Logis Hôtel la Citadelle

A very exotic hotel. Chic without being bohemian. The terrace and restaurant are very pleasant. The soundproofing in the rooms could be improved.

Room air conditioning is efficient and pleasant during heatwaves. No sound insulation between rooms.

A great team in every area. Remarkable availability. An excellent cocktail and a very appetizing selection of dishes. The hotel is located in the citadel with a superb view of the estuary. We recommend without reservation.

Lovely location, accommodation pretty basic but ok. Staff very accommodating but think there is some training required. All would have been fine for us except breakfast. We came down to breakfast after walking our dog, the room was empty of other people but there appeared to be an ok buffet option laid out or so we thought until closer inspection. Flies had beat us to breakfast and there was no way that we were going to eat anything, the ham and cheese laid was covered in flies. Astonishing that no one had the foresight to provide covers for the food. The location is by an estuary and flies are to be expected, but being expected to eat food that had been laid out with flies covering what we were expected to eat was not acceptable. The coffee machine was out of order so had to wait for our coffees which was ok, but when you put everything together is was below an acceptable standard and experience. Our complaint to reception upon departure was very clear so it was a complete surprise when we examined our bill that we had been charged for breakfast. By this stage we were on route so did not head back, but we are expecting a refund

Perfect stay!

Exceptional location. Good restaurant and pleasant staff.

Amazing little Gem in Blaye. What a great hotel. The how’s are incredible. The rooms are clean modern and very comfortable. The pool is an huge bonus for it sunny days. All the staff are friendly and can’t do enough for you. Our waiter Ian was so amazing. He really looked after us and never said no to any requests.

I can’t wait to come back.

What a shame that a member of staff came to spoil the stay. By telling us to leave the hotel after having returned our room. And being very surprised that her colleagues allowed us to stay by the pool. Never has a hotel refused us to be able to enjoy the pool especially since we were planning to have lunch with tapas this blonde person in her condition does not make us want to come back to your establishment. As for the management of the maintenance of the pool. I do not understand that your employee throws 40 liters of chlorine at 12 p.m. when the robot has been running since the morning. So no pool on the day of departure and the day before because of the storm, the pool was very dirty. You will understand that your employee's remark bothers us!

We discovered your hotel quite by chance and had a wonderful evening.

Completely satisfied, only regretting the lack of handrails on the stairs, which would have been a great help given our age. The restaurants were top-notch, not to mention the breakfast. We will definitely be back.

Nice, modern rooms with good amenities. Clean and quiet. Friendly and helpful staff. Restaurant is overall verry good but not outstanding.

Ideal location on the edge of the estuary in the citadel. Superb view. Welcome with my very friendly dog. We arrived on foot. Perfect.

Following a major storm, there was no hot water or TV. The owner made a much-appreciated gesture of goodwill: she halved the room rate.

Very nice location inside even facing the Gironde for this beautiful hotel. Excellent welcome, friendly staff. Very good traditional restaurant. Excellent varied breakfast

Good hotel, nice view, excellent restaurant, rooms not very well soundproofed however

Warm welcome, superb environment.

Rooms could be better carpets need updating. Pool area not so good, could be cleaner covers on outside double beds were very dirty obviously not changed daily. Staff were pleasant

Beautiful view facing the estuary, and peaceful in the citadel of Blaye. All the staff are very attentive. Good dinner on the terrace and top-notch service. A great stopover!

A little expensive compared to the services offered

A pleasant and very well located place but a service a little below the price charged and a hello at breakfast would have been nice.

No lifts for disabled persons.
Only shower gel and hand was of average quality. No shampoo or conditioner. Many expect a fuller range of products.
Better food offerings in local restaurants. Could be improved.
Overall a beautiful location and with a few improvements could get to excellent.

Very well-located hotel with a beautiful view of the estuary. The service at reception and in the restaurant is impeccable. The rooms could do with a good refresh.

Very welcoming staff

Pleasant location in the citadel and facing the estuary. Enjoy the peace and quiet of the late afternoon in the garden and the sunset on the restaurant terrace. An ideal stopover on the Canal des Deux Mers cycle route.

Remarkably located in the citadel, with a wonderful view of the Gironde estuary, this small hotel is very pleasant. It is full of charm, thanks to its exterior and its swimming pool.

