Logis Hôtel le Rivage

This was a disappointing experience. Hotel le Rivage has seen better days; the furnishings were dated and had certainly seen better days. It was surprising that there was no lift, I wonder how the hotel manages to accommodate disabled guests.
The breakfast was plentiful in the variety of foods offered but there was no English breakfast tea; there was a huge variety of exotic teas but English breakfast is popular and not just for British guests - come on! In addition, here was only 1 viennoiserrie, though reasonable numbers of croiissants.
It was surprising to see the morning desk staff wearing only informal washed denim shorts with frayed hems and loose fitting top. I acknowledge that the current heatwave makes work challenging but this does not present a professional approach for the tourist industry.
On arrival, some staff were helpful and found a fan.
The only 2 person table available had a dirty table cloth.
Finally, all the above might have indicated a value for money price. In fact, my night at Hotel le Rivage was the most expensive I have spent in a hotel for some time.

Excellent welcome, even at 11 pm! Very comfortable room. Excellent breakfast. No air conditioning, but a fan in the room…

A truly charming hotel; the owners and staff are incredibly welcoming and attentive! Thank you for this wonderful stay. The room was very comfortable, clean, and bright. The setting is also very pleasant, as we are located right on the banks of the beautiful Loire River; you can stroll peacefully along the river and enjoy the refreshing greenery. Thank you again for your hospitality!

A very charming hotel with a stunning view of the Loire. The welcome, both on the phone and in person, was excellent. We hadn't paid attention to the star rating but genuinely thought it was a 3-star hotel. While the hotel has certainly seen better days, it's very comfortable, the bar is elegant, and the breakfast buffet offers excellent value for money. A stopover we would highly recommend.

a well-located hotel on the banks of the Loire that needs renovation and maintenance.

The room was very clean and well laid out. Be careful of the slippery shower tray. The staff were pleasant and attentive.

The staff were always available and very friendly, attentive to our needs throughout our week-long stay. We were given a suite with recently renovated flooring (parquet replacing the carpet, which had received many negative reviews). The 30 m² suite included a shower room and a bathroom, Grohe fixtures, good quality towels, and comfortable bedding. The hotel is older and still retains its original character, which could benefit from renovations, possibly following a change of ownership, which was underway at the time of our stay.

De badkamer , de douche zat vol met schimmel,
Het vloerkleed zat vol met vlekken

A hotel on the banks of the Loire with secure bike storage was exactly what we were looking for. The rooms have a slightly old-fashioned charm, but they are spacious. The welcome was perfect.

Hotel on the banks of the Loire and close to the city center, within walking distance. Comfortable and quiet room. Varied breakfast. Welcoming staff.

The room was outdated, the bathroom ancient, and the plumbing noisy. The carpet was very stained. The breakfast was very basic. In short, not worth the price. The only good point: the bedding was of good quality.

Chambre vétuste, moquette extrement sale : honteux de proposer une chambre comme ça !
poil et cheveux dans la douche / baignoire
peinture écaillé partout, carrelage cassé ou manquant
hotel à fuir si vous aimez la propreté !
pas de parking disponible

point + : literie ok

Good location. Nice old building. Good breakfast. Calm location. Rooms are dated, carpets seriously need replaced or at a minimum professionally cleaned. Stains in the toilet and grout in the shower completely needs redone - it look very uninviting

The hotel is aging, but the bedding and linen are of very good quality, but the bathrooms need to be redone, the radiators haven't been bled and make an impossible noise to sleep on, and the carpet was permeated with the smell of cigarettes.

Le luxe à l'ancienne. Très bonne accueil et personnel disponible. La chambre était propre et le petit déjeuner de qualité. Je recommande ! Seul bémol, le parking était indisponible pendant notre séjour, ce qui n'a pas facilité notre arrivée.

no elevator

Breakfast and bedding were good. The rooms (walls, furniture) and bathroom are in dire need of renovation. The furniture is outdated. However, it was quiet and the sleep quality was good. It's a shame this hotel is so outdated compared to its competitors in the same price range.

Very welcoming staff, private parking. There are not enough power outlets near the bed. The bathroom is dated but clean. Not a fan of the model in the hotel rooms.

Exceptional bedding, excellent breakfast, friendly and competent staff

I will come back

This hotel in the Logis network offers good value for money, but I am worried about its future as renovation work seems necessary.

The staff were pleasant and competent. Although the hotel is aging and lacks a lift, the value for money remains reasonable considering its location.

Excellent welcome. Good quality breakfast (cheeses, cereals, breads, etc.) with 'real coffee', which is becoming too rare not to mention. Very comfortable bedding. However, the room and bathroom (very clean otherwise) could use some renovation.

