Logis Au Comté d'Ornon Hôtel et Spa 3

Nous avons passé deux nuits à l'hôtel et partagé un dîner. Accueil très agréable, chambre confortable même si la taille est modeste. Salle de bain propre et fonctionnelle. A envisager le passage du rideau au pressing prochainement...Dommage.
Le dîner a été copieux et joliment présenté, un peu plus de chocolat avec les cannelés aurait satisfait ma gourmandise !
Dimanche matin nous avons été les temoins d'une altercation avec des clients peu compréhensifs, impolis avec la jeune personne à l'accueil. Très inconfortable pour elle qui manifestement faisait le maximum.

Hôtel de type familial, accueil très sympathique, chambre correcte au design de très bon goût comme l'ensemble. Pourquoi un avis mitigé ? Le lit 2 personnes est très confortable mais un peu étroit et la propreté globale laisse à désirer. Dans la chambre 5 le plafond de la salle de bain est brunâtre, tâché d'humidité, le revêtement de douche est glissant et la moquette n'est pas toujours impeccable, comme dans les couloirs. Ces défauts compensent l'agréable jardin et l'environnement calme !

Dommage que la douche soit overte à ce point, on en met partout.
Télécommande de TV difficale à manipuler
Très bon petit déjeuner

Service, accueil .....très agréable , sourire de rigueur ! Rien à dire de ce coté là !
Chambre qui aurait besoin d'un sérieux rafraichissement ( moquettes tachée, canapé décrépi, dont le synthétique part en lambeau et déco à revoir )
Restaurant très décevant ...pas de saveurs.... Ni bon, ni mauvais .... Ce n'est pas ce qu'on appeler un restaurant "bistronomique" !!?
Dommage ....

Très belle surprise de l'accueil à la qualité de l'hébergement

Nettes Hotel (Durchreise) nettes Personal gut eingerichtetes kleines Zimmer (französischbett).
Ein NoGo Teppichboden auf den zimmer.

J’avais pris l’option d’y parcours du Spa lors de ma réservation et à mon arrivée votre réceptionniste m’a annoncée que celui ci était partiellement hors service !…
J’aurais préféré être informé de cette incident avant mon arrivée à l’hotel

Cdlt

La chambre était bien mais un problème avec la douche qui ne s'écoulait pas et qui a inondé toute la salle de bain et une partie de la chambre. Nous avons juste eu des serviettes pour éponger. Réveil vers 9h30 par la femme de chambre. Pour des jeunes parents qui étaient contents de leur grasse matinée pas top. Mais cela veut dire qu'on y dort quand même très bien.

Very satisfied. I highly recommend this hotel. Very quiet, clean, good bedding and a friendly welcome. Easy access and ample free private parking. Don't change anything, it was perfect. Isabelle S

Excellent cuisine! Unfortunately closed on Saturdays and Sundays!!

We had a very pleasant stay. The welcome was simply perfect, the friendliness of the staff, the calm of the place, the cleanliness and functionality of the room. Everything was really perfect, with a special mention for our hostess on arrival who was really great! :)

Wir waren auf der Durchreise. Das Hotel liegt nah an der Autobahn. Das Check In schnell, unkompliziert und sehr freundlich. Wir haben Superior Zimmer mit Terrasse gebucht und waren sehr zufrieden. Abendessen im Restaurant war sehr gut. Genug Auswahl. Wir hatten das komplette Menü und es war sehr gut. Wir waren mit Hund im Hotel. Das Hotel ist sehr tierfreundlich. Wir können das Hotel weiter empfehlen. Wir kommen sicher wieder.

Great welcome and very nice hotel with good beds and everything you need to feel good. Special mention to the people who welcomed us.

Very large and very comfortable room, however the bathroom has no shelf or piece of furniture to put your things on. There is only one type of lighting (not practical at night), the window that delimits the shower is too narrow and the bathroom is flooded with each shower (floor and door seal). Very good breakfast!

An excellent stay with a perfect establishment where the whole team is pleasant and helpful.

Room was a bit small but fine for an overnight stay whilst travelling. Staff very friendly and spoke good English. Shame the restaurant is closed at weekends but the cheese board was a good substitute.

My dress disappeared during my stay. Nothing was offered to me. I had to go buy myself a dress at my expense!!!

Very warm welcome from the friendly staff. Beautiful clean room with coffee and hair dryer.
Excellent evening meal great local beer and a good breakfast. Will definitely stay again if in the area. Very good value, would recommend definitely.

