Cit'Hotel Furania

We had stayed at this hotel 7/8 years ago and had good memories. Not the case this time, the room was dilapidated and poorly maintained / work is needed, the wallpaper is faded / the tiles are peeling off... initially, the person in charge of reception on Sunday afternoon was not at her post / it was impossible to reach her by the number left at reception on the answering machine ... / we had to wait 45 minutes ....

A clean and decent hotel, no complaints, price-quality ratio

Perfect, very well located with all amenities

Conveniently located in the heart of Saint-Etienne. Parking available.

Young woman at the reception, polite, smiling, efficient, overall very professional. I would say that this person is the only very positive point of the stay. Room not very practical without air conditioning, dark and noisy (noisy street), with a cleanliness leaving something to be desired, with many broken elements, poor quality television (very small size and poor sound) with few channels. I spent two nights there, during these two nights I was not able to sleep because of the heat and the lack of air conditioning, as well as the noisy street impossible to leave the window open. The WIFI did not work! I clearly regret my choice!

Hello, out of 5 rooms booked, only 2 were OK. In the family room 300, the sink and bathtub were blocked, making it impossible to take a shower with the children in 30°C heat, which is not normal. In the other rooms, the bedding and bathroom had hair and smells coming back up. The only positive point is that the host is located in the city center.

Friendly welcome, affordable prices, parking (€8) for 30 hours in the city center. You get what you pay for.

Despite the improvements made to the bedding, the bathroom remains very poor. The toilet isn't even fixed, and the flush needs replacing.

The three main doors creak (entrance from the bottom, from the top to enter the establishment then that of the room) no air conditioning in the rooms to avoid in the summer and unfortunately a TV but no channels available. Otherwise very good bedding and a good welcome from the management.

Very helpful staff (they were so kind when I lost my key) and a comfy bed and a nice breakfast. There is also a handy dining area to use if you choose to, say, have food you have bought when you tire of restaurant food.

The bed is small for a couple and uncomfortable. The breakfast is good and quality

Good for a short stopover Well located, quiet, good bedding Access a little complicated if you don't know

Good location of the hotel in the city center. Clean hotel, good value for money. I recommend it.

Hotel very well located to visit the center of Saint-Étienne. Pleasant staff. Hearty breakfast. Spacious and comfortable room. Cons: Bathroom aging and degraded. Bad surprise to find the 2 windows wide open when arriving in the middle of December, the room took more than 2 hours to heat to a correct temperature. Too little wifi for correct internet browsing.

Hotel to my taste, friendly service, passivity, clean, my little dog loved it too! Thank you very much, I highly recommend! I will come back!

Hotel ok but aging room, I was cold in the room and woke up to a fanfare of screams with the college high school opposite...

I appreciated the welcome text message with the access codes, the presence of a person at reception who was attentive, the possibility of parking and the proximity to the city center.

renovated but still has mold in the bathroom

Very good for a weekend, well located, parking. The staff is welcoming.

Very warm welcome from the staff. We were able to leave our things in the room at 11:30 am and leave our car in the hotel's closed parking lot.

Very disappointed by the quality of the service. The room was far from the photos that the hotel publishes on the internet: dust, broken floor tiles, damaged paint, mold in the bathroom, equipment indicated missing (hair dryer), parking to pay in addition to what I had paid via booking, sheets and towels with a dubious smell ... it was only to sleep one night, but very clearly I will not take this hotel again. Only positive point, the location and the kindness of the young people at the reception.

Very attentive hotel team - Very good breakfast - excellent value for money Bravo

Very well located in the center, a small downside concerning the bedding which would need to be changed

Good location

Establishment to avoid!

Used sheets, presence of dirt, hair, moldy bathroom joints... pleasant breakfast room and nice buffet

Very centrally located hotel, great parking in the courtyard, very nice staff, good breakfast

No welcome on arrival. Having to call to obtain access codes. Dilapidated room with dirty decor, broken tiles under a footboard, no VMC in the bathroom, exposed wires in the bathroom heating. Household limit used cup on a shelf pile of dust on the radiators and finally a 🐀 in the courtyard! Fortunately the bedding was impeccable!

I recommend this hotel

Not great at all arriving in the street surrounded by buildings with lots of people. Then the ordinary hotel, too much noise from a student party just below our room. Shutter broken, plug coming loose, coffee pod already open just the paper remains, we asked for a double bed we ended up with two beds close together.' A shame !!!

