Deirdre K.
9 / 10
Blijf binnen 03/2020 -
Mening ingediend 18/03/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Ann-Jo P.
7 / 10
Blijf binnen 03/2020 -
Mening ingediend 18/03/2020
I stayed at your hotel with 2 dogs, great, but I payed 22€ for the dogs, a water bowl was not even provide which is a shame.
Zie hotelier antwoord
Dear Mrs and Mr Proos,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Hôtel Cottage (CALAIS)
Anonyme .
7 / 10
Blijf binnen 03/2020 -
Mening ingediend 18/03/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 03/2020 -
Mening ingediend 08/03/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
D B.
8 / 10
Blijf binnen 03/2020 -
Mening ingediend 05/03/2020
Very friendly and helpful!
Zie hotelier antwoord
Dear Mrs and Mr Bellinga,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
10 / 10
Blijf binnen 03/2020 -
Mening ingediend 04/03/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 03/2020 -
Mening ingediend 02/03/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 02/2020 -
Mening ingediend 27/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 02/2020 -
Mening ingediend 26/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Alison M.
8 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
David D.
9 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
The receptionist was exceptionally polite and went out of his way to organise breakfast for us before the normal 6am start.
Zie hotelier antwoord
Dear Mr Donald,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,Catherine COQUET
Hotel Manager
MARIE-Pierre D.
8 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Rapide efficace propre confortable
Zie hotelier antwoord
Madame, Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
P.
6 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Most items on dinner menu not available. Food served not of good standard. Wish we’d eaten elsewhere
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Robert C.
9 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 02/2020 -
Mening ingediend 25/02/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 12/2019 -
Mening ingediend 03/01/2020
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Véronique D.
9 / 10
Blijf binnen 12/2019 -
Mening ingediend 31/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 12/2019 -
Mening ingediend 31/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Carroll M.
9 / 10
Blijf binnen 12/2019 -
Mening ingediend 31/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 12/2019 -
Mening ingediend 31/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
William E.
10 / 10
Blijf binnen 12/2019 -
Mening ingediend 23/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Maria cristina F.
8 / 10
Blijf binnen 12/2019 -
Mening ingediend 23/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 12/2019 -
Mening ingediend 21/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 12/2019 -
Mening ingediend 21/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
6 / 10
Blijf binnen 12/2019 -
Mening ingediend 21/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
5 / 10
Blijf binnen 12/2019 -
Mening ingediend 20/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
David D.
7 / 10
Blijf binnen 12/2019 -
Mening ingediend 18/12/2019
Staff are welcoming and friendly. The Hotel is just minutes from the eurotunnel.
Anonyme .
8 / 10
Blijf binnen 12/2019 -
Mening ingediend 16/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Glynis A.
10 / 10
Blijf binnen 12/2019 -
Mening ingediend 11/12/2019
Very helpful reception staff. Happy to change our room to ground floor as we had a lot of luggage. Would highly recommend for an overnight stay.
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Peter M.
8 / 10
Blijf binnen 12/2019 -
Mening ingediend 10/12/2019
A big thank you to Antoine, the night reception for his invaluable help with our sick dog!
Zie hotelier antwoord
Dear Mr Moris,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 12/2019 -
Mening ingediend 08/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 12/2019 -
Mening ingediend 07/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
5 / 10
Blijf binnen 12/2019 -
Mening ingediend 03/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 12/2019 -
Mening ingediend 03/12/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Barbara W.
4 / 10
Blijf binnen 11/2019 -
Mening ingediend 30/11/2019
The hotel was practically empty. Only 2 cars in car park. It felt quite creepy. I was not happy staying there.
Anonyme .
10 / 10
Blijf binnen 11/2019 -
Mening ingediend 27/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Lez F.
10 / 10
Blijf binnen 11/2019 -
Mening ingediend 16/11/2019
Very handy for tunnel and ferries staff very friendly restaurant and bar good also
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 11/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Leslie F.
4 / 10
Blijf binnen 11/2019 -
Mening ingediend 11/11/2019
In need of a refurbishment, beds too low and too narrow
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Anonyme .
2 / 10
Blijf binnen 11/2019 -
Mening ingediend 10/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Derek D.
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 09/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 11/2019 -
Mening ingediend 07/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Jonathan B.
