was the friendliest member of your staff.
Breakfast was copious & the coffee / fresh orange juice excellent. However, the teas were of a very mediocre quality.

Negative point: our room was very dark (at the 2nd end of the building) but nothing to complain about otherwise.

Great experience!!!

I have already left a very favorable opinion for years that we come once a year everything is perfect

Alright

Professional staff but really not very smiling (apart from the receptionist on Sunday 05/19/12 p.m.). The number of accesses per time slot to the jet pools should be limited in order to be able to benefit from them. We had booked an option with 2 treatments. The list of possible choices was not presented to us (automatic choice by the institute)

Fahrradmiete: alle Fahrräder sind in einem desolaten Zustand, niemand fühlt sich verantwortlich (Rezeption), erbärmlich für ein 4-Sterne Hotel
Service allgemein: Keine Unterstützung, wir als Gäste mussten alles selber machen (Rückgabe Bademäntel, SPA Uhren etc. ist eines 4-Sterne Hotel Service nicht würdig
Freundlichkeit der Rezeption: sehr unfreundliche und nicht hilfsbereite Rezeptionistinnen. Man gewinnt den Eindruck, dass sich dir Rezeption vor Kundenanfragen und Arbeit scheut.
Bad: Dusche hat nicht funktioniert (Zimmer 416)
Frühstück: Preis / Leistungsverhältnis ungenügend: Kaffee Maschinen haben nicht funktioniert, Chef de Service hat sich nicht verantwortlich dafür gefühlt sich dieser Probleme anzunehmen, sehr schwach!

The SPA looks more like a municipal swimming pool, a lot of noise and overcrowded pools, up to 12 people in the jacuzzi...for 4 real places...Avoid

Présence probable de punaises de lit chambre 320! Restaurant très mal géré, buffet du petit dej OK mais à fuir pour le déjeuner et dîner.

We spent 3 nights in a room with a good view of the lake. Very welcoming staff. We took advantage of the massages and really well done to the staff. Also took advantage of the swimming pool and spa. A little less good for the restaurant but still OK. Second time we've come and we'll come back.

Pb on a mattress… called bowl. Mattress which was immediately replaced following declaration to reception. Thanks to the whole team !!

Very pleasant place to have a good time. Small downside, the price of breakfast and massages remains expensive.

You know we've been coming for 7 years 😀except there were 2 years of big problems in the kitchen but we were warned by phone that the problems were resolved 🤪

Je recommande vivement cet établissement.

The rooms are spacious, with balcony, good bedding. Access to the spa is possible before checking in and until 11 p.m. I recommend the excellent restaurant for unbeatable value for money. Location in front of the lake, private parking. Everything is perfect

A very nice place

Everything is perfect

Small wait on arrival compared to the announced schedule (so-called room vacated late by the previous occupants sorry but we have nothing to do with it) Not serious in itself but it would be commercial and welcome to offer refreshments during the 'waiting is the least of things The couple just before us were entitled to it simply by what they asked for. We shouldn't have to ask, it should be naturally offered by the hostesses Otherwise, have a good stay

Welcome on a cold day. Dilapidated bathroom with moldy seal. Given the very high price I expected superior services

Very pleasant staff! Room very good despite a lack of heating to be able to be comfortable with our baby. Small heaters were given to us but it was very noisy.

Welcome from May 8 in the morning by a person with a blanket on her shoulders who did not refuse to get up to explain to us where to put on her bathrobes or say hello

The Hotel offered us a coffee while waiting for the room. Great salesman. Well done.

Very pleasant and attentive staff. The room staff is really very nice. Clean room, very varied breakfast, well located hotel.

Hotel / spa / restaurant very good On the other hand, access to the bar needs to be reviewed both in terms of reception and respect for schedules, too bad

We need more equipment for the gym because the hotel is renowned for getting back into shape, thank you

Hotel - restaurant - Spa: 3 in 1 great Restaurant with prices equivalent to those in the surrounding area, quality. Quiet spa, pleasant treatments. Always well received at Logis.

