Logis Hostellerie des Clos 3

Excessive price: small room, more than ordinary toilet paper, no welcome tray, no pad/pencil). Restaurant: very friendly service, but the kitchen is overwhelmed, so there's a lot of waiting. Breakfast too expensive (15 euros): no toaster, no lemon for tea, only one kind of bread). Pleasant courtyard garden

THE HOTEL IS GOOD AND PLEASANT OVERALL. HOWEVER, WE WERE DISAPPOINTED WITH THE VERY SMALL MENU WITH A STRONGLY REDUCED SELECTION. FOOD QUALITY WAS OK.

The hotel part would need to be renovated, especially the carpet in the corridors and the bathroom in room 10, high comfort Restaurant RAS

The manager is adorable and the setting is beautiful!

Very good restaurant, very friendly and efficient staff, comfortable rooms.

This is a lovely hotel and we have stayed here before.

We would like the common parts and particularly the lift and outside and at the accesses and entrances to the bedroom accommodaition looking cleaner, brighter crisper and generally more welcoming.

RAS except the missed breakfast Tuesday 8/11

Very nice hotel!

Great hotel, good breakfast. Too bad we were only told that the restaurant was closed after booking.

Nice hotel well located but bad surprise, we went there among other things for the restaurant and the day before our arrival we learned that it was closed as well as the other restaurants in Chablis

Superb as usual

The hotel is very good (charm, location, tranquility, parking, patio and aperitif on the patio) The person on the phone does not know the hotel and gives false answers The restaurant is to be avoided if you are in a hurry. : More than 30 minutes between each dish, too bad because the quality is there

The room was apparently not cleaned, in the entrance hair and dust on the floor, under the bed a patch and a lot of dust. Unfriendly reaction from the receptionist, no apology, suggestion to change hotel if dissatisfied.

Comfortable hotel with sufficient parking space, nice lounge, great restaurant with good choice on the menu. Friendly staff. Nice terrace. Really all you need for a pleasant stay is there. We had a nice clean room, not big, but all was there, including two comfortable seats.

Very good hotel and restaurant in a very charming village.

Lovely hotel in a beautiful town

The room was too small, the bed too small.

The food was fantastic and the wine list the size of a medieval bible!

Neat room and bathroom Nice breakfast and very extensive and tasty dinner Breakfast room very pleasant Restaurant room rather musty but food was served in a friendly manner

Always very friendly service since I come here (more then 10 years).

Room 1 floor requires attention. Service painfully slow in Restaurant. Left in courtyard for 1 hour before order taken.
Decor fine. Staff need training how to check customers needs. Homard arrived without any implements.

Lovely hotel in a lovely town.

All excellent and a top restaurant

This is a lovely hotel with an exceptional restaurant. We would recommend this place to you.

A pleasant experience in this hotel... Impeccable quality and service at the table... Thank you for this moment

Exceptional establishment. The staff is at your service. Their kindness and their availability is remarkable.

Warm welcome, fine room, delicicous Chablis wines and really, very, very, very good food. Next time we are in the area, this is where we will stay. In fact, we could very well schedule a next trip to be able to spend a night and enjoy a dinner here.

The cleaning in the room had not been finalized. The team was very responsive in finding a solution, even late at night. Small car park but you can park on the street. Original kitchen.

Not the friendliest of welcomes. No water on bathroom on day of departure but I believe it affected all of Chablis. Acceptable hotel at a fair price - recommended. Didn’t use the restaurant as Chablis has an abundance of good establishments.

Très joli hôtel. Mais mauvaise literie et assez bruyant.

Very pleasant inn in the heart of the village of Chablis

Friendly dtaff

The room (#10) was well furnished but very noisy: ventilation from the kitchen, humming noises (from a cold store?), gurgling water noises, etc. What good is a nice room if it's noisy at night?

I have been a regular customer in this hotel for years, so I do not need to review it further

Excellent restaurant

Good hotel but I felt it was a little pretentious

Good experience overall. WE were disappointed to find that the gastronomic restaurant is closed Monday and Tuesday without being told when we booked.

We had a room on the second floor and the hallway smelled bad. (Cowshed).

Shower faucets unusable. Very disappointing meal. two courses: turbot fish) served with 4 inedible green asparagus 49 euros can, badly peeled fillet, 36 euros. , thawed and reheated apple pie, all without any flavor. very very disappointed.

Hotel very well located, parking near the hotel, impeccable hotel, and quality catering to recommend

Perfect

Pleasant stay for one night but I regretted that the light from the hallway filtered into the bedroom through the door during the whole night and was visible from the bed.

