Logis Hôtel la Citadelle 3

A perfect stopover first of all an extraordinary location and a view of the Gironde estuary which is worth the trip A friendly team Very pleasant rooms

A haven of peace. A magnificent view of the estuary. The impression of being outside of time. At reception everyone is very pleasant. Overall this is the case for all the staff. Average size room, but comfortable.

Leuk hotel aardig team,

What a pity. Location with magnificent view which deserves another quality of service. Cleanliness more than questionable, no shower screen, a towel for two etc.........disappointing. Friendly service but no professionalism. Steak knife to eat the fish, forgetting a starter, mistake on the note.......

Logis Hôtel la Citadelle has a unique location beside the river Dordogne. It is a very charming place and the staff who run it are friendly and efficient and they do everything with a smile! Excellent. We enjoyed our stay very much.

I regretted the poor lighting on the terrace and dining in the dark

Excellent hotel in a fantastic location. Staff very welcoming and attentive. Restaurant really good with a option of a table on the terrace overlooking the Gironde. Highly recommended.

Questionable cleanliness in the rooms and around the swimming pool, lack of vegetarian choice in the menu, error in the final bill...

The place is beautiful and would make a great fit for a higher level hotel. The general image is a little neglected, the breakfast with poorly presented and undesirable products. Hygiene is not worthy of a three star. We see that the establishment is trying to do well, but the last touch is missing. The carpeted bedroom floor is not pleasant.

We found that the service was not at all up to par with this beautiful place.

Really great staff, absolutely nothing was too much trouble.
Fabulous views from rooms, dining terrace, dining room and swimming pool.
Accepts and welcomes dogs and with lots of room to walk them.
Large car park, we were arriving in a car with a trailer with another car on it, parking was not a problem.
Really would recommend this hotel.

Very nice rental

Mold in the shower Black shower head Limestone at the bottom of the shower glass No trash pocket A stained ear head

Friendly welcome, Catering to the height, The swimming pool does not spoil anything! This place is splendid and full of charm. This hotel reflects the greatness of the citadel!

Very good stay at the hotel in a beautiful setting! Bright, comfortable, very clean room with a magnificent view of the Gironde estuary. Welcoming and friendly staff. Expensive breakfast compared to equivalent services. hotel restaurant ok on the whole but a bit expensive 'à la carte' for the culinary quality of certain products.

Excellent hotel, with very good food.

Very nice hotel attention to exterior maintenance and cleaning of the joints of the room well. Very good behavior staff

Great I recommend

Very nice weekend. I came here for my birthday delighted with the overall service. I admit that I would have been offered a small cocktail for my birthday, it would have been perfect… Excellent breakfast, Restaurant very good too and with mosquito repellent, well done. Great server. A bit high in price For drinks, the rest is okay. Perfect room. Perfect frame. Decent service.

We liked the setting the friendliness of the staff I recommend

Hotel very well located in the citadel offering parking

Run away! This hotel is not acceptable. Point + Only the framework Points - Very ugly and pitiful room! Ugly bathroom Wc without door and rickety Low-end bedding Noisy air conditioning Paradise for mosquitoes and wasps Cleaning visibly badly done (empty bottle without the bed) Very expensive breakfast (15€) with a limited choice and pancakes in plastic bag and a desiccated pastry. Orange juice and industrial detox juices. The parking lot is inhabited by a gentleman with a sinister face and equipped with a headlamp, he lives in his van and cuts spears...

Water drainage problem in the shower (room 202). The bathroom was flooded

The hotel is very well located with a lot of charm but deserves to be refreshed and better kept.

Very nice hotel located within the citadel with a view of the Gironde estuary and the ramparts. Beautiful terrace with swimming pool. Only downside: breakfast a bit expensive...

very nice hotel with a breathtaking view of the Gironde. very friendly staff

An extraordinary location in the citadel of Blaye.

Lovely stay & lovely location

Great setting, right in the heart of the Citadel! The pool area is top notch and very well laid out, with a view of the river. Only downside during our stay, the disgusting smell in our bathroom.

Nothing to do with the site. Cleanliness of the room leaves something to be desired. We are pressed to eat without explanation of menus and wine advice. We had the impression of disturbing the staff whose only concern was to finish the service. The information sheet had not been taken into account

Alll the staff are very friendly and efficient and welcoming.

very pleasant stay in a great place and surrounded by a great team.

