Restaurant Bistrot Jeanne

the hotel reception and the restaurant service

Swimming pool, self-service bicycles, parking

Not memorable, but pleasant, yes! This is our second stay at the hotel and we will be back.

Heerlijk hotel met fijne faciliteiten. Het was erg warm dus het prachtig aangelegde zwembad is een echte pré. Het hotel heeft meerdere terrassen om buiten te zitten en te eten. Voor een doorreis hotel terug naar Nederland ligt het ongeveer een uurtje van de snelweg.

Ideally located south of Lake Annecy, close to all the towns worth exploring yet peaceful after a day of sightseeing. A very friendly and truly charming hotel.

Very nice swimming pool and quality electric bike rental

Super!

A warm and welcoming reception made us feel instantly at ease. The setting is magnificent and the decor is very tasteful. The room was clean, spacious, and bright. Dinner was excellent, featuring fresh, high-quality ingredients, beautifully presented dishes, and friendly service (though perhaps a touch too eager). We also thoroughly enjoyed the breakfast buffet, which was generous and of high quality.

Excellent welcome, top-notch service and cuisine. The staff is incredibly attentive, helpful, and ready to do anything to fulfill your wishes. The pool and sauna are fantastic. Highly recommended.

Perfect

The garden with the pool and jacuzzi was lovely, quiet, and clean. The restaurant offered very good food. However, like many other hotels, it lacks a single-occupancy option. I paid for a room for two, half-board for two, even though I was traveling alone. I mentioned this upon departure, but no compensation was offered. I also had lunch at the restaurant on Sunday. So, the value for money was zero. You need to improve your packages. Single rooms are a good option. Another negative point: the lack of soundproofing in the room. We could hear every noise from the next room—toilets flushing, people walking, opening closet doors.

Perfect

I asked for a double bed, I got two singles fixed together, making sleeping in the middle uncomfortable.

Excellent hôtel. Second time staying here and the service and quality is exceptional.

Hospitality, gastronomy, comfort

Very nice rooms, very friendly staff, great garden with pool, everything very well maintained

A very nice Hotel with friendly Staff. The Wellness/Pool area is fantastic. Food is Great.

It‘s a very good Place to be. Very nice staff, especially Yasmine, great pool and jacuzzi, rental bikes for free, good breakfast.

In Italy we would have said "tuto bene" 😄

The staff were always smiling and ready to meet our needs. Access to the lovely pool was great, especially with the perfect weather :-) The meals offered were of high quality.

Very friendly welcome, large, pleasant, quiet room

A relaxing and welcoming place

The swimming pool and its surroundings. Very beautiful interior setting.

The staff were incredibly kind, the breakfast and meals were excellent, and the garden with its pool, sauna, and jacuzzi was extraordinary. Everything was perfect.

Very pleasant hotel, very friendly and attentive staff.

The pool/spa area was fantastic with heated water. The half-board option was excellent. The staff were very friendly.

The staff are friendly.

They are a wonderful young, dynamic, and friendly team who took great care of us for three days. The food and service were particularly excellent.

A very friendly hotel; the welcome and staff were impeccable. The rooms are spacious and bright, the bedding is spotless, and the terrace is lovely. We opted for half-board, and breakfast was perfect with excellent products. As for the evening meals, the cuisine was refined, the presentation of the dishes was beautiful, and everything was made with fresh ingredients. We will definitely return.

GREAT

A pleasant surprise, a lovely hotel with very friendly staff! The pool area with jacuzzi is very enjoyable.

Superb weather. Beautiful, quiet room. Very nice pool and good breakfast.

A very pleasant stay. We had to leave quickly and didn't use the pool, spa, or bicycles provided, but we would love to return. The evening meal included in the full-board package was excellent. The staff were welcoming.

The location. The ease of parking. The rooms with balconies and especially the elevator. However, a bottle of water and tissues would be a plus.

The room had a beautiful view of the surrounding mountains, and the pool area was very welcome after a day of hiking. The half-board option was excellent.

