Cit'Hotel les Eleis
3
The must-haves
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![logo RSE]()
Sustainable stay: 9/10 -
WIFIFree
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Business Stopover
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Restaurant
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Breakfast 12.81 USD/Pers
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Arrival and departure Arrival from 15:00, Departure at 11:00
Your stay at the Cit'Hotel les Eleis
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Catering
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Family
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Restaurant Les Eleis
- A totally free loyalty programme
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The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Practical information
Monday:07:00 - 23:00
Tuesday:07:00 - 23:00
Wednesday:07:00 - 23:00
Thursday:07:00 - 23:00
Friday:07:00 - 21:00
Saturday:08:00-12:00 , 17:00-21:00
Sunday:08:00-12:00 , 17:00-21:00
Arrival from 15:00, Departure at 11:00
Monday:12:00 - 14:00 , 19:00 - 21:00
Tuesday:12:00 - 14:00 , 19:00 - 21:00
Wednesday:12:00 - 14:00 , 19:00 - 21:00
Thursday:12:00 - 14:00 , 19:00 - 21:00
Friday:12:00 - 14:00
Saturday:Closed
Sunday:Closed
Hotel contact
See the telephone number 00 33 2 51 53 03 30
See the hotel's email aG90ZWwuZWxlaXNAb3JhbmdlLmZy
Reviews
Total / general mark
Recommendation
9.2/10Total / general mark
9.1/10Reception and service
9.5/10Accommodation
9.2/10Restaurant
8.9/10Value for money
9.2/10Cleanliness
9.6/10Breakfast
9.3/10'All reviews have been written by guests who have stayed at our properties'
Satisfactory value for money
overnight stay 👌
Good morning,
The entire Eleis team thanks you for this great rating and is delighted that your stay at our hotel went well.
We hope to see you again very soon during a future stay in the heart of the Marais Poitevin.
Zoé - The Eleis
Very good from the reception to the departure.
Hello Mr. Rousseau,
We are delighted that your stay at our hotel Les Eleis went very well.
See you very soon during your next stay in the south Vendée.
Zoé - The Eleis
Alright
Hello Mr. Rousseau,
Thank you for your feedback and for this excellent rating. We are delighted that you enjoyed your stay at our Hotel Les Eleis.
Looking forward to seeing you again very soon.
Zoé - The Eleis
Very well located, quiet hotel. We appreciated having the room directly accessible from the outside.
Great experience. The food is simply excellent. Bravo to the chef, very discreet, but so efficient 🙂
A very good stay. The establishment is cozy and very well-kept, the rooms are spotlessly clean. Not to mention a particularly complete breakfast.
Easy to access. Not too hot in the room.
Hello, I would have liked air conditioning, but otherwise it was good.
Good morning,
Thank you for your feedback. We are glad that your stay went well.
Regarding air conditioning, only our dining room is actually equipped with it. In an effort to protect the environment and in keeping with our commitment to the environment, the rooms do not have air conditioning. However, we understand that this may cause discomfort during hot weather, and we apologize for the inconvenience.
We hope, however, to have the pleasure of welcoming you again during your next visit to South Vendée.
Have a very nice day,
Zoe - the reception
Very good. Small downside on the shower without a wall flooding the bathroom
Good morning,
Thank you for taking the time to share your review. We are delighted that you were satisfied with your stay.
We take note of your comment regarding the shower. Your feedback is valuable and will be taken into account as part of our future improvements to provide optimal comfort to our customers.
We look forward to welcoming you again on your next visit to our beautiful Poitevin marsh.
Have a very nice day,
Zoe - the reception
Very pleasant and helpful staff. Hearty and varied breakfast. Peaceful and wooded setting. A perfect stopover!
Good morning,
The entire team thanks you for your comment highlighting the quality of our staff as well as that of our breakfast. Indeed, thanks to our 12,000 m² wooded park, the environment around the hotel is particularly peaceful.
We are delighted that your stay was pleasant and hope to have the pleasure of welcoming you again during a future stopover in South Vendée.
Have a nice day,
Zoe – The Reception
Superb welcome with a spacious and comfortable room. Very good breakfast. Highly recommended.
Good morning,
The entire team warmly thanks you for this excellent rating as well as for your comment highlighting the quality of our rooms and our breakfast.
We are delighted that the welcome met your expectations.
We look forward to welcoming you again,
Sincerely,
Zoe
Everything was good for us breaking a journey to south. Food and staff was good. A personal item was accidentally and unknown to us was left in room and later that day the hotel kindly called me and arranged to forward by post……excellent service. Will
Use hotel again
Bonjour monsieur Vimont,
Toute l’équipe vous remercie chaleureusement pour votre commentaire mettant en avant la qualité de notre restaurant ainsi que la qualité de service offerte par notre personnel. Nous sommes ravis d’apprendre que votre tablette a bien été réceptionnée.
