Restaurant L'Abri

Excellent hotel, the staff were very friendly and pleasant, with large and spacious rooms. I will definitely return on my next visit to Le Puy.

Highly recommended, warm welcome, decent room, excellent breakfast

Very friendly staff, we appreciated being able to eat despite a late arrival. A big thank you to the receptionist and the cook

Good stay. Only negative point. I had reserved 7 rooms with the names of the occupants. The occupants had to pay for the rooms used the next day. The balance of the 7 rooms was debited from my account. This is the first time this has happened.

Nothing to report, I'll be back.

Excellent welcome. Very pleasant and well-appointed family room. Comfortable bedding.

Very pleasant staff. Hearty and varied breakfast. Clean and quiet room but the light is too dazzling.

Quiet, clean and well-located hotel

The welcome was good and in particular the black gentleman who looked like Omar was perfectly welcoming

Stopover near Le Puy en Velay. Beautiful location near Le Puy, very easy access from the N88. Comfortable bedding. Bathroom with bathtub but missing "washing product" which is difficult to access in the bathtub. The room lacks more "bright" lighting on the desk. The lighting in the room is "a little dark". Excellent breakfast with a large selection of products. Hotel to recommend for a stopover or 2/3 days. Fairly competitive prices in the Le Puy area.

Very unpleasant welcome. As soon as we presented these €15 vouchers from the Logis de France loyalty program, the receptionist became very unpleasant. She was unable to take the €75 from the loyalty program without really trying to pass it on. So we paid for the room. Very average breakfast (freshness of some products left something to be desired!) We will not be returning.

Very pleasant and courteous staff. Spacious and clean rooms.

The staff welcome is professional and friendly. The establishment is very clean.

Very good experience

Excellent stopover on the way back from vacation. Very good breakfast and dinner.

Ok

Excellent value for money. The bedding is really good and the welcome is excellent. I recommend it.

Expensive breakfast for the products which had fruit salad not of the day, the fruit was stolen, the coffee machine was broken, it's not worth 12 euros

Very good hotel, good bedding

Great hotel. Excellent value for money. Perfect breakfast. Too bad we couldn't have dinner there because we had to book.

Top! Very good bedding. I recommend it.

The rooms are perfectly adequate, the staff is fabulous, especially the receptionist. He is welcoming, cheerful and very professional.

Excellent breakfast. Perfect location, easy access from the highway and the town of Le Puy-en-Velay, yet quiet. Secure parking.

I booked this hotel online 3/4 hour before arriving.

Sound insulation could be improved, otherwise very good

VERY GOOD It is worth noting the extreme friendliness of the young man present at reception and then in the dining room in the evening. It is rare and very pleasant.

The hotel is equipped for motorcyclists. Covered parking spaces are available. Dinner (set menu) can be booked.

Very good value for money. I also recommend the restaurant.

Excellent in every way. Even the bike and bike rack were well received and kept safe for the night. An extremely well-stocked sweet and savory breakfast buffet. Thanks to AMINA!

A good address to share

We enjoyed our stay in this hotel, both the welcome and the cleanliness, the bedding and the excellent breakfast. Very good value for money.

Warm welcome and excellent breakfast

Top-notch room and services

Exceptional welcome, attentive staff, quality rooms with on-site catering and covered parking for motorcycles. Bravo and recommend without hesitation.

Comfortable hotel with pleasant decor. Varied breakfast with fresh, local produce. Friendly staff. Excellent value for money in every way.

I will come back!

Very welcoming and attentive staff. Very generous breakfast as well as dinner. Spacious and clean room as well as the bathroom. If we are passing through Le Puy again we will return without hesitation.

very good service, very good quality/price ratio, very good welcome, I particularly recommend

Overall, good value for money and a friendly welcome for this hotel, which I recommend.

Thank you to the whole team for their smiles and kindness.

Terrible staff. The lady at the front desk. I wouldn't return because of her. She's rude and ignorant.

