Restaurant Auberge Normande

When booking through Booking.com, there was a promotion that lowered the room price. However, the difference was charged to us when we paid for the tax and breakfast the next day. Also, I had chosen a room with a bathtub, a higher category, but the bathtub didn't have a plug, so there was no added value and no acknowledgment when I pointed it out.

Great hotel, restaurant and top-notch staff

The overnight stay rate is really too high for the quality of the hotel. The restaurant area is well decorated. The waiter wasn't very comfortable, we weren't told if he was a trainee. He didn't have a smile and didn't have the basics of a good waiter. The meal was passable, my fish dish and vegetables were practically cold. The welcome was strange, which reflects my entire experience at this establishment. The hallway is in poor condition, same for the room. There may be rooms with new carpet, a clean shower and a less soft mattress, but room 5, which may be dedicated to professionals, is really not welcoming. This room is located above the kitchen, you can feel the vibrations of the extractor hood in addition to the noise. I do not recommend this establishment.

Have a nice stay, good food

Prima hotel, wel elke 10 seconden een vreemde tik in de leidingen ! Goede ligging bij station en centrum.

Clean hotel, friendly staff

Friendly team, good meal and very good breakfast

They are all very nice!

Friendly welcoming staff, great restaurant, rooms a little tired

Beautiful hotel, very well located when you want to visit the landing (especially the 101st)

Well-located hotel near the train station, pleasant welcome. Quality meals and breakfast, good service. The cleanliness and tidiness of the premises and the rooms could be improved.

Great room and comfortable beds. Very colourful courtyard with flowering plants and tables. Parking in front of the door, but you have to be lucky. Ate in the restaurant in the evening. Was good, score 7.

A real inn with a very pleasant interior courtyard. A very warm welcome and a great breakfast.

Great location, pretty and very welcoming staff.

Badly placed TV and few TNT channels. Noise from VMC or kitchen fan a bit noisy.

Lovely kind staff but rooms were a bit ill equipped and everything a bit dated. Restaurant also a bit disappointing…not worth the money spent on the food. Breakfast was fine!

Disappointed compared to the photos online. The rooms are seriously lacking in maintenance. A real shame.

The cleanliness of room 4 leaves something to be desired. The sides of the entrance doors and the toilets are filthy. Tested with a little wet toilet paper, the stains came off easily. 1 candy bar already started and left with the other new ones, provided... the fridge in the room does not work... Lack of privacy for the bathroom, open to the bedroom, no privacy. The bathtub has to be stepped over by at least 65cm (a workout!!).. a screen would have been appreciated. Obliged to close the curtains in the room, because they are visible from outside in broad daylight. The photo of the pretty room on Booking, does not correspond in any way to the old-fashioned room we had, and paid 90€ for!! The staff is dynamic and friendly with the customers, but it is a shame that there are too many negative points. The restaurant and veranda are lovely. The manager is dynamic and friendly with customers, but it's a shame there are too many negative points.

Arrived at 6:30 p.m. in the room, no drainage in the sink, asked to see if another room of the same category was available: answer no, we are full. Wait until the next day for repair. I can understand. At the same time, I went on the booking site and 3 rooms of the same category were available. The bedside lamp never worked (no bulbs), I used my phone. And I paid the price, so thank you!….

Very disappointed with the room compared to the booking presentation. Old decor as well as mold in the shower, worn furniture. We were offered to change rooms anyway and not a commercial gesture, not even offering us coffee...

Room n4 clean and comfortable with bathtub in the room, separate toilet. Comfortable bed

Room with duplex bathroom. Bathtub without drain and no shower. Towel rack very worn, rusty. Curtains unhooked from the rod.

I booked on January 30 for a night on February 19: when I arrived on site, the hotelier informed me of a so-called computer failure but he did have my reservation name. He offered me to sleep at the hotel "l'escapade" 100 meters away - room 3. It was shabby: room with electric auxiliary heating presenting fire risks... dusty carpet, bathroom with mold... at dinner I saw that a large group was dining on site and going to sleep at the hotel. Would it be an optimization choice to favor the reservation of a group and direct the other individual customers to the shabby hotel l'escapade. This hotel is not worthy of being in the Logis Hotel network... looking at the reviews on your site after this experience... I should never have set foot there.