We were satisfied with our stay

The breakfast is very good and varied in a pleasant room. The location close to the shops and restaurants of the city center, and on the banks of the Loire is pleasant. The hotel is quiet. On the other hand, the rooms are dated and very old and require a complete refurbishment (bathroom with hip bath and curtain, bidet, sink faucet without mixer, toilet to be replaced, bedroom carpet and entrance damaged on the floor, old damaged furniture, etc. etc.). The distribution of heating in winter varies depending on the floor (hot on the 1st, cold on the 3rd)

Hello, as always in this very old establishment... the bathroom needs to be reviewed, the shower head doesn't hold, the toilet seat is loose, the paintwork.... The welcome is good. The quality/price ratio is not there.

Needs some renovations including 1 elevator but quality hotel

Surprising to discover a hotel that is as old as you want, the likes of which you don't see anymore. This hotel must have had its heyday with its carpets, bathtub and bidet (!) 1980s taps and its vast dining room overlooking the Loire, like the town of Gien, which has become sinister despite its assets. The customer parking lot reveals the hotel's rather unsightly back. The parking lot closure is very artisanal and unlocked, compensated for by cameras... Friendly staff, but unfortunately the place is soulless. All this is compensated for by the cleanliness of the place (although the carpet in the room....?) and the generous and very varied breakfast.

Very average condition of the establishment, room not before 4 p.m.??? Breakfast at 10 a.m. max and out at 11 a.m. max🤨🤨🤨

Impeccable welcome and service. The hotel offers a small restaurant with dishes made with local products and by a master craftsman. We tried it and it was absolutely perfect and at very attractive prices. We had never seen this in other hotels and we highly recommend taking advantage of it.

Old but with Charme. The team is very good: helpful and polite.

Zeer vriendelijk personeel, we voelden ons zeer welkom. Kamer keurig. Leuk restaurant op loopafstand was geweldig advies. Het is een ouder hotel wat eigen charme heeft , de douche mag wel een klein beetje verfraaid worden.
We zouden zo weer boeken!! Echt aanrader om 1-2 nachtjes te verblijven.
Groetjes

Very good stay but the hotel is a bit old, with some creaking noise in the rooms.

Une nuit tranquille suivie d'un petit déjeuner généreux.

Really liked this hotel and would stay again. Staff were lovely and helpful. Breakfast was plentiful. The bed was really comfortable and immaculate clean bed linen.

Only let down was the bathroom. It looks like some have been refurbished, but ours hadn't. It was clean but really needed replacing. Also, one of the window shutters didn't open, so it was a bit dark. Overall, though, i would happily recommend this hotel.

Extremely disappointed by the poor quality of the room, whether it be cleanliness, maintenance and lack of equipment

The photos on the site do not reflect reality at all... it is much too old at the moment.

The welcome and reception were excellent and processed very efficiently. We were very surprised and delighted at the high quality and comfort of room that we were allocated. A very pleasant cozy feel to the room. The lounge/bar was very attractive with comfortable seating. The hotel faces the river and the free parking was at the rear of the property.

Very outdated hotel, cobwebs and spiders everywhere, it was very hot in the room, it was not possible to open the window because the window and the shutters were disgusting, full of cobwebs and spiders, stained carpet, cleaning done but not what you expect from a hotel, however the welcome is very good, the bedding is good quality as is the breakfast

The building is in its original state, however, pleasant and the welcome very good; on the other hand, poor rating for: broken air conditioning, broken hairdryer, a toilet with a fairly loud water flow noise every 10 minutes and a double bed made up of two single beds despite the exchange beforehand... a desire to satisfy the customer and welcome them well in words but not in deeds (except for the welcome)

Gien is a nice place and right in the middle of the distance we had to drive back from a funeral. The hotel is a shadow of its former lustre — as many buildings in the town - but it was very adequate with a nice view on the river, friendly staff, free wifi. The bathroom tap was a bit weak but the shower had full force. Big comfortable beds did not leave much more room, while a desk and a luggage stand were provided as well as cupboards in a small corridor.

A warm welcome, a well-located hotel and very good value for money.

"Old-fashioned" hotel, in its original state. Pleasant, quiet (thanks to the double windows facing the Loire) and well-located, even if some minor modernization work would be necessary to maintain a better standard: remove the carpet (yuck) and update the bathrooms and showers. Good bedding, simple but classy room. Very polite reception staff, evening and morning!

The welcome was certainly much less cordial than the check-out experience. We've known the hotel for many years, but its appeal diminishes year by year. Major renovations are needed, both inside and out. Fortunately, the breakfast made up for a lot.

It's a shame there's carpet everywhere. It's not aging well, especially with the light beige carpet in the bedrooms, which was heavily stained when we arrived.

Very friendly staff; 4pm bit late for check in

Our room is in need of renovation (floor coverings, wall coverings, windows, lack of cosmetic treatment), especially the bathroom does not correspond to a normal contemporary standard

Very comfortable new bedding in an old hotel that needs updating. Quiet room and free parking were much appreciated. If the updating that started with the beds continues on the rest (replacement and improvement of the bathroom, renovation of the room, etc.) then we will be happy to return to this hotel.