Perfect

Lovely hôtel, very relaxing. Excellent location in Chablis. Very helpful and friendly staff.

Hotel ideally located in Chablis. Very good food and very warm welcome. Two points to improve: the noise of the wind tunnel at night and the dining room which deserves to be a little more "cosy".

The only downside was that the toilet in the room smelled of urine and we waited a very long time for entry but everything was fine!

overall decent stay! flat, the room quite noisy because of the reversible air conditioning, the basic bedding (orelliers) but comfortable and the non-existent wifi connection.

Love the place!

Spartan room that smelled of paint. Bathroom heater programmed to operate only at certain hours. Room heating only hot air, too dry, unpleasant. No help with luggage. Very bad WiFi. Restaurant closed, despite confirmed reservation.

bon rapport qualité/prix
très bon accueil

A really pleasant hotel, it would have been nice to make more of our stay. Unfortunately my father had an accident and so we couldn't experience the restaurant for dinner, though we did have an excellent lunch at the Bistrot. The staff were so helpful when we needed to get my father to hospital, it was the worst timing as it was right at the beginning of dinner service but they made it feel as if it were no trouble at all. The gentleman especially, I'm sorry I didn't see your name, thank you so much for your help communicating with the ambulance people with my limited French, you were wonderful!

I have stayed in this hotel 5/6 years ago. I had a very pleasant stay with good food & service. This time the dining room was closed so food served in grill. The choice of food was atrocious along with the service so disappointing. Will have to find another place to stay for my visits to Chablis.😢

Un bel établissement, une bonne table, un personnel extraordinaire !

Seul bémol qui ne dégrade toutefois pas l'appréciation globale : prévoir un plan B dans le village pour le stationnement, car le parking est limité en places, surtout lorsque des clients ne comprennent pas qu'il faut y stationner en épi.
Deux restaurants se succèdent dans la semaine : le "bistro" et le "gastro". Le bistro est déjà d'un très bon niveau de qualité, à tester. Le gastro mérite largement d'y passer entre deux et trois heures en fonction du menu retenu.

Helpful reception. Very nice room with a good bathroom. Delicious breakfast. Very well located

Bon hôtel, très bien situé dans Chablis. Le seul bémol est que les chambres sont très mal insonorisées.

Everything was fine except there were no Wi-Fi in our room. Really disappointing.

Room felt very bare. I didn’t have a good sleep at all. Could hear noises everywhere throughout our level, from people on the phone, to cleaners early in the morning and our floor needed replacing. Room had hair in the shower and by the toilet at check in. No hand wash, shampoo or conditioner supplied. Not what I expected for a four star hotel. However the restaurant and location were fantastic and staff were friendly.

Très bon moment. Personnel adorable

Un peu déçu par des choses basiques que l'on attend dans un hôtel en payant près de 150€ la nuit et que l'on ne retrouve pas.
- gobelets dans la salle de bain pour les dents.
- bouteille d'eau de courtoisie dans la chambre.

Très bel hôtel chaleureux et bien décoré dans un emplacement à la fois central et au calme. Chambre avec literie très agréable. Problème de robinetterie dans la salle de bains chambre 21 (difficulté à tourner le bouton de partage entre la douche et le bain). Restauration de qualité mais aucune possibilité de choix à la carte, menu imposé de 3 plats minimum (entrée, plat, dessert ou fromage) pour tout de même 60 €.

Très bel hôtel bien situé en centre ville mais très calme Chambre donnant sur jardin. Restauration parfaite mai service un peu long (45 minutes pour avoir le 1er plat)

Très bon hôtel et personnel très agréable.

A nice venue at in a calm and rustique environment. Reasonable size of room, good quality restaurant serving traditonal dishes made from local products. Impressive winelist, interesting number of local wines at good value. Staff was very willing but seemed a bit over pressurized, leading into lack of attentivness i.r.o. wine serving etc. Nevertheless, an overall positive impression and a llce to come back to.

