Logis Hôtel Grand Hôtel d'Orléans Rest. le Goulu

Ineffective air conditioning Breakfast "ridiculous" in its contents Bathroom difficult to use as it is very small and the door opens inwards

I had a wonderful stay at the Logis Grand Hôtel d'Orléans with my family. The staff is very welcoming and helpful. The receptionist who was there when I checked out was very kind. When you have the chance to meet him during your stay, you want to come back. The rooms are spacious, very clean, and well-air-conditioned. I highly recommend this hotel, whether you're traveling with family or solo.

Very friendly welcome from the staff, comfortable and clean room and bed. We were able to leave our car in the parking lot for the duration of our stay. Free shuttle near the hotel to reach the city center.

Greatv location. But in need of modernisation

need to refresh the room pool out of service

Very dedicated and charming staff from arrival, to meals, to breakfast, to night service and to departure. I am very satisfied with this hotel and I highly recommend it.

A arrived after a 2-day journey from Canada, with missed connections and flight delays. I was falling asleep on the train from Toulouse. So, having the hotel across the street from the train station was a blessing. I was 15 minutes late checking out the next morning. For that I blamed the bed. It was too comfortable, and I didn't want to leave it. My room was small, as one should expect in a historic city, and it was at the corner of the building, overlooking the station and a busy intersection. But it was quiet, being well sound-proofed from the outside. I slept very well. I didn't have the opportunity to visit the restaurant or use other facilities. Perhaps, next time. The staff were very pleasant and helpful.

Never disappointed. We are always treated like family.

Simply PERFECT! I stayed for 2 nights as a stopover. The staff's welcome, the comfort, the cleanliness of the establishment, and the quality of the cuisine are all outstanding. A place to remember and share. I will return when I am in this area again.

Thank you so much for the group's warm welcome, availability, and adaptability. The hotel meets all customer needs with a smile and kindness.

Well-located establishment, within walking distance of the city center. Impeccable accommodation. Excellent welcome, kindness from all the staff, attentive to customer needs. Perfect food, meals, and breakfasts.

Lovely staff - everyone was so helpful
the restaurant LE Goulu was wonderful, had the a fabulous birthday dinner there on Friday 13th

Tired looking. Good tv, comfortable bed. Bath ok, but shower could not be managed and sprayed water all over the floor.

Great professionals, very available and attentive!

The staff at the check-in were very helpful and eager to accommodate my late check-in

Superb hotel, very quiet. Very welcoming and the staff is very professional. I highly recommend it.

One night, passing through Albi, with family. Very good bedding, room well soundproofed from the outside, less so for the interior corridor. The doors creak a lot ++ Full breakfast Free parking space available in front of the hotel Close to the city center < 1 km

A warm and human welcome: thank you :)

Very good restaurant

Great welcome

A very comfortable stay with a very friendly front of house team - Geraldine in reception and Fabien and Sylvain in the restaurant. Thank you all.

Very warm welcome and good location!

Breakfast is a littel bit expensive

Perfect like last week

Gemütliches, familiäres Hotel, direkt ggü vom Bahnhof. Insgesamt habe ich mich sehr wohl gefühlt, nur beim Frühstück merkt man, dass es keine französische Erfindung ist. Kaffee aus dem Automaten ist geschmacklich noch Luft nach oben und es gibt jetzt Rührei zum Beispiel. Aber ansonsten alles sehr gut.

Perfect

An aging establishment that deserves a major renovation. The welcome is very warm, the staff is friendly both in the hotel and in the restaurant.

Really PERFECT

Very nice hotel, opposite the train station, comfortable and welcoming. The staff is very professional. Very good restaurant and quality service. This is the idea of a high-end hotel, but affordable.

Great team, discreet and professional. Finally, well-heated, clean rooms.

Very positive first experience in this hotel

Pleasant hotel, good welcome and top service with a good restaurant and attentive waiters. We had a good stay.

Very professional welcome, very friendly teams. Excellent dinner at the restaurant, efficient service. Varied choice for breakfast with homemade products. Shuttle in front of the hotel to reach the city center.

very correct _ efficient and helpful staff

Endroit charmant mais vieillissant. Un personnel très agréable et de bonnes prestations.

Welcoming and smiling staff, spacious and pleasant room, very good food, secure parking, very good value for money

Very practical hotel given its location opposite the train station and very close to the city center on foot.

Excellent welcome and very attentive host +++ not hesitating to satisfy the customer in detail.

Carpeted room for too long. Tiny bathroom with mold between the tiles. Everything is cheap (rough toilet paper, tissues, very thin paper towels)

Thank you for your welcome Geraldine!

A big thank you to the entire hotel team who are extremely kind and professional.

Very welcoming staff. The location of the hotel is perfect for visiting the city. Possibility to take the free shuttle from the train station to the cathedral. Free parking around the train station.

