Cit'Hotel les Alizés

Room in the attic (you must not be clautrophobic) forced to bend down to get around the bed if the window is open. Ugly floor, paint with traces of mold and touch-up paint, black shower and sink seals defective. No storage. Elevator: you have to press several times for it to engage. Never anyone at reception, the managers are at the other hotel next door. Taxes collected before arrival when this should be charged upon departure. Price much too expensive due to the lack of service of this room equivalent to a room in a youth hostel.

friendly and alme hotel

Everything was perfect. Very warm welcome.

No soundproofing; I spent two nights, one of which was sleepless!!

Unfortunately, there was no soundproofing. We had a group of young people next to our room last night, making it impossible to sleep. A nightmare. We would have appreciated a small gesture upon our departure, given the discomfort and the need to call the emergency number during the night.

The Alizés hotel being closed despite my reservation, we were accommodated with an upgrade at the Marbella hotel, right next door.

Very warm welcome, I recommend!

Very well located, clean and comfortable hotel.

Upgraded to the Marbella, lovely welcome, quality bedding, very well located. Thank you

It was dope, they were friendly.
Tho there was a guy there that needs to practice his english

We stayed one night. The welcome at reception was very good. The spacious room was well decorated and clean. The bedding was very comfortable. We had a good stay. And the more you leave at 12pm and there is a concierge service for luggage if you wish. And a very interesting quality-price ratio. We will return

I booked a room that did not meet my expectations, I informed the reception who offered me another one.

It was OK.

Too bad because the place is well located but the rooms are dilapidated

Los olores de la chimenea del restaurante de bajo entran en la habitación

Room in its original condition with tired white paint and some traces of mold. A bed A TV A few hangers. Furniture that has had its day A chest A tiny shower tray with a pretty curtain that sticks to your buttocks, so as it is too short it floods around the tray. Elevator 2 people of normal build maximum Nice breakfast optional but consistent given that it is served next door in the neighboring 3-star hotel. Very welcoming and helpful staff Fabulous location 2 steps from everything For one night it is still nice and not expensive.

Quaint hotel in a great central location for both the city and the beach. The hotel is getting old and urgently needs renovation to make it look as it should. The price-performance ratio is not good - there is still a lot of room for improvement.

Very quaint with no fuss. Loved the 2 person elevatir

Very satisfied, value for money. Location of the hotel very very satisfactory. Welcoming staff very very nice. See you soon I hope

You won’t get a better location. Right in the Old Town, next to a stunning beach bay. No shortage of nearby places to eat and drink

Location, welcome, room, perfect

Small room, as described, but equipped with everything you need. There was a nice window that gave a lot of air to the room and the bed was comfortable

Small hotel very well located in the lively center of Biarritz (pedestrian street) I had booked a room for 1 traveler which was not that small but pretty and very clean! The welcome is personalized with some advice for visiting the city. The soundproofing between the rooms is not the best but it remains a great value for money! I recommend

Very warm welcome, clean and decent room

I took a single room for 3 nights, with a great promotion via Booking.com. Very clean, good bedding. But otherwise very small and minimalist comfort. Perfect for a single surfer 😊. The hotel is ideally located.

Bed is too small 1,20m
No airco
Shower pressure low
Very warm so when opening the windows the seagulls wake you up.
Bad acoustic isolation. Neighbour knocks on the door in the middle of the night. He should use ear plugs!

To avoid, the staff is pleasant as well as the location BUT very very bad or even no insulation, which unfortunately allowed us to be in the front row of our neighbors' messes with the children who heard everything. I won't tell you about the discomfort. Breakfast is very expensive compared to the quality observed. What a pity

Room without air conditioning, very low shower pressure, very old furniture, no batteries in the TV remote control. Clostrophobic elevator. No extras (cotton rod style, soap, glasses, etc.) need urgent modernization for the price you take.

clean and nice room and very friendly reception

The beds are very nice and clean. The minimum of comfort... Too bad, the bathrooms should be redone

My room was humid and foul of mold. Breathing wasn't easy and I got sick.

Nice hotel, excellent spot to be on the beach soon. No luxury, but good bed and shower. Perfectly fine!

Very nice staff!

Clean and well located establishment Noisy at night

Muy bien

Room had window braces with wood, shower leaked and mold on frame, shower broken

The staff were helpful and the room clean and comfortable. Parking is a nightmare and the hotel needs to inform clients of this before booking and negotiate cheaper parking with the nearby underground car park. It also needs to give clear directions as the one-way system is challenging.

We just missed a parking space for the safety of the vehicle during the night, the hotel is located in a pedestrian street, access is on foot and the surrounding spaces are chargeable, the staff is very pleasant and attentive to your needs. on site or by telephone to respond to your requests. We will come back with pleasure.