Delighted with your services

Spacious and clean room. Top view of the lake.

Very friendly staff. Clean hotel.

Good stay of 2 nights. We just deplore the poor quality of the pillows.

Pleasant staff, decent restaurant, quiet hotel near the lake to enjoy beautiful walks, secure free parking. Small downside for the water temperature in the pools not hot enough, bathroom in the room to be redone because the joints are a little moldy. Overall pleasant stay.

The restaurant service does not live up to the standard of the hotel

I usually come and this time the room that was rented to us was disappointing: a strong smell of humidity and cold tobacco was very present to the point that we continuously ventilated the room. the balcony was not very inviting: there was a large quantity of pollen scattered on the ground which did not allow normal use of the terrace. The condition of the bathroom was not at the expected level either: aged mirror, missing joints, false ceiling slightly raised, in short, it was really not as usual... on the other hand the welcome was friendly and professional. The room was a little more expensive than usual I expected better

A very pleasant stay but a lot of people at the spa (few rotations in the jacuzzis, etc.).

Hotel well located and equipped with a substantial SPA but saturated with people during the weekend. Very large and comfortable room with a huge bed; this is not the case for the bathroom which is very small with a bathtub not necessarily easy to access; Special mention to the "water saving" shower head which equips the bathtub, which the reception even offers to buy for 99€ (seriously ????) and which was leaking in our bathroom; so we mainly had air coming out on the shower side but the water was coming out on the other side... No towel dryer, so it's almost impossible to dry the large SPA bathrobes and towels and we must put back damp bathrobes if we return to the SPA. Very generous breakfast buffet but still €19!

Very nice hotel, delicious cuisine, reasonable prices. Very good indeed. Lots of people in the spa and treatments a little hasty, but that's really if you want to look for the little beast, because for the price the quality is really there.

I tried to contact the hotel by phone at different times of the day for information before booking and was unable to get through to anyone. So we could have enjoyed the wellness area a little more if someone had responded to me during this one. It's very disappointing that a hotel like theirs only communicates by email, and no longer with a person who answers the phone. The wellness area is a bit small for a hotel like this.

Evening stopover stay. After a good day of work, relax in the hotel's aquatic center.

Awesome

Very pleasant stay

Very good stay in a pleasant setting with very good quality welcome and services. We will gladly come back.

Good morning. A very pleasant establishment where I always enjoy staying for many years. Would not change a thing! See you soon. Mrs and Mr LEPRAND Bertrand.

Great establishment, I highly recommend, very pleasant, clean, a hotel to take as an example in many areas, thank you for the great stay,

Disappointed with the spa too many children we have the impression of being in a municipal swimming pool They jump into the pool shouting etc... are in the spa even though it is forbidden for children mark yet The 2 lifeguards say nothing

Hello The staff was very welcoming, the only negative point is the restaurant in the evening. For a 4 star to have stale bread, it's shameful, I pointed it out. The menu needs to be reviewed, very little choice, missing a choice of salad, pizza baked on site would be desirable, wine in a small pitcher would be ideal. I would not recommend the restaurant to future customers. On the other hand, the breakfast was really of superior quality, a large choice, undoubtedly one of the best breakfasts I have had. The room was spotless, very pleasant. I would come back

Very warm welcome, clean establishment and room, dedicated staff who listen to you. The allocated room met our expectations The spa: simply perfect The breakfast: copious and quality. Ideally located facing the port, the general setting is conducive to rest. I will come back with pleasure, and very quickly if I can. Continue to allow us to take turns and rest like this

I recommend 100%, we had a very good stay!!

Equipment adapted to our expectations Pleasant spaces and environment Welcoming staff

Excellent stay, very warm welcome and very good restaurant too.

