Logis Hôtel la Coupe d'Or

The hotel area was fine. The quality of the cuisine (gourmand) fell short of expectations. The service was catastrophic. We arrived late (8:20 p.m.) and were told that the kitchen would only take orders until 8:30 p.m. We left our luggage in the car and went straight to the restaurant. Despite repeated requests, our request to bring us a menu and wine list was only heard 20 minutes later. We had to wait another quarter of an hour until our order was taken. The beer we ordered - longed for after a long drive - arrived after a good 10 minutes.

Great welcome in this very friendly hotel where we eat admirably well

The rooms are in poor condition

Great location in centre of town with parking in market square very close by.
Hotel and room a little tired but adequate.
Restaurant and service very good.

Vriendelijk en behulpzaam personeel

Beautiful address and quality service! I recommend

Hotel and restaurant. No network connection in the room located on the 2nd floor. No information from the o'logis site or the hotelier before trying to connect. When you book an evening stopover, 2 nights, and it is not possible to connect to the hotel, it is a shame. Either this difficulty is quickly resolved, or you will unfortunately have to change hotels.

Difficult access due to works in the city

A major refresh of the room is necessary (too rococo). Not at all modern (furniture - wallpaper - color of curtains - lamps - etc...). The decoration needs to be reviewed in its entirety. Humid atmosphere in the room. Carpeting (bacteria nest) should be avoided completely. Hand towels were missing when we arrived and the shower gel/shampoo bottle was 1/3 full. Best to pay on arrival or have reception staff ask for departure time. It is indicated at reception to pay the day before, if departure is before 8:00 a.m. What to do when the day before is a Sunday, when there is no one at reception? and you leave on Monday at 6:30 a.m. to catch a flight? There should be one person at all times. Fortunately a couple of friends were leaving on Monday morning, late in the morning, to pay my bill. I was offered remote payment. In short, not at all practical; not very professional. Likewise, no one between meal time until 4:00 p.m. (time at which arrival formalities are carried out). Visiting the surrounding areas with luggage is not super practical. Fortunately, I was able to leave my suitcase in the luggage room, after contacting the hotel by telephone. It's already that ! Nevertheless, friendly and smiling staff. I won't come back. Is this hotel a 3 star? Absolutely not worth them!

Establishment well located in Lisieux and very good for a professional evening stopover. Friendly welcome, comfortable hotel and pleasant restaurant with fresh produce. I had a pleasant stay and I will come back! Thanks to all the teams! Philip

Personnel d'une très grande gentillesse

Very nice evening stopover in the center of Lisieux

We were disappointed with the cleanliness of the room, dirty carpet, we were reluctant to walk barefoot, unpleasant smells in the bathroom, when we opened the bed we had the feeling that the sheets had not been changed .

Perfect

Hotel and restaurant chosen a little at random, but very well “chosen”. I will definitely come back.

Very good stay in this hotel. I particularly recommend the half-board package, which allows you to benefit from a very advantageous rate for the evening meal (with a limited menu, of course, but with a choice which remains sufficient despite everything, fast and pleasant service and dishes quality). The rooms are simple but clean and functional (and, this is rare enough to be underlined, they are equipped with shutters!). I will most likely return to this hotel during a future pilgrimage to Lisieux.

Welcoming and attentive staff. Comfortable hotel in the center, with a very good breakfast. We really enjoyed our dinner at the restaurant: refined and inventive cuisine, local products, hearty dishes, natural and impeccable service, in a lovely setting.

Very decent restaurant and recommend very good cuisine for having a single fireplace. On the other hand, the hotel does not meet PM standards here, snow, bathroom, too small, showers, tiny decoration, still from the 80s

Outstanding experience! Restaurant superb.

Well located hotel, welcoming and generous breakfast

Small, friendly hotel in the city center and close to all places to visit and amenities. The staff are very welcoming and helpful. The breakfast buffet is made up of fresh and varied products to satisfy all desires.

If you want to visit the basilica and other monuments of Lisieux the location of the hotel is strategic! His restaurant is very good! Fresh products and very good cuisine! To recommend !

Charming, cozy and quiet little hotel in the city center. Restaurant with quality regionally inspired specialties. Welcoming and attentive staff.

Remarkable hotel. The meals are very popular and even delicious.

Ras

The room is OK for the price, however the mattress is hard and the bed was squeaky. The bathroom smelled of damp.

Very warm welcome in this hotel very well located in the heart of the city of Lisueux.