Easy to access hotel with plenty of parking spaces but not enough it seems in view of the thermal cars parked in the 2 spaces reserved for EVs and therefore not allowing them to be recharged at night.... It will be important to put in place signage on your side, or even a system of plots that you remove for your customers requesting the charging function. Reception staff coldly informed us when I asked if it was possible to dine on site, that we had not booked for an evening stopover and that they did not have enough to cover 120 covers.... too bad for the way this was presented. It was impossible when presenting my Etik card to be able to withdraw all or part of my available balance, the person admitting that she does not master the software being recent in the entity, she judges herself incompetent, which we do not validate, it is rather required that the site manager be present in order to properly support/train his team. The room was well-refurbished, attractive and functional. The only downside was the soundproofing on the road side.

very warm welcome, very good value for money, all-you-can-eat breakfast, very generous and varied

A great hotel with good food and exceptional friendly staff. Hope they keep the new chef, he is good. And also the trainee. She was outstanding.

Spacious, clean, and well-soundproofed room. Very reasonable price. Exactly what we were looking for.

very nice hotel and the best is the breakfast!

The staff were friendly and very helpful. The room was clean. The dinner was very good, and the breakfast was plentiful and varied.

Very good hotel. The two employees we spoke with at reception and breakfast were very friendly, smiling and showed great professionalism.

We were made to feel very welcome from the beginning to the end of our stay.

Run away! As soon as we arrived, we were asked to pay for the room without even seeing it. The bathroom was accessible even though the room was not accessible. There was no menu or prices displayed in the restaurant. There was no chef, only sometimes unidentifiable dishes, served buffet-style, reheated and reheated again. Not worthy of a Logis de France.

Clean, friendly, good price, and excellent food...don't hesitate!

We had a very pleasant and relaxing stay. The room was perfectly in line with our expectations, clean and comfortable. We particularly appreciated the warm and friendly welcome from the staff, always available and attentive, which greatly contributed to making our experience even more enjoyable. Both breakfast and dinner were plentiful, varied and of very good quality, a real pleasure to enjoy every day.

Great hotel. Comfortable bedding, air conditioning, free and spacious parking, friendly staff, varied and generous breakfast, very good evening meal. Thank you.

Small problem on arrival, booking asked us our arrival time, on arrival we waited an hour the rooms were not finished

Very good hotel, only problem the restaurant was not available

Overall good. Rooms could use some updating and better soundproofing.

Pleasant stay, decent room, perfect shower, excellent breakfast, very varied staff, friendly cleaning ladies, thank you

Unbeatable value for money. We were unlucky for our evening as there was no food available, but we received a warm welcome.

This establishment is pleasant, very clean and well located.

Very good welcome and bedding but unfortunately the cleaning was not done, huge dust under the beds which flew into the room with the air conditioning. We were passing through.

The night we had thanks to the accumulation of stickers, we felt that going through hotel.com was disturbing. We were treated to a "we hate hotel.com" Restaurant and service at the restaurant impeccable! Very good hotel, just disappointed to have been heckled because Hotel.com.... but then why do a partnership with hotel.com? And what can I do about it? Hearing people hate them, it's not my problem in fact and to suffer bad mood because of that is deplorable. Real question, as a customer, should I be treated badly because I go through hotel.com? I was forced to raise my voice (something I hate doing)

The air conditioning was not working, no one came to see the problem or try to fix it, despite several requests.

Very warm welcome

The Wi-Fi connection in the room wasn't great. The menu wasn't displayed, so we weren't tempted to eat there. Two hooks in the bathroom would have been handy. But overall, it was okay.

Very clean hotel, very welcoming staff, good and generous breakfast

Very quiet hotel and very pleasant staff.

Warm welcome and explanations for our stay

Hotel that has apparently just changed management. Very good bedding, excellent half-board package. Hotel staff should be given customer service training to ensure they are at their best. I still recommend this hotel.

Hotel agréable dans son enesemble, bien placé pour la jonction routière, mais un peu bruyant (camions) Prestation repas très correcte.

Excellent petit déjeuner, varié, fruits de saison, chambre propre literie confortable, tres bon rapport qualité prix. 👍

Very good value for money with air conditioning too!

Perfect! Friendly staff, very decent room, generous and delicious meal, excellent value for money.

Excellent stopover. Friendly and professional team.

