Restaurant Adelphia
The must-haves
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WIFI Free
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Bar
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Private Parking Free
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Animals accepted Free
Restaurant Adelphia
Generous cooking in a wonderful setting
Monday:12:00-14:00 , 19:30-21:30
Tuesday:12:00-14:00 , 19:30-21:30
Wednesday:12:00-14:00 , 19:30-21:30
Thursday:12:00-14:00 , 19:30-21:30
Friday:12:00-14:00 , 19:30-21:30
Saturday:12:00-14:00 , 19:30-21:30
Sunday:12:00-15:00 , 19:30-21:30
Restaurant Menu
The restaurant facilities and services
The restaurant facilities and services
The must-haves
Services
Parking & Transport
Equipments
Multimedia
Wellness
Accessibility
Accepted means of payment
Cuisines served at the restaurant
- A totally free loyalty programme
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The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Monday:12:00-14:00 , 19:30-21:30
Tuesday:12:00-14:00 , 19:30-21:30
Wednesday:12:00-14:00 , 19:30-21:30
Thursday:12:00-14:00 , 19:30-21:30
Friday:12:00-14:00 , 19:30-21:30
Saturday:12:00-14:00 , 19:30-21:30
Sunday:12:00-15:00 , 19:30-21:30
Logis Hôtel Adelphia
Favourites : Views of Lake Bourget
Practical information
Access and Directions
Reception and contact
Restaurant contact
See the phone number of the restaurant 04 79 88 72 72
Send an email info@adelphia.fr
Payment methods
Frequently asked questions about the institution Logis hotels restaurant adelphia
Are pets allowed in the restaurant Logis hotels restaurant adelphia?
Is the Logis hotels restaurant adelphia restaurant accessible to people with reduced mobility?
- Restaurant suitable for the disabled
What languages are spoken by the staff of the Logis hotels restaurant adelphia restaurant?
- English
- German
- Spanish
- French
Can I use my e-gift card in the Logis hotels restaurant adelphia?
What type of cuisine is offered at the Logis hotels restaurant adelphia?
- Traditional
How is the Logis hotels restaurant adelphia name evaluated?
What are the opening hours of the Logis hotels restaurant adelphia?
Does the Logis hotels restaurant adelphia have a bar?
What is the price of a meal in a restaurant Logis hotels restaurant adelphia?
Reviews
Recommendation
8.6/10Total / general mark
8.5/10Reception and service
8.6/10Accommodation
8.5/10Restaurant
7.9/10Value for money
8/10Cleanliness
9.1/10Breakfast
9.5/10All reviews have been written by guests who have stayed and/or eaten at this establishment.
Trop de monde dans les bassins par moment...
Transat " réservé" en laissant son peignoir alors que personne ne m'occupe...
Le service du soir au restaurant de l hôtel était un peu long. Nous avons dû renvoyer un plat qui contenait de la crème alors que ma compagne avait signalé qu elle était allergique au lactose au début du repas.
hotel à rénover - vieillissant
spa correct
soins bien-etre expéditif
Mon conjoint et moi sommes venus pour nous détendre et relaxer, et nous avons été plus que satisfaits. Nous avons été dans une bulle de bien-être tout le séjour et nous sommes repartis avec l’envi de revenir très prochainement ! Toute l’équipe a été très accueillante dans tous les services, un plaisir !
Mention également spéciale pour le restaurant dont la carte sublime nos papilles.
Déçu
Très bon séjour ras
Merci à vous tous pour ce moment dans votre établissement
séjour bien déroulé, très bon accueil, chambre au calme, cadre agréable cependant beaucoup de monde au spa et impossibilité de profiter du jacuzzi ni des bains à remous, manque de partage entre les gens certains clients y restaient de très long moments...dommage. Petit déjeuner très excessif niveau prix.
Jitee et l super , Spa très appréciable, chambre confortable
Superbes prestations dans la bonne humeur et la convivialité
Super séjour comme toujours !
3ème fois que j'économise pour venir dans cet établissement. Spa top accès libre de 9 à 23h avec des cours différents de gym aquatique.
Bon petit-déjeuner, chambre spacieuse.
Excellent séjour
Hotel de qualité avec de très bonnes prestations.
Je recommande, particulièrement, les séjours professionnels ou les prestations remplissent toutes les attentes.
5eme fois que je loge dans cet hôtel et toujours satisfaite j ai emmené 4 ersonnes différentes qui ont aussi apprécié leurs séjours
Resto toujours pas terrible...personnel débordé...
Chambre : tv ne fonctionne pas, l'eau de la douche ne s'évacue pas car syphon bouchon...
Serviettes de bains sales et trouées, infiltration d’eau dans la chambre, propreté qui laisse à désirer… et pas de climatisation alors qu’il faisait 30 degrés en journée. Très déçue des prestations.
Très bon séjour. Les piscines sont tjrs aussi agréables et propres. Prix du petit-déjeuner un peu élevé.
C’était un cadeau d’anniversaire pour ma fille et son compagnon; ils ont été ravi de leur séjour à l’hôtel, l’accès au Spa le jour de l’arrivée et celui du départ, la chambre, le petit-déjeuner, le dîner…tout était très bien. Ils ont été enchanté de leur petit séjour.
Personnel très accueillant et sympathique. Infrastructures de soins et aquatiques super et restaurant parfait
Établissement très correct-Personnel serviable et disponible.
Restauration à améliorer (service un peu limite et diversité des menus.
Avis sur l’Hôtel Restaurant Adelphia
Points Positifs :
Accueil chaleureux : L’accueil à l’hôtel Adelphia a été très agréable, ce qui a grandement contribué à une expérience positive dès l’arrivée.
Hôtel moderne : Les installations modernes de l’hôtel ont été appréciées, offrant un cadre confortable et contemporain pour le séjour.
Spa accessible : Bien que le spa n’ait pas été utilisé par manque de temps, sa disponibilité est un atout pour l’établissement.
Personnel agréable : Le personnel de l’hôtel a été courtois et serviable, ce qui a rendu le séjour encore plus plaisant.
Restaurant : Le restaurant offre un excellent rapport qualité-prix, avec des plats savoureux et bien présentés.
Points à Améliorer :
Hygiène du personnel : Il a été observé qu’un serveur se passait fréquemment les mains dans les cheveux avant de servir les clients ou de couper du pain. Ce comportement est préoccupant en termes d’hygiène et devrait être corrigé.
Problème de literie : Bien que le lit soit de grande taille, le fait qu’il soit composé de deux sommiers non solidaires a posé problème. Il serait bénéfique de revoir cette configuration pour assurer un confort optimal.
Conclusion : Malgré quelques désagréments, le séjour à l’hôtel Adelphia a été globalement satisfaisant et a permis de passer un bon weekend. Il est conseillé à la direction de prendre en compte ces retours pour améliorer l’expérience des futurs clients.
Bonjour
Nous avons séjourné durant 1 WE et ce pour la 2de fois en 2024. Très bon séjour, la chambre était très bien, très spacieuse, située en face du lac, l'espace piscine -détente, très très bien, nuit très calme. Nous recommandons cet hotel. Et j'espère pouvoir y retourner.
Merci à toutes les équipes
Tout était parfait
Accueil chambre restaurant spa.
Cela fait 11 ans que je dors dans cette établissement lorsque je vais en Savoie.
C'est un excellent rapport qualité prix, les chambres sont spacieuses, la restauration ainsi que le petit déjeuner sont de qualités et le SPA est fonctionnel. Le fait d'être Logis est également un plus !
