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  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia
  • Logis Hôtel Adelphia

Restaurant Adelphia

Generous cooking in a wonderful setting
Generous cooking in a wonderful setting
215 Boulevard Barrier. 73100 AIX LES BAINS 
See on the map

The must-haves

  • WIFI Free
  • Bar
  • Private Parking Free
  • Animals accepted Free
See more

Restaurant Adelphia

Generous cooking in a wonderful setting

Restaurant opening hours

Monday:12:00-14:00 , 19:30-21:30

Tuesday:12:00-14:00 , 19:30-21:30

Wednesday:12:00-14:00 , 19:30-21:30

Thursday:12:00-14:00 , 19:30-21:30

Friday:12:00-14:00 , 19:30-21:30

Saturday:12:00-14:00 , 19:30-21:30

Sunday:12:00-15:00 , 19:30-21:30

Restaurant Menu

Price from 23USD to 43.8USDChild’s Menu at 13.14 USD

The restaurant facilities and services

WIFI Free
Bar
Private Parking Free
Animals accepted Free
Air conditioning
Disabled access
See all facilities and services

The restaurant facilities and services

The must-haves

WIFI Free
Bar
Private Parking Free
Animals accepted Free
Air conditioning
Disabled access

Services

Bar
Animals accepted Free

Parking & Transport

Private Parking Free

Equipments

Air conditioning
Terrace

Multimedia

WIFI Free

Wellness

Indoor swimming pool

Accessibility

Disabled access

Accepted means of payment

Holiday vouchers accepted

Cuisines served at the restaurant

Traditional Cuisine
Enjoy the benefits of the ETIK loyalty programme in restaurants
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  • The opportunity to earn euros, from the first euro spent in the restaurant
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Under €20 spent

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More than 20 € spent

Earn 2.2% of your bill

etik
See the timetable

Monday:12:00-14:00 , 19:30-21:30

Tuesday:12:00-14:00 , 19:30-21:30

Wednesday:12:00-14:00 , 19:30-21:30

Thursday:12:00-14:00 , 19:30-21:30

Friday:12:00-14:00 , 19:30-21:30

Saturday:12:00-14:00 , 19:30-21:30

Sunday:12:00-15:00 , 19:30-21:30

Reserve your table
etik
ETIK Loyalty

Earn up to 2.2% of the amount of your bill!

More information

Logis Hôtel Adelphia

Le coup de coeur Logis

Favourites : Views of Lake Bourget

We are pleased to welcome you in one of our rooms with a view of the Lake or Mont Revard. All our rooms are equipped with: phones, flat screen TVs, safes, a balcony, a mini-bar, a bathroom, a hair dryer Read more
See the hotel

Practical information

Access and Directions

215 Boulevard Barrier. 73100 AIX LES BAINS

Further information GPS Coordinates 45.7018 - 5.8867

Reception and contact

You will be welcomed by MM. Alain/ Christian Galice
Total number of covers : 120
Spoken languages : English, German, Spanish, French

Payment methods

American Express ANCV Visa Diners Club MasterCard

Frequently asked questions about the institution Logis hotels restaurant adelphia

Are pets allowed in the restaurant Logis hotels restaurant adelphia?

Yes, your little companions can accompany you during your stay at Logis hotels restaurant adelphia.

Is the Logis hotels restaurant adelphia restaurant accessible to people with reduced mobility?

Yes, the Logis hotels restaurant adelphia has equipment to serve customers with special needs and to offer them a better experience, especially in the following cases:
  • Restaurant suitable for the disabled

What languages are spoken by the staff of the Logis hotels restaurant adelphia restaurant?

For optimal communication and to ensure that all your needs are met, the staff of the Logis hotels restaurant adelphia restaurant is equipped with language skills that will make you feel at home. Languages spoken:
  • English
  • German
  • Spanish
  • French

Can I use my e-gift card in the Logis hotels restaurant adelphia?

Yes, e-cards are now available and can be used at the restaurant Logis hotels restaurant adelphia.
You still haven't bought it? Don't hesitate to please your loved ones by personalising your e-gift card to choose from our 1800 tables here :https://cartecadeau.logishotels.com/

What type of cuisine is offered at the Logis hotels restaurant adelphia?

  • Traditional

How is the Logis hotels restaurant adelphia name evaluated?

The restaurant Logis hotels restaurant adelphia is rated 7.76/10 Logis Hôtels.

What are the opening hours of the Logis hotels restaurant adelphia?

The Logis hotels restaurant adelphia is open for lunch from 12:00 to 15:00 and for dinner from 19:30 to 21:30.

Does the Logis hotels restaurant adelphia have a bar?

Yes, the Logis hotels restaurant adelphia has a bar. Check this page for more details about the bar and other restaurant facilities.

What is the price of a meal in a restaurant Logis hotels restaurant adelphia?

The price of a meal (starter, main course, dessert, drinks not included) at the Logis hotels restaurant adelphia starts at 21€.

Reviews

7.8/10 (1461 reviews)

Recommendation

8.6/10

Total / general mark

8.5/10

Reception and service

8.6/10

Accommodation

8.6/10

Restaurant

7.8/10

Value for money

8.1/10

Cleanliness

9.2/10

Breakfast

9.4/10

All reviews have been written by guests who have stayed and/or eaten at this establishment.

Françoise M.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/10/2024
Jacques G.
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/10/2024
Yanick M.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/10/2024
Anonyme .
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/10/2024
Lydie P.
10 / 10
Stay in 10/2024

Very quiet room and great staff. Too bad the camera didn't send us the photos, it would have been a very good memory

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Opinion filed on 10/10/2024
Angelique J.
6 / 10
Stay in 10/2024

For a 4 star, the hotel is rather aging, it lacks some accessories like a towel dryer because when you do 3 days of spa, you like to have dry swimsuits and bathrobes, shutters, the curtain is good but it still lets the day pass. The bedding is great as well as the size of the room. The spa is quite well heated. The welcome is great. Small downside on the restaurant, the waiters are nice but the food is not great. We had taken the stopover formula, we decided to eat outside the last evening. Apart from these little things, we had a good stay.

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Opinion filed on 10/10/2024
Ivan L.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/10/2024
Birgit S.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/10/2024
Brigitte Q.
10 / 10
Stay in 10/2024

Very nice place - very good restaurant, perfect room, very pleasant spa. Negative points: long wait at the restaurant for the service of the dishes Very good reception at the reception of the care center, but lack of friendliness in balneotherapy. We work on the assembly line.

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Opinion filed on 10/10/2024
Hubert M.
8 / 10
Stay in 09/2024

Good service, hotel + restaurant Bad value for money, care Bad surprise in the bathroom. Only hand soap, instead of shower gel and shampoo. No clothes hook. Glass partition obstructs access to the bathtub. Danger! No handle to help get out.

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Opinion filed on 09/10/2024
Aurore B.
6 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/10/2024
Fabrice R.
10 / 10
Stay in 10/2024

Experience to be repeated despite some concerns: unpleasant smell in the toilets of the room, chaotic service in the restaurant, service time a little long between courses, especially at dessert time, computer bug but friendly and efficient dining room staff, professional reception, quality of fries to be reviewed, lack of space on the breakfast buffet to put your tray down, it is true that the buffet is generous and well stocked.

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Opinion filed on 09/10/2024
Daniel S.
6 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
PIERRE N.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Anonyme .
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Anonyme .
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Marie Agnès M.
8 / 10
Stay in 09/2024

We can regret the inaccessible bottles of soap and shampoo if we do not enter the bathtub. We can also regret the tubes which were very practical. We can also regret Perhaps the quality of the food, which, although very good has gone down in range. Not all the hostesses have the same courtesy.

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Opinion filed on 08/10/2024
Anonyme .
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Beatrice D.
10 / 10
Stay in 10/2024

Nice hotel, very comfortable room. Very good reception. Disappointment on the other hand at the restaurant because few waiters for the number of tables, so inevitably some "misses": the aperitif which arrives after the starter! Several dishes are missing from the menu (both for starters and main courses). No better for the dessert that we had ordered, we were told much later that there was no more. We tested the bar the next day: the waiter was not trained to make cocktails, his chef had to take over. For the snacking part there is not what is displayed that we wanted to order... too bad. For a 4 * hotel we expect better in terms of catering.

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Opinion filed on 08/10/2024
Leatitia R.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Anonyme .
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2024
Laurence C.
8 / 10
Stay in 10/2024

Hello, regarding the spa, there are too many people compared to last year and it is difficult to access the jacuzzi. Some people stay there for hours. Too bad. You accept too many people from outside the hotel for the spa, or too many people and children jumping everywhere. We have been having a massage for two years that is not financially given for 50 minutes and it would be nice if it lasted 50 minutes and not just 40 minutes. Really disappointed about that too. Otherwise, the welcome was really very good, a little attention on our bed wishing us a happy wedding anniversary, that's nice. Very nice and clean room. When paying, it might be nice to receive an invoice by email. The camera in the hall does not work, we are still waiting for our photos by email, too bad. I forgot to scan my Logis card, can you add the points if possible? This is an oversight on my part. Kind regards

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Opinion filed on 08/10/2024
Marine S.
8 / 10
Stay in 10/2024

Bed a bit disappointing because not a real kingsize (2 beds pushed together) + sheets just placed on the bed (replaced very often). Purchase of flip-flops for the spa and very wrinkled bathrobes. Price of breakfast expensive and to be taken in addition to the night

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Opinion filed on 07/10/2024
Murielle C.
6 / 10
Stay in 10/2024

Spacious and well-equipped room. But imperfections that are not compatible with a 4 star. The aquatic area: quite good but the water was too cold (the jets prijeyeaiebt colder water). No towels because access to the room later: a bathrobe but which remains wet. The treatments are not worthy of a 4 star spa: more spa treatments.. Neutral cabin without atmosphere. We are installed quickly and we are picked up 20 minutes later. Not at all cozy. A lot of noise in the corridors which does not allow relaxation. The restaurant: very simple. Service to be reviewed because a little light.. The menu is not up to the standard of a 4 star. Special mention on the other hand for the breakfast buffet: very varied and complete with an organic choice It was supposed to be a cocooning weekend for 2.. Very disappointed

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Opinion filed on 07/10/2024
Anonyme .
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/10/2024
Barbara C.
4 / 10
Stay in 10/2024

Hello I wanted to inform you of our appreciation regarding our stay this weekend The room as well as the breakfast were appreciable and very good Regarding our opinion on the evening catering and the non-access to the SPA we were very disappointed Arrived at the restaurant at 9:10 p.m. at 10:10 p.m. our hot dish was served instead of the chicken ballotine and supposedly homemade fries (because I asked if it was homemade or frozen), I was served a fish fillet and frozen fries. I didn't say anything and I ate my dish My husband had duck served very cooked and cold. We just reported it to the waitress who made a commercial gesture on the aperitif. Very good either Sunday was the cherry on the cake because when returning the keys to the room we were given green bracelets to access the SPA specifying that we could go there until 11 p.m. I had asked if we could return to the spa because we had to go on a mountain bike ride and eat at the restaurant When returning to the hotel at 4:45 p.m., we went to reception to ask for 2 bathrobes and the response from the 3 young girls was access was until 4:30 p.m., so we can't let you have access. That was a big disappointment because we paid 360 euros a night for a hotel and could enjoy the spa for 2 hours when they never told us that we could no longer have access from 4:30 p.m. on Sunday In the end we went to Villa Marlioz to the SPA because we wanted to relax so much

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Opinion filed on 07/10/2024
Anonyme .
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/10/2024
Franck W.
8 / 10
Stay in 10/2024

Spacious room, spa open until 11pm. Be sure to bring plastic flip-flops or sandals for the spa, nothing is stipulated on the website. Breakfast at €19, extremely expensive, couldn't enjoy it.

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Opinion filed on 07/10/2024
Laure D.
10 / 10
Stay in 10/2024

Very good stay, just a few small remarks: - it would be wise if the bathrobes were in the room. - We would have liked a cool mini bar, In addition, we would have liked to buy 2 gray / black bathrobes, there were none for sale ... only blue ones (which we have already bought during a previous stay.

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Opinion filed on 07/10/2024
Vanessa M.
10 / 10
Stay in 10/2024

Top bedding, I would like to know the model of the mattress. The only negative point is that two years ago we took a photo at the bottom, I would have liked to do it again but there is no more paper and the photo was not sent by email.

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Opinion filed on 06/10/2024
Jeannette F.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Ramal N.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Florence S.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Pauline A.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Anonyme .
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
RAPHAEL P.
10 / 10
Stay in 10/2024

Perfect

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Opinion filed on 06/10/2024
Alain P.
8 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2024
Alain Z.
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/10/2024
Lucie W.
6 / 10
Stay in 10/2024

Quite old hotel, the bathtub mixer tap leaks, the seals are dirty, and the restaurant remains expensive (fruit salad extra at €8!!)

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Opinion filed on 05/10/2024
Anonyme .
10 / 10
Stay in 10/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/10/2024
SONNIER T.
2 / 10
Stay in 10/2024

THE RECEPTION STAFF IS NOT UP TO THE STANDARD OF A 4 STAR HOTEL!! NO COMMUNICATION YOU HAVE TO CONSTANTLY REPEAT YOURSELF.

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Opinion filed on 04/10/2024
ISABELLE G.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/10/2024
Rémy B.
10 / 10
Stay in 09/2024

Great stay at the Adelphia Hotel. Large rooms, excellent services, a spa open from 9am to 11pm and a great team. We came with our dog and were welcomed superbly, the whole team took the opportunity to give her little strokes to make her stay very pleasant too. Special mention to the entire reception team as well as the bar/restaurant who were able to meet all our expectations.

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Opinion filed on 04/10/2024
Claude B.
10 / 10
Stay in 10/2024

Great hotel I highly recommend and great team and great indoor pool bravo bravo

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Opinion filed on 04/10/2024
Christophe A.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/10/2024
Alexis I.
10 / 10
Stay in 09/2024

I chose this hotel because of its proximity to the lake and the spa accessible even in the evening. I had asked for a room on a high floor with a glass balcony which was well respected. With the view of the lake, it was extremely appreciable. The room was very clean, even if some furniture shows signs of use. The Californian massage that I had booked was very good and special mention for the breakfast which offers a nice variety. The small minus would be for the restaurant. I ordered a burger there the first evening. As much as the quantity is generous as much in terms of taste it was quite disappointing. Small tip: I went to the treatment area at dinner time (between 7:30 p.m. and 8:30 p.m.) and I had the pools and hammam all to myself 😉

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Opinion filed on 03/10/2024
T.
2 / 10
Stay in 10/2024

Well-located hotel and friendly staff, good thalassotherapy, however no heating in the rooms for a 4 star it was 15°C in my room and I was told that the heating would be put back on next week so I cancelled my second night.

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Opinion filed on 03/10/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2024
BERNARD P.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2024
Clemence A.
10 / 10
Stay in 10/2024

Good value for money. Very friendly staff in the dining room. The fitness room could do with a facelift because the machines (elliptical and bike) no longer work.

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Opinion filed on 02/10/2024
MANUEL R.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2024
Naïma A.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2024
Frederic V.
10 / 10
Stay in 09/2024

The only problem encountered is the difficulty in drying the bathing suits after the spa. Nothing planned.

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Opinion filed on 02/10/2024
Serge S.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/10/2024
Blandine B.
8 / 10
Stay in 09/2024

Good stay but the hotel could do with a little freshening up

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Opinion filed on 01/10/2024
Aleck P.
10 / 10
Stay in 09/2024

A big thank you to the waiter with a blue shirt for taking good care of us during this meal! Very pretty mustache

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Opinion filed on 01/10/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/10/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Gabriel G.
10 / 10
Stay in 09/2024

Great experience for a short weekend! The staff is very welcoming, unlimited access to the SPA. A room with good bedding and a very spacious bathroom. I recommend and will come back. Thank you!

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Opinion filed on 30/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Muriel J.
4 / 10
Stay in 09/2024

The room was dirty. The toilet door was broken, the bathtub was scratched and black at the bottom. The curtain was stained. The French window was very hard to open and the balcony was very dirty. We had to wait a quarter of an hour for our bathrobes. We had taken half-board and when we arrived at the restaurant, we were asked if we had booked. No one at reception had warned us. The dinner was excellent apart from the dessert which was frozen food that was dry and tasteless. Leaving the hotel was very trying. We had a gift voucher for €420.00. When we arrived, we presented it and the hostess clearly told us to give it when we left. On Sunday morning, when we presented our gift card, the hostess explained to us that the LOGIS website does not work on Sundays. We were asked to pay the full amount. After discussion and our desire not to advance the amount, we were asked for a deposit of €420.00. This voucher was presented a month before our arrival for the reservation, on the day of our arrival. To date, no message from the hotel to tell us if our deposit has been lifted. We were really disappointed with our stay at your hotel and we will not recommend your establishment.

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Opinion filed on 30/09/2024
Anonyme .
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Nadine B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Lydie R.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Jean-Pierre M.
10 / 10
Stay in 09/2024

Excellent stay! Very warm welcome. Thank you

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Opinion filed on 30/09/2024
THOMAS B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2024
Anissa G.
10 / 10
Stay in 09/2024

Very nice, clean and warm hotel. Very friendly staff

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Opinion filed on 30/09/2024
Marylene B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2024
Pascal B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2024
Roel G.
4 / 10
Stay in 09/2024

Rooms are dated, staff is friendly, but barely speaks foreign languages, poorly informed and contradict each other, meals in restaurant are really of insufficient quality, service during dinner in restaurant really has to be approved. Price is not commensurate with quality. Many three star hotels score better on these points. In the end this hotel is not worthy of four stars.

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Opinion filed on 29/09/2024
Nicolas P.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2024
Dominique P.
10 / 10
Stay in 09/2024

Very good hotel but restaurant to avoid, very slow service, deplorable welcome and barely edible daily special.

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Opinion filed on 29/09/2024
Joachim E.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2024
Popall M.
4 / 10
Stay in 09/2024

Around midnight there was a large gathering of Guests before the main entrance. They were smoking and having very loud conversations.
It was imposible to sleep because our room was above the entrance area

Opinion filed on 29/09/2024
Sandrine G.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/09/2024
Emmanuel N.
6 / 10
Stay in 09/2024

Clean room, but mistake on the reservation, night noise during the stay

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Opinion filed on 28/09/2024
Shehab A.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/09/2024
Raymonde P.
10 / 10
Stay in 09/2024

Perfect! To be repeated, very dedicated staff

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Opinion filed on 28/09/2024
Vanessa T.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/09/2024
LOUISETTE L.
10 / 10
Stay in 09/2024

The establishment is very satisfactory but a downside for the catering which is not up to the standard of this beautiful establishment. Too bad because we would have happily stayed in the hotel for our meals.

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Opinion filed on 27/09/2024
Franck H.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/09/2024
Serge S.
10 / 10
Stay in 09/2024

RAS

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Opinion filed on 27/09/2024
Philippe M.
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/09/2024
Monique S.
10 / 10
Stay in 09/2024

Great stay, everything was perfect.

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Opinion filed on 26/09/2024
Franck C.
6 / 10
Stay in 09/2024

Well except for the bar, I stayed 20 minutes waiting and rang 4 times, no one came. In desperation I left the hotel to go have a drink.

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Opinion filed on 25/09/2024
MICHEL P.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/09/2024
Anne Marie L.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/09/2024
MARTINE B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/09/2024
BERNAT J.
4 / 10
Stay in 09/2024

Pour un 4 étoiles, c est vraiment désolant.
Aucune personne pour prendre nos bagages
Pas de shampooing, ni de savon dans la chambre
Pas de peignoir non plus,
Le breakfast Le grille-pain Fonctionne un jour sur deux
Impossible de faire des œufs mollets car le bain-marie ne fonctionnait pas
Pour faire des œufs sur le plat L’induction plate ne fonctionnait pas
Je ne sais pas qui Cuit Les Croissants, mais c’est terrible
Aucune bouteille d’eau dans la chambre, rappelez-vous vous avez quatre étoiles
Pas de fer à repasser dans les chambres
Le personnel pour le breakfast, il faut le racheter des sourires, ça c’est important
Il y avait qu’une personne qui était très sympathique pour le breakfast, un monsieur
Nous avons dîné un soir
Alors dites à votre cuisinier, faut qu’il arrête tout de suite, c’est plus que médiocre
L’expérience n’était vraiment pas à la hauteur de ce que vous nous annoncer sur votre webside .
Heureusement qu’il y avait la vue sur le lac .

Opinion filed on 24/09/2024
Christine S.
10 / 10
Stay in 09/2024

Good evening A staff that respects the customer and satisfies them Thank you for this pleasant stay Kind regards

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Opinion filed on 23/09/2024
Philippe L.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
Francis G.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
SOPHIE T.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
Madeleine C.
10 / 10
Stay in 09/2024

Hello, very nice experience. However, very disappointed by the lack of visibility of the privilege room on the lake side, the concrete parapet of which hid the view. As a result, the room did not correspond to the description.

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Opinion filed on 23/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/09/2024
Anonyme .
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/09/2024
Isabelle P.
10 / 10
Stay in 09/2024

Very nice establishment. The rooms are large and very comfortable. The spa is very clean and it is particularly appreciable to have a large swimming pool for swimming!

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Opinion filed on 22/09/2024
Frédéric P.
10 / 10
Stay in 09/2024

A bit expensive all the same

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Opinion filed on 21/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/09/2024
Sandrine D.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/09/2024
Gérard P.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/09/2024
Noémie N.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/09/2024
Jean Paul R.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2024
Didier G.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2024
Alain E.
6 / 10
Stay in 09/2024

well before disappointing now

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Opinion filed on 18/09/2024
Jean Claude T.
10 / 10
Stay in 08/2024

We have enjoyed this hotel for many years and were very satisfied this season as well. We recommend it. Excellent stay!

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Opinion filed on 18/09/2024
Sonja S.
6 / 10
Stay in 09/2024

The hotel is a little old. The staff was very friendly, but the service was a little slow and awkward. The dinner reservation was not recorded despite requesting it twice.

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Opinion filed on 18/09/2024
Anonyme .
4 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2024
Philippe D.
10 / 10
Stay in 09/2024

Hotel well located on the lake, with a large spa giving choice for relaxation, very wide opening hours for its access. Comfortable rooms and a really good breakfast to start the day. In addition, the hotel works for sustainable development. Very good stay in Aix and Adelphia, to do again!!

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Opinion filed on 17/09/2024
Jean louis A.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/09/2024
Jean-Jacques B.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Monique B.
8 / 10
Stay in 09/2024

2 days in combination with treatments so it was good, the treatments were perfect. Warning: warn not to go to the spa after the leg massage. Unavoidable risk of falling. I fell twice without understanding why, before realizing that the problem was my slippery feet, resulting in 2 consecutive falls on the stairs of the whirlpool baths, quite painful I must say. However, we clearly expressed our choice to go to the Spa after the treatments. There you go, I was able to pay the tourist taxes afterwards with the link sent without any problem, an oversight by reception when we left quickly resolved, well done!! The cleaning staff of the hotel part is very attentive, Everyone is very smiling and helpful Thank you :o) Thank you for taking into account my gluten intolerance and for offering alternatives (I had warned in advance of course) the quality of the catering deserves to be boosted, the potatoes of the Tartiflette were not completely cooked so not very pleasant for about a third of the dish, it was not serious I was not very hungry. the service and the friendliness of the dining room staff was perfect!! Bravo to them in particular

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Opinion filed on 16/09/2024
Claudine R.
10 / 10
Stay in 09/2024

We have been regulars for many years. We have seen the first renovations: room, corridors, reception, restaurant and now the swimming pool we appreciate the various investments that allow the hotel to be maintained. A good point for the quality of the restaurant finally found as well for the service as for the quality of the cuisine

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Opinion filed on 16/09/2024
Virginie C.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
CHRISTOPHE M.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Pascale M.
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Florent G.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Gérard B.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/09/2024
Anonyme .
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/09/2024
Damien D.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/09/2024
SERGE C.
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/09/2024
FREDERIQUE M.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/09/2024
Michel O.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/09/2024
Cédric S.
10 / 10
Stay in 09/2024

Very nice room, very clean, very comfortable bedding and great breakfast

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Opinion filed on 14/09/2024
Anissa S.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/09/2024
Frank D.
4 / 10
Stay in 09/2024

Thermal very nice. Restaurant too expensive for the quality. Nuggets are small cut schnitzels. Schnitzel Milanese frozen goods with tomato 'sauce'. Expensive a la carte instead of a menu. The menu was probably deliberately worded incomprehensibly. No bathrobe in the room - even though the changing room at the spa is in very poor condition. Every hotel guest takes the elevator with their wet bathrobes. Access to the therm through the bar - what?? Hotel in need of renovation. The shower is not usable because of the shower head!!! It sprays like steam - not changeable.. UNBELIEVABLE!

