Cit'Hotel Furania

The room smelled of stale cigarette smoke, there were no towel hooks, the shower smelled strongly of bleach, the lack of a shower curtain made the bathroom unusable after showering because it was soaked, and the furniture was dilapidated.

No one was there to greet me; the room key was waiting for me at reception. The room was unsanitary: broken blinds that didn't work; holes in the walls; torn flooring; no cleaning done, no spare toilet paper, and on top of that, a whole day without toilet paper, the room wasn't cleaned. No Wi-Fi, no cold water! Access to the hotel was complicated: a coded gate, a coded door, then an elevator. And €95 for 2 nights!!!

Clean hotel, well located in the city centre close to everything.

We booked a double room but got two separate beds, great evening!

Ideal location, very convenient private parking and impeccable cleanliness.

The heating wasn't working, I was very cold. The room is poorly soundproofed; the windows let in drafts and all the street noise. Furthermore, a guest spent a large part of the night on the phone, talking very loudly in the next room.

The room was old and run-down: cobwebs, sticky tiles… The breakfast was mediocre (moldy jam!!!)

Well located in the city center - parking available - but outdated premises - rather basic comfort - no lighting above the sink - leaky shower wall - uncomfortable bedding - Good, hearty breakfast. Pleasant staff.

We were a little disappointed not to be greeted by someone. But otherwise everything was very good: excellent location, very good breakfast, quiet room, comfortable bed.

Hotel right in the city center with parking. The location is truly excellent. The hotel is a bit dated, but we slept well in a room overlooking the courtyard. The shower water was nice and hot. There was a good selection for breakfast with local products. So, what more could you ask for? The price is very good for what you get.

Well-located hotel with attractive rates.

Spacious rooms. Very welcoming staff.

Good welcome, great parking, good heating and hot water. The worst part of my stay was the 1st class Vilard hotel; I was freezing in the room. The reason I was there was compression, poor reception, zero reception. Avoid the 1st class Vilard at all costs.

The room was outdated and the bathroom was dirty. There was no one at reception when we arrived, and no Wi-Fi, which was included in the price. Breakfast was adequate.

The hotel needs renovation. There's a lot of noise from the street.

Kommunikation auf Mails keine. Kein Personal vor Ort.
Verschmutztes Zimmer wie auch die Wände.
Preis-Leistung viel zu teuer.

Well-located hotel in the city center of Saint Etienne

Pleasant and comfortable. Very well located. Attentive and courteous welcome. Good breakfast.

Very old room, very damaged bathroom, no toilet brush. Toilet paper very limited for 2. No remote control for the television when we arrived.

Very good hotel, very warm welcome.

room with cracked and pierced shower wall, paint peeling off the tiles, holes in the walls in different places

Very warm welcome. Smiling and attentive staff. Good breakfast with something for everyone. Quality products. Parking just downstairs. Good value for money.

Car gate opening not quick but hotel in the city center

Very good, 2nd stay in this hotel, we appreciate being able to park our vehicle in the hotel courtyard

Lift not working
No staff on arrival
Issue with TV - told someone would come in 20 mins but no show in 75 mins. Do not know after that as went out.
No eggs, meat, decent cheese or orange juice for €11 breakfast.
Breakfast items depleted and not replenished.
No staff in attendance at breakfast.
Room phone not working.
Unable to connect to WiFi and no staff available.

Apart from the staff and breakfast Bathroom mold everywhere Tiles peeling off holes in the walls and door Toilet seat violent I stop it.

Very welcoming and friendly staff and good breakfast. However there is no double glazing and even though the street was not very noisy it was a bit annoying.

To flee

Good hotel**

Room, room, everything needs to be redone, paint is peeling off and there is a lot of dust to be done near the complaints. There were 3 of us, including a baby, even a cot or a 3rd bed was offered to us. My son was therefore forced to sleep 3 in a bed. No one else was there when we arrived at 3:30 p.m.

Well located and comfortable hotel

Well-located hotel, pleasant welcome, good breakfast, a pleasant stay in St Etienne

We had stayed at this hotel 7/8 years ago and had good memories. Not the case this time, the room was dilapidated and poorly maintained / work is needed, the wallpaper is faded / the tiles are peeling off... initially, the person in charge of reception on Sunday afternoon was not at her post / it was impossible to reach her by the number left at reception on the answering machine ... / we had to wait 45 minutes ....