Cet établissement est presque parfait, à améliorer les salles de bains avec encore des baignoires peu pratique et la fidélisation de leur personnel qui change sans arrêt ce qui fait que malgré toutes ses années ont me demande encore si c'est la première fois que je vient.
Accueil et personnel aimable et efficace.
piscines agréables, qualité de l'eau bonne. par contre, la salle de fitness laisse à désirer, plusieurs appareils hors fonction! dommage pour un établissement tel que le votre.
Tout étant parfait, accueil, restauration, l'espace aquatique équipements
Pour notre 4ème séjour malheureusement la literie de la chambre 415 est catastrophique. Les matelas sont en forme de baignoire
Un hôtel qui ne mérite pas ses 4 étoiles
Malgré 2 demandes pas de savon dans la douche flacon vide
La porte fenêtre de la terrasse ne ferme pas
Serviettes décousues
Par douche empêche d'accéder au robinet
Propreté très limite
Spa vieillot
......
Un personnel d'accueil méprisant et une piètre qualité de service, un restaurant qui fonctionne au ralenti... bref rien ne va dans cet établissement.
Juste correct grâce à la propreté des chambres, félicitations pour le travail au personnel d'entretien, et la qualité de la literie sinon ce serait un zéro pointé.
Une haleur étouffante en, chambre et la clim ne fonctionne pas.
Une brochure annonçant l'accès à Canal+, ce qui a fait pencher ma décision pour choisir cet hôtel car en déplacement et pensant pouvoir regarder le fameux 1/4 de finale Real Madrid-Manchester City ; mais en réalité aucun accès à ces chaînes.
Pratique commerciale mensongère qui me semblait disparue depuis longtemps mais cet hôtel et le comportement de certains employés m'a fait voyager dans le temps, période serf et bourgeois...
Mon départ fut le plus déplorable, avec une employée qui se moque de ma facture avec des prix je cite "au rabais", se permettant ainsi de juger quelqu'un en déplacement professionnel sans ne savoir rien de lui.
Cependant, je ne suis pas responsable de sprix pratiqués
Toujours autant satisfaits de notre séjour qui correspond parfaitement à nos attentes. Personnel disponible et à l’écoute. Nous reviendrons
Très bonne adresse mais des problèmes de service au restaurant peut être dus à un manque de personnel ou incompétence de ce dernier.
C'est un hôtel de qualité avec de belle prestation mais deux points pas top :
1-Les produits cosmétique top mais il y a déjà du shampoing dans la douche alors pourquoi en remettre en échantillon . J'avais oublié mon conditionner (après shampoing ) j'aurais bien aimé en trouvé a la boutique mais j'ai été obligé d'aller en acheter en dehors de l'hôtel
2- Le bar ne servait plus à 22h30 alors que c'est indiqué 23 h , le serveur me l'a fait remarqué très désagréablement en me montrant sa montre et cela un samedi soir .
Je reviens de croisière et du coup je vais vite y retourner au vu des prestations
1 Bouteille d'eau dans la chambre serait la bienvenue.
Nette amélioration bien appréciée, au niveau du restaurant, bien plus de choix pour la demi-pension.
Personnel très agréable, serviable et efficace
Pas de chauffage dans les chambres .......................
Hôtel vétuste, spa correct mais ouvert à la journée pour les personnes de l’extérieur du coup c’est blindé.
La chambre très vétuste.
Serveur peu commode au bar.
Ne mérite pas 4 étoiles, peut être après rénovation.
Prix petit déjeuner 20€ par personne c’est abusé nous l’avons pas pris du coup.
2e séjour dans cet hôtel, preuve qu'il en vaut la peine. Petit regret au niveau de la réception : certaines personnes oublient le sourire ou la formule courtoise. Équipements spa et piscine à la hauteur d’un 4*.
Une hôtel haute gamme tant dans sa décoration que sur la qualité des repas . Personnel agréable, emplacement de m hôtel au top … je recommande et je reviendrai cette hôtel
Hôtel très agréable,avec vue sur le lac du Bourget et ses parcs.Bonne cuisine et petits-déjeuners sensationnels. Les chambres sont spacieuses ainsi que leurs terrasses et très propres. Je recommande
Accès illimité au SPA, chambre spacieuse, personnel souriant. Repas copieux sans parler du PDJ ! Une très bonne expérience
Superbe chambre et super spa
Un établissement idéal pour une vrai pause au bord du lac du Bourget avec un parking fermé.
Les chambres sont spacieuses avec balcon et une excellente literie. Le restaurant propose un petit-déjeuner sous forme de buffet, particulièrement copieux ; la carte du dîner est variée.
Enfin, le spa avec un espace gym, un espace détente, une piscine et une terrasse
Tout était parfait ! Nous reviendrons avec grand plaisir
Un hôtel bien situé, une chambre spacieuse et un spa agréable mais le tout aurait besoin d’un petit rafraîchissement. Le petit déjeuner est super mais le restaurant, bien que très abordable, n’est pas du tout à la hauteur. Le rapport qualité/prix habituel d’une chambre est bon mais pour le week-end de Pâques avec les prix doublés au minimum, le compte n’y est pas tout à fait.
Accueil : très peu d’explications
Chambre et piscine : top
Restauration : nous avons pas pu y manger car priorité aux personnes en nuit étape ou demi-pension. C’est limite !
Concernant le petit déjeuner rien à dire : parfait .
+ L'hôtel est bien situé au calme au bord du lac. + bon accueil et très bon petit dej bien garni avec de bons produits.
+ le spa qui est de qualité avec possibilité de faire des soins
L’hiver il manque un petit chauffage d’appoint dans la salle de bain pour pouvoir faire sécher les serviettes, les maillots de bain et les peignoirs
Établissement très agréable, propreté parfaite. Repas au restaurant très copieux et bonne cuisine.
L'accueil pourrait être amélioré en mettant, dans les chambres, un document précisant qu'il faut s'inscrire au restaurant pour un des deux services, qu'il y a des cours d'aquagym....
Au restaurant, nous avons ressenti un service un peu désorganisé, et du stress chez les serveurs. c'est dommage.
Très bon séjour et prestations de qualité. Un petit bémol, j' ai trouvé la baignoire extrêmement glissante, elle serait peut-être à sécuriser
La salle de bain est pas très bien une serviette de bain manquante et une serviette tachée
Deuxième séjour dans cet hôtel nous n'avons pas été déçus. Nous reviendrons. Excellent rapport qualité-prix. Situation idéale. Un point fort : l'accessibilité illimitée spa. Restaurant très correct. Petit déjeuner exceptionnel !
Une suggestion : un sèche serviette dans la salle de bain afin de faire sécher les maillots de bains et les peignoirs.
Pour un court séjour détente avec vue lac !
Nous avons passé un super séjour ! Nous recommandons vraiment cet hôtel !
Nous sommes juste très déçu de l'accueil et service du bar ..
Nous étions dans la chambre 301et avons mal dormi à cause du matelas qui faisait des creux. Je trouve cela inacceptable pour un hôtel quatre étoiles.
Nous l'avons signalé à la réception lors de notre départ, mais nous n'avons eu droit à aucun geste commercial, malgré la photo qui montre bien les enfoncements du matelas.