Hello, it should be noted that the access code to the parking lot is entered at the terminal at the entrance to the citadel. Thank you.

Dans des circonstances particulières et personnelles (aucun problèmes de couple après 54 ans de mariage)la satisfaction de se reposer et de profiter d'un bon moment de repos assorti de deux repas de qualité.

Top-notch hotels, services and restaurants

Very pleasant and dynamic team

Great hotel. We didn't have time to visit the restaurant. We'll have to do that next time.

Excellent team. Very well located hotel with great views.

Emplacement exceptionnel!

Margaux was especially helpful on our arrival.

Magical location, magnificent view

Spacious and comfortable room, attentive and helpful staff and very pleasant setting.

Very well located hotel with beautiful view if you take the rooms overlooking the pool and estuary upstairs. Restaurant: a delight, you should also try the other 2 restaurants outside belonging to this hotel where the food is also very good. Very pleasant and attentive staff. Only small downside: soundproofing of the bay windows and the room door

Very warm welcome, incomparable location in the citadel. The rooms lack soundproofing (we could hear the neighbor's TV).

In all respects in line with our expectations!

Very nice hotel in a magnificent setting.

Nous venons dans cet hôtel depuis environ 20 ans lorsqu'il était indépendant. Nous y avons séjourné deux fois lors de ce voyage lors de notre voyage aller-retour. Comme c'était hors saison, c'était très calme, le petit-déjeuner devait être commandé à l'avance avec un choix limité (le petit-déjeuner avait toujours été un aspect positif dans le passé). Le repas du soir était un triomphe des aspirations du chef sur sa capacité à livrer. Une utilisation excessive de la sous-vie ne compense pas une bonne cuisine, lourde avec les sauces et aucun respect pour la préparation des légumes, une baisse sévère des normes. Lors de notre visite de retour, les toilettes de notre chambre ne fonctionnaient pas et la couette n'était pas propre, montrant un manque de contrôle et de préparation. On nous a donné une autre chambre au rez-de-chaussée avec vue sur la piscine fermée plutôt que sur l'estuaire. Pas de gel douche, les serviettes étaient de petits articles non moelleux datant des années 1970. Les chambres ont maintenant l'air fatiguées et sales et ont besoin d'une rénovation totale pour les remettre aux normes. Aujourd'hui, des choses comme du thé et du café, une boîte de mouchoirs, des produits de toilette décents, des serviettes de bonne qualité, des informations locales et plus d'une petite bouteille d'eau plate devraient être et sont dans la plupart des endroits, la norme. Nous n'avons pas mangé à l'intérieur le soir du retour car c'était le même menu. On nous a fait payer cher la chambre et le petit déjeuner, un prix qui ne reflète pas le forfait proposé. La Citadelle doit aller de l'avant et évoluer avec son temps. Encore un petit déjeuner sans inspiration. Nous aimons le quartier et la situation de l'hôtel mais nous avons déménagé et n'y retournerons pas.
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Great location, room. Clean but rude.

Very pleasant stay

We thought the hotel was a bit tired. Considering that there were hardly any people there it was very noisy. The doors are thin made worse by a dehumidifier in the corridor clicking on and off throughout the night. Paper cups in the room that leak, not exactly luxurious! The guy behind the counter was very friendly which is more than can be said of the lady checking us out!
Brilliant location and views though

Beautifully positioned with scenic views. The staff were very friendly and helpful. The food is great and the prices reasonable.

the price-quality ratio for the season (mid-November) is not excellent. The breakfast is complete. The welcome is very good. An unpleasant smell in the corridors.

We had a very good stay in this hotel whose restaurant is of a very good standard.

Overall very good. Only, please fix the night table lamps. They turn over at night when touching in sleep. Very scary.

Very good experience. Magnificent location

Good reception, very clean room, beautiful view of the estuary, very generous breakfast. Very satisfactory stay.

un seul bemol le sol de la chambre serait a revoir

Great place - lovely staff

Malgré sa situation exceptionnelle, l'hôtel est très décevant.
Accueil moyen côté hôtel, chambre au rdc sentant très fortement l'humidité, rideaux présentant des traces blanches d'humidité. Propreté médiocre.
Le restaurant était lui exceptionnel ainsi que le service dans une ambiance chaleureuse et conviviale !

