Logis Hôtel Cottage
62100 CALAIS
Será atendido por M. Manni
- Fax: 00 33 3 21 97 30 15
- Tel: 00 33 3 21 96 06 06
- Mail: cottagehotel@orange.fr
62100 CALAIS
Le atendemos en:
Su estancia en Logis Hôtel Cottage
El Cottage Calais, situado cerca de la autopista A16 (salida n°43) entre el Eurotúnel y los ferries, le acoge para para sus estancias profesionales y turísticas. Las grandes capitales Londres, París y Bruselas (2 h), así como las grandes ciudades de Saint-Omer, Arras y Lille (1 h) hacen que su ubicación sea privilegiada. El establecimiento permanece abierto los 7 días de la semana y las 24 h del día. Además, posee un aparcamiento privado. Todas las habitaciones disponen de conexión Internet wifi, cuarto de baño privado, hervidor y televisor pantalla plana. Puede descubrir el centro y su historia: la escultura los Burgueses de Calais (Rodin), la visita del faro, el puerto pesquero, el campanario y su museo del encaje. Al llegar o salir de la ciudad, es obligatorio visitar el cabo Blanc-nez y el Gris-nez y sus playas renovadas. Asimismo, podrá descubrir una ciudad bella y dinámica, siempre en movimiento.Tasas de Logis Hôtel Cottage
habitación
desde 57 a 130 EUR
Desayuno
9.5 EUR
Menú
desde 25 a 27 EUR
Menú infantil
8.5 EUR
Media pensión
60 EUR
Noche de Negocios
80 EUR
Bienvenida
43 habitación(es)
du 24/12 au 24/12 - du 25/12 au 25/12 - du 31/12 au 31/12 - du 01/01 au 01/01
FIDELIDAD
Ahorre 3.3 % en su próxima reserva gracias al programa de fidelidad ETIK Equipo de Logis Hôtel Cottage
Tarjetas aceptadas
- Habitación comunicada
- Mini-golf
- Museo
- Parque aventura
- Helicóptero
Logis Hôtel Cottage
62100 CALAIS
FRANCIA
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Very helpful reception staff. Happy to change our room to ground floor as we had a lot of luggage. Would highly recommend for an overnight stay.
Very helpful reception staff. Happy to change our room to ground floor as we had a lot of luggage. Would highly recommend for an overnight stay.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
A big thank you to Antoine, the night reception for his invaluable help with our sick dog!
A big thank you to Antoine, the night reception for his invaluable help with our sick dog!
Dear Mr Moris,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
The hotel was practically empty. Only 2 cars in car park. It felt quite creepy. I was not happy staying there.
The hotel was practically empty. Only 2 cars in car park. It felt quite creepy. I was not happy staying there.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Very handy for tunnel and ferries staff very friendly restaurant and bar good also
Very handy for tunnel and ferries staff very friendly restaurant and bar good also
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
In need of a refurbishment, beds too low and too narrow
In need of a refurbishment, beds too low and too narrow
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Manager
Helpful and pleasent staff, well placed for the Motorway/Tunnel/Ferry Port, not too expensive. Did not have the breakfast, Dog friendly.
Helpful and pleasent staff, well placed for the Motorway/Tunnel/Ferry Port, not too expensive. Did not have the breakfast, Dog friendly.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Personages agreable,presentation est
Example pour les rois en la monde
Personages agreable,presentation est
Example pour les rois en la monde
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Madame, Monsieur,
Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Cottage (CALAIS).
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.
Catherine COQUET
Directrice
Fantastic location for British travellers going to and from the euro tunnel close to well known food outlets . Also a good pint at the bar
Fantastic location for British travellers going to and from the euro tunnel close to well known food outlets . Also a good pint at the bar
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Pas assez des serviettes de toilettes ds la salle de bain
Personnel à l écoute
Pas assez des serviettes de toilettes ds la salle de bain
Personnel à l écoute
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Directrice
Your staff were lovely, welcoming and helpful. The food was good. We really enjoyed our brief stay
Your staff were lovely, welcoming and helpful. The food was good. We really enjoyed our brief stay
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
The only issue I had room 100 some one before had smoked heavily in the room spoiling it. I could smell it strong even in the bed. Smoking should be banned completely from hotels. It was very late when I arrived and...
The only issue I had room 100 some one before had smoked heavily in the room spoiling it. I could smell it strong even in the bed. Smoking should be banned completely from hotels. It was very late when I arrived and did not want to make an issue of it.
The night staff were excellent, I have stayed here many times.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage in CALAIS. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Un accueil parfait avec un personnel très présent.,à l'écoute du client et très sympathique
Une cuisine simple mais de qualité.
Il serait bien de rafraîchir les chambres ( déco et matériel dans la...
Un accueil parfait avec un personnel très présent.,à l'écoute du client et très sympathique
Une cuisine simple mais de qualité.