Excellent welcome from the person at reception, who answered my questions and requests.

A great place for a short stay in Le Puy-en-Velay. We regret the lack of towel racks and hooks in the bathroom. The bedroom needs a bit of painting (probably planned?). Otherwise, it met our expectations.

Very welcoming, clean, excellent value for money....

Very good hotel, renovated and very functional, cleanliness is a plus, excellent buffet meal, generous and quality breakfast. Great welcome and competent and helpful staff. I recommend this establishment without hesitation.

We had a great time at this hotel

Well located hotel. Large private and secure parking. Elevator in the hotel. Good value for money. A long wait at reception when we arrived, many phone calls followed, the receptionist is very welcoming and smiling. He also manages the bar, and in the evening we saw him in the dining room, which surprised us (is this normal given the size of the hotel?) The room is clean and functional, I appreciated the spacious "dressing room" in the entrance. The bathroom is small but well appointed with a large walk-in shower. The sink unit is original, modern and I was able to put my vanity there (which is rare in many hotels) Dinner: buffet style for the many starters, and with choice and good. The main course was fish and its accompaniment was dry. Breakfast is very varied, with local products and delicious yogurts. Good experience. I recommend.

Pleasant stay at this hotel. Very pleasant and professional staff. Well-maintained room. Easy access.

Very disappointing arrival. We booked a deluxe double room and were given a room that was completely not in accordance with our reservation (disabled bathroom, single bed size +, dark, etc.) After complaining, we were changed to a room that was in accordance with our reservation! Very clean room and welcoming staff.

On a business trip, I chose a local restaurant. Overall, I was very disappointed, especially with the restaurant. The evening menu was limited, with no choice, and the food was unworthy of a home.

A lovely overnight stay at this hotel with half-board. Very friendly staff. Spacious, clean, and comfortable room. Very good and generous dinner and breakfast.

The air conditioning and ventilation weren't working (it was 35°C outside). The evening meal wasn't really great. On the other hand, the breakfast buffet was okay.

Friendly welcome, clean and pleasant room. Very good breakfast. I recommend it.

It's all ok

Very warm welcome. The evening meal was very enjoyable and very good value for money.

A very warm and accommodating welcome (we arrived earlier than expected), impeccable room and a very friendly team: a pleasant stay!

Poor acoustics in the room, located right next to reception, and communicating by a door to the next room. The door was sealed but not insulated at all, so we could hear the neighbors' rooms very clearly and very annoyingly, especially at 1 a.m.... First time I've seen a door communicating between two rooms in a hotel! In the bathroom, the shelf above the sink was leaning, which meant that everything we put on it slipped and fell. The only very positive point was the welcome at reception, which was very pleasant.

Surprised by the receptionist's lack of training in customer service. Sometimes we felt like we were intruding.

Very warm welcome, comfortable hotel, excellent breakfast and very good meal

Hello, We received a warm welcome from the staff during our stay in Le Puy-en-Velay. The staff were pleasant and friendly.

air conditioning that is difficult to adjust, opening the magnetic key is problematic

Hello, I made a reservation on booking.com for one night 2 people 2 breakfasts with advance payment on the website: 69 € Arrived at the reception, the person tells us that the bank card did not work and that we must pay now: 76 €, I pay 76 Once in the room, I check my bank account, I see that my account is indeed debited with 69 € from the booking site (the card worked very well, I paid twice for the room) I go back to see the receptionist who explains to me that the boss will be there the next morning. The next morning the boss explains to me that he will reimburse me the 69 € from booking, reimbursement made. Conclusion: I reserved a room 69 € that I paid 76 €, I think I was taken for a fool. especially since when leaving to return the key, he was doing the same thing with another customer. Kind regards Christian VIAL

Comfortable room. Quiet hotel. Passable evening meal. Very good breakfast.

Very good except for the small bathroom!