I have come to the establishment several times. Disappointed in the evening restaurant, the choice and quality of the dishes was not up to par, compared to my previous stays (the duck leg confit was not, the Sarladaise potatoes were in fact fried potatoes). with oil at the bottom of the dish..). the waiter cleaned several tables in front of us with the same sponge and without any product! not worthy of the establishment's stars! in the morning at breakfast there were ants walking around the orange juice. No respect in the hot tub for the families present: despite the message "no children allowed", I had to police myself for children to come out, neither the parents nor the lifeguards had taken the trouble to to take care of

Good bedding, good breakfast (even if a little expensive), the hotel could perhaps do with a little renovation (rooms, facade). A small downside about the swimming pool area: in the afternoon there were aqua-gym classes, the instructor spoke VERY loudly, with the music VERY loud, it's strange to monopolize all this space for 3 people, because it was difficult to relax in this atmosphere...

Poor quality catering, 30 minutes of waiting without being asked anything, then we had to ask if we could order, we ordered the aperitif and we were asked if we were going to drink wine afterwards! weird but we chose the wine! he arrives at the same time as the aperitif and he puts the bottle on the table for us... Lousy service! And between the tasteless fish soup and the uncooked pike quenelle it's really not great!

Chambre très bien , une douche serait plus pratique qu'une baignoire, pommeau de douche pas super.
petit déjeuner au top , beaucoup de choix, repas du soir excellent, piscine géniale, il y a tout ce qu'il faut pour se détendre.
Mettre le menu du soir au petit déjeuner afin de gérer les réservations.

Thank you for a good stay in your establishment. Comfort, a simple and efficient welcome. The wellness center is very good. If you could reduce the lights outside the sauna and steam room the atmosphere would be even more relaxing.

I think we'll have to think about freshening up the rooms.

Endless waiting time at the restaurant. With young children who get impatient, difficult. Quality of the meal less good than during our previous stays… we were disappointed.

We appreciate the location of the hotel and the comfort of the functional room but having had bad experiences at the restaurant we did not return. The baths and swimming pool are pleasant but not sufficiently supervised (e.g. compulsory shower)

We came several times and were delighted this time the room was disappointing. We had 2 tiny pillows, the bathroom joints were neglected.

unsanitary hotel room spa dirty meal more than average

The welcome, the hotel and the spa were top notch, however the evening catering was not great, too much waiting and the quality of the products was not there. We didn't have this memory 3 years ago.

Perfect

Perfect for an evening stopover and thanks to the young girl at the reception yesterday for the lake side room! Superb view and spacious room Access to the spa and gym until 11 p.m. very appreciated (the elliptical bike needs to be replaced 😉)

I am a traveling salesperson and I have to manage my expenses with a budget allocated for an evening stopover of €113.00. the increase at the start of the year means that I have to supplement from my own pocket. Is it possible to obtain a rate on my terms?

Adorable cleaning lady The young girl at reception does not speak English Provide dog bowls Restaurant not as good as a few years ago

I told reception that my TV remote control didn't work, probably the batteries...They were supposed to send someone to me, but no one came....So no TV

This is my 3rd stay and I am always happy very good value for money Ideal for the family...child free up to 11 years old dream breakfast...friendly services....from start to finish I give them one star 🌟 in addition..I forgot the wonderful warm swimming pool for children and those who are cold..the view...thank you see you very soon (to test the rooms with jacuzzi 😉

Après 50 minutes d attente au restaurant toujours personne pour prendre une commande, pas même les boissons! Heureusement il y a de bons restaurants juste à côté!
Impossible d arrêter le chauffage dans la chambre.. pas très éco friendly de devoir ouvrir en grand les fenêtres1x/heure en hiver pour maintenir une température normale!

We had to ask three times to get a bath robe and were given the wrong information twice. They won’t change your towels during the day after a swim. There’s nowhere to dry towels or swimming costumes in the room - not even a drying rack never mind any heating in the bathroom. The minibar fridge was warm. The room phone didn’t work.
However it’s in a great location and the pool is very nice and the opening hours are long and relaxed. The hotel staff were friendly and helpful, as were the staff in the actual pool. It’s just the spa receptionists who seemed to be wilfully unhelpful and the situation with getting dry after the pool that is difficult.