7 / 10
Blijf binnen 11/2019 -
Mening ingediend 04/11/2019
Helpful and pleasent staff, well placed for the Motorway/Tunnel/Ferry Port, not too expensive. Did not have the breakfast, Dog friendly.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 03/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Véronique D.
10 / 10
Blijf binnen 10/2019 -
Mening ingediend 03/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 11/2019 -
Mening ingediend 03/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Paul R.
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 02/11/2019
Fantastic location for British travellers going to and from the euro tunnel close to well known food outlets . Also a good pint at the bar
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 02/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 11/2019 -
Mening ingediend 02/11/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Walter B.
10 / 10
Blijf binnen 10/2019 -
Mening ingediend 31/10/2019
Pas assez des serviettes de toilettes ds la salle de bain Personnel à l écoute
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Directrice
Arie D.
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 31/10/2019
Personages agreable,presentation est Example pour les rois en la monde
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 31/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 10/2019 -
Mening ingediend 25/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Catharine P.
10 / 10
Blijf binnen 10/2019 -
Mening ingediend 25/10/2019
Your staff were lovely, welcoming and helpful. The food was good. We really enjoyed our brief stay
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Mireille B.
9 / 10
Blijf binnen 10/2019 -
Mening ingediend 25/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 20/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Alison A.
10 / 10
Blijf binnen 10/2019 -
Mening ingediend 19/10/2019
The only issue I had room 100 some one before had smoked heavily in the room spoiling it. I could smell it strong even in the bed. Smoking should be banned completely from hotels. It was very late when I arrived and did not want to make an issue of it. The night staff were excellent, I have stayed here many times.
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
6 / 10
Blijf binnen 10/2019 -
Mening ingediend 18/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Philippe D.
7 / 10
Blijf binnen 10/2019 -
Mening ingediend 18/10/2019
Un accueil parfait avec un personnel très présent.,à l'écoute du client et très sympathique Une cuisine simple mais de qualité. Il serait bien de rafraîchir les chambres ( déco et matériel dans la salle de bain) Je recommanderai cet établissement
Zie hotelier antwoord
Madame / Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
Anonyme .
5 / 10
Blijf binnen 10/2019 -
Mening ingediend 18/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Robert G.
3 / 10
Blijf binnen 10/2019 -
Mening ingediend 17/10/2019
A functional budget room and friendly, efficient staff but let down by poor food
Zie hotelier antwoord
Dear Mr ROBERT,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at the Cottage Hotel CALAIS, please accept, Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 17/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 15/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 10/2019 -
Mening ingediend 15/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 10/2019 -
Mening ingediend 13/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Zie hotelier antwoord
Dear Mrs Beazer,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Anonyme .
9 / 10
Blijf binnen 10/2019 -
Mening ingediend 08/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
1 / 10
Blijf binnen 10/2019 -
Mening ingediend 07/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Isabelle B.
6 / 10
Blijf binnen 10/2019 -
Mening ingediend 04/10/2019
Personnel très accueillant , très aimable . Malheureusement ce matin pas d'eau chaude dans la salle de bains . L'hôtel est vieillissant
Zie hotelier antwoord
Madame ,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que vous ayez connu un problème d'eau chaude dans notre établissement et tenons à vous présenter nos plus sincères excuses.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires ont été prises afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement , nous vous prions d’accepter, Madame, nos plus sincères salutations.
Catherine COQUET
Directrice
Anonyme .
6 / 10
Blijf binnen 10/2019 -
Mening ingediend 04/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Pavel M.
10 / 10
Blijf binnen 10/2019 -
Mening ingediend 03/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 10/2019 -
Mening ingediend 02/10/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
David G.
7 / 10
Blijf binnen 10/2019 -
Mening ingediend 02/10/2019
Our second stay was marred by the fact that there was no hot water at all when we arose at 6.30am until 8.30 am. I ,A’s did others ,report this to the front desk. No apology, no suggestion of a discount. In fact, the water was coming out of the taps, yellow. The man on the desk said’oh’ and that was it. If one is paying for services , then one expects all to function. This let the hotel down,sadly.
Zie hotelier antwoord
Dear Mr Gaster,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
When you showed up at the reception to reveal this information, my two colleagues in post immediately suggested that you change rooms.
You told them that it was not necessary.
Be aware that the water system was immediately checked, and it turns out that the hot water was indeed existing in the Hotel.