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Opinion filed on 11/09/2024
Marc J.
10 / 10
Stay in 09/2024

Very good mention for all the staff of the hotel and spa who were very welcoming and attentive to our requests.

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Opinion filed on 11/09/2024
PASCAL B.
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/09/2024
Anonyme .
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/09/2024
FABIENNE N.
8 / 10
Stay in 09/2024

very pleasant stay and so we often come back to enjoy this beautiful place.

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Opinion filed on 10/09/2024
Corinne G.
10 / 10
Stay in 09/2024

Small downside on the service at the bar, the waiter did not know the drinks, same thing at the restaurant in the evening with the same waiter, plus there were missing dishes announced on the menu. The tartiflette not worthy of the name in a restaurant in Savoie (more bacon than potatoes and cheese) too bad. The rest is perfect A shower in the bathroom would be more enjoyable than the bathtub. Fabulous breakfast

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Opinion filed on 10/09/2024
Lou H.
6 / 10
Stay in 09/2024

The welcome was not warm and friendly. Unfortunately the noise from other rooms during the night meant we could not sleep. The mattress protectors were really plastic. Overhead we could hear scraping chairs on the floor and people talking through the night. There was a strong smell of smoke in our room when we opened the doors due to smokers on balcony next door. Communal areas and spa unclean and tired. Entrance to hotel from car park really ugly. Breakfast was amazing and staff were really friendly there.

Opinion filed on 10/09/2024
Mathilde L.
10 / 10
Stay in 09/2024

Everything was perfect, except the fact that I had asked for our two rooms to be on the same floor and this was not respected.

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Opinion filed on 09/09/2024
Peter V O.
8 / 10
Stay in 09/2024

We enjoyed most of the facilities. We liked the spa and the service provided in that connection. Regarding breakfast we felt the scrambled were not well cooked. Some small flies around the food tables, especially around around the cheese offerings were a minus.

Opinion filed on 09/09/2024
Denis F.
10 / 10
Stay in 09/2024

Very warm welcome from very friendly staff, good breakfast and great access to the spa.

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Opinion filed on 09/09/2024
Giovanni P.
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/09/2024
Heidi S.
4 / 10
Stay in 09/2024

We got the last room. But the price/performance ratio was OK. The room was very clean. Someone had obviously been having a party above our room. It was very loud until after 2 a.m., chairs being moved, laughter, screaming with the balcony door open, sleeping was out of the question. That's why we gave it a bad rating, because we believe that a hotel has to stop such excesses in order to protect the other paying guests.

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Opinion filed on 09/09/2024
Eric T.
10 / 10
Stay in 09/2024

Very good room, very good breakfast, however the meals were very average (we had dinner twice), the evening service was less than average.

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Opinion filed on 09/09/2024
Pascal B.
10 / 10
Stay in 09/2024

very good and location facing the lake super

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Opinion filed on 09/09/2024
FLORENCE M.
10 / 10
Stay in 09/2024

Very well received, spacious room and very good bedding, in short I recommend…

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Opinion filed on 09/09/2024
FABIENNE L.
8 / 10
Stay in 09/2024

We have been customers for years, we have never been disappointed with our stay, the welcome, the services, the cleanliness, the quality of the accommodation, even the breakfast, the best. However, we have noticed since the change of furniture in the dining room, in particular the chairs which are very heavy to lift and make an unpleasant rubbing noise: especially when there are people, with a buffet breakfast, we often get up to serve ourselves, a cacophony of noise harms a quiet breakfast, a small detail that could be remedied with noise-reducing pads. Otherwise, I highly recommend this spa hotel.

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Opinion filed on 09/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/09/2024
Arnaud B.
6 / 10
Stay in 09/2024

Pros and cons in this hotel. The staff is friendly but it doesn't exude the joy of living. The hotel is generally clean but aging. The cleaning is pretty well done except for a stain on the bed surround (probably one night too much water from a former customer). The restaurant staff is friendly and takes good care of you with a smile. The food..... the freezers must be big and the microwaves must be working at full speed. The most satisfying point is the very pleasant aquatic area! The treatment part is also very friendly with a welcome all smiles... that's great! A shame about the smell at the entrance, a synthetic perfume close to Wizard, too bad because the whole is well made. In short, a nice weekend with these limitations.

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Opinion filed on 09/09/2024
Audrey F.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/09/2024
Christiane V.
6 / 10
Stay in 09/2024

Beautiful hotel, well located. The spa is very good. The lifeguards are very friendly and the welcome at the spa is great. Spacious room with a beautiful view of the port. On the other hand, very disappointed with the catering for a 4-star establishment. Lots of mistakes, some dishes were inedible, including the overcooked fish, the risotto too filling... The welcome from one waitress in particular is worth mentioning. I still don't understand what happened on Thursday, September 5 at noon. I was embarrassed in the middle of a restaurant for a table that a waiter offered me the day before and that I had reserved for our stay to admire the view of the port while eating. When we arrived at table 23, she took it with inappropriate gestures and put it against the wall while moaning at us. As a result, we no longer had a view. She went to another table to serve, and she told the other customers that the table was not in its place. So I waved her over to tell her that it didn't suit me. In the middle of the restaurant and very loudly, she "scolded" at us, that's the word, she raised her arms at the same time, telling us to sit at table 12, since we didn't like that one, and that one wasn't moving. Her behavior is unacceptable, why should I know which tables are moving or not, I wondered what I had done to put her in this state. The situation was very unpleasant, and our meal went very badly. I chose this hotel to celebrate my mother's 90th birthday. She was very shocked by the way we were treated.

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Opinion filed on 08/09/2024
Johannes W.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/09/2024
Franck D.
10 / 10
Stay in 09/2024

Well located hotel, very clean. The staff is very attentive. Great breakfast and there is gluten-free and lactose-free. The room is spacious and the bedding comfortable. The spa area is really very good.

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Opinion filed on 08/09/2024
PASCAL T.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/09/2024
Elisabeth O.
8 / 10
Stay in 09/2024

Tres bon moment..deuxième fois que nous y allons et nous comptons y faire une fois par an..rapport qualité prix bien..tres bon petit déjeuner..le seul point négatif est le cocktail au bar ..mal dosé..pas bon pour le prix..

Opinion filed on 08/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/09/2024
Nicole M.
10 / 10
Stay in 09/2024

very good stay, everything was perfect

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Opinion filed on 07/09/2024
Anonyme .
4 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/09/2024
Sebastien H.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2024
Isabelle P.
8 / 10
Stay in 08/2024

Good overall, welcoming staff who listen to our requests.

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Opinion filed on 06/09/2024
Anonyme .
8 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2024
ERIC D.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2024
JOCELYNE F.
6 / 10
Stay in 09/2024

/The restaurant service, the wait between ordering and between dishes tarnishes the quality of the hotel, it's a shame because the food is "homemade" and is of very good quality. Very varied breakfast, very good with regional products (tomme, reblochon)

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Opinion filed on 06/09/2024
Vanessa A.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2024
MARLENE G.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/09/2024
Anonyme .
4 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/09/2024
Laurence R.
8 / 10
Stay in 09/2024

We really enjoyed our stay. Small downside at meal times for our two meals the waiting time for desserts was enormous. In the evening to have the dessert menu and take the order and at lunchtime in taking the order and the arrival of it. A word of advice, choose the dessert at the same time as the dishes.

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Opinion filed on 04/09/2024
Anonyme .
6 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/09/2024
Maurice/ Apres Resto S.
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/09/2024
NORDINE S.
8 / 10
Stay in 08/2024

A very pleasant weekend. Definitely to be repeated

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Opinion filed on 04/09/2024
Pascal B.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/09/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/09/2024
Dominique B.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/09/2024
Anonyme .
10 / 10
Stay in 09/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/09/2024
Mathieu P.
10 / 10
Stay in 08/2024

Even though there is not much to say because I am very satisfied, I still note that the staff seems to be understaffed which causes some inconveniences like the overflowing ashtrays outside and the tables not cleared; as well as the wait to have a cocktail because the bartender is busy... In addition, a small remark concerning the brunch: 35 euros per person seems excessive to me, especially since you do not even offer a simple fresh fruit salad... It is not easy to please everyone but it is the basis and it is really lacking! Last thing: change your mattresses more regularly and a so-called "double" bed should not be made up of two single beds with hollow mattresses in a hotel of your standing

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Opinion filed on 02/09/2024
Mylène K.
10 / 10
Stay in 08/2024

Pleasant staff, superb room, cleanliness as expected, nothing is missing Varied and high-quality breakfast And the superb SPA I will come back

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Opinion filed on 02/09/2024
Bernard R.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2024
Jean Marc D.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2024
Anonyme .
4 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2024
Daniel B.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2024
PHILIPPE P.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/09/2024
Bérangère C.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/09/2024
Christian G.
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/09/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/09/2024
Veronique P.
8 / 10
Stay in 08/2024

Beautiful hotel, good services...just the taps in the bathroom need to be reviewed...perfect breakfast and SPA

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Opinion filed on 31/08/2024
Nathalie B.
10 / 10
Stay in 08/2024

Magnificent hotel, spacious room, a little disappointed this time with the view from my room (certainly a view of the lake but with the roof of the entrance). The receptionist asked me to specify the room for a future reservation.

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Opinion filed on 31/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/08/2024
Katja D.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/08/2024
Cecile L.
10 / 10
Stay in 08/2024

The bathrooms are in their original condition. Old bathtub, old tiles, mirror too deep for small people. Heavy toilet doors with a difficult-to-close groove. Bathroom door makes a lot of noise. Perfect breakfast, however €19 per person is far too excessive.

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Opinion filed on 30/08/2024
Laurence C.
4 / 10
Stay in 08/2024

Does not deserve 4 stars! Restricted access to the pool due to aquagym classes, very very slippery pool surrounds, witnessed several falls, the lifeguards are useless, they spend their time chatting among themselves and when we ask them for information, they make it clear that we are bothering them. No minibar in my family room, at the bar there is a dartboard on the wall but when we ask for darts, well there are none. The children ate at the restaurant once, there was no more mayonnaise, ketchup or tokens for games

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Opinion filed on 30/08/2024
Charlotte F.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/08/2024
O.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/08/2024
Denise D.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/08/2024
Cecile L.
10 / 10
Stay in 08/2024

Breakfast is good but expensive

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Opinion filed on 29/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/08/2024
LAURA M.
8 / 10
Stay in 08/2024

Overall very good, we will come back. A little expensive for the hotel, prices have gone up a lot. Otherwise, large and beautiful pool. Great group lessons.

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Opinion filed on 28/08/2024
Pierre Henri B.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/08/2024
Apolline B.
8 / 10
Stay in 08/2024

GOOD

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Opinion filed on 27/08/2024
Didier P.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/08/2024
Yolanda G.
10 / 10
Stay in 08/2024

Muy amables todo el personal. The spa schedule is limited to combine with restaurant activities. Very good ubiquity and very tranquility

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Opinion filed on 27/08/2024
Marylene Et Alan P.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/08/2024
PIERDET P.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/08/2024
Bruno L.
10 / 10
Stay in 08/2024

Very good hotel, well located, with an impressive SPA

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Opinion filed on 26/08/2024
CÉLINE C.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/08/2024
Vincent D.
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/08/2024
Bertrand R.
10 / 10
Stay in 08/2024

The spa area is always sensational. The taps are stylish but not always practical, especially the bathroom tap. The cleanliness of the bathtub could be improved. Efficient and friendly staff.

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Opinion filed on 26/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/08/2024
Didier C.
10 / 10
Stay in 08/2024

The location of the hotel on the lake is very appreciable. The services are great and the staff is always smiling and available.

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Opinion filed on 26/08/2024
Sebastien L.
10 / 10
Stay in 08/2024

Very good welcome. Quality of staff and facilities. Practical electric charge

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Opinion filed on 25/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/08/2024
David G.
6 / 10
Stay in 08/2024

We are disappointed by: - Restaurant reception (unwelcoming head waiter). - Too many supplements on the restaurant menu and not announced when booking full board. - Old-fashioned room not meeting the 4-star criteria (poorly fixed toilet seat and very noisy air conditioning thermostat and ventilation).

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Opinion filed on 25/08/2024
Deborah S.
6 / 10
Stay in 08/2024

Very good welcome, very nice hostess. Too bad the room was not free before 4 p.m. when we realized during our stay that the room was made in the morning at 9 a.m. Negative point: Bathroom quite dilapidated (mold on the joints, scale in the bathtub and disappointing shower head). It is not worth a 4 star. Spa quite noisy when there are children. Very expensive breakfast. We did not take it in view of the comments on tripadvisor. Positive point: Beautiful decoration, very good bedding, splendid view, very pleasant terrace. Bathrobe and towel perfect. Very nice staff.

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Opinion filed on 25/08/2024
Fabrice B.
10 / 10
Stay in 08/2024

Perhaps there is a lack of a blind at the balcony level in order to enjoy it longer in the afternoon.

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Opinion filed on 25/08/2024
Ingeborg B.
6 / 10
Stay in 08/2024

We had booked two rooms on one of the upper floors months before our arrival, but were given the second floor again. When we left, there were big problems, we didn't take advantage of it and had to remove breakfast from the bill. It was emphasized several times that everything was fine.

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Opinion filed on 25/08/2024
Isabelle B.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/08/2024
Thibault S.
10 / 10
Stay in 08/2024

Le restaurant, l’hôtel et le spa sont tous accueillant, propre et agréable ! Nous reviendrons

Opinion filed on 24/08/2024
Anonyme .
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/08/2024
GIAN LUIGI P.
8 / 10
Stay in 08/2024

Piacevole esperienza, peccato che l'servizio (tranne la pulizia nelle camere et nella SPA) sia stato deludente SPECIE al bar sia per la attentionnzione al Cliente e ancor peggio per la mancata pulizia dell'area esterna - vergognosa: al point di dover provvedere personalmente con i owner fazzoletti - I don't know the service was agreed or inadequate all the structure) on the other side OTTIMA THE PROPOSTA and the breakfast service!

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Opinion filed on 24/08/2024
Valerie P.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/08/2024
Georgel M.
2 / 10
Stay in 08/2024

Very expensive for nothing What French business

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Opinion filed on 24/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/08/2024
Chrystel C.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/08/2024
MONIQUE B.
8 / 10
Stay in 08/2024

GOOD

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Opinion filed on 23/08/2024
Christine P.
10 / 10
Stay in 08/2024

We really appreciate this hotel for its location, its calm, the good quality of the accommodation, the spa and the restaurant on site.

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Opinion filed on 23/08/2024
Frédéric R.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/08/2024
Nathalie B.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/08/2024
Julie G.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/08/2024
Marie Agnès A.
10 / 10
Stay in 08/2024

Magnificent view of the marina, I do not regret having taken the room on the lake side. Attentive staff, Dogs allowed with great kindness. Quality of the infrastructure. Cleanliness of the rooms and common areas. Quality Wi-Fi. Not to mention the spa offered with the stay, I highly recommend.

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Opinion filed on 22/08/2024
Patrick M.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/08/2024
Virginie L.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/08/2024
Derek H.
10 / 10
Stay in 08/2024

Friendly and efficient staff, especially in the restaurant. The room cleaning service was excellent. The only disappointment was not being given the room we requested in our booking, even though it was made in good time. However, the room we were given was still very nice and had a glass balcony as we requested

Opinion filed on 21/08/2024
Anne K.
10 / 10
Stay in 08/2024

Absolute comfort and lovely staff.

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Opinion filed on 21/08/2024
Mireille F.
4 / 10
Stay in 08/2024

Disappointing for a 4*. It should rather be classified as a 3*, the emphasis is on profitability rather than customer satisfaction. The bathrobes have seen better days, other small problems seen with the management. First time I see empty tables at breakfast without any set up. The Spa, the swimming pool and the treatments are excellent, beautiful structure which justifies the 4* classification. The location on the lake, near the bike and other rental companies, near the cruise pier on the lake is a plus. Parking facilities appreciated

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Opinion filed on 21/08/2024
Janet A.
6 / 10
Stay in 08/2024

This doesn’t compare to any 4 star hotels I have ever stayed at….rooms were nice size but furnishings were cheap. Towels looked like they came from my grandmothers house and were old and dingy….what 4 star hotel has old blue towels? No iron, shampoos or anything you expect at a 4 star…. Very disappointing….

Opinion filed on 21/08/2024
Aurelien B.
8 / 10
Stay in 08/2024

the restaurant is not up to the standard of the hotel

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Opinion filed on 21/08/2024
Olivier P.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/08/2024
Virginie R.
10 / 10
Stay in 08/2024

Équipe vraiment sympathique et professionnelle de la réception au restaurant en passant par le spa et le personnel d entretien. Sourires et disponibilité sont au rdv

Opinion filed on 20/08/2024
Pierre-Adrien M.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/08/2024
CATHERINE F.
4 / 10
Stay in 08/2024

very good hotel, unprofessional bar catering, needs to be reviewed

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Opinion filed on 19/08/2024
Marie Laure P.
8 / 10
Stay in 08/2024

Really very nice and clean room, super comfortable mattress, well decorated hotel, great spa open until 11pm for hotel guests with the possibility of enjoying it from the morning of arrival until the end of the day of departure. On the other hand, at the reception, it really depends on who you come across (great welcome on arrival but the hostess sighed in my face when paying when I left....) and above all the restaurant is to be avoided: my sister was sick, problem in the order and in addition the waitress almost argued with us!

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Opinion filed on 19/08/2024
STEPHANIE J.
10 / 10
Stay in 08/2024

Very good stay, just a small remark, it's a shame that on Sunday we couldn't stay a little longer. 16 hours is a bit short for us.

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Opinion filed on 19/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Marie-Noelle V.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2024
Elwire T.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/08/2024
Alain M.
10 / 10
Stay in 08/2024

Excellent stay

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Opinion filed on 18/08/2024
ELISE A.
8 / 10
Stay in 08/2024

Very good stay at the Adelphia hotel. Professional and pleasant staff. Great breakfast. Only downside: the mattress of the sofa bed needs to be replaced

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Opinion filed on 18/08/2024
Ralph E.
8 / 10
Stay in 08/2024

The contact to the hotel was very difficult before arriving. Messages about booking.com weren't without response. No answer. Reaching reception was also very, very difficult.

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Opinion filed on 18/08/2024
Anonyme .
2 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/08/2024
FRANCOISE B.
10 / 10
Stay in 08/2024

Nous adorons venir dans cet hôtel, accueil chaleureux, super spa!
bonnes prestations!

Opinion filed on 17/08/2024
ANNE MARIE C.
8 / 10
Stay in 08/2024

The building would need renovation, the bathroom is not very practical, there should be a refrigerator in the rooms, the air conditioning is not the best

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Opinion filed on 17/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/08/2024
DENIS M.
10 / 10
Stay in 08/2024

Excellent stay

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Opinion filed on 17/08/2024
Sandrine F.
4 / 10
Stay in 08/2024

Very disappointing bar restaurant not worth 4 stars

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Opinion filed on 17/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/08/2024
Jocelyne C.
8 / 10
Stay in 08/2024

Being a regular at this hotel, we come here at least twice a year, this time, we were very disappointed with the breakfast... The presentation of the butter in a block is quite average from a hygiene point of view, the jams opened or anything can get in it and on the cold meats and cheese full of midges on it not great. Too bad, because it is a nice hotel overall.

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Opinion filed on 17/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/08/2024
Edouard L.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/08/2024
Remy S.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/08/2024
MICHEL P.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/08/2024
Cathy D.
4 / 10
Stay in 08/2024

Disappointing in the sense that I pay for a room with a lake view and room 201 is more of a terrace view with a synthetic lawn…. Disappointed with the breakfast €18!! You go to the lake for €12 and +++ to eat for €18 you expect a great breakfast!! We are used to traveling and the breakfasts are not up to the price!! The room with a lake view is ok but no pillow!! Just two small ones in a ridiculous 1m60 bed… and the toilet door that doesn't close!!! The price of this room is too high…

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Opinion filed on 15/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2024
ALAIN M.
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2024
Jean Philippe A.
10 / 10
Stay in 08/2024

Hello the hotel is very good, the restaurant is very good, the bedding is very good, the only problem is there is no clock to do the treatments before there was a problem with the wine cellar in the restaurant, the wine is not preserved well

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Opinion filed on 15/08/2024
Nathalie R.
4 / 10
Stay in 08/2024

Déçu
Beaucoup d anomalies déjà tout à été signalé
En attente d un geste puisque sommes partis plus tôt

Opinion filed on 15/08/2024
Philippe G.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2024
ANTONIO R.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/08/2024
Cindy L.
8 / 10
Stay in 08/2024

Good stay, with a big plus for the welcome and the employees who are very friendly and pleasant!

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Opinion filed on 14/08/2024
CELINE L.
10 / 10
Stay in 08/2024

Beautiful hotel with spacious room and very pleasant SPA area. Recommended!

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Opinion filed on 14/08/2024
Anonyme .
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/08/2024
Nadine A.
8 / 10
Stay in 08/2024

Special care should be taken with the reception and especially with the reception at the SPA. The person who welcomed us was particularly unpleasant. She looks more like a municipal swimming pool employee, which is a shame for a 4-star establishment. The SPA is aging but very pleasant. This small hitch in our stay was resolved by a warm welcome at the reception from 4 p.m. A meal at the restaurant won us over and the same goes for breakfast. But since the customer's welcome makes the first impression, I would recommend a little training for your receptionists before 4 p.m. and especially for the SPA.

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Opinion filed on 14/08/2024
Charlotte P.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/08/2024
Marie-Pierre C.
8 / 10
Stay in 08/2024

Very good stay. I appreciate year after year this week spent in your establishment. Too bad only not to be at peace after the reservation that I made at the beginning of the year. - some years: change of room - this year: - stay supposedly cancelled on my part) fortunately learned and rectified on my side.. Because of course I had not cancelled anything. - departure invoice with many errors very kindly rectified but a lot of time needed... One detail: no coat rack in the bathroom.. Difficult to hang the bathrobe.. I hope that next year the reliability of the reservation will be more secure. Because really this week in your establishment is really happy for me Thank you very much for your attention

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Opinion filed on 13/08/2024
Nadine M.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/08/2024
Marie-Pierre D.
8 / 10
Stay in 08/2024

A beautiful view of the port of Aix les Bains. We feel comfortable in the hotel.

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Opinion filed on 13/08/2024
Michael P.
10 / 10
Stay in 08/2024

Very friendly welcome, comfortable room, generous breakfast including local cheeses. We appreciated being able to enjoy the pool in the evening. We will be back.