Everything was perfect.

Positive points: the bedding and the breakfast. Negative points: the rooms are outdated and in need of a good refresh (torn curtains, worn and damaged woodwork, etc.). The hairdryer was not working/reported but not repaired.

Very comfortable room and friendly, attentive staff.

Excellent Relais étape la veille pour effectuer une session avec notre guide moto sept3quart :)

The hotel was refurbished and the premium room was impeccable. The only problem was the bedding. The mattress was very hard, which caused back pain in the morning. It was a shame for a premium room, perhaps the bedding needs to be reviewed. Also, the pool and spas are outside, and given the weather, we couldn't enjoy them. I thought the spas would have been in a closed room.

Quiet, very pleasant and well-equipped hotel

Excellent address and very friendly staff,

great stay, magnificent pool area, great restaurant and top staff!

Very good address. Top restaurant, cuisine with varied regional specialties. Very efficient and friendly service.

We had a great experience at this hotel, where we spent one night. We were able to take advantage of its various services: swimming pool, hammam, jacuzzi and bike rental! The team is very welcoming and accommodating.

Beautiful hotel, beautiful spacious and well-decorated room, impeccable cleanliness. Top-notch staff and service. A very nice stay, we will repeat as soon as possible.

Very nice hotel the staff are very helpful and nice were definitely going back

warm and efficient welcome

Alright !

Great welcome, staff and great boss!!! Cleanliness, service and decor are great! Just the comfort room and the TV in the room were a bit small, and the bathroom too. A superior room would have been better for us because we were with motorcycles so there were a lot of things to fit in. Garage available for motorcycles, that was perfect too. Very nice clientele and great encounters. The perfect location between the center of Annecy and the mountains, possibility to go wherever you want easily. Swimming pool and surroundings are magnificent. Quite a quiet place. We will definitely come back 😊

Very nice room, spacious and very clean. Very warm welcome. The breakfast: royal.

Dynamic and super friendly young team

A cosy hotel at a beautiful location with very kind and welcoming staff, a beautiful pool, an excellent restaurant and the courtesy to use bikes for free to go to the lake. We’ll be back next time when in the neighbourhood!

The pluses: the spa with a very nice swimming pool, the lounge around the bar and games for entertainment, a well-equipped gym, the good food even if the menu lacks suggestions when you stay several days... The minuses: the old-fashioned rooms and the corridor need renovation, the bedding and the shower drainage need to be reviewed... The polite but rather tense service and lack of consideration of the customer's request.

A 3-star hotel with high-quality, comprehensive services! We really enjoyed our half-board stay: the quality of the meals, the garden-pool area, the bikes available, and the quality of the bedding. The wait staff was very friendly and efficient. I recommend this hotel for its excellent value for money. The decor is tasteful throughout.

Everything is perfect. Nothing to say. We even extended our stay for one more night, and we received a nice commercial favor from the staff. Perfect restaurant. I highly recommend it. Thank you.

We spent four nights at the Arcalod Hotel. We had a wonderful stay; the smiling staff were attentive to our needs, the welcome was warm, there was a wide selection of breakfast items and a great offer for the evening menu with half-board. The spa area is modern and sufficient for a good time in the sun, an additional asset to this place. We definitely recommend this hotel!

Very good

Hotel set back from a main road. Comfortable room and nicely decorated in a contemporary style. The plus is its pool area (unfortunately no possibility of ordering or snacks from the relaxation area (sauna/jacuzzi...). Friendly staff but nothing more. Weak point, charging stations unusable if you have a badge (because not compatible with standard charging badge). Decent brasserie but overwhelmed staff and sometimes it shows. In summary, we can always do better but it is more expensive 😉

A comfortable, cozy hotel with a lovely atmosphere close to the lake

All the staff are incredibly kind, with a radiant and welcoming smile on every face, which is very much appreciated. We dined every evening at the hotel restaurant where the food was very good and generous. The cocktails prepared by the waiters at the bar…. Incredible. We will definitely be back and for longer this time.