In fact, during your stay, the activity was quiet and in this type of situation, it is desirable to run the hot water for a few more minutes.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at the Hôtel Cottage , please accept, Mr Gaster, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
Anthony W.
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 29/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 29/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Denise C.
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 29/09/2019
We have stayed at this hotel many times before. Last year the hotel appeared very under staffed and we had a long wait in the restaurant, we assumed this was a one off. However on our most recent stay one person was doing all the hotel jobs (reception, bar, waiter and cook) again and the restaurant only had a very limited 'snack' menu. Having said that the member of staff was very friendly and keen to please, so much so he took my partner into the kitchen to check the steak was cooked to his liking! We hope the hotel can get back to its previous excellent standard.
Zie hotelier antwoord
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Anonyme .
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 27/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Christine H.
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 27/09/2019
Restaurant dinner was excellent and good quality however the room and bathroom were both very small and in need of decoration. Great location near the motorway.
Zie hotelier antwoord
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Anonyme .
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 27/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 24/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 23/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Mark G.
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 21/09/2019
Convenient for channel tunnel terminal. friendly, helpful staff. Comfortable, clean room. The evening meal was very good, freshly prepared and accompanied by a decent wine.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 20/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 20/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Richard H.
10 / 10
Blijf binnen 09/2019 -
Mening ingediend 20/09/2019
As every time I have stayed here, clean, comfy, quiet, easy parking, great location and really friendly staff . Thanks
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
10 / 10
Blijf binnen 09/2019 -
Mening ingediend 18/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Frank D.
4 / 10
Blijf binnen 09/2019 -
Mening ingediend 16/09/2019
have stayed here in past a number of times but it seems to be very tired and in need of renovation
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 16/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 16/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 15/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 15/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
5 / 10
Blijf binnen 09/2019 -
Mening ingediend 14/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Michael J.
2 / 10
Blijf binnen 09/2019 -
Mening ingediend 13/09/2019
It was a dirty, dank, noisy room. We’d never stay there again!
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
Janet B.
10 / 10
Blijf binnen 09/2019 -
Mening ingediend 10/09/2019
The young man did wonderfully in his own . Was a bit much to make supper and cover the reception and serve at the bar . Room very tiny but comfortable lovely hot strong shower . Bit tight for my 84 year old mom but had a really good nights sleep . Thanks
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
2 / 10
Blijf binnen 09/2019 -
Mening ingediend 08/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 09/2019 -
Mening ingediend 08/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Carole S.
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 08/09/2019
Although I booked with booking.com I presented to reception my logi loyalty card but he said it was not applicable and refused to activate my points. Maybe I should book with logi or privately if I go again there
Zie hotelier antwoord
Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
J.L.M. V.
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 08/09/2019
goed hotel, erg jammer dat de tv niet werkte ondanks de vele inspanningen van de receptionist die ook monteur, barman en ober was.
Zie hotelier antwoord
Geachte heer/mevrouw,
Hartelijk dank dat u de tijd genomen heeft om uw ervaring met ons te delen.
Uw opmerkingen zijn heel waardevol voor ons en helpen ons om u nog beter van dienst te zijn bij uw volgende verblijf.
Met hartelijke groeten,
Catherine COQUET
Manager
Sheena H.
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 08/09/2019
we have stayed many times over the years, and now twice in last 2 months. It appears to have gone downhill. Bathroom did not smell clean, daughter room had broken kettle and problem with sink also. Main problem I think was lack of staff on a busy Saturday night. Young man on duty was doing amazing job but too busy for one person.
Anonyme .
8 / 10
Blijf binnen 09/2019 -
Mening ingediend 07/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 09/2019 -
Mening ingediend 07/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 09/2019 -
Mening ingediend 07/09/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Julie C.
10 / 10
Blijf binnen 09/2019 -
Mening ingediend 05/09/2019
I have stayed here for the past 15 years. Enough said
Zie hotelier antwoord
Dear Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Manager
Deirdre C.
10 / 10
Blijf binnen 08/2019 -
Mening ingediend 01/09/2019
The staff were super I had booked the wrong date and they sorted it out,the staff were like lovely,we had a lostay and would recommend this hotel to anyone and we would definitely stay again
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
C.COQUET
Manager
Denise S.