Very clean hotel..the staff is very friendly.. And the big plus for us!! We have an electric car..and surprise..2 charging stations in the hotel parking lot and free too!! Thanks to the management Myriam D & Yannick D

1 - The welcome upon my arrival: PERFECT! Thank you Amina! 2 - The cleanliness of the room and the bedding: PERFECT 3 - The dinner EXCELLENT, like the service from Amina and Allyson 4 - The attention and the smiles of the 2 authors mentioned: TOP 5 - The welcome at breakfast this morning by the Director Eric: TOOOP! In short ... I will come back and Thank you 🙏

Extremely polite staff

The room, although clean (a good point), is very small, much smaller than the impression you get when looking at the photos on Booking.com. Huge downside: view of the trash cans and containers. Horrible. Area for improvement to be explored by the new owners. It is very unpleasant to open the curtains and see the trash and waste. Breakfast is okay. Positive point: the welcome. It was a young man who welcomed us, he was very pleasant.

Great hotel, the welcome, the room, the staff are top notch

Very good location, friendly staff, no noise, maybe missing a kettle, otherwise everything was fine

Kudos to the receptionist for doing everything on his own the day before May 1st. He was dedicated to everything, very friendly and very professional.

Very warm welcome, varied and generous breakfast. Comfortable room but lacks a hairdryer and towel rack.

No communication between the staff. We call to get certain things, we are told yes and when we arrive, no one knows.

very good hotel

Very, very warm welcome. Top-notch staff.

Perfect price/quality ratio

The reception is very friendly and competent. The only downside is that there is a lack of storage space in the bedroom and bathroom.

One person for the reception, the service, the food very damaging the only downside of this evening stopover but which is important is the unique menu.

Simple and comfortable hotel. The staff is very kind, very helpful and friendly and the restaurant is of quality, both for the evening meal and for breakfast. The hotel, currently being renovated, promises to become a choice address for a stay in Haute-Loire. For the welcome, there is nothing to change, the team is really at the top, we thank them for this very pleasant stay!

Personnel agréable, bon repas

Very clean hotel, very welcoming and warm staff. I recommend this hotel. Meals and breakfast very very good and tasty, and plentiful.

Excellent hotel and welcome. I particularly enjoyed the restaurant with its family cuisine that I recommend to everyone.

Perfect first experience

Very warm welcome.

Very clean hotel and very professional staff

A caricature! Except for the only person present who was the reception, bar, catering and very friendly state. Tiny rooms, blocked shower, even the biscuits on the "courtesy tray" in crumbs, pillow so huge that it was unusable. The "meal" was not one,

Excellent accueil, acces facile

Well done to the young man who welcomed us and worked alone in the evening in the dining room. Kindness, friendliness, service,..

Correct. Good reception and friendly staff.

Good hotel. Friendly and helpful staff. Motorcycles well protected under the shelter.

Disappointed by the unpractical Italian shower in a small space without separation. It splashes the whole bathroom and toilet very close. On the other hand, excellent breakfast with good products and in a comfortable room. Simple room but sufficient for a one-night stopover.

Warm hotel upon arrival, very clean room and welcoming staff 👍 I recommend this hotel

Perfect for a one-night stopover

Very warm welcome, warm hotel, very good quality breakfast.... Lots of choice. Quality price, well done!

Good Hotel probably under renovation because we found many peg holes on all the walls of our room and the bathroom. Bathroom that did not have a hair dryer and a very narrow shower. The floor covering of the room is peeling, it is better to have your own slippers because it is very very dusty; in addition neither the bed nor the room were redone during our stay: two nights .... Finally, better management and learning of the charging stations is to be considered because having one is a real plus for this hotel. Nothing to say about the reception team who do everything possible. If these considerations are taken into account then it will be almost perfect.

Very well received but the bedding is not very comfortable, the pillows very hard and big which hurts the neck and upper back. Air conditioning that makes noise when starting. And lack of a trash can in the room the only one being in the bathroom. Lots of noise in the morning, poor insulation. Otherwise the breakfast was perfect and the staff pleasant.

Beautiful hotel, nice room, good bed, quiet, coffee cup, tea, sugar available every day in the room with electric kettle. Large TV. Nice bathroom, very practical. Visit many beautiful things to see not far away by car.

