Restaurant Cottage

The staff were very attentive and truly pleasant. The room was clean and spotless. Dinner delighted our taste buds, as did the generous breakfast. I highly recommend this establishment.

Friendly staff, but hotel is tired, room smelt musty. Comfortable bed, good location, convenient

a relaxing evening

A very friendly and welcoming hotel

We have been members of Logis for many years and stayed in many Logis hotels. We know the food will be good after our travels. At this hotel the food was poor. One girl was on welcome, taking orders and " cooking" the food. It was nothing any self respecting French guest would eat . Nor us. It was unfair for this girl to be responsible for it all we cancelled our breakfast booking.

Lovely hotel dinner was lovely and fresh. Staff were super friendly and very helpful. Room was lovely and clean kettle in the room big plus for me

I would like to thank all the staff for a lovely stay.

A great place to stay for Eurotunnel stopover. Clean and comfortable, quiet, friendly and helpful staff. Good value evening meal. Very close to Eurotunnel

The room was a bit tired and badly decorated but staff were excellent and as a single female traveller I felt safe

We often stay at the Cottage as our first and last stop in France.

Receptionist had an attitude. Didn't seem to care and not a friendly face. Restaurant was closed in evening due to lack of people staying. Had to change rooms due to constant barking from dog in room opposite. Night girl was very friendly and service good getting drink. 2 big beers and a coke for 20 euro seemed expensive

We only use the Cottage Hotel for its location, convenient for the Autoroute to the ferry port. We have used it before (before it became a Logis Hotel). Room 208 has a loose electrical socket (hanging off the wall). We didn't like the cardboard beakers for the tea tray.

Very comfortble room with a strong hot shower.
Friendly helpful staff. A very good experience

Rooms but dated but ok

A really friendly hotel with caring staff. Clean rooms, comfortable bed, and even a bar for later in.

Very goos, staff were very helpful

Fine hotel good accomodatien and verft frendry

Place is ok, it’s clean and the beds were comfy. Noise was an issue with a lot of slamming doors early in the morning. Neither heater worked in the room and the extractor fan was broken. Food in the restaurant was 50/50 with some good and some bad. Concierge was brilliant - the highlight of the hotel.

Quality and price at the pain threshold

If I could give more stars for welcome and service, I would.

My experience at this hotel was extremely disappointing and frustrating.
1. Unhygienic conditions: The shower curtain had visible mold, which is unacceptable in any accommodation, let alone at this price point. The room itself was very small, cramped, and suffocating. You can easily find much better rooms in this area for the same or lower price.
2. Dishonest and unethical behavior: I was outright scammed by the hotel. I had already paid via Booking.com, so at checkout I expected to pay only the difference. Instead, the hotel demanded the full amount again. Assuming it was a mistake, I trusted them and paid — only to later discover I had been double charged.
When I contacted Booking.com, they told me the hotel initially hadn’t charged the virtual card but later did so after I had already paid in person. This means the hotel knowingly took my money twice. To make matters worse, they completely ignored Booking.com’s repeated attempts to contact them about the issue. As of today, I still haven’t received my refund and have had to open a formal dispute process.

This is not just poor service — it’s dishonest business practice. I would strongly advise anyone considering staying here to look elsewhere. There are far better, cleaner, and more trustworthy options nearby. Save yourself the headache.

For the price, it was extremely mediocre. Grubby carpet, very tired and unloved. Fine if you are paying £25 a night, but not for the price they charged. I wouldn't stay there again.

For one of the rooms, we received the key to a room that was already occupied. Another room had sheep on the floor. The TV remote didn't work... one evening, there was no hot water. The points for one of the two rooms were added to the map...

Disappointing welcome because I received the keys to a room that was occupied. So not very reassuring for the stay if he gives the keys to an occupied room.

Very friendly staff. Good location, very close to the EuroShuttle. Nice little bar with good menu (we had already eaten, though, so didn’t try).
Room interior needs refreshing.

We were well received by a pleasant person.. however, we were forced to pay before even seeing the view from the room... We are regular customers of the Logis and this is for the moment the worst room we have had (bathroom, exterior view, 2 power outlets for the whole room, ...)