Cliente fidèle depuis des années 😊
Toujours un plaisir de venir chez vous
Ce n'est pas la première fois que je viens, j'adore ce lieu, sa situation, l'accueil que ce soit pour l'hôtel que le Spa et la qualité des massages (merci a Chloé),la qualité de la literie
Je regrette juste que pour un hôtel avec un spa il n'y ait pas des sèches cheveux performants dans les chambres ! Et pourquoi pas une machine à café dans les chambres
Ce serait bien aussi de laisser à disposition des peignoirs secs dans la chambre car nous avons adoré pouvoir profiter du spa le soir mais remettre le peignoir mouillé de la journée 😬😬
Nous avons passé un weekend formidable
Une vraie bulle pour se reposer et se ressourcer
Merci
Très bon accueil
Cependant le service du bar pour le restaurant est un peu décevant.
Les verres ont été posés en bout de table à vous de vous débrouiller
Tout est plutôt très bien, accueil, piscine et services, localisation. Service en salle un peu long pour le repas du soir cependant.
Et il faudrait penser à renouveler les plateaux tâchés pour le petit déjeuner. Ainsi que nettoyer le bas de leur rangement qui n'est pas très propre.
Un très bon séjour détente avec une vue magnifique.
Personnel efficace et sympathique.
La suite est top (confort et équipements)
Il manque peut-être juste un document récapitulatif des prestations (bien sur on peut les trouver sur le site web mais il faut avoir le réflexe d'aller voir)
Manque de porte manteaux pour peignoirs mouillés.
Espace entre le bar et le spa sale, morceaux de verre par terre.
Dommage, planches charcuterie uniquement de 15h à 18h .
Le premier jour on nous a refusé le restaurant car nous n avions pas réservé, alors qu'il y avait très peu de tables prises.
Pas de respect dans le spa, enfants dans jacuzzi qui plongent et vous ecrasent les pieds et dans l espace qui leur est interdit malgré l affichage.
Dommage on aurait aimé une douche dans la sdb
Manque de petits rangements dans la sdb
Hotel and stay great, decor is a little outdated but comfort and amenities was great. More information for the spa would have been great before arrivals such as shorts not allowed and flip flops obligatory.
Restaurant half board was definitely not worth the money paid. Service was rushed, there was no atmosphere in the restaurant and the food was not great and all. (Frog legs were ‘swimming’ in Oil and just tasted burnt. The ribs had a mouthful of meat and the rest was fat (I like fat but it was too much), the sauce was advertised as BBQ /bourbon but tasted like cheap tomato sauce for pasta from a can) mostly uneatable. We went for lunch at a local restaurant before arriving at the hotel and paid a lot less for a lot more. However the breakfast was had a great choice, great quality and was just fantastic!
Gros souci avec la responsable de salle qui se moque ouvertement de nous. Incapable de s'adapter à la demande du clients. C'est bien regrettable car tout le personnel est très agréable
Sauna et hammam en panne
Jaccuzzi en maintenance
Très décue comme je l'ai dit en partant
Superbe hôtel, qualité des prestations au rendez vous.
Si on dépasse l’apparence, scintillante … On s’aperçoit vite que la piscine est très abîmée, pleine de rouille, les tuyaux qui font des jets d’eau sont plein de rouille qui tombe dans l’eau, il suffit de passer la main dessus et on a la main marron! … la salle de bain n’est pas nettoyée correctement… Des traces, surtout sur les murs et les chromes et les poignées, etc.. il manque des papier toilette etc. les serviettes de toilette qui sont petites et de très mauvaise qualité fines et sèches. Le produit de salle de bain quelconque. Le lit est dur malgré qu’il soit somme toute de marque connue . Une grosse tache sur le dessus de lit en arrivant. un trou dans le rideau de cigarettes. Les rambarde du balcon pleine de poussière. Le chauffage de la chambre qui ne s’arrête pas et la clim ne fonctionne pas. Donc une chaleur insoutenable toute la nuit. Bref, c’est un espace qui est tout pour être agréable, mais qui est très mal entretenu… Je suis venue il y a deux ans et la qualité était bien supérieure. Hélas. Très cher, rapport qualité prix. La chose positive à souligner est la Dame responsable du ménage qui est venue mettre le sur matelas qui manquait dans la chambre à ma demande. Les fontaines à eau sont pleines de tartre pas nettoyées . Il suffit d’un peu de vinaigre… Et pourtant. Le petit déjeuner est OK, classique mais varié. La machine à se faire Les jus d’orange en direct est un réel plus.
Aucune place dans la salle de bain pour poser ses affaires de toilette. Par terre… On prend l’eau Si on pose autour des robinets de l’évier au choix… Idem dans la douche.
Pas de portemanteau dans la chambre, et les cintres sont défectueux. La moitié ne tiennent pas les vestes et tombent…
Je pense que d’une manière générale, rien n’est vérifié au niveau du ménage, rien n’est fait en terme de maintenance avant qu’il y ait des problèmes… C’est de l’à peu près.
Je pense que la piscine pourrait fermer si il y avait un contrôle d’hygiène au niveau de cette trouille qui s’infiltre coule.
Facilité de parking.
Top ! Bon service, très bon petit déjeuner varié et de qualité.
Un espace spa très agréable une chambre magnifique ! Très contents de notre séjour , nous reviendrons
Très bon accueil,chambre spacieuse,spa parfait
Clean hotel, well located. Spacious room, very comfortable bedding.
Very good stay.
Very nice experience. Some reviews are quite harsh, which makes us all the more pleasantly surprised by the quality of the stay. Large, clean room, very well-equipped SPA area, very generous and high-quality breakfast, parking. We will come back !
165 € la chambre double 4 étoiles, avec SPA compris en cette saison. Rien à redire, sinon le matelas un peu mou, et le chauffage difficile à baisser. Accueil parfait, SPA 3 bassins sauna hammam parfaits.
Good value for money for an evening stopover. Closed parking but not necessary because there is space in front of the hotel. Modification of my reservation on site, simple and efficient service. Excellent dinner and breakfast.
I already knew the establishment for Zen days. This time I treated myself to one night and I am not disappointed. Everything is perfect, the staff, the service, the services. I took advantage of the Spa which I always appreciate as much and a treatment. Chloé's massage was great! I really liked your Christmas decoration, sober but warm. Thank you, the stay was perfect and refreshing.
I come back, I will come back, I have known this hotel for 15 years and I come 2 to 3 times a year.
We are disappointed with our stay. Expecting a 4-star service and having paid close to €200, the services are not at all in line with the price. The rooms are old, poorly furnished. All equipment is damaged or twisted. The furniture is antique and uncomfortable. No sofa or recliner chair. In terms of cocooning, we found spartan equipment. The shower worked poorly, the sink was clogged. A budget Ibis at €70 per night has better services and facilities. In the spa, you feel like you are at the municipal swimming pool. The doors close poorly in the sauna and it is cramped. For the massages, we had booked for 2. We insisted on being a couple, the staff being less than friendly. It's a place you don't want to return to.
We had a pleasant stay from Monday to Wednesday with very pleasant staff and very good services compared to the price.
Air conditioning in room 216 doesn't work, it was way too warm. The staff couldn't help either. There wasn't enough toilet paper.
Only difficulty: By noting the name of the hotel (and not the precise address) in the GPS, they take you to the wrong address in the center of Aix.
Very kind and attentive staff.
We had dinner in the evening at the restaurant and it was a horror 1h10 for salads, without accompaniment we are still waiting for them and when we announce the wait we are looked down on a lot of customers we were unhappy that evening... review the organization and management. Overall the rooms are very good, a good stay too but a lot of people during the lessons which lead outside so the swimming pool and hamame quickly saturate. Nice experience nonetheless
Everything was perfect for this evening stopover!
Very disappointing experience. Hotel far from the standards of a 4 star today and very unpleasant staff!