Superb quiet hotel in the citadel. Haven of peace, pretty swimming pool and splendid view of the estuary. Really rich and delicious breakfast. Very pleasant and smiling staff. On the other hand, very disappointing dinner experience, if the view is splendid, what is on the plate is not. Mediocre starter and main course replaced by unprepared sea bream with no flavors. Dessert without much interest either. In short, I highly recommend this address for accommodation but not for dinner.

Zeer vriendelijke mensen. Mooie locatie: zwembad met zicht op het meer. Heerlijk. Lekker eten aan een goede prijs. Kamers netjes in orde.

Superb location, bit outdated rooms, ok food

A bit noisy. But exotic, beautiful setting. No door between toilet and shower. Too bad for a family of 4.

The staff weren't very welcoming - apart from the girl on reception when we arrived. Lots of fidgety staff but little really caring about customers. The breakfast in particular was quite pitiful - sandwich bread and stale cakes, apples as the only fruit, capricious coffee machine ... and no one to ensure restocking and assist customers as is traditionally the case in hotels. After our stay at Logis de Broceliande, this experience had nothing to do with it!

A very unpleasant smell in our room. In our daughter's room, no bathroom door, no window security. Good quality food but lousy service! Terrible smell in the lobby

Nice staff, we eat very well in this hotel and the location is very good. But unfortunately we sleep very badly. We hear everything that happens outside on the terrace and in the hallway. That's a shame..

Regarding the hotel, room very well located, very pleasant but the cleanliness is not up to the standard of the establishment. No small welcome attentions in the room. Staff: very pleasant but not really professional. Behind the team, we wonder if there is a pilot in the plane. Restaurant: average (cooking in particular), there too, we expect better Too bad this establishment has everything to please, the impression given is that the staff (I insist, very pleasant) is without supervision strictly speaking. It lacks professionalism

Hotel located in the citadel. Truly unique.

We were very satisfied with the charm of the place, the very friendly staff and the restaurant. We will come back with pleasure

Pleasant stay. Beautiful setting. Room a bit dated in terms of furniture and a bit small with the travel cot. Unfriendly but efficient service

Hotel location very good. The room very well. Very good breakfast. Maintenance of the hotel is limited, especially the exterior, which is a shame (green edge swimming pool, broken flower pots, poorly maintained outdoor sofas, etc.). Home staff too light. They even ask me to speak in English… in Blaye! Overall, small drop from when I came 5 years ago

Hotel without lift Floor of the access corridor to the room to be renovated Breakfast: it would be nice to offer soft-boiled or fried eggs or omelette (the scrambled eggs were too liquid) Catering offer to be improved given the price of the dinners Good location

Despite the recent negative reviews, we took the risk, and we found a magical place for heritage lovers, available and welcoming staff and ultimately an ideal setting for open-minded people. Remember to ask for the access terminal code because you will be sleeping within the Vauban citadel, listed as a UNESCO heritage site. The ferry is 3 minutes away for the crossing to the Medoc but the coast of Bourg (Blaye) is also worth the detour.

good hotel with restaurant, river view

I loved the trip you offered me...

I have never been so disappointed with a hotel, especially in relation to the service offered and the asking price, it's theft, there were flying cockroaches in the spiders' room. I reported it and showed photos and videos of the cockroaches They put a smoke bomb on me and I slept in the same room with the insecticide product, mandatory half-board and in the restaurant you are made to understand that you do not have de Romain menu than the others, with a superior air, the pool had all green edges And in the end I am asked for more than the price booked on the internet when the slightest thing would have been a commercial gesture given the horrible stay we had We were happy to leave and what a horrible bad memory

We had a problem at breakfast. It took a very long time to start up the Coffee Machine Dispenser. Not too many choices, and overpriced.

Disfrutamos mucho de las vistas del río y de la cena en el restaurante. Los camareros y el personal, todos muy simpáticos y agradables

Hotel very well located, in the heart of the citadel with a remarkable view of the estuary. This is its strong point. The welcome was just adequate at the reception and the catering expensive for its content. Accompaniment of dishes insufficient in quantity and at breakfast at first absence of black tea (a sachet of lime blossom and mint green tea only...nothing to wake up to!). In the morning, awakening by the delivery men on the Place d'Armes side around 6 a.m.