Super price quality ratio!

Overall, it's very, very good. A small detail about the air conditioning: it blows too much towards the bed, which is unpleasant. The common areas and corridors between the rooms could be renovated, but I imagine that's planned.... Too bad about the elements in the room; it's very bare. It would be nice to have a small kettle in the room, a pot for putting toothbrushes, and some tissues. Considering the prices, this type of little extra comfort is appreciated.

Very well located halfway between Annecy and the city center. Cozy hotel with a large pool and very good food with good cocktails and affordable wines. Young, professional, dynamic and attentive service. Just our room was clean but a little small. Thank you for this wonderful stay. Large parking lot close to the hotel.

Very good stay! Holiday atmosphere, professional and welcoming staff.

Very good stay, spacious and clean room. The staff at the restaurant were very friendly and helpful. The same at reception. The swimming pool and jacuzzi are a big plus, especially during a heatwave. The free bike rental is very much appreciated. Close to the cycle path. We ate very well at the restaurant.

Everything is absolutely perfect: the room, the breakfast, the dinner, the pool area. The staff is attentive and really friendly. The only thing that could be improved is the lack of a fridge in the room.

This hotel is almost perfect, it's a shame that at this price level there is no kettle with coffee or tea, or even a bottle of water in the room. On the other hand, having stayed two nights, our room was not made up and the bath towels were left on the floor.

there is nothing to complain about, it is simply perfect,

Very small and somewhat dated room, tiny TV, tiny bathroom with 1 curtain in the shower which for me is neither hygienic nor practical. Fortunately, the pool area is there to raise the level. It is magnificent. No tray at breakfast, forced to make several trips back and forth, not practical.

Superb weekend with exceptional staff

Relaxing and comfortable stay

Very nice hotel but disappointed to see that you have to cross the road in a towel to access the swimming pool, the welcome and breakfast were perfect, but given the prices, the room is not at all up to standard, a room at the B&B is much classier while remaining in the mountain theme.

Very good hotel, very simple standard room but comfortable bedding. The restaurant and terrace areas are very well decorated, we felt good there. The pool area is very pleasant. The availability of bicycles is a real plus. We will come back with pleasure.

We stayed half board, all the dinners were refined and we discovered savory and sweet dishes at the same time. Thank you to the entire hotel team.

Very good hotel. Very friendly staff. Slight disappointment with the restaurant: prices a little high for cuisine that is a little too "worldly" for my taste.

Very pleasant stay in a deluxe double room for a week. An outside sitting area which had a restricted view due to the property next-door was included and occasional smells from the kitchen were mildly annoying. The staff were very helpful and pleasant and the food was very good. The pool area was very good and peaceful. Would stay again but would look into a front facing room with balcony and views of the mountains. Tea and coffee facilities in the room would be an improvement.

Very professional and friendly staff, attentive to customers

Friendly crew, very good restaurant

Very attentive staff in a very pleasant setting. Bravo!

We had a wonderful 3-day, 2-night stay in a standard room. The room is a bit small, but it's more than compensated for by the hotel's wonderful setting and the magnificent pool. The bike rental is very convenient. In the evening, we dined at the restaurant (half-board option). Excellent service, and a special mention goes to Léa, the pastry chef, for her desserts, which are as beautiful as they are delicious.

A cocktail bar by the pool would have been welcome, having to cross the road with a tray, the bartender does not serve 😭😭 Very little interaction with the staff, a shame with all there is to do in the region, on the other hand with foreigners......., very attentive. We took a so-called premium room, not agreed, garbage and delivery trucks in the morning and customers in the restaurant in the evening very noisy just below the room, not very premium all that 🤬 And finally, interior of the hotel, great, on the other hand the exterior needs a very big clean 👌 Otherwise, good establishment and very well placed to visit the region 😁

Beautiful surroundings and a holiday feeling

This is our fourth year at the Arcalod Hotel, and we are never disappointed. We choose half-board because it is good value for money, and the food is excellent and well presented. We will definitely be back!