Il serait bien de rafraîchir les chambres ( déco et matériel dans la salle de bain)
Je recommanderai cet établissement
Madame / Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
staff always helpful and dinner good value for money
staff always helpful and dinner good value for money
Dear Mrs Beazer,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
A functional budget room and friendly, efficient staff but let down by poor food
A functional budget room and friendly, efficient staff but let down by poor food
Dear Mr ROBERT,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at the Cottage Hotel CALAIS, please accept, Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Sir,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
C.COQUET
Manager
Personnel très accueillant , très aimable . Malheureusement ce matin pas d'eau chaude dans la salle de bains . L'hôtel est vieillissant
Personnel très accueillant , très aimable . Malheureusement ce matin pas d'eau chaude dans la salle de bains . L'hôtel est vieillissant
Madame ,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que vous ayez connu un problème d'eau chaude dans notre établissement et tenons à vous présenter nos plus sincères excuses.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires ont été prises afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement , nous vous prions d’accepter, Madame, nos plus sincères salutations.
Catherine COQUET
Directrice
Our second stay was marred by the fact that there was no hot water at all when we arose at 6.30am until 8.30 am. I ,A’s did others ,report this to the front desk. No apology, no suggestion of a discount. In fact, ...
Our second stay was marred by the fact that there was no hot water at all when we arose at 6.30am until 8.30 am. I ,A’s did others ,report this to the front desk. No apology, no suggestion of a discount. In fact, the water was coming out of the taps, yellow. The man on the desk said’oh’ and that was it. If one is paying for services , then one expects all to function. This let the hotel down,sadly.
Dear Mr Gaster,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
When you showed up at the reception to reveal this information, my two colleagues in post immediately suggested that you change rooms.
You told them that it was not necessary.
Be aware that the water system was immediately checked, and it turns out that the hot water was indeed existing in the Hotel.
In fact, during your stay, the activity was quiet and in this type of situation, it is desirable to run the hot water for a few more minutes.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at the Hôtel Cottage , please accept, Mr Gaster, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
We have stayed at this hotel many times before. Last year the hotel appeared very under staffed and we had a long wait in the restaurant, we assumed this was a one off. However on our most recent stay one person was...
We have stayed at this hotel many times before. Last year the hotel appeared very under staffed and we had a long wait in the restaurant, we assumed this was a one off. However on our most recent stay one person was doing all the hotel jobs (reception, bar, waiter and cook) again and the restaurant only had a very limited 'snack' menu. Having said that the member of staff was very friendly and keen to please, so much so he took my partner into the kitchen to check the steak was cooked to his liking! We hope the hotel can get back to its previous excellent standard.
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Mr WEBB,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Restaurant dinner was excellent and good quality however the room and bathroom were both very small and in need of decoration. Great location near the motorway.
Restaurant dinner was excellent and good quality however the room and bathroom were both very small and in need of decoration. Great location near the motorway.
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Convenient for channel tunnel terminal. friendly, helpful staff. Comfortable, clean room. The evening meal was very good, freshly prepared and accompanied by a decent wine.
Convenient for channel tunnel terminal. friendly, helpful staff. Comfortable, clean room. The evening meal was very good, freshly prepared and accompanied by a decent wine.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
As every time I have stayed here, clean, comfy, quiet, easy parking, great location and really friendly staff . Thanks
As every time I have stayed here, clean, comfy, quiet, easy parking, great location and really friendly staff . Thanks
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
have stayed here in past a number of times but it seems to be very tired and in need of renovation
have stayed here in past a number of times but it seems to be very tired and in need of renovation
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
goed hotel, erg jammer dat de tv niet werkte ondanks de vele inspanningen van de receptionist die ook monteur, barman en ober was.
goed hotel, erg jammer dat de tv niet werkte ondanks de vele inspanningen van de receptionist die ook monteur, barman en ober was.
Geachte heer/mevrouw,
Hartelijk dank dat u de tijd genomen heeft om uw ervaring met ons te delen.
Uw opmerkingen zijn heel waardevol voor ons en helpen ons om u nog beter van dienst te zijn bij uw volgende verblijf.
Met hartelijke groeten,
Catherine COQUET
Manager
The young man did wonderfully in his own . Was a bit much to make supper and cover the reception and serve at the bar . Room very tiny but comfortable lovely hot strong shower . Bit tight for my 84 year old mom but ...
The young man did wonderfully in his own . Was a bit much to make supper and cover the reception and serve at the bar . Room very tiny but comfortable lovely hot strong shower . Bit tight for my 84 year old mom but had a really good nights sleep . Thanks
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
It was a dirty, dank, noisy room.
We’d never stay there again!
It was a dirty, dank, noisy room.
We’d never stay there again!
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
Although I booked with booking.com I presented to reception my logi loyalty card but he said it was not applicable and refused to activate my points. Maybe I should book with logi or privately if I go again there
Although I booked with booking.com I presented to reception my logi loyalty card but he said it was not applicable and refused to activate my points. Maybe I should book with logi or privately if I go again there
Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Rooms still need updating especially the facilities. We've being staying here for a number of years but the
rooms / beds / bathrooms have shown no improvement in fact they appear worse.The food has much improve...
Rooms still need updating especially the facilities. We've being staying here for a number of years but the
rooms / beds / bathrooms have shown no improvement in fact they appear worse.The food has much improved at the Cottage -- compliments to the Chef !!
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
I have stayed here for the past 15 years. Enough said
I have stayed here for the past 15 years. Enough said
Dear Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Manager
Le rapport qualité prix n'est pas au rendez-vous. Désolé
Le rapport qualité prix n'est pas au rendez-vous. Désolé
Monsieur,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.