Complaints in the room very damaged, mismatched and damaged furniture. Decoration of all colors too bad for a 4 star

Hello very happy with my stay very good catering the spa very very good very good relaxation and very good massage from Marie very professional thank you for all

Very nice hotel, warm welcome. The rooms are just missing one or two coat racks for bathrobes.

Too many people in the pools at times... "Reserved" deckchair leaving my bathrobe on while no one is occupying me...

Evening service at the hotel restaurant was a little long. We had to send back a dish which contained cream even though my companion had indicated that she was allergic to lactose at the start of the meal.

hotel to renovate - aging correct spa expeditious well-being care

My partner and I came to relax and unwind, and we were more than satisfied. We were in a bubble of well-being throughout our stay and we left wanting to come back very soon! The whole team was very welcoming in all departments, a pleasure! Also special mention for the restaurant whose menu sublimes our taste buds.

Disappointed

Very good stay

Thank you all for this moment in your establishment

Well-run stay, very warm welcome, quiet room, pleasant surroundings, however, there were a lot of people at the spa and it was impossible to enjoy the jacuzzi or the whirlpool baths, lack of sharing between people, some customers stayed there for very long periods... too bad . Very excessive breakfast in terms of price.

Jitee and the great, very nice spa, comfortable room

Superbes prestations dans la bonne humeur et la convivialité

Great stay as always!

3rd time I have saved to come to this establishment. Top spa free access from 9 p.m. to 11 p.m. with different aquatic gym classes. Good breakfast, spacious room.

Excellent stay

Quality hotel with very good services. I particularly recommend the professional stays where the services meet all expectations.

5th time that I have stayed in this hotel and always satisfied, I have taken 4 different people who also enjoyed their stays

Restaurant still not great...overwhelmed staff... Room: TV does not work, the water in the shower does not drain because of the siphon stopper...

Dirty bathroom towels with holes, water infiltration in the room, cleanliness that leaves something to be desired... and no air conditioning even though it was 30 degrees during the day. Very disappointed with the services.

Very good stay. The swimming pools are always pleasant and clean. Price of breakfast a little high.

It was a birthday present for my daughter and her partner; They were delighted with their stay at the hotel, access to the Spa on the day of arrival and departure, the room, breakfast, dinner… everything was very good. They were delighted with their little stay.

Very welcoming and friendly staff. Superb treatment and aquatic infrastructure and perfect restaurant

Very correct establishment - Helpful and available staff. Catering needs improvement (service a little limited and diversity of menus.

Hotel Restaurant Adelphia Review Positive Points: Warm welcome: The welcome at the Adelphia Hotel was very pleasant, which greatly contributed to a positive experience upon arrival. Modern Hotel: The hotel's modern facilities were appreciated, providing a comfortable and contemporary setting for the stay. Accessible spa: Although the spa was not used due to lack of time, its availability is an asset for the establishment. Pleasant staff: The hotel staff was courteous and helpful, which made the stay even more pleasant. Restaurant: The restaurant offers excellent value for money, with tasty and well presented dishes. Areas for Improvement: Staff hygiene: It was observed that a waiter frequently ran his hands through his hair before serving customers or cutting bread. This behavior is concerning in terms of hygiene and should be corrected. Bedding problem: Although the bed is large, the fact that it is made up of two unconnected box springs posed a problem. It would be beneficial to review this configuration to ensure optimal comfort. Conclusion: Despite some inconveniences, the stay at the Adelphia hotel was generally satisfactory and allowed for a good weekend. Management is advised to take this feedback into account to improve the experience of future customers.

Hello We stayed for 1 weekend and this for the 2nd time in 2024. Very good stay, the room was very good, very spacious, located opposite the lake, the pool-relaxation area, very very good, very quiet night. We recommend this hotel. And I hope I can go back. Thanks to all the teams

Tout était parfait
Accueil chambre restaurant spa.