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Opinion filed on 12/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Elodie T.
8 / 10
Stay in 08/2024

No adjustment possible for my shower head

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Opinion filed on 12/08/2024
Anonyme .
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Huguette K.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Irenne R.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Marie-Hélène D.
2 / 10
Stay in 08/2024

Deplorable soundproofing and acoustic insulation. You can hear the neighbor's toilet flushing, the dogs barking, the children screaming, the adults doing the same. They didn't even bother to put felt pads on the chairs inside and on the balcony. Result: we slept very badly and therefore, consequently, did not enjoy our stay because we were too tired to do certain activities. After a particularly noisy night, we decided to leave before the planned end of our stay, which we therefore cut short because we were exhausted. Extremely disappointed, we will not set foot there again.

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Opinion filed on 12/08/2024
Melissa C.
8 / 10
Stay in 08/2024

Beautiful view, we had a very nice relaxing weekend as a couple, but for us it was not worth its 4 stars. The maintenance of the equipment in the room (bathroom, bay window) for its high price.

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Opinion filed on 12/08/2024
Murielle L.
6 / 10
Stay in 08/2024

A little disappointed. The service at the restaurant is mediocre, too long the waiter does not know the menu... The supplements are legion. The menu very limited. The prices are high compared to the quantity. Very little gluten-free choice despite the information when booking. Otherwise good bedding. And the spa is great despite the lack of a clock

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Opinion filed on 12/08/2024
SYLVIE T.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
NATHALIE F.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
William M.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/08/2024
Nicole B.
8 / 10
Stay in 08/2024

Well done to all the staff. One disappointment: the "casualness" of the manager (busy, need to refer to the director to grant or not the 10/100 discount previously granted to loyal customers - since 2007)...I waited in vain for the response.

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Opinion filed on 10/08/2024
Pascal Viola / Sebastien Gomez A.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/08/2024
SYLVIE C.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/08/2024
Aurélie D.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/08/2024
Sandrine D.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/08/2024
Thomas J.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/08/2024
Alain D.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/08/2024
Rachel V.
8 / 10
Stay in 08/2024

The accommodation itself is very good, the rooms are large with a very large bed, balcony and nothing to complain about in terms of cleanliness. The welcome is pleasant with warm staff. The downside is the catering which is very poor for the price with extensions on a certain number of choices in the menu. Which is expensive for a quality well below the price!! Drop in quality compared to last year. Very disappointed at this level.

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Opinion filed on 08/08/2024
VIRGINIE M.
10 / 10
Stay in 08/2024

Very good stay, I particularly appreciated the spa which closes at 11 p.m.

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Opinion filed on 08/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/08/2024
Richard R.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/08/2024
Karine G.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/08/2024
Alexandre V.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/08/2024
Laurence D.
6 / 10
Stay in 08/2024

Disappointing for a 4 star hotel. Clean room but old furniture..... bar not friendly tables packed close together restricted space. Bathroom equipped with a bathtub for a couple of seniors really not great!,,,

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Opinion filed on 07/08/2024
Thomas S.
10 / 10
Stay in 08/2024

Fair price/performance ratio for a hotel in a great location on the water with spacious rooms. The hotel is very dog-friendly.

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Opinion filed on 07/08/2024
Eric P.
10 / 10
Stay in 08/2024

Beautiful, well renovated hotel. Ideal location near the lake and restaurants. Spacious and comfortable room. Access to the spa at no extra charge with whirlpool bath, fountain and powerful water jet, a real treat. Very complete, very generous breakfast with some local farm products. Good value for money !

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Opinion filed on 06/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/08/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/08/2024
Carine F.
4 / 10
Stay in 08/2024

Well located hotel, with lake view, closed parking. Good quality of bedding. Aquatic area with a large swimming pool and a large play area are appreciable. However, the hotel is aging and needs to be renovated in terms of equipment, damaged furniture, damaged bathroom furniture, stains on the walls. The hotel needs more regular maintenance. Unprofessional staff, who do not seem to be professional, and who are not at the level of a four star, especially in the restaurant. Basic cuisine, fairly limited restaurant menu, with a lot of frozen products and few so-called “homemade” and local products, very long waits between courses. Breakfast at a price of 19€ is mainly composed of industrial products, no fresh fruit offered, industrial jams. The price is high for the quality of the products offered.

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Opinion filed on 06/08/2024
Denise R.
8 / 10
Stay in 07/2024

Hotel very well located. View of the lake Very pleasant spa and swimming pool Very good catering We stayed 7 nights with half board in 4 rooms. too bad all these supplements on meals even though we never had starter main course dessert. This still increases the bill and no commercial gesture even though we have been coming for 20 years. The hotel lacks the presence of a manager and personalization in its welcome

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Opinion filed on 06/08/2024
Justin C.
10 / 10
Stay in 08/2024

We have been coming to this establishment for over 10 years and we are coming today with our children. We love it ❤️ see you soon Adelphia

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Opinion filed on 06/08/2024
Anonyme .
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Mickael H.
4 / 10
Stay in 08/2024

I must admit that the stay for a 4 star hotel and still limits the price for one night to 221 euros in a room where we see that there is work to be carried out I find that rather disappointing... l The state of the aquatic area is really neglected, the metal plates under the Bubble Zone are within reach with a screw coming out which hurt me a lot... the ventilation plates are completely rusty and the ceiling marked by countless fly droppings at first glance...

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Opinion filed on 05/08/2024
Patricia B.
6 / 10
Stay in 07/2024

The standard has fallen. A good rating for breakfast

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Opinion filed on 05/08/2024
ERIC C.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Nicolas C.
4 / 10
Stay in 08/2024

A little too expensive for this hotel Room: not at all up to date, air conditioning practically non-functional, shower nozzle not suitable, shower gel of poor quality. Restaurant: very poorly organized, error, more repeat orders from the waiters..

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Opinion filed on 05/08/2024
Caroline C.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Anonyme .
2 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Anonyme .
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Anonyme .
6 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Magali B.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
LOUISETTE L.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Christophe L.
10 / 10
Stay in 08/2024

Tres belle nuitée et journée entre spa et jardin, repas du soir très bon

Opinion filed on 05/08/2024
Cédric/resto B.
8 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Elkin C.
10 / 10
Stay in 08/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/08/2024
Marjory G.
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/08/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/08/2024
Marc D.
10 / 10
Stay in 07/2024

Too bad it's still bathtubs And restaurant prices and high breakfast

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Opinion filed on 04/08/2024
Beatrice et Thierry C.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/08/2024
Sylvie F.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/08/2024
Stephanie P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/08/2024
Anne Marie A.
10 / 10
Stay in 07/2024

attentive staff

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Opinion filed on 03/08/2024
Laure H.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/08/2024
Amandine R.
10 / 10
Stay in 07/2024

We are delighted with our stay: the room was large with a superb view, the beds excellent, the air conditioning very quiet. The SPA is super nice. The breakfast is incredible, we had it cool on the terrace. The hotel is well located, a stone's throw from the lake for swimming, the port for a drink, playing pétanque or choosing a restaurant. Really a very good address, I will come back!

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Opinion filed on 02/08/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/08/2024
Gregory W.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/08/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/08/2024
Christophe F.
8 / 10
Stay in 07/2024

Hotel very well located facing Lake Bourget, restaurant nearby Welcoming room Very good aquatic area Any catering

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Opinion filed on 01/08/2024
CHANTAL G.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/08/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/08/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/07/2024
Briot J.
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/07/2024
Manuella L.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/07/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/07/2024
Adeline P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/07/2024
Donato C.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/07/2024
Christele Q.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/07/2024
Jimmy D.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/07/2024
Cecile B.
10 / 10
Stay in 07/2024

Pleasantly surprised, everything is perfect. The reception staff, very friendly and smiling. The very spacious room with a very nice lake view balcony. It is clean, pretty decor and well equipped. The spa is open from 9 a.m. to 11 p.m. unlimited for hotel guests, which is not the case for all hotel spas. The absolutely exceptional massage, the best we've had, even though we're used to massages. The staff bar and restaurant very friendly. Excellent home-cooked meal. Very nice decor. A rooftop on the 5th floor with a 360 view of the lake, to go up with a drink Despite the 2.5 hour journey we will come back regularly. A big thank you to all the staff for this wonderful weekend

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Opinion filed on 29/07/2024
Nadia A.
8 / 10
Stay in 07/2024

Good overall, except at the bar: no one came to take our order. We stayed waiting for 10 minutes before leaving. Note that this is not the first time.

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Opinion filed on 29/07/2024
Christophe T.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/07/2024
Isabelle L.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/07/2024
Guy M.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/07/2024
Sebastien L.
10 / 10
Stay in 07/2024

responsiveness, kindness, efficiency. The hotel is up to par and so is its team. See you soon

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Opinion filed on 29/07/2024
SLAVKO K.
4 / 10
Stay in 07/2024

The bedding in room 306 is not up to standard, there is a bump in the middle of the bed which forces us to sleep on our own sides and almost at the edge of the bed. The kettle was defective, the button to activate the water heating did not hold, I had to find a system to hold the button so that the water heated. On the balcony, fingernails or toenails still present on the ground at the table leg. We have been coming to your establishment for years, and even if we have a price advantage due to the vouchers taken from my company's CE, I find that this does not justify the drop in range and the quality of bedding that we we had. You recently changed software, but we have been coming regularly to your establishment for around ten years, but I think we will not come back again, because we have seen over the years that the quality is deteriorating and no longer suits us . I will still notify my CE to see if this problem has already been reported. THANKS. Best regards.

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Opinion filed on 29/07/2024
JEROME B.
8 / 10
Stay in 07/2024

2nd stay in the establishment, still delighted with the welcome at the SPA. The room is spacious and the bedding is excellent. The only downside is the bathroom which needs updating. The bathtub is not in very good condition. Price of breakfast a little expensive.

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Opinion filed on 29/07/2024
Christelle B.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/07/2024
Michel P.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/07/2024
Sylvain D.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/07/2024
Valerie P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/07/2024
Stéphane B.
10 / 10
Stay in 07/2024

An extremely pleasant hotel. Smiling and friendly staff. The room rate also includes access to the aquatic area which is simply delicious. Hearty and very varied breakfast. Contemporary decoration. A faultless one. Thanks to the whole team.

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Opinion filed on 28/07/2024
Jean-Luc H.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/07/2024
Catherine P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/07/2024
Bruno K.
10 / 10
Stay in 07/2024

Hotel very well located for those who like to see Lake Bourget. The aquatic area inside the hotel is really very good. The bedrooms are very clean. There is a fenced parking lot and an underground parking lot. The balconies are a very good size. We had a pleasant stay.

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Opinion filed on 26/07/2024
Sophie G.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/07/2024
PASCAL T.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/07/2024
Gerard S.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/07/2024
Sandrine G.
4 / 10
Stay in 07/2024

I booked the Adelphia because it has a spa and has 4 stars. I was delighted to see the reception when arriving, but what a disappointment when arriving in the room!! It is old-fashioned, decor inconsistent: gray-blue plastered walls, orange plastic tables, simple paintings, not to mention the peeling paint, the enamel that jumped into the bathtub, the bottom of the very damaged mirror on 2- 3 cm high by more than 30 cm long... what can we say about the hole in the bathroom door...😶 The whole thing is not sound-insulated at all, like the bay window which seems so open the noise passes. The only positive points are an incredible view of the lake and recent and very pleasant bedding (king size lint). The spa is pleasant, the opening hours very wide (9 a.m.-11 p.m.). For me, the Adelphia absolutely does not correspond to a 4☆, rather a 3☆ to be renovated.

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Opinion filed on 25/07/2024
Platroz M.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/07/2024
Cindy V.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Brigitte P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
David D.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Michel A.
10 / 10
Stay in 07/2024

In the top

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Opinion filed on 22/07/2024
Aline L.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Paola P.
10 / 10
Stay in 07/2024

A weekend of absolute rest at the Hotel Aldelphia The Spa accessible to hotel guests during extended hours is particularly pleasant Rooms with simple but spacious decoration, very beautiful view of the lake Exceptional brunch

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Opinion filed on 22/07/2024
KARINE C.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Karine G.
10 / 10
Stay in 07/2024

Great team moment at the top! 👍 I highly recommend. (From the welcome at the spa to the room and finally the restaurant. I will come back without any hesitation.

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Opinion filed on 22/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Maud T.
10 / 10
Stay in 07/2024

The hotel is very pleasant (quality room/breakfast), the spa is very complete. We had a very pleasant time at the Adelphia Hotel. Its location is also appreciable. The only downside was the restaurant manager who was very unpleasant when reception made a registration error for our reservation. Borderline unacceptable behavior!

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Opinion filed on 22/07/2024
Christel T.
2 / 10
Stay in 07/2024

Hugely disappointed!! Doesn't deserve 4 stars!! No small bottle of water in the room! We are told that a water fountain is available next to the elevator 👍🏽😱 How do you go in the middle of the night to get a glass of water in your nightie!! No small toiletries! No cotton swab No cotton pad to remove makeup…. I went barefoot to the spa No slippers or flip flops! Room decor not very cheerful When paying the bill, I had been charged 2 too many breakfasts! Only the breakfast and the location of the hotel remain positive! We are coming back to Aix in November, but we will look for another hotel

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Opinion filed on 22/07/2024
Lucien D.
10 / 10
Stay in 07/2024

Hello to all the adlphia team my wife and I had a very good weekend the team listens to the customer I will recommend it to my friends and relatives the swimming pool and the treatments very good and clean Mr and Mrs dana

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Opinion filed on 22/07/2024
Kevin E.
8 / 10
Stay in 07/2024

Many defects for an expensive price: Many ants die on the balcony, a wasp hive between our balconies, bedding which is marked by old age (sagging at body level), air conditioning that is not very adjustable in the room, a fridge which cooled to 12 degrees (temperature taken with a suitable thermometer)...

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Opinion filed on 22/07/2024
Noemie C.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/07/2024
Aline L.
10 / 10
Stay in 07/2024

Top hotel with very pleasant and relaxing SPA area. The staff is pleasant and responsive. I highly recommend this hotel and will happily return again.

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Opinion filed on 21/07/2024
Delphine C.
10 / 10
Stay in 07/2024

Everything was perfect ! Good welcome, spacious room with good bedding and a beautiful spa area 🤩

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Opinion filed on 21/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/07/2024
Jean-Michel/15h H.
10 / 10
Stay in 07/2024

Customer of the hotel for many years. All the staff are pleasant, helpful, attentive, friendly. Very good stay

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Opinion filed on 21/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/07/2024
PHILIPPE G.
10 / 10
Stay in 07/2024

Very nice location, large room. High price of breakfast

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Opinion filed on 21/07/2024
PETRONELLA R.
10 / 10
Stay in 07/2024

Overall very good. Too bad the restoration does not follow. Perfect breakfast, but lunch and dinner to avoid. Surprising because for years there has been no improvement??

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Opinion filed on 20/07/2024
Janine E.
6 / 10
Stay in 07/2024

Für eine Nacht war es in Ordnung. Lage war gut. Spa wurde nicht genutzt.

Opinion filed on 20/07/2024
Patricia C.
8 / 10
Stay in 07/2024

The room was large and it had a nice balcony which was welcome for morning coffee.
Well located near Le Port. Inside Parking was practical and safe.
Pools were ok not great. A bit smaller than what pictures suggest, and water not as warm as expected (but ok).
Everything else a bit average, with a feel of a chain hotel, but fine.

Opinion filed on 20/07/2024
Sophie V.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/07/2024
Steve B.
10 / 10
Stay in 07/2024

A beautiful hotel ideally located with a comprehensive range of services (SPA, nice meal and excellent lunch)

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Opinion filed on 20/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/07/2024
Valérie D.
6 / 10
Stay in 07/2024

Personnel pas agréable a l'accueil, aux soins et a la piscine. Seul le Personnel de ménage est souriant et sympathique.

Opinion filed on 20/07/2024
Nadine B.
8 / 10
Stay in 07/2024

A shower was missing

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Opinion filed on 19/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/07/2024
Natalie T.
6 / 10
Stay in 07/2024

The breakfast is great but the problem is the restaurant

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Opinion filed on 18/07/2024
François M.
8 / 10
Stay in 07/2024

The reception has just announced to me a €50 increase in the evening stopover package during July and August, almost a 50% increase. I find this shameful. I come to your hotel regularly. Often more than 3 times a month. I find this increase unacceptable for someone. one that keeps you working all year round

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Opinion filed on 16/07/2024
Laure F.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Camille L.
4 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Maxence B.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Michael R.
8 / 10
Stay in 07/2024

A little expensive, and for a 4 star a little disappointed with the services.

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Opinion filed on 15/07/2024
Jean'-Luc R.
10 / 10
Stay in 07/2024

Very welcoming and pleasant staff. Very good stay facing the lake.

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Opinion filed on 15/07/2024
LYDIE B.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2024
Florence R.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/07/2024
Karine T.
8 / 10
Stay in 07/2024

For my 3rd stay, very disappointed by the view, on the 2nd floor... On the fake lawn roof... No "fridge" in the room.. Had to ask for it. La2 we are told that soon there will be no more, which I think is a very bad idea. The water fountain was broken on our floor and not repaired during our stay... The hair dryer where you have to press continuously, and the cord is not long, not practical

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Opinion filed on 14/07/2024
Éric C.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/07/2024
Audrey H.
4 / 10
Stay in 07/2024

As seen with reception, the room was not cleaned which is unacceptable given the quality expected for the price.

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Opinion filed on 14/07/2024
Audrey F.
8 / 10
Stay in 07/2024

Pleasant hotel overall, we had already been here a few years ago, some places are aging and deserve a facelift.

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Opinion filed on 14/07/2024
V.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/07/2024
Marcel M.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/07/2024
Angélique T.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/07/2024
Stéphane M.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/07/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/07/2024
Anne Marie C.
2 / 10
Stay in 07/2024

Very disappointing stay for a 4 star hotel, very poor value for money. Old hotel, very poorly soundproofed, you can even hear your neighbor coughing, in the room there is only low-end hand soap, the towels are rough and the bathrobes are torn! The pool deck chairs are old, damaged and dirty! Few staff. Certainly the restaurant and the health center were closed because of the Musilac festival but in this case the price of the room should be lower even though we paid full price. Avoid, not worthy of a 4 star.

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Opinion filed on 12/07/2024
Teddy P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/07/2024
Sylvie C.
6 / 10
Stay in 07/2024

Hôtel confortable et bien placé mais vétuste, la salle de bain est horrible, la chasse d eau fonctionne mal, et la déco générale laisse à désirer. Accueil ok mais pas super aimable, prix excessif pour l expérience et la ville.

Opinion filed on 12/07/2024
Eric P.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/07/2024
Eva D.
4 / 10
Stay in 07/2024

We are not at all satisfied because a strong smell of cigarettes in the room Very unpleasant for 253€!!!!! I'm mad

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Opinion filed on 12/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/07/2024
Florent R.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/07/2024
Anonyme .
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/07/2024
Cécile C.
10 / 10
Stay in 07/2024

Perfect stopover for salespeople!

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Opinion filed on 10/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/07/2024
Françoise U.
10 / 10
Stay in 07/2024

Very well received, we had an excellent stay. Cleanliness, quality of service, very good spa area with the pretty quiet relaxation area in the greenery.

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Opinion filed on 09/07/2024
Ivan Z.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/07/2024
Nadine C.
8 / 10
Stay in 07/2024

A pleasant place by the lake

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Opinion filed on 09/07/2024
Romain B.
6 / 10
Stay in 07/2024

Not the first time in this hotel either for work or for leisure but the restaurant on Saturday evening was really not great! To begin with, I waited 20 minutes sitting at the bar so that in the end I didn't drink anything. We subsequently learned that the bar had to be closed (Start of school holidays?) so we went directly to the restaurant to have our drinks before dinner. Servers not very smiling, some servers spoke as if they were alone, didn't know where the wines were found... For our part we will come back to this hotel but certainly not to the restaurant too bad.

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Opinion filed on 08/07/2024
Tom F.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Cécile R.
10 / 10
Stay in 07/2024

Welcoming staff, a well-maintained and clean hotel

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Opinion filed on 08/07/2024
DAVY D.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Marie P.
6 / 10
Stay in 07/2024

Very friendly welcome from the receptionists; correct and spacious rooms; the Spa is a little aging; very poor reception at the bar, at 8 p.m., it is impossible to drink the aperitif!! A waiter gave us no explanation and simply turned over a sign indicating the bar was closed.. For a Saturday evening... Surprising!

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Opinion filed on 08/07/2024
RICCARDO B.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Sandrine C.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Gilles B.
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/07/2024
Christian H.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/07/2024
Emmanuel G.
10 / 10
Stay in 07/2024

Everything was great, the staff, the breakfast, the restaurant, the bedding...but be careful of the little details that make the hotel seem old, especially at the spa...

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Opinion filed on 07/07/2024
Aurelien D.
2 / 10
Stay in 07/2024

Overall disappointment. Aging and poorly maintained hotel. Details of cleanliness and quality of materials could be quickly corrected. The staff is very cold and disinterested in customers. (Bar/spa/wellness) The downside is the cleanliness and quality of the Spa, showers and toilets Scandalous!

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Opinion filed on 07/07/2024
Emilie B.
6 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/07/2024
AMANDINE S.
6 / 10
Stay in 07/2024

Very dilapidated hotel which does not provide at all the services expected of a 4 star. The price is exorbitant given the quality of the rooms and services. Fortunately the SPA and the friendliness of the staff leave you less worried

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Opinion filed on 07/07/2024
ACHILLE B.
6 / 10
Stay in 06/2024

Poorly maintained overall Swimming pool with verdigris mold, slippery stairs Loose tapestry in the rooms No shower!!! Towels not among the number of tenants No terminal in the parking lot Poorly closed ceiling etc. Disappointing breakfast no information on the products no protection or refrigeration Services not clean Etc etc…. Far from a 4 star

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Opinion filed on 06/07/2024
Deborah B.
10 / 10
Stay in 07/2024

Hotel very well located 100 m from the port and the lake. Closed and secure parking Old and friendly staff

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Opinion filed on 06/07/2024
ANISSA P.
8 / 10
Stay in 07/2024

We were woken up at 7:45 a.m. by construction noise...

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Opinion filed on 06/07/2024
Jean luc P.
10 / 10
Stay in 07/2024

Great

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Opinion filed on 06/07/2024
Djamel B.
8 / 10
Stay in 07/2024

Quelle que travaux de maintenance serais à faire régulièrement pour ne pas laissé le bâtiments se dégradé.

Opinion filed on 05/07/2024
Anonyme .
8 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/07/2024
Volker B.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/07/2024
Evgeny A.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/07/2024
Guy P.
4 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/07/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/07/2024
Anonyme .
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/07/2024
NICOLAS G.
10 / 10
Stay in 07/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/07/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/07/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/07/2024
Martine C.
8 / 10
Stay in 06/2024

The spa area is very pleasant and reserved at the hotel after closing, it is great and quiet on Sunday evening Half board We were disappointed by the restaurant which only offered us leftovers from the brunch on Sunday evening with 3 salads not great a bit of poorly presented charcuterie and unidentifiable verrines Same for dessert no choice leftovers from brunch It was our wedding anniversary I had mentioned it I was hoping for a little attention We are, however, regular customers of this hotel I would have appreciated a shower rather than a bathtub in the room We will come back for the spa

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Opinion filed on 03/07/2024
Eric L.
10 / 10
Stay in 06/2024

A faultless one. Despite our late arrival (1:30 a.m.), efficient, availability upon our arrival. Peaceful hotel, well maintained, well located.

