Restaurant Les Eleis
Map
The must-haves
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WIFI Free
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Bar
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Private Parking Free
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Animals accepted Free
Restaurant Les Eleis
Monday:12:00-14:00 , 19:00-21:00
Tuesday:12:00-14:00 , 19:00-21:00
Wednesday:12:00-14:00 , 19:00-21:00
Thursday:12:00-14:00 , 19:00-21:00
Friday:12:00-14:00
Saturday:Closed
Sunday:Closed
Restaurant Menu
The restaurant facilities and services
The restaurant facilities and services
The must-haves
Services
Catering
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Family
Cuisines served at the restaurant
- A totally free loyalty programme
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The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Monday:12:00-14:00 , 19:00-21:00
Tuesday:12:00-14:00 , 19:00-21:00
Wednesday:12:00-14:00 , 19:00-21:00
Thursday:12:00-14:00 , 19:00-21:00
Friday:12:00-14:00
Saturday:Closed
Sunday:Closed
Cit'Hotel les Eleis
Favourites :
Practical information
Access and Directions
Reception and contact
Restaurant contact
See the phone number of the restaurant 02 51 53 03 30
Send an email aG90ZWwuZWxlaXNAb3JhbmdlLmZy
Payment methods
Frequently asked questions about the institution Cit'hotel restaurant les eleis
Are pets allowed in the restaurant Cit'hotel restaurant les eleis?
Is the Cit'hotel restaurant les eleis restaurant accessible to people with reduced mobility?
- Restaurant suitable for the disabled
What languages are spoken by the staff of the Cit'hotel restaurant les eleis restaurant?
- English
- German
- Dutch
- French
Can I use my e-gift card in the Cit'hotel restaurant les eleis?
What type of cuisine is offered at the Cit'hotel restaurant les eleis?
- Market kitchen
- Traditional
- vegetarian
Does the Cit'hotel restaurant les eleis offer delivery or takeaway?
How is the Cit'hotel restaurant les eleis name evaluated?
Does the Cit'hotel restaurant les eleis have a bar?
What is the price of a meal in a restaurant Cit'hotel restaurant les eleis?
Reviews
Recommendation
8.9/10Total / general mark
8.8/10Reception and service
9.3/10Accommodation
8.7/10Restaurant
8.8/10Value for money
8.8/10Cleanliness
9.3/10Breakfast
9.1/10All reviews have been written by guests who have stayed and/or eaten at this establishment.
A reservation made months ago due to overbooking was null and void, well done to the organization! But above all, they sent emails that were barely polite following a phone call that went badly, to the wrong customer!!!!! I barely received an apology!!!!!
Dear Madam,
I understand your dissatisfaction; however, I would like to clarify a few points:
We informed you by telephone on May 21, 2025, that your reservation for June 18, 2025, could not be honored due to overbooking. This information was therefore communicated to you almost a month before the scheduled date of your stay.
You were offered several alternative accommodations, but the conversation was abruptly interrupted, preventing a constructive exchange. Apologies were offered to you on several occasions by various colleagues and myself.
We also remind you that a customer can: cancel their reservation free of charge up to 24 hours before the scheduled arrival time.
For the sake of transparency, I am attaching all of our exchanges to this message: this will allow everyone to get an objective idea of the situation.
Finally, you have never stayed at our establishment. It is therefore regrettable that you gave us a rating of 1/5 without having been able to judge the quality of our services for yourself. This type of behavior is akin to misinformation and the publication of a false review, which unfairly damages our reputation. We remind you that the publication of false reviews is strictly prohibited and may be punishable by law, in accordance with Article L.121-4 of the French Consumer Code.
Remaining at your disposal, and hoping to one day welcome you to our beautiful region of South Vendée.
Sincerely,
The management.
From: hotel.eleis@orange.fr
Posted: Thursday, May 22, 2025 3:28 PM
To: '4831933188-CY0C88QEB69OL29BWBU2PDEXU.8J298Z1MEBMGFYNZST8VTJ5NM@mchat.booking.com' <4831933188-CY0C88QEB69OL29BWBU2PDEXU.8J298Z1MEBMGFYNZST8VTJ5NM@mchat.booking.com>
Subject: RE: We received this message from Sylvie Kieffer
Hello again Madam,
I am getting back to you because our conversation was abruptly interrupted by you hanging up on us.