Belle découverte. Un ancien hôpital, abandonné, puis rénové par des vignerons pour en faire un gite gastronomique, que dire, si ce n'est : MERCI BEAUCOUP ;-)

Restauration moyenne.
Lumière du couloir présente toute la nuit avec incidence dans la chambre
Bruit de ventilation

mauvaise prise en charge téléphonique :
-temps d'attente de plus de 5 minutes
- au décroché "logis de FRANCE .... " bonjour
- réponse à mon besoin de soirée étape négatif = le dimanche soir seul le restaurant gastronomique est ouvert (du coup j'ai refusé la solution alors qu'en arrivant j'ai pu prendre une assiette de fromage)

J'avais réservé une chambre 1 personne donc petite mais belle sdb à revoir
- sommier (qui semble cassé ?)
- éclairage de la sdb
- pas de bouteille d'eau

Support de la télécommande avec la mise en avant de l'ancien programme de Fidélité = O'Logis

Sinon personnel de salle et de réception sympatique.

Excellent petit déjeuner.

Excellent welcome and Dinner was superb.
Un endroit plus agréable pour rester et le dîner était superbe.

Chablis : un petit écrin vigneron dans la Bourgogne ! À notre arrivée, le personnel s'est montré disponible et compréhensif Le temps de mi-août a permis un petit-déjeuner (buffet topissime !) en extérieur. Seul bémol : le stationnement aux alentours (surtout, ne pas quitter sa place !).

Ideal stop over with good rooms and excellent food and service

La localizzazione dell'hotel è comoda, praticamente al centro di Chablis. L'hotel da fuori è carino, e anche le parti comuni, ma le camere sono piuttosto piccole e prive di charme. Il parcheggio dell'hotel era pieno. Il ristorante una delusione completa. Tutto cio' per prezzi abbastanza elevati, tutto considerato. Peccato perché di solito Logis è una buona garanzia di qualità.

The receptionists were all friendly, helpful & accommodating. Unfortunately, the first morning at breakfast I was shouted at by a staff member for not having the correct mask as it was not a paper throw away mask but a material one which I have used with not issues up to this point. What was doubly unfortunate was the manner in which this staff member shouted at me in front of the whole breakfast room. I tried to explain that my mask was better protection but she would not be dissuaded and promptly went and found a paper mask which she insisted I use instead. This has left a sour taste on the whole stay and I did not return for breakfast the following morning. In respect of the other parts of the stay, the room itself was clean if a somewhat tired and there was an unpleasant drain smell emanating from the shower drain which may be due to lack of use as it appeared to dissipate after use. Overall the room/decor could do with freshening up. The restaurant on the first evening was superb and so were the restaurant staff that evening.. Shame that one member spoilt the enjoyment of my stay.

Sympathisch, das Zimmer etwas veraltet, die Matratzen scheinen alt zu sein.

Un client fidèle qui est toujours ravis de séjourner dans cet hotel très agréable.

Very clean, comfortable room. Pleasant friendly staff. Plenty of parking. We ate in the bistro as the main restaurant wasn’t open on the night of our stay. The food was excellent

Wir hatten zwei Nächte gebucht. Am zweiten Tag war das Zimmer nicht aufgeräumt. Bei unserer Reklamation am zweiten Tag am späten Nachmittag verstand man an der Rezeption kein Englisch (ich spreche nicht gut Französisch) und angeblich war es wegen dem NationalFeiertag. Ich wies darauf hin das es erst der Tag vor dem feiertag ist und wollte jemand vom Management sprechen der Englisch kann. Hier erscheindann eine Dame , die mir sehr arrogant erklärte, das wegen Covit am zweiten Tag grundsatzlich kein Service statt findet. Auf meine Bemerkung, dass wir zuvor im Ibis in Beaune waren und hier sehr wohl am nächsten Tag das Zimmer aufgeräumt war, sagte sie in einem unverschämten Ton: wir sind hier in Chablis. Wir haben dann auf frischen Handtüchern bestanden, die wir auch bekommen haben.
Wir sind sehr international unterwegs eine solche Arroganz an der Rezeption und der Mangel an der Bereitschaft zu der Zufriedenheit der Gäste zu kommunizieren ist uns noch nie passiert. Wir lassen uns nicht gerne so behandeln. Wir haben uns übrigens auch im Turistenbüro erkundigt, ob so ewas normal ist . Hier war man sehr erstaunt über ihre Hausinternen Regeln.
Das Essen und das Frühstück waren aber sehr gut. Allerdings wollte man uns zusätzlich ein Menue berechnen, obwohl wir direkt am Abend bezahlt haben. Das macht auch keinen guten Eindruck.

Das Essen war sehr gut und das frühstück auch auch das Ambiente,

Impossibilité de déguster les vins pourtant vendus dans l'établissement. Bien regrettable car nous aurions pu en acheter dans notre périple viticole. En avons acheté plein à côté.... Dommage.