With limited options in Gien, we had to decide on the night. Spacious room and quality bedding. Having stayed at this hotel during the hot summer months, air conditioning would not have been a luxury. The decor is a bit dated and the bathroom could use some updating. However, the room was very clean. The breakfast was excellent and the welcome was also friendly. A slight disappointment was the €16 supplement for early booking of the room. Overall, it's okay. The price/quality ratio is acceptable.

Very pleasant and friendly welcome. No air conditioning, but a fan that works well. Good and generous breakfast.

Very nice hotel

Very friendly

No soap in the room, no shower or sink, strict arrival and departure times. Beautiful view of the river!

Very nice room and clean. We only spoke to the owners when we left, but all information was clear, sent by email. The key was in a key box and the code was sent by email om time.

Top hotel with super friendly staff. The only problem is the poorly soundproofed rooms and the lack of air conditioning.

The staff were all very friendly and helpful.

Satisfied as always :)

Bathroom that can be refreshed

This hotel doesn't improve with age. The rooms are dated, the bathrooms are from another era. The breakfast is no longer appetizing, the bread isn't fresh (probably defrosted), the eggs have been replaced with scrambled eggs that are definitely not made on-site. The management doesn't seem to want to renovate the building... This hotel is good for a quick fix, that's all.

Quiet and well-located hotel. Large and comfortable room, extremely comfortable bed. Bathroom a little dated. Thank you for the stay!

We booked a suite for 2 nights at €200 per night. The carpet in the room was not clean. The bathroom 😡the taps were completely rusty and the shower head pipes were broken, held only by the rubber hose. There was no soap in the dispenser, neither in the shower nor in the sink. Despite our declaration at reception, nothing had changed in the evening. A sore spot of poorly poured wood to hide the under-sink area and hospital-grade linoleum in the bathroom. No safe for a suite 🤷‍♂️ Extremely dilapidated room, lack of hygiene and maintenance, not recommended.

Condition of the floor is poor, stains all over the carpet, a shame for a 3*

I was given a first room with unmade beds. Then a second with urine on the floor and toilet seat. Finally, the third room was satisfactory, although the cleanliness was questionable... Very good breakfast.

We have already been to this hotel. Courteous and helpful staff.

Hotel avec du charme, personnel très professionel et aimable. Les chambres ont besoin d'une rénovation ou d'un nettoyage (WC avec des traces noires au niveau de la cuvette, petites toiles d'araignées au niveau des fenetres)

Generous welcome, clean room as expected. Exceptional bedding.

A warm and personal welcome, a great breakfast. Some oversights in the renovation of the room.

Beautiful location in an old district. Near the Loire. Very quiet hotel. Very pleasant welcome. Quality bedding. Bathroom equipment to change.

Super friendly, my family and I really liked it

The rooms could do with a refresh (stained carpet, dilapidated bathroom, especially the toilet). The bedding is OK, however. Very good breakfast, but it's a shame to have an extra espresso coffee in the morning, otherwise coffee in a thermos.

Personnel très accuillant et professionnel, qui m a aidé pour chaque demande.
Chambre décevante: pas de chauffage dans la chambre (jour ou il a neigé!), bonde du lavabo coincée empechant l ecoulement, prise electrique ne finctionnant pas. Le carrelage de la baignoire est en train de partir.
La personne a l accueil a été très réactive à chaque fois et et m'a tout de suite fourni un radiateur mobile par exemple.
Les chambres auraient vraiment besoin de rénovation et plus d entretien.

Foodstuffs, gutte Auswahl and Qualität, sehr schöner Frühstücksraum. Sehr freundliches Personal. In the Zimmer sauber, the heating should be kept warm and it should be heated even if it is not regular. Insgesamt aber sehr gutes Preis-Leistungsverhältnis

Beautiful hotel, pleasant staff

Excellent location, wonderful view, exemplary cleanliness. As you always have to find a fault, there is no elevator. Another point, independent of the hotel, why does the city of Gien have to pass (and pass twice) a very noisy leaf collection machine at 6:30 in the morning :(. Overall 5 star stay, we will return.

Very high quality welcome: an extremely caring, smiling team with very good advice for the choice of restaurants. Comfortable and clean room, quiet. Pleasant stay.

Nothing to say as usual

Very antique, well preserved hotel. Spacious and clean. Rich breakfast in a chique restaurant.

Beetje oud maar daardoor erg leuk, schoon

Very good value for money

Very well located hotel, on the banks of the Loire, easily accessible with a friendly and professional welcome, benefiting from parking with a very good quality-price ratio. The beds are comfortable and the room was clean. Only small downside: a refresh of the bathroom and the decoration of the room would be necessary.

Very good hotel in Gien. Very warm welcome, old but very clean room. Excellent breakfast. I recommend

Far from the bland hotel chains, a charming old-fashioned hotel in a great location

Well located hotel, good bedding, a very good breakfast served on white tablecloths with real freshly squeezed orange juice. Good value for money

Good breakfast

Pretty, a bit historic looking, hotel. Friendly, helpful staff. Good breakfast. Next to the Loire, just a short walk to downtown

Everything was wonderful. Very kind team