When you arrive in the room you feel a bit like you're in the 60s with all the mahogany furniture, the mini bathtub where you have to get into the fetal position if you want to enjoy it and even taking a shower is an ordeal because it's so slippery, I almost fell twice. The TV, the antenna wasn't plugged in, I had to do it myself and was directed towards the ceiling so it wasn't easy to watch from the bed. In addition, my wife woke up the next day with lots of bites all over her body 😱😱😱. It was one of the only hotels left with space, we understand why !!!!

Alright

Good for an overnight stay. Bathroom was a little dated although it was clean.

Very friendly welcome! The lady at the reception was very smiling and very pleasant! The room was clean, the bed very comfortable, I felt like I was sleeping in a cloud! Very competent staff, I will come back :)

Everyone was kind, hospitable and helpful. We had had a long drive and were exhausted so were pleased to be helped upon arrival and have a room for disabled people assigned to us.
A very good evening, nice dinner and a good night's sleep. That is all we wanted and that is exactly what we got.

Outdated and tired accommodation. My husband could not access the shower (high step and narrow access).
The restaurant does not offer descent menu
The breakfast is continental

Excellent location only one junction to Shuttle

Very warm and friendly and comfortable hotel,lovely food,near to the ferry,ample parking,

We used this hotel for an overnight stay prior to taking an early morning Shuttle. Only a few more minutes drive from the hotel and we were able to enjoy a very good breakfast which was served from 6am.
On arrival we were received by friendly staff and a major bonus were the EV charging points in the car park

A very satisfactory "transit" hotel in terms of value for money. The major weakness is the general soundproofing between rooms. But the friendliness and helpfulness of the staff, especially Mandy and Valentin in my case, compensate for many of these weaknesses.

Clean, aging but well-maintained hotel. Needs a refresh; installing air conditioning would be a plus.

Staff were polite and porfessional, room was small, dated, worn out and not as clean as it could be.

Very well received upon our arrival and very good service.☀️☀️☀️☀️☀️

Friendly and helpful staff

Whilst basic, the hotel is ideal for a stop over for the channel tunnel.
It is a little dated, but clean and well maintained.
The restaurant and bar facilitues are also welcome when taking a break in along journey

Friendly welcome. Decent breakfast. The rooms aren't very spacious, and the bathrooms even less so.

When the staff realised we were 3 men sharing and only 2 beds in the family room they moved us to 2 separate rooms that had more beds without any fuss

Very convenient because it's close to the Le Shuttle terminal. The owner is super friendly.

The hotel needs a big renovation.

Quality of accommodation was average.
Choice of food on offer and price was a jhoke and juts no value for money, ie. there were only four choices for plats for18 euros, one was a plain ammeltee

Ideal for a one night stay over for the Channel Tunnel. Good restaurant and good breakfast.
Comfortable bed and decent shower.

As always an enjoyable stay with excellent staff

A very warm welcome from very friendly staff

Very nice hotel a good 10 minute walk from the center

Friendly and helpful staff. Clean room. Free and safe online parking.

Easy to find and staff are lovely, dog friendly

Very friendly staff, restaurant / bar good and room everything you needed. And convenient for the Eurotunnel or Ferry

The room was out dated an not clean

The room, and especially the bathroom, are in dire need of renovation. Fortunately, the staff's welcome, friendliness, and helpfulness are excellent. The breakfast was good, and the dinner was superb.

Excellent staff assistance and warmth on arrival. Clean and comfortable room and bed but hotel needs updating

Staff a bit overwhelmed, although friendly. Forgetting our breakfast, which we had paid for the day before, was not pleasant, especially the way it was announced to us in the morning as if it were our fault, with no solution.

Very dated, needs updating

good clean hotel with good food and very conveniently placed for the tunnel.

the price meets expectations

Very friendly staff

Empty breakfast on Sunday 05/25/2025 at 9 a.m. not very normal????

Nice hotel used it a few times over the years it's good but looking a bit tired now ! Also needs phone charger points Next to bed tables.

Very convenient for Eurotunnel

Charming and competent staff

It is a budget hotel, but clean, convenient, good staff, the food and drink is sensibly priced. What is there to complain about?

The hotel was clean and functional. The bed was comfortable. Unfortunately the hotel was noisy until late in the evening (12 midnight), so my sleep was disrupted.