There are some welcome items missing in the room, such as Kleenex. Too bad the toilets are not separate from the bathroom. When one person uses the toilet, the other cannot enter the bathroom.

Hotel inside the Citadel that allows you to fully enjoy this exceptional site! Comfortable and clean room (a little noise from the doors slamming in the corridor...), copious and varied breakfast taken in a room with a view of the river: pure bliss!

Surprising location of the establishment; spacious room, quality services and refined cuisine only small downside: for travelers by bicycle no shelters provided, with a bicycle which spends the night outside

Our 2nd stay at this hotel. Trew good and quiet

Swimming pool out of service, not cleaned for a long time, while on the phone just before arrival confirmation of a heated pool Billing for breakfasts not consumed Billing for a dessert on the menu when I only had the main course and a smile from the receptionist as a response to our dissatisfaction Old room with no soundproofing We scratch ourselves all night in the sheets Worn bathroom Chicken served as veal The only positive point is the view I am used to the Logis de France which would do well to check this establishment which is absolutely not a three star

everything is perfect

Très bon séjour et bon accueil pour le restaurant un plus grand choix de poissons serait bienvenu

Perfect stay in a very beautiful establishment in the citadel. Functional and very clean room. Very good breakfast with a wide variety of sweet and savory dishes. Delicious restaurant taken on the beautiful terrace in front of the estuary. Experience to be repeated.

Helpful and efficient staff Unique and spacious place Restaurant and breakfast and bed Top as well as the view

Great location. Very friendly staff.

Equipe très sympathique et efficace

Perfect hotel welcome and staff. Very good location and environment.

We have been using this Hotel for at least 20 Years or more and never had reason to complain, we would happily recommend to anyone. The food is superb and all in a wonderful setting. All round good experience!

The robot was in the pool and it was cold. The room was not spotless. On the other hand, the setting was incredible.

Hello, We particularly appreciated the staff and Visnou for their services and the attention they gave us both on the terrace and during the service in the restaurant, thank you to them

An exceptional welcome, very good cuisine with exotic accents, all the ingredients for an exceptional stay.

a last minute stay a very nice surprise

perfect location. Beautiful setting. Perfect for a break Edith de M.

Nous avons passé un excellent moment dans un cadre exceptionnel avec un accueil chaleureux et humain, des plats exceptionnels ! Bravo au chef ! Un service exemplaire et des chambres confortables ! L’hôtel de la Citadelle est l’étape à ne pas manquer ! Merci à toute l’équipe !

We had a short but excellent time at the Hotel "La Citadelle". Brief, but which allowed us to appreciate the excellence of the welcome, from all the members of staff that we met, whether on the hotel or restaurant side. Cleanliness of the premises, relaxed general atmosphere, while being very professional, really impeccable! As for the restaurant... impeccable quality, very reasonable prices, all topped off once again by excellent service, whether for dinner or for breakfast. And finally, an almost idyllic setting, in a relaxing calm, a little "out of time"! Thank you to the whole Team, and there is no doubt that we will come back!!!

Very pleasant geographical location. Pleasant staff. Breakfast with good products but with small problems with the equipment. Swimming pool with cloudy water: that doesn't inspire confidence.

Pleasant evening stopover on our bike ride.

Very nice place...very quiet hotel!!

Very good experience, the view is magnificent. And the restaurant is excellent. Hats off to the children's menus!

Great view. Nice pool. A night spent in this hotel with pleasure. We will return without hesitation if the opportunity arises again

Superb address on the estuary. The people are charming in this place full of history. A big BRAVO to the family who maintains this heritage.

2nd stay on site, a pleasant break, with a pleasant and welcoming team.

Perfect, pleasantly surprised, by the location in the citadel, the breathtaking view, the restoration, fabulous

hotel parfait tout comme le personnel je recommande

Établissement parfaitement situé dans un cadre historique magnifique au bord de l'eau.
Personnel très accueillant, souriant et dispo.
Parfait!