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Opinion filed on 01/07/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/07/2024
Andy/spa L.
6 / 10
Stay in 06/2024

It's expensive

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Opinion filed on 01/07/2024
Valentine D.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/07/2024
Sandrine D.
8 / 10
Stay in 06/2024

Everything was perfect: the massages were really good. On the other hand, pay attention to the cleanliness of certain places such as the bar where the tables are not washed or the sticky floors during breakfast.

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Opinion filed on 01/07/2024
Franck P.
8 / 10
Stay in 06/2024

For the rest I am disappointed with the cleanliness, sheep behind the door when arriving, dust on the furniture towards the trunk, long hair in the jacuzzi, too much water in the jacuzzi so it is not possible to put the bubbles otherwise it will overflow (a less flooding the room) But otherwise top equipment and very comfortable bedding At the price of the suite it's a shame that it's not impeccable

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Opinion filed on 30/06/2024
Perrine B.
10 / 10
Stay in 06/2024

Great relaxing time! The whole team (hotel, spa, treatment, catering) really pleasant and friendly!

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Opinion filed on 30/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/06/2024
Vahiluna R.
10 / 10
Stay in 06/2024

I had a great stay at the Adelphia Hotel, I recommend it 1000%

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Opinion filed on 30/06/2024
Céline R.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/06/2024
Jérémy B.
4 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/06/2024
Karima A.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2024
Sandra R.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2024
Angela O.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2024
Aurélie B.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2024
Shehab A.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2024
FLORENCE N.
8 / 10
Stay in 06/2024

We came in April and were disappointed by the restaurant, very average cuisine, random service. We noted the change during this stay and we enjoyed the new menu

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Opinion filed on 29/06/2024
Shehab A.
10 / 10
Stay in 06/2024

This is the hotel that presents the whole city (Aix les Bains)

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Opinion filed on 28/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/06/2024
Petra P.
6 / 10
Stay in 06/2024

Rooms are good. But for a 4 star hotel, there is no water in the room, only paper cups (not really environmentally friendly). Water in the hallway in paper cups is not very hospitable. The swimming pool is a public bath - no - There are no professionals in the restaurant. Wine by the glass is not served on a tray. Cutlery is also carelessly replaced without a tray. The food itself was not good either, overcooked vegetables, beef entrecote of poor quality. Our conclusion: we will not return to this hotel.

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Opinion filed on 28/06/2024
PASCALE V.
10 / 10
Stay in 06/2024

Excellent welcome, very professional - spacious and quiet room as described - very large choice for breakfast, efficient and affable staff - easy parking.

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Opinion filed on 27/06/2024
Lilian L.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Laura D.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Cyril V.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Monique W.
10 / 10
Stay in 06/2024

Oui super

Opinion filed on 27/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Gisele C.
10 / 10
Stay in 06/2024

Venons depuis longtemps tjs satisfaite

Opinion filed on 27/06/2024
Monique W.
8 / 10
Stay in 06/2024

Venons depuis longtemps avec plaisir

Opinion filed on 27/06/2024
HELENE M.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Florence D.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Martine M.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
CHAHID N.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2024
Claude B.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/06/2024
Roselyne M.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/06/2024
Elodie B.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/06/2024
Stephanie L.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
KENZA L.
3 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
Olivier S.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
ROGER. G.
10 / 10
Stay in 06/2024

We had a fabulous family room with an amazing view over the marina to the lake and mountain.

Opinion filed on 24/06/2024
Leslie B.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
Carole A.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/06/2024
Sandrine A.
8 / 10
Stay in 06/2024

Uncomfortable click clack for 2 teenagers. Shower jet unsuitable for washing hair (mist). Very strong smell in the toilets. Aging gym equipment. Very comfortable main bed. Very pleasant spa. Very good breakfast. Very nice home. Very good stay despite the few negative points.

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Opinion filed on 23/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/06/2024
Charles S.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/06/2024
Ghislaine G.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/06/2024
Cyrille R.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/06/2024
Georges G.
6 / 10
Stay in 06/2024

Our room was in an advanced state of age, the toilet and the mirror in the bathroom were not clean. Bedding too soft, mattress at the end of its life.

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Opinion filed on 22/06/2024
DANIELLE P.
10 / 10
Stay in 06/2024

Perfect

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Opinion filed on 22/06/2024
Andre C.
10 / 10
Stay in 06/2024

it's very good except that the rooms should be with a shower instead of the bathtub since the customers are often elderly people, otherwise everything is perfect

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Opinion filed on 22/06/2024
Herbert R.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/06/2024
Pascal V.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/06/2024
ROBERT C.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/06/2024
Colette C.
6 / 10
Stay in 06/2024

Very limited communication from reception. No information on the terrace, the bar, the restaurant or breakfast times, the possibility of having massages on the 1st floor. Very of I by the first contact which is essential

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Opinion filed on 19/06/2024
Hussein E.
10 / 10
Stay in 06/2024

Très bien !

Opinion filed on 19/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/06/2024
Patrick M.
10 / 10
Stay in 06/2024

Helpful staff, attentive to customers and smiling. The best

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Opinion filed on 18/06/2024
Christine S.
3 / 10
Stay in 06/2024

Not at all up to the standard of a 4 star....disappointed... a great lack of staff (nice but completely inexperienced with few present in the establishment...) lack of exterior maintenance... no presence spa pool on Sunday evening, no one at the bar...very poor value for money...

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Opinion filed on 18/06/2024
Henri🎨 D.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/06/2024
ISABELLE B.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/06/2024
SOPHIE D.
8 / 10
Stay in 06/2024

Very pleasant hotel/Spa but restaurant not up to par. It is better to eat outside the hotel.

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Opinion filed on 17/06/2024
Christine S.
4 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2024
CLAIRE K.
8 / 10
Stay in 06/2024

It’s a shame that the breakfast trays aren’t cleared out gradually.

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Opinion filed on 17/06/2024
Jeremy M.
5 / 10
Stay in 06/2024

Hello, We paid 250e per night for a room. No water bottles (for ecology) however you can take water from the fountain in the corridor in a cup wrapped in plastic! Ugh. Then, access to the spa where we are forced to buy flip flops to enter 7th, both pairs. Slide absolutely useless in the spa since we have to remove them 5 meters further. For the price of the night, I would have hoped that this would come with the bathrobes. When we arrived on Saturday, we were told that we could enjoy the spa all day on Sunday. So we arrive at the spa around 3 p.m. and surprise, we have to leave the premises at 4 p.m. max otherwise we pay extra because Sunday is privileged for visitors who have not taken a night! Is this a joke? In the end, the view is nice over the lake. But disappointed with the services for a 4 star. We won't come back

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Opinion filed on 17/06/2024
Danielle J.
5 / 10
Stay in 06/2024

In the rooms there is no shower because the bathtub is not great

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Opinion filed on 17/06/2024
Christian B.
10 / 10
Stay in 06/2024

Staff available and friendly Very good accommodation

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Opinion filed on 17/06/2024
PIERRE E.
8 / 10
Stay in 06/2024

4 stars deserved, however rooms are a little dated and bathroom shower area cramped

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Opinion filed on 17/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2024
Fabienne S.
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2024
Jeremie G.
10 / 10
Stay in 06/2024

Everything was perfect

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Opinion filed on 17/06/2024
Anne S.
0 / 10
Stay in 06/2024

We had requested a twin room and when we arrived, we found that our wish had not been respected! Having no more rooms, we were offered two separate rooms, paying €125 for each. The mistake didn't come from us. So, I told them that it was up to them to make an effort! I was told that we don't give gifts like that! In the end they found a solution by exchanging rooms. We were in room 313 and to our great surprise, we found, in the bathroom, a completely scaled bathtub, dirty! Unworthy of a four star!! We will not talk about the catering which does not correspond to a 4 star either.

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Opinion filed on 17/06/2024
Danièle P.
8 / 10
Stay in 06/2024

Cons No magnifying mirror in the bathroom No socket to recharge the phone battery

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Opinion filed on 17/06/2024
Jérôme B.
10 / 10
Stay in 06/2024

2nd visit to this hotel and probably not the last.

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Opinion filed on 15/06/2024
Pascal G.
10 / 10
Stay in 06/2024

A little noisy in the lake side room on the 2nd floor... Too bad

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Opinion filed on 14/06/2024
Flavio S.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/06/2024
Jean-Luc M.
10 / 10
Stay in 06/2024

Being a salesperson, I find it a shame that you increase your prices in July for a stopover evening (€50.00 more).

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Opinion filed on 14/06/2024
Orhan K.
10 / 10
Stay in 06/2024

Clean and quiet. The spa is very good

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Opinion filed on 14/06/2024
Corinne D.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/06/2024
Rose C.
10 / 10
Stay in 06/2024

Friendly welcome, good quality breakfast and catering, clean and spacious room. Well located hotel. Beautiful discovery less than 2 hours from Lyon.

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Opinion filed on 14/06/2024
Christine J.
10 / 10
Stay in 06/2024

Hotel restaurant staff at the top I highly recommend I have already made many stays I always come back with great pleasure

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Opinion filed on 14/06/2024
Herbert R.
8 / 10
Stay in 06/2024

Die Zimmer sind etwas in die Jahre gekommen, sauber, etwas düster, mit schlechter Beleuchtung, besonders im Badezimmer, auch sehr schlechte Entlüftung

Opinion filed on 13/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/06/2024
Severine M.
3 / 10
Stay in 06/2024

Having taken a superior room with supplement on the lake room 407. taking a pillow from the closet I came across some women's underwear which I think had nothing to do there.

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Opinion filed on 13/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/06/2024
Sylvie C.
8 / 10
Stay in 06/2024

Great hotel and balneotherapy! But the restaurant was very disappointing with its wait. Arriving at 7:30 p.m. we were told that there was no place before 8:30 p.m. and the entry was served to us at 9:15 p.m....really too long to wait...but very friendly staff.

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Opinion filed on 13/06/2024
Michel Q.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/06/2024
Michel S.
6 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/06/2024
Steve H.
3 / 10
Stay in 06/2024

We had travelled all day to get here, with an early start planned for the following morning. We could not gain access to the restaurant for 7.30 and had to wait until 8.30 which did not suit us. We thought we'd have a drink in the bar to unwind after our long journey. However, it was closed. The written undertaking of the hotel is "You can ask the reception desk to have a drink when the bar is closed". We did, but the receptionist was not prepared to offer this service. Frankly, she was rude and unprofessional. We returned to our room. At 830 we got into the restaurant although received no service at all for 20 minutes. The family on the next table who had arrived at the same time walked out. When ordering, the two items my wife chose from the menu (a starter and a main) were unavailable. The starters arrived after 45 minutes - they were good. The mains, however, were at best mediocre.

Opinion filed on 10/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/06/2024
Veronique P.
10 / 10
Stay in 06/2024

The staff is smiling, friendly and very polite

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Opinion filed on 10/06/2024
Corinne C.
10 / 10
Stay in 06/2024

Perfect dream establishment for a weekend with friends (3)! The opportunity to celebrate our 30 years of friendship. Welcoming, smiling and professional staff. Unlimited access to the spa, a real pleasure. THANKS!!!

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Opinion filed on 10/06/2024
MIREILLE B.
10 / 10
Stay in 06/2024

We come regularly during the Renault gathering and this year pleasantly surprised no noise in the corridors. It was perfect

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Opinion filed on 10/06/2024
ISABELLE C.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/06/2024
MARC M.
10 / 10
Stay in 06/2024

Excellent stay! The aquatic area is very large and very well maintained with access to the park. I really recommend this hotel, ideally located. A big congratulations also for the quality of the breakfast.

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Opinion filed on 09/06/2024
Roger C.
8 / 10
Stay in 06/2024

Hello since we arrived the reception was lousy not friendly throughout our stay no smile no hello indifferent little shit at the reception and at the spa they chat in them the pompom is that I am going to pay two before the end of our stay in the evening a bill of more than 800 euros not a look not a thank you not a dialogue if the stay went well etc so I called the managers the director and his assistant or I did not accept this unacceptable behavior I ask for an interview in a discreet place so as not to cause a scandal and to speak freely in calm the director and his assistant are very very embarrassed and we have recognized this weakness of reception for 15 days and that other customers are full the director we need apart from the fact that it is not easy to recruit competent people at reception to apologize for this incident we were offered a free night at the hotel for a future stay valid for one year this touched us for the rest very clean room service staff yours smiling and competent spa very very good we can return when we want breakfast very good welcome breakfast very good

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Opinion filed on 09/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/06/2024
Anonyme .
8 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/06/2024
Muriel R.
10 / 10
Stay in 06/2024

Unfortunately I didn't stay. Only one night but everything was perfect. Excellent breakfast. Kindness of the staff.

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Opinion filed on 08/06/2024
CHRISTIAN G.
8 / 10
Stay in 06/2024

I'm not used to 4*. In the room the chairs are shabby. The shower pull came off on the first use. In the evening I heard the band on the floor above and at night a pump or other motor: the sound insulation is not the best. The first evening, this group was in the bar and after their departure the bar was closed: no aperitif for our group! The explanation is: lack of staff. I expected better for this standard.

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Opinion filed on 08/06/2024
Lionel P.
8 / 10
Stay in 06/2024

Unfriendly welcome at level 1 (treatments and massages)

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Opinion filed on 08/06/2024
Stephane J.
8 / 10
Stay in 06/2024

Nothing to complain about the service of the hotel. Perhaps the decor of the rooms deserves better taste/homogeneity for a 4 star... On the other hand, on the restaurant side it is a culinary and organizational disaster

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Opinion filed on 08/06/2024
Frederique D.
10 / 10
Stay in 06/2024

Everything was perfect for a getaway (but it's all appreciable for a longer stay) and we will return with pleasure. Reception and staff auctop. Very pleasant environment and quality services.

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Opinion filed on 08/06/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/06/2024
Robert T.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/06/2024
Theodore M.
8 / 10
Stay in 05/2024

Nice side: the swimming pool, car charging station, location, parking Bad side: the à la carte evening meal - overwhelmed team, risoto dish bordering on inedible (tired chef?)

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Opinion filed on 08/06/2024
Cesaltina L.
10 / 10
Stay in 06/2024

The whole team was very professional. A special thank you to the catering team and the housekeeper (5th floor) who were TOP.

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Opinion filed on 07/06/2024
Cyril R.
8 / 10
Stay in 06/2024

Very good hotel for spa and wellness services. Top-notch spa equipment, gyms and massage center. Pleasant setting and quality catering. Very pleasant staff, both for the hotel and for the spa. A little disappointed by the bathroom which lacks equipment for putting toiletries and drying spa items.

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Opinion filed on 07/06/2024
Francois G.
8 / 10
Stay in 06/2024

Chambre très confortable avec une belle vue sur la marina, excellent petit déjeuner. Dommage que l’accueil ne soit pas au niveau.

Opinion filed on 07/06/2024
Melissa B.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/06/2024
Florence T.
10 / 10
Stay in 06/2024

very comfortable bedding spacious room hotel very well located great restaurant and magical breakfast

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Opinion filed on 07/06/2024
PASCALE F.
3 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/06/2024
Alain G.
10 / 10
Stay in 05/2024

We didn't like the rug placed under the bed (313). At the restaurant we had a very expensive aperitif (port) for a mini quantity (4 euros), not even a peanut or an olive!!! bathtub difficult to access. Very professional and friendly housekeeping staff.

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Opinion filed on 06/06/2024
Anonyme .
3 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/06/2024
Michel B.
10 / 10
Stay in 05/2024

Quality hotel Good services Thanks to Betty Sebastien and all the restaurant team Top hospitality, well cooked Top buffet

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Opinion filed on 05/06/2024
Jean pierre G.
10 / 10
Stay in 06/2024

Le petit déjeuner, excellent !

Opinion filed on 05/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/06/2024
Patrick G.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/06/2024
Daniele C.
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/06/2024
Jerome C.
10 / 10
Stay in 05/2024

A great stay! The only downside is the person at reception the day we arrived, I gave my wife a large gift, and the person didn't smile, and wasn't very welcoming.

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Opinion filed on 04/06/2024
José M.
10 / 10
Stay in 05/2024

Super Service, always freundlich, all the Wünsche wurde erfüllt. Wir kommen wieder somit absolut sehr zu empfehelen.

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Opinion filed on 04/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/06/2024
Anonyme .
3 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Noel D.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Günter S.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Anonyme .
10 / 10
Stay in 06/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Isabella S.
10 / 10
Stay in 05/2024

Excellent welcome, very clean rooms. Breakfast definitely overpriced. For the rest everything is excellent

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Opinion filed on 03/06/2024
Corinne W.
10 / 10
Stay in 06/2024

The reception is not at all professional, no explanation, we are given the key, that's all. It would have been nice to have information on the spa, we would have gone to get the bathrobes directly…. No info on the rest either. We. Lus gave a dirty bathrobe. No explanation or kindness at the spa reception. The bathrobes and towels seem faded, the color is improbable. Cardboard cups are cheap too.

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Opinion filed on 03/06/2024
PATRICK P.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/06/2024
Lucile B.
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/06/2024
Didier D.
5 / 10
Stay in 06/2024

The service of the rooms does not deserve 4 stars Old hotel from the 70s camouflage Fridge unplugged Room door which closes poorly Otherwise great welcome And the spa is good

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Opinion filed on 02/06/2024
Melanie L.
10 / 10
Stay in 05/2024

Hello, The bed is large but the bedding makes a hollow in the center and back pain the next morning. We slept poorly but everything else was fine. The SPA, the restaurant and the room are very pleasant. Sincerely.

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Opinion filed on 02/06/2024
Christine C.
8 / 10
Stay in 05/2024

Good evening, The only downside is that in the cliclap there is a single duvet for a double bed. We were cold.

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Opinion filed on 02/06/2024
Delphine B.
3 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/06/2024
Henry N.
5 / 10
Stay in 05/2024

I think the hotel is getting old

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Opinion filed on 01/06/2024
Joel J.
10 / 10
Stay in 05/2024

Everything is top, especially the staff all the staff..except the catering it's a shame, bland meat despite the sauces, whether it's beef or chicken the meat itself is flavorless. Otherwise everything is great, maybe some extra vegetarian things for lunch?

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Opinion filed on 01/06/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/06/2024
Chrystel C.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/06/2024
Thierry S.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/05/2024
Mélanie D.
5 / 10
Stay in 05/2024

Requires a general refresh. Peeling paint, broken earthenware, taps covered in limescale…

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Opinion filed on 31/05/2024
Rosa D.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Gerard R.
0 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Giorgio P.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Brigitte T.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Daniel S.
8 / 10
Stay in 05/2024

Pleasant setting, quiet hotel, too bad the sparkling water fountain on the 2nd floor did not work, the very spacious and bright room deserves a facelift (fridge, bathtub and its mixer tap mainly) very good for the possibility of electric vehicle charging, PAR AGAINST it is essential to secure access to the jacuzzi at the entrance and especially at the exit, I personally tested the fall on the scrap metal step, this will not be my best memory of the stay. Also review the possibility of being able to contact you by telephone, you are unreachable despite several attempts and as many listenings to the waiting message

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Opinion filed on 30/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/05/2024
Michel G.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
Romaric M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
ANNIE ET BRUNO A.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
Gérard J.
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
Alexandra G.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2024
Sandrine G.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/05/2024
Daniela Z.
10 / 10
Stay in 05/2024

Je l’ai fait à part

Opinion filed on 28/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/05/2024
Zsolt E.
10 / 10
Stay in 05/2024

I had a good stay in the hotel, the employers are very friendly, the room was clean and the view of the lake is magnificent. Thank you very much I will come back.

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Opinion filed on 28/05/2024
Gérard V.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Eliane L.
8 / 10
Stay in 05/2024

Bathroom: lack of space to store toiletry bags

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Opinion filed on 27/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Bernhard F.
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Emmanuelle C.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Pascal B.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Kevin B.
10 / 10
Stay in 05/2024

Great, very comfortable stay. The only downside is that the insulation is not really effective for noise. We hear a lot of noise in the morning, and I also regret having come across this room with air conditioning which made a catastrophic noise all night long. But I imagine this is an isolated case. Otherwise no regrets, everything was perfect

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Opinion filed on 27/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
NICOLE T.
10 / 10
Stay in 05/2024

I will recommend we had an excellent stay. And the meals are plentiful and very, very good.

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Opinion filed on 27/05/2024
Corinne B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Sandrine L.
5 / 10
Stay in 05/2024

The pool and spa reception staff are not at all pleasant. On the other hand, the person we cared for was very kind.

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Opinion filed on 27/05/2024
Karima E.
10 / 10
Stay in 05/2024

Very satisfied with my stay!

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Opinion filed on 27/05/2024
Eva G.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/05/2024
Nathalie F.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/05/2024
Stephane Et Virginie M.
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/05/2024
Malcolm W.
4 / 10
Stay in 05/2024

Unfortunately we were very disturbed by two separate sets of guests in the neighbouring room. The first had inconsiderate, loud sex & the second argued loudly at length. The soundproofing in the hotel is really not good & it definitely spoilt our stay. We feared consequences from our neighbours if we complained to the hotel. Perhaps, management should walk the corridors & check noise levels?
We were also worried by the rooms above whose occupants found it acceptable to throw cigarette butts onto the artificial grass, rather than use the designated ashtrays on the balcony. We pointed out to reception that such behaviour is a fire risk.
Our room was comfortable & clean. We very much appreciated the help given to us by Cristina, the young lady who cleaned our room. She was the friendliest member of your staff.
Breakfast was copious & the coffee / fresh orange juice excellent. However, the teas were of a very mediocre quality.

Opinion filed on 26/05/2024
NATHALIE M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/05/2024
Khalissa B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/05/2024
Wolfgang S.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/05/2024
Nathalie M.
10 / 10
Stay in 05/2024

Negative point: our room was very dark (at the 2nd end of the building) but nothing to complain about otherwise.

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Opinion filed on 22/05/2024
Olivier B.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
FREDERIC A.
10 / 10
Stay in 05/2024

Great experience!!!

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Opinion filed on 21/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
Evelyne C.
10 / 10
Stay in 05/2024

I have already left a very favorable opinion for years that we come once a year everything is perfect

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Opinion filed on 21/05/2024
Beatrice L.
10 / 10
Stay in 05/2024

Alright

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Opinion filed on 21/05/2024
Nathalie A.
5 / 10
Stay in 05/2024

Professional staff but really not very smiling (apart from the receptionist on Sunday 05/19/12 p.m.). The number of accesses per time slot to the jet pools should be limited in order to be able to benefit from them. We had booked an option with 2 treatments. The list of possible choices was not presented to us (automatic choice by the institute)

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Opinion filed on 21/05/2024
Y.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
Anonyme .
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2024
Nefeli T.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/05/2024
Dominik B.
4 / 10
Stay in 05/2024

Fahrradmiete: alle Fahrräder sind in einem desolaten Zustand, niemand fühlt sich verantwortlich (Rezeption), erbärmlich für ein 4-Sterne Hotel
Service allgemein: Keine Unterstützung, wir als Gäste mussten alles selber machen (Rückgabe Bademäntel, SPA Uhren etc. ist eines 4-Sterne Hotel Service nicht würdig
Freundlichkeit der Rezeption: sehr unfreundliche und nicht hilfsbereite Rezeptionistinnen. Man gewinnt den Eindruck, dass sich dir Rezeption vor Kundenanfragen und Arbeit scheut.
Bad: Dusche hat nicht funktioniert (Zimmer 416)
Frühstück: Preis / Leistungsverhältnis ungenügend: Kaffee Maschinen haben nicht funktioniert, Chef de Service hat sich nicht verantwortlich dafür gefühlt sich dieser Probleme anzunehmen, sehr schwach!

