Logis Hôtel le Parc Rest. Joséphine 4

Excellent

We were not aware when booking that the restaurant was closed Monday & Tuesday. Consequently we were sent to a restaurant down the road, but had to get there quickly so we could get a table. This meant we then had no time to enjoy the spa facilities, so actually wasted our money choosing a spa hotel with restaurant, neither of which we could benefit from. The hotel itself and room was however very nice, clean, and high quality.

Dommage que le restaurant n'était pas ouvert !

Room was nice and comfortable.. we did not use the spa so we cannot comment.
We did take breakfast but not dinners.
The team was indifferent and hardly did not offer anything to make us feel appreciated as tourists.

Everything is perfect. I highly recommend

Séjour agréable , le spa et la piscine sont un réel plus

Excellent welcome, very smiling and caring team, we had an excellent weekend there

We had a great time, the room was magnificent, well appointed and clean, the relaxation area was excellent. The breakfast is excellent and plentiful, with quality products. Very pleasant staff. Thank you for everything, looking forward to coming back soon..

Top stay, hotel, very clean and very pleasant staff. The swimming pool and the spa area, nothing to complain about. To redo

A beautiful house, with friendly staff, very clean, top quality kitchen. Madame and Monsieur Kientzle welcomed us so warmly that we felt at home. Thank you for a relaxing 3 days...we'll be happy to come back.

I rested during these 2 days thanks to the attentive and attentive staff. The recommendation is sincere. The setting, the welcome, the quality were largely there.

I stayed at the hotel with my disabled sister. We immediately got a large, disabled-friendly room with a large bathroom and walk-in shower. The friendliness came from the heart, the management of the hotel is highly professional. Half-board is highly recommended, because every dinner surprises with excellent French cuisine.

Excellent address to remember, welcoming staff and what about the owner, a very charming lady. Perfectly maintained hotel and the rooms lack nothing, perhaps a coat hook at the entrance and rectangular cushions. Complete breakfast or almost, scrambled eggs are missing, a detail :)

Hello, Very satisfied with the hotel, too bad the restaurant was closed during our stay, we would have had a meal. It will be for next time. Very pleasant pool and spa area, plus bathrobes and skates were available in the room. The room we had was a Duplex for 4 people, 1 bedroom with bathroom and toilet and upstairs the same very nicely decorated and spacious.

Room at the top Very nice very classy very clean We highly recommend this establishment

We had a very good stay. The room is spacious, very comfortable and very clean. The breakfast buffet is great. We took advantage of the spa with happiness. The reception, as well as all the staff very attentive and always smiling. We will come back with pleasure

Very good restaurant, good location.
Very comfortable beds.

Breakfast a little expensive Too bad the bar is closed on Monday and Tuesday

A charming hotel, very quiet, I loved the spa, a little small but pretty! The cleanliness of the establishment is extra Bravo 🎈 The contemporary and very comfortable rooms a sublime bathroom and a very cozy xxl bed! I would come back with great pleasure 🤩🤩

All wonderful. Excellent restaurant! I would recommend expanding the English speaking staff.

Great hotel with good service.

Hele vriendelijke staff, zeer behulpzaam en ook kwaliteit van de kamer en het ontbijt was zeer goed. Dank voor de gastvrijheid

Everything perfect... Very nice room.

Very nice hotel, comfortable and clean room. Nice swimming pool, good reception Only disappointing side, the breakfast. Very expensive for the service compared to many hotels we have stayed at. 10 euros extra for an omelet, i.e. 30 euros for breakfast..

Lovely staff, very good food

Best restaurant. Nice team 👍

Nice discovery! Very nice and welcoming hotel

We have known this hotel for 30 years and are always happy to return. Staying there is for us an enchanted patenthese both regarding the hotel and the excellent cuisine.

Accueil super! Notre chambre comportait un petit balcon super agréable, propre. SPA et piscine agréable.
Service du soir chouette possibilité de manger dans l’espace brasserie ou l’espace gastro. Serveurs sympa.
Petit déjeuner au top avec beaucoup de choix et de produits frais.

Everything was superb especially the 7 course menu in the restaurant.

Excellent stay in this beautiful region Very warm welcome from the staff Address to remember

Beau séjour pour étape et très beau village. Petit bémol. Le lendemain lors du départ, nous sommes allés déjeuner à 8h30 et quand nous sommes rentrés dans notre chambre. Porte de notre chambre grande ouverte et ont été entrain de faire déjà notre chambre avec toutes nos affaires personnel à vue. J’ai demandé aux femmes de chambre pourquoi ont faisait déjà notre chambre car nous devions quitter la chambre pour 11h00. Au fait, ils se sont trompés de chambre. Première fois que cela nous arrivent dans un hôtel .

Very pleasant

Very welcoming staff and excellent restaurant

Nice and comfortable hotel. Very good bedding. Friendly staff.

