Logis Hôtel Château Saint Marcel

The hotel was fine and the price reflected what you get.
There is a nice pool, food is okay, friendly staff but strange the restaurant is closed on the weekend.
It is beside a highway so you can hear the traffic but it’s not that loud .

Everything perfect

Hotel that seems to be exceptional but we were not fully satisfied The strong points: - the location and the reception area, magnificent castle! - the swimming pool: huge, quiet and with enough deckchairs - quality of the breakfast - welcome and kindness of the staff The - : - cleanliness of the rooms not great and maintenance: we stayed 3 nights and not once did anyone come to our room even to change the bin (we have a baby with diapers, not crazy) - equipment in the rooms: no safe or fridge, in the middle of a heatwave, very very annoying. We had to throw away the chickens provided. A 50cl bottle of water for 3 provided on our arrival. In this period, one per day, would not have been a luxury. - bathroom in its original state: in such a beautiful building, we expect everything to be... but the modernity of the bathroom leaves something to be desired - price of breakfast: although generous and of good quality, 14€/person seems a bit overpriced to me - mediocre bedding: soft mattress and bed too small (we generally prefer hotels because the beds are large and comfortable) In conclusion, a hotel that is all in all pleasant but with many points for improvement. Thank you for the welcome

Château Saint Marcel combines the exceptional setting of a Relais-Châteaux without the frills or the excessive prices. Beautiful swimming pool (cool), beautiful terrace, modern and comfortable room 19, friendly and attentive welcome. Possibility of charging your EV (note only one terminal available) Areas for improvement: - offer a range of treatments (while keeping it simple, for example in partnership with independent masseurs) - change the shower head: tiny, it is no longer up to current standards - offer eggs on demand for breakfast - the park could do with a little cleaning - it's a shame not to have a restaurant on weekends, even simple, at least in high season

My opinion is mixed, as the contrasts were so striking! The setting is magnificent, the food enjoyable, and some of the staff members were completely professional. Unfortunately, these positive points were overshadowed by a series of incidents and inappropriate behavior from some employees. Upon our arrival, the room telephone was not working, making any communication with reception impossible. The television was also out of order. It was replaced quickly, but with a very small screen. I pointed out that my son, who is visually impaired, would not be able to enjoy it, and I was told that if I wasn't happy, it was the same. When my daughter began vomiting after a fall in the pool, a staff member insisted that I isolate her in the room and gave me very insistent instructions, even though I have more than ten years of experience in the medical field and my son has a disability. The next day, we were woken up at 8 a.m. by work in the hallway, which lasted more than two hours. In the afternoon, sound tests were being carried out for a wedding, preventing the children from getting any rest. When I expressed my dissatisfaction at the reception, two employees vindictively replied that, since I had booked on Booking.com at a lower rate, I had nothing to complain about. When I pointed out that if I wanted noise and poor service, I would go to the campsite, one of them replied with aplomb that I would have been better off going there. This discriminatory treatment is unacceptable. It is regrettable that such a beautiful establishment, in such a pleasant setting, should be tainted by such contempt for certain guests. I have just left the hotel, and no apology has been offered to me, no goodwill gesture has been made: no tourist tax reduction, no lunch, no coffee, no aperitif. I'm looking forward to seeing the response to this comment, because, based on previous responses to negative reviews, it seems that the person in charge is not in a process of questioning things to improve the quality of services in the area... To be continued!

The place was amazing, really gorgeous in a quiet area with no one around to bother us ! The staff was incredibly sweet, helpful and kind. Big up to the team. The swimming pool was beautiful and big enough for long swims. We had dinner there and the food was exquisite. The Chef is a real star and honestly, we got 3 meal courses that were tasty and delicious, the best we had fot a while! I absolutely recommend this place, the restaurant is a must. Thank you for making this 2 night-stay an amazing one.

