Logis Hôtel du Chemin des Dames

We are writing to Booking .COM to complain. We arrived at this Logis and at first thought it was derelict , nothing like its photos The blinds were broken, tatty and filthy dirty The rear courtyard was very neglectd No reception simply a key with our name on it .Interior so dated and tatty .We did not stay and found a different Hotel.This place should not be called a Logis .We expect a full refund .

I recommend this accommodation, I have nothing to complain about. The services are excellent.

Exceeded expectations. Very friendly and sometimes jovial service. Relatively spacious room. Good hot water. Top sheet on bed a real plus for us. Interesting photos and displays. Good use by locals which is always a good sign.

Very warm welcome from Colette. Overall, a no-nonsense hotel.

A quiet, unpretentious stopover in this unpretentious and authentic establishment. Don't come here for a gourmet meal, but you'll be well-fed in the small, eclectic restaurant, with simple, home-style cooking.

Bed was comfortable. Staff were friendly. Decor is generally tired. Dining room lacks atmosphere.

I've stayed there several times and I'm happy to return. The welcome is always perfect, and the food is simple and good. The rooms are a little dated, but it's a family hotel, not a large, charmless chain. I sleep well there, and that's the most important thing for me. Another important point when it's cold: the room is well heated, there's an electric radiator that you can adjust to your liking. In short, a nice hotel.

It's not bad, just a little lacking in hot water...

We received a very warm, courteous welcome during our stay. The food was excellent. The staff were always ready to help. We'll be back.

THANKS

The person who welcomed me and served me at the restaurant was particularly friendly and attentive.

One night professional stage

Very good; welcome, service, restaurant, room and breakfast. A big thank you to ISA and her team for this very warm moment. Nelly + Jojo+Guy

Welcome by the owner of the tobacco bar in the absence of a person from the hotel. Very smiling and welcoming. I had access to my room immediately. Rustic but good dinner. Breakfast on the other hand was not that. Bread butter jam croissant chocolate roll you don't have to be diabetic (I am). Fat and sugar. Nothing salty except a laughing cow.

Het hotel past in omgeving. Het hotel heeft alles wat je nodig hebt, est met smaak gerenoveerd, heel schoon en beter dan sommige 4 Sterren hotels!

À l’hôtel du Chemin des Dames l’accueil est vrai. On est accueilli au sens noble du mot ! On y dort dans le calme et on y mange de délicieux plats fait maison !
Mon séjour à l’hôtel du Chemin des Dames a été parfait en tout point !

staff nice and helpful with my very late arrival. breakfast ok. room I hated! it was very old fashioned with hideous lighting and decoration, smelt of cleaning products and the en suite bathroom smelt of drains.

Retro hotel, quiet in village 25 km from Laon. Simple, correct comfort. Honest cuisine. Secure parking. Ideal hotel for a stopover. We will return.

A lovely hotel with very friendly and helpful staff. Dinner and breakfast were excellent and couldn't be better. We will be back!

A decent stopover evening

Welcoming and comfortable.

Perfect and pleasant owners

Small, friendly hotel, clean rooms, comfortable bedding, simple but decent food

Very warm welcome. I recommend

great for a stopover, even longer. Very friendly welcome, clean and comfortable room, excellent cuisine

Overall pleasant stay and friendly welcome. On the other hand, the condition of the window in our room left more than to be desired. Difficult opening which only knows the direction.**** Please note that a lamp was missing from the bedroom chandelier.

Très accueillant. Chambre très propres, lits confortables et et petit déjeuner délicieux et généreux.

Very friendly waitress who welcomed us into the restaurant. Ron’s indifferent. Clean but a bit weird. Extra tv on floor, no hospitality tray - kettle, milk, water glasses would have been nice. No smoking hotel- good, but table for smokers outside room so smoke came in at 6am. Dinner quite nice, but salad not properly washed so gritty. Friendly. Handy for routes south and the Alps.

A very nice break on our hiking trail

Very pleasant and caring person. It makes me happy

Hotel very well located on the historic Chemin des Dames road. Very good bedding. Continental breakfast served “French style”. Lovers of traditional Logis will appreciate it!

Very nice home

Excellent! The cuisine, simple but excellent. The welcome and the service ditto. The charm of a family hotel. Small downside on the average bedding, but we sleep well nonetheless. The icing on the cake remains, the unbeatable quality/price ratio

Friendly staff and good quality of service

This boutique hotel is so amazing. Cute and endearing.

Initially greeted in an adjoining bar but we were extremely tired after a long walk. The lady looking after us was exceptionally helpful and pleasant. 11/10 though I don’t know her name

Rooms very good. Food was fine, but not "gourmet", hence just four stars. Same goes for wine. Front of house and waitress were excellent.

Very welcoming staff. Perfect hotel stopover, good catering. Very quiet room

Alright !

We arrived to find keys laid out for various expected clients. The room was very small, musty and dirty. The twin beds were small childrens' beds - totally unacceptable. We tried ringing the number left for reception - no answer. We had no option but to leave an go elsewhere.

Quiet hotel, decent room, average food

The friendly hosts make this a super place to stay. Comfortable bed, spotlessly clean, quiet, good wifi, and delicious country food. We will certainly choose to stay here again.

Friendly. Very welcoming service.