5 / 10
Blijf binnen 08/2019 -
Mening ingediend 01/09/2019
Prix exorbitant pour une petite chambre sans mini bar, bruyante, sèche-cheveux trop lent. Cependant le personnel est très gentil et professionnel.
Zie hotelier antwoord
Madame,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.
C.COQUET
Directrice
Jerome C.
1 / 10
Blijf binnen 08/2019 -
Mening ingediend 01/09/2019
Le rapport qualité prix n'est pas au rendez-vous. Désolé
Zie hotelier antwoord
Monsieur,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.
C.COQUET
Directrice
Owen S.
1 / 10
Blijf binnen 08/2019 -
Mening ingediend 01/09/2019
Run down, a bit smelly and no staff
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
Anonyme .
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 27/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
David C.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 25/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
6 / 10
Blijf binnen 08/2019 -
Mening ingediend 25/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Éric M.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 25/08/2019
Bémol : j’avais réservé une chambre familiale à 158€ et on m’a téléphoné 2 jours avant mon séjour pour le dire qu’il y avait eu un bugg avec Booking.com et qu’il n’y avait plus ce genre de chambre . Par contre, on me proposait 2 chambres proches l’une de l’autre. J’ai accepté mais quand j’ai payé à mon départ j’ai constaté qu’on m’avait facturé le prix pour 2 chambres, soit +/- 25 euros de plus. Pourquoi dois-je payer plus cher pour un bugg informatique qui ne le concerne pas ?
Zie hotelier antwoord
Cher Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Nous tenons cependant à vous présenter nos excuses pour le désagrément .
Sincères salutations,
Hôtel Cottage (CALAIS)
Anonyme .
6 / 10
Blijf binnen 08/2019 -
Mening ingediend 25/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Gill L.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 25/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Philip W.
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 24/08/2019
Surprisingly good evening meal, with superb staff serving the food and drink
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
6 / 10
Blijf binnen 08/2019 -
Mening ingediend 24/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Valerie B.
7 / 10
Blijf binnen 08/2019 -
Mening ingediend 24/08/2019
Excellent reception staff . We arrived after midnight and there was still some one to greet us . This is a real bonus when you have done a late crossing on the tunnel .
Zie hotelier antwoord
Madame,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
Anonyme .
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 18/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Keith F.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 18/08/2019
Bathroom outdated, room ok. Good restaurant and staff. Excellent location for tunnel. To be expected but disappointed in price increase comparing August with January.
Zie hotelier antwoord
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Véronique D.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 16/08/2019
Accueil chaleureux Cadre agréable
Zie hotelier antwoord
Chère Madame,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
Mary P.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 16/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Jeffrey T.
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 16/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 15/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anthony M.
10 / 10
Blijf binnen 08/2019 -
Mening ingediend 14/08/2019
Value for money. Perfect location if using the Euro Tunnel. We regularly stop here.
Zie hotelier antwoord
Dear Mr Meechan,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Manager
Sophie F.
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 14/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Patrick M.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 11/08/2019
The hotel was definitely value to for money in an excellent location. The staff were very helpful and pleasant.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Hilary J.
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 09/08/2019
Easy to find from the ferry when first driving on the right !! Staff lovely - breakfast a little limited
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
6 / 10
Blijf binnen 08/2019 -
Mening ingediend 09/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 08/2019 -
Mening ingediend 03/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 08/2019 -
Mening ingediend 02/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Els V.
8 / 10
Blijf binnen 08/2019 -
Mening ingediend 02/08/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Maarten M.
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 31/07/2019
Goede prijs-kwaliteit-verhouding. Mooie centrale ligging. Uiterst vriendelijk personeel. Het gebouw is wat gedateerd en dat had ik bij voorbaat ook verwacht. Verwachtingen op voorhand zijn waargemaakt. Ontbijt vanaf 6:00 vind ik bijzonder aangenaam zodat ik vroeg op pad kon gaan.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 28/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 28/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Glenn T.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 28/07/2019
Better than expected ....a lot better than a 2 hour ride to a damp tent in Belgium ...many thanks
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 28/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 27/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 27/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 07/2019 -
Mening ingediend 27/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Diana M.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 26/07/2019
Very welcoming even at midnight. Much improved bed comfort since our previous stay and better food and refreshments
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Alessandro R.
6 / 10
Blijf binnen 07/2019 -
Mening ingediend 26/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Simonetta F.