Positive: garage, friendly reception Negative: outdated, poor sink drain, poor restaurant service (no bread received…), room facing the lake with a view of the roof.
Beautiful place Very friendly staff In short everything is at the top!!!!
Perfect as always Very very pleasant suite and excellent welcome
Very welcoming, quiet hotel with a pleasant SPA. Access to the SPA until 11 p.m. is great. The staff are very nice, especially Anna who served us at the bar. I recommend
We came back with friends because our first experience was at the top and still at the top I recommend all the spa that you can enjoy before having the room and after having returned the room Small at the top very very plentiful
We had a very pleasant stay.
Second professional stay in the evening stopover at the Adelphia hotel and still as delighted. The price is very reasonable. The rooms are spacious and clean, the view of the lake is magnificent, the staff at reception and in the restaurant are very friendly (very fast service at my request this evening at the restaurant! Thank you again). Excellent and varied breakfast! The gym deserves a little renovation and deep cleaning as well as the machines. The real plus: the SPA which allows you to spend a real moment of relaxation until 11 p.m.! Check out until noon thank you! I will come back ☺️
Great as always!
Very well located and perfect if you take a lake view room (20% more expensive), top reception, nice bath with the possibility of swimming after 7:30 p.m. in hotel guest mode, a real plus.
Very good hotel/restaurant, very professional staff. Well located on Lake Bourget
The room was ok. Very large breakfast. The wellness is large and good. Unfortunately not clean enough. The evening menu was cold and not fresh. Not 4* quality. We will come back more.
Excellent stay Establishment to recommend
Hotel very well located on the port Spa and swimming pool at the top Pleasant staff Stay to be repeated
A bit outdated hotel, too bad. Lack of personalized welcome, not enough explanations on how the care works, where it happens, etc. The room is large, the bathroom too, but the decor is so cheap, too bad. Room service: you should cover the dishes when you bring them to your room, I had to eat my dish before my entry, otherwise it would have been cold. No condiments, no glass, in short, room for improvement! The breakfast in the room is perfectly adequate and served at the requested time. In the pools, there were children, rather noisy, this is clearly not the way to rest.... No one at reception from 7 p.m.! I had never seen that, especially in a hotel that boasts a certain standard.... On the other hand, a big BRAVO to Christelle for this highly professional massage, her attentiveness, and her kindness!
Very nice room, spacious Super good restaurant
Very good time, too bad the temperature of the pools is too low, including the jacuzzi.
Moldy room, strong musty smell in the bathroom. Bed supposed to be king size but they are 2 single beds put together side by side. So it's impossible to put two people in a bed without the mattresses moving apart. The spa is open until 11:00 p.m. but the hammam was already closed at 10:00 p.m. when I arrived. And breakfast is normally served until 10:00 and is actually served until 09:30.
We have been staying at this hotel for many years, for rest and treatment. Always lake view. We know all the rooms: standard, privilege, suite. The reception staff, chambermaid, restaurant all very pleasant. Free hotel parking.
It is always with great pleasure that we return to the Adelphia Hotel.
Warm and very pleasant welcome. Spacious room but in need of a little refreshment. Broken tiles in the WC. Socket cover that doesn't hold. Outdated bathroom. A shower would be more suitable than an old bathtub. Damaged and stained bathrobes. Half board evening meal ok.
While having breakfast at the hotel a member of staff entered our room and stole all of our money. We reported this to reception and to the police, however the hotel has failed in its duty to protect their guests who have paid to stay at this hotel. A duty of care disregarded therefore would NOT recommend this hotel to anyone.
Very welcoming staff, impeccable cleanliness, very appreciable spa hours
Restaurant: mediocre cook. The linguine alle vongole was drowned in cream even though it should be prepared with white wine. Fatty and tasteless. The tempura-style perch looked like ordinary supermarket nuggets and were served with mayonnaise! Unworthy of a four-star hotel.
No problem at the hotel. and responsive staff if necessary Services in the restaurant very very long, but plentiful Spa correct, although changing rooms are aging Several faults need to be reviewed: lack of shades for light bulbs, dryer at the Spa which does not work not, pool terrace not cleaned.... Too bad
Evening stopover. Everything is perfect. The welcome, the relaxation area, the dinner, the breakfast with a varied sweet/savoury choice and the room, nothing to complain about, all this for a very affordable price.
A very pleasant and welcoming place
Great stay, just need to put a blackout curtain in the rooms for 4 people and slightly excessive prices for breakfast despite a beautiful buffet and also it's a little complicated but make it clear to customers in the different aquatic facilities that they are not alone, you should limit the time spent like in the jacuzzi some stay there for 2 hours or no more respect for others
Our dinner orders weren’t interpreted correctly and our main meals were served Luke warm
Very pleasant hotel, quiet and spacious room; quality wellness center and swimming pool; Restaurant with good welcome and beautiful setting but average quality
Beautiful weekend, too bad the reception staff weren't very welcoming!
Top notch staff. Very warm welcome and attentive staff! Very good bedding and very clean room! I recommend !
Comfortable and well located hotel, quiet rooms, very good breakfast. Concerning the negative points: a slightly dated decoration of the rooms, and water-saving showers which in my opinion go too far in the concept, even if the latter is interesting.
Alright
Great welcome, very kind team, the meal was very good, everyone is attentive, the swimming pool is very beautiful with quite a few spas, the location of the hotel is ideal with private parking, it is a very nice experience, we will come back knowing that the room was very pretty with a balcony which gave a view of the lake, thanks again to the whole team who were lovely, well done
Pleasant stay with a very warm welcome, good quality restaurant and the TOP spa area! Looking forward to our next booking in October.
We had a wonderful stay, very pleasant welcome, there is everything you need and the staff is AT THE TOP! The only negative point the restaurant .. we ate there the evening of our arrival, very nice staff but a big lack of communication (dish not available after our order, ordering a new dish and finally we are brought back the dish initially ordered , that they wanted to take us away after starting to eat …) and a very long wait of more than an hour. But it was still good and we will come back to this hotel ☺️
Good morning. Despite a little misunderstanding when booking, the stay went wonderfully. The services offered by this establishment with its swimming pool and other hot tubs made my wife happy. In the evening at the restaurant I invited 2 people from outside, the choices on the menu satisfied everyone, the prices applied are very correct for this type of establishment. In terms of the wine list, it's the same. The staff is very dedicated and does not lack humor. We loved our stay. I recommend . This day there was a terminal in the reception hall to take photos and of course Kodak click-clack while having fun we did a photo shoot at 4, a card with 6 small photos came out of it. Very cool.
Very good welcome, great breakfast, impeccable bedding, only small downside the parking lot was full so we had to park outside so it was not secure
very good apart from very noisy water pipes when a guest fills their tub at all hours of the night. Really very negative point.
Great hotel great location. Great SPA! Restaurant with few vegan choices unfortunately. Order machine broken down the evening of our presence (long wait for dessert). Otherwise everything else was perfect!
Excellent welcome Staff availability. Very nice hotel, well located, quiet. Spa hours very good. Very good restoration.
Reception at the reception around 5 p.m.: no one accompanies us to the room even though it is equipped with a sauna and a jaccuzi spa! Figure it out ! Aged 75, we ask for a small step to access the jaccuzi, which must be accessed by stepping over the side!!! Air conditioning in the room broken: will not be repaired until the next day ... Air conditioning in the spa broken: will not be repaired, "you understand the room is new and there are still imperfections" The location of the refrigerator is heating: " indeed the evacuation of the air was not planned: lack of youth "For a room at 450 euros per night, you can understand our disappointment!