C.COQUET
Directrice
Prix exorbitant pour une petite chambre sans mini bar, bruyante, sèche-cheveux trop lent. Cependant le personnel est très gentil et professionnel.
Prix exorbitant pour une petite chambre sans mini bar, bruyante, sèche-cheveux trop lent. Cependant le personnel est très gentil et professionnel.
Madame,
Suite à votre séjour à Hôtel Cottage (CALAIS), toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.
C.COQUET
Directrice
The staff were super I had booked the wrong date and they sorted it out,the staff were like lovely,we had a lostay and would recommend this hotel to anyone and we would definitely stay again
The staff were super I had booked the wrong date and they sorted it out,the staff were like lovely,we had a lostay and would recommend this hotel to anyone and we would definitely stay again
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
C.COQUET
Manager
Run down, a bit smelly and no staff
Run down, a bit smelly and no staff
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Best Regards.
C.COQUET
Hotel Manager
Bémol : j’avais réservé une chambre familiale à 158€ et on m’a téléphoné 2 jours avant mon séjour pour le dire qu’il y avait eu un bugg avec Booking.com et qu’il n’y avait plus ce genre de chambr...
Bémol : j’avais réservé une chambre familiale à 158€ et on m’a téléphoné 2 jours avant mon séjour pour le dire qu’il y avait eu un bugg avec Booking.com et qu’il n’y avait plus ce genre de chambre . Par contre, on me proposait 2 chambres proches l’une de l’autre. J’ai accepté mais quand j’ai payé à mon départ j’ai constaté qu’on m’avait facturé le prix pour 2 chambres, soit +/- 25 euros de plus. Pourquoi dois-je payer plus cher pour un bugg informatique qui ne le concerne pas ?
Cher Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Nous tenons cependant à vous présenter nos excuses pour le désagrément .
Sincères salutations,
Hôtel Cottage (CALAIS)
Excellent reception staff . We arrived after midnight and there was still some one to greet us . This is a real bonus when you have done a late crossing on the tunnel .
Excellent reception staff . We arrived after midnight and there was still some one to greet us . This is a real bonus when you have done a late crossing on the tunnel .
Madame,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
Surprisingly good evening meal, with superb staff serving the food and drink
Surprisingly good evening meal, with superb staff serving the food and drink
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Bathroom outdated, room ok. Good restaurant and staff. Excellent location for tunnel. To be expected but disappointed in price increase comparing August with January.
Bathroom outdated, room ok. Good restaurant and staff. Excellent location for tunnel. To be expected but disappointed in price increase comparing August with January.
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Chère Madame,
Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Cottage (CALAIS).
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame, nos plus sincères salutations.
Catherine COQUET
Directrice
Value for money. Perfect location if using the Euro Tunnel. We regularly stop here.
Value for money. Perfect location if using the Euro Tunnel. We regularly stop here.
Dear Mr Meechan,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Manager
Accueil chaleureux
Cadre agréable
Accueil chaleureux
Cadre agréable
Chère Madame,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
The hotel was definitely value to for money in an excellent location. The staff were very helpful and pleasant.
The hotel was definitely value to for money in an excellent location. The staff were very helpful and pleasant.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Easy to find from the ferry when first driving on the right !!
Staff lovely - breakfast a little limited
Easy to find from the ferry when first driving on the right !!
Staff lovely - breakfast a little limited
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Hotel Manager
Better than expected ....a lot better than a 2 hour ride to a damp tent in Belgium ...many thanks
Better than expected ....a lot better than a 2 hour ride to a damp tent in Belgium ...many thanks
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Goede prijs-kwaliteit-verhouding. Mooie centrale ligging. Uiterst vriendelijk personeel.
Het gebouw is wat gedateerd en dat had ik bij voorbaat ook verwacht. Verwachtingen op voorhand zijn waargemaakt.
Goede prijs-kwaliteit-verhouding. Mooie centrale ligging. Uiterst vriendelijk personeel.
Het gebouw is wat gedateerd en dat had ik bij voorbaat ook verwacht. Verwachtingen op voorhand zijn waargemaakt.
Ontbijt vanaf 6:00 vind ik bijzonder aangenaam zodat ik vroeg op pad kon gaan.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Be sure, we take in consideration your comment.
Kind regards,
Catherine COQUET
Hotel Manage
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manage
Very welcoming even at midnight. Much improved bed comfort since our previous stay and better food and refreshments
Very welcoming even at midnight. Much improved bed comfort since our previous stay and better food and refreshments
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Gentile Signora / Egregio Signore,
In seguito al suo soggiorno presso Hôtel Cottage (CALAIS), tutta la nostra équipe la ringrazia della sua visita e di avere dedicato un po' di tempo per metterci a parte della sua esperienza.
Siamo veramente dispiaciuti che la prestazione e il livello di servizio non siano stati all'altezza delle sue attese, e la preghiamo di volerci scusare.
Le sue osservazioni e i suoi suggerimenti ci permettono di migliorare le nostre prestazioni: di conseguenza, il suo parere è per noi assai prezioso, particolarmente in questo tipo di situazione.
La preghiamo di credere che verranno messe in atto tutte le misure necessarie per migliorare la qualità della prestazione in questione.