I have been sleeping in this establishment for 11 years when I go to Savoie. It is excellent value for money, the rooms are spacious, the catering and breakfast are quality and the SPA is functional. Being Logis is also a plus! This establishment is almost perfect, to improve the bathrooms with still impractical bathtubs and the loyalty of their staff which constantly changes which means that despite all its years I still wonder if it is the first time that I come .

Friendly and efficient welcome and staff.

pleasant swimming pools, good water quality. on the other hand, the fitness room leaves something to be desired, several machines not working! too bad for an establishment like yours.

Everything being perfect, reception, catering, aquatic area equipment

For our 4th stay unfortunately the bedding in room 415 is catastrophic. The mattresses are bathtub shaped

A hotel that does not deserve its 4 stars Despite 2 requests no soap in the shower empty bottle The French window on the terrace does not close Unstitched towels By shower prevents access to the tap Very limited cleanliness Old-fashioned spa......

A contemptuous reception staff and a poor quality of service, a restaurant that operates slowly... in short, nothing is going well in this establishment. Just OK thanks to the cleanliness of the rooms, congratulations for the work of the maintenance staff, and the quality of the bedding otherwise it would be a zero point. A stifling heat in the room and the air conditioning does not work. A brochure announcing access to Canal+, which influenced my decision to choose this hotel because I was traveling and thinking I could watch the famous Real Madrid-Manchester City quarter-final; but in reality no access to these channels. Deceptive commercial practice which seemed to me to have disappeared for a long time but this hotel and the behavior of certain employees took me back in time, serf and bourgeois period... My departure was the most deplorable, with an employee who made fun of my bill with prices I quote "at a discount", thus allowing oneself to judge someone on a business trip without knowing anything about them. However, I am not responsible for prices charged

Still satisfied with our stay which perfectly met our expectations. Staff available and attentive. We will come back

Very good address but service problems at the restaurant may be due to a lack of staff or incompetence of the latter.

It is a quality hotel with good service but two points are not great: 1-The cosmetic products are top but there is already shampoo in the shower so why add more samples. I had forgotten my conditioner (conditioner) I would have liked to have found some at the shop but I had to go and buy some outside the hotel 2- The bar was no longer serving at 10:30 p.m. even though it was 11 p.m. is indicated, the waiter pointed this out to me very unpleasantly by showing me his watch on a Saturday evening. I'm coming back from a cruise and I'm going to go back quickly given the services

1 bottle of water in the room would be welcome.

Much appreciated improvement in the restaurant, much more choice for half-board.

Very pleasant, helpful and efficient staff

No heating in the rooms .........................

Dilapidated hotel, decent spa but open during the day for people from outside, so it's tough. The room is very dated. Awkward waiter at the bar. Does not deserve 4 stars, perhaps after renovation. Breakfast price €20 per person is excessive, so we didn't take it.

2nd stay in this hotel, proof that it is worth it. Small regret at the reception level: some people forget the smile or the courteous expression. Spa and swimming pool equipment at the height of a 4*.

A high-end hotel both in its decoration and in the quality of the meals. Pleasant staff, location of my hotel at the top… I recommend and I will return to this hotel

Very pleasant hotel, with a view of Lake Bourget and its parks. Good cuisine and sensational breakfasts. The rooms are spacious as well as their terraces and very clean. I recommend

Unlimited access to the SPA, spacious room, smiling staff. Hearty meal not to mention the breakfast! A very good experience

Superb room and great spa

An ideal establishment for a real break on the shores of Lake Bourget with closed parking. The rooms are spacious with balconies and excellent bedding. The restaurant offers a particularly generous buffet breakfast; the dinner menu is varied. Finally, the spa with a gym area, a relaxation area, a swimming pool and a terrace. Everything was perfect! We will gladly come back

A well located hotel, a spacious room and a pleasant spa but everything could do with a little refreshment. The breakfast is great but the restaurant, although very affordable, is not at all up to par. The usual quality/price ratio for a room is good but for the Easter weekend with prices doubled at least, the account is not quite there.