We stayed in this establishment for 2 nights with 2 rooms. One of the rooms had not been cleaned. We reported it to reception. First by phone. The information had obviously not been taken into account. We therefore moved to notify it again. The receptionist asked for proof (photos), then questioned the word, then insisted on moving to verify the statements. Which was particularly upsetting.
Aging hotel, the furniture in the room and the shower are wobbly and barely fit. The Spa is also old but does its job effectively
I had been told a lot about it. And I don't regret it at all. It is a pleasant and very welcoming place to relax. The staff is very good.
Calming stay
Excellent hotel, ideal location. Quality service. Swimming pool and spa at will. Just the restoration (too greasy dishes, service) to improve. And Adelphia can become a 5 star!
Very good, large and clean room with terrace, view of the mountains. Spa, sauna, hot tub, swimming pool, everything is there...
We had a great time. Everything was top notch. The welcome, the quality of service, the cleanliness, the comfort, the spa and the balneo, the breakfasts.
No bath short alloyed at SPA and no presence at the bar during the day
In the top
First stay at the Adelphia hotel .... very satisfied .... we will come back ..
We know the hotel well and that is why we have been coming back for several years. You have to separate the hotel, the restaurant and the spa. Regarding the restaurant, we were surprised by the quality of the food, whether in the evening or at breakfast. The Spa nothing to say, except that despite supervisors we do not respect the shower or the imposed swimsuit. As for the hotel, very very disappointed! If you want to claim 4 stars, you have to give yourself the means. Dubious bed sheet, pillow if you remove the pillowcase, yellowish! ….and then, lack of staff, chambermaid speaking no words of French so that our bed was not made on Saturday morning,……
Hotel very well equipped and which is very well located. Spacious and clean room. Balcony with a view of the port is appreciable
Dirty hotel, services equivalent to 3 stars
Personnel très agréable et hôtel hyper calme avec une bonne insonorisation des chambres. Le coin SPA est TOP. Nous y reviendrons.
We stay regularly in your establishment and unfortunately we see it deteriorate a little more with each stay. The bathroom in our room was not clean. Mold settles everywhere, ditto in swimming pools and locker rooms. It's just bad maintenance. If the cleaning was done correctly right down to the corners, we would not have noticed this. The cleanliness is not worthy of a 4 star establishment. The big plus, the staff is always very pleasant and attentive to customers.
Very pleasant stay in your establishment. Staff available and very friendly. Excellent meal, just a bit heavy for us.
I will not give this hotel 4 stars. The beds were very comfortable and the place was quiet. I really enjoyed the spa. But in general the hotel looked neglected and not well cleaned. I found the price for breakfast at 18€ per person a bit high.
3 negative points. The spa toilets need to be redone. (The smell is unbearable.). The restaurant is not worth the detour, deplorable reception. The rest of the stay. Beautiful room, very clean unforgettable spa, top breakfast.
A very pleasant place...a privileged location.
Disappointed with the room. Sofa bed break! Balcony dilapidated, bathtub not pleasant, impossible to take a bath. Otherwise nice spa breakfast very good.
Very good weekend. Good location. Spa and breakfast at the top
A very good hotel near the lake.
Very bad beds. The fish for dinner was almost inedible. Overcooked and tasteless
Apart from the welcome in an irreproachable decoration, the brilliant swimming pool and the bedding at the top. The decor of the rooms and the view of the exteriors and the equipment are average for a 4 star.
We booked two rooms with airconditioning. The airco's didnt work at the arrival and we made a complaint at the reception, every dag of our 7 days stay in the hotel.. The reception, the director Mr Galice and a technicien confirmed that the airco's should be functioning,, every day again, but they didnt. We became a financial compensation for the seven difficult nights of our holiday (it was 28°C in the rooms).
There was no explanation for Wifi connection in the room. At the reception the girl gave us a link for connection but this was not active because it was a not secured Wifi connection. The third day we found a receptioniste who gave us a hotel-seminaire connection, this was OK.
As always a great relaxing stay
Everything was perfect. The room spacious, comfortable, beautiful and clean. The breakfast is plentiful, nothing is missing. The pool is and the hot tubs are top notch. The staff is very good too. We will come back.
The receptionist could not find our booking on arrival and required assistance. The hotel is rundown and shabby. Our room was dull, without an outllok. The air conditioning did not work. The sofa bed was so deformed, it was impossible to sleep on it and we had to put the (thin) mattress on the floor. The toilet room had no ventilation and stank of old urine. Parts fell off the shower when we used it and the drain was blocked so the water built up in the bath. There was mould around the bath. When we raised some of these issues with the reception, they said the hotel was fully booked. They did not offer any help.
For a hotel described as ‘hotel d’elegance’ it was disgraceful and the advertising descriptions and pictures are deceptive.
Accueil charmant et efficace, chambre impeccable. Restaurant de qualité ainsi que le service. Petit-déjeuner parfait et très varié. Accès au spa compris, très agréable avec un bel espace vert permettant de se reposer au calme.
3rd time..still as good..so we will come back
Pleasant setting, comfortable hotel, disastrous restaurant!
Hotel at the top. We recommend.
Miserable restoration. 2h30 of service for overcooked and cold dishes. Several incidents at neighboring tables. Really shameful. While the hotel and its staff are very good.
Pleasant stay apart from the sheets were full of sand
Great value , Great location and Lovely Restaurant
Superb hotel spa and swimming pool very large accessible and pleasant. The staff is excellent and the parking is free. The icing on the cake, the hotel faces the lake, a stone's throw from the restaurants.
Comfortable bedding but smell of sewage in the bathroom Expensive breakfast at 18€/pers
Really great
I go to this establishment several times a year, I love it 😍
Very nice hotel and aquatic services! recommended if you love the water!
The hotel has exceptional assets but the service is clearly not up to the level of the services provided. The staff can't keep up, the restaurant is frankly not to be recommended, including for breakfast where everything is missing or messy. In short, fortunately the beauty of the region was there to enhance our stay
Super quality price everything very good just the restaurant not enough staff too much waiting to be served
A very nice experience. The Staff were really nice, the Spa was relaxing and the maitre d’hôtel was very helpful. The only negative thing was the noises we could hear early in the morning and all day from chairs or furniture being moved around. We were in room 417.
Clearly an excellent hotel/spa/relaxation establishment... On that side, not much to say except it is highly recommended. In terms of price / quality ratio there is not much to say either (the ratio is largely acceptable and reasonable). On the other hand, on the catering side (the dining room) there is failure... Clearly we have to change! It's just not possible anymore! Too expensive and not at the level compared to the services of an establishment of this kind. Too bad we preferred to eat in the center of Aix les Bains and frankly we enjoyed it but outside...
A very good romantic stay by the lake. the reservation with lake view has been respected. I was able to get the room a little earlier. Spa access is unlimited, included and even after leaving the room.
restaurant to avoid, an interminable wait and menu not top spa and room satisfactory breakfast at the top
Hôtel parfait pour se détendre au SPA
Superb stay! Very welcoming staff. I recommend 100%
2nd stay in Adelphia and I was disappointed. I never got the email indicating the closure of the spa on Friday 17/03. I had booked the night of Friday and Saturday but on Saturday there are too many people at the spa, the hot tubs are taken all the time. The lake view room was fine but the hair dryer in the room didn't work. When I pay €400 for a weekend, I rather want everything to be perfect, but there I was disappointed...
put correct for bathroom because it is a bathtub to step over. Can be complicated for older people and/or with mobility issues preference for a walk-in style shower.