Only one person to manage the arrival of customers, the service and the kitchen, for about 40 people.......Evening meal: starter buffet, ravaged by customers who arrived at 7 p.m. and who waited 1 hour 30 minutes for their main course. The following customers also waited to have something to eat in the buffet. The receptionist waiter, despite all his good will, has no skills in service or reception, I, like most customers, never had the drinks menu. The customers who arrived last had their main course first, one customer waited 45 minutes for his bottle of wine while eating pieces of bread on which he put salt.... Many customers left after the starter, fed up with waiting for others after the main course, having given up on dessert. Breakfast announced at 7:00 a.m., in reality 7:15 a.m., when you work it changes everything. After 25 years of traveling, I trusted the Logis Hotel chain, but there, never again. For the room, in the bathroom, no rack to put a towel, there are holes in the wall with the dowels (a lot), but that's it. I think this hotel is reserved for magicians with powers of levitation for bath towels.

No hot water in the room in the evening and in the morning, despite the return made. No access to wifi despite the code, impossible to connect. Disappointing catering service, no choice possible, single dish and a huge wait, only 1 person at the service. I didn't take my dessert!

Stayed one night while travelling through France.Hotel Abri was a perfect stop off all the staff were really helpful Dinner and breakfast exceeded expectations.

Great. For the 2nd time and still as good

Nothing to say about this hotel, very clean, and very well received.

Really well received..very nice and beautiful bedding

Lovely hotel. Undercover motorcycle parking, brilliant

Pleasant stay with great and attentive staff. I had asked for the possibility of bringing breakfast forward by a quarter of an hour, which was done.

Very warm welcome from the manager and understanding of arrival time issues. Very complete breakfast with local products.

No hot water in the morning for the shower. Reported to the person who was the only one in charge of reception and breakfast in the morning. "It's gonna be ok"

Very relaxing stop Warm welcome Very generous breakfast Charging for EV

Very good hotel. Very comfortable bed. We only made a short stop but everything was good. Excellent value for money. On the downside: shower a little small and no hair dryer. Otherwise everything was perfect.

Very good stay as a couple with our dog who was very well received, it is very appreciable

An essential address to know. We who are used to all kinds of hotels this one is in the 3 best, quality, welcome, staff, BREAKFAST. No hiccups quite the contrary. We highly recommend it. We will not fail to stop there during future visits to the area. Keep it up and congratulations to all

very good hotel with large parking lot, We visited this hotel in June 2023 and it was at this time that it caught our attention

Rappiet quality price super hotel welcome and super staff

No restaurant because no more space?? It should have been said when booking to be specified!! The Wi-Fi never worked except the next morning? The plan of the building is a bit crooked with corners... Closing the doors should be less difficult because you have to slam the door to close it! It's not good for the ambient calm. Breakfast is a bit "Light" and a tray would not be superfluous. No sandwich bread to toast. The poor lady is constantly running to keep the tables clean...

very friendly welcome..impeccable room

Very good and pleasant stay, very well received, the staff of the establishment is at the top

Only positive things about the accommodation, the food and the staff.

Very friendly welcome

I recommend, simple and effective. Just unemptied trash in the bathroom.

The reception was good, the bed was comfortable and the room very clean. A person from the housekeeping service knocked and entered the room at 9:30 thinking that the room was empty. Perhaps the communication between the reception and the housekeeping service should be improved so that they are informed of the rooms that have been vacated. Also, there is no support for putting down towels.

Warm welcome, spacious and clean family room and breakfast with everything you need.

Ideal hotel for a stopover. Corresponds to what I am looking for. The garage for motorcycles is very good.

Value for money more than adequate Very pleasant No menu in the restaurant but the menu was very satisfactory Very pleasant welcome and helpful staff Very noisy room neighbor And a strange noise from the coffee machine regular until 11 p.m.

Well located establishment, comfortable, very welcoming and with very friendly staff who take great care of customers. Close to Puy en Velay, ideal for visiting this city and the region.

Impersonal, sanitized, cold room. Very disappointing exterior setting. Lock that did not work: we had to change it even though we were already settled in. Cold welcome. Bathroom without any hooks to hang clothes and towels. Very small shower: a very strong person cannot close the door! This should be specified when booking.