L'établissement est vaste et bien situé mais un gros bémol : la proximité de la piscine avec les chambres est vraiment gênante. On ne peut pas ouvrir la fenêtre de la chambre pour aérer ou respirer, il y a des gens sur des transats à 10 cm de vous.
Ce soir-là, les plats sont arrivés tièdes sinon froids à table. C'est dommage pour un établissement de cette qualité.

By arrival I got not the room as requested but after discussion they reduced the price so....finally all was OK
service by dinner and breakfast was excellent

The location was superb and the staff were friendly and helpful. Unfortunately we found that the hotel did not live up to the Logis grading. It is tired in places eg skirting boards and around windows in the corridor. I reported an access panel that had fallen out and whilst it was replaced the area around it was not cleaned up. There was a hole in our duvet cover and the drain to the shower was blocked and therefore the bathroom floor flooded. The menu for dinner didn’t reflect the variety and standards in other ‘restaurants savoureux’ we have eaten in and we found it very disappointing.

Warm and personalized welcome. All the staff were smiling, helpful and professional. Very nice hotel with comfortable and spacious rooms. A special mention for the restaurant staff! Keep it up. See you soon for a new stay.

Room was infested with beatles.
Also smell of moisture

Good hotel. The bathroom smelt of the drains. No iron available when I asked at reception.

Beauty of the site...very good catering...just missing a little coffee in the room, just in case!!

What a nice location. It's one of the hotels that I'll recommend.

Air conditioning does not work. Stream of water dripping on carpet Cupboard that doesn't open. Smell of rotten egg pipes Restaurant not good Very long Service and minimum friendliness Bad breakfast for the price limited choice Green swimming pool water which has turned, we are told

Excellent location of the hotel, the site is very beautiful, the restoration perfect The bedding in room 106 needs to be reviewed, the mattress and box spring need to be replaced. We would have liked to find a courtesy tray

Good rating for the hotel, but bad for the swimming pool with cloudy and green water, perhaps due to micro algae? Impracticable

Sublime setting, very friendly team with impeccable service

Excellent séjour comme d’habitude. Gentillesse, qualité de service et belle prestation.

Excellent hotel in beautiful location

Had visited before (2008) and vowed to return. Beautiful setting, friendly staff, great food, lovely views.
Couple of improvement areas. 1) Cleanliness of swimming pool. 2) Response to dietary enquiries. One of our party cannot eat gluten and two are vegetarian. I requested information at three different times before our stay: on booking, by email and in the hotel's pre-visit survey. No response on any occasion :(

very well located hotel with good value for money, it will require a little restoration for my taste

Allergique à trip advisor ( qu'il est très facile d'acheter ( et qui rogne votre marge au passage ) , je préfère le guide Michelin qui m'a envoyé vers vous
J'ai oberver que j'obtenais ainsi un bon rapport Qualité /Prix , sachant qu'il ne fallait pas demander la lune !

Green swimming pool, unusable. A lemonade or other welcome drink would have been nice. Trees beautiful view over the estuary. The rooms are very small and old. Very friendly welcome.

Exceptional location, impeccable welcome and service, pleasant restaurant. Very good value for money.

Given the price of the rooms, a mini bar would be appreciated...and quality equipment: defective shower support, bathroom trash can which will need to be replaced! We expected more quality given the price of the room!

Fantastic restaurant

Very good overall, corresponds to the services announced, a little renovation in the corridors of the rooms and in the rooms also would be a plus. Reception and catering are at the top though!, thank you.

Very nice home. But for a hotel of this price we would like a few things: cups in the bathroom to rinse your teeth (even Ibis offers them...), water that doesn't take 10 minutes to heat up when you shower... And a slightly more spacious and tidy bicycle garage. Do you know that nowadays it's not just the poor who travel by bicycle?

Its very good every year.

Furniture a little out of step with the building

The personnel were very friendly and helpful and the dinner was absolutely delicious and very good value for money. We felt that perhaps there could have been better signage for getting our car to the hotel

Everything is very good.

Un peu cher à mon gout > 150€ la soirée étape. Pour comparaison, nous sommes proche des 130/140€ pour qualité égale !

Le personnel est très accueillant l'hotel est très bien situé et bravo au chef nous nous sommes régalés au petit déjeuner comme au dîner.
Merci

Nous connaissons un peu le
Personnel et les propriétaires
C’est un peu
Le paradis avec une vue magnifique
Le service est superbe et le personnel extrêmement agréable et gentil

Je recommande vivement ce bel endroit
Au plaisir de revenir

Fred et Nathalie

It was overall a great experience.