Very nice hotel, the stay was really pleasant. We will come back!
Hotel always as good, welcoming staff and at your disposal. Catering, big black pint in the kitchen a priori which greatly disrupted the service!! To be remedied quickly.
Friendly and available team
to improve: - some of the establishment's equipment (at the spa level) is aging and not sufficiently maintained (damaged doors, stairs with visible rust, loose coat hooks) - the restaurant, even if the meal was correct, we were a little disappointed compared to our previous stays, the dishes were less copious and tasty, like the bar where we waited quite a long time, even if we were well settled very positive: - the stay was overall very satisfactory, we already knew and remain satisfied - the spa, the treatments, the room and the breakfast are always perfect for us
Bedroom: used table, used tiles
Breakfast a bit pricey
Not warned that the restaurant only offered a buffet. Arrival at 9 p.m. service...no more food or almost no more. The freshness of the charcuterie more than questionable ... we would have liked the receptionist to warn us of this on our arrival. Otherwise the rooms and the spa are really very good. Cordially
Very clean and nice welcoming staff
We were very well received when we arrived. Very pleasant hostess. The restaurant is a disaster. Waitress not very commercial and friendly. We asked for a plate of fries as an aperitif it was a definite no without trying to settle for anything else. The outfits of the waitresses and waiters leave much to be desired both in their appearance and in their behavior. A lot of mixing for finally not much. It was not a very pleasant moment. We didn't even have dessert. Damage. For a 4 star hotel we expected better. So we didn't have breakfast or any other meal.
Really disappointed for our weekend. The spa was crowded... Since you allow access to outsiders. Quality of the evening meal really bof... The waiters and waitresses seem to be at the end of their lives... No smiles, sighs... In short, no joy at home. And really not worthy of a 4*...
We had a very pleasant and perfect stay! Clean, neat hotel, room was spacious. Very welcoming staff, regarding the spa is a marvel, sauna, hammam, jacuzzi. Go with your eyes closed ❤
Hello, we enjoyed our stay very much, but several things could be improved in your hotel, for example at the spa, I find it a pity that the swimming pool is not isolated since the aquagym lessons with music are heard from the jacuzzis where we relax. In addition, the deckchairs where you rest are directly next to the swimming pool and therefore next to the noise, it's a shame... The spa also deserves a little renovation, it's a shame that the buttons are far removed from every activity in the spa. Sincerely, Tim Ratel
Pb of sagging mattress bedding, (WINDOW SIDE), the duvet is flush with the mattress, no fallout on the sides. Basin drain problem, but solved. Pb of bath knob, simultaneously with the tap!! (wasting of water) Catering of the dishes offered but not available.
Friendly atmosphere, pleasant and helpful staff, a good little moment of relaxation
You will be seduced when you arrive in the lobby of this establishment, the SPA and restaurant areas will also delight you. On the other hand, big disappointment with the rooms, old-fashioned decoration, dirty fridge, unclean box spring cover, duvet cover put upside down (seam on the outside) mattress topper that does not fit on the bed, we paid extra for a room service at 10 a.m., it was the chambermaids who woke us up at 9:30 a.m. because no communication between the services, was not aware that we wanted breakfast for 10 a.m. For a 4 * hotel, we still expect a minimum of finishing in the preparation of the rooms. We have of course brought up this various information, everyone knows this kind of concern but no one is really concerned, no consideration for the customer, very disappointing.
The quality/peix ratio is average. The bed lamp in my bedroom was rickety. I reported it to the reception who did not find a solution to this problem. For 135 €....it's expensive. The fish of the day was really pokey. About 4o g of flounder and a handful of tagliatelle for 19 €....That's not acceptable. Otherwise, friendly staff and nickel breakfast.
I recommend this hotel we spent one night it was top massage at the top
Business meal between colleagues and relaxation / friendly setting and equipment 😀
Hotel well located and free access to the swimming pool and the spa
An address where I have been going for years! The hotel is still up to standard but the restaurant is very disappointing. Not at all at the level and two hours to eat a dish of the day not hot and not famous ... very disappointing!
Great stay however for the price of the night the breakfast could be offered
I can only put "very good" everywhere! From the room to the Spa to the restaurant, everything was of high quality with smiling and very professional staff. It was a second happy experience in this hotel and I intend to return!
Very welcoming staff. Splendid view.
Aging hotel. For a night at more than 200€, there is a lot of equipment missing in the room. No coffee maker, toiletries or even a bottle of water. To compare other nights in other 4-star hotels, this one is clearly below. The decoration is not up to date. For a hotel/spa, there are no toiletries in the bathroom, just a 2-in-1 shampoo-shower gel, the same as found in "budget" hotels. Disappointing experience. Finally, for a room sold with a view of the lake, there is a fort opposite a residence that overlooks the room. Overall, disappointing experience.
Excellent hotel, impeccable SPA, magnificent landscapes, everything clean.
The reception staff, too often, were glued to their computer screens or their telephones. Some of the reception staff showed themselves to be indifferent to the comfort of their clients, even rude and arrogant. In my case, when loud construction noise above my room on Tuesday woke me abruptly from a nap after an early lunch and before before going to the pool, the response was that they were obliged to do work while open, since they never close and that it was very rare and only between 1 p.m. and 2 p.m., so basically I understood it was too bad for me. This was shocking to me for any hotel, even worse for a 4* hotel. They did not warn me, they did not offer to change my room, when I suggested it, they did not offer anything to make up for the incredibly loud noise nuisance, when I asked what they would do to compensate. They could not even promise that there would not be noise other days. They said they did not know there would be work, that day, and that "something broke" in a room, when in fact, I later learned that they were installing new cabinets in a room on the 4th floor. They said I could not talk to the Director until Thursday, but I was given no specific appointment. On Wednesday, there was a lot of furniture being dragged around in the morning, which to me seemed to confirm that they were doing renovation above me. On Thursday, the Director took me right away, listened to me, said he was sorry, but he defended his staff, saying they did not know what was going on. He defended that he was sick and so had the right not to intervene the day of the incident. He said that when the work bothers a client, he offers 15% off of a night stay and was firm in saying the noise nuisance was something they had the right to do and indeed it could happen at anytime. He revealed that the work was waiting for a while, for the delivery of the closet. (So it was not a little something that broke the night before.) I consider unprofessional and not 4* behavior, the direction's attitude toward the normalcy of allowing major renovation noise with clients present. They took 21 euros off my bill, and he agreed that he could not promise there would not be construction noise in the future. So tranquility in this hotel cannot be assured. Also, the quality of the meals apparently cannot be assured either. While the meals on M, W, Th were good, on Tuesday and Thursday, what I ordered was bland and undercooked, quite disappointing (some of the bad dishes were supposed to be what I had enjoyed on a previous day. In general, for a spa hotel restaurant, the menu lacks lighter salad meals, and green vegetables. Upon request they did offer me a green salad with my fish on Friday. Service is sometimes fast, and sometimes very, very slow. One other non 4* thing, the flag that flows high at the entrance is ripped and smokers' cigarette butts are thrown over the balcony onto the fake green grass outside the second floor balconies. This look trashy, and should be forbidden or at least cleaned up daily. In my opinion. the renovation decor in my room does not look 4* and the floors without carpets, are apparently not sound proof, so chair movements from those above are very loud. I also regret that access to the lake is not easy for those who have limited mobility of any kind. possibility and some great staff but my stay was disappointing to me. I will not be returning, accept for the spa and maybe the restaurant on M, W, F. I took full pension. The chef on Monday, Wednesday and Friday at lunch was spectacular, and I complimented that chef for every delicious meal. Nice buffet breakfast. Restaurant staff, cleaning staff, spa staff were consistently helpful and professional. WiFi worked, though I used it only once in my room and nowhere else. Nice pool facilities but sometimes too crowded. It was easy for me to extend my stay a day to use the pool facilities longer. This decision was made before the problems with my stay began. I could have cancelled, but I stayed on for the good of my painful joints, exclusively.
