Restaurant la Coupe d'Or

My room smelled musty and there was mold on the walls and curtains. Room 9 should be avoided.

Great staff service and value. Restaurant very good.

Old, damp and cold room. Only the restaurant remains decent.

Very helpful attendent. Helped park car set car park timer. Vwry grateful to him . Hotel need redecoration room carpet very poir ...but for the money I suppose it justs fits....but I would rather pay more and get a better room

My room smelled really damp and the mattress had been used. The welcome was perfect.

The receptionist is very friendly, but the rooms and bathroom could do with a bit of a refresh. The bedding is good, but the room is old-fashioned! Perfect location for visiting Lisieux, and free parking is available nearby on Saturday afternoons and Sundays.

I had a great stay at the Hotel La Coupe d'Or in Lisieux. The location is ideal: located on the market square, right in the city center (1-2 minutes walk from all amenities) and about a 15-minute walk from the basilica. The breakfast is generous and varied, and the staff is really very friendly. I really loved the dinner at the restaurant: homemade dishes, very good value for money (starter, main course, dessert menu for a very reasonable price). The room was clean, comfortable, and true to the photos. It's not a 5-star hotel, but everything perfectly met my expectations. In summary: a very good stay, I recommend it without hesitation!

Very clean hotel, top-notch staff, very professional and very friendly, the restaurant is excellent and the staff are very professional and friendly.

Hello, the room was noisy at night because of a blower outside the hotel.

Beautiful establishment, well located, warm welcome; address to keep!!

CLEANLINESS OF THE ROOM AND ESPECIALLY OF THE BATHROOM NEEDS TO BE REVIEWED. OLD HOTEL

There was no air conditioning, but the bed was comfortable and we sleep soundly with the windows open. Weak WiFi. Our TV had sound, but no picture.
Our room was not fancy, but clean and adequate.

Badkamer veel te klein, douche verouderde en doucheslangen lekt, wv bril niet vast, géén bord om je eigen toilet zal te zetten

An hôtel très agréable situé dans le centre. Lits confortables et un chambre propre! Personel très sympathique! Moins chère que le valeur!

The address is poorly referenced in the email and sends about thirty meters. When I entered the room, I felt the heat and a smell of food. When I opened the window, I must have been above the kitchen. But that's not all: the QR code allowing you to have information about the hotel takes you to a site that doesn't inspire confidence, the bed creaked, the window is a little difficult to close, the toilet tends to leak, the bathroom has mold stains all around and in the shower, one of the restaurant servers is quite dry and the breakfast is average.

The staff were friendly, but the parking space promised in writing wasn't available. It was noisy at night, but the breakfast was excellent.

Excellent value for money. A warm welcome and a very pleasant restaurant. Recommended for a stay in Lisieux. I noticed there were regulars there, so it was perfect.

A very warm welcome and top-notch catering, but some small improvements in the rooms

Room smells of damp, very old, dilapidated. Good mattress on the other hand.

Clean room and pleasant welcome

A smell of stale tobacco in the room with the double bed. The bathroom needs a little renovation. The staff is very friendly and helpful.

Good but cold in the room

Very pleasant welcome, very good value for money Small disadvantages. No parking within the hotel Large public car park 200 m away but chargeable during the day An unpleasant smell in the stairs, maybe that day No lift And small bathroom On the other hand, very efficient heating, quiet even if my room overlooked the street

Excellent central location, warm room, good restaurant, very pleasant staff. Would stay again.

Small but adequate room. The comfort is there and the hotel is quiet

Friendly staff, clean and comfortable room. The restaurant is excellent and thank you very much for adding a table for me.

Small old-fashioned hotel in the city center, minimal comfort, good bedding. Friendly and warm welcome.

honteux de louer des chambres dans un tel état d’insalubrité !!! moisissure mur plafond odeur affreuse de moisi ! on changer nos bagages de chambre sans notre accord le temps d’une balade on donné notre chambre à quelqu’un d’autre !! j’ai pris des photos

This is the second time I have stayed at this hotel, and I would happily return. Very warm welcome and a remarkably good stay in a peaceful location.

Nice hotel like the welcome The restaurant is pleasant Establishment to recommend

excellent meal for the evening stopover.