Very good hotel, very clean and friendly staff

Third time at this hotel...still a pleasure to stay there. The real plus this time is its pool and wellness area, so pretty and so well-appointed. Perhaps consider providing two types of pillows (soft and firmer)! Bravo to the team for their friendliness and efficiency.

A quiet and clean hotel. Friendly and welcoming staff. A great swimming pool.

A wonderful discovery. I chose this hotel for a long weekend. My wife and I came here to explore Annecy and its surroundings. The staff were very friendly and professional with their customers.

Been here every year for about twelve years. Really fine place. I hope to return for another ten years

Beautiful hotel, comfortable room, very quiet location, superb pool area

Beautiful establishment! Beautiful renovations done with taste, very pleasant location and welcoming staff. A beautiful pool and spa area, I highly recommend.

Wellness area with pool and jacuzzi at the top, large parking lot, but small and old-fashioned room. The shower curtain is not white but yellow

Price-performance ratio unacceptable. The suit isn’t a suit!

Family-run hotel, managed from generation to generation. Recently renovated, the restaurant and rooms are beautifully designed and decorated. Fantastic grounds and pool, with very high-quality furnishings 🤩 Bicycles available, services offered, a charming and attentive owner and staff. To top it all off, very good food with a varied selection of dishes. In short, nothing negative, we extended our stay and were sad to leave! And above all, the most important: contemporary atmosphere, but you can clearly feel the atmosphere and soul of the small family structure. In conclusion, very good value for money. We will definitely be back! Bettina and Alain, Lausanne, Switzerland

A very nice discovery The spa area, the swimming pool, the rooms, the great breakfast, the staff, everything was perfect, we will definitely come back to recharge our batteries in this beautiful establishment, thank you for your welcome

Very nice discovery. Good restaurant. Very helpful staff. Magnificent swimming pool.

Super spacious relaxation

Impeccable establishment both in terms of cleanliness and the staff, all very friendly. Just surprised on our arrival to see that the hotel was not located on the edge of the lake, because the photo on the site shows it at the water's edge, but frankly it doesn't matter, we had an excellent weekend in a super nice setting. with top-notch services. To do again...

Excellent stay, thank you to the whole team for their professionalism and their friendliness.

Clean, welcoming, well-located with a pool/jacuzzi/sauna right across the street. The cherry on top is a good restaurant (especially the chocolate dessert) with mountain views. What more can I say, except that I'll be back to enjoy it for longer!

Very nice hotel

Very satisfied with our stay with a very pleasant environment, quality accommodation and catering and above all a super friendly and welcoming team, remarkable welcome from the boss

Beautiful hotel, nice welcome, small room, small bathroom, too small. I had room 104, 110 was really very good and beautiful! Asked for 110!

Very decent hotel restaurant overall, but the restaurant atmosphere is oppressive inside because it is too noisy and too cramped.

We stayed here for one night and were upgraded from a standard to a comfort room which was really lovely. Friends stayed in a standard room and the comfort room was definitely better and I’d recommend paying that bit extra if you can afford to. The pool area is gorgeous and the whole hotel and outside areas have been built/decorated to a really good standard.

perfect outdoor equipment superb swimming pool

The hotel spa area and staff were amazing. We really enjoyed the food here too. Nothing was too much trouble. We would definitely like to come back. Thank you! 🤩

Very pleasant hotel, very pretty and well decorated dining room, beautiful aquatic area.

We had a wonderful stay at the Arcalod Hotel! The welcome was perfect from start to finish: a warm, attentive team, always available to make our stay enjoyable. The room was comfortable and spotlessly clean. The pool area is a real plus: quiet, well-maintained, perfect for relaxing after a day of sightseeing or hiking. The restaurant is simply excellent: tasty dishes, well-presented, and carefully prepared. A real pleasure at every meal! Another very appreciable point: the bicycles are provided free of charge, which allows you to discover the region in a pleasant and practical way. A big thank you to the entire team at the Arcalod Hotel for their professionalism and kindness. We will definitely come back!