A clean and decent hotel, no complaints, price-quality ratio

Perfect, very well located with all amenities

Conveniently located in the heart of Saint-Etienne. Parking available.

Young woman at the reception, polite, smiling, efficient, overall very professional. I would say that this person is the only very positive point of the stay. Room not very practical without air conditioning, dark and noisy (noisy street), with a cleanliness leaving something to be desired, with many broken elements, poor quality television (very small size and poor sound) with few channels. I spent two nights there, during these two nights I was not able to sleep because of the heat and the lack of air conditioning, as well as the noisy street impossible to leave the window open. The WIFI did not work! I clearly regret my choice!

Hello, out of 5 rooms booked, only 2 were OK. In the family room 300, the sink and bathtub were blocked, making it impossible to take a shower with the children in 30°C heat, which is not normal. In the other rooms, the bedding and bathroom had hair and smells coming back up. The only positive point is that the host is located in the city center.

Friendly welcome, affordable prices, parking (€8) for 30 hours in the city center. You get what you pay for.

Despite the improvements made to the bedding, the bathroom remains very poor. The toilet isn't even fixed, and the flush needs replacing.

The three main doors creak (entrance from the bottom, from the top to enter the establishment then that of the room) no air conditioning in the rooms to avoid in the summer and unfortunately a TV but no channels available. Otherwise very good bedding and a good welcome from the management.

Very helpful staff (they were so kind when I lost my key) and a comfy bed and a nice breakfast. There is also a handy dining area to use if you choose to, say, have food you have bought when you tire of restaurant food.

The bed is small for a couple and uncomfortable. The breakfast is good and quality

Good for a short stopover Well located, quiet, good bedding Access a little complicated if you don't know

Good location of the hotel in the city center. Clean hotel, good value for money. I recommend it.

Hotel very well located to visit the center of Saint-Étienne. Pleasant staff. Hearty breakfast. Spacious and comfortable room. Cons: Bathroom aging and degraded. Bad surprise to find the 2 windows wide open when arriving in the middle of December, the room took more than 2 hours to heat to a correct temperature. Too little wifi for correct internet browsing.

Hotel to my taste, friendly service, passivity, clean, my little dog loved it too! Thank you very much, I highly recommend! I will come back!

Hotel ok but aging room, I was cold in the room and woke up to a fanfare of screams with the college high school opposite...

I appreciated the welcome text message with the access codes, the presence of a person at reception who was attentive, the possibility of parking and the proximity to the city center.

renovated but still has mold in the bathroom

Very good for a weekend, well located, parking. The staff is welcoming.

Very warm welcome from the staff. We were able to leave our things in the room at 11:30 am and leave our car in the hotel's closed parking lot.

Very disappointed by the quality of the service. The room was far from the photos that the hotel publishes on the internet: dust, broken floor tiles, damaged paint, mold in the bathroom, equipment indicated missing (hair dryer), parking to pay in addition to what I had paid via booking, sheets and towels with a dubious smell ... it was only to sleep one night, but very clearly I will not take this hotel again. Only positive point, the location and the kindness of the young people at the reception.

Very attentive hotel team - Very good breakfast - excellent value for money Bravo

Very well located in the center, a small downside concerning the bedding which would need to be changed

Good location

Establishment to avoid!

Used sheets, presence of dirt, hair, moldy bathroom joints... pleasant breakfast room and nice buffet

Very centrally located hotel, great parking in the courtyard, very nice staff, good breakfast

No welcome on arrival. Having to call to obtain access codes. Dilapidated room with dirty decor, broken tiles under a footboard, no VMC in the bathroom, exposed wires in the bathroom heating. Household limit used cup on a shelf pile of dust on the radiators and finally a 🐀 in the courtyard! Fortunately the bedding was impeccable!

I recommend this hotel

Not great at all arriving in the street surrounded by buildings with lots of people. Then the ordinary hotel, too much noise from a student party just below our room. Shutter broken, plug coming loose, coffee pod already open just the paper remains, we asked for a double bed we ended up with two beds close together.' A shame !!!