Reception: very few explanations Room and swimming pool: top Catering: we were not able to eat there because priority is given to people staying overnight or half board. It's limited! Regarding the breakfast, nothing to say: perfect.

+ The hotel is well located in a quiet area by the lake. + warm welcome and very good breakfast, well stocked with good products. + the spa which is of quality with the possibility of treatments

In winter there is a lack of a small additional heater in the bathroom to be able to dry towels, swimsuits and bathrobes

Very pleasant establishment, perfect cleanliness. Very generous meal at the restaurant and good cuisine. The welcome could be improved by putting a document in the rooms specifying that you must register at the restaurant for one of the two services, that there are aquagym classes.... At the restaurant, we have felt a little disorganized service, and stress among the servers. it's a shame.

Very good stay and quality services. A small downside, I found the bathtub extremely slippery, it might need to be secured

The bathroom is not very good, a missing bath towel and a stained towel

Second stay at this hotel we were not disappointed. We will come back. Excellent value. Ideal location. A strong point: unlimited spa accessibility. Very decent restaurant. Exceptional breakfast! A suggestion: a towel dryer in the bathroom to dry swimsuits and bathrobes.

For a short, relaxing stay with a lake view!

We had a great stay! We definitely recommend this hotel! We are just very disappointed with the welcome and service of the bar..

We were in room 301 and slept poorly because of the mattress which was hollow. I find this unacceptable for a four-star hotel. We reported this to reception when we left, but we received no commercial gesture, despite the photo which clearly shows the indentations in the mattress.

Loyal customer for years 😊

Always a pleasure to come to your home

It's not the first time I've come, I love this place, its location, the welcome both for the hotel and the Spa and the quality of the massages (thanks to Chloé), the quality of the bedding I just regret that for a hotel with a spa there are not efficient hair dryers in the rooms! And why not a coffee machine in the rooms? It would also be good to leave dry bathrobes in the room because we loved being able to enjoy the spa in the evening but put back the wet bathrobe from the day 😬😬 We had a wonderful weekend A real bubble to rest and recharge your batteries Thank you

Very warm welcome However the bar service for the restaurant is a little disappointing. The glasses have been placed at the end of the table, it’s up to you to manage

Everything is pretty good, welcome, swimming pool and services, location. Room service a little long for the evening meal however. And we should think about renewing the stained breakfast trays. As well as cleaning the bottom of their storage which is not very clean.

A very good relaxing stay with a magnificent view. Efficient and friendly staff. The suite is great (comfort and equipment) Perhaps it is just missing a document summarizing the services (of course you can find them on the website but you have to have the reflex to go and see)

Lack of coat racks for wet bathrobes. Space between the bar and the spa dirty, pieces of glass on the floor. Too bad, charcuterie boards only from 3 p.m. to 6 p.m. The first day we were refused access to the restaurant because we had not reserved, even though there were very few tables taken. No respect in the spa, children in the jacuzzi who dive and crush your feet and in the space which is forbidden to them despite the signage. Too bad we would have liked a shower in the bathroom Lack of small storage spaces in the bathroom

Hotel and stay great, decor is a little outdated but comfort and amenities was great. More information for the spa would have been great before arrivals such as shorts not allowed and flip flops obligatory.

Restaurant half board was definitely not worth the money paid. Service was rushed, there was no atmosphere in the restaurant and the food was not great and all. (Frog legs were ‘swimming’ in Oil and just tasted burnt. The ribs had a mouthful of meat and the rest was fat (I like fat but it was too much), the sauce was advertised as BBQ /bourbon but tasted like cheap tomato sauce for pasta from a can) mostly uneatable. We went for lunch at a local restaurant before arriving at the hotel and paid a lot less for a lot more. However the breakfast was had a great choice, great quality and was just fantastic!

Big problem with the room manager who openly makes fun of us. Unable to adapt to customer demand. It's very unfortunate because all the staff are very pleasant.

