Logis Hôtel Hostellerie Saint Louis

This was our 4th visit to this hotel, but it may be our last. Until early this year the Hostellerie Saint Louis was run by the Dubreucq family. Last year (2024) we got the impression that Mme Dubreucq might be preparing to hand over to the next generation of the family. However, soon after checking in, we discovered that the hotel is now run by M. Bouchaert and his family.
Firstly, though, let me state that the food was at least as good, and possibly even better, than on our previous visits. But...
On the Logis website, it states "You will be welcomed by M. Michel Bouchaert". Unfortunately this was not the case, and to the best of my belief, M. Bouchaert made no appearance during our stay.
On arriving the reception desk was unstaffed. We rang the bell, and waited. There was a young woman standing behind the bar across the hall, but when I looked in her direction, she turned away and diasappeared. After waiting about 5 minutes, someone finally appeared to greet us and provide us with our room key. She asked if we wanted dinner, and I said yes, but that I had already had an e-mail that morning from Gaëlle stating that she had booked us a table. Her response was along the lines of "sorry, I must have forgotten."
During the course of the evening it became clear that this woman was having to run the restaurant and bar almost single handedly, as although there were two other women and one man on duty, they seemed to spend most of the time hanging around behind the bar (this did change a bit as more customers arrived).
We ordered our food, but were unable to order any wine as the wine list was not included with our menus, although it was clear that it should have been. We were given wine lists, but then waited about 15 minutes for our wine order to be taken. I ordered Bourgeuil; my partner Côtes du Rhône Rosé. While I got the correct wine, my partner was brought Côtes du Rhône Blanc. This was corrected.
Our food now arrived, and it was, as in previous years, really excellent.
However, when my partner asked for a second glass of Côtes du Rhône Rosé, both her empty glass AND her full glass of water were taken away. In due course both were replaced by TWO glasses of what was, again, Côtes du Rhône Blanc.
Correction was requested - again(!), but the server had no idea how to handle the situation. She summoned the one person who did know what she was doing, who replaced one of the glasses of white with rosé, and said that we might as well keep the second one.
At the end of the meal, we waited for what had been this hotel's unique selling point - their "fameux chariot de desserts", a wonderful glass double deck trolley filled with a huge choice of puddings. You can order up to three puddings. The chariot duly arrived, and looked to be in excellent condition; the puddings were again excellent - in fact probably even better than I remembered.
In the morning, for obvious reasons, I asked to check the restaurant bill carefully. The two glasses of Côtes du Rhône Rosé were still described as "Blanc", but as the price was the same for the Rosé, it did not matter. However, the bill had gained an additional glass of beer and a pot of tea. There was a completely different team on duty in the morning, and the woman who was checking us out had also been run off her feet during breakfast. But she was still happy to remove the extras from the restaurant bill on her own resposibility. And again, no apparent sign of a member of the Bouchaert family.
Mme Dubreucq had always been present during both dinner + breakfast, talking to all the customers, keeping an eye on everything. The new owners should take a leaf out of her book!
We shall consider carefully whether to return next time - the hotel is ideally placed for a stopover the night before taking the ferry from Dunkerque, or even Calais, and the food still makes the place worth a visit, but the service really needs serious attention.

Lovely and helpful staff, quiet setting in nice garden.
For dinner, come early. Kitchen closes 8:45, great healthy food; bar open till 9:30.. we took glasses up to the room, no problem.
Suites are fantastic value!
Breakfast great, fresh, varied

Would only make it easier to book directly and not through booking

Fabulous when crossing to/from France. Under renovation and getting better all the time

friendly welcome, new owners with the same staff

Very short stay so didn’t take advantage of the restaurant which looked really good or the breakfast which also looked enticing, maybe next time.

A nice big comfortable room, although bathroom could do with an update and the walls were very thin so we could hear people in the corridor .

Excellent, recommended. Thank you.

Very good hotel, pleasant setting and very comfortable, clean and very pleasant rooms. Very pleasant and helpful reception staff but there is a lack of staff, particularly in the morning breakfast service. Breakfast a little too limited with little choice and pastries running out quickly. Only point to improve on this stay.

The hotel has benefitted from a major upgrade in terms of decor and furnishings. Our room was entirely comfortable for our overnight stay. Easy access to Le Shuttle makes this hotel an ideal location to break up a long return journey to the UK. Thank you to the owners and all of your staff. You gave us a comfortable and enjoyable stay at your hotel. We would gladly stay at this hotel again in the future.