Ancora una volta, la ringraziamo per le sue osservazioni e speriamo di poterla convincere, nel corso di un prossimo soggiorno, che gli inconvenienti da lei riscontrati erano incidenti isolati.
Nella speranza di poterla accogliere di nuovo, le porgiamo i nostri più cordiali saluti.
C était notre 2eme séjour dans cet hotel,retenu pour la proximité du Shuttle et de l'heure matinale de service du petit dej
C était notre 2eme séjour dans cet hotel,retenu pour la proximité du Shuttle et de l'heure matinale de service du petit dej
Madame / Monsieur,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Vos commentaires sont précieux et nous aident à tout mettre en œuvre pour vous satisfaire encore davantage lors de votre prochain séjour.
Sincères salutations,
Catherine COQUET
Directrice
There was much confusion over placing the dinner order although she seemed to speak good English and understand well. When it finally arrived it was good but the quality of service was poor.
There was much confusion over placing the dinner order although she seemed to speak good English and understand well. When it finally arrived it was good but the quality of service was poor.
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
We have stayed at this hotel many times over the past 30 years. The staff are very friendly and the hotel is very close to the tunnel or the port, but it dose need a little up dating,
We have stayed at this hotel many times over the past 30 years. The staff are very friendly and the hotel is very close to the tunnel or the port, but it dose need a little up dating,
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manage
Staff were excellent and food in restaurant was very good ( evening meal)
Staff were excellent and food in restaurant was very good ( evening meal)
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
I think £60 was alot to pay for this room compared to other rooms where we paid the amount but the standard was much higher.
I think £60 was alot to pay for this room compared to other rooms where we paid the amount but the standard was much higher.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manage
Sehr gut geeignet für eine Übernachtung in der Hafenstadt Calais.
Sehr gut geeignet für eine Übernachtung in der Hafenstadt Calais.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Very helpful staff. TV signal needs to improve.
Very helpful staff. TV signal needs to improve.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Manage
We have stayed here may times and for well over 10 years. Breakfast is adequate but is not as varied as when we first started to come. Décor is looking tired too but friendliness of staff is worth coming for and ho...
We have stayed here may times and for well over 10 years. Breakfast is adequate but is not as varied as when we first started to come. Décor is looking tired too but friendliness of staff is worth coming for and hotel very well situated when coming from England and especially if using for an overnight stay. On this occasion we were here for 4 nights to visit surrounding area and do some shopping.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Gentile Signora, Egregio Signore,
Grazie di aver condiviso la sua esperienza con noi.
I suoi commenti dono preziosi e ci aiutano a prendere le iniziative giuste per soddisfarla al meglio durante il suo prossimo soggiorno.
Cordiali saluti,
Catherine COQUET
Hotel Manager
The waiter at dinner appeared to be very new.
The receptionist on check out, did not know how to use the o-logis card and my points have not yet been added to my account.
The waiter at dinner appeared to be very new.
The receptionist on check out, did not know how to use the o-logis card and my points have not yet been added to my account.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Simplement le lavabo de la salle de bain est un peu "vieillot" , la prise électrique de la salle de bain de la salle de bain pas très bien fixée de même que la lunette des toilettes. Néanmoins je suis très sa...
Simplement le lavabo de la salle de bain est un peu "vieillot" , la prise électrique de la salle de bain de la salle de bain pas très bien fixée de même que la lunette des toilettes. Néanmoins je suis très satisfaite de cet hôtel. Bien qu'ayant beaucoup de travail, le personnel est accueillant et poli
Madame,
Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Cottage (CALAIS).
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame, nos plus sincères salutations.
Catherine COQUET
Directrice
We booked on line, requesting two ground floor rooms close together due to mobility problems and one room being for children. Despite receiving an acknowledgment, stating that this would be done, on arrival we were ...
We booked on line, requesting two ground floor rooms close together due to mobility problems and one room being for children. Despite receiving an acknowledgment, stating that this would be done, on arrival we were allocated one ground floor room and one on the first floor. On complaining, a second room was serviced on the ground floor for us, after waiting about 20 minutes.
There was no cook available that evening leading to a restricted menu so we went out to a restaurant for dinner.
The rooms were clean but “tired”, as were the bathrooms.
Breakfast buffet was sparse and, when food had been taken, customers had to ask for the buffet to be replenished.
The two good things about the hotel were the secure parking and the staff, who were friendly and helpful.
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Extremely convenient for late night arrival via LeShuttle!
Extremely convenient for late night arrival via LeShuttle!
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
La tele ne foctionne pas. Image saccadée inutile
La tele ne foctionne pas. Image saccadée inutile
Dear Sir,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
Excellent staff, very polite and helpful. Breakfast at the Harvester was ok but on our second morning they said something was wrong with the equipment so no cooked breakfast!
Excellent staff, very polite and helpful. Breakfast at the Harvester was ok but on our second morning they said something was wrong with the equipment so no cooked breakfast!
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Have stayed here before, and yet again there was no restaurant/dinner service, just a few snacks. so I had to go out for a good meal.
Have stayed here before, and yet again there was no restaurant/dinner service, just a few snacks. so I had to go out for a good meal.