Comfortable but lacks the charm of the older hotels I'm used to frequenting in this chain

Nice hotel, modern, very cocooning! Friendly welcome. Small point to improve: breakfast too expensive compared to what is offered and fresh bread would be a plus. We had taken 1 hour of SPA the sauna did not work but hey we did 1 hour of jacuzzi! A bottle of water would have been appreciated in this moment of relaxation.

Very warm welcome Very comfortable room Breakfast that we finally took and not disappointed at all Hotel decorated with great taste

Had a very pleasant stay there. Staff were incredibly helpful and friendly. It is also baby friendly.

Top hotel comfortable rooms Ideally located Very good restaurant

Very pleasant and welcoming staff

I read that there was a pool at the hotel but that was nog true, Further far from the city

Very pleasant welcome. Room a bit small, but comfortable enough.

Professional stay; Perfect. Very pleasant staff. Good restoration. Quiet and easily accessible. To recommend.

Young people who start all their sentences with "it's not possible" whatever the subject, you are sold a stopover evening with breakfast that you are not provided with

top team, spacious rooms and comfortable beds

The hotel is well located, accessible, modern. The staff are pleasant and helpful. The only thing that bothers me is for the stopover evening at €125, the menu is not complete either starter / main course or main course / dessert if you want starter / main course / dessert it is an extra €7 and supplements between €5 and €7 on fish for starters and main courses. I do not count the drinks it is normal that they are in supplements.

Rather tired rooms. No lifts or trolleys so luggage was an issue.
We’ve been touring for several weeks in France and found this hotel less value for money than others. Location is bland and the restaurant was also.
On the plus side, great for business people, stop overs etc
Most of the staff very charming and competent

pleasant and comfortable evening stopover room, the restaurant at a slightly high price but the quality of the meal is there.

Very welcoming staff Comfortable hotel

Lovely helpful staff on reception. We were given a room with a small double bed, but it was changed to a big double on request.
Excellent food at dinner but head waiter ignored our order for wine twice and was surly and rude. We had with us a family member who lives in Bordeaux and speaks fluent French. He did not appologise and a young waiter eventually brought our wine.

Very good hotel, comfortable, well insulated from outside noise, good bedding. Breakfast and evening meal very good.

Everything is perfect. The quality of the human welcome, warm and benevolent. Very clean and tastefully decorated hotel. The only downside is the quality of the breakfast to be reviewed: bread from the day before or the day before, the same for the pastries and overcooked ones, choice of fruit limited to an orange or apple. Damage.

A base price for a stopover evening at €125 and the only part that makes you digest the disappointment is the meal. A bedroom with a "tie, blocking" to secure the broken window, the sliding door giving access to the bathroom / WC 🚻 almost impossible to maneuver, slide, without forcing like an ox and rear parking level sound insulation had to be forgotten . You go to reception to let them know and find a solution. The only answer obtained was: “yes, we know! ". And, nothing, nada, not even we change your room, sorry finally a behavior worthy of a Logis 3 * hotel. So, for lunch or dinner, ok! For a stopover evening or even a so-called classic room rental at 125€ for one and , from memory 88 or 93 € per room. We need to stop taking customers for fools. Finally 1 advice go your way, there is undoubtedly better and cheaper

LOGIS app visibly weak with the impossibility of booking the stopover evening in advance. No modification possible on site, which induces additional accommodation costs on the catering part. For the electric car, you can warn in advance, thermal vehicles are parked in front of the terminals and impossible to recharge. Spa access still restricted for late arrivals, despite the offer offered at the price of the room. The additional cost of this hotel compared to others in the vicinity becomes difficult to justify ...

Well received at the hotel. The bedroom and bathroom are small (no problem, being alone) and clean. The restaurant is ok, but the service lacks warmth. Avoid champagne, of very poor quality (despite its price). Wifi connection difficulties.

Room 120. Headboard not great!

Very good welcome good friendly service

What a great place! Super friendly staff , fabulous food, extremely comfortable bed, room spotlessly clean. Great location for our onwards route to Spain/Portugal…… highly recommend!

I have never seen that in a hotel of this type (3 star) even a first price hotel and better managed. Hotel half under renovation and the rooms are rented even half functional (bathroom door does not close and stained bedding.

beautiful stays as a couple magnificent welcome

a shutter that does not open, and a tepid rather than hot shower. And the door for the toilets which works badly. On the other hand, clean hotel and room and very pleasant staff.

I regularly stop at this hotel depending on the price offered. Both for family and for work. The restaurant and the breakfast are very very good! The bedroom is also very practical!

A new menu for the much-appreciated evening stopover dinner. Very friendly staff.