Opinion filed on 20/05/2024
Anabelle S.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/05/2024
Bruno R.
3 / 10
Stay in 05/2024

The SPA looks more like a municipal swimming pool, a lot of noise and overcrowded pools, up to 12 people in the jacuzzi...for 4 real places...Avoid

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Opinion filed on 20/05/2024
Pierre-Lain B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/05/2024
Gerhard K.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/05/2024
Benoit S.
0 / 10
Stay in 05/2024

Présence probable de punaises de lit chambre 320! Restaurant très mal géré, buffet du petit dej OK mais à fuir pour le déjeuner et dîner.

Opinion filed on 20/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/05/2024
Aurore B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/05/2024
Laurie P.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/05/2024
Pablo M.
8 / 10
Stay in 05/2024

We spent 3 nights in a room with a good view of the lake. Very welcoming staff. We took advantage of the massages and really well done to the staff. Also took advantage of the swimming pool and spa. A little less good for the restaurant but still OK. Second time we've come and we'll come back.

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Opinion filed on 18/05/2024
Delphine L.
10 / 10
Stay in 05/2024

Pb on a mattress… called bowl. Mattress which was immediately replaced following declaration to reception. Thanks to the whole team !!

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Opinion filed on 18/05/2024
Michel B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/05/2024
CHRISTINE F.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/05/2024
Meyriat M.
10 / 10
Stay in 05/2024

Very pleasant place to have a good time. Small downside, the price of breakfast and massages remains expensive.

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Opinion filed on 17/05/2024
Genevieve M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/05/2024
Marielle M.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/05/2024
Sylvie I.
5 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/05/2024
Marielle M.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/05/2024
Claude L.
10 / 10
Stay in 04/2024

You know we've been coming for 7 years 😀except there were 2 years of big problems in the kitchen but we were warned by phone that the problems were resolved 🤪

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Opinion filed on 14/05/2024
Jean Rene C.
10 / 10
Stay in 05/2024

Je recommande vivement cet établissement.

Opinion filed on 14/05/2024
Odette V.
10 / 10
Stay in 05/2024

The rooms are spacious, with balcony, good bedding. Access to the spa is possible before checking in and until 11 p.m. I recommend the excellent restaurant for unbeatable value for money. Location in front of the lake, private parking. Everything is perfect

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Opinion filed on 14/05/2024
Christophe P.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/05/2024
Catherine B.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Alain C.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Carole D.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
LIONEL T.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Erika S.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Thomas S.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Stéphane C.
10 / 10
Stay in 05/2024

A very nice place

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Opinion filed on 13/05/2024
Muriel Z.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Beatrice L.
10 / 10
Stay in 05/2024

Everything is perfect

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Opinion filed on 13/05/2024
STEPHANE M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Andree G.
8 / 10
Stay in 05/2024

Small wait on arrival compared to the announced schedule (so-called room vacated late by the previous occupants sorry but we have nothing to do with it) Not serious in itself but it would be commercial and welcome to offer refreshments during the 'waiting is the least of things The couple just before us were entitled to it simply by what they asked for. We shouldn't have to ask, it should be naturally offered by the hostesses Otherwise, have a good stay

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Opinion filed on 13/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/05/2024
Cyril F.
3 / 10
Stay in 05/2024

Welcome on a cold day. Dilapidated bathroom with moldy seal. Given the very high price I expected superior services

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Opinion filed on 13/05/2024
Laura L.
5 / 10
Stay in 05/2024

Very pleasant staff! Room very good despite a lack of heating to be able to be comfortable with our baby. Small heaters were given to us but it was very noisy.

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Opinion filed on 10/05/2024
Jean-Jacques R.
6 / 10
Stay in 05/2024

Welcome from May 8 in the morning by a person with a blanket on her shoulders who did not refuse to get up to explain to us where to put on her bathrobes or say hello

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Opinion filed on 10/05/2024
RICHARD F.
10 / 10
Stay in 05/2024

The Hotel offered us a coffee while waiting for the room. Great salesman. Well done.

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Opinion filed on 10/05/2024
Christelle C.
8 / 10
Stay in 05/2024

Very pleasant and attentive staff. The room staff is really very nice. Clean room, very varied breakfast, well located hotel.

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Opinion filed on 10/05/2024
Simona D.
8 / 10
Stay in 05/2024

Hotel / spa / restaurant very good On the other hand, access to the bar needs to be reviewed both in terms of reception and respect for schedules, too bad

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Opinion filed on 09/05/2024
Sophie M.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/05/2024
Farid D.
8 / 10
Stay in 05/2024

We need more equipment for the gym because the hotel is renowned for getting back into shape, thank you

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Opinion filed on 09/05/2024
Dorothée D.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/05/2024
PHILIPPE M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/05/2024
Sandy L.
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/05/2024
Jean-philippe C.
10 / 10
Stay in 05/2024

Hotel - restaurant - Spa: 3 in 1 great Restaurant with prices equivalent to those in the surrounding area, quality. Quiet spa, pleasant treatments. Always well received at Logis.

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Opinion filed on 07/05/2024
Flora C.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/05/2024
Patricia P.
10 / 10
Stay in 05/2024

Delighted with your services

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Opinion filed on 07/05/2024
Bénédicte O.
10 / 10
Stay in 05/2024

Spacious and clean room. Top view of the lake.

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Opinion filed on 07/05/2024
Daniel L.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/05/2024
Simon H.
10 / 10
Stay in 05/2024

Very friendly staff. Clean hotel.

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Opinion filed on 07/05/2024
Nathalie M.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/05/2024
Emmanuel S.
8 / 10
Stay in 05/2024

Good stay of 2 nights. We just deplore the poor quality of the pillows.

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Opinion filed on 06/05/2024
NAJATE M.
5 / 10
Stay in 05/2024

Pleasant staff, decent restaurant, quiet hotel near the lake to enjoy beautiful walks, secure free parking. Small downside for the water temperature in the pools not hot enough, bathroom in the room to be redone because the joints are a little moldy. Overall pleasant stay.

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Opinion filed on 06/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Fabien D.
3 / 10
Stay in 05/2024

The restaurant service does not live up to the standard of the hotel

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Opinion filed on 06/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Souad B.
3 / 10
Stay in 05/2024

I usually come and this time the room that was rented to us was disappointing: a strong smell of humidity and cold tobacco was very present to the point that we continuously ventilated the room. the balcony was not very inviting: there was a large quantity of pollen scattered on the ground which did not allow normal use of the terrace. The condition of the bathroom was not at the expected level either: aged mirror, missing joints, false ceiling slightly raised, in short, it was really not as usual... on the other hand the welcome was friendly and professional. The room was a little more expensive than usual I expected better

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Opinion filed on 06/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Emilie M.
10 / 10
Stay in 05/2024

A very pleasant stay but a lot of people at the spa (few rotations in the jacuzzis, etc.).

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Opinion filed on 06/05/2024
Anonyme .
3 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Hervé S.
8 / 10
Stay in 05/2024

Hotel well located and equipped with a substantial SPA but saturated with people during the weekend. Very large and comfortable room with a huge bed; this is not the case for the bathroom which is very small with a bathtub not necessarily easy to access; Special mention to the "water saving" shower head which equips the bathtub, which the reception even offers to buy for 99€ (seriously ????) and which was leaking in our bathroom; so we mainly had air coming out on the shower side but the water was coming out on the other side... No towel dryer, so it's almost impossible to dry the large SPA bathrobes and towels and we must put back damp bathrobes if we return to the SPA. Very generous breakfast buffet but still €19!

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Opinion filed on 06/05/2024
Clara N.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Benedicte B.
8 / 10
Stay in 05/2024

Very nice hotel, delicious cuisine, reasonable prices. Very good indeed. Lots of people in the spa and treatments a little hasty, but that's really if you want to look for the little beast, because for the price the quality is really there.

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Opinion filed on 06/05/2024
LAETITIA V.
8 / 10
Stay in 04/2024

I tried to contact the hotel by phone at different times of the day for information before booking and was unable to get through to anyone. So we could have enjoyed the wellness area a little more if someone had responded to me during this one. It's very disappointing that a hotel like theirs only communicates by email, and no longer with a person who answers the phone. The wellness area is a bit small for a hotel like this.

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Opinion filed on 06/05/2024
Didier D.
10 / 10
Stay in 05/2024

Evening stopover stay. After a good day of work, relax in the hotel's aquatic center.

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Opinion filed on 06/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2024
Isabelle S.
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/05/2024
Paulette B.
10 / 10
Stay in 05/2024

Awesome

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Opinion filed on 05/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/05/2024
Anonyme .
10 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/05/2024
T.
10 / 10
Stay in 05/2024

Very pleasant stay

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Opinion filed on 04/05/2024
Jean-Marc A.
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/05/2024
Jérome B.
10 / 10
Stay in 05/2024

Very good stay in a pleasant setting with very good quality welcome and services. We will gladly come back.

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Opinion filed on 04/05/2024
BERTRAND L.
8 / 10
Stay in 05/2024

Good morning. A very pleasant establishment where I always enjoy staying for many years. Would not change a thing! See you soon. Mrs and Mr LEPRAND Bertrand.

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Opinion filed on 04/05/2024
Anonyme .
8 / 10
Stay in 05/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/05/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/05/2024
Christophe B.
10 / 10
Stay in 04/2024

Great establishment, I highly recommend, very pleasant, clean, a hotel to take as an example in many areas, thank you for the great stay,

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Opinion filed on 03/05/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/05/2024
Karine B.
8 / 10
Stay in 04/2024

Disappointed with the spa too many children we have the impression of being in a municipal swimming pool They jump into the pool shouting etc... are in the spa even though it is forbidden for children mark yet The 2 lifeguards say nothing

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Opinion filed on 02/05/2024
DANIEL B.
8 / 10
Stay in 04/2024

Hello The staff was very welcoming, the only negative point is the restaurant in the evening. For a 4 star to have stale bread, it's shameful, I pointed it out. The menu needs to be reviewed, very little choice, missing a choice of salad, pizza baked on site would be desirable, wine in a small pitcher would be ideal. I would not recommend the restaurant to future customers. On the other hand, the breakfast was really of superior quality, a large choice, undoubtedly one of the best breakfasts I have had. The room was spotless, very pleasant. I would come back

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Opinion filed on 02/05/2024
Julien B.
10 / 10
Stay in 04/2024

Very warm welcome, clean establishment and room, dedicated staff who listen to you. The allocated room met our expectations The spa: simply perfect The breakfast: copious and quality. Ideally located facing the port, the general setting is conducive to rest. I will come back with pleasure, and very quickly if I can. Continue to allow us to take turns and rest like this

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Opinion filed on 02/05/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/05/2024
PATRICK C.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/05/2024
Amandine P.
10 / 10
Stay in 04/2024

I recommend 100%, we had a very good stay!!

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Opinion filed on 02/05/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/05/2024
Pascal V.
10 / 10
Stay in 04/2024

Equipment adapted to our expectations Pleasant spaces and environment Welcoming staff

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Opinion filed on 02/05/2024
Damien V.
10 / 10
Stay in 04/2024

Excellent stay, very warm welcome and very good restaurant too.

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Opinion filed on 01/05/2024
Izaline E.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/04/2024
Sophie V.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/04/2024
FLORENCE N.
6 / 10
Stay in 04/2024

I have come to the establishment several times. Disappointed in the evening restaurant, the choice and quality of the dishes was not up to par, compared to my previous stays (the duck leg confit was not, the Sarladaise potatoes were in fact fried potatoes). with oil at the bottom of the dish..). the waiter cleaned several tables in front of us with the same sponge and without any product! not worthy of the establishment's stars! in the morning at breakfast there were ants walking around the orange juice. No respect in the hot tub for the families present: despite the message "no children allowed", I had to police myself for children to come out, neither the parents nor the lifeguards had taken the trouble to to take care of

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Opinion filed on 30/04/2024
JEAN NOEL G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Frédéric R.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Elodie B.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Fabrice G.
8 / 10
Stay in 04/2024

Good bedding, good breakfast (even if a little expensive), the hotel could perhaps do with a little renovation (rooms, facade). A small downside about the swimming pool area: in the afternoon there were aqua-gym classes, the instructor spoke VERY loudly, with the music VERY loud, it's strange to monopolize all this space for 3 people, because it was difficult to relax in this atmosphere...

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Opinion filed on 29/04/2024
Laurence F.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
MURIELLE M.
3 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Joelle F.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Stéphane T.
5 / 10
Stay in 04/2024

Poor quality catering, 30 minutes of waiting without being asked anything, then we had to ask if we could order, we ordered the aperitif and we were asked if we were going to drink wine afterwards! weird but we chose the wine! he arrives at the same time as the aperitif and he puts the bottle on the table for us... Lousy service! And between the tasteless fish soup and the uncooked pike quenelle it's really not great!

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Opinion filed on 29/04/2024
Marianne M.
8 / 10
Stay in 04/2024

Chambre très bien , une douche serait plus pratique qu'une baignoire, pommeau de douche pas super.
petit déjeuner au top , beaucoup de choix, repas du soir excellent, piscine géniale, il y a tout ce qu'il faut pour se détendre.
Mettre le menu du soir au petit déjeuner afin de gérer les réservations.

Opinion filed on 29/04/2024
David M.
10 / 10
Stay in 04/2024

Thank you for a good stay in your establishment. Comfort, a simple and efficient welcome. The wellness center is very good. If you could reduce the lights outside the sauna and steam room the atmosphere would be even more relaxing.

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Opinion filed on 29/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2024
ANTHONY D.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2024
Onur G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2024
YVAN R.
10 / 10
Stay in 04/2024

I think we'll have to think about freshening up the rooms.

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Opinion filed on 28/04/2024
Cecile D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2024
Cédric S.
8 / 10
Stay in 04/2024

Endless waiting time at the restaurant. With young children who get impatient, difficult. Quality of the meal less good than during our previous stays… we were disappointed.

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Opinion filed on 28/04/2024
Vito L.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2024
Charlène G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/04/2024
Michele Et Victorio P.
8 / 10
Stay in 04/2024

We appreciate the location of the hotel and the comfort of the functional room but having had bad experiences at the restaurant we did not return. The baths and swimming pool are pleasant but not sufficiently supervised (e.g. compulsory shower)

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Opinion filed on 27/04/2024
Eve G.
5 / 10
Stay in 04/2024

We came several times and were delighted this time the room was disappointing. We had 2 tiny pillows, the bathroom joints were neglected.

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Opinion filed on 27/04/2024
STEPHANIE G.
0 / 10
Stay in 04/2024

unsanitary hotel room spa dirty meal more than average

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Opinion filed on 27/04/2024
THOMAS/ Apres Spa R.
5 / 10
Stay in 04/2024

The welcome, the hotel and the spa were top notch, however the evening catering was not great, too much waiting and the quality of the products was not there. We didn't have this memory 3 years ago.

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Opinion filed on 27/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/04/2024
Clemence A.
10 / 10
Stay in 04/2024

Perfect

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Opinion filed on 27/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/04/2024
Clemence A.
10 / 10
Stay in 04/2024

Perfect for an evening stopover and thanks to the young girl at the reception yesterday for the lake side room! Superb view and spacious room Access to the spa and gym until 11 p.m. very appreciated (the elliptical bike needs to be replaced 😉)

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Opinion filed on 26/04/2024
François B.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/04/2024
Jean-Luc M.
10 / 10
Stay in 04/2024

I am a traveling salesperson and I have to manage my expenses with a budget allocated for an evening stopover of €113.00. the increase at the start of the year means that I have to supplement from my own pocket. Is it possible to obtain a rate on my terms?

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Opinion filed on 26/04/2024
Pascal B.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/04/2024
Magali F.
8 / 10
Stay in 04/2024

Adorable cleaning lady The young girl at reception does not speak English Provide dog bowls Restaurant not as good as a few years ago

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Opinion filed on 26/04/2024
Catherine B.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/04/2024
A.
6 / 10
Stay in 04/2024

I told reception that my TV remote control didn't work, probably the batteries...They were supposed to send someone to me, but no one came....So no TV

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Opinion filed on 26/04/2024
YOUSRA A.
10 / 10
Stay in 04/2024

This is my 3rd stay and I am always happy very good value for money Ideal for the family...child free up to 11 years old dream breakfast...friendly services....from start to finish I give them one star 🌟 in addition..I forgot the wonderful warm swimming pool for children and those who are cold..the view...thank you see you very soon (to test the rooms with jacuzzi 😉

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Opinion filed on 26/04/2024
Alain A.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/04/2024
Marie Agnès M.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/04/2024
Christina S.
5 / 10
Stay in 04/2024

Après 50 minutes d attente au restaurant toujours personne pour prendre une commande, pas même les boissons! Heureusement il y a de bons restaurants juste à côté!
Impossible d arrêter le chauffage dans la chambre.. pas très éco friendly de devoir ouvrir en grand les fenêtres1x/heure en hiver pour maintenir une température normale!

Opinion filed on 26/04/2024
Anonyme .
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/04/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/04/2024
Crystal H.
5 / 10
Stay in 04/2024

We had to ask three times to get a bath robe and were given the wrong information twice. They won’t change your towels during the day after a swim. There’s nowhere to dry towels or swimming costumes in the room - not even a drying rack never mind any heating in the bathroom. The minibar fridge was warm. The room phone didn’t work.
However it’s in a great location and the pool is very nice and the opening hours are long and relaxed. The hotel staff were friendly and helpful, as were the staff in the actual pool. It’s just the spa receptionists who seemed to be wilfully unhelpful and the situation with getting dry after the pool that is difficult.

Opinion filed on 25/04/2024
Aurélie A.
5 / 10
Stay in 04/2024

Complaints in the room very damaged, mismatched and damaged furniture. Decoration of all colors too bad for a 4 star

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Opinion filed on 25/04/2024
JEROME L.
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/04/2024
Jean Philippe A.
10 / 10
Stay in 04/2024

Hello very happy with my stay very good catering the spa very very good very good relaxation and very good massage from Marie very professional thank you for all

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Opinion filed on 25/04/2024
Maryline 1.
10 / 10
Stay in 04/2024

Very nice hotel, warm welcome. The rooms are just missing one or two coat racks for bathrobes.

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Opinion filed on 24/04/2024
Olivier B.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/04/2024
Anonyme .
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/04/2024
Hervé A.
10 / 10
Stay in 04/2024

Too many people in the pools at times... "Reserved" deckchair leaving my bathrobe on while no one is occupying me...

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Opinion filed on 23/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Martin B.
8 / 10
Stay in 04/2024

Evening service at the hotel restaurant was a little long. We had to send back a dish which contained cream even though my companion had indicated that she was allergic to lactose at the start of the meal.

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Opinion filed on 22/04/2024
CELINE C.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Céline B.
5 / 10
Stay in 04/2024

hotel to renovate - aging correct spa expeditious well-being care

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Opinion filed on 22/04/2024
Romane G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Romuald M.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Vanessa D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Maud J.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Mallaury G.
10 / 10
Stay in 04/2024

My partner and I came to relax and unwind, and we were more than satisfied. We were in a bubble of well-being throughout our stay and we left wanting to come back very soon! The whole team was very welcoming in all departments, a pleasure! Also special mention for the restaurant whose menu sublimes our taste buds.

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Opinion filed on 22/04/2024
Anonyme .
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Tony V.
0 / 10
Stay in 04/2024

Disappointed

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Opinion filed on 22/04/2024
Mathieu M.
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Alexandre B.
10 / 10
Stay in 04/2024

Very good stay

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Opinion filed on 22/04/2024
Anonyme .
6 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/04/2024
Gabrielle Z.
10 / 10
Stay in 04/2024

Thank you all for this moment in your establishment

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Opinion filed on 21/04/2024
Melissa T.
8 / 10
Stay in 04/2024

Well-run stay, very warm welcome, quiet room, pleasant surroundings, however, there were a lot of people at the spa and it was impossible to enjoy the jacuzzi or the whirlpool baths, lack of sharing between people, some customers stayed there for very long periods... too bad . Very excessive breakfast in terms of price.

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Opinion filed on 21/04/2024
Nathalie J.
10 / 10
Stay in 04/2024

Jitee and the great, very nice spa, comfortable room

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Opinion filed on 21/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/04/2024
GRÉGORY M.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/04/2024
Pascal J.
10 / 10
Stay in 04/2024

Superbes prestations dans la bonne humeur et la convivialité

Opinion filed on 20/04/2024
MOLLARD F.
10 / 10
Stay in 04/2024

Great stay as always!

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Opinion filed on 19/04/2024
Christine P.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/04/2024
Sandrine R.
10 / 10
Stay in 04/2024

3rd time I have saved to come to this establishment. Top spa free access from 9 p.m. to 11 p.m. with different aquatic gym classes. Good breakfast, spacious room.

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Opinion filed on 19/04/2024
Valerie D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/04/2024
T.
10 / 10
Stay in 04/2024

Excellent stay

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Opinion filed on 19/04/2024
Fabrice B.
10 / 10
Stay in 04/2024

Quality hotel with very good services. I particularly recommend the professional stays where the services meet all expectations.

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Opinion filed on 19/04/2024
Ghislaine M.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
Alexandra G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
Edwige B.
10 / 10
Stay in 04/2024

5th time that I have stayed in this hotel and always satisfied, I have taken 4 different people who also enjoyed their stays

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Opinion filed on 18/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
A.
6 / 10
Stay in 04/2024

Restaurant still not great...overwhelmed staff... Room: TV does not work, the water in the shower does not drain because of the siphon stopper...

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Opinion filed on 18/04/2024
Rémi P.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
Stephan D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/04/2024
JUSTINE A.
0 / 10
Stay in 04/2024

Dirty bathroom towels with holes, water infiltration in the room, cleanliness that leaves something to be desired... and no air conditioning even though it was 30 degrees during the day. Very disappointed with the services.

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Opinion filed on 17/04/2024
Véronique D.
10 / 10
Stay in 04/2024

Very good stay. The swimming pools are always pleasant and clean. Price of breakfast a little high.

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Opinion filed on 17/04/2024
Catherine R.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/04/2024
Isabelle M.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/04/2024
Jaroslaw K.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/04/2024
Jeanne M.
10 / 10
Stay in 04/2024

It was a birthday present for my daughter and her partner; They were delighted with their stay at the hotel, access to the Spa on the day of arrival and departure, the room, breakfast, dinner… everything was very good. They were delighted with their little stay.

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Opinion filed on 16/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/04/2024
Remy K.
4 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
MARJORIE C.
10 / 10
Stay in 04/2024

Very welcoming and friendly staff. Superb treatment and aquatic infrastructure and perfect restaurant

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Opinion filed on 15/04/2024
Aurelie C.
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Jean R.
8 / 10
Stay in 03/2024

Very correct establishment - Helpful and available staff. Catering needs improvement (service a little limited and diversity of menus.

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Opinion filed on 15/04/2024
Raphaël P.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
David B.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Regis M.
8 / 10
Stay in 04/2024

Hotel Restaurant Adelphia Review Positive Points: Warm welcome: The welcome at the Adelphia Hotel was very pleasant, which greatly contributed to a positive experience upon arrival. Modern Hotel: The hotel's modern facilities were appreciated, providing a comfortable and contemporary setting for the stay. Accessible spa: Although the spa was not used due to lack of time, its availability is an asset for the establishment. Pleasant staff: The hotel staff was courteous and helpful, which made the stay even more pleasant. Restaurant: The restaurant offers excellent value for money, with tasty and well presented dishes. Areas for Improvement: Staff hygiene: It was observed that a waiter frequently ran his hands through his hair before serving customers or cutting bread. This behavior is concerning in terms of hygiene and should be corrected. Bedding problem: Although the bed is large, the fact that it is made up of two unconnected box springs posed a problem. It would be beneficial to review this configuration to ensure optimal comfort. Conclusion: Despite some inconveniences, the stay at the Adelphia hotel was generally satisfactory and allowed for a good weekend. Management is advised to take this feedback into account to improve the experience of future customers.