Very welcoming and caring staff

Good with staff attentive to customer needs. The receptionist acknowledged my wife's inability to stay the second night due to her medical issue and had us fill out a refund form for the second night.

The room was clean, however very dated. (119). The bathroom really needs up-graded ( especially the sink). The radiators need replaced as very yellow, and walls need painted. The hotel booklet is a great idea,however again needs updating. The channels showing are incorrect. I honesty feel €12,per small dog is excessive. Mibby check prices in the area! We generally would pay that ( if not less for 2).

Good: Accessibility, secure parking on hotel grounds, well-maintained grounds. Not so good: Sink lock broken. Duvet very heavy and too warm.

Quiet and well-located hotel. Friendly and welcoming staff. Excellent value for money.

Thought overall very good

The hotel could do with a bit of a makeover, but we keep coming back here because the staff are always so nice. Also, it's easy to get to from the Shuttle terminal.

The staff make the place, very helpful. The hotel is a great location, just a bit old fashioned. Overall good!

The fact that I have reduced mobility was not taken into account. A request was made when I booked. Under the pretext that the hotel was full. Which was completely false. And the disabled parking lots were empty. The upstairs shower was difficult to access and very slippery. It was impossible to help me with a handle...

Very warm welcome from the team. Clean accommodations where aesthetics are present. Also, it's quite nice to have a breakfast room and facilities, arrangements for secure means of transport. Not far from the sea, I will most likely return...

Excellent service from start to leaving.
Unfortunately there was noting available to accompany the salmon, which was therefore poor value at 18 euros.
Starter of goat cheese tart was delicious.

Completely good experience. Everything in place and staff ever helpful.

Excellent service as usual.
The staff are always helpful and kind.

Given some very critical reviews I hesitated to go, but not having found anything better within a reasonable radius... In the end it's OK for a stopover provided you're not too demanding. The bedding is OK but nothing more, the food mediocre, the setting not very exciting and the staff... familiar... two points that particularly bothered me: - the waiter: "we need to talk about the bill". That's a strange way of addressing a customer, as if I were being summoned for some crime or other. Especially since I had already told him that I would pay the bill after the meal... - I order a LEFFE beer. The waiter: "Sir, there's no more Leffe". Well, nothing then. Well I found one! So it went from "not organized" to "not honest" in my mind. Nevertheless, the fundamentals are there for a stopover evening, the room is correct and well heated, and the edible food allows you to survive.

The staff were very good BUT the heating system in the hotel was pathetic. Even the staff were wearing top coats to keep warm. The customers in the restaurant were wearing top coats, including me. The heating could not heat my room!!!!!!!!

Excellent value for money

The room was very very cold, the floor as well as the bed!!! Put the heating on 1 hour before the guests arrive at your hotel.

Excellent value, lovely staff, good fast EV charging. Great location for both ferry and tunnel.

An excellent place to stay and recuperate after the long drive from Yorkshire or SW France.

Just one night as headed south, a warm French welcome, room very clean, dinner great, a good night’s sleep and breakfast good.

Séjour agréable, service du personnel et restauration très bien. L'état général de la suite fait un peu vieillot et le mobilier également. Mais cela reste tout à fait acceptable. Le confort de la literie était bon.

I would do the experience again but a little freshening up would not be refused, such as plumbing, painting and sanitary furniture.

Most warm welcome from the receptionist. Restaurant and bar open, after a long drive that was brilliant.

There was oo team at this hotel, just 1 hard working young woman
The accomodation is fine but food was barely edible.

Thuis hotel must do what thee promesse. They sau that they have a restaurant 7 in 7. It was closed. When we came back from a restaurant in th town, We see a regular Customer who was eat in the restestaurant, the charchers for electric cars dont work. Whe had chosen this hotel for this two items. When we arrived the chef of the hotel was unfriendly.

Everything very good, very helpful staff.
Single problem was a very uncomfortable mattress!

Hotel needs an overall refurbishment. It is tired

Staff were excellent, location excellent, rooms need a refresh otherwise no ossues

Friendly helpful staff. Our meal was beef skewers, they were disappointing- meat was tough

Very helpful and welcoming staff on arrival

Great for a stop over for the port. The staff are lovely!

