Logis Relais Chenonceaux 2

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Restaurant très bien Niveau hôtel tout était bien sauf que nous n'avons pas dormi de la nuit Si on vous donne la chambre 105 elle est sous les toits et quand il fait 30 dehors il fait 30 ou plus dedans C'est dommage d'avoir une belle chambre et de ne pas pouvoir dormir

Endroit avec du charme surtout la terrasse. Le personnel est très accueillant et a le sourire même derrière les masques. Endroit super pour une halte afin de visiter le chateau. Il faudrait juste rafraichir la déco mais cela ne gène en rien la qualité de l'établissement.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Le temps s'est arrêté, la décoration est vieillissante. La chambre n'était pas isolée. Nous avons entendu le frigo toute la nuit, le personnel faire la plonge et la conversation des voisins. Nous avons été gêné par le personnel qui fumait sous notre fenêtre de chambre ouverte. La douche était installée sous le rampant de l'escalier menant à l'étage supérieur si bien que nous ne pouvions pas tenir debout ! Pourtant nous ne dépassons pas 1,80m. Le service petit déjeuner n'ouvrait pas avant 8h si bien que nous sommes partis le ventre vide à 7h30. Évidemment, aucun personnel à notre départ. A fuir!

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Nous avons séjourné dans cet établissement le 1er jour de la reprise post covid. Tout est mis en place pour recevoir les clients en toute sécurité, tout en gardant le côté convivial. Un très bon moment passé en terrasse pour l'apéritif et le dîner. Merci

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

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This customer has ranked the hotel without leaving any comment.

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This customer has ranked the hotel without leaving any comment.

Chambre très petite et sombre ,en sous pente avec du lambris foncé partout,pas insonorise,on entend les voisins parlé et rire.il faut se plier en 2 pour passer sur un côté du lit à cause des poutres.chambre qui ne fait pas 9m2.sinon très propre.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Hôtel idéalement situé avec beaucoup de charme. Restaurant très bon et personnel aimable. Par contre, il faisait très chaud dans la chambre à cause du chauffage au sol, nous avons dû dormir la fenêtre ouverte et subir quelques nuisances sonores.

nous avons passé un bon sejour ,bon acceuil, bonne cuisine bon service mais long dans l'attente des plans.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

La publicité annonce : chambre spacieuse. Pour accéder au lit ,e devais me baisser pour passer sous une poutre. Il n'aurait pas fallu que je me relève rapidement sous peine de m'assommer avec poute (chambre 204).

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This customer has ranked the hotel without leaving any comment.

We use Logis several times a year, this was one of the worst. The evening meal was very poor

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Very charming hotel in a very charming village. Delicious food. Bathroom was a bit difficult for tall people. Nevertheless: wonderful.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

The French version of Basil Fawlty greeted us. Gave us a key for a room not ready....and so we sat for over an hour with all luggage while we waited. PS - this was after 4pm. Was more concerned that we reserve for both dinner and breakfast...we did not. Did not give any information on WIFI until we had to go down (again) and request it.

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Par manque de disponibilité, on nous a attribué une chambre dont la salle de bains était aux dimensions super minimales, impossible de bouger seul !!! après discussion avec le responsable de l'hôtel, une rénovation est prévue dans les prochains mois.

Good basic accommodation, in a convenient position within the village, with a pleasant restaurant but limited parking

Das Bad war sehr klein

Restauration de bonne qualité, choix varie et qualité du chef. Deux bemols: pas vraiment de parking lié à l'hôtel et chambresi du 2eme étage accessibles par un escalier très dangereux

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Trop cher, bruyant, pas de parking et vieillot +++++

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Très bel établissement. Je pense que la salle de bain de la chambre familiale devrait être refaite car un peu vétuste et qu’il faudrait remplacer la baignoire par une douche . De plus , pour améliorer le confort une climatisation serait très appréciable car cette chambre est sous les toits .

Chambre très petite pour 3 personnes, mal insonorisée, un bon graissage à la porte ne ferait pas de mal, propreté moyenne de la salle de bains (cheveux dans le lavabo). En revanche le resto est top avec une qualité de service extra. Mais pour le petit déjeuner nous sommes arrivés pour 9h30 et il n'y avait vraiment plus beaucoup de choix...