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Opinion filed on 15/04/2024
Claudine B.
8 / 10
Stay in 04/2024

Hello We stayed for 1 weekend and this for the 2nd time in 2024. Very good stay, the room was very good, very spacious, located opposite the lake, the pool-relaxation area, very very good, very quiet night. We recommend this hotel. And I hope I can go back. Thanks to all the teams

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Opinion filed on 15/04/2024
Christophe T.
10 / 10
Stay in 04/2024

Tout était parfait
Accueil chambre restaurant spa.

Opinion filed on 15/04/2024
Laetitia B.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Lauranne V.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Ariane D.
5 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/04/2024
Anonyme .
6 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/04/2024
Steve B.
10 / 10
Stay in 04/2024

I have been sleeping in this establishment for 11 years when I go to Savoie. It is excellent value for money, the rooms are spacious, the catering and breakfast are quality and the SPA is functional. Being Logis is also a plus! This establishment is almost perfect, to improve the bathrooms with still impractical bathtubs and the loyalty of their staff which constantly changes which means that despite all its years I still wonder if it is the first time that I come .

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Opinion filed on 14/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/04/2024
Christian L.
10 / 10
Stay in 04/2024

Friendly and efficient welcome and staff.

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Opinion filed on 13/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/04/2024
Cédric S.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/04/2024
Gilles Z.
8 / 10
Stay in 04/2024

pleasant swimming pools, good water quality. on the other hand, the fitness room leaves something to be desired, several machines not working! too bad for an establishment like yours.

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Opinion filed on 12/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/04/2024
Yvonne M.
10 / 10
Stay in 04/2024

Everything being perfect, reception, catering, aquatic area equipment

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Opinion filed on 12/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/04/2024
Dominique M.
8 / 10
Stay in 04/2024

For our 4th stay unfortunately the bedding in room 415 is catastrophic. The mattresses are bathtub shaped

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Opinion filed on 11/04/2024
Rodolphe P.
4 / 10
Stay in 04/2024

A hotel that does not deserve its 4 stars Despite 2 requests no soap in the shower empty bottle The French window on the terrace does not close Unstitched towels By shower prevents access to the tap Very limited cleanliness Old-fashioned spa......

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Opinion filed on 11/04/2024
Boris G.
6 / 10
Stay in 04/2024

A contemptuous reception staff and a poor quality of service, a restaurant that operates slowly... in short, nothing is going well in this establishment. Just OK thanks to the cleanliness of the rooms, congratulations for the work of the maintenance staff, and the quality of the bedding otherwise it would be a zero point. A stifling heat in the room and the air conditioning does not work. A brochure announcing access to Canal+, which influenced my decision to choose this hotel because I was traveling and thinking I could watch the famous Real Madrid-Manchester City quarter-final; but in reality no access to these channels. Deceptive commercial practice which seemed to me to have disappeared for a long time but this hotel and the behavior of certain employees took me back in time, serf and bourgeois period... My departure was the most deplorable, with an employee who made fun of my bill with prices I quote "at a discount", thus allowing oneself to judge someone on a business trip without knowing anything about them. However, I am not responsible for prices charged

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Opinion filed on 11/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/04/2024
David G.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/04/2024
Mireille C.
10 / 10
Stay in 04/2024

Still satisfied with our stay which perfectly met our expectations. Staff available and attentive. We will come back

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Opinion filed on 11/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/04/2024
Jacques K.
8 / 10
Stay in 04/2024

Very good address but service problems at the restaurant may be due to a lack of staff or incompetence of the latter.

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Opinion filed on 11/04/2024
Stefania P.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/04/2024
CORINNE T.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/04/2024
Catherine C.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/04/2024
Frédérique J.
6 / 10
Stay in 04/2024

It is a quality hotel with good service but two points are not great: 1-The cosmetic products are top but there is already shampoo in the shower so why add more samples. I had forgotten my conditioner (conditioner) I would have liked to have found some at the shop but I had to go and buy some outside the hotel 2- The bar was no longer serving at 10:30 p.m. even though it was 11 p.m. is indicated, the waiter pointed this out to me very unpleasantly by showing me his watch on a Saturday evening. I'm coming back from a cruise and I'm going to go back quickly given the services

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Opinion filed on 09/04/2024
GUY Jose B.
6 / 10
Stay in 04/2024

1 bottle of water in the room would be welcome.

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Opinion filed on 09/04/2024
JACQUELINE J.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/04/2024
Herve M.
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/04/2024
Christelle D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
Christian D.
8 / 10
Stay in 04/2024

Much appreciated improvement in the restaurant, much more choice for half-board.

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Opinion filed on 08/04/2024
Laurine O.
6 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
Jerome J.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
DENISE J.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
EMMANUELLE D.
10 / 10
Stay in 04/2024

Very pleasant, helpful and efficient staff

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Opinion filed on 08/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
SANDRINE M.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/04/2024
T.
2 / 10
Stay in 03/2024

No heating in the rooms .........................

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Opinion filed on 08/04/2024
Rolf et Marie-Claude T.
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
NADINE T.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
Lucas E.
4 / 10
Stay in 04/2024

Dilapidated hotel, decent spa but open during the day for people from outside, so it's tough. The room is very dated. Awkward waiter at the bar. Does not deserve 4 stars, perhaps after renovation. Breakfast price €20 per person is excessive, so we didn't take it.

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Opinion filed on 07/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
Valery F.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
Vincent L.
8 / 10
Stay in 03/2024

2nd stay in this hotel, proof that it is worth it. Small regret at the reception level: some people forget the smile or the courteous expression. Spa and swimming pool equipment at the height of a 4*.

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Opinion filed on 07/04/2024
KARIMA E.
10 / 10
Stay in 04/2024

A high-end hotel both in its decoration and in the quality of the meals. Pleasant staff, location of my hotel at the top… I recommend and I will return to this hotel

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Opinion filed on 07/04/2024
Dinitto L.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
BRIGITTE D.
10 / 10
Stay in 04/2024

Very pleasant hotel, with a view of Lake Bourget and its parks. Good cuisine and sensational breakfasts. The rooms are spacious as well as their terraces and very clean. I recommend

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Opinion filed on 07/04/2024
MARTINE J.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/04/2024
Dung P.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
PATRICK D.
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Anonyme .
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Deborah B.
10 / 10
Stay in 03/2024

Unlimited access to the SPA, spacious room, smiling staff. Hearty meal not to mention the breakfast! A very good experience

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Opinion filed on 06/04/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Carole C.
8 / 10
Stay in 04/2024

Superb room and great spa

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Opinion filed on 06/04/2024
Marie Pierre B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Giorgio P.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Sabine A.
10 / 10
Stay in 03/2024

An ideal establishment for a real break on the shores of Lake Bourget with closed parking. The rooms are spacious with balconies and excellent bedding. The restaurant offers a particularly generous buffet breakfast; the dinner menu is varied. Finally, the spa with a gym area, a relaxation area, a swimming pool and a terrace. Everything was perfect! We will gladly come back

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Opinion filed on 06/04/2024
Pascale F.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Jeremy P.
8 / 10
Stay in 03/2024

A well located hotel, a spacious room and a pleasant spa but everything could do with a little refreshment. The breakfast is great but the restaurant, although very affordable, is not at all up to par. The usual quality/price ratio for a room is good but for the Easter weekend with prices doubled at least, the account is not quite there.

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Opinion filed on 06/04/2024
Pauline L.
10 / 10
Stay in 04/2024

Reception: very few explanations Room and swimming pool: top Catering: we were not able to eat there because priority is given to people staying overnight or half board. It's limited! Regarding the breakfast, nothing to say: perfect.

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Opinion filed on 06/04/2024
Anonyme .
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Laurent D.
6 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Margaux G.
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Christine M.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Anonyme .
8 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Pauline T.
8 / 10
Stay in 03/2024

+ The hotel is well located in a quiet area by the lake. + warm welcome and very good breakfast, well stocked with good products. + the spa which is of quality with the possibility of treatments

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Opinion filed on 06/04/2024
Anonyme .
10 / 10
Stay in 04/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Richard D.
10 / 10
Stay in 03/2024

In winter there is a lack of a small additional heater in the bathroom to be able to dry towels, swimsuits and bathrobes

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Opinion filed on 06/04/2024
Muriel B.
8 / 10
Stay in 03/2024

Very pleasant establishment, perfect cleanliness. Very generous meal at the restaurant and good cuisine. The welcome could be improved by putting a document in the rooms specifying that you must register at the restaurant for one of the two services, that there are aquagym classes.... At the restaurant, we have felt a little disorganized service, and stress among the servers. it's a shame.

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Opinion filed on 06/04/2024
Dominique A.
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Christophe D.
6 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Olivier B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/04/2024
Myriam B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/04/2024
Bernadette B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/04/2024
Julie T.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/04/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/04/2024
Anne Marie V.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/03/2024
Geraldine V.
4 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/03/2024
Romano L.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/03/2024
Pascal C.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/03/2024
Philippe H.
10 / 10
Stay in 03/2024

Very good stay and quality services. A small downside, I found the bathtub extremely slippery, it might need to be secured

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Opinion filed on 27/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/03/2024
Léa O.
6 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/03/2024
Karine B.
6 / 10
Stay in 03/2024

The bathroom is not very good, a missing bath towel and a stained towel

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Opinion filed on 24/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/03/2024
Marc G.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/03/2024
Olivier B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/03/2024
Henri G.
10 / 10
Stay in 03/2024

Second stay at this hotel we were not disappointed. We will come back. Excellent value. Ideal location. A strong point: unlimited spa accessibility. Very decent restaurant. Exceptional breakfast! A suggestion: a towel dryer in the bathroom to dry swimsuits and bathrobes.

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Opinion filed on 18/03/2024
Anonyme .
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/03/2024
Lydie B.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/03/2024
Fanny L.
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/03/2024
André L.
8 / 10
Stay in 03/2024

For a short, relaxing stay with a lake view!

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Opinion filed on 10/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/03/2024
Anonyme .
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/03/2024
Anonyme .
8 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/03/2024
Christelle M.
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/03/2024
Anonyme .
10 / 10
Stay in 03/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/03/2024
Coralie F.
10 / 10
Stay in 03/2024

We had a great stay! We definitely recommend this hotel! We are just very disappointed with the welcome and service of the bar..

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Opinion filed on 03/03/2024
Celine A.
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/03/2024
Gilles B.
4 / 10
Stay in 02/2024

We were in room 301 and slept poorly because of the mattress which was hollow. I find this unacceptable for a four-star hotel. We reported this to reception when we left, but we received no commercial gesture, despite the photo which clearly shows the indentations in the mattress.

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Opinion filed on 01/03/2024
PASCAL D.
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/02/2024
Isabelle D.
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/02/2024
Aurore B.
8 / 10
Stay in 02/2024

Loyal customer for years 😊

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Opinion filed on 27/02/2024
Pascal J.
10 / 10
Stay in 02/2024

Always a pleasure to come to your home

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Opinion filed on 27/02/2024
Fanny R.
10 / 10
Stay in 02/2024

It's not the first time I've come, I love this place, its location, the welcome both for the hotel and the Spa and the quality of the massages (thanks to Chloé), the quality of the bedding I just regret that for a hotel with a spa there are not efficient hair dryers in the rooms! And why not a coffee machine in the rooms? It would also be good to leave dry bathrobes in the room because we loved being able to enjoy the spa in the evening but put back the wet bathrobe from the day 😬😬 We had a wonderful weekend A real bubble to rest and recharge your batteries Thank you

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Opinion filed on 26/02/2024
Chantal P.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/02/2024
Pauline G.
8 / 10
Stay in 02/2024

Very warm welcome However the bar service for the restaurant is a little disappointing. The glasses have been placed at the end of the table, it’s up to you to manage

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Opinion filed on 25/02/2024
Anonyme .
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2024
JEAN MICHEL L.
8 / 10
Stay in 02/2024

Everything is pretty good, welcome, swimming pool and services, location. Room service a little long for the evening meal however. And we should think about renewing the stained breakfast trays. As well as cleaning the bottom of their storage which is not very clean.

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Opinion filed on 23/02/2024
Jean-Baptiste C.
10 / 10
Stay in 02/2024

A very good relaxing stay with a magnificent view. Efficient and friendly staff. The suite is great (comfort and equipment) Perhaps it is just missing a document summarizing the services (of course you can find them on the website but you have to have the reflex to go and see)

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Opinion filed on 23/02/2024
Del forno H.
6 / 10
Stay in 02/2024

Lack of coat racks for wet bathrobes. Space between the bar and the spa dirty, pieces of glass on the floor. Too bad, charcuterie boards only from 3 p.m. to 6 p.m. The first day we were refused access to the restaurant because we had not reserved, even though there were very few tables taken. No respect in the spa, children in the jacuzzi who dive and crush your feet and in the space which is forbidden to them despite the signage. Too bad we would have liked a shower in the bathroom Lack of small storage spaces in the bathroom

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Opinion filed on 22/02/2024
Jeremy P.
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/02/2024
Didier D.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/02/2024
MARIE-CHRISTINE H.
/ 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/02/2024
Laurene D.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/02/2024
Ana A.
4 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/02/2024
Alexandre P.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/02/2024
Anonyme .
6 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/02/2024
Anonyme .
6 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/02/2024
Anonyme .
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/02/2024
Anonyme .
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/02/2024
Arizou I.
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/02/2024
Robert M.
8 / 10
Stay in 02/2024

Hotel and stay great, decor is a little outdated but comfort and amenities was great. More information for the spa would have been great before arrivals such as shorts not allowed and flip flops obligatory.

Restaurant half board was definitely not worth the money paid. Service was rushed, there was no atmosphere in the restaurant and the food was not great and all. (Frog legs were ‘swimming’ in Oil and just tasted burnt. The ribs had a mouthful of meat and the rest was fat (I like fat but it was too much), the sauce was advertised as BBQ /bourbon but tasted like cheap tomato sauce for pasta from a can) mostly uneatable. We went for lunch at a local restaurant before arriving at the hotel and paid a lot less for a lot more. However the breakfast was had a great choice, great quality and was just fantastic!

Opinion filed on 05/02/2024
Steve M.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/02/2024
Virginie D.
8 / 10
Stay in 02/2024

Big problem with the room manager who openly makes fun of us. Unable to adapt to customer demand. It's very unfortunate because all the staff are very pleasant.

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Opinion filed on 04/02/2024
Anonyme .
10 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/02/2024
Laurent T.
8 / 10
Stay in 02/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/02/2024
JEREMY A.
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/02/2024
Anonyme .
8 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/02/2024
Anonyme .
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/01/2024
MARTINE G.
4 / 10
Stay in 01/2024

Sauna and hammam broken Jaccuzzi under maintenance Very disappointed as I said when leaving

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Opinion filed on 31/01/2024
Victorien C.
10 / 10
Stay in 01/2024

Superb hotel, quality of services there.

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Opinion filed on 24/01/2024
Florence B.
6 / 10
Stay in 01/2024

If we go beyond the appearance, sparkling... We quickly realize that the swimming pool is very damaged, full of rust, the pipes which make jets of water are full of rust which falls into the water, you just have to pass the hand on it and we have the brown hand! … the bathroom is not cleaned properly… Traces, especially on the walls and chrome and handles, etc.. toilet paper etc. is missing. the towels which are small and of very poor quality, thin and dry. Any bathroom product. The bed is hard despite the fact that it is a well-known brand. A big stain on the bedspread upon arrival. a hole in the curtain of cigarettes. The balcony railings full of dust. The heating in the room does not turn off and the air conditioning does not work. So unbearable heat all night. In short, it's a space that has everything to be pleasant, but which is very poorly maintained... I came two years ago and the quality was much higher. Alas. Very expensive, value for money. The positive thing to highlight is the lady responsible for cleaning who came to put the mattress pad that was missing in the room at my request. The water fountains are full of scale and not cleaned. All it takes is a little vinegar… And yet. Breakfast is OK, classic but varied. The machine for making orange juice directly is a real plus. No place in the bathroom to put your toiletries. On the floor... We take the water If we place it around the sink taps of your choice... Same in the shower. No coat rack in the room, and the hangers are defective. Half of them don't hold their jackets and fall off... I think that generally speaking, nothing is checked at the housekeeping level, nothing is done in terms of maintenance before there are problems... It's almost. I think the swimming pool could close if there was a hygiene check on this funk which is seeping and flowing. Easy parking.

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View the hotel's answer
Opinion filed on 23/01/2024
Anonyme .
8 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/01/2024
Corentin J.
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/01/2024
Laurence J.
8 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/01/2024
Jaroslaw K.
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/01/2024
Damien C.
6 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/01/2024
Antoinette T.
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/01/2024
Anonyme .
10 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/01/2024
Anonyme .
8 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/01/2024
Xavier M.
8 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/01/2024
Michele C.
10 / 10
Stay in 12/2023

Top ! Good service, very good, varied and quality breakfast.

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Opinion filed on 02/01/2024
Mirko A.
6 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/01/2024
Anonyme .
4 / 10
Stay in 01/2024

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/01/2024
Patricia B.
10 / 10
Stay in 12/2023

A very pleasant spa area, a magnificent room! Very happy with our stay, we will come back

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Opinion filed on 01/01/2024
Carole D.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/01/2024
Herve D.
10 / 10
Stay in 12/2023

Very warm welcome, spacious room, perfect spa

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Opinion filed on 01/01/2024
Anonyme .
8 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/12/2023
Joëlle C.
10 / 10
Stay in 12/2023

Clean hotel, well located. Spacious room, very comfortable bedding.

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Opinion filed on 31/12/2023
Alberto A.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/12/2023
Anonyme .
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/12/2023
Nathalie S.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/12/2023
Christian C.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/12/2023
Gwenaelle B.
10 / 10
Stay in 12/2023

Very good stay.

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Opinion filed on 29/12/2023
Caroline G.
10 / 10
Stay in 12/2023

Very nice experience. Some reviews are quite harsh, which makes us all the more pleasantly surprised by the quality of the stay. Large, clean room, very well-equipped SPA area, very generous and high-quality breakfast, parking. We will come back !

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Opinion filed on 26/12/2023
Chloe G.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/12/2023
Yann H.
10 / 10
Stay in 12/2023

165 € la chambre double 4 étoiles, avec SPA compris en cette saison. Rien à redire, sinon le matelas un peu mou, et le chauffage difficile à baisser. Accueil parfait, SPA 3 bassins sauna hammam parfaits.

Opinion filed on 25/12/2023
Françoise L.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/12/2023
BARANES E.
10 / 10
Stay in 12/2023

Good value for money for an evening stopover. Closed parking but not necessary because there is space in front of the hotel. Modification of my reservation on site, simple and efficient service. Excellent dinner and breakfast.

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Opinion filed on 21/12/2023
JEAN-NOEL C.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/12/2023
Amandine I.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/12/2023
Jaroslaw K.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/12/2023
Marie F.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/12/2023
Fanny R.
10 / 10
Stay in 12/2023

I already knew the establishment for Zen days. This time I treated myself to one night and I am not disappointed. Everything is perfect, the staff, the service, the services. I took advantage of the Spa which I always appreciate as much and a treatment. Chloé's massage was great! I really liked your Christmas decoration, sober but warm. Thank you, the stay was perfect and refreshing.

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Opinion filed on 12/12/2023
Thierry M.
8 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/12/2023
Giorgio P.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/12/2023
Georg Peter T.
8 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/12/2023
Jean'-luc L.
8 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/12/2023
Emmanuelle A.
10 / 10
Stay in 12/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/12/2023
Jean Paul M.
8 / 10
Stay in 12/2023

I come back, I will come back, I have known this hotel for 15 years and I come 2 to 3 times a year.

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Opinion filed on 03/12/2023
Nicolas L.
6 / 10
Stay in 12/2023

We are disappointed with our stay. Expecting a 4-star service and having paid close to €200, the services are not at all in line with the price. The rooms are old, poorly furnished. All equipment is damaged or twisted. The furniture is antique and uncomfortable. No sofa or recliner chair. In terms of cocooning, we found spartan equipment. The shower worked poorly, the sink was clogged. A budget Ibis at €70 per night has better services and facilities. In the spa, you feel like you are at the municipal swimming pool. The doors close poorly in the sauna and it is cramped. For the massages, we had booked for 2. We insisted on being a couple, the staff being less than friendly. It's a place you don't want to return to.

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Opinion filed on 03/12/2023
Anonyme .
6 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/11/2023
Remy M.
10 / 10
Stay in 11/2023

We had a pleasant stay from Monday to Wednesday with very pleasant staff and very good services compared to the price.

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Opinion filed on 29/11/2023
Julien N.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/11/2023
Laurent D.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/11/2023
Anonyme .
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/11/2023
Véronique D.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/11/2023
Michael B.
6 / 10
Stay in 11/2023

Air conditioning in room 216 doesn't work, it was way too warm. The staff couldn't help either. There wasn't enough toilet paper.

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Opinion filed on 22/11/2023
Michel M.
10 / 10
Stay in 11/2023

Only difficulty: By noting the name of the hotel (and not the precise address) in the GPS, they take you to the wrong address in the center of Aix.

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Opinion filed on 22/11/2023
Chrystelle S.
8 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/11/2023
Peggy E.
10 / 10
Stay in 11/2023

Very kind and attentive staff.

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Opinion filed on 20/11/2023
Sarah B.
8 / 10
Stay in 11/2023

We had dinner in the evening at the restaurant and it was a horror 1h10 for salads, without accompaniment we are still waiting for them and when we announce the wait we are looked down on a lot of customers we were unhappy that evening... review the organization and management. Overall the rooms are very good, a good stay too but a lot of people during the lessons which lead outside so the swimming pool and hamame quickly saturate. Nice experience nonetheless

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Opinion filed on 19/11/2023
NATHALIE J.
6 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/11/2023
LAURENCE P.
10 / 10
Stay in 11/2023

Everything was perfect for this evening stopover!

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Opinion filed on 16/11/2023
Catherine A.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/11/2023
Baptiste G.
2 / 10
Stay in 11/2023

Very disappointing experience. Hotel far from the standards of a 4 star today and very unpleasant staff!

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Opinion filed on 14/11/2023
Richard S.
6 / 10
Stay in 11/2023

Positive: garage, friendly reception Negative: outdated, poor sink drain, poor restaurant service (no bread received…), room facing the lake with a view of the roof.

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Opinion filed on 14/11/2023
Patrick L.
10 / 10
Stay in 11/2023

Beautiful place Very friendly staff In short everything is at the top!!!!

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Opinion filed on 14/11/2023
CHRISTIAN T.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/11/2023
Cédric H.
10 / 10
Stay in 11/2023

Perfect as always Very very pleasant suite and excellent welcome

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Opinion filed on 13/11/2023
Sandrine S.
10 / 10
Stay in 11/2023

Very welcoming, quiet hotel with a pleasant SPA. Access to the SPA until 11 p.m. is great. The staff are very nice, especially Anna who served us at the bar. I recommend

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Opinion filed on 11/11/2023
Julien N.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/11/2023
JF G.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/11/2023
Anonyme .
8 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/11/2023
Isabella R.
10 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/11/2023
Nelly E.
10 / 10
Stay in 11/2023

We came back with friends because our first experience was at the top and still at the top I recommend all the spa that you can enjoy before having the room and after having returned the room Small at the top very very plentiful

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Opinion filed on 05/11/2023
ALAIN P.
8 / 10
Stay in 10/2023

We had a very pleasant stay.