Sir / Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
salle de bain demandant un bon rafraîchissement avec entre autre la suppression du rideau de douche peu hygiènique
salle de bain demandant un bon rafraîchissement avec entre autre la suppression du rideau de douche peu hygiènique
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
We've stayed here several times, and have always been happy with it. (we've already booked our next stay!) It was a shame that there were only snacks in the evening this time, but we found a restaurant nearby.
We've stayed here several times, and have always been happy with it. (we've already booked our next stay!) It was a shame that there were only snacks in the evening this time, but we found a restaurant nearby.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
No greeting on arrival, she was serving at the bar. Decor very dark and dated. Beds comfortable. Hallway not vacuumed. Kerb appeal excellent. Free parking good. Breakfast nice but expensive. Paper cups in room!!!!
No greeting on arrival, she was serving at the bar. Decor very dark and dated. Beds comfortable. Hallway not vacuumed. Kerb appeal excellent. Free parking good. Breakfast nice but expensive. Paper cups in room!!!!
Dear Madam,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Madam / Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
Fabulous comfortable bed and bedding very lovely staff nice beer
Fabulous comfortable bed and bedding very lovely staff nice beer
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
C.COQUET
Hotel Manager
The hotel is billed as having a restaurant. There was a very limited snack menu which did not give value for money.
The hotel is billed as having a restaurant. There was a very limited snack menu which did not give value for money.
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manag
+· De locatie bevond zich van een wandelafstand tot aan het centrum(30 min)
Als je naar zee ging was het wel 1u wandelen door het centrum.
Het eten op restaurant was goed al vond ik persoonlijk de porties w...
+· De locatie bevond zich van een wandelafstand tot aan het centrum(30 min)
Als je naar zee ging was het wel 1u wandelen door het centrum.
Het eten op restaurant was goed al vond ik persoonlijk de porties wat klein.
Het ontbijt was niet heel uitgebreid maar voldeed.
Het type reiziger is volgen mij iemand die op doorreis gaat
De WIFI was uitstekend overal goed ontvangst heb al anders geweten in duurdere hotels.
- Echt tegen viel het bed dat nogal aan de harde kant was.
Met de raam open slapen aan de straatkant viel wat tegen.
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Nous avons passé un très bon séjour, l'accueil était particulièrement chaleureux et arrangeant avec nos trois enfants.
Nous avons passé un très bon séjour, l'accueil était particulièrement chaleureux et arrangeant avec nos trois enfants.
salve si sta bene bel parking bella doccia una sala pranzo colazione e cena io ho preso un caffe avevo fretta hotel dista poco da tutte le direzioni di calais bello saluti
salve si sta bene bel parking bella doccia una sala pranzo colazione e cena io ho preso un caffe avevo fretta hotel dista poco da tutte le direzioni di calais bello saluti
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Room 215, no plug in shower/bath but apart from that everything was fine.
Very good Wi-Fi receptoon.
Room 215, no plug in shower/bath but apart from that everything was fine.
Very good Wi-Fi receptoon.
Dear Sir,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Rather disappointing experience - bed was made up of two singles of different levels. Bathroom was extremely small.
Menu - only half available - and poor explained in both languages - resulting in offering not m...
Rather disappointing experience - bed was made up of two singles of different levels. Bathroom was extremely small.
Menu - only half available - and poor explained in both languages - resulting in offering not matching definition.
Sir ,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage (CALAIS), please accept, Sir, our warmest greetings.
Sincerely yours,
C.COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Very convenient for the tunnel.
Very convenient for the tunnel.
Dear Sir
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
Outstanding reception staff: professional, helpful, and warm. The female evening receptionist worked so very hard trying to balance checking in new guests, serving the meal, and (when we were there) having to change...
Outstanding reception staff: professional, helpful, and warm. The female evening receptionist worked so very hard trying to balance checking in new guests, serving the meal, and (when we were there) having to change a beer barrel when guests were waiting to receive food and others were waiting to check in. The evening meal we had was enjoyable despite the clear under staffing. We asked for a ground floor room (100) which was small but adequate though a double bed against a wall is not acceptable.
Dear Sir
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
C.COQUET
Hotel Manager
La salle de bain a vraiment besoin d’ê refaite bac à douche dangereux pour des séniors rideau de douche pas très hygiénique
La salle de bain a vraiment besoin d’ê refaite bac à douche dangereux pour des séniors rideau de douche pas très hygiénique
Our third stay here in recent years and you start to notice that it is getting a little run down, particularly the rooms need a refresh. Wifi connection in our room was poor, holes in the duvet cover etc. On the plu...
Our third stay here in recent years and you start to notice that it is getting a little run down, particularly the rooms need a refresh. Wifi connection in our room was poor, holes in the duvet cover etc. On the plus side the staff are very friendly & helpful, the evening meal was good and reasonable value, as is the overall price for accommodation, a kettle in the room is always welcome and the location is convenient for onward travel.
It’s an ideal place to stayfor the tunnel the staff are friendly the food is good
It’s an ideal place to stayfor the tunnel the staff are friendly the food is good
Breakfast croissant dry. Staff very friendly and helpful
12€ for dog bit expensive.
Breakfast croissant dry. Staff very friendly and helpful
12€ for dog bit expensive.