The staff includes very friendly and polite foreign trainees, on the other hand the rest of the French are not very warm and speak curtly (ready-made sentences, automatic and soulless) the breakfast / buffet is correct, plentiful, without surprise. .the room is comfortable, the bathroom too but among the free accessories: (too many cotton swabs not necessary:)

Lamentable reception as well as the departure

Alright ,

Insipid cuisine unworthy of a 3-star hotel Fortunately, the restaurant has a terrace with an exceptional view, otherwise there is no point in eating there. Very approximate service, very amateurish. Damage

Great

Only small downside, I would have liked to have someone explain to me how the coffee, milk, water, etc. vending machine works in the breakfast room, this would avoid wastage before arriving at the desired product.

It would be desirable to put a kettle in the rooms. Also check the working condition of the toilets before the arrival of customers....

personel très aimable

A few coat hooks would be appreciated in the bedroom. As well as fresh water and a kettle with tea, coffee and mixes. This is becoming the norm in 3 star hotels.

excellent establishment with a high quality of service at the hotel and at the restaurant

Good overall, however the pool and the surrounding terrace would have deserved to be cleaned a little more

Nice hotel in a beautiful setting but reception not there, you have to wait at the reception or even drop off the keys without anyone…

Hotel in a potentially brilliant location, but let down by its high price, the mediocre quality of the room and the excessive noise levels that went on late into the evening. The dining experience looked so disappointing and so expensive that we went and found other places to eat on each of the days that we stayed - the impression was one of a chef trying to cook beyond their ability. When we arrived the corridors and our room were stinking of essential oils. These irritate existing breathing problems. We asked at reception and were assured there were no such devices in the room. Eventually we found an oil diffuser in the bathroom. By day 3 the stench had subsided sufficiently to be comfortable in the room. The rooms lack storage space - we stayed in a family room, it had only one small wardrobe, one shelf and no drawer space at all.

Very charming establishment. Point of attention: cleanliness (floor that sticks to the DPJ + check under the beds ...) Lovely staff. In my opinion, it just lacks a presentation of the hotel during check-in (swimming pool + breakfast times).

The setting is beautiful, just the room a little aging for my taste. Very nice and practical bathroom.

just great

A good time as a group in this establishment, perfect for welcoming in comfort with ease. On-site restaurant with great food

Good but a little too expensive (evening stopover at 150€). Glass of wine announced at 6€ and finally at 7€ on the bill (damn inflation).

Very warm welcome, caring staff, exceptional and very quiet location. Equipment of the rooms well adapted, quality of the perfect bedding. Address to remember.

Everything was just fine.

They are professionals!

Hotel very well located with a breathtaking view of the estuary, renovated, clean room, quality catering and full breakfast. Everything is perfect.

SITE and Reception auTOP !! Too bad the bedding was average but largely compensated by everything else including the restaurant in an enchanting setting....

Very nice hotel, limited in number of rooms, reservation required a few weeks before stay

Only one night spent at La Citadelle, but we will return. Amazing location, nice room, friendly staff and restaurant. Congratulations to the whole team

Great stay! We spent 3 nights there for the Blaye marathon, the location is ideal. The restaurant is also very good, friendly staff and affordable price. We will come back!

The team is great, the breakfasts hearty and the setting beautiful!

A very beautiful place in the middle of a no less superb setting. Warm and considerate welcome.

Warm welcome, friendly, professional staff. Quiet, magnificent view of the estuary. We will come back

The location is beautiful and all the staff are very pleasant

Comfortable hotel.. And good food with a splendid view from the terrace All the staff are very friendly and professional... Just a pity that there is still carpet in the rooms.. A parquet floor and it was a 10/10

The staff seems to be housed in a van in the parking lot!!! ???

Great location. Friendly staff and management. Beds not to our liking

During the discovery weekend, we had an excellent stay at the Hôtel de la Citadelle. The setting is wonderful! The very welcoming staff, from the reservation by telephone to the departure of the hotel, through the breakfast! Impeccable restoration (and hearty) We will be back!

Very nice establishment, friendly and warm welcome, you really feel on vacation. The only downside was the soundproofing of the room, we of course heard our neighbor snore. For the rest everything is perfect, the setting, the swimming pool and the terrace are magnificent. It is on we will come back.