Sauna and hammam broken Jaccuzzi under maintenance Very disappointed as I said when leaving

Superb hotel, quality of services there.

If we go beyond the appearance, sparkling... We quickly realize that the swimming pool is very damaged, full of rust, the pipes which make jets of water are full of rust which falls into the water, you just have to pass the hand on it and we have the brown hand! … the bathroom is not cleaned properly… Traces, especially on the walls and chrome and handles, etc.. toilet paper etc. is missing. the towels which are small and of very poor quality, thin and dry. Any bathroom product. The bed is hard despite the fact that it is a well-known brand. A big stain on the bedspread upon arrival. a hole in the curtain of cigarettes. The balcony railings full of dust. The heating in the room does not turn off and the air conditioning does not work. So unbearable heat all night. In short, it's a space that has everything to be pleasant, but which is very poorly maintained... I came two years ago and the quality was much higher. Alas. Very expensive, value for money. The positive thing to highlight is the lady responsible for cleaning who came to put the mattress pad that was missing in the room at my request. The water fountains are full of scale and not cleaned. All it takes is a little vinegar… And yet. Breakfast is OK, classic but varied. The machine for making orange juice directly is a real plus. No place in the bathroom to put your toiletries. On the floor... We take the water If we place it around the sink taps of your choice... Same in the shower. No coat rack in the room, and the hangers are defective. Half of them don't hold their jackets and fall off... I think that generally speaking, nothing is checked at the housekeeping level, nothing is done in terms of maintenance before there are problems... It's almost. I think the swimming pool could close if there was a hygiene check on this funk which is seeping and flowing. Easy parking.

Top ! Good service, very good, varied and quality breakfast.

A very pleasant spa area, a magnificent room! Very happy with our stay, we will come back

Very warm welcome, spacious room, perfect spa

Clean hotel, well located. Spacious room, very comfortable bedding.

Very good stay.

Very nice experience. Some reviews are quite harsh, which makes us all the more pleasantly surprised by the quality of the stay. Large, clean room, very well-equipped SPA area, very generous and high-quality breakfast, parking. We will come back !

165 € la chambre double 4 étoiles, avec SPA compris en cette saison. Rien à redire, sinon le matelas un peu mou, et le chauffage difficile à baisser. Accueil parfait, SPA 3 bassins sauna hammam parfaits.

Good value for money for an evening stopover. Closed parking but not necessary because there is space in front of the hotel. Modification of my reservation on site, simple and efficient service. Excellent dinner and breakfast.

I already knew the establishment for Zen days. This time I treated myself to one night and I am not disappointed. Everything is perfect, the staff, the service, the services. I took advantage of the Spa which I always appreciate as much and a treatment. Chloé's massage was great! I really liked your Christmas decoration, sober but warm. Thank you, the stay was perfect and refreshing.

I come back, I will come back, I have known this hotel for 15 years and I come 2 to 3 times a year.

We are disappointed with our stay. Expecting a 4-star service and having paid close to €200, the services are not at all in line with the price. The rooms are old, poorly furnished. All equipment is damaged or twisted. The furniture is antique and uncomfortable. No sofa or recliner chair. In terms of cocooning, we found spartan equipment. The shower worked poorly, the sink was clogged. A budget Ibis at €70 per night has better services and facilities. In the spa, you feel like you are at the municipal swimming pool. The doors close poorly in the sauna and it is cramped. For the massages, we had booked for 2. We insisted on being a couple, the staff being less than friendly. It's a place you don't want to return to.

We had a pleasant stay from Monday to Wednesday with very pleasant staff and very good services compared to the price.

Air conditioning in room 216 doesn't work, it was way too warm. The staff couldn't help either. There wasn't enough toilet paper.

Only difficulty: By noting the name of the hotel (and not the precise address) in the GPS, they take you to the wrong address in the center of Aix.

Very kind and attentive staff.