Location in relation to access to Channel Tunnel is excellent. Hotel decor is very tired and whole place could do with refurbishment. Bed was very comfortable with crisp clean linen. Shower was difficult to access o...
Location in relation to access to Channel Tunnel is excellent. Hotel decor is very tired and whole place could do with refurbishment. Bed was very comfortable with crisp clean linen. Shower was difficult to access over high sided mini bath, very slippery. Breakfast choice did not seem as good as previous visits.
On a positive note the staff were very friendly and helpful.
Repartie avec un mal de dos trois jours avec un lit cassé qui ferait du bruit a chaque mouvement (trois jours) des excuses mais pas de changement de chambres malgré un hôtel non complet.
Repartie avec un mal de dos trois jours avec un lit cassé qui ferait du bruit a chaque mouvement (trois jours) des excuses mais pas de changement de chambres malgré un hôtel non complet.
We stayed here many in the past and now it looks very dated and tired. The bed was too low and very hard compared to other hotels now , the beds should definitely be changed now . We will not be coming to this ...
We stayed here many in the past and now it looks very dated and tired. The bed was too low and very hard compared to other hotels now , the beds should definitely be changed now . We will not be coming to this hotel again because of the quality of the bed.
Das hotel leidet am personalmangel .wie kann eine person für bedienug und reseption verantwortung haben darunter leidet alles.
Das hotel leidet am personalmangel .wie kann eine person für bedienug und reseption verantwortung haben darunter leidet alles.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Another good experience with this hotel. We will be returning ;later in the year when we travel again.
Another good experience with this hotel. We will be returning ;later in the year when we travel again.
Seriously in need modernisation, poor corridor lighting, reasonably priced menu.
Seriously in need modernisation, poor corridor lighting, reasonably priced menu.
This is a perfect stop over on a short visit to Calais or if you are needing a night at the start or end of the holiday. The staff are very welcoming and speak English if you need it . Reception is manned 24 hours a...
This is a perfect stop over on a short visit to Calais or if you are needing a night at the start or end of the holiday. The staff are very welcoming and speak English if you need it . Reception is manned 24 hours and private parking on site. For the money its brilliant and we will be using it again
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Good price, great location and does an overnight stay perfectly.
Good price, great location and does an overnight stay perfectly.
Having stayed a couple of times before, we were disappointed with the meal we had in the restaurant. The quality of the ingredients and the way they were prepared were not as good as previously. Had to send back sou...
Having stayed a couple of times before, we were disappointed with the meal we had in the restaurant. The quality of the ingredients and the way they were prepared were not as good as previously. Had to send back soup to be warmed up - duck was very undercooked and sent back. The portions were quite small for the price, especially the Dos de cabillaud - however the service was good and friendly -
Super convenient for the tunnel. Comfortable. Clean. Staff very helpful. WiFi extremely slow. More night staff needed as one poor member of staff is manning the reception, the bar and serving in the restaurant and a...
Super convenient for the tunnel. Comfortable. Clean. Staff very helpful. WiFi extremely slow. More night staff needed as one poor member of staff is manning the reception, the bar and serving in the restaurant and answering the phone! Doing excellent job all things considered.
Horrible. Chambre et salle date dès année 70 . Télé qui ne capte que 1 chaîne sur 2 . Malgré ma demande on m’a répondu normal . Je n’irais plus.
Horrible. Chambre et salle date dès année 70 . Télé qui ne capte que 1 chaîne sur 2 . Malgré ma demande on m’a répondu normal . Je n’irais plus.
Cher Monsieur BRUZIAUX,
Suite à votre séjour au Cottage Hotel de Calais, toute notre équipe vous remercie de votre visite et de votre temps passé au remplissage de notre questionnaire.
Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.
Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Monsieur BRUZIAUX, nos plus sincères salutations.
Catherine COQUET
Directrice.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Pity about the steaks
Pity about the steaks
Dear Customers,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kindest Regards,
Catherine COQUET
Hotel Manager
We've stayed several times, and always been very satisfied with the service. Staff have always been helpful (and were particularly so on our recent visit); everything is good value - and it's perfectly positioned fo...
We've stayed several times, and always been very satisfied with the service. Staff have always been helpful (and were particularly so on our recent visit); everything is good value - and it's perfectly positioned for the Eurotunnel. We'll come again!
Dear Mr SELMAN,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards.
Catherine COQUET
Hotel Manage
A lovely hotel, very very convenient for the Channel tunnel. All the staff were extremely helpful and accommodating.
A lovely hotel, very very convenient for the Channel tunnel. All the staff were extremely helpful and accommodating.
Sir / Madam,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Mr Holliday,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Best Regards
Catherine COQUET
Hotel Manager
Molto bene. Ittima posizione per il passaggio verso e da Inghilterra.
Molto bene. Ittima posizione per il passaggio verso e da Inghilterra.
Gentile Signora, Egregio Signore,
Grazie di aver condiviso la sua esperienza con noi.
I suoi commenti dono preziosi e ci aiutano a prendere le iniziative giuste per soddisfarla al meglio durante il suo prossimo soggiorno.
Cordiali saluti,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for your recent stay to the Logis Cottage Hotel in Calais and for your positive feedback.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kindest regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Sir/Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Unfortunately the restaurant was not open. This was not explained either at booking or on check in. Secure car park was not so secure as large parts on the fence were missing.