Hello, I am very disappointed and shocked that we can provide such old accommodation! Despite a clean place, it is not enough for my taste. The number of holes in the wall, black shower joints, a cracked sink, a ceiling filled here and there ... in short, even for my home I would refuse to live in identical accommodation. But when you pay for accommodation, I find it unacceptable! On the other hand, the welcome was there (fortunately!)

Very warm welcome and very good value for money. Perfect hotel for visiting Le Puy en Velay. In addition, dogs are kindly admitted.

We arrived at 8 pm but our room was not ready. The person in the reception was very friendly and found immediately a second room which was not ready either. We could finally get a room, the bed was made but it was not really clean. It was NOT a non smoking room as announced as it smelled very badly the cigarette. Very noisy air condition (it automatically switched on several times during the night), toilet was rinsing , bathroom sink was clogged.

Hôtel rénové il y a un an.
Peinture des chambres neuves.
Matelas neufs.
Bonne climatisation dans les chambres.

Clean, pleasant, quiet. The team is friendly. The breakfast is perfect. Excellent experience.

No shower, it's a bathtub. You have to contort yourself to sit on the toilet.

Superb Team and Welcome.. Always smiling and ready to help and be of service.. I recommend it 100%.. besides we will come back next year..

well located hotel and good value for money. Just one small point of improvement: the addition of a hair dryer in the bathroom. Another suggestion: put in a system to limit the noise of slamming doors

We found the room expensive for the services. Also disappointed with the breakfast which was frozen and little choice.

Very warm welcome, very good meals and breakfast.

Quiet hotel. Air conditioning much appreciated. Welcoming and attentive staff

Hotel correct for the price. The restaurant was full, we asked where we could dine closest but no suggestion made other than to have it delivered even though we didn't know the area. When we left, not even one, everything went well. Too bad, because having worked more than 30 years in this profession and various establishments, we always had attention to our customers.

Unbeatable value for money, breakfast included.

Hotel close to major roads and not far from Puy if you want to visit. Otherwise, you can relax in the very comfortable bar lounge. A coffee machine is available in the room. The staff is very welcoming and attentive. Their attention at breakfast, for a person not very early in the morning like me, was very sweet. Lol. A big thanks to all of you

The staff members are really nice. Comfortable bedding. The air conditioning is appreciable.

Friendly and welcoming staff. Simplicity, efficiency.

Charming, very accessible hotel. Very welcoming, attentive and available staff. Without forgetting the good advice for discovering the region. Note: missing hair dryer.😉

Too bad there was no mattress pad and the beautiful mattress was stained. A super discreet, friendly, caring and efficient welcome. The blueberry tart was more than perfect and this morning the pistachio cake and the pain au chocolat were more than delicious.

very good welcome

Tired, we really appreciated the warm welcome on our arrival.

Alright . Just waking up at 3 a.m. by the TV light alternating red and green.

Warm welcome from both the evening and morning teams Average exterior setting (ZAC) but we knew it Simple rooms but very clean and with a silent city RAS Bravo

Very very warm welcome and very helpful Meal very good Breakfast very good

Excellent...we are very satisfied with our stay in this hotel

Very friendly and helpful staff. Smiling and courteous

C'est la deuxième fois que nous passons une nuit.
Très bon accueil*
Rien à redire

Everything is very good.

Well worth its 2 stars, well deserves a third

Nice cool professional

Super accueil personnel super cool

Modern and comfortable hotel for a reasonable price

I was on an evening stopover. Part of the hotel is OK except for the dilapidated curtain in front of the window which lets in the light from the large spotlight just above the window and which prevents you from sleeping, which is a shame. On the other hand, concerning the restaurant "sucky" dish buy everything prepared and no other choice imposed menu (sour lasagna really not good, green salad straight out of the pockets, very average starter buffet) I stay several times a week and this one absolutely does not deserve this sign. When you don't have a cook in the evening there are two solutions: the first is to notify the customers, the second is not to cater!!! I make accommodations to have a good quality of catering They will not see me again STAY ON THE WEBSITE

Everything was perfect except breakfast: arrival a little before 8 a.m. and already no more pastries

Perfect

there was a very bad smell in the room