Amazing kind welcome on arrival.
Hotel in the middle of the centre minutes from beach and sea front
Rom was spotless
Very comfortable double bed with ensuite

Mosquitos in the room!

Poorly soundproofed breakfast expensive for the choice and we could hear everything room on the street good for 1 or 2 nights

The welcome was perfect The smiling and helpful staff Clean room Toilets a little small

Excellent location, only downside room very small but clean, good for one night and just to come and sleep. Very friendly welcome though.

A very warm welcome, a varied and hearty breakfast, parking nearby. Clean room. Only the mini elevator leaves something to be desired because a single person and a single suitcase already take up all the space!

First of all I booked 1 night through Booking then I wanted to book 1 second but it didn't work. The receptionist or the owner of the Alizés hotel, I don't know, she didn't introduce herself, encouraged me to book the night in question remotely because as she told me "I don't know if I can guarantee you a place on the day you are with us, it is better to book in advance.” I listened to her. I had no choice but to book with zero cancellations and zero changes. I paid and thought I had done 1 good thing. The problem is that 3 days later my car broke down and to rent 1 vehicle from Haute Savoie to the Basque country, it would have cost me 1000 euros minimum. I therefore canceled my vacation and my trip to the Basque country, losing my money already collected. I called the lady, receptionist or owner of the Alizés hotel, to explain my situation to her and obviously she didn't want to hear anything, on the other hand she told me “it's not my fault”…. I'll remember it .

Everything went well Welcoming staff

Great location and lovely staff

Pas

Nos pareció muy caro calidad/precio, la persiana de nuestro cuarto estaba rota y la cama realmente nos hizo daño en la espalda, a la llegada no había nadie para recepcionarnos y queríamos dejar las maletas para ver la ciudad y tampoco había nadie en recepción.. El coche no se puede dejar cerca del hotel y tampoco dieron posibilidades de parking gratuito en exceso..

The hotel is very good for 1 or 2 nights, the only downside is that as there is no shutter and only curtains it is difficult to sleep because it is broad daylight in the room..

Great stay. Balcony with sea view.

Muy buen personal . Amables y serviciales

Hotel too noisy, room poorly insulated!

I have stopped at this hotel several times because I first like its location not far from the port and beach..then a very good service. The rooms are very good..and very clean. I highly recommend this hotel.

Apart from a strong smell of cold tobacco in the room, everything was perfect: the cleanliness of the room, decent bedding, very welcoming staff, the hotel is very quiet.

rabbit hutches, it's daylight at night because no shutters, tiny elevator, like the rooms, in short all the comfort on the balcony except that it doesn't have a balcony

Very large, clean and pleasant room (ch225) apart from the heating which is impossible to adjust but otherwise nothing serious the duvet is warm 😁

Muy contenta!! Buena atención y educación en el trato y las habitaciones limpísimas y cómodas además de muy buena organización del espacio,

Good helpful staff. Room was fine for the money

An exaggerated price for the room, seen on the wall 1m away

A very nice hotel with a good location next to the sea in Biarritz.

Excellent location and good value for the price. About 100 meters from La Petite Plage. On a street with many shops and restaurants.

Wifi did not work while we were there. Clerk said it was being updated. Many cafes had wifi so not a big problem.

Location !

Dilapidated room with broken toilet and shower with mold Strong smell of damp

the positive points: very pleasant welcome and staff, cleanliness of the premises proximity to the sea: very appreciable negative points: very small room, old, no real wardrobe but a shelf on the wall which serves as a wardrobe, shower which leaks through the doors and which deserves to be changed, no shutters so terrible heat in the evening knowing that it is in full sun in the afternoon. on the other hand the price is affordable!

We enjoyed our stay

Decent hotel, however getting there is almost an obstacle course when you don't know the city or the hotel. Impossible by car (with luggage), directions prohibited everywhere with barriers and pedestrian streets.

A small, old hotel but rather clean. There is some mold in the shower but the rest was clean and maintained. The lovely reception lady. Only problem is that we had no TV channels so it was not easy to occupy the evening before bedtime. A bit expensive as breakfast not included but the location by the sea is just amazing, everything is nearby. However, we had to turn around 10 times to find a place to park.

Location is very good. If you are only looking for a clean room to sleep and little else., this hotel can be a choice.

Very expensive hotel Very disappointed with the old-fashioned rooms Not even a star

Noisy !! Too expensive on booking! You have to call the hotel directly!!

Awful. When I book booking the hotel at booking.com it say I could cancel booking within 3 day but after booking it said the stay was not refundable. Also on booking.com it says that the hotel has parking. It is a lie. There is not parking provided by the hotel, you have to pay for city parking. Also, since the city has a limited access by car, we had to park very far and walk for 15 minutes with two little tired children and luggage at 23.00 at night. Also wifi didn’t work and it was very hot inside