Scheduling errors are rare, but unfortunately they can happen. Since to err is human, I apologize for any inconvenience.
As my colleague was able to tell you, we remain at your disposal to offer you a rehousing solution.
Remaining at your disposal,
Sincerely,
Virginie COTTIER
By: Sylvie Kieffer via Booking.com
Posted: Thursday, May 22, 2025 2:28 PM
To: hotel.eleis@orange.fr
Subject: We received this message from Sylvie Kieffer
Confirmation number: 4831933188
You have a new message from a guest
Sylvie Kieffer said:
Hello, I just received an email stating that you are canceling this reservation. Is it really from you? Is there a problem with the reservation? I await a response. Kind regards, Sylvie Kieffer
no air conditioning in the room.
Good morning,
Thank you for taking the time to share your feedback.
Our rooms are not equipped with air conditioning, which we make sure to clearly state in our descriptions. Only the dining room has two air conditioners for the comfort of our guests during meals.
We hope that your stay was pleasant and would be delighted to welcome you again.
Yours faithfully,
Zoe
Good hotel. Improve the value for money.
Good morning,
Thank you for taking the time to share your feedback.
Rates in June correspond to peak season, which explains a slight increase compared to other times of the year. Furthermore, our establishment offers two room categories. During your next stay, don't hesitate to opt for a Grand Confort room, which we hope will fully meet your expectations.
We look forward to welcoming you again.
Zoe
Very warm welcome, pleasant staff.
Hello Mr. Moisson,
The entire team thanks you for this great review. We are delighted to see that the welcome and our staff lived up to your expectations.
I'm looking forward to seeing you again,
Yours faithfully,
Zoe
It is a beautiful, quiet hotel, and we were very well received.
very good value for money (spacious room, comfortable and clean bedding, very clean bathroom and toilets)
Welcome, dinner, breakfast, cleanliness of the room and quality of the bedding: everything is very good and excellent value for money: I will come back with great pleasure!!
Very pleasant and responsive team. Welcome and friendliness, just like at home! André St Gilles
Very cold room, no possibility to adjust the heating beyond 19 ° C. The latter being behind a curtain, it is fair to say that it does not heat. The heating in the bathroom does not work either. This feeling of cold is not the most pleasant given the price of the room. Concerning the catering part, nothing to say, smiling and very pleasant staff. Very good meal. I would not recommend this hotel in case of winter cold.
Very good for all the services (hotel, breakfast, catering).
Good morning,
The whole team thanks you for your feedback, we are delighted to see that you liked the hotel,
looking forward to seeing you again in our beautiful Poitevin marsh,
Have a nice day,
Zoe
Very warm welcome, it's a shame that we weren't offered the Etape option on our arrival.
Good morning,
Thank you for your comment, the stopover evening is offered to workers, sales representatives, people staying as part of their work,
Don’t hesitate to ask us for it during your next visit to the south of Vendée.
Zoe
We will return to your hotel if we come to the area because of the very warm welcome, very comfortable room, too bad we would have liked to discover the restaurant, closed on weekends, it is only postponed.
Hello Jean Pierre,
The whole team thanks you for your comment, we are delighted to see that you enjoyed your stay,
See you soon,
Zoe
Perfect for a stopover. Excellent welcome. Impeccable rooms.
Very good at all levels... room, breakfast and welcome with humor. To recommend
Good morning,
Thanks for this great comment,
We are happy to have been able to bring you a little moment of humor,
See you soon in our beautiful region of the Poitevin marsh,
Have a nice day,
Zoe
Very friendly and pleasant staff, remarkably clean hotel room, tastefully decorated. Close to Fontenay le comte. Easy parking, pleasant setting.
Good morning,
Thank you for this great comment which highlights the quality of the work of our staff and our rooms.
We are delighted to see that our hotel in the Marais Poitevin and its surroundings have won you over,
We look forward to seeing you again in our beautiful region of southern Vendée,
Have a nice day,
Zoe
no bad surprises, quality accommodation; the only thing missing is air conditioning I would like to clarify the reasons for my criticism of the breakfast. I had to leave the establishment early, before breakfast was served. The young woman at the reception kindly offered to leave a tray in my room the day before. Unfortunately the quality of the products offered clearly disappointed me, 2 sachets of freeze-dried coffee with 2 slices of brioche and one of sandwich bread. In short, this does not call into question the quality of the accommodation
Hello, thank you for taking the time to leave your comment which highlights the quality of our rooms,
We are delighted to see that you enjoyed your stay,
Indeed we offer breakfast in the room for an early departure, unfortunately, during heatwaves, we cannot put fresh products on the tray. However, we offer an express breakfast from 6:30 am on weekdays and 7:30 am on weekends to be enjoyed at the bar.