No heating in a room while it's freezing outside and a boss who doesn't even apologize. Doesn't give a bill either so we can't check the bill, made up at random because nothing was recorded the day before. Turning off the heating at night to save money to the detriment of customers is unacceptable. Result in the morning: no shower or toilet because the temperature is too low (Same for the night when we are woken up by the cold.)

Very average reception He tells you that the room is over there at the end in a pavilion There is no lighting in the alley

Easy to find, traditional Logis. Lots of French charm.

The bed was comfortable, and the price was right when we booked. We thought the price included the buffet breakfast, but at checkout we were charged an additional 13 euros per person per day. We had numerous inconveniences: No washcloths or handtowels (we asked), no lightbulbs to replace those that were burnt out or those that flickered constantly when the lights were on (we asked), and the fan in the heater/ac unit didn’t function. We asked about WiFi, but were never able to connect to the WiFi network They gave us because it didn’t exist on our devices as a network to join. Still, the biggest issue we had was that my husband could not get into the large, stand-alone bathtub to bathe during our stay.

The hotel is pleasant in its layout with a warm restaurant/the room, very good bedding, thick, constant background noise coming from inside the building

There was a lot of matenance issues. Such as doors rubbing and not openind properly, extracter fans not swiching off, one in the room where the shower/bath was, and in the WC a separate room (weird).
A weak Wifi signal only available in the lobby, none in the room as per advert, so misselling issue (made worse by no roaming in area).
Very noicy and no sound proofing.
Very untidy and unmaintained.

Questionable hygiene (humidity and rot in the bathroom, stains on the floor...), general chaos especially in the courtyard, freshly received food not put in the fridge for more than 2 hours (crate of shrimps...).

Welcome by staff who do not speak French, table service with dirty dishes and barely warm, unappetizing meal

A nightmare. Clogged sink smell of sewer, switch not fixed, nothing works, rotten door. The staff, we thought we were in a movie. Rudeness of the staff, boss, let's not talk about it. Breakfast a scam, nothing to eat, disgusting bread. Do not go to this establishment.

Everyone I met at the establishment was lovely and helpful! Cool ;)

The rooms are not clean, the TV does not work. The hotel is abandoned. The breakfast was empty, nothing left to eat, the birds come in to eat and do their droppings. The staff is not concerned or friendly. Very, very disappointing, I will never return and will not recommend it.

We arrived at this hotel on May 17, 2024 and found that the room door did not lock, there was dust on the nightstands, cobwebs on the walls and ceiling, a unclean and dilapidated bathroom and poor bedding. Following our complaint, we were relocated to another much better room but still had other problems. Poor water drainage in the shower and no seal on the door so the water was leaking onto the floor. We only had 2 towels, one was missing for the hands and one for the floor in front of the shower. There was a mini fridge but the inside was dirty. Another couple had the same mishap as us and also changed rooms. The staff is helpless and left to their own devices because the manager is not on site.

Disappointing Easter menu. The scallop puff pastry is poorly cooked pastry. The sea bass fillets looked like those of a sardine, and the accompaniment was not worthy of the price.

very good stay, very good service in the evening, very pleasant person, perfect Sunday morning breakfast, on the other hand the Monday morning breakfast was a disaster, no more bread, no more white ham, no more orange juice, no more cheese, no more water To cook the eggs, there is no one in the room: she is too busy chatting with her colleague at the bar. another point to review, the dirty parking lot with lots of waste and poorly maintained with cratered holes!!

Pleasant staff and rather pretty decor. My remarks apply to different rooms that I have occupied. There is a lack of furniture to place your belongings, especially in the bathroom areas. There are missing hooks and shelves. The lighting is too dark, we need more light if we need it. Especially I was cold in the morning, the heating did not turn on (room 8 especially), including in the bathroom. The curtains are not blackout enough, they let in too much light from the street at night. The sound insulation is a little insufficient too. On the restaurant side, for my taste, there is a lack of dishes other than fish or meat, and there should be light, fruity desserts (not just ice creams and cakes or creams). For breakfast, I would like wholemeal or country bread and oatmeal (but otherwise the buffet is good).