Very professional and welcoming staff. Very good service
Disappointing on the catering menus displayed in the establishment and on the site no longer correspond to the current menu, moreover on the proposed menu, 2 selected products not available. We are offered to choose a time for dinner and they come to see us 40 minutes later to take the order. At the bar service more than light (reception and delay) However a good stay but for an establishment of your standing these improvements are to be taken into account. Cordially
It's a superb hotel, unfortunately the service in the restaurant ruins everything, 1h30 for a starter and a main course. It's far too long, because of that I don't plan to come back. Damage.
Very pleasant stay, great hotel, very well located. Friendly staff.
Excellent stay Access to the spa in the bathtub is a real plus. On the other hand, the restaurant is disappointing, the quality is much lower than what is expected of a **** hotel
The level of services of the hotel does not deserve the 4 stars, the bathroom needs to be redone, the mold in the caralage joints, the broken equipment, the broken tiles, the extra price for the lake view is useless because the room overlooks the nautical center... The only positive point is the balneo and again some equipment does not work or is broken.
the SPA: The bathrobe system is not up to date: many customers choose the wrong bathrobe before leaving the SPA and therefore we see a lot of people picking their bathrobes to find their personal belongings... I myself took my bathrobe with the card of our room in it... Bad to cross the bar to the reception wet and in a bathing suit The room: bad, damaged washbasin cabinet, blackened joints of the bath, sagging bedding, green carpet on the roof visible from the balcony in poor condition! Paying for a lake view and having an unwanted dilapidated green carpet view is not great. The restaurant: the catamaran, we were forgotten after entering, we waited 1 hour and unfortunately had to leave without asking for our rest. A waiter came to clear our soup bowls asking us if we were done?! Did the servers mix up a soup bowl and a dessert cup?!! The 4 stars are very dusty yet the prices are 4 stars!! Room service breakfast: perfect, it allowed us to end on a good note. The quality of the products was there and the quantity amply sufficient.
Very professional and friendly welcome, very good room
Everything is fine, surely the bathroom fittings could be improved?
Room a little tight with wonderful view. Great swimming pool with odd semi hot tub much more crowded than the pool. Great service. Not close to town but there are afew restaurants and a deli near by.
beautiful place, very friendly welcome and restaurant at the height
very disappointed with the restaurant, very little choice, a fruit salad at 8th to have 3 pieces of apple, a few pieces of not fresh pineapple and 1 grape, inadmissible!!! I come several times a year to this hotel, I don't think I'll go back to the restaurant.....
Hotel very well located. Very pleasant welcome. The spa area is very good even with children. The spacious room and the hearty and good fast food restaurant.
A holiday air even in the evening stopover
Hello The spa and the swimming pool are assets and the wide hours without supplement But the menu is disappointing the food is banal and poorly exploited (chef in the kitchen?) I who travel a lot for business there is an upgrade to do in relation to the lodge hotels of this level Regards
Service with little care in all hotel areas up to these stars
The standard lake view room was ok. However, the joints of the sink and the bathtub were moldy and in poor condition. In addition, the cocktails were bad, the service at the bar not correct. The wait at the restaurant was very long (30 mins to take an order, 50 mins before getting the starter, not to mention that the dish was brought to us beforehand…). Apparently there was a lack of staff, except that the servers were 5, I think there was mainly a concern for organization. The dishes were nevertheless rather good, with a downside for the creme brulee that came out of the fridge. Accommodation and restaurant not at 4 star level. No commercial gesture on the note
Really great overall
We tested the suite for one night, very nice modern room with all the comforts, lacks a few small details to improve, magnificent view of the lake. We slept badly, the VMC made a lot of noise and it was very hot, yet there was no heating. The breakfast was very good, the restaurant on the other hand is not worth a 4 star, fries and meat not well cooked, long wait. .. The staff is friendly and the hotel has a very nice modern decoration. So mixed reviews.
A great experience for a weekend on the shores of Lake Bourget in Aix les Bains!
Welcome and room very good for the restaurant to improve the breakfast is excellent plentiful The staff is at the top
If I could change one thing it would be to have an English menu in the restaurant the staff do not speak much English and they tried to help but it would be so much easier to have a menu in English. Even if it is done the day you have English guests as the hotel knew we were coming
Superb hotel with a view of the lake or the mountains Very welcoming and smiling staff Comfortable rooms Quiet and clean What about the spa It is magnificent and rejuvenating We were won over by this establishment We will be back very quickly See you soon
excellent stay.
Very nice hotel, well located, a beautiful view of the lake and the mountains, exotic, calm Excellent bedding Exceptional breakfast Very good dinner, on the other hand extremely long service (certainly extenuating circumstances) I recommend this hotel
Decent for an overnight stay en route but a little run down for a four star hotel. Only 3 beds instead of the booked four bedded family room, wall plug for main light in the room was loose and dangerous, shower too loose and had to be held to use it. Restaurant fully booked so as hotel guests we had to eat elsewhere. Ok in general but not great and wouldn't stay there again. The
Great location, perfect parking if you're passing through with a loaded car. Fantastic lake view, nice balcony. Great wellness area, can be used free of charge.
I would like it if ALL people entering the pool would PLEASE have a showet first before entering the pool 🙏🏻🙏🏻🙏🏻
Very good thank you
Beautiful hotel, everything was great except the light in the bathroom (needed a brighter white light for makeup)
Fijn hotel, vriendelijk personeel, prachtige ligging en een fijne wellness met zwembaden, fitness enz.
Aanrader!!
A great experience every time in this hotel where everything is good, from the room to the restaurant, not to mention the relaxation area. Friendly and efficient staff, good services in general.
The hotel is a 4 * just because there is a SPA, the latter is not very big. We wanted to have a drink before going to dinner, the bartender was a little overwhelmed as he was also in charge of serving the customers who dined in the restaurant. I wanted to ask him for a passion mojito but when I saw that he put PASSOA in it... I asked for a tomato juice. The brunch is mediocre, no pastries, no jam, no cereals, only 1 hot dish: mashed potatoes/cooked ham! a plate of cheese with a few pieces, no scrambled eggs, the eggs had to be made yourself, salads like at flunch, it's the worst brunch I've had! A friend had recommended it to me and when I commented on the facts she couldn't believe it.
Hotel agréable avec les services inclus (piscines, sauna,parking sous terrain ), le jeune personnel est sympathique et serviable, notre chambre donnait sur le lac un plus , bonne literie ,très bon petit déjeuner, beaucoup de choix, les plats au restaurant sont bons. Nous avons passé un bon séjour avec un bon rapport qualité prix
Spacious and comfortable room with a beautiful view of the marina and the lake. Downside: Threads of dust on the ceiling, poorly hung blackout curtain, no soap in the sink, bar in the empty room. Nice swimming pool but noisy and overloaded spa reminiscent of a municipal aquatic area
Excellent hotel Perfect location near the lake Good restaurant Very friendly person
Very good weekend with the family, the staff of the Hotel, the restaurant and the aquatic part very welcoming, smiling, attentive to customers. Good quality meals, quiet room (park side)...
