Booking conditions : For all room reservations, we require the following information:
? Your credit card number (Visa or Mastercard) and its expiry date.
This card is used solely as a reservation guarantee and will be subject to a €1 pre-authorization to verify its validity.
Full payment for your stay will be collected on-site upon your departure.
Rooms are available from 3:00 PM on the day of your arrival and must be vacated by 11:00 AM on the day of your departure.
Non-refundable your reservation is out of time for a free cancellation : Due to our limited capacity, each reservation represents a significant commitment. Any late cancellation can have a substantial impact on our business. Therefore, the cancellation policy below applies:
Cancellation Policy:
In the event of cancellation or interruption of your stay, we encourage you to check the insurance coverage associated with your bank card. Depending on the terms of your contract, certain expenses related to cancellation or interruption of your stay may be covered by your bank.
To be eligible for potential coverage, we recommend contacting your bank or the insurer associated with your card as soon as possible after the event that led to the cancellation of your trip. Bank cards that typically offer this type of coverage may include Visa Premier, Visa Infinite, Mastercard Gold, or Mastercard Platinum, depending on the specific contract.
We would also like to inform you that cancellation insurance can be purchased directly when you book with our establishment through our partner, Gritchen Affinity. This insurance can cover the cost of your accommodation in the event of unforeseen circumstances covered by the insurance policy, such as illness, death, or refusal of leave by your employer.
Cancellation more than 6 days before arrival:
Any cancellation made more than 6 days before the scheduled arrival date will be accepted free of charge.
To be valid, the cancellation must be submitted in writing (email) to our reservations department and respect the specified deadline.
Cancellation less than 5 days before arrival:
Any cancellation made within 5 days of the arrival date will result in a charge of 100% of the total amount of the booked stay as compensation. This amount will be charged to the credit card provided during the booking process.
Shortened stay:
Any interruption of your stay that is not reported at least 72 hours before your originally scheduled departure date will result in a charge of 100% of the remaining nights as compensation.
No-show:
If you fail to arrive on the scheduled arrival date without prior notification to the establishment, your reservation will be automatically canceled. The full amount of your booked stay will then be charged as compensation.
Mediation
In accordance with the Decree of October 30, 2015, concerning the mediation of consumer disputes, the contact details for the Tourism and Travel Mediator are:
Tourism and Travel Mediation
BP 80303
75823 PARIS CEDEX 17
After contacting the reservations department and if you do not receive a satisfactory response or if you do not receive a response within 60 days, you may contact the Tourism and Travel Mediator free of charge. Their contact details and procedures for contacting them are available on their website: www.mtv.travel
Rate not eligible for the loyalty programme 
