Logis Hôtel Cottage

Excellent

Fantastic boutique hotel, staff were very driendly and welcoming especially towards our dogs. Very comfy, plenty space for the dog beds on the floor. Breakfast was fresh & more than enough.

We were warmly welcomed. One small drawback: the establishment needs major renovations to better accommodate the public. It's still in its original state.

We have been put in to a disabled room Room was very run down no carpets ,large repair patches on wall,broken hairdryer in the bathroom, squeaky bathrooms sliding doors.Very noisy room 101 Cleaner start hoovering at 11.30 pm and again around 6 am Breakfast was 7to 10
But 8.45 recertification stop serving breakfast but food was also running low with no replacement
Bed was V shape but with full honesty it wast so bad!
We want be recommending the pace and defo want be coming back!

Lovely man on reception on arrival, very helpful, not so great on leaving, different gentleman on reception, curt and judt demanded key, no personality

I have stayed at this hotel about fifteen times in the last three years. I am English and travel regularly to a second home in the centre of France. The hotel is about ten minutes from the entrance to Channel Tunnel and my impulse was to find a bed that close and a breakfast served from 6.00 am. I found both at the Logis Cottage, but also much more than that. There was no queuing to sign in and the welcome was warm. On the second and subsequent occasions, as is the French way, we had formed a friendship where the staff are interested in your life and you in theirs. They always find time for more chat than the routine of the restaurant demands. The food is good, varied and reasonably priced. There are usually three or four options for each course and the menu changes over time. The bedrooms are comfortable and the corridors silent over night. The parking is illuminated and watched on camera. The ratio quality: price is eccellent.So long as I travel to France and back I intend to eat and sleep in this hotel before and after my seven-hour journey southwards.

I would say that the shower isn't suitable for a senior citizen, but otherwise it has everything you'd expect from a hotel room; nothing negative to say.

It was good staff is so helpful and cooperative

Tres bein

Breakfast was limited, with few pastries due to low customer numbers, so it was the bare minimum, and no Nutella when we asked for it. We were really disappointed with the service. The shower tray was too high, and the mattresses were too hard.

Excellent checking in

This is a gem in the budget hotel area.

Mandy and Angela and valentine excellent. Especially mandy :)

Always helpful and friendly.
I would appreciate more food prepared from scratch on the premises.

The staff were exceptionally helpful and friendly. A simple and convenient hotel. Many thanks!

Basic hotel
Clean convenient to tunnel
Good value for money

We received a very warm welcome this afternoon of December 31st.

The hotel is perfect for a stopovers to or from the eurotunnel.

Good value for money - close to the city centre

The staff were very attentive and truly pleasant. The room was clean and spotless. Dinner delighted our taste buds, as did the generous breakfast. I highly recommend this establishment.

Friendly staff, but hotel is tired, room smelt musty. Comfortable bed, good location, convenient

a relaxing evening

A very friendly and welcoming hotel

We have been members of Logis for many years and stayed in many Logis hotels. We know the food will be good after our travels. At this hotel the food was poor. One girl was on welcome, taking orders and " cooking" the food. It was nothing any self respecting French guest would eat . Nor us. It was unfair for this girl to be responsible for it all we cancelled our breakfast booking.

Lovely hotel dinner was lovely and fresh. Staff were super friendly and very helpful. Room was lovely and clean kettle in the room big plus for me

I would like to thank all the staff for a lovely stay.

A great place to stay for Eurotunnel stopover. Clean and comfortable, quiet, friendly and helpful staff. Good value evening meal. Very close to Eurotunnel

The room was a bit tired and badly decorated but staff were excellent and as a single female traveller I felt safe

Maybe my expectations were to high. The room was very small, as were shower an toilet. However, the room was clean but with minimal equipment.
Service was friendly and food / drinks were good (after 9 p.m. warm food, bar open till 2 a.m.).
Parking was secured and just in front of the house.
On a Sunday morning it was quiet but could be louder on weekdays.
Very bad were the dirty carpets in the corridor to the rooms...
It was ok for one night.

We often stay at the Cottage as our first and last stop in France.

Receptionist had an attitude. Didn't seem to care and not a friendly face. Restaurant was closed in evening due to lack of people staying. Had to change rooms due to constant barking from dog in room opposite. Night girl was very friendly and service good getting drink. 2 big beers and a coke for 20 euro seemed expensive

We only use the Cottage Hotel for its location, convenient for the Autoroute to the ferry port. We have used it before (before it became a Logis Hotel). Room 208 has a loose electrical socket (hanging off the wall). We didn't like the cardboard beakers for the tea tray.

Very comfortble room with a strong hot shower.
Friendly helpful staff. A very good experience

Rooms but dated but ok

A really friendly hotel with caring staff. Clean rooms, comfortable bed, and even a bar for later in.