In the positive points: Hotel with an idyllic setting, the reception is of good quality. In the points of improvement: the insulation of the rooms which is worthy in a Formula 1 hotel, (we hear people in the WC, showering and their conversation) The staff does not enforce the fact that there is no noise in the hallways. Room prices overpriced for the service. The glass and half bottles are overpriced as we are in a wine region

We were only passing through for one night. It is clear that the location of the hotel benefits from an exceptional setting. Moreover, with the sun, the decor is splendid. The only downside... THE ROOM.... The decor of the room is disappointing... Closet;,,. narrow, only two hangers with another hanger combination for several pants or skirts... very inconvenient. Bathroom very pleasing to the eye,,, but;;; the shower floor is not grippy and very slippery (risk of accident), and the slope of the shower does not retain the water in the shower, resulting in water flowing into the bathroom . PQ of poor quality... Flush does not work well... to be reviewed with the tank; ! The reception is quite good, Breakfast is quite sufficient and varied.

Very nice hotel.

Beautiful setting and room but delicious restaurant menu but expensive prices compared to the quantity, for example the good veal dish is 36 euros with 4 unfortunate slices that you have to look for

Very nice establishment. Pleasant setting.

very well located, pleasant room and above all very smiling staff

Very nice location in the heart of the Citadel with terrace overlooking the estuary. Attentive and friendly staff

hotel with a view of the estuary and friendly staff, good rooms, only downside: too soft pillows. Directions to access the hotel sent by email, more than to follow. good restaurant, good breakfast.

Very polite young dynamic team....almost ready for the summer 2023 season. Don't be discouraged...for the final sprint. Have a good season 2023 see you soon

Very nice place Very nice staff

The explanation sheet for entering the hotel is very good but could be further improved by pointing out that you have to be VERY ADVANCED for the code to be effective. Thank you

Soundproofing in rooms can be an issue

I understand the desire to save energy, especially in low season when the hotel is not full. However, starting the air conditioning in heating mode a few hours before arrival for occupied rooms would not be a luxury to avoid having to run it all night to raise the temperature. Take advantage of the calm season to maintain the hotel, such as replacing the out of order hair dryer in the room, or washing the sanitary facilities a little more thoroughly (the cleaning staff should not be very rigorous: hair in the basin, turns of the wc not clean ... In short, the hotel could be top, but it is necessary to put the follow-up to be up to par On the breakfast side, this one is correct for the price offered, but could be a little better with quality products and above all no break at 8:30 As for dinner it was cold in the room

Expensive for the quality of the hotel. Very well placed and very nice view but room and hotel very outdated in its decoration (back to the 80s). A blow of freshness is necessary to deserve its 3 stars. The reception remains at the height..

This hotel had been recommended to us but we are very disappointed with this step. When we arrived in the room we noticed that the ceiling was black above the bed and we understood why since it was raining in the room and in several places in this one and in the hotel. Not even a kindness on the part of the management such as an aperitif offered for example, only a change of room telling us that it should not rain in the second but not sure. The setting is beautiful, the correct menu but lacks warmth from the staff

Access is difficult by vehicle, you have to call them to get the opening code for the car park before accessing it. hotel right in the middle of the citadel.

We chose this hotel because it is rated "Elegance" and the restaurant "Tasty". It probably owes this rating to its exceptional location, which we recognize without any problem. But beyond that, the establishment itself (hotel and restaurant), as well as the team that manages it, does not deserve such a rating. No major faults, per se, but an accumulation of details (sometimes major) which mean that, in the end, we leave disappointed and that we don't want to recommend this address. In a constructive spirit, we remain at your disposal for further details.

Excellent,we got lost arriving,we had NOT understood that it was within the Citadel, staff helpful, nothing to much for them to try to do parking v safe,view,spectacular, out of season good idea, we will return

Pleasant stay

The staff is welcoming and takes great care to make our stay pleasant. The restaurant with its superb view and the food served is very good, I really enjoyed myself. Small downside the rooms are not soundproof enough. Thank you for your welcome and the quality of the products.

Väldigt trevlig personal

this is the first time we have been SCAM it's a SHAME !!!!!! they made turnover for free ... you reserved the room in the estimate they count you half board at 60 euros per person, for the evening when you arrive too late in the early afternoon you ask for a snack we will tell you serves a terrine that on the bill they count it twice you make the remark we smile at you with an air of not giving a damn about the mouth of the world at this level it is inadmissible to be a Logis de France .... We are Very Disappointed........!!!!!!!!

Hotel well located, room with sea view (with small supplement) Very good welcome. Very good overall, only downside: wine management, waiting for a wine and one not ordered on the bill.