A very beautiful place. Very well located in the heart of the citadel. A customer-oriented team

We have stayed at Hotel La Citadelle for twenty years or more and can thoroughly recommend it for comfort, service, food, and friendliness. A really great hotel in a perfect setting, and ideally situated for the history buff.

We were pleasantly welcomed. All the staff very nice.

Très bon accueil que ce soit à la réception de l'hôtel ou au restaurant.
Belle décoration notamment des parties communes et évidemment belle vue sur la Gironde !
Quelques suggestions d'amélioration :
- il manque une chaise dans la chambre (en 302 en tous cas)
- une patère pour accrocher les habits serait bienvenue, côté chambre comme côté salle de bain
- le dispositif mélangeur de la douche n'est pas très intuitif (mais Ok pas facile à changer)
- une barre de sortie de la baignoire ne serait pas de trop (confort et sécurité, quel que soit l'âge !)
- écoulement du lavabo "paresseux" (signalé à l'accueil)

tolle Lage,
super Aussicht.
gutes Essen
netter Service

Un hôtel restaurant parfaitement tenu un accueil irréprochable on vous porte même la valise jusqu'à votre chambre (ce qui est très rare!)

We have been coming here for many years. Staff are always very welcoming and friendly and the dinner and breakfast was first class.

Hotel avec vue et cadre magnifiques et piscine mais très bruyant (musique bouboum) dans le restaurant d'exterieur jusqu'a 22H30. completement incongru au vu du cadre naturel qui se suffit à lui même. Même en fermant les fenetres, nous entendions le boum boum des basses. Cloison très fine (appel telephonique du voisin de chambre jusqu' à1H30 du matin). Juste 2 petites serviettes dans la salle de bains. Personne ne nous a prevenu qu'il y avait une manifestation le lendemain matin. Obligé de deplacer la voiture à 5H30 du matin et non 7H30 comme conseillé par l'hotesse d'accueil pour ne pas etre enfermé dans la citadelle avec la voiture.

Having made the reservation with half-board accommodation, when we arrived at the hotel, the half-board menu did not suit us and we took the daily menu, which was cheaper than half-board. We thank the manager for her understanding and for removing half board from us. It's a shame that Logis does not specify the content of half-board when booking.

We had a great time. The only downside was that some noise woke us up at times. A shelf or small piece of furniture in the bathroom would be a plus. But overall we were very satisfied.

A safe bet in the heart of the Citadel of Blaye, charm of the place and quality of the restaurant.

Salle de bain et sol sale
Pas de volet ni de rideau occultant
Plein de punaise

Personnel de direction peu aimable envers ses clients, ne donne pas envie de revenir.

excellent emplacement ! accueil chaleureux et convivial ! Repas excellent et de qualité. Il manque qq équipements dans la chambre (service à thé/café, minibar, coffre-fort...) et dans l'hôtel (fontaines ou distributeurs d'eau).

Requires serious renovation In addition, avoid signing METRO receipt slips in front of the customer!! Especially when the service at the restaurant was mediocre with the added bonus of a hair on the plate! Only the site is magical, we must stop relying on the magic of the site..

Parking a réhabiliter.

Les +: le site, le calme
Les -: odeurs d'égout, clim très difficile à régler et TV qui finit par ne donner aucun signal et petit déjeuner frugal

Pleasant welcome from the entire team and very attentive to customers. Excellent restaurant. Extraordinary view of the estuary

Bruyant la nuit et le matin
Les toilettes n’avaient pas été nettoyée …

A great night and a magnificent view in the morning. Very pleasant staff and always ready to help. Dinner and breakfast on site, copious and very good. I recommend and will come back.

The staff very well trained and polite. Food quality good though expensive for the quantity, the room was clean but not well sound insulated, could hear wardrobe/bathroom being used in the adjacent rooms.

Very pleasant hotel, beautiful view, well-designed room and excellent restaurant with remarkable blends of flavors

excellent welcome and friendliness of the staff.

Magnificent setting, comfortable room, friendly welcome. Good restaurant.