I'm looking forward to seeing you again,
Have a nice day,
Zoe
Great Nothing to complain about
Good morning,
Thanks for this great note,
We look forward to seeing you again on your next trips to Vendée,
Have a nice day,
Zoe
Perfect
Good morning,
Thank you for this great note,
I'm looking forward to seeing you again,
Sincerely,
Zoe
Hotel difficult to find, signs hidden by plants. Not informed no catering during the week Not informed about access code in the evening Clean, functional hotel no more
Hello Mrs,
Thank you for taking the time to leave us your comment,
You called us 3 times because you took the wrong route, we spent some time on the phone with you to advise you.
There are 3 signs at the front of the hotel and several signage around it,
The restaurant is open from Monday to Friday lunchtime (as indicated on our website, Logis, booking...)
The portal code was given to you orally by the director of the establishment,
Sincerely,
Zoe
Very good stay. I recommend this hotel. Just missing the scrambled eggs for breakfast!
Good morning,
Thank you for your comment,
We take your proposal into account,
I'm looking forward to seeing you again,
Sincerely,
Zoe
For the first time in a hotel, I woke up naturally and not because of the noise from the neighbors... Very friendly and efficient welcome. THANKS.
Good morning,
The whole team thanks you for your comment,
We are delighted to see that your stay was calm and pleasant.
I'm looking forward to seeing you again,
Sincerely,
Zoe
The owners are charming and very courageous to make their hotel as beautiful inside as outside. If we pass by again we will stop there again
Hello Mrs,
Thank you for taking the time to write us this great comment, we are happy to see that our efforts are paying off and that you had a very good stay at our establishment.
Looking forward to seeing you again during your next visit to Vendée,
Beautiful day,
Zoe
The sheet on the Logis website needs to be updated
Very nice hotel, comfortable for a family, 2 nights, fair price.
We booked 3 nights in this hotel, ideally located for visiting the Vendée. Pleasant spacious room. A pretty garden under the window. The rooms all overlook the garden on the ground floor. Very quiet.
The manager is very friendly and cordial. The place is partly being renovated and will no doubt be really good once the work is finished. For the part that is already usable, it is impeccable. Well located (not too far from the main roads, but quite quiet). A restaurant that looks nice (I arrived too late to enjoy it). In short, a nice cross on my map of possible drop-off points when I travel.
Heating at 15°. For reception: it's normal!!!!!! Result: very bad cold
Too bad it was raining. The weather was very humid. The heating in the room was on minimum, it was barely 17°. In the bathroom, a heater that did not work despite the timer. I would like to believe that there is an increase in the cost of energy, but to the point of freezing in a hotel room I find that. Unacceptable, I strongly advise against staying in this establishment in winter.
Room without heating on arrival so cold room but compensated by the loan of additional heating. Only one electrical outlet in the room for auxiliary heating so it is not possible to plug in a phone or computer charger... Two lights in the room defective. Minimalist decor. A spider and a bedbug on the ground.
In my room it smelled musty and there was mildew on the wall.
Perfect and quiet for one night
Very good welcome, BEAUTIFUL & NICKEL room, catering (evening and breakfast) very good!!
Always very happy with the quality of the accommodation and the catering being a VRP I go there very regularly I am never disappointed and I eat very well there
Lack of communication
Without fail. Accessibility, welcome, service, cleanliness, breakfast
Quiet motel in the countryside, breakfast (9.5) and meal (20€) very correct, welcome good, on the other hand the showers are too small... Note that on weekends the reception and breakfast only open at 8 a.m., if you have to leave early on Saturday morning, provide payment the day before....good to know!!! Otherwise very good...
Friendly staff. Quiet, peaceful. Very comfortable and clean bed. Clean room and bathroom. Decor shabby. It is a pity that the restaurant was closed on Fridays.
The cleanliness leaves something to be desired I had to clean when I arrived because a pile of dust above the bed hair in the sink etc... The TV did not work either.
Il
For a 3 star you get an old cracked sink and a slipper bath!! Air conditioning thankfully