Very friendly hotel. Helpful and pleasant staff. Simple room but decent bedding.

Everything is perfect: the team, the welcome, the food, the hotel, the bar. What can I say? We will be back. Thank you! Have a great summer. Mrs. Philippe Lemerre

We will come back to this.

Perfect asset point of view

My rating is worth all the words!

The staff was very welcoming and smiling, clear in their explanations and attentive. The people who do the cleaning were also discreet, smiling and efficient. The fact of being able to use the bikes loaned by the hotel is very appreciable, however the bikes that remained available when we wanted to take them were in average condition; for my part, I cut my ride short because, among other things, the saddle was not adjustable and I was slipping.

great stay at this hotel

Very nice hotel, a quiet location despite its proximity to the road. Excellent soundproofing. Very comfortable bedding. Lovely staff, accessible to all your requests. We loved our stay.

Thank you to all the staff of the establishment for their availability, their kindness and their welcome.

We had a wonderful stay. Everything was perfect 👌

Our stay was recommended to us by regular friends, everything was very good, the rooms, the welcome and the restaurant!

We had a great stay! Not much to say except that the room lacks a coffee maker and also perhaps a mini fridge/bar. As athletes we need to keep things cool, otherwise everything was very good, I highly recommend it!

Very well-appointed room, beautiful furniture, beautiful views and the hotel restaurant is top-notch. Bicycles are provided free of charge by the establishment and the little extras for relaxing: swimming pool/jacussy/sauna

Superb hotel. Everything was impeccable during our stay. Spacious room, choice of menus and magnificent wellness area with the optional pétanque court 😊

Everything is perfect, the restaurant, the setting, the decoration and the kindness of the staff.

A gem, a real favorite in a quiet location near Annecy. Beautiful, cozy room and delicious food from breakfast to dinner, not to mention the cocktails. We also enjoyed the jacuzzi and the swimming pool after our walks. Great staff. We will be back with pleasure.

Very friendly and smiling staff

Both pillows smelled very strongly and definitely needed to be washed. Luckily there were spare pillows in the closet that had been freshly made. The breakfast was very good.

We chose this hotel online and, based on our experience with most Logis Hotels, we’re not disappointed. We received a warm welcome on arrival. The setting for the hotel was great, surrounded by mountains and greenery. Our double room with balcony was very good as was the en-suite shower room. We ate in the restaurant a couple of times and the food and service was excellent. All the staff we had contact with were friendly and professional. The pool was great and spotlessly clean.
Can’t fault the hotel at all - we would return.

On arrival there were hairs in the sink and on towels. This was quickly rectified by staff. Throughout the website room description it states sound proof walls. We heard crashes and thuds, which presumably emanated from the kitchen. There was also noisy air con plant directly over our ceiling/roof. When the corridor door shut/slammed, you could feel the walls move. I would not expect this from a top grade room. Also, the terrace had virtually no view. The back end of houses and the hotel rubbish bins. Again not what I would have expected from a deluxe/prime room. We knew in advance as we asked, but it’s unusual these days not to have tea/coffee making facilities included in your room deal.Lastly on the negative side, the photos of the pool and hotel on the website are very cleverly taken. Would you expect to cross the road to get to the hotel pool?
On the positive side, the items we had to pay extra for, I.e. breakfast and evening meals were excellent and they catered well for my gluten free diet.