Despite the convenience of location for leShuttle, I won't be staying here again.

very warm welcome, the meal was very good

We found the staff welcoming and helpful.

The hotel room was fine. A little dated but clean. great location.
Disappointed we couldn't get food in the restaurant at 9:20pm. The receptionist told us they weren't taking any more food orders although there were plenty of tables available and pointed us in the direction of some fast food outlets.
Good WiFi

Rooms dated and dirty.
Electric sockets hanging off the wall, plug sockets don't work, mould around the shower, bare rooms with no amenities and mismatched furniture, random switches that don't do anything. Gives the place a really run down shabby feel. Like staying in a car boot sale room. Bed small for 2.
No aircon or fan.
Heating looked very dubious.
Bathroom minimal. Paper cups.
Very poor vegetarian food options. No children's food options at all. No vegan options at all.
Came down to breakfast to find the staff member ogling women on his phone. Didn't seem to care that I'd noticed or that my 2 daughters also noticed.
Coffee machine broken.
No milk alternatives.
Basic breakfast. Small croissants and pain au chocolates.
It is near the tunnel. Still a very poor hotel though.

Personnel tres sociable et à l'écoute
Prend son travail trés à coeur
Les salles de bains auraient besoins d'un rafraîchissement
La literie devrait êtres changé et les drap sont trop petits

Super !! Eigene Parkplätze auf dem Gelände

Very convenient, needs updating

Great value for money positioned just outside city centre with secure parking. A short taxi to centre or beach or a long walk. Rooms clean and quiet at back with no views. Dinner menu a bit limited but adequate unless you are vegan or vegaterian. Amazing breakfast. Would recommend for a stop over of 1 or 2 days as Calais has much more to offer than the ferries.

Great location. Free parking outside hotel. Friendly and helpful host. Delightful breakfast. Room was clean and very comfortable bed. Although was a little small it was great for an overnight stay. I don't have anything negative to say about our visit

Hotel chosen by default given the low rating. There were no more places left elsewhere or at unreasonable prices this weekend of August 15. Admittedly the decoration is dated but that is the only point to complain about: the rooms are very clean and comfortable and the hotel is quiet and well located. We slept very well.

Qualité prix pas au rendez-vous, chambre sale , salle de bain avec moisissures

Hotel rather well located, close to the center, beach, etc... Easy to access. A small booklet with the key sites to visit in the region is available in the room. Which is rather well thought out for tourists.

I would say that the hotel needs a bit of modernization

Hotel well placed for visiting the region of the two Caps. Friendly team, concerned about the well-being of its customers.

Hello, thank you to the team for their know-how and interpersonal skills. The hotel is nice overall, however the bedding did not suit me, the bed was too low. For breakfast, it is not possible to eat cold cuts which are only pork, it would be wise to offer poultry, sausages, ham, etc. You have good local cheeses, it is a shame that you offer factory cheeses. No noise in the hotel, which is good. The hotel is in its original condition in the rooms regarding the decoration and the carpet in places is dirty with beautiful stains. The young man at the reception informed me that the hotel is going to have work! It's great! I would like to come back to the breakfast, the pastries are very good and the bread is excellent! I will come back as well as my friends! Think of people who do not eat pork please!

Se fut une première pour nous
Nous avons tres bien dormi le petit déjeuner étais corecte au prix nous avons manger a notre faim
La chambre était tres propre et bien insonorisé
Le personnel était serviables et tres agréable
Nous reviendrons avec plaisir

Booked a room, arrived and were told they were full.
Had to sleep in the car after travelling a whole day.
Very disappointing and wouldn’t wish that on anybody.

Very basic but decent for a short term stay. Clean. Limited service and English. Lovely and very helpful madam at reception

I booked via booking.com for one night for me and my 7 year old son as a pit stop on our way back to Dover. I requested a late check in which they agreed to saying it was no problem as they had a 24 hour reception. So on the day I was meant to check in I rang the hotel to confirm the check in time which they again agreed to. I arrived at the agreed time after driving from Paris only to be told there were no rooms. I showed the confirmation email and the receptionist retrieved my booking but still insisted there were no rooms. I was turned away at 4:00am with my 7 year old son after a four hour drive from Paris even though I provided evidence of my booking and turned up at the agreed time. The receptionist was unapologetic and the whole experience was awful. Do not trust this hotel, do not stay. P.s after all of that they have the audacity to send me an email asking me to rate my stay😂

The room was barely adequate - clearly designed for a single person not a couple. No wifi working in the room. Apparently the chef was on days off and had clearly left food to be reheated under the grill. Dos de cabaillaud was nigh inedible. One member of staff struggling to be receptionist, server, and chef - she did really well and could not have been more charming and willing to help. Same thing at breakfast - but not such good or pleasant service.

