Restaurant Cottage

No problems, all as expected.

Understaffed at reception and evening drinks and food. The man appeared very stressed. Bathroom very small.

Good little hotel reasonable price small room but had everything we needed only downside was my bed was extremely hard and uncomfortable but my husbands was ok

For a room costing £50 GBP the hotel itself is fine. Positives: The bed was above average in terms of comfort. Minor disappointments: lack of bedside plug sockets (not overly important, I know) and lack of any soap/shampoo/gel (dispensers empty). Major disappointment: the hotel lists a policy of max 2 pets per room and a charge of 12 Euros PER STAY. I was disappointed that I was charged this PER DOG meaning an extra cost of 24 Euros which is somewhat disproportionate compared with the room cost and also, in my view, without any justification or logic. The room would still have been cleaned the same either way and no service was provided. My booking was then listed as cancelled on Booking.com by the hotel. The cynic in me wonders whether it was an attempt to avoid a less than positive review on that website, but perhaps it was just an error.

A good budget hotel very easy connection for the tunnel parking is free breakfast good choice

Bien situé. Petit déjeuner copieux avec choix et personnel aimable et réactif !

Excellent stop off after tunnel it’s very close. Very clean and good value. Restaurant was closed when we arrived but menus looked good.

Pas d'eau chaude durant les deux nuits. Un réseau Wi-Fi de mauvaise qualité empêchant de travailler correctement. Dommage car un accueil de grande qualité

Impossible d’avoir de l’eau chaude
C’est inadmissible

Très bon accueil. Comfortable et chaud. Idéal pour une étape en attendant la traversée ou en descendant. Parking gratuit et sécurisé. Bon restaurant et bar. On reviendra!

We have stayed at the cottage hotel quite a few times over the years and we have always had a warm friendly welcome most of the staff have been there a while so it must be a nice place to work
Katrina the manager Valentin and Sophie make you welcome
It’s the place for us to stay when we are in Calais

Very friendly staff. Just needs more maintenance.

Water boiler broken so no hot water this is essential

Very nice staff.

Un accueil chaleureux et c est vraiment l équipe qui a fait la différence. Mention spéciale a Venlentin et Antoine, et au personnel présent lors des petits dejeuners et aux dames qui assurent nettoyage de chambre. Beaucoup de sourires très sympa dans cette équipe! Pour un voyageur pro c est différenciant! Bravo à eux! Ils font fièrement leur métier.

The staff are excellent- warm and welcoming

Accueil excellent et très sympathique.
A voir pour le chauffage de la chambre les radiateurs ne chauffe pas très bien et celui de la salle de bain ne fonctionne pas.

In need of some TLC
Convenient for channel tunnel
Stayed here many years ago and not much has changed! Staff are friendly and helpful
Comfortable rooms, though noisy despite double glazing if room is on the road side! Shower pressure could b better

We have stayed here many times and are always made welcome. Our dog is welcome here too. Thank you.

An enjoyable overnight stay, staff were very pleasant and accommodating. Close to eurotunnel.

Very satisfied with helpful and polite staff. Location is very good for access to Calais town, and the ferry/Eurotunnel services.

Toute était bien sauf un ou deux choses manquant dans le bar / resto. Bon accueil.

Valentin membre du personnel, exceptionnel

Tres bien sauf les portes qui claquent et l'eau chaude qui met beaucoup de temps a arriver

Cet hôtel a du potentiel, pas très loin de Calais, calme, beau parking, personnel accueillant et chaleureux, mais dont l'ensemble de l'hôtel aurait besoin d'une rénovation.

I have used this hotel many times abd for many years, this is the first time I’ve been dissapointed there was no hot water even after running water for 15 minutes, also there Wes some very noisy clients until 3.30 am ( I know this was not the managers fault fault) so not much sleep was had. I love going to this hotel and hope it was just a one off situation

On arrival we were greeted by around 10 to 15 people in the car park just staring at us which made us feel very uncomfortable. They looked like asylum seekers and there were more inside just staring at us. We were the only car in the car park which made it extremely unnerving. When we got to the room it looked like we entered a hostel, the bathroom was not clean and the room was awful. We actually wrote of the money we paid, including breakfast and booked the Holiday inn instead which was cheaper and exactly the opposite to your hotel, a much better experience. I would never recommend your hotel to anybody

Most excellent with the most excellent staff. We always stay there & always will. Delicious food.

Pretty basic, but clean and great value. Very handy for Calais port. Bar (24h)

Nice hotel, great staff, rooms a bit dated but clean and comfortable

Personnel adorable et à l’écoute du client

Hotel complet une seule personne pour le petit déjeuner et l'accueil et la caisse .
Plus de vingt minutes d'attente pour le petit déjeuner plus rien sur le buffet normal une seule personne

Tres acceullant

Très déçu de la chambre : trace d'humidité sur les murs, wc qui coule 1 fois sur 2, pas de nettoyage en dessous du lit, 10 minutes à faire couler l'eau pour avoir de l'eau chaude, salle de bain minuscule.

Déjeuner basique : 2 charcuteries, 2 fromages, du pain et des viennoiseries. et encore le lendemain, une seule charcuterie, 2 fromages.

No hot water !!! As not enough guests staying ,,,ridiculous

Location for EuroTunnel travellers is unbeatable
The rooms are dated but spotlessly clean as was the bed linen. The shower was disappointing
Staff excellent

The staff were very helpful. The hotel was clean but very old fashioned . The breakfast was ok but certainly not worth £9.50 each.