4 / 10
Blijf binnen 07/2019 -
Mening ingediend 24/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 24/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 24/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 07/2019 -
Mening ingediend 24/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Gordon A.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 21/07/2019
We have stayed at this hotel many times over the past 30 years. The staff are very friendly and the hotel is very close to the tunnel or the port, but it dose need a little up dating,
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manage
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 21/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Jeffrey C.
6 / 10
Blijf binnen 07/2019 -
Mening ingediend 21/07/2019
There was much confusion over placing the dinner order although she seemed to speak good English and understand well. When it finally arrived it was good but the quality of service was poor.
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
Peter P.
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 20/07/2019
Staff were excellent and food in restaurant was very good ( evening meal)
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Mireille B.
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 17/07/2019
C était notre 2eme séjour dans cet hotel,retenu pour la proximité du Shuttle et de l'heure matinale de service du petit dej
Zie hotelier antwoord
Madame / Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
Anonyme .
1 / 10
Blijf binnen 07/2019 -
Mening ingediend 17/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 16/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Eileen R.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 16/07/2019
I think £60 was alot to pay for this room compared to other rooms where we paid the amount but the standard was much higher.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manage
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 15/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Frank B.
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 15/07/2019
Sehr gut geeignet für eine Übernachtung in der Hafenstadt Calais.
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 14/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 14/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 07/2019 -
Mening ingediend 14/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 13/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 13/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Maurice E.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 13/07/2019
Very helpful staff. TV signal needs to improve.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Manage
Anonyme .
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 12/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Sheena H.
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 11/07/2019
We have stayed here may times and for well over 10 years. Breakfast is adequate but is not as varied as when we first started to come. Décor is looking tired too but friendliness of staff is worth coming for and hotel very well situated when coming from England and especially if using for an overnight stay. On this occasion we were here for 4 nights to visit surrounding area and do some shopping.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel manager
Anonyme .
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 11/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Raymond J.
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 10/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 10/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 10/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Corrado G.
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 09/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Beverley T.
8 / 10
Blijf binnen 07/2019 -
Mening ingediend 08/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
MIREILLE J.
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 07/07/2019
Simplement le lavabo de la salle de bain est un peu ""vieillot"" , la prise électrique de la salle de bain de la salle de bain pas très bien fixée de même que la lunette des toilettes. Néanmoins je suis très satisfaite de cet hôtel. Bien qu'ayant beaucoup de travail, le personnel est accueillant et poli
Anonyme .
5 / 10
Blijf binnen 07/2019 -
Mening ingediend 07/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 07/2019 -
Mening ingediend 05/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
6 / 10
Blijf binnen 07/2019 -
Mening ingediend 05/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Peter K.
9 / 10
Blijf binnen 07/2019 -
Mening ingediend 05/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 07/2019 -
Mening ingediend 05/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Anonyme .
7 / 10
Blijf binnen 07/2019 -
Mening ingediend 05/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
5 / 10
Blijf binnen 06/2019 -
Mening ingediend 02/07/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
5 / 10
Blijf binnen 06/2019 -
Mening ingediend 30/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 30/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 30/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Alan M.
5 / 10
Blijf binnen 06/2019 -
Mening ingediend 29/06/2019
We booked on line, requesting two ground floor rooms close together due to mobility problems and one room being for children. Despite receiving an acknowledgment, stating that this would be done, on arrival we were allocated one ground floor room and one on the first floor. On complaining, a second room was serviced on the ground floor for us, after waiting about 20 minutes. There was no cook available that evening leading to a restricted menu so we went out to a restaurant for dinner. The rooms were clean but “tired”, as were the bathrooms. Breakfast buffet was sparse and, when food had been taken, customers had to ask for the buffet to be replenished. The two good things about the hotel were the secure parking and the staff, who were friendly and helpful.
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Anonyme .
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 29/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 27/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Richard G.
5 / 10
Blijf binnen 06/2019 -
Mening ingediend 23/06/2019
La tele ne foctionne pas. Image saccadée inutile
Zie hotelier antwoord
Dear Sir,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
3 / 10
Blijf binnen 06/2019 -
Mening ingediend 23/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 22/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Andrew B.
10 / 10
Blijf binnen 06/2019 -
Mening ingediend 19/06/2019
Excellent staff, very polite and helpful. Breakfast at the Harvester was ok but on our second morning they said something was wrong with the equipment so no cooked breakfast!