Unfortunately the restaurant was not open. This was not explained either at booking or on check in. Secure car park was not so secure as large parts on the fence were missing.
Dear Mrs SCOTT,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Brilliant position excellent staff very clean rooms a little outdated bathrooms very outdated shower heads need to be replaced but what let’s the hotel down is the quality of the breakfast only 3tiny croissants fo...
Brilliant position excellent staff very clean rooms a little outdated bathrooms very outdated shower heads need to be replaced but what let’s the hotel down is the quality of the breakfast only 3tiny croissants for the whole hotel ???
Dear Mrs Gilholm,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
We have definately noticed a decline over the past few years at The Cottage Hotel. The rooms are starting to look a bit shabby. The bathroom has a lot of mold. My wifes pillow case had spots of blood on it. The brea...
We have definately noticed a decline over the past few years at The Cottage Hotel. The rooms are starting to look a bit shabby. The bathroom has a lot of mold. My wifes pillow case had spots of blood on it. The breakfast was for 9,50 euro a joke. Plastic cheese??? in France?? Nothing looked fresh. The fencing around the premises has been rammed by a car and pieces are hanging off it, so we weren't feeling comfortable leaving our car outside. All in all pretty disapointed and won't be staying again.
Dear Mr Kuhlen Hannah,
By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly at Hôtel Cottage, please accept, Sir, our warmest greetings.
Sincerely yours,
Catherine COQUET
Hotel Manager
Very disappointed with the breakfast only 1small bread roll each, croissants were tiny, expresso coffee tasted different, each cup we had out of coffee machine!
Very disappointed with the breakfast only 1small bread roll each, croissants were tiny, expresso coffee tasted different, each cup we had out of coffee machine!
Dear Mr JOICE,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager
Excellent reception. Very good dinner. Lights on stairs need updating and bathrooms are a little dated but rooms are comfortable. Good value and ideal for Euro tunnel.
Excellent reception. Very good dinner. Lights on stairs need updating and bathrooms are a little dated but rooms are comfortable. Good value and ideal for Euro tunnel.
Dear Mrs FAWCETT,
We appreciate very much your comments regarding your stay at Hôtel Cottage (CALAIS). It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Catherine COQUET
Hotel Manager
Very impressed with the coffee facilities bathroom a little tired
Staff very good
Very impressed with the coffee facilities bathroom a little tired
Staff very good
Dear Mr LEWIS,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kindest Regards,
Catherine COQUET
Hotel Manager
Very pleasant hotel. Lovely to have a swimming pool and a park opposite to walk the dog. Great that it was so close to the town centre and a pleasant walk there.
Very pleasant hotel. Lovely to have a swimming pool and a park opposite to walk the dog. Great that it was so close to the town centre and a pleasant walk there.
We've been here a number of times. New owners are really making a difference. Staff all very friendly.
We've been here a number of times. New owners are really making a difference. Staff all very friendly.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
As usual friendly staff, good food and location for tunnel.
As usual friendly staff, good food and location for tunnel.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
The price performance ratio was good, it was easy to find, the room was clean and fairly large and the restaurant was quite good. There was neither soap nor shampoo in the bathroom.
The price performance ratio was good, it was easy to find, the room was clean and fairly large and the restaurant was quite good. There was neither soap nor shampoo in the bathroom.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Very friendly good food and excellent parking facilities great atmosphere wish we could have stayed longer
Very friendly good food and excellent parking facilities great atmosphere wish we could have stayed longer
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Logis Customer,
Your observations have been registered by our Quality Control Monitoring.
We are sorry for the annoyance that you have encountered but in spite of this we sincerely hope to welcome you again in our Logis hotels and restaurants.
We thank you for having contributed to support the quality of the Logis organization through your testimonial.
Regards,
The Logis Team.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
The room was cold when we arrived but we were early and heating was turned on when we arrived. It took a long time to warm up.
The room was cold when we arrived but we were early and heating was turned on when we arrived. It took a long time to warm up.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Stop abusing people who don't speak the language. 2 quid is not worth the negative reviews.
Stop abusing people who don't speak the language. 2 quid is not worth the negative reviews.
Sir,
Following your stay in COTTAGE HOTEL in CALAIS, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL in CALAIS, please accept, Sir, our warmest greetings.
Catherine COQUET
Hotel Manager
The hotel is in a perfect location for travelling to and from the uk and elsewhere in france
The hotel is in a perfect location for travelling to and from the uk and elsewhere in france
SirMr Fletcher,
Following your stay in COTTAGE HOTEL in CALAIS, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.
Your comments are precious to us and will help us do our utmost to fully satisfy your needs.
We are looking forward to reading your opinions.
Looking forward to welcome you shortly in our COTTAGE HOTEL in CALAIS, please accept, Mr FLETCHER, our warmest greetings.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Excellent value for money, conveniently located and welcoming staff. Happy to stay again.