Excellent 4-star hotel, recently renovated spa and swimming pool, with the possibility of outdoor spaces, good common accommodation, excellent breakfast, kind and helpful staff, .... but unfortunately poor quality wifi, connection is not possible in the rooms after h 20.00 until morning,..another sore point Hotel equipped with stube and restaurant but not open on Mondays and Tuesdays,...without being reported in the hotel's advertising profile, and given that customers like me also choose the structure for this type of service, it can cause problems .....

I always have a pleasant stay at this hotel. I have 2 remarks which could be useful for the comfort to evolve further: - with these strong heats, I would have liked to have a simple sheet in bed rather than a duvet. Air conditioning would not have been needed. - I would have preferred to have breakfast before 7am...

The reception, the room, the breakfast everything is perfect up to the parking lot for the motorcycle.

Excellent hospitality, very pleasant staff. Clean room and comfortable bedding. To be redone as soon as possible

very nice room, good bedding, pleasant balcony perfect, gourmet and seasonal catering impeccable service the only downside, the jacuzzi is a little cold

What a beautiful place to take a break linked with first class restaurant serving such a fantastic food.. sensational!!!

It was a good hotel but the price doesn't match the quality let alone the breakfast. In a hotel of this class, I expect more than a filter coffee for breakfast.

Superb hotel well located swimming pool area at the top with terrace

Very good accommodation, courteous staff. An excellent evening meal in the restaurant.

Perfect hotel and staff nothing to complain about

Compliant hotel clean welcoming excellent cuisine comfortable room for a nice stay certainly during the next Alsatian SlowUp to be redone

Heartwarming welcome. Impeccable service. Excellent cuisine, very good layout of the tables in the restaurant. Modern, pleasant room with comfortable bedding. What else can I say except to confirm my writings.

Very tasteful, functional room Attentive staff We enjoyed both the gourmet restaurant and the brasserie Excellent breakfast Private parking right next door very convenient

Really gorgeous

Very nice place. Quality service. Thank you to the waiter of the restaurant for his joie de vivre. We had a great time

Excellent welcome and delicious meal at the gourmet restaurant! The downside is the jacuzzi which is cold

A very comfortable hotel, the bedrooms are spacious and the bathroom is well equipped with plenty of storage. The wellness area is very pleasant, with the exception of a hot stone massage which was pathetic. The cuisine of the two restaurants is excellent, it's a pity that the service is too fast which does not allow you to fully appreciate the dishes (especially for the gourmet menu).

A very pleasant stay Highly recommended

Great hotel as usual!

No PRM space in the car park, pool access delicate in a wheelchair, quality service both in the restaurant and for the breakfast buffet, very good welcome

Everything is excellent; the only thing is that it would be even nicer to observe a bit more empathy and warm welcome from reception. But that in no way diminishes the quality of the stay; this quality is such that it is certain that I will return to this establishment.

No bowl for the jacuzzi. Otherwise very well.

Very well appointed and comfortable room. Spacious and well equipped bathroom but I was disappointed to find a hair in the shower. Good restaurant for evening meals. Adequate breakfast breakfast but would have been improved by some cooked food options rather than sweet options. The pool and spa facilities were very good and well maintained.

Very pleasant short stay

Very good hotel. Perfect breakfast. Welcoming and smiling staff.

Very welcoming, the staff is very helpful. Modern hotel with a wonderful swimming pool. Half board stay, we ate very well. Very good value for money, we will be back!

Modern fresh hotel in a very tranquil village
Great staff, immaculate room and really good food.

Our only regret is that the hotel restaurants were systematically closed at the same time on Monday and Tuesday. Everything else was fine.

To our surprise, there was not a marked space for the disabled or in the hotel car park and even less in the public area in front of the hotel. On the other hand, there is no shortage of parking spaces for electric vehicle charging! But during our stay, no electric car on the pitches. We were disappointed by the fact that the establishment did not serve meals on their magnificent terrace. The hotel is well located, in a beautiful green environment, from our room we had a view of the Haut Koenigsbourg castle.

Reception at the minimum union, worn bedding (back and neck pain for my wife and myself lau wakes up) very uncomfortable ears. Pool too small for the number of people at the time of our presence. Not enough room to sit down. When paying no question about our satisfaction and opinion. Fortunately the aesthetics of the hotel and the setting were pleasant at least.

Exceptional

a foretaste of a stay at Haeberlin in Illhausern

Pleasant stay, very attentive and available staff

Hotel is modern and cool (it was 36 outside!). Very well situated in St Hippolyte.

We are very satisfied with the hotel, friendly staff, clean and comfortable room. The only downsides for us were that the terrace was rather small and that we could not book half board.

Very nice establishment. The caring staff and the excellent half board.

Very nice establishment, good welcome, nice room but a small bottle of water on arrival would be a plus!

Very nice well thought out room. Pleasant and available staff. Only small downside, the rooms on the street overlook a party room… and there was a wedding. Ask for a courtyard room!!

Super welcome super spacious room and very very clean nickel bed quality ....