Noise fans, you'll love this place: can't speak for all rooms (obvs) just Room 414. If it wasn't the bloke in the room next door talking till 0500, or the muffled banging and crashing somewhere in the hotel, it was the lift tones (bing bong) that started around 0700. Shame because the staff were friendly and welcoming and the restaurant lovely.

Wonderfully quiet - very quiet Opposite the train station - opposite the train station Good value for money - good value for money

Old room, needs renovation

Very friendly greeting

Hotel muy bien situado a 5 minutos andando del Centro Histórico de la ciudad. Hotel tranquilo y personal muy amable

Very warm welcome, the team is warm! Very nice lounge, restaurant and breakfast room, with music in the evening if you want to linger Breakfast atmosphere in front of the swimming pool, lots of homemade products, lots of choice, fresh bread. Clean room but with a little old-fashioned decoration .... Hotel opposite the train station, you can take advantage of the parking, and very close to the city center of Albi on foot, bike ....

Two offers for breakfast no choice formulas the most expensive paid Problem with the operation of the television repaired only the next day Joint of some tiles in the shower moldy and door closes badly

Hotel correcto, cama súper comoda. Estuvimos una noche.

Clean hotel with all amenities: air conditioning, swimming pool, restaurant, etc. Spacious and clean room. Located 15 minutes walk from the cathedral and opposite the train station, with even a free public shuttle to the city center every quarter of an hour!

I had a lovely evening in this hotel. Great welcome. Room was correct and clean. Restaurant was OK.

Nice and clean hotel very well located opposite the train station near the city center with very welcoming and professional staff

No air conditioning, just not very efficient ventilation so I was very hot... Very hot outside so if you open the window, no cooling and noise... Otherwise good and comfortable room apart from hot, good bathroom. For the meal, the average starter (gazpacho), little taste apart from that of the water but the rest, succulent, well presented and excellent, the service very good. Satisfied even if a little expensive for a non-air-conditioned room...

We enjoyed this comfortable, quiet and very well-equipped hotel. Quiet air conditioning, diligent and friendly service. Varied breakfast. A good stopover in Albi.

Molt bon Hotel, bon lloc , fa trenta anys vaig vindre, i recordaba el lloc, el restaurant es perfecte, cuona de chef molt bona, Correcte totes les estadas.

Air conditioning not working
WC not working properly
Noisy. You can hear neibourg of upper room walking.

Alright

Excellent welcome. Quiet and very well located

Very nice hotel very well located opposite the station and the city center on foot. Spacious room for the family room (2 separate spaces) Very pleasant swimming pool in summer. Charming staff. The only downside was the air conditioning problem for this family room which was not powerful enough with the outside heat and which could not be resolved during the stay. Paid hotel parking but possibility of finding free outdoor spaces around the station. We did not try the restaurant thinking as indicated that it was closed on weekends while the restaurant is open in the evening during the summer…..to be corrected on the information Very good stay. We recommend. Very good stay whatever.

The welcome and human contact of all the staff is warm and natural. Well done

A little extra for the smile and kindness of the staff: Géraldine, Fabien, Camille and all the others. Top !!

Hotel very well placed to visit, friendly and welcoming. Thank you for the kindness of the staff. Nice swimming pool. Very good restaurant on site.

Rather well located, nice room and bedding but the receptionist only partially understands French and is unable to give us very simple advice. Very pretty swimming pool if we ignore the greenery which develops in several places. Restaurant closed on weekends. And for the bill, the receptionist tried it several times. Very positive aspects but many details to review.

For dinner, served by a not polite waitress, glass jostled, almost spilled on the table….For the waiter, a lot of professionalism

Very pleasant stay, exquisite cuisine, recommended wines to introduce to friends.

Very warm welcome by the receptionist on our arrival at the hotel, professional, simple and friendly as one could hope for in the best case. In addition, our room was already ready at the very beginning of the afternoon, before the normally announced time, and a space was available in the establishment's closed garage. We appreciated the calm of the room located on the pool side, the very good bedding, the kettle available, the separate WC and the quality shower. The eco-express breakfast turned out to be perfect for our expectations this day. In the morning when we left, Géraldine's kindness, patience and pugnacity allowed her to resolve a situation linked to our regulations which she was confronted with for the first time. Thank you for everything. If we were to pass through Albi again on our vacation route, without hesitation we would stop at the Grand Hôtel d'Orleans again.

Very pleasant welcome with friendly staff, as well as room service. The room is very clean, the bedding is very comfortable. The air conditioning in summer is a plus in the room!! Restaurant and service at the top! The car is very easy to park. I recommend with your eyes closed.

Very good Superb team

Excellent

Really very good, value for money!

Très bon accueil.
Gentillesse et amabilité de toute l équipe, et bien toute..

We found our room to be clean and comfortable. Enjoyed having a nice-sized TV in the room. Conveniently located immediately across the street from the train station with an easy walk to the city center and main sights of the city. We’d return!