When I booked, they were supposed to send me a confirmation email which I did not receive. Two days before our arrival I called saying that I did not have confirmation and that I was worried about it: I was told, I am sending you an email that I never received. Housekeeping: certainly the floor and the bed were clean but the pouf was covered in dust as was the picture on the wall... No prior information on how to access the parking lot (password, circuit). This hotel benefits from its exceptional location but is resting on its laurels.

A magnificent setting. charming staff, caring for the customers, all smiles. A very good restoration, in a word: perfect.

A perfect stopover first of all an extraordinary location and a view of the Gironde estuary which is worth the trip A friendly team Very pleasant rooms

A haven of peace. A magnificent view of the estuary. The impression of being outside of time. At reception everyone is very pleasant. Overall this is the case for all the staff. Average size room, but comfortable.

Leuk hotel aardig team,

What a pity. Location with magnificent view which deserves another quality of service. Cleanliness more than questionable, no shower screen, a towel for two etc.........disappointing. Friendly service but no professionalism. Steak knife to eat the fish, forgetting a starter, mistake on the note.......

Logis Hôtel la Citadelle has a unique location beside the river Dordogne. It is a very charming place and the staff who run it are friendly and efficient and they do everything with a smile! Excellent. We enjoyed our stay very much.

I regretted the poor lighting on the terrace and dining in the dark

Excellent hotel in a fantastic location. Staff very welcoming and attentive. Restaurant really good with a option of a table on the terrace overlooking the Gironde. Highly recommended.

Questionable cleanliness in the rooms and around the swimming pool, lack of vegetarian choice in the menu, error in the final bill...

The place is beautiful and would make a great fit for a higher level hotel. The general image is a little neglected, the breakfast with poorly presented and undesirable products. Hygiene is not worthy of a three star. We see that the establishment is trying to do well, but the last touch is missing. The carpeted bedroom floor is not pleasant.

We found that the service was not at all up to par with this beautiful place.

Really great staff, absolutely nothing was too much trouble.
Fabulous views from rooms, dining terrace, dining room and swimming pool.
Accepts and welcomes dogs and with lots of room to walk them.
Large car park, we were arriving in a car with a trailer with another car on it, parking was not a problem.
Really would recommend this hotel.

Very nice rental

Mold in the shower Black shower head Limestone at the bottom of the shower glass No trash pocket A stained ear head

Friendly welcome, Catering to the height, The swimming pool does not spoil anything! This place is splendid and full of charm. This hotel reflects the greatness of the citadel!

Very good stay at the hotel in a beautiful setting! Bright, comfortable, very clean room with a magnificent view of the Gironde estuary. Welcoming and friendly staff. Expensive breakfast compared to equivalent services. hotel restaurant ok on the whole but a bit expensive 'à la carte' for the culinary quality of certain products.

Excellent hotel, with very good food.

Very nice hotel attention to exterior maintenance and cleaning of the joints of the room well. Very good behavior staff

Great I recommend

Very nice weekend. I came here for my birthday delighted with the overall service. I admit that I would have been offered a small cocktail for my birthday, it would have been perfect… Excellent breakfast, Restaurant very good too and with mosquito repellent, well done. Great server. A bit high in price For drinks, the rest is okay. Perfect room. Perfect frame. Decent service.

We liked the setting the friendliness of the staff I recommend

Hotel very well located in the citadel offering parking

Run away! This hotel is not acceptable. Point + Only the framework Points - Very ugly and pitiful room! Ugly bathroom Wc without door and rickety Low-end bedding Noisy air conditioning Paradise for mosquitoes and wasps Cleaning visibly badly done (empty bottle without the bed) Very expensive breakfast (15€) with a limited choice and pancakes in plastic bag and a desiccated pastry. Orange juice and industrial detox juices. The parking lot is inhabited by a gentleman with a sinister face and equipped with a headlamp, he lives in his van and cuts spears...

Water drainage problem in the shower (room 202). The bathroom was flooded

The hotel is very well located with a lot of charm but deserves to be refreshed and better kept.

Very nice hotel located within the citadel with a view of the Gironde estuary and the ramparts. Beautiful terrace with swimming pool. Only downside: breakfast a bit expensive...

very nice hotel with a breathtaking view of the Gironde. very friendly staff

An extraordinary location in the citadel of Blaye.

