Restaurant les Charmilles

Disappointing welcome, room and hotel (including the pool) generally poorly maintained (dirty floors, dirty bathroom, impossible to swim in the pool – clear water but full of leaves and pine needles on the surface). However, the bedding was adequate and the gourmet cuisine excellent!

No one was at the desk when we got there at 6 pm . The place was dirty the restaurant was shut
No yea in the room
The bathroom had no shower screen so everything got wet. They shut the main get and we had to squeeze past a metal gate
Never again

Beautiful renovated room. Comfortable bed. Note that there is no elevator to access the rooms. The pool needed cleaning before swimming, but it was very pleasant in this heat. The restaurant was really excellent.

A warm welcome in the evening for an overnight stay. Upon arrival in the room, there were no clean towels in the bathroom except for one stained with blood. An exchange was made, which didn't seem to surprise the concierge. Then, a cockroach was found in my pillow, which I photographed but it wasn't reported – this can happen due to the heatwave. The air-conditioned room was adequate. The shower room had no curtain, flooding the toilet while showering. A quiet night's sleep in the morning. Breakfast was clearly minimal; pastries were baked to order, dribbling away. The manager was very unpleasant, bordering on rude. The staff seemed friendly but lacked smiles. It's understandable why I booked through Booking.com, but I've been staying with Logis de France for over 50 years, as I was certain of finding a decent level of service. This is my first negative review. CONCLUSION: Acceptable for one night, but no more. Don't have breakfast; there's a bakery with a café right across the street. I won't be returning.

Excellent welcome and service.

A very pleasant welcome from a young team.

The reception on Thursday, July 2nd, around 4 pm was appalling (the person needed to be sent for training immediately). We were asked to pay for three breakfasts in advance, which was astonishing, and they insisted we were having dinner! A phone call the day before had already asked the same thing.

Breakfast very basic

The hotel is highly recommended and, despite being located on a main road, is in a very quiet location.

Very warm welcome, lovely room, good meal.

Everything's great! 😊😉

Quiet hotel. Clean. Comfortable bedding. The air conditioning and pool make all the difference during hot weather. Good meal prices. Very friendly staff. For the price, it's excellent.

We will gladly return.

A big thank you to Brice for finding us the perfect room, given my mother's age. The restaurant was excellent. Highly recommended.

Very welcoming. Very friendly person.

The hotel is well located and fairly quiet despite its proximity to a roundabout. The welcome was good. The only problem was that the amount for the stay was not credited to my Logis Hotel account.

Quiet hotel, comfortable beds, excellent welcome, decent evening meal suggestions and good service, good value for money, I recommend it

Accueil très chaleureux et personne très agréable les services sont de très bonnes qualités

Friendly welcome, refurbished room, close to the motorway and convenient on-site restaurant.

The hotel is decent, but as described on the app: cozy hotel and gourmet food, that's far from the truth.

Die Zimmer waren einfach, leider nicht mehr auf der Höhe der Zeit, aber gerade noch ordentlich für eine Nacht auf der Durchreise.
Einen längeren Aufenthalt Würde ich woanders vorziehen.

The wet shower room is a disgrace. Absolutely abysmal design and dangerous.

Renovated comfort room but outdated TV, room seemed smaller than the previous year, otherwise very comfortable and quiet.

Comfortable bed. Plenty of space. The complimentary bottle of water was appreciated.

The toilet roll holder was missing. The socket for the hairdryer was ridiculously high, too high me. Luckily I have a tall husband! The ensuite door wouldn’t shut, possibly due to damage to the door frame!

The room was apparently made up (to be seen) empty bottle lying on the table, trash not emptied and I am skeptical about replacing the sheets. The ceiling above the door will soon fall hoping that no one is underneath. In the bathroom the socket is 10cm from the ceiling, impossible to plug in a hairdryer if you are a small person. Very rustic breakfast lacked a little of everything, we had to ask for bread as well as croissants.

Overnight stay. The evening meal is good quality. The self-service breakfast is okay apart from the coffee which is really not great!…. The room is at the level of a poorly maintained 2-star hotel. Shower and toilet adjoining without a shower screen over a width of 1.20m. The mirror lighting does not work and when you report it you are told that it is because you took a standard room!…. Very strange. Too bad because the catering part is once again very good and welcoming (except the coffee. !…)

Really nice hotel and restaurant. Friendly staff. Clean.

Very satisfied and the price/quality ratio met my expectations!

It's essential to install anti-slip strips in the shower. It was a real ice rink.

Everything was fine until payment... I had booked with the Logis app and I wanted to pay with my ETIK loyalty vouchers, some of which are about to expire. I had the unpleasant surprise when I made the payment when I was informed that the charge had been made directly to the bank card number that had allowed me to validate the reservation registration. I don't find it right on the part of the establishment AND/OR Logis Hotels that we are not asked for our opinion on the payment. Especially since in the end, I will lose my loyalty vouchers because I will not be able to use them before their expiry date. Unless you are making a goodwill gesture by extending them???