We had dinner in the evening at the restaurant and it was a horror 1h10 for salads, without accompaniment we are still waiting for them and when we announce the wait we are looked down on a lot of customers we were unhappy that evening... review the organization and management. Overall the rooms are very good, a good stay too but a lot of people during the lessons which lead outside so the swimming pool and hamame quickly saturate. Nice experience nonetheless

Everything was perfect for this evening stopover!

Very disappointing experience. Hotel far from the standards of a 4 star today and very unpleasant staff!

Positive: garage, friendly reception Negative: outdated, poor sink drain, poor restaurant service (no bread received…), room facing the lake with a view of the roof.

Beautiful place Very friendly staff In short everything is at the top!!!!

Perfect as always Very very pleasant suite and excellent welcome

Very welcoming, quiet hotel with a pleasant SPA. Access to the SPA until 11 p.m. is great. The staff are very nice, especially Anna who served us at the bar. I recommend

We came back with friends because our first experience was at the top and still at the top I recommend all the spa that you can enjoy before having the room and after having returned the room Small at the top very very plentiful

We had a very pleasant stay.

Second professional stay in the evening stopover at the Adelphia hotel and still as delighted. The price is very reasonable. The rooms are spacious and clean, the view of the lake is magnificent, the staff at reception and in the restaurant are very friendly (very fast service at my request this evening at the restaurant! Thank you again). Excellent and varied breakfast! The gym deserves a little renovation and deep cleaning as well as the machines. The real plus: the SPA which allows you to spend a real moment of relaxation until 11 p.m.! Check out until noon thank you! I will come back ☺️

Great as always!

Very well located and perfect if you take a lake view room (20% more expensive), top reception, nice bath with the possibility of swimming after 7:30 p.m. in hotel guest mode, a real plus.

Very good hotel/restaurant, very professional staff. Well located on Lake Bourget

The room was ok. Very large breakfast. The wellness is large and good. Unfortunately not clean enough. The evening menu was cold and not fresh. Not 4* quality. We will come back more.

Excellent stay Establishment to recommend

Hotel very well located on the port Spa and swimming pool at the top Pleasant staff Stay to be repeated

A bit outdated hotel, too bad. Lack of personalized welcome, not enough explanations on how the care works, where it happens, etc. The room is large, the bathroom too, but the decor is so cheap, too bad. Room service: you should cover the dishes when you bring them to your room, I had to eat my dish before my entry, otherwise it would have been cold. No condiments, no glass, in short, room for improvement! The breakfast in the room is perfectly adequate and served at the requested time. In the pools, there were children, rather noisy, this is clearly not the way to rest.... No one at reception from 7 p.m.! I had never seen that, especially in a hotel that boasts a certain standard.... On the other hand, a big BRAVO to Christelle for this highly professional massage, her attentiveness, and her kindness!

Very nice room, spacious Super good restaurant

Very good time, too bad the temperature of the pools is too low, including the jacuzzi.

Moldy room, strong musty smell in the bathroom. Bed supposed to be king size but they are 2 single beds put together side by side. So it's impossible to put two people in a bed without the mattresses moving apart. The spa is open until 11:00 p.m. but the hammam was already closed at 10:00 p.m. when I arrived. And breakfast is normally served until 10:00 and is actually served until 09:30.

We have been staying at this hotel for many years, for rest and treatment. Always lake view. We know all the rooms: standard, privilege, suite. The reception staff, chambermaid, restaurant all very pleasant. Free hotel parking.

It is always with great pleasure that we return to the Adelphia Hotel.

Warm and very pleasant welcome. Spacious room but in need of a little refreshment. Broken tiles in the WC. Socket cover that doesn't hold. Outdated bathroom. A shower would be more suitable than an old bathtub. Damaged and stained bathrobes. Half board evening meal ok.

While having breakfast at the hotel a member of staff entered our room and stole all of our money. We reported this to reception and to the police, however the hotel has failed in its duty to protect their guests who have paid to stay at this hotel. A duty of care disregarded therefore would NOT recommend this hotel to anyone.

Very welcoming staff, impeccable cleanliness, very appreciable spa hours