Lovely stay & lovely location

Great setting, right in the heart of the Citadel! The pool area is top notch and very well laid out, with a view of the river. Only downside during our stay, the disgusting smell in our bathroom.

Nothing to do with the site. Cleanliness of the room leaves something to be desired. We are pressed to eat without explanation of menus and wine advice. We had the impression of disturbing the staff whose only concern was to finish the service. The information sheet had not been taken into account

Alll the staff are very friendly and efficient and welcoming.

very pleasant stay in a great place and surrounded by a great team.

Superb quiet hotel in the citadel. Haven of peace, pretty swimming pool and splendid view of the estuary. Really rich and delicious breakfast. Very pleasant and smiling staff. On the other hand, very disappointing dinner experience, if the view is splendid, what is on the plate is not. Mediocre starter and main course replaced by unprepared sea bream with no flavors. Dessert without much interest either. In short, I highly recommend this address for accommodation but not for dinner.

Zeer vriendelijke mensen. Mooie locatie: zwembad met zicht op het meer. Heerlijk. Lekker eten aan een goede prijs. Kamers netjes in orde.

Superb location, bit outdated rooms, ok food

A bit noisy. But exotic, beautiful setting. No door between toilet and shower. Too bad for a family of 4.

The staff weren't very welcoming - apart from the girl on reception when we arrived. Lots of fidgety staff but little really caring about customers. The breakfast in particular was quite pitiful - sandwich bread and stale cakes, apples as the only fruit, capricious coffee machine ... and no one to ensure restocking and assist customers as is traditionally the case in hotels. After our stay at Logis de Broceliande, this experience had nothing to do with it!

A very unpleasant smell in our room. In our daughter's room, no bathroom door, no window security. Good quality food but lousy service! Terrible smell in the lobby

Nice staff, we eat very well in this hotel and the location is very good. But unfortunately we sleep very badly. We hear everything that happens outside on the terrace and in the hallway. That's a shame..

Regarding the hotel, room very well located, very pleasant but the cleanliness is not up to the standard of the establishment. No small welcome attentions in the room. Staff: very pleasant but not really professional. Behind the team, we wonder if there is a pilot in the plane. Restaurant: average (cooking in particular), there too, we expect better Too bad this establishment has everything to please, the impression given is that the staff (I insist, very pleasant) is without supervision strictly speaking. It lacks professionalism

Hotel located in the citadel. Truly unique.

We were very satisfied with the charm of the place, the very friendly staff and the restaurant. We will come back with pleasure

Pleasant stay. Beautiful setting. Room a bit dated in terms of furniture and a bit small with the travel cot. Unfriendly but efficient service

Hotel location very good. The room very well. Very good breakfast. Maintenance of the hotel is limited, especially the exterior, which is a shame (green edge swimming pool, broken flower pots, poorly maintained outdoor sofas, etc.). Home staff too light. They even ask me to speak in English… in Blaye! Overall, small drop from when I came 5 years ago

Hotel without lift Floor of the access corridor to the room to be renovated Breakfast: it would be nice to offer soft-boiled or fried eggs or omelette (the scrambled eggs were too liquid) Catering offer to be improved given the price of the dinners Good location

Despite the recent negative reviews, we took the risk, and we found a magical place for heritage lovers, available and welcoming staff and ultimately an ideal setting for open-minded people. Remember to ask for the access terminal code because you will be sleeping within the Vauban citadel, listed as a UNESCO heritage site. The ferry is 3 minutes away for the crossing to the Medoc but the coast of Bourg (Blaye) is also worth the detour.

good hotel with restaurant, river view

I loved the trip you offered me...

I have never been so disappointed with a hotel, especially in relation to the service offered and the asking price, it's theft, there were flying cockroaches in the spiders' room. I reported it and showed photos and videos of the cockroaches They put a smoke bomb on me and I slept in the same room with the insecticide product, mandatory half-board and in the restaurant you are made to understand that you do not have de Romain menu than the others, with a superior air, the pool had all green edges And in the end I am asked for more than the price booked on the internet when the slightest thing would have been a commercial gesture given the horrible stay we had We were happy to leave and what a horrible bad memory