Booking conditions : To guarantee your reservation, we ask for your credit card number. A pre-authorisation can be made.
The total amount of the stay will be paid on the spot.
Please inform us in advance of any late arrivals; after 19 H on the same day.
Non-refundable : ou can cancel your reservation free of charge until
- 48 hours before your arrival for the autumn-winter period
- 4 days before for the Spring-Summer period.
After this time, the first night will be charged to you.
In the event of a dispute, you can file a complaint with the hotel in writing so that your request can be studied. After contacting the hotel's complaint department and in the absence of a satisfactory response or in the absence of a response within 60 days, the customer can contact the tourism and travel mediator free of charge, whose contact details and methods of referral are available on its website: www.mtv.travel