Une adresse a transmettre à tout le monde tellement elle vaut le détour! :)
L'hôtel est charmant, décoré avec beaucoup de goût et d'élégance, on s'y sent bien direct et l'atmosphère est très chill.
Nous avons été chaleureusement accueilli, nous avons eu la chance de séjourner dans une très belle chambre avec une très belle et grande salle de douche (la douche est incroyable!!!) , nous avions une terrasse trop mimi et le méga plus, un volet occultant!!!!
Le petit déjeuner est délicieux avec des produits de la région et "fait maison". Si vous désirez manger le midi et/ou le soir, c'est excellent aussi.
La piscine est superbe, y aller est très agréable et calme, que du bonheur...et il y a un très beau sauna et un jacuzzi aussi.
L'hôtel offre la possibilité de partir en vadrouille grâce à de très bons vélos, Annecy est à plus ou moins une heure de là et cela vaut le coup!!!
Si nous n'habitions pas si loin, nous y reviendrions régulièrement même pour le temps d'un week-end et suuuuurtout pour toute l'équipe incroyable qui y travaille...ils sont TOUS super gentils, souriants et à l'écoute tout en étant très discrets, on sent vraiment qu'ils aiment leur métier. :)
Nous garderons un merveilleux souvenir de notre passage!!! Encore merci pour tout!!!

Very small room and bathroom

A good one night stay it was quiet

Haughty and clumsy receptionist. Bathroom cleanliness is approximate.

Lovely spot and great breakfast 😁

Good hotel, perhaps missing bathrobes or towels for the pool.

Very clean room. We had half board, the meals were refined and excellent. Swimming pool and Spa redone with great taste. We had a great stay. Hotel well located in relation to activities and very beautiful environment.

Very welcoming and very friendly staff. Nice place. Nice swimming pool. Comfortable room. On the other hand, we could see that the floor of the room and the toilet had not been washed. Too bad...otherwise the rest was very good

Very good clean hotel with free activities bike swimming pool sauna spa Breakfast very good Restaurant good quantity very fair according to the dishes

A perfect stay in every way, well located, away from the crowds. Peace and quiet guaranteed after a day of cycling. We will be back. Thank you all

Very good stay. Very spacious room with superb mountain view. Very good half board, even with a single menu. Only small downside, there has to be one, the absence of tea or coffee making facilities in the room.

Je recommande vivement cet hôtel. Le personnel est très agréable et à l'écoute. Les chambres sont propres. Le plus de cet hôtel est le prêt de vélo et la qualité des vélos. Merci beaucoup pour ce service gratuit, c'est très appréciable

Booking at the last minute, the room has a superb terrace, the bedding is very good, the same for the decoration but improvements are to be made concerning the windows and the water room. The restaurant is a huge asset, it is a real delight.

Overall it was great to start again for a new weekend

Great stay at this establishment! Service, room, breakfast, restaurant, swimming pool: everything was perfect

Beautiful hotel with gorgeous surroundings. Close to the lake, free biking was great. Staff was very helpful and personable. Loved it here

L’hôtel et l’accueil très agréable et avons apprécié la qualité et la fraîcheur de la nourriture .
Je pense que dans la salle de douche, une barre pour ranger les petites serviettes placée juste dessous le lavabo serai idéal!
Merci à vous tous, nous avons passé un très bon séjour parmi vous!

Very nice hotel, clean with access, swimming pool and sauna. disappointed with the sound system on the very brayant street side, If you have a sleeping problem, I advise you to confirm it to have a room on the other side Staff, very kind and welcoming

Very welcoming hotel, good gastronomy and very good spa hamam swimming pool area

Superb establishment very well renovated and maintained Superb swimming pool area

Everything was wonderful, beautiful heated swimming pool. Very welcoming and efficient staff. Renovated hotel, excellent setting, excellent restaurant. I recommend

Que du positif

Very well located hotel in a magnificent environment Comfortable and spacious room Gourmet and copious breakfast: the homemade brioche is excellent Dynamic and attentive team At the top 👌

We had the unpleasant surprise to see that the photo of the standard room on the site was far from reality. It is false advertising, I understand the strategy of wanting to make people want it, but the disappointment is even greater as a result. If there was an ounce of decoration and more similar to the photo, perhaps the small size of the room would have been less disappointing. Which is a shame because the context of the hotel, its services and the staff were qualitative.

Extra star would have been given if there had been a kettle in the room

Beautiful, pleasant establishment