Logis Hôtel les Ambassadeurs

Excellent

Disappointed to realise that from the description our room was not in the hotel but opposite the main road up a steep flight of stairs. The expected sea view was therefore obscure only visible by standing on the small balcony!! Sound proofing between rooms was non existent. It was the only Logis we have ever stayed in (30 years travelling in france) where the only food on offer Gallete/crepes. The waiter did not recognise the term 'gin and tonic', he ce only a tonic was served.

That's not an hotel, it is a multitude of small houses arranged into individual rooms. The standing varied greatly.

Believing we had booked the 3 star Hotel Ambassadeurs, we were very disappointed to be sent to the barely 2 star Hotel Artimon 300 metres away on the second floor in a poky room, and have to walk back to the Ambassadeurs for breakfast.
I got trapped in the underground garage and could not get out with the remote. After 30 minutes trying lots of doors I eventually managed to get outside and climb through the metal railings to escape. When we told Pascal Gogon he was very helpful and came to the garage with me and he organised for the entrance gate to be repaired the next day.
We told him we were disappointed with the Artimon and he found us a nice room at the Ambassadeurs for our second night - this was very much appreciated and the remainder of our stay was enjoyable.
Without the help and assistance given to us by Pascal Gogon the rating we have given for our stay would have only been 1 star - he turned an unacceptable stay into an 'interesting experience'
Our rating below for 'Your Stay' is based on the Ambassadeurs and not the Artimon

The welcome at Reception (2 girls) was very good. The main dining area (Creperie) is very attractive.
The serving staff in the dining area (Creperie) seemed untrained, slow, forgetful and very vague. There was no sense of urgency or efficiency.
More importantly we were not notified (until after dinner at 22:00pm) that the room which was allocated to us was over 300m away from the main hotel (at L'Artimon, down the road). This was very disappointing - I had reserved the Logis (Ambassadeurs) and this was most inconvenient as (1) we had asked for secure parking to protect valuables in the car, and |(2) I have a very bad knee making walking and stairs very difficult. There was no elevator to the room so with suitcases this presented a problem. we should have been advised of this.

The WC in Room 2 was so small it was impossible to close the door if a person was inside.
The WiFi at L'Artimon never worked throughout our stay.

I was offered complimentary breakfast for my wife and I, but since I had prepaid, there did not seem to be any possibility to reimburse me for the breakfast.

I think it is very wrong of you to share the 3* rating for the Ambassadeurs with the facilities at L'Artimon (which was 2* at the very best).

Please do better.

Exceptional establishment, the room facing the sea is just incredible, smiling & welcoming, excellent restaurant with sea view, and the little extra, the rooftop for a breathtaking view, I highly recommend!

Superb hotel, charming staff, delicious restaurant, the sea view is breathtaking. Very nice apartment, comfort, slight concern for soundproofing, you need a quiet neighbor! A microwave would be a good idea as well as a curtain at the front door. The wifi is difficult to get through but the mobile network is great. Overall a very good stay.

Reservation of the 1st floor apartment Very good for 2 people To be avoided for 4 people. Indeed, beautiful apartment with good bedding for the double bed, but the sofa bed: a horror. At almost €200 per night, even if it is St Malo, better bedding is essential. Be careful at high altitude, it is difficult to park.

Hello, We booked a room at the Hotel Les Ambassadeurs and we were downgraded to the Hotel L'Artimon. Details of the reservation and the invoice. Between the tiny bathroom, the noise from the neighbors and the shower that varies in temperature (be careful if you come with children) and I forgot the micro parking space for cars, we were on motorbikes... The hotel is really not worth the €159

Second stay in Les Ambassadeurs and this time in Annex - super room with sea view a very comfortable stay

Super location. Very friendly staff

Facing the sea 🙂 small disappointment regarding the inaccessibility of the garage during our stay (thank you for finding us an alternative to park our bikes in a secure place for the night). Ceiling fan for a cool night.

A very pleasant sea view! A breakfast and a creperie by the sea! The staff is very pleasant, I highly recommend

Good welcome and presentation of the establishment. Smiling and professional staff. Thanks to the whole team.

They didn’t have our reservation registered. Luckily there was availability

Workspace (desk) too small, small beanbags too. No shutters, broken curtains. Too bad not to eat fish by the sea.

Excellent stay. The sea view room is breathtaking!

Very pleasant hotel both for the welcome and for the comfort.

Very warm welcome, the team is very friendly. Top location! The sea in front of you upon arrival. Comfortable room, nice shower and the creperie, a treat!

Sea view room, direct access to the beach, have a drink in the lounge with a view of the beach, an experience that I can't wait to repeat!

FANTASTIC POSITION OF THE STRUCTURE ON THE FURROW FACING THE SEA (ALREADY NOTED DURING A PREVIOUS TRIP TO SAINT MALO) WHICH PARTIALLY JUSTIFIES THE PRICE (220€ PER NIGHT FOR 4 NIGHTS, WITHOUT BREAKFAST), VERY WELL BREAKFAST. BUT: SMALL ROOM (DIFFICULT TO OPEN 2 SUITCASES), NO FRIGOBAR, 1/4 L OF WATER OFFERED FOR A STAY OF 4 NIGHTS..., SHAMPOO REFILL ONLY ON REQUEST, CORDIALITY TO BE IMPROVED... FRANKLY FOR THIS PRICE WE EXPECTED A LITTLE MORE. BUT THE LOCATION REMAINS MAGNIFICENT AND WE WILL COME BACK ANYWAY, HOPEING FOR SOME IMPROVEMENTS. THANK YOU

Everything is at the TOP To be redone with the family

Great view of the bay