What happiness

Very good stay. A competent staff, smiling and listening to its customers. I spent moments of great conviviality.

State of the art hotel with a convenient and nice spa and a great restaurant providing high level quality food and wine.

Not even a free bottle of water in the hotel room Very long restaurant service Very ordinary meal Lobster served raw Very noisy restaurant room

Very good performance!!! Only downside to the stay we did not have a double bed but two single beds .. We will specify during our next stopover.

Disappointing breakfast. Not fresh fruit or rotten grapes. Always missing something. Dry pre-cut bread. Little varied. For a 4 star there could be at least one homemade jam.

This is the 2nd time we have stayed at this hotel and we are as delighted as the first time. The staff is caring and very friendly. The wellness area is top notch. Thank you for everything. We will definitely be back.

Very pleasant Alsatian stopover in a pretty little village of winegrowers at the foot of the famous Haut Koenigsbourg from which the hotel offers a very beautiful view. Very good "winstub" on site.

Très bel hôtel ,calme , confortable.
Le personnel est accueillant, les deux restaurants sont de qualité.

Very nice establishment with a quality table and impeccable service

A magical stay in an enchanting setting! Superb duplex apartment renovated with great taste, exceptional floral decoration at the reception. Special mention for the advice of the sommelier and his good humor! We will come back with great pleasure.

Very good half board menu and excellent service.

very good as usual

Excellent good bedding, very quiet setting excellent meal and friendly staff

Good stay overall, very nice hotel very well located, good welcome. The only complaint was the wait at the restaurant: fast pick-up, ordering wines right away, appetizer, and there.....nothing anymore.....50 minutes later, I ask on the tone of humor if we had not been forgotten, the waiter answers me curtly "I don't, the kitchen can be" .... the problem in absolute terms was not the wait (I was in weekend so not in a hurry) but just a word to warn me of the delay would have amply satisfied me ..... too bad .....

excellent, nothing more to say

Beautiful hotel, quiet, super comfortable bed, very friendly staff.

When we come to Alsace as a family, we always choose Le Parc hotel. We tested other **** hotels when there was no availability, but we always come back to the Park. First of all for the Joséphine restaurant which is a real delight and then for the environment and the spa. Two small improvements: the temperature of the jakuzzi should be a little higher and personally I prefer very hard bedding to a little softer mattresses.

We appreciated your welcome, your availability, the comfort of the suite and above all the calm at the foot of the Haut-Königsbourg castle. We also enjoyed the swimming pool although difficult to access for people with reduced mobility, including myself, because there is a floor to go up or down. Unfortunately there is no access to the swimming pool by the elevator.

Congratulations to the cleaning team, because the cleanliness in the rooms is absolutely impeccable. Very good service, very comfortable rooms, pleasant swimming pool; relaxing place Floor a little impersonal but excellent experience overall.

For the first time since we have been to this hotel, the room had only been prepared for one person (a bathrobe, a bath towel). No soap in the shower; otherwise all is well.

Lovely, peaceful stay in an immaculately kept hotel with wonderful restaurant

Hotel very good, very clean, beautiful infrastructure - a pity that the restaurants are closed on Mondays Tuesday but let us underline the kindness of the staff who redirected us to other restaurants near the hotel

*light at bedside reduced. * big heat in the room without being able to reduce except open the window. *no management of the spa and swimming pool, messy on Saturday, luckily we were able to enjoy it properly on Thursday and Friday.

very satisfied. Especially in times of Covid

Beautiful hotel in a magnificent location for hiking enthusiasts... Modern, very clean and comfortable room with balcony terrace overlooking the Haut Koenigsbourg. Quality catering. Only downside: Hammam sauna area too small and undersized.

Very nice establishment with an excellent table

Hôtel très charmant

Très belle expérience, tout à été tel que nous l'avions imaginé...accueil, qualité des prestations, environnement et surtout amabilité du personnel !

Superbe hôtel, très soigné. Personnel très accueillant. Repas délicieux. Wellness excellent.

Nous revenons avec plaisir vu la qualité des prestations et la localisation de l'hôtel qui me permet de rayonner aisément auprès de mes fournisseurs de la région. Seul un souci récurrent de clé électronique me pousse à mettre cette fois 4 étoiles pour la qualité de l'hébergement. Nul doute que la résolution du souci technique permettra un meilleur score la prochaine fois.

Excellent séjour dans un très bel établissement

Personnel accueillant, cuisine authentique et raffinée

Dommage que le repas du soir à été servi froid aussi bien les pâtes que le bouchée à la reine. A l'accueil la personne qui nous a reçu était d'un abord glacial, par contre toutes les autres personnes très goviable.

Alles war sehr gut, sehr freundlich und sehr gemütlich. Nur als wir Kaffee (Cappuccino und doppelter Espresso) an der Rezeption bestellt haben um auf der Terrasse zu genießen, waren wir enttäuscht - beide Getränke waren einfach ungenießbar.