Easily accessible hotel with good facilities, friendly staff, and a quiet location. The room was small but practical. However, there was no soap at all in the bathroom, and the two small black insects in the room were most likely bedbugs.

nice hotel, welcoming staff, decent food

The food is not great/pricey. Excellent Burgundy wine at a low price.

Room adequate but no more. No bedside tables, whole bathroom got soaked when shower was used. Clean.

Reservation for 3 nights, upon arrival at noon I asked if by chance the room was available, I was told that they would check and if so I would have to pay €25 extra! I decided to wait until 3 p.m. and they offered me to take it for €10 extra. while I paid €420 / 3 nights with breakfast / 2 people. The hotel is old and lacks maintenance, the room door must have been broken and the repair was cobbled together with a lick of paint. The walk-in shower has no curtain so you spray the toilet and the entire bathroom. No towel rack, they are placed on the sink support. First breakfast buffet no cheese neither white nor dry, no cold cuts (you had to ask for them), no toaster, you have to cook your own eggs on a stove. The terrace tables are not cleaned after clearing away... Paper tissues were floating in the pool 2 mornings in a row... Lack of management supervision, very disappointing for a 3 star hotel.

Room 21 is old-fashioned and cramped, with an outdated bathroom with a built-in toilet and a shower with a floor drain. Very disappointing for a night's stay costing €95 in a hotel claiming to be 3-star.

Cold and dirty pool. Old hotel.

Room 21 small bathroom with toilets that are all wet when taking a shower, floor full of water, put towels on the floor to prevent it from getting into the room, small TV, good bedding however, the air conditioning is appreciated in this heat it is a plus stopover evening offers alternatives if the established menu is not suitable, I appreciated the meat which was perfect on the evening of July 17 one downside disappointed by the apricot tart but in general the stopover evening is of quality, quality and fast service, very pleasant welcome, the staff as a whole is helpful and smiling, breakfast taken at 8:30 a.m. the least: no ham, no more eggs the most: choice between 3 cheeses and laughing cow a little more choice for those who do not have sweet breakfast clean room, the exterior is pleasant

Staff members very nice. Room clean and adequate. Our stay spoiled by having bar/ restaurant table right outside our bedroom doors meaning that we couldn’t use terrace and lost privacy.

Staff very varied, some friendly, some incompetent. Cleanliness generally not good: bathroom, room, restaurant

POSITIVES: Staff very friendly, attentive and helpful. Dinner in the restaurant (very tasty and good) is in stark contrast to the overall impression of the hotel. Pool: NEGATIVES: Bathroom: No small towels. Cobwebs and dust on the ceiling. Socket on the mirror too high. Toilet paper holder missing. Door doesn't close properly. Bedroom: Air conditioning - ventilation grille dusty - smells of old dust when in use. It's better to mount the TV on the wall than on the board in front of the window -> makes it difficult to open and use the curtains. Hallway to the room is musty. Carpet in the stairwell is not attractive. Stairwell and hallway need renovation. Breakfast: Selection and quality are good. I would have liked a third cheese variety. Placement of sausage, cheese and yogurt in the small fridge is not good. Egg station is not attractive - pan is used by everyone and not cleaned.

Lack of choice for dinner menu, problem with flushing toilet, at the bottom of the bowl, the earthenware is black, wear? Obligation to pay after dinner, while we were planning to pay the next morning after breakfast (notion of service done?). First time this has happened to us.

Very friendly and helpful staff. Simple but spacious room. Too bad the room doors are so noisy!

Very professional and friendly staff, well-run hotel to recommend without hesitation

Very poor breakfast, rooms not clean. Pool looks like a swamp.

Das Hotel ist ideal gelegen und trotzdem ruhig. Das zimmer war renoviert und funktional eingerichtet. Das Abendessen geschmacklich ausgezeichnet. Wir waren sehr zufrieden und überrascht, von dem guten Preis- Leistungsverhältnis. Wir können es wirklich empfehlen!

Very well located hotel near the highway for a stopover between the south and the north of France. Pleasant welcome, good restaurant. For elderly people, there is no elevator to go up to the rooms!

Das Badezimmer war nicht sehr sauber, lediglich ein Handtuch pro Person. Besonders bedauernswert war, dass die Klimaanlage nicht funktioniert, funktionierte, da es sehr heiß war. Einziger Lichtblick war das Frühstück.

Friendly and eager to please. Great stop-over on a long drive to southern France.
Good English spoken too!

Staff lack of friendliness. Very average breakfast.

Very friendly staff and good for food

Very quiet. Close to the highway exit. A lovely welcome. We arrived too late to enjoy the meal. The room was recently renovated.

Great little hotel, great welcome! We arrived after reception closed, but everything we needed was waiting for us. The room was simple, clean, and functional, and the breakfast was very good.

Friendly welcome, rooms are more pleasant since the renovations were completed. The walk-in shower is missing a partition, which always splashes water all over the bathroom, including the sink and toilet.

Excellent welcome and very very good dinner

Very nice restoration, homemade product

Very friendly welcome, good meal. Room to improve: heating in the shower room, shower screen to avoid water splashing all over the room.

Very welcoming, kind and attentive staff. Always a kind word. Spacious room, very clean. Restaurant very good too, we ate very well.

Don't go there. It's really borderline!!