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Anonyme .
10 / 10
Blijf binnen 06/2019 -
Mening ingediend 19/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 18/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 18/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 18/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
6 / 10
Blijf binnen 06/2019 -
Mening ingediend 17/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 06/2019 -
Mening ingediend 17/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 16/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
4 / 10
Blijf binnen 06/2019 -
Mening ingediend 16/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Keith O.
6 / 10
Blijf binnen 06/2019 -
Mening ingediend 16/06/2019
No greeting on arrival, she was serving at the bar. Decor very dark and dated. Beds comfortable. Hallway not vacuumed. Kerb appeal excellent. Free parking good. Breakfast nice but expensive. Paper cups in room!!!!
Zie hotelier antwoord
Dear Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Anonyme .
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 15/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 15/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 15/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Pierre B.
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 15/06/2019
salle de bain demandant un bon rafraîchissement avec entre autre la suppression du rideau de douche peu hygiènique
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Anonyme .
3 / 10
Blijf binnen 06/2019 -
Mening ingediend 13/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Michael H.
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 13/06/2019
Extremely convenient for late night arrival via LeShuttle!
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Yvonne B.
10 / 10
Blijf binnen 06/2019 -
Mening ingediend 13/06/2019
Fabulous comfortable bed and bedding very lovely staff nice beer
Zie hotelier antwoord
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
C.COQUET
Hotel Manager
Ian E.
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 12/06/2019
The hotel is billed as having a restaurant. There was a very limited snack menu which did not give value for money.
Zie hotelier antwoord
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manag
Martin R.
6 / 10
Blijf binnen 06/2019 -
Mening ingediend 12/06/2019
Have stayed here before, and yet again there was no restaurant/dinner service, just a few snacks. so I had to go out for a good meal.
Zie hotelier antwoord
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Michael S.
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 12/06/2019
We've stayed here several times, and have always been happy with it. (we've already booked our next stay!) It was a shame that there were only snacks in the evening this time, but we found a restaurant nearby.
Zie hotelier antwoord
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Tony T.
9 / 10
Blijf binnen 06/2019 -
Mening ingediend 11/06/2019
Room 215, no plug in shower/bath but apart from that everything was fine. Very good Wi-Fi receptoon.
Zie hotelier antwoord
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Peter B.
7 / 10
Blijf binnen 06/2019 -
Mening ingediend 10/06/2019
+· De locatie bevond zich van een wandelafstand tot aan het centrum(30 min) Als je naar zee ging was het wel 1u wandelen door het centrum. Het eten op restaurant was goed al vond ik persoonlijk de porties wat klein. Het ontbijt was niet heel uitgebreid ma
Geneviève L.
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 07/06/2019
Nous avons passé un très bon séjour, l'accueil était particulièrement chaleureux et arrangeant avec nos trois enfants.
Anonyme .
7 / 10
Blijf binnen 05/2019 -
Mening ingediend 07/06/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
William D.
8 / 10
Blijf binnen 06/2019 -
Mening ingediend 07/06/2019
salve si sta bene bel parking bella doccia una sala pranzo colazione e cena io ho preso un caffe avevo fretta hotel dista poco da tutte le direzioni di calais bello saluti
Zie hotelier antwoord
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Anonyme .
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 21/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Peter H.
7 / 10
Blijf binnen 05/2019 -
Mening ingediend 21/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
1 / 10
Blijf binnen 05/2019 -
Mening ingediend 21/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 16/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Sandy C.
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 11/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Michael S.
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 10/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Nigel M.
8 / 10
Blijf binnen 05/2019 -
Mening ingediend 10/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 05/2019 -
Mening ingediend 09/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Martin R.
8 / 10
Blijf binnen 05/2019 -
Mening ingediend 07/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
9 / 10
Blijf binnen 05/2019 -
Mening ingediend 06/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Dany J.
3 / 10
Blijf binnen 05/2019 -
Mening ingediend 04/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Anonyme .
10 / 10
Blijf binnen 05/2019 -
Mening ingediend 03/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Kacey R.
7 / 10
Blijf binnen 05/2019 -
Mening ingediend 03/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
Chris R.
6 / 10
Blijf binnen 04/2019 -
Mening ingediend 01/05/2019
Deze gastheeft de locatie online bekeken zonder opmerkingen achter te laten.
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