We were not very impressed with this hotel. The building and setting is wonderful. but not the service. No-one offered to help us with our luggage on arrival. The restaurant staff were uninterested (apart from the breakfast staff). The food was somewhat formulaic and the hotel seems more interested in catering to tour groups than individual travellers. The bedroom was good, the air-con was quiet, but it was the soft skills that were lacking. Wouldn't enthuse about it, which is a shame given its position.

Very nice location on the edge of the Gironde Very average room: old carpet, noisy, poor soundproofing… Very warm welcome and friendly staff

Beautiful setting and excellent food.

An interesting location, friendly efficient staff. The hotel is clean and the food good. Would like to have stayed longer but would definitely go back.

How not to be charmed by a magnificent landscape offered by the Gironde

Very pleasant hotel and above all very well located but which could do with a lick of paint

Super meal and night spent in this establishment on Monday, September 5th. We recommend.

Very nice location with a very pleasant terrace with a magnificent view of the Gironde. Good restaurant with well-cooked local products, comfortable rooms.

A hotel that benefits above all from its exceptional location. The setting is very superb with a pleasant swimming pool! The menu offered at lunch and dinner is of good quality; the quality of reception and consideration of hotel customers could be better.

A very welcoming staff, attentive, committed to making your stay a pleasant moment for children and adults...small discreet and very appreciable attentions! We will be back 😊

Fabulous location, good food, friendly staff

Superb view and very pleasant terrace, simple but correct room.

I am sorry to have to express my disappointment… the location of the hotel is exceptional, the view from the terrace magnificent. Unfortunately, the rooms are really shabby (old carpet, outdated furniture and without any charm) for a price that is not particularly low. The hotel really deserves a thorough refresh.

It was perfect ! Welcome, caring staff, the boss is top 👍

Grand arrival in the Citadel, very friendly welcome at the hotel, very clean room, brand new shower room, enchanting terrace setting and pleasant swimming pool. The dinner was perfect except for the mosquitoes (just for a thought but no one's fault!). Only small downside, the quality / price ratio of the breakfast which was "ordinary"

Booking.com overcharged by 22 euro. I would have given 5 stars in value for money, if we had booked directly.

Room too small and access to the hotel complicated (gate closed)

We had booked 1 night in this accommodation, a stopover on a vacation trip further than Blaye. What a nice surprise: beautiful establishment. Courteous, friendly staff while remaining professional and considerate. Very good dinner.

Excellent hotel with an amazing view. Details prevented me from giving 5 stars: - very worn bathroom sponges - very friendly restaurant service (but when you spill the Spritz behind a customer's back and you don't apologize, it's curious )……!! But these are details and I will come back Cordially Serge Charles

Hello, As well alone, as a couple, as a family, I recommend this place, pleasant and friendly, for its setting, its welcome, the quality of its services. If I had to make a small negative criticism, it would be the noise on the pool side in the morning, from 7:45 a.m., from the installation of the terrace, and from a trolley on the wooden slats. The misinterpretation in the description of the half-board on the hotel website and the reality. On the site, there is a choice of dishes on the menu, while on site, it is a special half-board menu, drawn from dishes on the menu. Nevertheless, it was perfect and excellent. Thank you for this pleasant moment.

A pleasant establishment to shine in the region. Calm and breathtaking view from the Citadel.

Very good (too small) stay - 4 nights

The hotel is extremely well located and the Terrace is pleasant. However, the rooms are aging (Crepie paint from the 80s on the walls) and nauseating pipe odors spoil the experience in the room.

comfortable, welcoming staff; Repairable imperfections in the room: bedside lamp out of order, inoperative shower hose forcing us to take a bath. Well soundproofed.

Great location. Hac to wait a while upon arrival for staff to be available for check in. Bill was incorrect upon departure

Hotel and restaurant very well located with a magnificent view, a quiet and relaxing place to stay. If you go through Blaye a place not to be missed. A friendly team will welcome you.