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Molto carino la camera un po datata e piccola ma accogliente e pulita ottima l'accoglienza

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Problème d'odeur dans la chambre, odeur de renfermé. Très bonne literie. Salle de bain très moyenne. Néanmoins bon établissement bien situé personnel efficace qualité des repas. Petit dej au top.

The personal at the front desk and in the restaurant were overall friendly and cooperative. Unfortunatelly, the manager (I believe he was the owner) was very rude as we tried to cancel the reservation for the second night stay. He was definitely not friendly by raising his voice at us, causing embarassement to our family in front of everybody. Besides this, our stay was not comfortable, because the rooms are too tight, the upper room has a bathroom with an inclined ceiling above the WC, so that you have to incline to the front to protect your head from hitting the ceiling (and we are not tall). There was no ar conditioner. Wi-fi signal was too weak to get access in the rooms, so that we had to stay at the lobby most of time to get access. The lobby was equaly too tight and there was only 2 chairs for the use of the guests. We made reservations for 2 nights, 2 triple rooms, but the rooms were not comfortable enough to have 3 guests. For this reason, we wanted to leave, but to cancel the 2nd night was impossible without charges. Against our wishes, we had to stay. This hotel was definetely the worst we ever stayed in France, hilighting the conduct of the manager.

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Accueil chaleureux, restaurant terrasse, salle petit-déjeuner vraiment bien. Un petit coup de jeune aux chambres serait bien mais ça ne gêne en rien le confort du lit et la propreté des lieux !! Je recommande vraiment et nous reviendrons !!

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Chambre mal insonorisée et trop de bruit ( la rue, la circulation,les gens des chambres d’a côté Et dessous ...) nous n’avons presque pas dormi de la nuit: dommage ! Apres une journée de visite au château et la veille de 7 heures de trajet en voiture, nous avions vraiment besoin d’une bonne nuit de sommeil. Nous ne pensons pas revenir dans cet établissement...par contre le personnel est très sympa!

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This customer has ranked the hotel without leaving any comment.

Bel établissement idéalement placé

Attention la arye indique des filets de sardines alors que nous avons eu des entières. Deuxième verre de vin demandé... Jamais arrivé. Le personnel reste motivéet agréable.

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Central location for chateau and town generally. Clean. Staff quite friendly. Breakfast choice poor. WiFi didn’t work during stay

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This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

This customer has ranked the hotel without leaving any comment.

Very enjoyable stay. Staff helpful. The only down side was that the room we booked had a sloping ceiling on one side with wooden joist. Had to be careful as hit head a couple of times but otherwise room fine for one night stay.

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Terrasse entre 2 murs, odeur d'égout et serveurs qui ne tiennent pas le coup de feu. Chambre : un four sans possibilité de faire un courant d'air : une fenêtre sur la rue condamnée et de l'autre côté donnant sur une terrasse où des gens mangent climatisation hors service Pas de prise électrique dans la salle de bain. Salle de petit-déjeuner trop petite, obligé de déranger les gens pour se servir. Aucune compréhension de la direction par rapport aux conditions compliquées en se faisant jeter lorsque l'on fait part des problèmes rencontrés. Partis le matin pour une longue route en ayant pas dormi. Séjour à oublier. Très déçus par ce logis .

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This customer has ranked the hotel without leaving any comment.

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Très bon accueil, bon service. L'hôtel ne possède pas d'ascenseur mais le personnel nous a aidé(e)(s) à monter nos bagages. Hôtel calme, bien situé pour visiter le château de Chenonceau. De là, on peut se rendre facilement à Amboise pour diner par exemple. La connexion à internet par wifi est actuellement défaillante (problèmes interne et externe à l'hôtel) mais tout est mis en oeuvre pour y remédier. Le parking à la porte de l'hôtel ne comporte que quelques places mais on peut trouver à stationner à proximité (dans un parking privé ou sur une aire publique). Hôtel sympathique.

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This customer has ranked the hotel without leaving any comment.

Shower head fixed so high it only washed the shower-room wall. We did point this out to reception upon leaving

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