Did the job but was old and tired

Really handy for the A16 and Eurotunnel Terminal. Staff really helpful. Rooms are comfortable although the bathroom is a little cramped. Food was excellent, really enjoyed the evening meal, good menu.

Aesthetically unpleasing. Very white lighting. Damp room, had trouble sleeping. Feels a bit dirty because things like radiators are old and a bit rusty

The hotel is located conveniently close to Le Shuttle terminal.
The hotel was easy to find.
It has its own outdoor parking area on site.
The reception staff were helpful.
The room was adequate in size, comfortable with good facilities.
Overall a good experience.

As a single person I was made to feel very welcome...the staff were so friendly and polite ,I enjoyed my evening meal,my room was comfortable and clean ,good safe parking

Hello, I paid 20th for 2 stupid lunches, telling me it's until 11 a.m. and we arrive at 10:30 a.m. and the big carrot tells me too late, I was until 10 a.m. and they don't even reimburse me pffffff, real serious jokes

Great staff and close to the Eurotunnel

On out outward journey, there were sachets of tea and coffee but no kettle. I had to go down to reception to ask for one. We had booked a double room but there was only one towel, I had to go back to reception to request another bath towel. We have stayed many times and looked forward to the breakfast; this time however the breakfast for very poor in its quality and produce available. Having stayed many, many times, this was our last, we will not be staying again.

A nice hotel ideal for a city trip. There was a parking place, the hotel offered breakfast and in the evening dinner. The staff was friendly and helpful.

Filthy WC. Filthy, moldy shower. Smelly pillow. Terrible food.

Very polite night staff. Good location.

Adequate hotel, but tired around the edges

Friendly staff . Room ok but a little dated .
Food dissapointing . Frozen, microwaved

Nice hotel for travellers

Outside of the hotel looks nice . However it claims to have secure parking, this is not the case, no gate or barrier . It claims to be pet friendly but our dogs were not welcome in the bar area at breakfast.

We booked because it had an onsite restaurant, when we arrived we were told we coukdnt have food as it was booked for a private party !!!

The rooms are very tired ,i had the base ,but no kettle !!! . The toilet was very much like something from an old hospital ward facility .

Noisy, room very small

nice hotel. Rooms a little cramped.
Wonderful helpful staff.

Convienient location. Helpful staff. Comfortable bed. Good resturant. Free parking.

Nice cottage with good service. Just price is a bit high.

The room is very basic, but some things do not work or are faulty. The tv didn’t work and the receptionist said ohh it’s the whole hotel. Lie as the coax cable had been cut and didn’t reach the tv. No kettle just the electric hub bit. The bathroom basin plug didn’t work you had to get under the basin and pull a lever that had parts missing and when it emptied out it filled the shower with black scum and water.
Staff laying on the sofa in the small lounge.
It’s a cheap place to stay but the basics should work. The breakfast is definitely not worth it.
I did find the EV charging station good

Het is een verouderd hotel en je hoort ‘s nachts echt alles, verkeer op straat, deuren, mensen op de gang,….
De parking is veel te klein voor alle kamers en je kan heel moeilijk in en uit je parkeervak met langere wagens.

Good welcome, very clean room, some outdated equipment. Calm.

There were people in the restaurant eating. When I asked how long the restaurant was open, I was told that the restaurant was closed and that the group was just cyclists. You couldn't get anything to eat or drink. The rooms were very run down, very thinly soundproofed and the price was way too high. I won't stay here again.