Everything is perfect. Delicious meal. I would have preferred a shower. It's difficult to get into the bathtub with arthritis. This is the only negative point I can note.

Beautiful in law

Lovely hotel recently refurbished

Although they were very busy with a wedding party we had more than enough of a warm welcome. The restaurant team were first rate both for dinner and breakfast and the quality of the food excellent.

Het is een beetje gedateerd tapijt in de kamer vernieuwing nodig toiletpot ook en erg heet in de kamer

All the personal was very service minded and made you feel more then welcome. The new room was perfect.
We will certain return in the future.

Recently renovated hotel. Beautiful decor. Also in the restaurant area. Simple and good cuisine, made with local produce.

Nice welcome. Room tired now but understand renovations underway.
We were not invited into the dining room for supper so waited a long time until one of our party went to find out what he delay was

The new team have maintained their previous owners cheerful and friendly service

Beautiful establishment

We regularly stay in the lodgings, and are very rarely disappointed, but there was a big disappointment with the meal in particular. In fact, we had taken the menu of the day at twenty-nine euros per person, classic starters with gizzard salad or seafood ravioli, but for the main course a casserole of fish that was not fresh and tasted of ammonia, we left more than half of it and the manager as compensation offered us a third of an extra dessert worthy of a supermarket. Surprise when paying the bill the next morning, we had ordered two kir cassis white wine as an aperitif without asking for the wine list, big mistake, they were charged 16 euros for both. The day before in another lodging it was 7 euros for both. The room was correct but a little cool, the radiator thermostat was blocked voluntarily as in all the rooms, the roller shutters were strapped for strong people. On the advert for the lodgings, it was indicated Cosy hotel and tasty restaurant, oops...

It was our 5th or 6th stay at this hotel, the owner Mme Dubreucq and her staff are always most welcoming and the food is absolutely wonderful. We look forward to returning again very soon. We would recommend this hotel to anyone looking for somewhere friendly to stay and enjoy really good food in homely surroundings.

Hello, overall I am satisfied with my stay in your establishment, however I would make 2 remarks on the catering service, they are as follows: 1) The notion of stipulating a "please" at each service rendered to a table or bringing of a dish was a little painful because repeated systematically and in any case too often for my taste. 2) It would be wise that in the event of a syntax error on the part of a customer concerning for example the pronunciation of a cheese, that this does not cause laughter accordingly and in the back room the Director of the establishment and the waitress in the dining room. In any case, a little discretion is required, I specify that I clearly heard your exchanges at my table, and I deplore it. I was on the verge of telling you about it but I changed my mind not wishing to argue on the subject. After that it was probably not mean of you, at least I hope so, but believe me mockery is not customary towards a customer.

Quality welcome. On an evening stopover, it is very pleasant to have a quality welcome and service after your day's work. Attentive staff. I recommend.

Very very good establishment, I recommend it to you. Very good room and excellent cuisine.

Good welcome, good food.

Very friendly staff. Excellent food. Perfect...

Welcome..service..food great. Room decor and hotel decor needs improvement.

Very well-kept hotel with attentive staff

We only booked last minute as we decided to stay the last night of our holiday closer to the ferry which was only half an hour away. We had the pleasure to stay in the Jura suite which was very comfortable with a lovely view. Had one of the best dining experiences of our lives in the evening, fantastic food and wine with great service! Breakfast was good but coming from England we love a cooked breakfast rather than a continental so would have been nice to have the option to pay for something more filling. Only slight grips are the size of the towels as the largest towels available are more like our hand towels at home and the WiFi is ok if you’re only connecting your phone not a fire stick or kindle. Will definitely be rebooking in the future as we loved staying here.

Everything was very pleasant: the welcome, the room, the dinner and the little lunch.

Qualité de l'accueil et du service

We had an excellent overnight stay. We chose this hotel because there is off street parking in the hotel grounds and the food reviews looked good. It didn’t disappoint. Our dinner was close to Michelin star quality and our hostess (the owner), was very attentive. She also remembered that it was my birthday! We would highly recommend this hotel if you are in the area.

Fourth time we have come to the Hostellerie Saint Louis and we are still just as happy.

Zoals altijd alles perfect in orde, vriendelijk en gastvrij onthaal.
Heerlijk eten, drie gangen, en dat voor die prijs!
We voelen ons altijd zo welkom hier.

a real logis de france, we feel at home there. Owner and employees: availability and kindness. my stay was pleasant in every way

Lovely medium-sized hotel very near to the Channel Tunnel

Quiet, clean, very warm and friendly welcome. Delicious dinner. Very good value for money.