Au plaisir de vous revoir,
Zoé
A reservation made months ago due to overbooking was null and void, well done to the organization! But above all, they sent emails that were barely polite following a phone call that went badly, to the wrong customer!!!!! I barely received an apology!!!!!
Dear Madam,
I understand your dissatisfaction; however, I would like to clarify a few points:
We informed you by telephone on May 21, 2025, that your reservation for June 18, 2025, could not be honored due to overbooking. This information was therefore communicated to you almost a month before the scheduled date of your stay.
You were offered several alternative accommodations, but the conversation was abruptly interrupted, preventing a constructive exchange. Apologies were offered to you on several occasions by various colleagues and myself.
We also remind you that a customer can: cancel their reservation free of charge up to 24 hours before the scheduled arrival time.
For the sake of transparency, I am attaching all of our exchanges to this message: this will allow everyone to get an objective idea of the situation.
Finally, you have never stayed at our establishment. It is therefore regrettable that you gave us a rating of 1/5 without having been able to judge the quality of our services for yourself. This type of behavior is akin to misinformation and the publication of a false review, which unfairly damages our reputation. We remind you that the publication of false reviews is strictly prohibited and may be punishable by law, in accordance with Article L.121-4 of the French Consumer Code.
Remaining at your disposal, and hoping to one day welcome you to our beautiful region of South Vendée.
Sincerely,
The management.
From: hotel.eleis@orange.fr
Posted: Thursday, May 22, 2025 3:28 PM
To: '4831933188-CY0C88QEB69OL29BWBU2PDEXU.8J298Z1MEBMGFYNZST8VTJ5NM@mchat.booking.com' <4831933188-CY0C88QEB69OL29BWBU2PDEXU.8J298Z1MEBMGFYNZST8VTJ5NM@mchat.booking.com>
Subject: RE: We received this message from Sylvie Kieffer
Hello again Madam,
I am getting back to you because our conversation was abruptly interrupted by you hanging up on us.
Scheduling errors are rare, but unfortunately they can happen. Since to err is human, I apologize for any inconvenience.
As my colleague was able to tell you, we remain at your disposal to offer you a rehousing solution.
Remaining at your disposal,
Sincerely,
Virginie COTTIER
By: Sylvie Kieffer via Booking.com
Posted: Thursday, May 22, 2025 2:28 PM
To: hotel.eleis@orange.fr
Subject: We received this message from Sylvie Kieffer
Confirmation number: 4831933188
You have a new message from a guest
Sylvie Kieffer said:
Hello, I just received an email stating that you are canceling this reservation. Is it really from you? Is there a problem with the reservation? I await a response. Kind regards, Sylvie Kieffer
no air conditioning in the room.
Good morning,
Thank you for taking the time to share your feedback.
Our rooms are not equipped with air conditioning, which we make sure to clearly state in our descriptions. Only the dining room has two air conditioners for the comfort of our guests during meals.
We hope that your stay was pleasant and would be delighted to welcome you again.
Yours faithfully,
Zoe
Good hotel. Improve the value for money.
Good morning,
Thank you for taking the time to share your feedback.
Rates in June correspond to peak season, which explains a slight increase compared to other times of the year. Furthermore, our establishment offers two room categories. During your next stay, don't hesitate to opt for a Grand Confort room, which we hope will fully meet your expectations.
We look forward to welcoming you again.
Zoe
Very warm welcome, pleasant staff.
Hello Mr. Moisson,
The entire team thanks you for this great review. We are delighted to see that the welcome and our staff lived up to your expectations.
I'm looking forward to seeing you again,
Yours faithfully,
Zoe
It is a beautiful, quiet hotel, and we were very well received.
very good value for money (spacious room, comfortable and clean bedding, very clean bathroom and toilets)
Welcome, dinner, breakfast, cleanliness of the room and quality of the bedding: everything is very good and excellent value for money: I will come back with great pleasure!!
Very pleasant and responsive team. Welcome and friendliness, just like at home! André St Gilles
Very cold room, no possibility to adjust the heating beyond 19 ° C. The latter being behind a curtain, it is fair to say that it does not heat. The heating in the bathroom does not work either. This feeling of cold is not the most pleasant given the price of the room. Concerning the catering part, nothing to say, smiling and very pleasant staff. Very good meal. I would not recommend this hotel in case of winter cold.
Very good for all the services (hotel, breakfast, catering).
Good morning,
The whole team thanks you for your feedback, we are delighted to see that you liked the hotel,
looking forward to seeing you again in our beautiful Poitevin marsh,
Have a nice day,
Zoe
Very warm welcome, it's a shame that we weren't offered the Etape option on our arrival.
Good morning,
Thank you for your comment, the stopover evening is offered to workers, sales representatives, people staying as part of their work,
Don’t hesitate to ask us for it during your next visit to the south of Vendée.