Beautiful establishment, especially the arrival between two rows of cedars! The location is good even if you can hear the noise from the nearby commercial area. Quiet at night, however. The hotel is perfect. Large room, quality bedding, XXL TV, beautiful bathroom, decent linens. The restaurant's 25 euro menu is very good value for money. The dishes presented are tasty and plentiful. The wine list is very balanced. We can regret the minimalism of the placemats (kraft paper square) and the napkin! The swimming pool is a definite asset for this establishment. The breakfast is okay, nothing more.

Magnificent site, very beautiful castle, beautiful swimming pool..! Very pleasant one-night stopover stay. Positive points: the welcoming, smiling and accommodating staff (room made available earlier than expected, and made it easy to prepare a pasta dish for our son for dinner that evening). Very pleasant swimming pool. Less positive points: it's a shame that the mini golf and pétanque courts are no longer maintained and usable... As for the restaurant, the dinner menu offers very little choice (cheese platter as a starter... that's not common!) and minimal side dishes (no vinaigrette with the asparagus salad). We are not in a gourmet restaurant, even though the place would lend itself to it. As for the room, the television screen is very small for a family room for 3 people... (not essential, but it feels cheap)

Excellent accommodation, nothing to complain about. The only thing we missed after the journey was the opportunity to have a drink and relax on the terrace (we had to wait for the restaurant to open at 7:30 p.m.)

A lovely hotel, everyone helpful and friendly,
At short notice, they provided me with a gluten free breakfast and dinner, whih was much appreciated.
I think that the only thing that could be improved is the gardens at the rear, beyond the swimming pool.

Very pleasant staff. Relaxing setting.

Only negative is the lack of service during the day. When we order a wine and beer at 17.45 we are being told wine only after 18.00. While beer is being served. Either serve everything and everybody or serve nobody but make it clear you dont serve drinks.

A very good address in a green park. The staff are super nice. The 140 bed is a little small if we have to make a single improvement.

Otroligt vackert.

an exceptional place

excellent hotel excellent value for money the only downside: in my room there was only hot water!!! no cold water: technical problem reported, to be resolved

The setting is very pleasant as well as the welcome reserved for customers. The stopover evening is very correct and the room impeccable. A small downside however, the air conditioning is not easy to adjust. Stay to be repeated.

Tres agreable propre et calme

Third visit to this hotel, always so pleasant and warm. The staff is always so smiling and welcoming, perfect and the same for dinner. However, the rooms need a refresh, stained carpet and overall the room needs to be reviewed. Which is not the case for cleanliness, well done

An idyllic setting with very beautiful rooms....the bedding is of good quality and a really great welcome. I will come back as soon as possible with pleasure

In a well-renovated 17th century castle, a hotel providing quality services, calm, at a reasonable cost.

Evening, meal and very pleasant welcome, very beautiful site

Old building with charm

Very good stay in this hotel with swimming pool. Only downside: no access for strollers.

too bad dining in a closed room and no more choice like in 2023

Very pretty castle with super pleasant staff at reception and breakfast. Beautiful swimming pool in a beautiful park..excellent very varied breakfast..quiet. Very satisfied I will come back

Very relaxing place, what we are looking for after 6 hours on the road. Room and spacious, quality bedding Good value for money in the evening stopover

Great

A very pleasant stay despite changing weather, but that's not the hotel's fault.

Very beautiful place in a green setting

During a stopover between Brittany and Spain. Very warm welcome and hearty breakfast with a view of the park and the swimming pool in a superb old residence. Rare value for money.

Magnificent residence A marvel for a stopover

Pleasant setting, professional welcome, good breakfast, large room

We spent a memorable night in this impressive 17th century castle hotel. Although a little remote and slightly difficult to access, the experience was worth it. The castle breathes history, while offering today's comfort. The on-site restaurant served us a delicious three-course surprise menu. Although initially lacking a vegetarian option, the chef quickly adapted, showing skill and flexibility. The staff was constantly friendly and attentive. A wonderful blend of past and present, we can't wait to return and highly recommend this gem to others.

Waited at the restaurant for more than 2 hours to eat. No presentation of the menu. Menu with me minimum. Price not commensurate with the service. I do not recommend this hotel.