A big thank you to the team who were able to help me VERY EARLY in the night!

L'eau de la douche a coulé jusque la chambre ce qui m'a obligé à me doucher très rapidement si je ne voulais pas noyer toute la chambre.

The reception was friendly even if there was a room error because of my first name apparently. The room was okay but the carpet was really not great at all The shower was clogged so even when taking a quick shower the bathroom was flooded And no possibility of having hot water when arriving after 10 p.m. at the hotel

Overall it's ok, room 14 not terrible, aging and damaged furniture, broken/missing bathroom shelf. Excellent restaurant. Excellent welcome and service!

We have been to this hotel several times already. We really like the spa area for a little relaxation. On the other hand, we were very disappointed because there is no more catering on weekends and before the restaurant was open on weekends. This allowed us to enjoy our dinner in the hotel after going to the spa. Really a shame because we really appreciate this restaurant. A small downside for this time: the water in the spa shower and in the rooms was barely lukewarm. Otherwise the rest of our experience was fine as usual.

Tesla charging doesn't work. Room was clean except for the carpet. The hot water wasn't hot, almost cold. Receptionist was kind and helpful but couldn't fix the Tesla charging. (There is another kind of charger but it is not compatible with Tesla type 2).

The hotel is very good but the carpets really need to be changed

Clean and welcoming hotel with a good quality of service. Functional room with little touches. Small flat for the quality of the pillows (too small and too soft)

Lots of little attentions in the comfort room with one hour Spa and jaccuzi Coffee pods, shampoo and body milk samples, manicure set and sewing set Copious breakfast buffet very complete and appetizing, fresh bread and whole cheeses to note

we had asked to put our bicycles somewhere in the hotel. We had asked this by mail thrugh booking. We didn't get an answer. Arriving at the hotel is was according to the people at the reception really impossible to put our bikes somewhere safe. By departure we noticed that there was plenty of room to do this, but that they refused to help us. So we had to put our expensive bikes alongside of our bed in our small room.
There was no soap not at the washtable and also not in the shower. We asked to get this and finally we got this.
The restaurant was closed, it was in before indicatet that the restaurant would be open.
At the reception they mentioned that we got a mail about this, but this was really not the case.
The roof at the shower was dirty, the shower was broken, in the corners of the room there was old dust...
The staff is doing their work, but they don't give any sign that they are involved in being a staff member of the hotel. This is an issue of good leadership.

Very good for resting during our housewarming weekend of our dear friends. There was always someone available to help us in case of need of information and other ....

pleasant and relaxing stay via the spa

Short stay, but everything smooth and without any problems. Thank you.

Quiet and comfortable room. Very friendly staff and very varied and plentiful breakfast.

Staff very welcoming. Good night’s sleep in a very comfortable bed. Evening meal was excellent. Convenient location just off the highway for overnight stop en route to Spain.

Very pleasant staff perfect and very comfortable rooms ideal for families I highly recommend

Very pleasant hotel Negative point: the dilapidated carpet

Thank you for your warm welcome I recommend

Too bad for the restaurant to close

Laborious catering service more than 1h30 for dinner the traditional carafe of water and the basket of skin after 30 minutes of waiting many empty passages of the two waitresses disappointing for a hotel of this level a loyal salesman of Logis for 20 years Thierry Bourgeois

top! top! top, catering, welcome, service, room all were perfect I recommend +++ thank you to all the hotel team !!!

We stopped there before going to Spain. The hotel is well located for the highway. The hostesses were friendly, the room pleasant even for a family of 4. The downside was that the restaurant was closed on Sunday evening. Good step.

I spent several nights in this very good hotel

the breakfast was rather poor, for example no eggs, but beacon and sausages!

No people at breakfast or dinner house in an industrial area with nothing around to avoid

Rooms conform to the photos. Reception easily reachable. Very friendly welcome. Top spa! Impeccable breakfasts! In short, a very good stay.

Comfortable hotel, beautiful superior room with terrace.

Negatives: Dirty Carpets, tiny sink, no internatioanl TV channels, no room service, no minibar, spa ?? not really a spa hotel-very poor, nothing to do in the neighborhood
Positives: clean room, good food & wine, nice welcome by reception, kind treatment by hotel staff, adequate breakfast, perfect wi-fi connection

Very well the room firm bed and very quiet night. Only downside the jacuzzi needs to be changed, too bad

Very pleasant staff, nothing to complain about.

Everything is good, and we eat well as a bonus

Nothing q reproaches 2 magnificent day

PLEASANT PLACE, CORRECT RESTAURANT SYMPHATIC WELCOME