Well the shower is not very comfortable when you wash there is water everywhere, nothing even to wipe

Generally bad. We definitely don't think your hotel is worth recommending.

noisy inside and out.

Extremely noisy street side room. Room on the courtyard side, quiet but very damaged. Virtually no pressure for the bathtub shower. Water leak under the bathtub. Towels from previous guests still hanging behind the bathroom door. Bathroom door that does not close because the door frame is too small in relation to the size of the door. A bedroom tile broken into several pieces, the debris remaining on the floor.

This hotel is very well located in the city center, quiet and very good breakfast plus it has parking which is very practical! I recommend

It says Free WiFi, but that is only available if the reception is manned.

Bright room and comfortable bed

The hotel has a retro charm, the new owners are gradually renovating the rooms and common areas. The welcome is very pleasant. Once inside the hotel we discover a place full of bright colors for the common areas, the rooms are elegant in gray and white.

Had to change rooms due to a strong smell of cigarettes No sound insulation therefore very bad night spent due to idiots who were laughing and talking in the corridor plus those who were screaming in the street

Twin bed squeaky pillow very bad

Very well located hotel. Very pleasant welcome.

Very well located hotel. Welcoming and attentive staff.

The hotel, well located in the city center, is quite decent but I must point out that no towels were provided in the bathroom (only the shower exit mat) and we had to dry ourselves with the envelopes. pillowcases. Forgetting, neglect of service? It seems important to me to point this out to you because it is very detrimental for your establishment. Only one lamp works on both.

Very warm welcome at reception, great responsiveness on the telephone, clear information, pleasant and quiet room. Bathroom paint to be refreshed... Hotel in the center with closed parking, perfect! Breakfast on site in a colorful and bright room.

Very nice home. Clean and quiet room.

very good location for this hotel and very warm welcome

Ideally located in the city center. 2 small downsides, a little late, and a little expensive for breakfast at 7 a.m. (and €11) when you have to hit the road very early. 6 a.m. would be preferable. Excellent night otherwise, no complaints, and remote reception with perfect SMS; I RECOMMEND

What can I say, pleasant reception and service worthy of the price.

Quality level, price not great, noise pollution, bathroom to redo.

The comfort room is very good value for money. The mattress, however, is very very firm (hard bed).

Hotel under renovation, the young people who have taken over the hotel are gradually improving the premises, with each visit we see that things are progressing. Blackout shutters being installed this week. Good bedding, rooms a little dated but overall very clean. Secure private parking. Hotel well located in the city center. Excellent welcome.

Very warm welcome with an SMS in advance which is appreciated. The room deserves a facelift, impossible to operate the TV despite the person at reception changing the batteries in the remote controls. Weird smell in the room.

Room and bathroom small, you don't have to be fat like me... breakfast good, evening stopover in an outside restaurant but expensive...

the shower in room 404 (I think) needs to be replaced

The hotel spreads the charm of a "hour hotel". You need a code for the courtyard portal and a code for the hotel entrance, which can only be determined by telephone. The room is extremely small and in need of renovation. There is a nice breakfast room

The staff is very nice and responsive nothing to say. The hotel is quiet and the breakfast is very good. On the other hand, the room is very dilapidated, the toilet bowl is very damaged, the contour of the bathtub, the tiling was broken, not very clean, it was a room for 3 people, we only had 2 pillows.

Es war dreckig und aus dem Badezimmer hat es stark gerochen. Auch das 2. Zimmer, was zwar and was besser war, ist eine Zumutung. Sie haben 2 Sterne, bitte sehen Sie sich das B &B Hotel Monthieu an, das hat auch 2 Sterne und ist dennoch weit von Ihrem Standart entfernt. Sauberkeit und Werterhaltung sollte die Mindestanforderung sein.

We only stayed one night. The person at the reception is very friendly. The 2 additional pillows requested by email have been provided. The room was rather spacious and very clean with a large double bed. Very good bedding. Nothing to complain about for the breakfast, varied, in a colorful room. Parking space for 8 euros in the courtyard of the hotel which is very significant in the city center of St Etienne. Only downside but work is in progress: a broken blind in the room which rattled when it was windy. We will definitely come back if we have plans in the area.

Very friendly and helpful staff. On the other hand, the premises are to be completely renovated. Furniture, bedding and bathroom are outdated. Cleanliness to review too. Parking space at 8th but very convenient.