Great location, spotless rooms, stunning views, good service

Lack of rigor Should void excellence

Address to keep preciously. Beautiful place, exceptional setting but also great welcome, kindness, good humor, good advice for wines… I will come back. THANKS

Hôtel de la citadelle very well located inside the citadel of Blaye. Impressive view of the Girondin estuary The hotel is held with charm and care can't wait to stay again The swimming pool and very appreciable pretty and functional The restaurant / bar and just incredible and delicious with pretty cocktails in a magnificent setting. The dishes are to be discovered one after the other. I want to come back soon to find out about any things. I recommend this passage made traveler on blaye and surroundings to stay or eat or even just cool off with a drink. Congratulations to all the staff at the citadel Ps: a small refrigerator in the rooms would be welcome with this heat

The location is great as well as the exteriors (swimming pool, terrace…). On the other hand, the interior would need a serious refresh. The carpets are no longer up to date and the standard is not up to par. In addition, the laundry baskets, ironing board, ladders, etc. lying around in the corridors leave something to be desired. It's a shame because there is enough to make the place really very nice.

Establishment benefiting from a very beautiful establishment with a very friendly and welcoming staff. Quality of the restaurant and the pool area. Tea, coffee and minibar would be welcome in the room. A superb stay. To do again.

Nice place, good food. You have to taste the lamprey

Warm and personalized welcome. The team (hotel + restaurant) listened to us. Always smiling, available and professional. Very pleasant place with a view of the estuary. The hotel, its swimming pool and its location allow the space of a day to escape.

Very good table very friendly staff

😃 Before arriving at the hotel, a nice surprise by taking the passage through the citadel. - Hotel (more than 45 minutes by car from Bordeaux) very well located, in the heart of the citadel, on the banks of the Garonne, in a quiet area, with a beautiful wooden terrace and a beautiful swimming pool facing the Garonne, the whole facing south west. Very nice view of the Garonne. - Comfortable garden furniture with 3 garden beds around the swimming pool. - Simple, clean bathroom. 😩 Too bad for the pool water line, dirty, with the presence of greenish traces. - Small and simple family room. - The presentation of rustic carpet and an unpleasant smell that welcomes you upstairs, as in the bedroom (presence of several perfume diffusers). - It will be necessary to wait for the ventilation of the windows and the operation of the perfume diffuser so that our olfactory senses are less attacked. - Bed sizes, too small small beds. - Towels of small sizes. - The lack of performance of the wifi The environment and the location of this hotel, makes you forget the inconvenience. Ideal for taking a short break.

Excellent experience, excellent food, warm welcome, basic room equipment

A great place right in the middle of the citadel. A warm welcome and the great pleasure of a professional service... in diversity. 👍

Business trip, hotel booked by a colleague, I didn't look where or what, result, very pleasant surprise, between the setting, the establishment itself and the warmest staff!!!

Very nice stopover very well located With pleasant polite staff available well done with a very professional management team We came by chance we will come back on purpose

Hotel not maintained, bad smell in the corridors leading to the rooms, rooms, rooms, presence of cockroaches and unmade dust. Pool room and no towel for the pool. Very rude reception staff.

Very pleasant stay, magnificent view of the estuary, very good atmosphere with a very friendly and always attentive team. Very pleasant room and the welcome swimming pool. In the end, three days of relaxation and rest. highly sought-after restoration.

Exceptional site A bit expensive But very beautiful Average access by motorbike

A very pleasant experience.

Exceptional setting and very warm welcome

Second stay and still good

Great location, with parking. Very friendly and available staff. To do again!

At the top of the citadel of Blaye, this small hotel offers rooms with a magnificent view of the Gironde. Traditional cuisine with fresh products.

We have been coming to this hotel for many years on our trips to and from SWFrance and always have a good experience.

Perfect! very friendly staff.

As usual we had a wonderful stay at the hotel.

A very very warm welcome: friendly, professional, smiling and everyone is at your service. The rooms are clean and the bedding is new. The terrace is very well laid out and the view unobstructed over the estuary. An establishment where life is good!

there is no air conditioning in the rooms it should happen according to the reception soundproofing not great but correct trace of a leak in the ceiling of the shower Dinner is good but the price of the full menu at 30€ is a bit excessive Breakfast is complete and excellent the team is great and very smiling can be a next visit when the air conditioning is installed

Location in the citadel easy to access View of the estuary and fantastic sunset Very pleasant stopover

The faucets of the showers and baths need to be changed, too old for at least 2 bedrooms. The pillows are way too soft. Thank you for putting 4 per bed. The towels and bath sheets used must be changed every morning, as soon as they are laid on the ground. Very pleasant dining room. Attentive management staff.

Very nice, quiet hotel. Breakfast with a very nice buffet and very fine dinner with a menu that changes every day.