A young staff (man) was not friendly.
The electric plug in the room was damaged, I asked them to fix, they told me that it has been fixed, but it was not!!!
They called room at 10:40 and said, note that you must check out before 11:00, this is not friendly at alllllll

Van onthaal tot goodbye excellent

Hôtel un peu désuet mais très propre. À privilégier pour une étape ou un WE maximum. Mention spéciale au personnel qui est très aimable et qui est aux petits soins avec les voyageurs. À noter que l’hôtel dispose de 3 bornes de recharge (dont deux rapides) très efficaces.

Very welcoming experience, nothing was to much trouble, very accommodating

Excellent very friendly

Hey not luxury but good value for the price and very convenient. Staff went out of their way to make us and our dogs welcome-thank you! We will definitely come back next time.

Very helpful and friendly staff, good parking facilities. Super clean good breakfast

I have never had such a bad stay anywhere as this place!
Wi-Fi- none existant on the firstly floors at all. The receptionist advised there was a current problem. Checking on previous reviews,this 'current' problem has been there for over at least 3 years!
Restaurant- the receptionist was also the bartender and waitress. Only one other couple dining (one of them returned their meal). €34 for a 3 course sub-standard meal. The bar is basically in the restaurant and I had to ask a party of 4, who’d been drinking heavily, to turn down their very loud ‘Bollywood’ music (the staff never intervened).
Room- a ‘twin’ bed room. Obviously 2 kid’s beds pushed together, 4 inch mattresses on a slatted base. No sleep whatsoever!
DO NOT BOOK THIS HOTEL!!

Everything was great, I would definitely come again.

This hotel deserves to be better maintained. The washbasin seals are loose, the heater has an auxiliary radiator, the shower seals are black... the style of the decoration dates from the 80s...

We have stayed here before but found the hotel rather shabby and in need of urgent refurb. No lights in corridor, very dated bathrooms and staff sleeping when we arrived for breakfast in the reception area. Laughable really.

We have been to this hotel possibly more than 20 times .. It is good access for the channel tunnel, But we find it very expensive in comparisson to other hotels we stop at on route to Spain. I complained the last time I was there to the receptionist about problems with the room . These hadn't been fixed . This time we were told that breakfast was served from 6.30am till 10 am . we arrived down at 10 .0 clock and the guy was hurrying us up saying we only had 20 minutes , we weren't the last down either.. I wasn't best pleased as he kept walking up and down obviously waiting for us to finish

Nice welcome staff. Good price and nice basic food

excellent brief stay

We like staying at the Cottage. It is getting a bit tired, but any problem is sorted out by the staff with cheerful service.

Simple and comfortable

Very welcoming and friendly. On-site dinner ideal after a long journey. Ideal for single travelers and very convenient for Euro Tunnel.

The hotel is ideally situated for the Channel Tunnel. However, it would very much benefit from a good refurbishment throughout, I first stayed here 17 years ago, and little has been done to change the decor or facilities since then. The staff, both at Reception and in the Dining Room were warm, welcoming and very pleasant and efficient. However, the food offerings, while adequate, do not meet the standard or quality of years gone by.

The establishment is OK, quite basic in equipment but very welcoming in reception and service. The bad rating for the arrival is because the access is not at all obvious, even if you can see the building from the road. The GPS gives wrong directions, and from time to time we arrive at the other side of a hedge!!

Everything is perfect for spending the night before or after Ferry: very good location ( close to Ferry and to the Motorway), free parking, 24 hours check- in and check- out), very friendly staff, good breakfast, good rooms( basic but everything you need: comfortable beds, heating, toilet and shower) . We will definitely stay again. Good value for money.

This hotel needs a complete renovation, the room was cold, you could not turn on the heater in the bathroom. All in all a poor night's sleep. Will not use this hotel again.

Internet is too slow and keeps stopping, not able to get evening meals over the New year when other restaurants are closed or over booked

Nice staff, comfortable and good food

Nothing to complain about Ideal location close to the main access points Very good value for money

Overall a very disappointing experience, I am disabled and needed a room with disabled facilities the “disabled” room we were given in our opinion is definitely NOT suitable for a disabled person. There was a bath but could not be used as with my disability I could not gain access to get into it, a walk-in shower as other hotels have is much more suitable, the bed was far too close to the wall and very uncomfortable I had to use my rollator as my wheelchair would not fit in the space provided, I do not recommend.

Great stay

I wanted a hotel with character and that's exactly what I got. Real people, real food

Friendly and clean