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Opinion filed on 05/11/2023
Clemence A.
10 / 10
Stay in 11/2023

Second professional stay in the evening stopover at the Adelphia hotel and still as delighted. The price is very reasonable. The rooms are spacious and clean, the view of the lake is magnificent, the staff at reception and in the restaurant are very friendly (very fast service at my request this evening at the restaurant! Thank you again). Excellent and varied breakfast! The gym deserves a little renovation and deep cleaning as well as the machines. The real plus: the SPA which allows you to spend a real moment of relaxation until 11 p.m.! Check out until noon thank you! I will come back ☺️

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Opinion filed on 03/11/2023
Eve'-Christine C.
8 / 10
Stay in 11/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/11/2023
Sylvain R.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/11/2023
Barbara C.
10 / 10
Stay in 10/2023

Great as always!

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Opinion filed on 30/10/2023
Tony P.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/10/2023
Anonyme .
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/10/2023
Emmanuel A.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/10/2023
Damien S.
8 / 10
Stay in 10/2023

Very well located and perfect if you take a lake view room (20% more expensive), top reception, nice bath with the possibility of swimming after 7:30 p.m. in hotel guest mode, a real plus.

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Opinion filed on 27/10/2023
Anonyme .
2 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/10/2023
Yves R.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/10/2023
Hussein E.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/10/2023
Gilles B.
10 / 10
Stay in 10/2023

Very good hotel/restaurant, very professional staff. Well located on Lake Bourget

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Opinion filed on 23/10/2023
Anonyme .
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/10/2023
ALAIN P.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/10/2023
Sandra C.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/10/2023
Rahel B.
6 / 10
Stay in 10/2023

The room was ok. Very large breakfast. The wellness is large and good. Unfortunately not clean enough. The evening menu was cold and not fresh. Not 4* quality. We will come back more.

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Opinion filed on 21/10/2023
Denis H.
10 / 10
Stay in 10/2023

Excellent stay Establishment to recommend

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Opinion filed on 20/10/2023
Christian D.
10 / 10
Stay in 10/2023

Hotel very well located on the port Spa and swimming pool at the top Pleasant staff Stay to be repeated

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Opinion filed on 20/10/2023
Fabienne C.
4 / 10
Stay in 10/2023

A bit outdated hotel, too bad. Lack of personalized welcome, not enough explanations on how the care works, where it happens, etc. The room is large, the bathroom too, but the decor is so cheap, too bad. Room service: you should cover the dishes when you bring them to your room, I had to eat my dish before my entry, otherwise it would have been cold. No condiments, no glass, in short, room for improvement! The breakfast in the room is perfectly adequate and served at the requested time. In the pools, there were children, rather noisy, this is clearly not the way to rest.... No one at reception from 7 p.m.! I had never seen that, especially in a hotel that boasts a certain standard.... On the other hand, a big BRAVO to Christelle for this highly professional massage, her attentiveness, and her kindness!

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Opinion filed on 19/10/2023
Cedric L.
10 / 10
Stay in 10/2023

Very nice room, spacious Super good restaurant

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Opinion filed on 19/10/2023
Champenois F.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/10/2023
Anonyme .
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/10/2023
Marie line M.
10 / 10
Stay in 10/2023

Very good time, too bad the temperature of the pools is too low, including the jacuzzi.

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Opinion filed on 17/10/2023
Jules G.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/10/2023
Theo D.
4 / 10
Stay in 10/2023

Moldy room, strong musty smell in the bathroom. Bed supposed to be king size but they are 2 single beds put together side by side. So it's impossible to put two people in a bed without the mattresses moving apart. The spa is open until 11:00 p.m. but the hammam was already closed at 10:00 p.m. when I arrived. And breakfast is normally served until 10:00 and is actually served until 09:30.

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Opinion filed on 16/10/2023
VALERIE D.
10 / 10
Stay in 10/2023

We have been staying at this hotel for many years, for rest and treatment. Always lake view. We know all the rooms: standard, privilege, suite. The reception staff, chambermaid, restaurant all very pleasant. Free hotel parking.

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Opinion filed on 15/10/2023
Pascale V.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/10/2023
Thomas S.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/10/2023
Anonyme .
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/10/2023
Philippe R.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/10/2023
Eliana P.
10 / 10
Stay in 10/2023

It is always with great pleasure that we return to the Adelphia Hotel.

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Opinion filed on 08/10/2023
Anonyme .
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2023
Jérémy V.
6 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/10/2023
JEROME B.
6 / 10
Stay in 10/2023

Warm and very pleasant welcome. Spacious room but in need of a little refreshment. Broken tiles in the WC. Socket cover that doesn't hold. Outdated bathroom. A shower would be more suitable than an old bathtub. Damaged and stained bathrobes. Half board evening meal ok.

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Opinion filed on 08/10/2023
Aurélien C.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/10/2023
Anonyme .
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/10/2023
Isabelle C.
10 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2023
Anonyme .
6 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2023
Laura M.
8 / 10
Stay in 10/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2023
Anonyme .
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/10/2023
Nicola F.
2 / 10
Stay in 09/2023

While having breakfast at the hotel a member of staff entered our room and stole all of our money. We reported this to reception and to the police, however the hotel has failed in its duty to protect their guests who have paid to stay at this hotel. A duty of care disregarded therefore would NOT recommend this hotel to anyone.

Opinion filed on 30/09/2023
Anonyme .
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2023
Mickael F.
10 / 10
Stay in 09/2023

Very welcoming staff, impeccable cleanliness, very appreciable spa hours

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Opinion filed on 30/09/2023
GWENAELLE N.
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/09/2023
Gerard G.
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/09/2023
Thierry S.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/09/2023
Janka K.
8 / 10
Stay in 09/2023

Restaurant: mediocre cook. The linguine alle vongole was drowned in cream even though it should be prepared with white wine. Fatty and tasteless. The tempura-style perch looked like ordinary supermarket nuggets and were served with mayonnaise! Unworthy of a four-star hotel.

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Opinion filed on 22/09/2023
Olivier T.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/09/2023
Annette P.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/09/2023
ANNE-CECILE G.
8 / 10
Stay in 09/2023

No problem at the hotel. and responsive staff if necessary Services in the restaurant very very long, but plentiful Spa correct, although changing rooms are aging Several faults need to be reviewed: lack of shades for light bulbs, dryer at the Spa which does not work not, pool terrace not cleaned.... Too bad

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Opinion filed on 21/09/2023
Jenny F.
10 / 10
Stay in 09/2023

Evening stopover. Everything is perfect. The welcome, the relaxation area, the dinner, the breakfast with a varied sweet/savoury choice and the room, nothing to complain about, all this for a very affordable price.

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Opinion filed on 20/09/2023
Jaroslaw K.
10 / 10
Stay in 09/2023

A very pleasant and welcoming place

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Opinion filed on 20/09/2023
Anonyme .
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2023
Catherine R.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/09/2023
SANDRINE C.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/09/2023
Schwarz M.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2023
Anonyme .
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/09/2023
Willy G.
8 / 10
Stay in 09/2023

Great stay, just need to put a blackout curtain in the rooms for 4 people and slightly excessive prices for breakfast despite a beautiful buffet and also it's a little complicated but make it clear to customers in the different aquatic facilities that they are not alone, you should limit the time spent like in the jacuzzi some stay there for 2 hours or no more respect for others

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Opinion filed on 16/09/2023
Sue L.
2 / 10
Stay in 09/2023

Our dinner orders weren’t interpreted correctly and our main meals were served Luke warm

Opinion filed on 16/09/2023
RENE M.
10 / 10
Stay in 09/2023

Very pleasant hotel, quiet and spacious room; quality wellness center and swimming pool; Restaurant with good welcome and beautiful setting but average quality

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Opinion filed on 15/09/2023
Angelika H.
4 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/09/2023
RAPHAEL C.
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/09/2023
Frederic D.
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/09/2023
Nathalie P.
8 / 10
Stay in 09/2023

Beautiful weekend, too bad the reception staff weren't very welcoming!

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Opinion filed on 11/09/2023
Martine D.
10 / 10
Stay in 09/2023

Top notch staff. Very warm welcome and attentive staff! Very good bedding and very clean room! I recommend !

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Opinion filed on 11/09/2023
Anonyme .
6 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/09/2023
Nicolas F.
8 / 10
Stay in 09/2023

Comfortable and well located hotel, quiet rooms, very good breakfast. Concerning the negative points: a slightly dated decoration of the rooms, and water-saving showers which in my opinion go too far in the concept, even if the latter is interesting.

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Opinion filed on 08/09/2023
Louis B.
10 / 10
Stay in 09/2023

Alright

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Opinion filed on 07/09/2023
GERARD P.
8 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/09/2023
Richard D.
10 / 10
Stay in 09/2023

Great welcome, very kind team, the meal was very good, everyone is attentive, the swimming pool is very beautiful with quite a few spas, the location of the hotel is ideal with private parking, it is a very nice experience, we will come back knowing that the room was very pretty with a balcony which gave a view of the lake, thanks again to the whole team who were lovely, well done

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Opinion filed on 04/09/2023
Chrystel C.
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/09/2023
Anonyme .
10 / 10
Stay in 09/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/09/2023
Mylene T.
10 / 10
Stay in 09/2023

Pleasant stay with a very warm welcome, good quality restaurant and the TOP spa area! Looking forward to our next booking in October.

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Opinion filed on 03/09/2023
Wolf R.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2023
Elena C.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/09/2023
Anonyme .
6 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/09/2023
Catherine M.
6 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/08/2023
Anonyme .
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/08/2023
Anonyme .
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/08/2023
Elisabeth V.
10 / 10
Stay in 08/2023

We had a wonderful stay, very pleasant welcome, there is everything you need and the staff is AT THE TOP! The only negative point the restaurant .. we ate there the evening of our arrival, very nice staff but a big lack of communication (dish not available after our order, ordering a new dish and finally we are brought back the dish initially ordered , that they wanted to take us away after starting to eat …) and a very long wait of more than an hour. But it was still good and we will come back to this hotel ☺️

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Opinion filed on 28/08/2023
Laurence M.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/08/2023
THIERRY K.
10 / 10
Stay in 08/2023

Good morning. Despite a little misunderstanding when booking, the stay went wonderfully. The services offered by this establishment with its swimming pool and other hot tubs made my wife happy. In the evening at the restaurant I invited 2 people from outside, the choices on the menu satisfied everyone, the prices applied are very correct for this type of establishment. In terms of the wine list, it's the same. The staff is very dedicated and does not lack humor. We loved our stay. I recommend . This day there was a terminal in the reception hall to take photos and of course Kodak click-clack while having fun we did a photo shoot at 4, a card with 6 small photos came out of it. Very cool.

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Opinion filed on 28/08/2023
Virginie P.
10 / 10
Stay in 08/2023

Very good welcome, great breakfast, impeccable bedding, only small downside the parking lot was full so we had to park outside so it was not secure

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Opinion filed on 27/08/2023
Anonyme .
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/08/2023
Madeleine M.
8 / 10
Stay in 08/2023

very good apart from very noisy water pipes when a guest fills their tub at all hours of the night. Really very negative point.

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Opinion filed on 26/08/2023
Anonyme .
6 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/08/2023
Messaoud B.
8 / 10
Stay in 08/2023

Great hotel great location. Great SPA! Restaurant with few vegan choices unfortunately. Order machine broken down the evening of our presence (long wait for dessert). Otherwise everything else was perfect!

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Opinion filed on 25/08/2023
Jaroslaw K.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/08/2023
Ophélie B.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/08/2023
Christine P.
10 / 10
Stay in 08/2023

Excellent welcome Staff availability. Very nice hotel, well located, quiet. Spa hours very good. Very good restoration.

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Opinion filed on 24/08/2023
Anonyme .
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/08/2023
Coralie T.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/08/2023
Virginie G.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/08/2023
Xavier B.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/08/2023
VINCENT G.
4 / 10
Stay in 08/2023

Reception at the reception around 5 p.m.: no one accompanies us to the room even though it is equipped with a sauna and a jaccuzi spa! Figure it out ! Aged 75, we ask for a small step to access the jaccuzi, which must be accessed by stepping over the side!!! Air conditioning in the room broken: will not be repaired until the next day ... Air conditioning in the spa broken: will not be repaired, "you understand the room is new and there are still imperfections" The location of the refrigerator is heating: " indeed the evacuation of the air was not planned: lack of youth "For a room at 450 euros per night, you can understand our disappointment!

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Opinion filed on 20/08/2023
Emmanuel A.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2023
Anonyme .
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/08/2023
Pierre J.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/08/2023
Amina R.
4 / 10
Stay in 08/2023

We stayed in this establishment for 2 nights with 2 rooms. One of the rooms had not been cleaned. We reported it to reception. First by phone. The information had obviously not been taken into account. We therefore moved to notify it again. The receptionist asked for proof (photos), then questioned the word, then insisted on moving to verify the statements. Which was particularly upsetting.

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Opinion filed on 16/08/2023
Jonathan K.
6 / 10
Stay in 08/2023

Aging hotel, the furniture in the room and the shower are wobbly and barely fit. The Spa is also old but does its job effectively

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Opinion filed on 15/08/2023
STEPHANE G.
10 / 10
Stay in 04/2023

I had been told a lot about it. And I don't regret it at all. It is a pleasant and very welcoming place to relax. The staff is very good.

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Opinion filed on 15/08/2023
Jason C.
10 / 10
Stay in 08/2023

Calming stay

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Opinion filed on 15/08/2023
Manon V.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/08/2023
Valentin V.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/08/2023
Barrioz S.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/08/2023
Vincent C.
10 / 10
Stay in 08/2023

Excellent hotel, ideal location. Quality service. Swimming pool and spa at will. Just the restoration (too greasy dishes, service) to improve. And Adelphia can become a 5 star!

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Opinion filed on 14/08/2023
Jean Baptiste L.
10 / 10
Stay in 08/2023

Very good, large and clean room with terrace, view of the mountains. Spa, sauna, hot tub, swimming pool, everything is there...

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Opinion filed on 13/08/2023
Dominique M.
10 / 10
Stay in 08/2023

We had a great time. Everything was top notch. The welcome, the quality of service, the cleanliness, the comfort, the spa and the balneo, the breakfasts.

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Opinion filed on 13/08/2023
Joël B.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/08/2023
Charles I.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/08/2023
Anonyme .
6 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/08/2023
Sacha P.
8 / 10
Stay in 08/2023

No bath short alloyed at SPA and no presence at the bar during the day

Opinion filed on 10/08/2023
Mounir F.
10 / 10
Stay in 08/2023

In the top

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Opinion filed on 10/08/2023
Claire B.
8 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/08/2023
EVELYNE Z.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/08/2023
Yannick B.
10 / 10
Stay in 08/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/08/2023
Alain T.
10 / 10
Stay in 08/2023

First stay at the Adelphia hotel .... very satisfied .... we will come back ..

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Opinion filed on 04/08/2023
Jean Paul M.
6 / 10
Stay in 07/2023

We know the hotel well and that is why we have been coming back for several years. You have to separate the hotel, the restaurant and the spa. Regarding the restaurant, we were surprised by the quality of the food, whether in the evening or at breakfast. The Spa nothing to say, except that despite supervisors we do not respect the shower or the imposed swimsuit. As for the hotel, very very disappointed! If you want to claim 4 stars, you have to give yourself the means. Dubious bed sheet, pillow if you remove the pillowcase, yellowish! ….and then, lack of staff, chambermaid speaking no words of French so that our bed was not made on Saturday morning,……

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Opinion filed on 04/08/2023
Sebastien N.
10 / 10
Stay in 07/2023

Hotel very well equipped and which is very well located. Spacious and clean room. Balcony with a view of the port is appreciable

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Opinion filed on 02/08/2023
Dario A.
2 / 10
Stay in 07/2023

Dirty hotel, services equivalent to 3 stars

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Opinion filed on 02/08/2023
Wim C.
8 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/08/2023
Claude R.
10 / 10
Stay in 07/2023

Personnel très agréable et hôtel hyper calme avec une bonne insonorisation des chambres. Le coin SPA est TOP. Nous y reviendrons.

Opinion filed on 02/08/2023
Sandra N.
6 / 10
Stay in 07/2023

We stay regularly in your establishment and unfortunately we see it deteriorate a little more with each stay. The bathroom in our room was not clean. Mold settles everywhere, ditto in swimming pools and locker rooms. It's just bad maintenance. If the cleaning was done correctly right down to the corners, we would not have noticed this. The cleanliness is not worthy of a 4 star establishment. The big plus, the staff is always very pleasant and attentive to customers.

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Opinion filed on 28/07/2023
Dominique K.
10 / 10
Stay in 07/2023

Very pleasant stay in your establishment. Staff available and very friendly. Excellent meal, just a bit heavy for us.

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Opinion filed on 28/07/2023
CLAUDE R.
2 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/07/2023
Isabelle L.
8 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/07/2023
Anonyme .
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/07/2023
Sean C.
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 15/07/2023
Ioana-Luiza A.
6 / 10
Stay in 07/2023

I will not give this hotel 4 stars. The beds were very comfortable and the place was quiet. I really enjoyed the spa. But in general the hotel looked neglected and not well cleaned. I found the price for breakfast at 18€ per person a bit high.

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Opinion filed on 13/07/2023
Elisabeth G.
6 / 10
Stay in 07/2023

3 negative points. The spa toilets need to be redone. (The smell is unbearable.). The restaurant is not worth the detour, deplorable reception. The rest of the stay. Beautiful room, very clean unforgettable spa, top breakfast.

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Opinion filed on 12/07/2023
Jaroslaw K.
10 / 10
Stay in 07/2023

A very pleasant place...a privileged location.

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Opinion filed on 11/07/2023
Jerome T.
6 / 10
Stay in 07/2023

Disappointed with the room. Sofa bed break! Balcony dilapidated, bathtub not pleasant, impossible to take a bath. Otherwise nice spa breakfast very good.

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Opinion filed on 11/07/2023
Georg B.
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/07/2023
Anonyme .
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/07/2023
Anonyme .
8 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/07/2023
Anonyme .
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/07/2023
Johannes K.
2 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/07/2023
Sandrine N.
10 / 10
Stay in 07/2023

Very good weekend. Good location. Spa and breakfast at the top

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Opinion filed on 05/07/2023
Jane H.
10 / 10
Stay in 07/2023

A very good hotel near the lake.

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Opinion filed on 03/07/2023
Anonyme .
10 / 10
Stay in 07/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/07/2023
Thomas H.
2 / 10
Stay in 06/2023

Very bad beds. The fish for dinner was almost inedible. Overcooked and tasteless

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Opinion filed on 01/07/2023
Mathilde G.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/07/2023
Sébastien T.
4 / 10
Stay in 06/2023

Apart from the welcome in an irreproachable decoration, the brilliant swimming pool and the bedding at the top. The decor of the rooms and the view of the exteriors and the equipment are average for a 4 star.

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Opinion filed on 01/07/2023
Cynthia R.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/07/2023
Anonyme .
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/06/2023
Sabine G.
4 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/06/2023
Anonyme .
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/06/2023
Maria C.
6 / 10
Stay in 06/2023

We booked two rooms with airconditioning. The airco's didnt work at the arrival and we made a complaint at the reception, every dag of our 7 days stay in the hotel.. The reception, the director Mr Galice and a technicien confirmed that the airco's should be functioning,, every day again, but they didnt. We became a financial compensation for the seven difficult nights of our holiday (it was 28°C in the rooms).

There was no explanation for Wifi connection in the room. At the reception the girl gave us a link for connection but this was not active because it was a not secured Wifi connection. The third day we found a receptioniste who gave us a hotel-seminaire connection, this was OK.

Opinion filed on 25/06/2023
Virginie G.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/06/2023
Angela O.
10 / 10
Stay in 06/2023

As always a great relaxing stay

Opinion filed on 25/06/2023
Maxime B.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/06/2023
Fabrice B.
10 / 10
Stay in 06/2023

Everything was perfect. The room spacious, comfortable, beautiful and clean. The breakfast is plentiful, nothing is missing. The pool is and the hot tubs are top notch. The staff is very good too. We will come back.

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Opinion filed on 21/06/2023
Steven C.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/06/2023
Myriam R.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2023
Bruno F.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2023
Clément G.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/06/2023
Judi B.
2 / 10
Stay in 06/2023

The receptionist could not find our booking on arrival and required assistance. The hotel is rundown and shabby. Our room was dull, without an outllok. The air conditioning did not work. The sofa bed was so deformed, it was impossible to sleep on it and we had to put the (thin) mattress on the floor. The toilet room had no ventilation and stank of old urine. Parts fell off the shower when we used it and the drain was blocked so the water built up in the bath. There was mould around the bath. When we raised some of these issues with the reception, they said the hotel was fully booked. They did not offer any help.
For a hotel described as ‘hotel d’elegance’ it was disgraceful and the advertising descriptions and pictures are deceptive.

Opinion filed on 16/06/2023
Michel P.
10 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 12/06/2023
Christine A.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/06/2023
Catherine B.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/06/2023
Christophe L.
10 / 10
Stay in 06/2023

Accueil charmant et efficace, chambre impeccable. Restaurant de qualité ainsi que le service. Petit-déjeuner parfait et très varié. Accès au spa compris, très agréable avec un bel espace vert permettant de se reposer au calme.

Opinion filed on 11/06/2023
Frédéric P.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/06/2023
Claude T.
10 / 10
Stay in 06/2023

3rd time..still as good..so we will come back

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Opinion filed on 09/06/2023
Anonyme .
6 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/06/2023
Thierry T.
8 / 10
Stay in 06/2023

Pleasant setting, comfortable hotel, disastrous restaurant!

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Opinion filed on 06/06/2023
Katharina D.
8 / 10
Stay in 06/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/06/2023
Chrystel C.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 31/05/2023
Gilles G.
10 / 10
Stay in 05/2023

Hotel at the top. We recommend.

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Opinion filed on 30/05/2023
Veronika C.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2023
Pascale D.
8 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2023
Anonyme .
8 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2023
Anonyme .
2 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/05/2023
Anonyme .
6 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/05/2023
Denis B.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/05/2023
Anonyme .
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/05/2023
Brigitte S.
8 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/05/2023
Philippe J.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/05/2023
Rabia L.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/05/2023
Anonyme .
8 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/05/2023
Gerhard K.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/05/2023
Thibault R.
4 / 10
Stay in 05/2023

Miserable restoration. 2h30 of service for overcooked and cold dishes. Several incidents at neighboring tables. Really shameful. While the hotel and its staff are very good.

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Opinion filed on 17/05/2023
Jordan L.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/05/2023
Hadjer B.
8 / 10
Stay in 05/2023

Pleasant stay apart from the sheets were full of sand

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Opinion filed on 15/05/2023
Andrew M.
10 / 10
Stay in 05/2023

Great value , Great location and Lovely Restaurant

Opinion filed on 13/05/2023
Olivier S.
10 / 10
Stay in 05/2023

Superb hotel spa and swimming pool very large accessible and pleasant. The staff is excellent and the parking is free. The icing on the cake, the hotel faces the lake, a stone's throw from the restaurants.

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Opinion filed on 12/05/2023
Marie G.
4 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/05/2023
FIORELLE M.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/05/2023
Marc J.
10 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/05/2023
Nathalie A.
6 / 10
Stay in 05/2023

Comfortable bedding but smell of sewage in the bathroom Expensive breakfast at 18€/pers

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Opinion filed on 05/05/2023
Kevin B.
10 / 10
Stay in 05/2023

Really great

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Opinion filed on 05/05/2023
Hervé G.
8 / 10
Stay in 05/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/05/2023
Marthe S.
10 / 10
Stay in 04/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 30/04/2023
Barbara C.
10 / 10
Stay in 03/2023

I go to this establishment several times a year, I love it 😍

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Opinion filed on 29/04/2023
Nathalie F.
10 / 10
Stay in 04/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2023
Jean D.
10 / 10
Stay in 04/2023

Very nice hotel and aquatic services! recommended if you love the water!