Very clean room, furniture a bit old

Good reception Good service

We had schedules that did not fit into the reception grid. Everyone managed to find a solution. Our room was finally ready at noon: Bravo! Excellent lunch at the hotel restaurant! Good step!

Very warm welcome but aging hotel with inconclusive renovation attempts: outdated furniture, moldy shower seals, very worn toilet bowl and broken lid, worn carpet and above all noisy street at night ('no possibility of sleeping window closed because not air conditioning). Work on nearby inaccessible car parks +++ Note: new and very comfortable mattresses!

Hotel very well located. You can do everything on foot. Near the basilica and at the foot of the market

hotel very well located, right in the center of lisieux

the comfort of the room is passable: only one chair, for two people, the cleaning was done unevenly, window opening onto a roof terrace cluttered with electrical equipment, no prior information on the closure of the restaurant.. We gave up using the garage given its very difficult access for an "SUV" type car:...

Alright. Everything was perfect

Good experience. Only disappointment: no parking since the hotel is located in the city. Hotel to recommend anyway.

Very good for a stopover hotel.

I recommend and will return

hotel very well located, good reception, good restaurant, the only downside: the insufficient sound level of the TV in the room.

Very well placed in the heart of the city center, shops, close to Saint-Pierre cathedral. Evening entertainment (in June) and open cafes. Clean room (n°16 on the 2nd floor. Bathroom also. Very good for a 24-hour stopover or a long weekend. Easy parking. Everything can be done on foot. In short, we do not regret this choice. from Lisieux, I was happy to find this establishment 😊, as in my memories Regards

Quality hotel, with a very professional welcome and attentive staff at the service of its guests. The hotel is located in the center of Lisieux, a few steps from the town center which is being renovated (pedestrian street in the making). In the evening, from 9:30 p.m., calm sets in despite the beautiful spring days when people want to go out.

The hotel staff are really good and make a difference. But the soundproofing is VERY bad! It's limited if you can't hear the "sigh" given by your roommate. Above all, don't forget your "Earplugs"! The shower is also really VERY narrow and the The water drains very badly. Not at all pleasant. The breakfast is not worthy of a three star.

Good location, super clean, welcoming. Ah little care of its customers congratulations to the whole team

Address to keep for future stays in Blois

Our room was quite small and basic, as was the bathroom. However our experience was greatly enhanced by the restaurant which we found excellent.

And above all, very good food!

Excellent location, hearty breakfast with local products. I also appreciated the welcome and the cleanliness.

Gracious, pleasant and efficient welcome. Thanks to the whole team. Ideal location in the heart of town and 10 minutes walk from the train station. Very good restaurant with a mix of regional dishes/products and original dishes (the salmon trout Poke Bowl!) with good value for money Poorly soundproofed room. Fortunately, the neighbor took my intervention well, apologizing and immediately lowering her voice on the phone around 11:00 p.m.;) Small but functional and clean room.

The structure was closed upon our arrival and did not warn us of this fact despite the confirmed reservation by biking

Excellent reception and location. Very good value for money.

Hotel very well located. Very welcoming with useful information. Well thought out room to accommodate a child with the couple. Great restaurant! To do again!

Old hotel but very comfortable and well equipped, Impeccable welcome and big positive point: an excellent restaurant with a very good value for money with a service to match

O Hotel só aceita check in após as 16hs e não possui guardavolumes, o que é péssimo pois nosso trem era as 14:45, tivemos que sair as 11 hs com as malas, sob hipótese alguma guardam malas , o Hotel fecha das 11 às 16hs! Ninguém fala inglês!

Ideally located. Very good welcome and pdj

Excellent welcome by a very smiling young lady Excellent meal ... Impeccable value for money I recommend this hotel Anne

Very charming and well equipped hotel

Room ok, breakfast too. Good location. Free parking next to the tourist office. The staff are welcoming and professional.

Spacious and very clean room. Lack of ventilation compared to the bathroom. TV sound blocked! (Too low). Excellent hospitality and helpfulness

A welcome and attention from the team at the top.

room not made on the 2nd day, shower gel missing, poorly insulated, work on the street at 6:00 a.m., restaurant meal correct, however breakfast limited for the price,

Really bad room. Bathrooms at the limits of practicability and quite dirty. Botched systems and I think not up to standard. Old and peeling furniture. We requested a triple room, but as it wasn't available, we had to opt for a double and a single. Upon our arrival, however, we are given a triple and a single. Upon our request for a triple room only, we were told that it is not possible to change the reservation: as a result, we pay for an extra room when it would not have been necessary.