Very goos, staff were very helpful

Good Location from shuttle terminal and Calais centre.
Clean good decorated room.
Friendly, helpful staff.

Fine hotel good accomodatien and verft frendry

Place is ok, it’s clean and the beds were comfy. Noise was an issue with a lot of slamming doors early in the morning. Neither heater worked in the room and the extractor fan was broken. Food in the restaurant was 50/50 with some good and some bad. Concierge was brilliant - the highlight of the hotel.

Quality and price at the pain threshold

If I could give more stars for welcome and service, I would.

My experience at this hotel was extremely disappointing and frustrating.
1. Unhygienic conditions: The shower curtain had visible mold, which is unacceptable in any accommodation, let alone at this price point. The room itself was very small, cramped, and suffocating. You can easily find much better rooms in this area for the same or lower price.
2. Dishonest and unethical behavior: I was outright scammed by the hotel. I had already paid via Booking.com, so at checkout I expected to pay only the difference. Instead, the hotel demanded the full amount again. Assuming it was a mistake, I trusted them and paid — only to later discover I had been double charged.
When I contacted Booking.com, they told me the hotel initially hadn’t charged the virtual card but later did so after I had already paid in person. This means the hotel knowingly took my money twice. To make matters worse, they completely ignored Booking.com’s repeated attempts to contact them about the issue. As of today, I still haven’t received my refund and have had to open a formal dispute process.

This is not just poor service — it’s dishonest business practice. I would strongly advise anyone considering staying here to look elsewhere. There are far better, cleaner, and more trustworthy options nearby. Save yourself the headache.

For the price, it was extremely mediocre. Grubby carpet, very tired and unloved. Fine if you are paying £25 a night, but not for the price they charged. I wouldn't stay there again.

For one of the rooms, we received the key to a room that was already occupied. Another room had sheep on the floor. The TV remote didn't work... one evening, there was no hot water. The points for one of the two rooms were added to the map...

Disappointing welcome because I received the keys to a room that was occupied. So not very reassuring for the stay if he gives the keys to an occupied room.

Very friendly staff. Good location, very close to the EuroShuttle. Nice little bar with good menu (we had already eaten, though, so didn’t try).
Room interior needs refreshing.

We were well received by a pleasant person.. however, we were forced to pay before even seeing the view from the room... We are regular customers of the Logis and this is for the moment the worst room we have had (bathroom, exterior view, 2 power outlets for the whole room, ...)

When you arrive in the room you feel a bit like you're in the 60s with all the mahogany furniture, the mini bathtub where you have to get into the fetal position if you want to enjoy it and even taking a shower is an ordeal because it's so slippery, I almost fell twice. The TV, the antenna wasn't plugged in, I had to do it myself and was directed towards the ceiling so it wasn't easy to watch from the bed. In addition, my wife woke up the next day with lots of bites all over her body 😱😱😱. It was one of the only hotels left with space, we understand why !!!!

Vi ankom meget sent til hotellet og fik at vide at der var vand på værelset pga en utæthed, så vi kunne ike overnatte der. De havde ikke andre værelser tilbage. Meget underligt at de luge opdager det kl 21:30 når vi ankommer- tror ikke helt på det var sandheden. Måske er der sket en dobbelt booking

Booked to take the Eurotunnel to England early in the morning. Ample parking. Received a friendly welcome upon arrival. The room was fine. Dinner was a set menu with 4 or 5 choices. What we chose was tasty. A great breakfast in the morning to start the day off right. All in all, a pleasant experience.

Perfect hotel for a city break.

This hotel is outdated and in need of renovation (the paint on the walls and carpets needs replacing as they are very stained). The TV reception is inconsistent, depending on the weather. The food served doesn't live up to the photos on the website. I ordered a Caesar salad for €18, which was a rip-off (green salad, large chopped tomatoes, and barely cooked chicken fillets). The fresh fruit salad looked more like canned fruit with some added fruit (the salad juice tasted like canned salad).

Alright

Very good value for money. Efficient, helpful cheerfull staff. Good food & drink

Good for an overnight stay. Bathroom was a little dated although it was clean.

Very friendly welcome! The lady at the reception was very smiling and very pleasant! The room was clean, the bed very comfortable, I felt like I was sleeping in a cloud! Very competent staff, I will come back :)

Everyone was kind, hospitable and helpful. We had had a long drive and were exhausted so were pleased to be helped upon arrival and have a room for disabled people assigned to us.
A very good evening, nice dinner and a good night's sleep. That is all we wanted and that is exactly what we got.

The hotel is old and tired. There is no sound insulation and no courtesy shown by other guests to keep noise to a minimum between the hours of 11pm and 7am. Maybe some signage could help with that?