Great experience overall. Stop for the night during a roadtrip and we had a great time in the spa
very disappointing bedding
Very good experience
Our third stay with my daughter.. Always so relaxing. We will come back.
Comfortable and well situated.
Good breakfast.
Indoor and outdoor parking.
Accueil non accueillant dites bonjour on attends toujours la réponse de superbes toiles d araignées au dessus du lit pas de chaussons pour aller au spa on passe pieds nus dans le hall d entrée ou tout le monde circule en chaussures super pour l hygiène de plus pas d eau pour se rincer les pieds à l entrée du spa
Des enfants jouaient dans l espace spa avec des frites de piscine je pensais que le spa était un endroit pour se détendre séjour très décevant pour un 4 étoiles
Relaxed and very satisfied
Nous avons séjourné 2 nuits 3 jours. C'était vraiment parfait. La chambre spacieuse literie au top vue sur le lac un plus. Personnel souriant .petit déjeuner et repas copieux .
Le SPA invite à la détente et terminer par un massage est idéal pour déstresser.
My wallet was stolen from the room while we were having dinner at the restaurant The management of the hotel assures me that it is impossible She is in very bad faith Hotel to flee
Very difficult to get assistance in English. All menus are in French most of the stuff do not speak English.
Sehr gute Matratzen, Zimmer mit Seeblick war fantastisch
Lots of negatives overall...Staff to be trained in welcoming and listening to the customer. The procedures and rules displayed are not respected, customers do as they want (bathing shorts instead of bathing suits). bath, it's noisy with children jumping and screaming in the pools.. Cleanliness of the rooms and the establishment in general… It's too expensive compared to the quality..! it's a shame..
Three days spent in your establishment which went extremely well. I recommend 100% your hotel and your Spa.
Nice hotel with good value for money! Great breakfast. We also could appreciate the swimming pool with these high temperatures
All the important points that led us to choose this hotel were present (proximity and view of the lake, hotel with catering, SPA, cleanliness, parking, etc...).
Very pleasant stay in this very quiet hotel near the port.
Service problem in the restaurant which made us waste a lot of time, too bad the meal was good! (30min to tell us that the chosen dessert is not available...) The decoration of the reception is very good (modern and neat), but the rest of the hotel is old. There has been a refreshing in fact but the colors are not very happy (corridor: Dark blue wall and orange door on the floors.) Our room: -The bathroom was very old with a bathtub and too little light. (With a hot water cut on Saturday evening...) -The large bed is quite comfortable, but 3 small pillows and a duvet that is too small for the size of the bed end up ruining the night. the decoration of the old-fashioned room despite the refreshment (which consists mainly of paint on plaster, wallpaper and some furniture) A very positive point: The duo massage with the lady was very good!!!
Superb pleasant hotel with great facilities. The restaurant is unfortunately not up to par.
We feel the presentation of the hotel was much better than reality! The room was tired looking for the €200+ we spent.
The shower was clogged and the loan of a phone charger charged 50€….
Excellent stay! Personal attentiveness in meeting customer's needs.
Always well received!! An excellent hotel
Lovely stay as always
Faulty air conditioning during a heat wave leading to a poor night.
Hotel very well located, very professional staff. Excellent breakfast.
Lack of staff which weighs on the quality of the stay. Poor service at breakfast and in the restaurant. Totally absent bar service. Hotel which has aged and which requires a little refreshment. Out of 4 rooms, two had no air conditioning which were out of order. Pool area, whirlpool really very pleasant. Aquagym animator and baby swimmer really very very well. Very good breakfast apart from the service.
The time slot for hotel guests is too short. Overall we had an average stay. Won't be back. We feel a staff that makes efforts... maybe their data more means? The black point, the room staff...lack of training or motivation or experience...difficult to define. We had at least 4 different servers. Distribution of tables by servers? We are offered to choose our place ... why not ... 1st server comes after 5 minutes for our order. We do not have time to ask him for the drinks menu that he has already left... 2nd server comes to take our orders and finally brings us the drinks menu. The drinks are limited "thrown" on the table ... 3rd waitress brings us the dishes and we finally have the right to a carafe of water. Fortunately, the kitchen saves the day.
Very nice hotel which gives the advantage of enjoying the spa, hammam, sauna, swimming pool and large garden with deckchairs. I was able to take advantage of a free aquagym lesson led by a wonderful instructor. The location is perfect near lively ports and many walks on greenways and shores.
During my stay there was a technical problem and for this reason, there was no hot water in the room. When paying for the stay, I pointed out this inconvenience and your staff limited itself to telling me that it was a technical problem. Not a hint of an apology let alone a small discount on the fare. The technical problem can happen but I paid for a service that I didn't use fully. An apology and maybe the offer of breakfast were enough.
The +: spa equipment, spacious room, quiet rooms on the garden side, very good breakfast The -: poor sound insulation because room in front of the elevator, bad bedding, big price difference between Booking.com 200€/night and the website direct 150€/night (I had however called the hotel beforehand to find out if it was better to go direct and they had replied that no it was the same price, once there it was a surprise! !)
Fantastique spa
Was not happy with the hotel the service was not nice. This was a very basic hotel coming from Golden Tulip hotel which was very very nice
We had booked a double room, when we arrived, we were told that we had a room with 2 single beds but that this will be rectified during our getaway to the SPA. When the keys are handed over... 2 SINGLE beds! The cleanliness clearly leaves something to be desired and the bathroom fittings more than average. This hotel can't wait for customers to leave! The day of our departure, the cleaning service entered our room twice (9:30 and 11 a.m.) while departures are possible until 12 p.m.! No apologies for the inconvenience... At the end of the stay, the reception staff is also more than average. We are not asked if everything went well, the person gets lost on our room number and asks us to pay the tourist tax without telling us any amount or giving us the bill... Barely a GOODBYE! For the price of one night we expected much more...
It's a shame to wait 4 p.m. for the room
Restaurant unable to accommodate its customers because it does not have enough food. Coffee machine in room not working. For the price we pay we would like quality.
Superb location for the hotel near the lake and walks around the marina Very pleasant SPA and mountain ritual body treatments of a very good standard, with a gargantuan breakfast buffet to please everyone On the other hand, if the lobby and the restaurant are up to date, the rooms, balconies, deckchairs will deserve a little investment to keep this 4-star level
Bathrobe not available in the room, you have to look for it. No towel at the SPA, you have to take the one from the room. According to people, the friendliness at the reception leaves something to be desired (hello, smile), No magnifying mirror in the bathroom. The catering service is deplorable (one hour wait), out of stock in many dishes, nondescript food, unsalted pasta, ...
Very pleasant hotel with spa next to the lake Very quiet mountain side rooms Large garden Super wellness center
Everything was perfect warm hotel free parking can be constrained spa hours 9am 11pm what more can I say
Superb hotel I recommend this establishment. Very good location Room with balcony seen on the lake. Perfect breakfast great choice The staff very pleasant and welcoming.
The staff is very friendly and competent. The organization is very practical to access the spa. The spa is very nice.
nice hotel and pleasant staz alltogether
Good hotel, very nice spa, well located. On the other hand decor a bit dated and air conditioning which did not work under 28 degrees, slept badly in the heat and if you open the window from 8am you can hear the rotofil… Very disappointed by this point which is however noted during the reservation ..
Juste génial !!
Très belle hôtel, accueil chaleureux.
Il manque juste un ou deux porte manteaux dans les chambres pour les peignoirs.