Restaurant le Relais de Sassenage

Très bien, propre. Personnel très accueillant. .
Restaurant très excellent.
C'est la deuxième fois que nous venons pour un tournoi de ping-pong et nous en sommes très ravis. Nous recommandons.
Nous n'avons pas pris le petit déjeuner cette fois ci, mais nous avions bien apprécié en décembre.

Le rapport qualité/prix est très interessant, particulierement en soirée Etape.

Tout a été parfait, merci beaucoup.

Un accueil vraiment parfait, le séjour fut tout aussi nickel.
J'en remercie le personnel de l'hôtel!

Difficulté à s'endormir à cause du bruit dans la chambre en plus que le matelas n'était pas très confortable. Je ne sais pas pour les autres chambres mais je ne conseil pas la 343 en tout cas.

Top!

Je suis satisfait par l'emplacement de l'hôtel vis à vis du lieu de mon rendez-vous final.
Une place de parking gratuite est disponible.
Un restaurant de qualité est présent.
Un accueil chaleureux et un personnel à vos petits soins est toujours au rendez-vous.

T'es bon accueil,
Bon rapport qualité prix, proche de Grenoble, a la sortie de l'autoroute.
Chambre très propre !

Le restaurant est également très bien.

Rien à dire sur la partie service et restauration, c'était très bien.
Le problème réside au niveau de la chambre : plutôt vétuste, très petite, propre mais sans plus, mauvaise insonorisation car j'entendais mon voisin ronfler, le boîtier du chauffage allumé en bleu toute la nuit éclairant la chambre, pas de bonde dans la baignoire, une bouilloire avec un gobelet et 2 sucres mais pas de café ni de thé ?! ... Bref, un peu limite !

Accueil au top, chambre confortable

Staff were really helpful and friendly, food in restaurant in the evening was really enjoyable, well cooked and tasty. The breakfast was really good, great coffee machine, fresh squeeze oj machine, plus excellent fresh croissants and pain au chocolate plus loads more. (Scrambled egg and sausage were a bit cold, thats my only gripe) but the eggs were really tasty.

Great stopover on the vacation route.

A superb, well-received team

Excellent welcome, clean and well-maintained establishment. Average room decor but very decent comfort. Good food with plenty of choice for an evening stopover. Prices of drinks rather high Overall good value for money

We are delighted with our stay. Very warm welcome, very good bedding and a restaurant to discover because it is very very good.

at 9:30 p.m., Lack of space for parking the vehicle in the evening The breakfast room a little cool for my taste

A team that is always very friendly and attentive to its customers, impeccable rooms and a restaurant offering real cuisine.

A somewhat cold welcome from the young man present in the evening. Room quite small and not very warm The hotel needs renovation

Very warm welcome (Almost perfect ;-)

RAS the welcome, the kindness, the efficiency of the team and the service are always at the top.

Very quiet hotel, clean, parking, good food with professional service, young and friendly team, I will come back👍🏻👍🏻

Lovely accommodation.

Alright.

I couldn't park because there was a wedding and I had to ask for help with the only result being that everything was full and that around 11:30 p.m. I could surely move the car. The internet was not working properly. The breakfast was scarce and requests for replacement of finished products, such as orange juice...

Fantastic

The lovely staff ( receptionist/waitress in particular) made this hotel a wonderful experience.
Kids loved pool and mezzanine bed. Room was a bit snug but fine for the purpose of our 1 night stay.

A real happiness as always we recommend!

Great stay. The establishment is clean, from the room to the swimming pool. Very pleasant staff. To keep in mind for our next visits to the area. Only downside, the very steep staircase/ladder to go up to the mezzanine.

Quiet room with air conditioning. The hostess also had to do the service in the restaurant and during breakfast in the unexpected absence of several colleagues. Despite this, very caring for customers always with a smile.

Air conditioning is inefficient

Very poor room, small and basic

The hotel is out of town just off the motorway- ideal if you are just passing through. There are no restaurants etc nearby but the hotel food is excellent. overall more than pleased with the hotel and the value for money.

A fairly well-appointed establishment and comfortable rooms, but the housekeeping could be greatly improved (cobwebs in the curtains, dirt carpets). The breakfast services frankly depend on the person in charge of the reception at the time. We stayed two nights: Saturday morning was very good and lived up to our expectations for a breakfast at €13.50 with a friendly welcome and a few words exchanged. On the other hand on Sunday, the reception was initially absent (because asleep on a bench at the back of the restaurant). This time we found the breakfast overpriced for the products offered: croissants from the day before, no scrambled eggs despite the label and the dish but empty, we had to ask for the bread (to get the one from the day before !), the fruit offered in the fridge was very advanced and gave off an unpleasant smell. As for the plates, several were poorly washed. What a pity to remain on such a low impression!

Clean room Good hospitality

Clean hotel and very nice staff

Very pleasant and helpful staff good restaurant comfortable room

This is an address we already know. We have stayed at this hotel several times on our way to the snow and always enjoy coming back.

A bit expensive vs the quality of the rooms a bit old. The restaurant is okay. The service is of high quality

Nobody at the reception when we arrived. Hotel dated and poorly soundproofed Staff overwhelmed Too bad

Address to recommend.

Confusion at check in. Mistakes during our meal and cockroaches in our bed!