Very good, friendly and professional staff

Very very good

Excellent chef mastering sauces and cooking beautiful buffet breakfast welcoming staff and available very pleasant terrace and swimming pool in the city center beautiful room excellent value for money in a stage formula Well located opposite the train station and served by free shuttle to get around the hyper center

Alright

Very good hotel. Home is perfect room Very pleasant setting Just a little above breakfast

Very good welcome Hotel Very clean Very good restaurant with pleasant staff

très bon accueil
parking fermé et piscine : gros plus
restauration excellente pour les déjeuners et diners : cuisine excellente et très bon service (accueillant /agréable)

very good hotel. Close to the center on foot.

Very good hotel, attentive staff. Spacious clean room. Very good restaurant and breakfast. Copious.

Good professional evening stopover, a quality welcome both at the reception and in the restaurant.

Rooms need updating, and basically a 3 star. Breakfast is a very poor continental and expensive.

Looking for an escape for a couple of days and wanting to revisit Albi we were delighted with our choice. We were fortunate to find a parking space right in front of the Hotel. Staff were very helpful and were even able to open the Sim drawer of my husband's iPhone when he had a teenage hissy-fit! It's certainly an address we'll keep in mind if we want to visit Albi again.

Top staff

Very good both the hotel and the restaurant

We had a nice weekend

Good location, easy to access, private covered parking, very good restaurant, friendly and dedicated staff.

Closed swimming pool and very few options for a vegetarian in meals. Very clean and comfortable room but very basic. Good breakfast. Aperitif room and restaurant rather well decorated.

The catering for the evening stopover...becomes less and less qualitative, a very large part of the quality of the meals offered

A big thank you for the welcome, all the staff take great care, especially Camille from the Goulue restaurant who is fantastic!

Dilapidated room

Thanks to Fabien, the Catering manager for his efficiency and kindness.

a great team, very professional and always attentive, a great experience!

Very welcoming and friendly staff Very clean rooms Very quiet hotel.

Good welcome and good food.

Thank you to the very competent and professional teams

Our entire stay is very satisfactory A downside on the soundproofing

Poorly soundproofed rooms, especially when the neighbors are disrespectful.

No complaints

Very good location, perfect welcome and check-out formalities, pleasant common areas of the hotel, very good breakfast (except the coffee, which is provided by the machine). Good bedding. Big downside: the cramped bathroom, bathtub unsuitable given the surface area of the room, water flowing between the shower and the sink area, toilet bowl too low. Improvements would significantly improve the quality of the hotel.

Very helpful and attentive staff. Comfortable bedding and very quiet room despite the proximity to the station, just deserves a little refreshment I will definitely come back

Room renovated to a minimum, narrow bathroom, separate toilet, no refrigerator, no bottle of water, no bedside lamp on one side of the bed, 2 red plastic wine bed chairs.

No heating, dated bathroom, no pressure in the shower and barely hot water.

A hotel in the center of Albi. Access on foot (10 minutes) to the historic center, the cathedral, the Toulouse-Lautrec Museum, shops, many restaurants. An excellent restaurant in the hotel, very good cuisine, good wines, the kindness of the employees. For us important the closed garage. A hotel to feel comfortable.

Welcoming and attentive teams.

Nice stopover, only downside is a very cramped bathroom. Good stopover meal and full breakfast with a bonus for the homemade compote.

Too bad the restaurant is closed on weekends as well as the bar.

Very good for the restaurant and good for the room Nothing to complain about we will come back

Very welcoming staff, perfect room, we had a good stay in your hotel

To redo

Goed georganiseerd, behulpzaam personeel, goede bedden, voortreffelijk eten

We had a good stay.; The rooms may lack a small fridge.

Perfect, welcome and service at the top

Pleasant

Welcoming staff and pleasant establishment, quiet although opposite the train station and quick links with the city center by free shuttle stopping at the foot of the hotel... Very pleasant interior terrace in summer for meals - breakfast.. nice swimming pool! Possibility of garage (paying) for a dozen (medium) cars, first come, first served! Good value for money for the restaurant menus, with quality products. A quality stage with all the equipment (and even an Internet station to dispense with bringing your PC...)

Very happy!

Good value for money

Particularly attentive and pleasant staff

A special mention for the professionalism of the friendly Fabien, the butler of the restaurant Le Goulu ⁵

THANK YOU to Fabien and Sylvain in the dining room, thank you to the welcoming people on arrival / departure Perfect!

We stayed at this hotel for 4 nights and had a wonderful stay.
Great location, beautiful breakfast (lots of home-made jams, cakes, etc.), not huge-but-nice pool, great artwork, large rooms, welcoming staff.

We would particularly like to thank Rachdi for his welcome without forgetting Géraldine with whom we had some great discussions. We enjoyed the meals taken in the restaurant with a plate of charcuterie and cheese with very good products and the rum baba a delight thanks to the cooks Elhy Bastien and Radoine. A quality service with Camille and Eugénie. A very pleasant stay in this hotel where we felt at home. Don't change ❤️

Perfect welcome.

Excellent welcome, professional, comfortable room, good size and well appointed