Outdated and tired accommodation. My husband could not access the shower (high step and narrow access).
The restaurant does not offer descent menu
The breakfast is continental

Excellent location only one junction to Shuttle

Very warm and friendly and comfortable hotel,lovely food,near to the ferry,ample parking,

We used this hotel for an overnight stay prior to taking an early morning Shuttle. Only a few more minutes drive from the hotel and we were able to enjoy a very good breakfast which was served from 6am.
On arrival we were received by friendly staff and a major bonus were the EV charging points in the car park

A very satisfactory "transit" hotel in terms of value for money. The major weakness is the general soundproofing between rooms. But the friendliness and helpfulness of the staff, especially Mandy and Valentin in my case, compensate for many of these weaknesses.

Clean, aging but well-maintained hotel. Needs a refresh; installing air conditioning would be a plus.

Staff were polite and porfessional, room was small, dated, worn out and not as clean as it could be.

The room was poorly soundproofed. The staff were very friendly and attentive. The hotel's location is ideal. There is a restaurant on site.

Very well received upon our arrival and very good service.☀️☀️☀️☀️☀️

Friendly and helpful staff

Whilst basic, the hotel is ideal for a stop over for the channel tunnel.
It is a little dated, but clean and well maintained.
The restaurant and bar facilitues are also welcome when taking a break in along journey

Friendly welcome. Decent breakfast. The rooms aren't very spacious, and the bathrooms even less so.

When the staff realised we were 3 men sharing and only 2 beds in the family room they moved us to 2 separate rooms that had more beds without any fuss

Very convenient because it's close to the Le Shuttle terminal. The owner is super friendly.

The hotel needs a big renovation.

Quality of accommodation was average.
Choice of food on offer and price was a jhoke and juts no value for money, ie. there were only four choices for plats for18 euros, one was a plain ammeltee

Ideal for a one night stay over for the Channel Tunnel. Good restaurant and good breakfast.
Comfortable bed and decent shower.

As always an enjoyable stay with excellent staff

A very warm welcome from very friendly staff

Very nice hotel a good 10 minute walk from the center

Friendly and helpful staff. Clean room. Free and safe online parking.

Easy to find and staff are lovely, dog friendly

Very friendly staff, restaurant / bar good and room everything you needed. And convenient for the Eurotunnel or Ferry

The room was out dated an not clean

The room, and especially the bathroom, are in dire need of renovation. Fortunately, the staff's welcome, friendliness, and helpfulness are excellent. The breakfast was good, and the dinner was superb.

Excellent staff assistance and warmth on arrival. Clean and comfortable room and bed but hotel needs updating

This hotel is in need of renovation unless you're into vintage. Back to the future – I was expecting to see Marty McFly! The staff is pleasant, but they need more help!

Staff a bit overwhelmed, although friendly. Forgetting our breakfast, which we had paid for the day before, was not pleasant, especially the way it was announced to us in the morning as if it were our fault, with no solution.

Very dated, needs updating

good clean hotel with good food and very conveniently placed for the tunnel.

the price meets expectations

Very friendly staff

No problems, good staff, room window needs attention

Empty breakfast on Sunday 05/25/2025 at 9 a.m. not very normal????

Nice hotel used it a few times over the years it's good but looking a bit tired now ! Also needs phone charger points Next to bed tables.

Very convenient for Eurotunnel

Charming and competent staff

It is a budget hotel, but clean, convenient, good staff, the food and drink is sensibly priced. What is there to complain about?

The hotel was clean and functional. The bed was comfortable. Unfortunately the hotel was noisy until late in the evening (12 midnight), so my sleep was disrupted.

Very welcoming and caring staff

Good with staff attentive to customer needs. The receptionist acknowledged my wife's inability to stay the second night due to her medical issue and had us fill out a refund form for the second night.

The room was clean, however very dated. (119). The bathroom really needs up-graded ( especially the sink). The radiators need replaced as very yellow, and walls need painted. The hotel booklet is a great idea,however again needs updating. The channels showing are incorrect. I honesty feel €12,per small dog is excessive. Mibby check prices in the area! We generally would pay that ( if not less for 2).

Good: Accessibility, secure parking on hotel grounds, well-maintained grounds. Not so good: Sink lock broken. Duvet very heavy and too warm.

Quiet and well-located hotel. Friendly and welcoming staff. Excellent value for money.

Thought overall very good

The hotel could do with a bit of a makeover, but we keep coming back here because the staff are always so nice. Also, it's easy to get to from the Shuttle terminal.

The staff make the place, very helpful. The hotel is a great location, just a bit old fashioned. Overall good!

Not a place to spend any amount of time. Waited for 5 minutes in the dining room as nobody came we went for a burger instead.

The fact that I have reduced mobility was not taken into account. A request was made when I booked. Under the pretext that the hotel was full. Which was completely false. And the disabled parking lots were empty. The upstairs shower was difficult to access and very slippery. It was impossible to help me with a handle...