This was our third visit, and I fully expect that we shall be back once more at some time in the future

A superb evening meal and a comfortable room in a quiet location. Very welcoming owner and staff

Excellent service, outstanding food!

Great stay

Lovely French hotel. Warm welcome. Delicious meal. Dog very welcome. Thank you for your hospitality.

Traditional hotel close to places to visit, including the superb Museum of Flanders. We had a (very) large room with very good bedding. The whole thing could do with a little refresh. The friendly welcome won us over.

Always a pleasure to come to this hotel. The team is very welcoming, the rooms are clean and quiet. The meal is always excellent!

Very nice hotel with a very warm welcome; lots of choice for breakfast

The hotel is very well maintained and has a special charm. The staff was very accommodating and friendly. The food was delicious. It can compete with a Michelin-star restaurant. They provided us with a room for our bicycles.

Really lovely hotel, the staff is amazing. The restaurant is also very nice. I would definitely recommend this hotel and we will definitely stay there again.

Lovely hosts and excellent food

We had a lovely stay. The owner makes you feel right at home. We had one of the junior suites and while it was very hot weather we could cool the room very nicely during the night. Dinner was absolutely delicious at a very reasonable price. We will definitely visit here more often.

De kwaliteit van het diner was fantastisch

A lovely older hotel that had kept its charm

You must stay here.
We only stayed one night at the start of a two and a half week road trip and what a choice.
Nice quiet location away from the village centre but only 5 minutes walk to the supermarket for supplies for a picnic.
Evening meal was perfect and the breakfast more than ample

Good "old style" Logis de France hotel. A bit out dated but very comfortable and a very good restaurant. Friendly and professional staff

A charming hotel in the countryside. Quiet location with ample parking space.

Hartelijke ontvangst.Mooi hotel met historische betekenis. Geschikt voor honden. Wat gehorig, maar is niet storend. Wat minder geschikt voor mindervalide mensen. Niet alle ruimte even toegankelijk, maar kamers daarentegen wel geschikt voor minder valide mensen. Mooie, sfeervolle en ruime kamer. Goede koffie- en theefaciliteiten. Grote badkamer met genoeg steun en hulpmiddelen voor mensen die wat minder goed ter been zijn. Lekker ruikende zeep. Matrassen bed iets wat harder, maar niet echt storend. Mooi sfeervol restaurant. Fijn dat onze hond bij ons mocht zitten. Was voor haar de eerste keer. Eten was bijzonder en lekker. Geen grote kaart, maar is ook wat ons betreft niet nodig. tip: voor een eerste bezoek, wel handig om iets meer informatie te krijgen als je voor het eerst bij ontbijt of diner komt. Hoe het werkt, maar verder alleen maar complimenten. We komen graag nog een keer terug.

A great stay! Everything just and a very warm welcome…😉👍

Quiet rural setting. Very welcoming staff. Bathroom annex room to refresh

The hotel was immaculate and extremely well organised by a friendly and efficient staff.

We had a good stay.. the staff was very attentive..

It's been a few years since our last visit.
The rooms are comfortable and the staff were kind enough to accommodate our small dog.
Our evening meal was excellent and we were well looked after by all the staff

A wonderful hotel with character and charm.
A lovely owner, nothing was too much trouble, and a wonderful team. Comfortable rooms and a fabulous restaurant. Easy to find, good parking.
An enjoyable experience and a comfortable, restful stay. Thank you!

Very nice hotel, very clean, friendly reception. Excellent food at a very fair price. Absolutely recommended.

Lovely, comfortable hotel within easy driving distance of the Channel Tunnel.
Always a very warm welcome from all the staff.
The evening meal is always excellent.

Lovely hotel. Great staff. Terrific ambience. Really good food.

This was an outstanding stay for us two. Parking was no problem. We were warmly welcomed.The dinner was outstanding.The hotel had a lift which is great as we get older. Our room was very comfortable.

Lovely friendly staff and owner
Excellent restaurant meal - really good
Room good
Overall stay excellent- will go back for 4th time, friendly welcome is genuine

I/we have been a guest here for many years, I/we always love love the friendliness and quiet style of the place. Many discerning guests are testament to its quality,quite often it is difficult to get a reservation as a result-the exotic cars in the ,shaded car park are in themselves a testimonial to that. All in all, a true gem of a stopover, little far out, but well worth the effort. Incidentally, the nearest town, St. Omer is currently undergoing a rather stunning makeover.
June 22nd. 2024
Paul and Senta,
Oh,and p.s. , the evening dining is worth the stay ,in itself.