Average night. Average bed. Didn't take into account the comment about me being gluten intolerant. So light meal and breakfast.

In the evening, a business stopover, a satisfactory meal. The bathroom was not very practical, that's the only downside.

Room does not match the one booked. After complaint, the corresponding room was obtained. Bathroom leak reported the next day. In the evening, the problem was not resolved and no new room but a set of towels to mop up…

Nice hotel for 1 night on the road

Very friendly and pleasant staff

Very good hotel and well located, close to the highway without the nuisances. Just a remark on the room which was too heated and we were not able to adjust the thermostat at night.

Nice room, but maintenance needs to be reviewed. Dirty shower drain, stained curtains and yellowish pillows! Generous breakfast!

Shower curtain, shower wall, toilet paper holder are in our wish list.

Nice big room with balcony and large bathroom. Pleasant helpful staff. Great dinner.

The air conditioning is capricious...the thermostat is not of common use! I didn't know that there was no elevator...nothing indicates it despite the fact that it was mentioned as accessible to people with reduced mobility! The staff explained to us...it's a shame that the website doesn't better mention the different categories of rooms...I took a standard room...the shower room is not convenient with a toilet and the room flooded. There too the staff explained to me!!! For breakfast...a good choice but if you want eggs you have to cook them yourself! For the restaurant, the system of 2 menu choices and 1 suggestion allows the kitchen staff to work quickly.

the bathroom door does not close, because the upper fixing is no longer screwed, the handle of this door is not fixed either

Shower seal to be redone, toilet bowl to be changed, socket cover above sink missing, TV remote control to be changed, breakfast to be reviewed.

Very good stay, comfortable bed and excellent dinner

Large room with balcony and despite the weather and traffic, very quiet with the windows closed.

Staff not having time to take reservations by phone. Reservation made via the Logis website with an error in the reservation, without possible correction at the hotel and already taken before arrival. Superior room called comfort next to the kitchen and benefiting from the noise of the setting up of the room in the morning before 6 a.m., broken ceiling tile, TV with defective screen. Very long wait to receive the key.

Very warm welcome, you immediately feel at home

Comfort room for 3 people 1 double bed and 1 single bed on site 2 single beds side by side instead of a double bed. Problem with the bathroom door closing and creaking loudly (problem when someone enters in the middle of the night and problem with extracting air from the room. Still in the bathroom towels from the previous people present on our arrival. For information, no one at reception on our departure can be busy with breakfasts and lunches? Possible. For information, a Logis customer for 40 years. Kind regards.

Welcome, comfort, cleanliness, breakfast, everything is TOP!

A friendly team. Attentive to the customer and always available.

Nice hotel o. The way to the Provence. Near the highway, nice restaurant.

3rd visit to the establishment, which has become our reference stopover on the Pas-de-Calais/Var route. Top welcome, bedding and catering. Plus, it accepts our 4-legged friend!

Nice welcome with helpful and very friendly people. The room is correct, clean and the bedding comfortable.

Friendly, smiling staff, standard rooms, no super traffic, comfortable bedding. A little renovation would be a plus

Friendly staff. On the other hand, the room has a bathroom and toilet that does not close.

We have personally never found such an unpleasant hotel and for this reason we left immediately without using the room.

We arrived late and immediately pair for to rooms so we could go to sleep after a long journey. During the night a part of the roof came down (probably due to a water leak). After complaining at the reception we were told the manager would call back to settle the situation. Unfortunetly this did not happen. Accidents can happen but at least you can apologize and settle the situation in decent matter. The hotel is outdated and needs refreshment.

We stayed there for one night as a family during a stopover. It was good, ideally located at the motorway exit, good welcome from the staff, comfortable room with all the amenities and hearty breakfast. The children enjoyed the swimming pool, a real plus! Very good value for money!

Perfect !

Hotel with swimming pool, excellent air conditioning, perfect soundproofing in a room with a view of the national road, top slate package

Rooms are very basic (toilet and shower next to each other) without storage for clothes. Not even a night table.

Aging hotel, poorly maintained, insufficient staff Disappointing experience

Stressed reception team. Catastrophic service at the table: waiting for everything from the menu to dessert. We raised our concerns about this service and then complained about the slowness... No commercial gesture We had booked a room with 4 single beds and we finally got a room with a double bed and a sofa bed... Meh. The air conditioning and swimming pool were great. The meal was good but the price was high - weekend supplement, side dishes supplement. Very decent breakfast. One question: we were charged tourist tax for our two children aged 16 and 17...we thought we would be exempt from it until they were 18.

We arrived later than planned, but that was no problem. We had contact with the receptionist about our time of arrival due to being able to still have dinner. If kitchen was closed they would fixe something so we could still eat. Very much appreciated, but we were on time and the kitchen was still open. Very nice place, close to the high way, good service, comfortable beds and nice rooms with good showers and air conditioning. Swimming pool is a bonus.

We had a pleasant stay in this establishment, good location, good welcome, and also a good restaurant.

Clean hotel but a bit of freshening up needs to be done. The restaurant and breakfast were correct. The service was very good

The staff was amazing, very friendly

Change a lot...