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Opinion filed on 28/04/2023
Patricia G.
8 / 10
Stay in 04/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/04/2023
ELODIE B.
10 / 10
Stay in 04/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/04/2023
Gaëtan L.
4 / 10
Stay in 04/2023

The hotel has exceptional assets but the service is clearly not up to the level of the services provided. The staff can't keep up, the restaurant is frankly not to be recommended, including for breakfast where everything is missing or messy. In short, fortunately the beauty of the region was there to enhance our stay

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Opinion filed on 10/04/2023
Gisele C.
10 / 10
Stay in 04/2023

Super quality price everything very good just the restaurant not enough staff too much waiting to be served

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Opinion filed on 05/04/2023
GAMZE T.
10 / 10
Stay in 04/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/04/2023
Raffaella P.
8 / 10
Stay in 03/2023

A very nice experience. The Staff were really nice, the Spa was relaxing and the maitre d’hôtel was very helpful. The only negative thing was the noises we could hear early in the morning and all day from chairs or furniture being moved around. We were in room 417.

Opinion filed on 04/04/2023
Frederic D.
8 / 10
Stay in 03/2023

Clearly an excellent hotel/spa/relaxation establishment... On that side, not much to say except it is highly recommended. In terms of price / quality ratio there is not much to say either (the ratio is largely acceptable and reasonable). On the other hand, on the catering side (the dining room) there is failure... Clearly we have to change! It's just not possible anymore! Too expensive and not at the level compared to the services of an establishment of this kind. Too bad we preferred to eat in the center of Aix les Bains and frankly we enjoyed it but outside...

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Opinion filed on 27/03/2023
Cyrielle N.
10 / 10
Stay in 03/2023

A very good romantic stay by the lake. the reservation with lake view has been respected. I was able to get the room a little earlier. Spa access is unlimited, included and even after leaving the room.

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Opinion filed on 26/03/2023
Fanny L.
6 / 10
Stay in 03/2023

restaurant to avoid, an interminable wait and menu not top spa and room satisfactory breakfast at the top

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Opinion filed on 26/03/2023
Ophélia D.
8 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/03/2023
Jeremy V.
10 / 10
Stay in 03/2023

Hôtel parfait pour se détendre au SPA

Opinion filed on 22/03/2023
Sandy C.
8 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/03/2023
Anais B.
10 / 10
Stay in 03/2023

Superb stay! Very welcoming staff. I recommend 100%

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Opinion filed on 19/03/2023
Audrey M.
4 / 10
Stay in 03/2023

2nd stay in Adelphia and I was disappointed. I never got the email indicating the closure of the spa on Friday 17/03. I had booked the night of Friday and Saturday but on Saturday there are too many people at the spa, the hot tubs are taken all the time. The lake view room was fine but the hair dryer in the room didn't work. When I pay €400 for a weekend, I rather want everything to be perfect, but there I was disappointed...

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Opinion filed on 19/03/2023
Barbara B.
8 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/03/2023
EMMANUELLE F.
8 / 10
Stay in 03/2023

put correct for bathroom because it is a bathtub to step over. Can be complicated for older people and/or with mobility issues preference for a walk-in style shower.

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Opinion filed on 09/03/2023
Daniel S.
10 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/03/2023
Sylvain M.
6 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/03/2023
Nathalie T.
10 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/03/2023
Ella V.
10 / 10
Stay in 03/2023

Very nice hotel, the stay was really pleasant. We will come back!

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Opinion filed on 04/03/2023
Gilles B.
8 / 10
Stay in 02/2023

Hotel always as good, welcoming staff and at your disposal. Catering, big black pint in the kitchen a priori which greatly disrupted the service!! To be remedied quickly.

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Opinion filed on 04/03/2023
Anonyme .
10 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/03/2023
Nadia M.
10 / 10
Stay in 03/2023

Friendly and available team

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Opinion filed on 03/03/2023
Arsène V.
10 / 10
Stay in 01/2023

to improve: - some of the establishment's equipment (at the spa level) is aging and not sufficiently maintained (damaged doors, stairs with visible rust, loose coat hooks) - the restaurant, even if the meal was correct, we were a little disappointed compared to our previous stays, the dishes were less copious and tasty, like the bar where we waited quite a long time, even if we were well settled very positive: - the stay was overall very satisfactory, we already knew and remain satisfied - the spa, the treatments, the room and the breakfast are always perfect for us

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Opinion filed on 02/03/2023
PATRICE G.
10 / 10
Stay in 03/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/03/2023
Carole T.
6 / 10
Stay in 02/2023

Bedroom: used table, used tiles

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Opinion filed on 02/03/2023
Gilles L.
8 / 10
Stay in 02/2023

Breakfast a bit pricey

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Opinion filed on 28/02/2023
Anne S.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/02/2023
Anonyme .
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/02/2023
Marylène M.
4 / 10
Stay in 02/2023

Not warned that the restaurant only offered a buffet. Arrival at 9 p.m. service...no more food or almost no more. The freshness of the charcuterie more than questionable ... we would have liked the receptionist to warn us of this on our arrival. Otherwise the rooms and the spa are really very good. Cordially

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Opinion filed on 27/02/2023
Audrey C.
10 / 10
Stay in 02/2023

Very clean and nice welcoming staff

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Opinion filed on 27/02/2023
Bruno E.
8 / 10
Stay in 02/2023

We were very well received when we arrived. Very pleasant hostess. The restaurant is a disaster. Waitress not very commercial and friendly. We asked for a plate of fries as an aperitif it was a definite no without trying to settle for anything else. The outfits of the waitresses and waiters leave much to be desired both in their appearance and in their behavior. A lot of mixing for finally not much. It was not a very pleasant moment. We didn't even have dessert. Damage. For a 4 star hotel we expected better. So we didn't have breakfast or any other meal.

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Opinion filed on 27/02/2023
Chrystelle S.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/02/2023
Frederic R.
2 / 10
Stay in 02/2023

Really disappointed for our weekend. The spa was crowded... Since you allow access to outsiders. Quality of the evening meal really bof... The waiters and waitresses seem to be at the end of their lives... No smiles, sighs... In short, no joy at home. And really not worthy of a 4*...

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Opinion filed on 26/02/2023
Mireille G.
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2023
Nadir K.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2023
Melissa D.
10 / 10
Stay in 01/2023

We had a very pleasant and perfect stay! Clean, neat hotel, room was spacious. Very welcoming staff, regarding the spa is a marvel, sauna, hammam, jacuzzi. Go with your eyes closed ❤

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Opinion filed on 24/02/2023
Tim R.
8 / 10
Stay in 02/2023

Hello, we enjoyed our stay very much, but several things could be improved in your hotel, for example at the spa, I find it a pity that the swimming pool is not isolated since the aquagym lessons with music are heard from the jacuzzis where we relax. In addition, the deckchairs where you rest are directly next to the swimming pool and therefore next to the noise, it's a shame... The spa also deserves a little renovation, it's a shame that the buttons are far removed from every activity in the spa. Sincerely, Tim Ratel

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Opinion filed on 24/02/2023
Pascal V.
8 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2023
DIDIER L.
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2023
Anonyme .
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/02/2023
SYLVIE R.
6 / 10
Stay in 02/2023

Pb of sagging mattress bedding, (WINDOW SIDE), the duvet is flush with the mattress, no fallout on the sides. Basin drain problem, but solved. Pb of bath knob, simultaneously with the tap!! (wasting of water) Catering of the dishes offered but not available.

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Opinion filed on 23/02/2023
Anonyme .
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/02/2023
Laetitia M.
10 / 10
Stay in 02/2023

Friendly atmosphere, pleasant and helpful staff, a good little moment of relaxation

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Opinion filed on 21/02/2023
Agnès C.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/02/2023
Florent L.
2 / 10
Stay in 02/2023

You will be seduced when you arrive in the lobby of this establishment, the SPA and restaurant areas will also delight you. On the other hand, big disappointment with the rooms, old-fashioned decoration, dirty fridge, unclean box spring cover, duvet cover put upside down (seam on the outside) mattress topper that does not fit on the bed, we paid extra for a room service at 10 a.m., it was the chambermaids who woke us up at 9:30 a.m. because no communication between the services, was not aware that we wanted breakfast for 10 a.m. For a 4 * hotel, we still expect a minimum of finishing in the preparation of the rooms. We have of course brought up this various information, everyone knows this kind of concern but no one is really concerned, no consideration for the customer, very disappointing.

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Opinion filed on 19/02/2023
Johann H.
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/02/2023
Bruno P.
6 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/02/2023
THUILLIER R.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 19/02/2023
DIDIER A.
6 / 10
Stay in 02/2023

The quality/peix ratio is average. The bed lamp in my bedroom was rickety. I reported it to the reception who did not find a solution to this problem. For 135 €....it's expensive. The fish of the day was really pokey. About 4o g of flounder and a handful of tagliatelle for 19 €....That's not acceptable. Otherwise, friendly staff and nickel breakfast.

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Opinion filed on 19/02/2023
Gabrielle B.
10 / 10
Stay in 02/2023

I recommend this hotel we spent one night it was top massage at the top

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Opinion filed on 18/02/2023
Hervé V.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/02/2023
JEAN MICHEL L.
10 / 10
Stay in 02/2023

Business meal between colleagues and relaxation / friendly setting and equipment 😀

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Opinion filed on 17/02/2023
LEBLANC L.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 10/02/2023
Herve G.
8 / 10
Stay in 02/2023

Hotel well located and free access to the swimming pool and the spa

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Opinion filed on 09/02/2023
Jaroslaw K.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/02/2023
Anonyme .
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/02/2023
Anthony D.
6 / 10
Stay in 02/2023

An address where I have been going for years! The hotel is still up to standard but the restaurant is very disappointing. Not at all at the level and two hours to eat a dish of the day not hot and not famous ... very disappointing!

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Opinion filed on 09/02/2023
Morgane V.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 07/02/2023
Anonyme .
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/02/2023
Charlotte T.
10 / 10
Stay in 02/2023

Great stay however for the price of the night the breakfast could be offered

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Opinion filed on 05/02/2023
Moncef L.
10 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/02/2023
Isabelle H.
10 / 10
Stay in 02/2023

I can only put "very good" everywhere! From the room to the Spa to the restaurant, everything was of high quality with smiling and very professional staff. It was a second happy experience in this hotel and I intend to return!

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Opinion filed on 04/02/2023
Anonyme .
8 / 10
Stay in 02/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/02/2023
Camille B.
10 / 10
Stay in 01/2023

Very welcoming staff. Splendid view.

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Opinion filed on 02/02/2023
Julie B.
4 / 10
Stay in 01/2023

Aging hotel. For a night at more than 200€, there is a lot of equipment missing in the room. No coffee maker, toiletries or even a bottle of water. To compare other nights in other 4-star hotels, this one is clearly below. The decoration is not up to date. For a hotel/spa, there are no toiletries in the bathroom, just a 2-in-1 shampoo-shower gel, the same as found in "budget" hotels. Disappointing experience. Finally, for a room sold with a view of the lake, there is a fort opposite a residence that overlooks the room. Overall, disappointing experience.

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Opinion filed on 29/01/2023
Sophie L.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 29/01/2023
Anonyme .
8 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/01/2023
Anonyme .
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 28/01/2023
Anonyme .
4 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/01/2023
Anonyme .
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/01/2023
Ophelie C.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/01/2023
Anonyme .
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/01/2023
Anonyme .
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/01/2023
Anonyme .
8 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/01/2023
Sandrine G.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/01/2023
Stephanie S.
6 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/01/2023
Joao Paulo D.
10 / 10
Stay in 01/2023

Excellent hotel, impeccable SPA, magnificent landscapes, everything clean.

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Opinion filed on 14/01/2023
Nancy P.
4 / 10
Stay in 01/2023

The reception staff, too often, were glued to their computer screens or their telephones. Some of the reception staff showed themselves to be indifferent to the comfort of their clients, even rude and arrogant. In my case, when loud construction noise above my room on Tuesday woke me abruptly from a nap after an early lunch and before before going to the pool, the response was that they were obliged to do work while open, since they never close and that it was very rare and only between 1 p.m. and 2 p.m., so basically I understood it was too bad for me. This was shocking to me for any hotel, even worse for a 4* hotel. They did not warn me, they did not offer to change my room, when I suggested it, they did not offer anything to make up for the incredibly loud noise nuisance, when I asked what they would do to compensate. They could not even promise that there would not be noise other days. They said they did not know there would be work, that day, and that "something broke" in a room, when in fact, I later learned that they were installing new cabinets in a room on the 4th floor. They said I could not talk to the Director until Thursday, but I was given no specific appointment. On Wednesday, there was a lot of furniture being dragged around in the morning, which to me seemed to confirm that they were doing renovation above me. On Thursday, the Director took me right away, listened to me, said he was sorry, but he defended his staff, saying they did not know what was going on. He defended that he was sick and so had the right not to intervene the day of the incident. He said that when the work bothers a client, he offers 15% off of a night stay and was firm in saying the noise nuisance was something they had the right to do and indeed it could happen at anytime. He revealed that the work was waiting for a while, for the delivery of the closet. (So it was not a little something that broke the night before.) I consider unprofessional and not 4* behavior, the direction's attitude toward the normalcy of allowing major renovation noise with clients present. They took 21 euros off my bill, and he agreed that he could not promise there would not be construction noise in the future. So tranquility in this hotel cannot be assured. Also, the quality of the meals apparently cannot be assured either. While the meals on M, W, Th were good, on Tuesday and Thursday, what I ordered was bland and undercooked, quite disappointing (some of the bad dishes were supposed to be what I had enjoyed on a previous day. In general, for a spa hotel restaurant, the menu lacks lighter salad meals, and green vegetables. Upon request they did offer me a green salad with my fish on Friday. Service is sometimes fast, and sometimes very, very slow. One other non 4* thing, the flag that flows high at the entrance is ripped and smokers' cigarette butts are thrown over the balcony onto the fake green grass outside the second floor balconies. This look trashy, and should be forbidden or at least cleaned up daily. In my opinion. the renovation decor in my room does not look 4* and the floors without carpets, are apparently not sound proof, so chair movements from those above are very loud. I also regret that access to the lake is not easy for those who have limited mobility of any kind. possibility and some great staff but my stay was disappointing to me. I will not be returning, accept for the spa and maybe the restaurant on M, W, F. I took full pension. The chef on Monday, Wednesday and Friday at lunch was spectacular, and I complimented that chef for every delicious meal. Nice buffet breakfast. Restaurant staff, cleaning staff, spa staff were consistently helpful and professional. WiFi worked, though I used it only once in my room and nowhere else. Nice pool facilities but sometimes too crowded. It was easy for me to extend my stay a day to use the pool facilities longer. This decision was made before the problems with my stay began. I could have cancelled, but I stayed on for the good of my painful joints, exclusively.

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Opinion filed on 14/01/2023
Gilles B.
10 / 10
Stay in 01/2023

Very professional and welcoming staff. Very good service

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Opinion filed on 14/01/2023
Markus H.
8 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 11/01/2023
Sabrina S.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/01/2023
Filipe M.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 08/01/2023
SANFILIPPO S.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/01/2023
Jacqueline J.
10 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 05/01/2023
Gilles V.
8 / 10
Stay in 01/2023

Disappointing on the catering menus displayed in the establishment and on the site no longer correspond to the current menu, moreover on the proposed menu, 2 selected products not available. We are offered to choose a time for dinner and they come to see us 40 minutes later to take the order. At the bar service more than light (reception and delay) However a good stay but for an establishment of your standing these improvements are to be taken into account. Cordially

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Opinion filed on 04/01/2023
Otilia Z.
2 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 04/01/2023
Jean-Michel E.
8 / 10
Stay in 01/2023

It's a superb hotel, unfortunately the service in the restaurant ruins everything, 1h30 for a starter and a main course. It's far too long, because of that I don't plan to come back. Damage.

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Opinion filed on 03/01/2023
Anonyme .
8 / 10
Stay in 01/2023

This customer has ranked the hotel without leaving any comment.

Opinion filed on 03/01/2023
Aurore G.
8 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/01/2023
Iuliia S.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/01/2023
Sandrine I.
10 / 10
Stay in 12/2022

Very pleasant stay, great hotel, very well located. Friendly staff.

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Opinion filed on 01/01/2023
Marie G.
6 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/01/2023
Clementine J.
8 / 10
Stay in 12/2022

Excellent stay Access to the spa in the bathtub is a real plus. On the other hand, the restaurant is disappointing, the quality is much lower than what is expected of a **** hotel

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Opinion filed on 28/12/2022
Christophe B.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/12/2022
Jerome M.
4 / 10
Stay in 12/2022

The level of services of the hotel does not deserve the 4 stars, the bathroom needs to be redone, the mold in the caralage joints, the broken equipment, the broken tiles, the extra price for the lake view is useless because the room overlooks the nautical center... The only positive point is the balneo and again some equipment does not work or is broken.

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Opinion filed on 26/12/2022
FRANCOIS L.
6 / 10
Stay in 12/2022

the SPA: The bathrobe system is not up to date: many customers choose the wrong bathrobe before leaving the SPA and therefore we see a lot of people picking their bathrobes to find their personal belongings... I myself took my bathrobe with the card of our room in it... Bad to cross the bar to the reception wet and in a bathing suit The room: bad, damaged washbasin cabinet, blackened joints of the bath, sagging bedding, green carpet on the roof visible from the balcony in poor condition! Paying for a lake view and having an unwanted dilapidated green carpet view is not great. The restaurant: the catamaran, we were forgotten after entering, we waited 1 hour and unfortunately had to leave without asking for our rest. A waiter came to clear our soup bowls asking us if we were done?! Did the servers mix up a soup bowl and a dessert cup?!! The 4 stars are very dusty yet the prices are 4 stars!! Room service breakfast: perfect, it allowed us to end on a good note. The quality of the products was there and the quantity amply sufficient.

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Opinion filed on 24/12/2022
Stéphane M.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/12/2022
Manon D.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/12/2022
Gilles B.
10 / 10
Stay in 12/2022

Very professional and friendly welcome, very good room

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Opinion filed on 18/12/2022
Marc V.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/12/2022
Christophe T.
8 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/12/2022
Richard D.
10 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 13/12/2022
Gilles B.
8 / 10
Stay in 11/2022

Everything is fine, surely the bathroom fittings could be improved?

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Opinion filed on 03/12/2022
Guillaume D.
8 / 10
Stay in 12/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/12/2022
EDWARD S.
10 / 10
Stay in 11/2022

Room a little tight with wonderful view. Great swimming pool with odd semi hot tub much more crowded than the pool. Great service. Not close to town but there are afew restaurants and a deli near by.

Opinion filed on 02/12/2022
Pierre M.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/11/2022
Arnaud C.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/11/2022
Florence S.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/11/2022
Jean-Michel E.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/11/2022
Anthony N.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 22/11/2022
Anonyme .
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 21/11/2022
Dounyazed D.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 20/11/2022
Anonyme .
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 17/11/2022
Anonyme .
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 16/11/2022
Michel D.
10 / 10
Stay in 11/2022

beautiful place, very friendly welcome and restaurant at the height

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Opinion filed on 15/11/2022
Anonyme .
4 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 14/11/2022
AURELIE V.
8 / 10
Stay in 11/2022

very disappointed with the restaurant, very little choice, a fruit salad at 8th to have 3 pieces of apple, a few pieces of not fresh pineapple and 1 grape, inadmissible!!! I come several times a year to this hotel, I don't think I'll go back to the restaurant.....

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Opinion filed on 13/11/2022
Fanély R.
10 / 10
Stay in 11/2022

Hotel very well located. Very pleasant welcome. The spa area is very good even with children. The spacious room and the hearty and good fast food restaurant.

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Opinion filed on 12/11/2022
Anonyme .
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/11/2022
Anonyme .
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 09/11/2022
Jean-Paul G.
10 / 10
Stay in 11/2022

A holiday air even in the evening stopover

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Opinion filed on 09/11/2022
Cedric P.
10 / 10
Stay in 11/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 06/11/2022
Michel M.
4 / 10
Stay in 11/2022

Hello The spa and the swimming pool are assets and the wide hours without supplement But the menu is disappointing the food is banal and poorly exploited (chef in the kitchen?) I who travel a lot for business there is an upgrade to do in relation to the lodge hotels of this level Regards

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Opinion filed on 05/11/2022
Clément G.
6 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 02/11/2022
Fabisch L.
10 / 10
Stay in 10/2022

Service with little care in all hotel areas up to these stars

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Opinion filed on 01/11/2022
Franck M.
8 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 01/11/2022
Caroline P.
4 / 10
Stay in 10/2022

The standard lake view room was ok. However, the joints of the sink and the bathtub were moldy and in poor condition. In addition, the cocktails were bad, the service at the bar not correct. The wait at the restaurant was very long (30 mins to take an order, 50 mins before getting the starter, not to mention that the dish was brought to us beforehand…). Apparently there was a lack of staff, except that the servers were 5, I think there was mainly a concern for organization. The dishes were nevertheless rather good, with a downside for the creme brulee that came out of the fridge. Accommodation and restaurant not at 4 star level. No commercial gesture on the note

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Opinion filed on 01/11/2022
Jordan P.
10 / 10
Stay in 10/2022

Really great overall

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Opinion filed on 31/10/2022
Emilie Z.
6 / 10
Stay in 10/2022

We tested the suite for one night, very nice modern room with all the comforts, lacks a few small details to improve, magnificent view of the lake. We slept badly, the VMC made a lot of noise and it was very hot, yet there was no heating. The breakfast was very good, the restaurant on the other hand is not worth a 4 star, fries and meat not well cooked, long wait. .. The staff is friendly and the hotel has a very nice modern decoration. So mixed reviews.

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Opinion filed on 31/10/2022
Patrice G.
10 / 10
Stay in 10/2022

A great experience for a weekend on the shores of Lake Bourget in Aix les Bains!

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Opinion filed on 29/10/2022
Isabelle C.
8 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/10/2022
Nadir K.
10 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/10/2022
Anonyme .
10 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 27/10/2022
Lise F.
10 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 26/10/2022
Anonyme .
10 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 25/10/2022
Michel U.
10 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 24/10/2022
Anonyme .
6 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 23/10/2022
Laurent J.
8 / 10
Stay in 10/2022

Welcome and room very good for the restaurant to improve the breakfast is excellent plentiful The staff is at the top

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Opinion filed on 23/10/2022
Steven R.
10 / 10
Stay in 10/2022

If I could change one thing it would be to have an English menu in the restaurant the staff do not speak much English and they tried to help but it would be so much easier to have a menu in English. Even if it is done the day you have English guests as the hotel knew we were coming

Opinion filed on 23/10/2022
Francesco R.
10 / 10
Stay in 10/2022

Superb hotel with a view of the lake or the mountains Very welcoming and smiling staff Comfortable rooms Quiet and clean What about the spa It is magnificent and rejuvenating We were won over by this establishment We will be back very quickly See you soon

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Opinion filed on 22/10/2022
Damien F.
8 / 10
Stay in 10/2022

This customer has ranked the hotel without leaving any comment.

Opinion filed on 18/10/2022
Pierre C.
10 / 10
Stay in 10/2022

excellent stay.

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Opinion filed on 17/10/2022