Even the restaurant is excellent

Pleasant and quality stopover evening only difficulty with a late arrival at 8 p.m. the car park was full.

Professional stay. Well located hotel. Restaurant on site very practical and decent cuisine.

Disappointed at first sight by the general framework of the establishment located in an industrial estate. Nothing to do with the lodgings of France of yesteryear where the hotels were managed by real hoteliers. Impersonal welcome without verbal exchange. Cold hall in terms of temperature. The room was also freezing. The heating was off when we announced our arrival! (The outside temperature was 2 degrees). No radiator in the bathroom! (Room 111). Restaurant temperature barely acceptable. Tasteless and poorly cooked meal with supposedly fresh produce. Freezing breakfast room! Positive point: real squeezed orange juice. Buffet acceptable with the exception of the industrial baguette. The various services are provided by a single person who manages reception, rooms, room service and administration! Economy in opposition to what one should expect from a hotel service worthy of the name. All this discredits the rating of the hotel as well as the reputation of "Etik"... ...expressed in all objectivity because I have been frequenting the "logis de France" for 40 years. The philosophy has literally changed by encompassing anything and everything. I have never been so disappointed...

Room smelling of tobacco No heating in the breakfast room No hot water

Hotel is good, room very clean and very quiet. People at reception desk and restaurant are very friendly.

its on the industrial park but once in the grounds its loverly the staff were friendly and helpful room was clean and bed was comfortable
it was pleasant on the terrace to eat and the food was good

First day OK: Second day: no reception, closed door and no restaurant. I was not informed. Complicated billing because the hotel is not aware of this double billing

Hotel chosen for work + leisure (dad works in the area at the moment, we joined him to share the week with him) We had connecting rooms, perfect with young teenage children. The hotel is well equipped, the swimming pool is a significant asset. Restaurant dinners and breakfasts were enjoyed by the whole family. The hotel staff was very welcoming and pleasant, we would like to thank them.

Nous avons été ravis de notre séjour. L’accueil est excellent, le personnel très compétent et sympathique, un petit déjeuner magnifique. Le seul soucis sur le week-end c’est deux perso d’un certain âge pour pas dire vieilles qui n’ont pas compris le règlement de la piscine et qui ont été lamentablement insupportables avec le personnel qui les ont accueillis de la même manière que nous, comme quoi les gens mauvais sont de partout. Nous avons tellement été ravis que nous réservons tous les week-ends.
Chrystel Bolognese

I needed a triple room in a hotel with parking, air conditioning (because it's very hot outside), Wi-Fi (because we have to work), for two nights. On the booking.com the description of your hotel corresponded. We arrived at the hotel in the evening, the receptionist told us everything and gave us the key. The room was on two levels, the second bed was on top. Since the room was very hot, we turned on the air conditioner and left for the city. We returned three hours later, the room was as hot as it was. The air conditioner does not cool the air, it works like a fan. The air conditioner blows warm air, making the room even hotter. We opened the window, but it was still very hot. It was impossible to be on the second level. We had to sleep three of us on the same bed. Internet was not working. In the morning we came to the reception, told the employee that the air conditioner was not working, the Wi-Fi was not working. We showed her on the laptop and on the phones that there was no connection. An employee tried to open the website of your hotel, she did not succeed. After that, she said that something was not working with us, but everything was working well in the hotel. We had to work in a cafe in the city. In the evening we returned to the hotel. The room was not cleaned, towels were not changed. Another night of torment in a hot room, the three of us on the same bed. In the morning I came to the reception to ask for clean towels! Since the staff do not understand English, before leaving I wrote a message in French through a translator that our stay at the hotel was terrible and that I would write a review on booking.com. The front desk clerk just shrugged her shoulders and didn't even apologize. I don't understand why I paid for a triple room if I can't use the second bed for my son. I do not understand why write in the description of the hotel that there is air conditioning if it is not. If not the Internet, then why write what it is. There was no room cleaning. In the end, I only got a parking space. But it's not worth the money I paid.

Everything was perfect, the welcome, the bedding, the swimming pool, the breakfast with very good products, and the restaurant to recommend. Too bad the air conditioning did not work in hot weather.

Very warm welcome in a quiet and clean hotel. Hearty and varied breakfast as well as very good hearty meals. I recommend this hotel

Very, very small room. Welcoming lady. Lovely pool and here it stops. The “chef” had never heard of seasoning and the meat was chewy. The only things that tasted well was the salad, the tomatoe and the fries. And they forgot us in the restaurant. Still same nice lady. There were three big spots on the linned an one dirty towel and no discount offered. Breakfast rather messy, sausages and scrambled eggs very very cold.

The rooms are functional, the swimming pool and its surroundings very pleasant, very good value for money meals. A very pleasant staff, smiling, available.

There was no stay in a room as gross as this one. Teranyines and mosquitoes dead per all arreu

Very warm welcome, a dynamic team. Excellent restaurant and food.

Effective nothing to say

Disappointing meal experience: 40 minutes for my order to be taken, the starter did not take too long to arrive following the order but the main course never arrived after an hour and a half of Total wait, I left. The chef (obviously) came to the bar twice to drink demis and raise the tone on the people doing the service.

Very good meal. Thin and plentiful. Very good team, welcome, smile. Carry on well. See you soon. Cordially. Natalie

Very helpful and friendly staff