Zoe
We will return to your hotel if we come to the area because of the very warm welcome, very comfortable room, too bad we would have liked to discover the restaurant, closed on weekends, it is only postponed.
Hello Jean Pierre,
The whole team thanks you for your comment, we are delighted to see that you enjoyed your stay,
See you soon,
Zoe
Perfect for a stopover. Excellent welcome. Impeccable rooms.
Very good at all levels... room, breakfast and welcome with humor. To recommend
Good morning,
Thanks for this great comment,
We are happy to have been able to bring you a little moment of humor,
See you soon in our beautiful region of the Poitevin marsh,
Have a nice day,
Zoe
Very friendly and pleasant staff, remarkably clean hotel room, tastefully decorated. Close to Fontenay le comte. Easy parking, pleasant setting.
Good morning,
Thank you for this great comment which highlights the quality of the work of our staff and our rooms.
We are delighted to see that our hotel in the Marais Poitevin and its surroundings have won you over,
We look forward to seeing you again in our beautiful region of southern Vendée,
Have a nice day,
Zoe
no bad surprises, quality accommodation; the only thing missing is air conditioning I would like to clarify the reasons for my criticism of the breakfast. I had to leave the establishment early, before breakfast was served. The young woman at the reception kindly offered to leave a tray in my room the day before. Unfortunately the quality of the products offered clearly disappointed me, 2 sachets of freeze-dried coffee with 2 slices of brioche and one of sandwich bread. In short, this does not call into question the quality of the accommodation
Hello, thank you for taking the time to leave your comment which highlights the quality of our rooms,
We are delighted to see that you enjoyed your stay,
Indeed we offer breakfast in the room for an early departure, unfortunately, during heatwaves, we cannot put fresh products on the tray. However, we offer an express breakfast from 6:30 am on weekdays and 7:30 am on weekends to be enjoyed at the bar.
I'm looking forward to seeing you again,
Have a nice day,
Zoe
Great Nothing to complain about
Good morning,
Thanks for this great note,
We look forward to seeing you again on your next trips to Vendée,
Have a nice day,
Zoe
Perfect
Good morning,
Thank you for this great note,
I'm looking forward to seeing you again,
Sincerely,
Zoe
Hotel difficult to find, signs hidden by plants. Not informed no catering during the week Not informed about access code in the evening Clean, functional hotel no more
Hello Mrs,
Thank you for taking the time to leave us your comment,
You called us 3 times because you took the wrong route, we spent some time on the phone with you to advise you.
There are 3 signs at the front of the hotel and several signage around it,
The restaurant is open from Monday to Friday lunchtime (as indicated on our website, Logis, booking...)
The portal code was given to you orally by the director of the establishment,
Sincerely,
Zoe
Very good stay. I recommend this hotel. Just missing the scrambled eggs for breakfast!
Good morning,
Thank you for your comment,
We take your proposal into account,
I'm looking forward to seeing you again,
Sincerely,
Zoe
For the first time in a hotel, I woke up naturally and not because of the noise from the neighbors... Very friendly and efficient welcome. THANKS.
Good morning,
The whole team thanks you for your comment,
We are delighted to see that your stay was calm and pleasant.
I'm looking forward to seeing you again,
Sincerely,
Zoe
The owners are charming and very courageous to make their hotel as beautiful inside as outside. If we pass by again we will stop there again
Hello Mrs,
Thank you for taking the time to write us this great comment, we are happy to see that our efforts are paying off and that you had a very good stay at our establishment.
Looking forward to seeing you again during your next visit to Vendée,
Beautiful day,
Zoe
The sheet on the Logis website needs to be updated
Very nice hotel, comfortable for a family, 2 nights, fair price.
We booked 3 nights in this hotel, ideally located for visiting the Vendée. Pleasant spacious room. A pretty garden under the window. The rooms all overlook the garden on the ground floor. Very quiet.
The manager is very friendly and cordial. The place is partly being renovated and will no doubt be really good once the work is finished. For the part that is already usable, it is impeccable. Well located (not too far from the main roads, but quite quiet). A restaurant that looks nice (I arrived too late to enjoy it). In short, a nice cross on my map of possible drop-off points when I travel.
Heating at 15°. For reception: it's normal!!!!!! Result: very bad cold
Act-Eco : Sustainable stay
9/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
The hotel has electric charging terminals
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its water consumption.
The hotel has set up rainwater collection systems.
The hotel has water-saving showers.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set up rainwater collection systems.
The hotel has water-saving showers.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place actions to reduce its waste.
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has a kitchen garden/herb garden
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Cit'Hotel les Eleis
- Free Private Car park
- Car Electrical terminal
- Coach parking
- English
- German
- Dutch
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
Friendly welcome, some rooms have been renovated; we noticed the difference; more pleasant and comfortable; very nice bathroom.