Very good hotel. Welcoming In the heart of the village Quiet. Good bedding

A warm welcome in the countryside and unbeatable value for money!

Reception and services at the top I recommend with my eyes closed

Patron saint listening to pilgrims. - Very good advice for the evening meal and local visits. Immense helpfulness and great generosity of heart. - Big class !

Bon accueil et personnel trés agréable.

Professional and warm welcome.

Lovely friendly place

A charming little family hotel which offers very nice bedding and excellent value for money for the region. Very attentive staff, we recommend

I had a good room and fine dinner. The staff was very kind and I could have my pilgrim hiking clothes washed and dried.

The room was not clean. And everything very messy. Staff very friendly. Dinner fine.

The Hotel needs some care and attention - it is obviously old but the rooms need some work.

Very warm welcome, very satisfactory quality of meals.

Perfecte ontvangst, lekker gegeten, kamer is proper, enkel jammer van de schimmel in de badkamer, vermoedelijk door slechte of niet werkende verluchting

we kwamen hier voor de derde maal, superontvangst, propere kamer, en behoorlijk eten aan een redelijke prijs, een aanrader

Perfect stay in this setting from another time... which I love!, Impeccable welcome and simple but tasty traditional meal... It feels good!

Perfect

Very friendly and obliging staff. Ideal for an overnight stop on the way to the Alps. Already booked again for March.

Perfect welcome, very clean establishment. Two points disappointed me a little, but not serious: -The quality of the bedding, not very comfortable and a simple blanket not sufficient (in thickness and size) for what concerns me. -Having to run a very large quantity of water before hot water arrives. I didn't mind waiting, but it's a shame to have to waste so much water. For the rest, I recommend and will renew my stay if my travels bring me to the region again.

Smiling staff, caring for customers

Very welcoming and friendly. We very much enjoyed our stay.

Alright

You sleep well there, you eat well, the welcome is pleasant and the prices are very well placed. You can go there with your eyes closed.

Hotel was closed, very inconvenient.
You should not be able to advertise or book a closed hotel!!!!

Pleasant hotel, the room we had for 4 people had 2 bathrooms so very good, The restaurant serves traditional cuisine at a reasonable price. Their honey rabbit and their elderberry tart are a real treat, and the lunch is very hearty with homemade jams to discover. If we come back to the area we will return.

V nice welcome, terroir menu adequate. My husband's steak good, mine was v tough but sauce v good.
Cereal dispensers empty, croissant etc were v good.

Very good little Hotel , room as a little small and there was a lot of traffic noise as we were at the front , Had to have window open as no aircon.

Size of the room and bedding very correct but carpet on the floor tasteless decoration and shower room not clean too bad

Noisy location, tiny room at front above the 7am shutters going up. Bathroom not clean, unventilated & toilet & toilet brush disgusting. Bed had horrible waterproof mattress cover. No hair dryer. Below standard for a Logis, if there are standards

The decor in the room was dull and dated. It had no character. There was no shower , just an attachment which was too short. The room was literally full of large black flies. We got some spray from reception and they just dropped every where, including into my drink. We couldn’t open the window as more flies would enter the room. The dining room was also full of flies which was again “off putting”.

We received a warm welcome from Elise who made every effort to help us with our limited french and to accommodate my wife's gluten free dietary requirements, even preparing her a maize crepe at breakfast without us asking.
She was also remarkably kind in sending some personal items back to me in England that I inadvertently left behind.

A budget Logis but fits the bill for a stop over.

Nice hotel too bad the TV doesn't work

The stuffy air, the heat and the mess in the tabac bar were not encouraging. The room was small but acceptable.

Good budget stay enrout

We arrived at 4pm on a Wednesday after a long drive. The keys to the room were on the table in the reception but no one there to greet us. It subsequently transpired that the bar is closed on Wednesday although was open at 6.30pm for guests and evening meal. It would have been reassuring to have known this in advance. Otherwise a great stay and thanks to the fantastic lady who dealt with everything with a smile and good food

We arrived with three motorcyclists and no one was careless, the key was ready, they didn't arrive until half past seven, which was a shame, especially with the heat, no drinks

A simple inn run by 2 very pleasant ladies. The room was comfortable, quiet and had good a/c. The shower room was fine. The food is only served for a limited time but is good. The breakfast served proper croissants and pains au choc.

Very pleasant place to stay in small but charming village

Very friendly welcome, nice dinner and breakfast, nice terrace in front at the bar tabac, which closes early. Very quiet environment. Laon, Reims and Chemin Des Dames easily accessible.

Very good dinner in the evening and very welcoming and friendly staff. To be improved, television with only two channels and breakfast (90% sweet). Too bad when you like salty.

Very nice small hotel, courteous endearing staff and attentive to your needs. for my 4th stay i we almost feel like family

Warm hospitality and genuine care

HS TV reception

Welcome and service was good.

Very well received I recommend.

We were there on the day the restaurant was closed. Friendly reception. Simple but well maintained room.

Nice hotel, very friendly staff

Excellent welcome in this hotel restaurant. A good dinner with good fresh, local and original products taken on the terrace, fast service, very friendly and attentive staff. Impeccable room, very clean linen a good breakfast with elderberry and rose jam: A wonder!! A nice stopover on the Chemin des Dames

Excellent meat. Faulty TV.