Excellent breakfast and dinner

Charming hotel, welcoming and available staff, nothing to say, we will return as soon as we return to this area

Down at heel and shabby. Felt like an English seaside boarding house - everything in English - not what I want when in France.
Bill incorrect and they couldn't work the software to change it. To be avoided

Excellent hotel which is only a 45 minute drive from the port of Calais. Lovely grounds and friendly staff. great room and bathroom. We'll go back for sure.

No complaints

Wonderful welcome
Superb dinner
Comfortable room
Breakfast was ok

Charming hotel with a family atmosphere. Service very friendly and helpful, cuisine excellent

Always an excellent time spent at the Hostellerie, whether it be the welcome, the comfort and facilities of the room and the quality of the restaurant. We come back every year with great pleasure and appreciate the kindness of Béa and her teams who take great care! Many thanks and see you next year

The staff at this hotel are extremely friendly and professional. It is an old hotel combining old-world charm and the old-fashioned side of the common areas. The bedding is extremely soft. Dogs are allowed at an additional cost of €20.

Hôtel simple mais l’ambiance de cet endroit est très sympa

Always a very warm welcome and a quality table, with dedicated staff! Very good stay.

Warm welcome, perfect service, excellent restaurant. To recommend!

Were welcomed in Dutch by the hostess in this historic building, with beautiful garden, located in French Flanders. Extremely helpful employees. Tasty meals with their own "touch" for both breakfast and dinner. Finely selected champagne and wines. Also the presence of locals, which confirms the delicious dishes. Very quiet location.

Rooms that deserve a facelift Meals not up to the standard of a French home overcooked fish with additional supplement Industrial fruit salad For 111€ without the extra of the meal we must expect another quality

Lovely hotel with a fabulous restaurant and great food.

Hôtel très sympathique avec un personnel bienveillant avec les résidents
La restauration est parfaitement correcte

It was our 4th or 5th visit to Hotel Saint Louis and we look forward to returning again. Everything about this hotel, food and service is extremely good. Our thanks to all the staff and hope to see you again sometime soon.

Warm welcome and impeccable service!

Very welcoming and efficient. Great Food

We will come back. High level hospitality and cuisine.

Beautiful establishment, good food and friendly welcome.

Sadly the news does not really match up to the advertising. The access to the rooms is through a small, plain door in to a narrow passage leading to stairs with dangerously steep stairs. Our room was one of the larger ones, with 2 rooms, one strangely with a table and 4 chairs, the other with a comfortable bed, but no headboard, no wall lights and no chairs. So there was nowhere to sit comfortably. The result was a lack of warmth and comfort. Unfortunately this is the same throughout the hotel, where the quality of the decor and ambiance just does not quite work. It is a pity that a little more money has not been spent.

Very good hotel

Everything was perfect We recommend it

We have stayed at this Hotel on a couple of occasions, prior to covid, but this is a first visit since 2019. We found the welcome as warm and friendly as before and the food, if at all possible, even better. We were celebrating our Wedding Anniversary and hope to return in April 2024 to celebrate a family birthday. Cannot recommend Hostellerie Saint Louis highly enough and are already looking forward to our return visit.

We have stayed at this hotel many times over the years and have always enjoyed our stay. Service and food exceptional.

Perfect, very pleasant welcome, in the evening stopover, I enjoyed myself at the restaurant. Very good value for money... perhaps the breakfast is less up to par (compared to dinner)

Family establishment, warm welcome, spacious and clean room. The decoration and comfort are unique to each person.

Third visit - dinner menu excellent, if a little slow.

Best hotel we have stayed in, in the area

Exceptional evening stopover

Clean and comfortable with excellent restaurant. Staff were very friendly and welcoming. An impressive old building so some creaky floors and narrow stairs but there was a lift. Plenty of parking, lovely gardens.

Been to this hotel before and always found staff friendly and helpful. The rooms are comfortable and clean and the food is excellent.

Top

FABULOUS Food; excellent friendly staff; great service

Very friendly owner and staff, we were among other repeat customers.

Beautiful hotel with clean and comfortable bedroom and welcoming and helpful staff.

This is the third time we have stayed at this hotel and we are never disappointed.

Excellent restaurant

Warm welcome, very clean room and excellent meal

An outstanding stopover. Great peaceful surroundings and a warm welcome. comfortable room and a wonderful dinner to round off the day. Looking forward to returning next time we're in the area.

Very nice hotel. Heartwarming welcome. To recommend

What can I say when everything worked well and our stay was very pleasant?

Nothing planned for cyclists, absence of cycle paths