A wonderful receptionist. Friendly staff. Clean.

Un accueil excellent

I knew the hotel from the time of the previous owner, I learned that work was going to be undertaken, an elevator would be welcome.

Kamer erg gedateerd en rook muffig en naar rook.
Toilet was niet in orde en bleef doorspoelen.
Toen we s’ochtends wilde uitchecken was er niemand.
Het hotel en restaurant zag er verlaten uit.
Na wachten en bellen kwam eindelijk de eigenaar.
Het bedrag wat afgerekend moest worden was opeens 3x hoger dan het bedrag waarvoor we het bij booking.com hadden gereserveerd.
Een belachelijk hoog bedrag voor de staat van de kamer.
Gelukkig bewijs in mijn mail van het echte bedrag en dat betaald.
Maar alsnog vond ik de prijs hoog voor de kwaliteit van de kamer.
Ik zou dit hotel niet aanraden.

Fabulous stay in Lisieux. Staff are so helpful and friendly. The restaurant serves excellent food in the evening and the breakfast is equally as good.

Well located hotel and good value for money. Great food! Disappointed by the room except the bedding Room needs urgent updating: No ventilation in the room, musty smell Broken bedside lamp stuck with silicone (which doesn't hold) Carpet on the floor, not very hygienic, parquet or linoleum is better. No curtains on the windows even though there is a significant view Not enough power outlets The shower tray was installed over the old one Fixing holes in the tiles and poorly filled around the sink: risk of water ingress and rotting of the wall Wobbled and poorly fixed toilet

The hotel area was fine. The quality of the cuisine (gourmand) fell short of expectations. The service was catastrophic. We arrived late (8:20 p.m.) and were told that the kitchen would only take orders until 8:30 p.m. We left our luggage in the car and went straight to the restaurant. Despite repeated requests, our request to bring us a menu and wine list was only heard 20 minutes later. We had to wait another quarter of an hour until our order was taken. The beer we ordered - longed for after a long drive - arrived after a good 10 minutes.

Great welcome in this very friendly hotel where we eat admirably well

The rooms are in poor condition

Great location in centre of town with parking in market square very close by.
Hotel and room a little tired but adequate.
Restaurant and service very good.

Vriendelijk en behulpzaam personeel

Beautiful address and quality service! I recommend

Hotel and restaurant. No network connection in the room located on the 2nd floor. No information from the o'logis site or the hotelier before trying to connect. When you book an evening stopover, 2 nights, and it is not possible to connect to the hotel, it is a shame. Either this difficulty is quickly resolved, or you will unfortunately have to change hotels.

Difficult access due to works in the city

A major refresh of the room is necessary (too rococo). Not at all modern (furniture - wallpaper - color of curtains - lamps - etc...). The decoration needs to be reviewed in its entirety. Humid atmosphere in the room. Carpeting (bacteria nest) should be avoided completely. Hand towels were missing when we arrived and the shower gel/shampoo bottle was 1/3 full. Best to pay on arrival or have reception staff ask for departure time. It is indicated at reception to pay the day before, if departure is before 8:00 a.m. What to do when the day before is a Sunday, when there is no one at reception? and you leave on Monday at 6:30 a.m. to catch a flight? There should be one person at all times. Fortunately a couple of friends were leaving on Monday morning, late in the morning, to pay my bill. I was offered remote payment. In short, not at all practical; not very professional. Likewise, no one between meal time until 4:00 p.m. (time at which arrival formalities are carried out). Visiting the surrounding areas with luggage is not super practical. Fortunately, I was able to leave my suitcase in the luggage room, after contacting the hotel by telephone. It's already that ! Nevertheless, friendly and smiling staff. I won't come back. Is this hotel a 3 star? Absolutely not worth them!

Establishment well located in Lisieux and very good for a professional evening stopover. Friendly welcome, comfortable hotel and pleasant restaurant with fresh produce. I had a pleasant stay and I will come back! Thanks to all the teams! Philip

Personnel d'une très grande gentillesse

Very nice evening stopover in the center of Lisieux

We were disappointed with the cleanliness of the room, dirty carpet, we were reluctant to walk barefoot, unpleasant smells in the bathroom, when we opened the bed we had the feeling that the sheets had not been changed .