Very nice site pity that the rooms are poorly soundproofed

We enjoyed a great stay at the Citadelle

One of the best approaches to a hotel I have experienced - right through the massive fortifications - amazing. But receiving a map with the booking confirmation would help navigation and getting the traffic bollard access code. Wonderful views over the river. But swimming pool not clean with significant debris. Breakfast just adequate - cold scrambled eggs and cold bacon on buffet. But liked ability to squeeze fresh orange juice. Would have liked to have stayed an extra day to explore Citadel more, but no room with a/c available. Staff very helpful. Room clean and plenty hot water.

superb place, super welcoming staff, top meal, nothing to complain about, we will come back and I will talk about it around me.

Very nice hotel with lovely staff, a restaurant at the height of the establishment. Too bad the soundproofing of the rooms needs to be reviewed.

Super Hotel, warm welcome, very good food, beautiful place! No complaints! I fully recommend.

Charming hotel in a picturesque setting. Very good quality of service One downside, the breakfast remains very "light" compared to the price.

Superb location but given the price, 130 € plus breakfast at 15 € we expect much better especially for the catering taken outside on the terrace, magnificent view of the estuary but deplorable service, excessive waiting , very disappointing quality of the cuisine, only the tapas were correct, very disappointing dessert, swimming pool unusable, not heated. What a pity that such a well-located establishment does not offer up-to-the-minute catering!

Several years of frequentation, always as pleasant

High temperature in the room (25°C) yet on the ground floor, no air conditioning or ventilation. Very good breakfast. Disappointing not to have a kettle in the room. High priced restaurant for the quality (uncooked fish). Cobwebs/dust in bathroom ceiling

We thank the entire hotel team for their welcome, very friendly staff, the dinner was very pleasant in front of the estuary; We will come back to it with pleasure;

Very pleasant hotel, ideal location in the heart of the citadel, very welcoming staff!

DURING OUR MEAL THE SERVER ONLY PRESENTED US THE WINE LIST BY THE GLASS WHICH IS VERY EXPENSIVE. GOLD THERE IS A CARD WITH MUCH CHEAPER BOTTLES. THE QUALITY / PRICE RATIO IS BAD. DAMAGE

Very disappointing restaurant. I have a good appetite but I struggled to finish both the starter, the main course and the dessert so much that the dishes were tasteless. The shower was not draining, I flooded the hallway to the bedroom. There is no cottage cheese at breakfast. Otherwise the proposal is perfect

Excellent location and very attentive staff

Very pleasant hotel despite traces of humidity on the ceiling

Great place, very nice staff

Restaurant 5/5 Excellent Room 3/5 Only 5 television channels and again... reception problem. Nothing serious but to review... the rest is perfect

Nice location but disappointing value for money restaurant. No TV in the room following pb connection. We took a children's menu which contained a drink that the little one didn't want. He preferred a Perrier for which we were charged extra. I found this very uncommercial!!

very pleasant place many possibilities for walks

An absolutely perfect hotel! A pleasant setting, very comfortable room, very hearty, varied and delicious breakfast! The staff very welcoming and pleasant. See you soon !

Quick stay with late arrival and early departure. Special mention to the extremely efficient night receptionist who did not know what to do to help us. Breakfast with a wonderful view of the Gironde. Perfect bedding. Just a few storage items missing in the bathroom.

An excellent location and accommodation. The staff were very welcoming.

Just perfect ! The location is top with a beautiful point of view, the reception is very good, the meal good and the service dynamic. Good night and good breakfast, I recommend!

Prix du petit déjeuner un peu élevé

Un logis assez particulier dans un lieu historique mais qui nécessite une remise en état évidente, une odeur nauséabonde emplit le couloir des chambres, les murs sont très fins et le bruit est présent en permanence (portes qui claquent, valises, ronflement et autres...), salle de bain sale, présence de cheveux partout sur le sol !

Très très bon séjour dans un superbe décor.

Réservation faite sur le site de l'hôtel, chambre vue sur piscine. à l'arrivée la personne à l'accueil nous informe que nous avons réservé une chambre sans vue !!! je ne savais pas que ca existe une chambre sans vue, heureusement il y avait bien une fenêtre. le bruit était le plus gênant, chambre au rez-de-chaussée proche de la réception, la porte de la chambre laisse passer beaucoup de bruit, porte vétuste. La chambre n'était pas très propre; poussière et de belles toiles d'araignées ( vu la taille elles étaient présentes depuis longtemps) l'aspirateur ne devait pas non plus passer souvent sous le lit.