Excellent value for money, conveniently located and welcoming staff. Happy to stay again.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Trés bien surtout le personnel attetif et efficace
Trés bien surtout le personnel attetif et efficace
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Good friendly welcome. Slightly disappointed that restaurant closed on Sunday evening otherwise all else fine.Perfect place to rest before our journey through the tunnel
Good friendly welcome. Slightly disappointed that restaurant closed on Sunday evening otherwise all else fine.Perfect place to rest before our journey through the tunnel
Generally good. The decorations and fittings are showing their age. I wasn't able to operate the room heater
Generally good. The decorations and fittings are showing their age. I wasn't able to operate the room heater
could do with uplift outside as it looks old and not updated
could do with uplift outside as it looks old and not updated
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Customer,
Following your stay in COTTAGE HOTEL CALAIS, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.
Your comments are precious to us and will help us do our utmost to fully satisfy your needs.
We are looking forward to reading your opinions.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS , please accept, Sir, our warmest greetings.
Catherine COQUET
Hotel Manager
Great location for Le ShuttleLovely staff
Perfect for stay over for Le Shuttle
Great location for Le ShuttleLovely staff
Perfect for stay over for Le Shuttle
Restaurant to have specified days that it's open.PROPER CUPS OR MUGS IN ROOM - NOT PAPER CUPS
Restaurant to have specified days that it's open.PROPER CUPS OR MUGS IN ROOM - NOT PAPER CUPS
Madam,
Following your stay in COTTAGE HOTEL in CALAIS , all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL in CALAIS , please accept, Madam our warmest greetings.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
none
none
Dear Mr LONG,
Following your stay in COTTAGE HOTEL CALAIS , all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.
Your comments are precious to us and will help us do our utmost to fully satisfy your needs.
We are looking forward to reading your opinions.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS , please accept, Sir, our warmest greetings.
Best Regards.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
A good stopping point for Tunnel users -- extremely convenient, very comfortable and easy to access. Quiet, despite busy local traffic. I would recommend the hotel without reservation.
A good stopping point for Tunnel users -- extremely convenient, very comfortable and easy to access. Quiet, despite busy local traffic. I would recommend the hotel without reservation.
Die Zimmer sind unzureichend , Service und Personal sind top!
Die Zimmer sind unzureichend , Service und Personal sind top!
Lieber Kunde
Vielen Dank für Ihren Aufenthalt in unserem Hotel.
Wir nehmen Ihre Anmerkungen zur Kenntnis.
Ich freue mich auf ein Wiedersehen.
Sehr herzlich.
Catherine COQUET
Hotel Manager
Mit Freude erwarten wir Ihren nächsten Besuch und verbleiben mit freundlichen Grüßen
Good location for a stop over, hotel very clean breakfast was enjoyable lots of parking and close to the beach and links back to the UK. Would definitely use this hotel again
Good location for a stop over, hotel very clean breakfast was enjoyable lots of parking and close to the beach and links back to the UK. Would definitely use this hotel again
Ive stayed here many times during the past 15 years like coming home
Ive stayed here many times during the past 15 years like coming home
Zwischenstop auf dem Weg von der Fähre nach Hause. Sehr nettes Personal und völlig in Ordnung.
Zwischenstop auf dem Weg von der Fähre nach Hause. Sehr nettes Personal und völlig in Ordnung.
The bed was clean but the room had not been cleaned or hoovered very well.The staff were very pleasant and helpful but the hotel was very under staffed in the restaurant at night, only one girl serving tables, check...
The bed was clean but the room had not been cleaned or hoovered very well.The staff were very pleasant and helpful but the hotel was very under staffed in the restaurant at night, only one girl serving tables, checking in guests and serving at the bar.
Very helpful reception when I asked for ground floor room. Spotless and fresh Linen spotless room. No soap in room. Bed very comfy. Excellent meal inthe evening and A very satisfactory breakfast.
Very helpful reception when I asked for ground floor room. Spotless and fresh Linen spotless room. No soap in room. Bed very comfy. Excellent meal inthe evening and A very satisfactory breakfast.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Gutes Preis/Leistungsangebot, gute Lage nahe bei Callais.
Gutes Preis/Leistungsangebot, gute Lage nahe bei Callais.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Mes amis étrangers et ma compagne et moi. Un essai dans votre ou vos cottages mais le dernier
Mes amis étrangers et ma compagne et moi. Un essai dans votre ou vos cottages mais le dernier
Monsieur, PROUST
Suite à votre séjour à l'hôtel COTTAGE HOTEL de CALAIS, toute notre équipe vous remercie de votre visite et davoir pris le temps de nous faire part de votre expérience.
Nous sommes vraiment navrés que vous ayez connu des problèmes de remontées au niveau de la douche ainsi que du lavabo.
Soyez assuré que nous avons immédiatement tout mis en oeuvre afin que cela ne se reproduise plus.
Nous avons également pris note des soucis rencontrés lors du service de votre plat au restaurant et tenons également à nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en uvre afin daméliorer la qualité de la prestation évoquée.
Encore une fois, nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors dun prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans lattente de vous accueillir de nouveau, nous vous prions daccepter, Monsieur PROUST, nos plus sincères salutations.
C.COQUET
Directrice
Only comment / critcism was the signing for the vehicular access which I missed first time around.The Lass on reception (15th Sept) was extremely patient and helpful especially considering it was a busy night and sh...
Only comment / critcism was the signing for the vehicular access which I missed first time around.The Lass on reception (15th Sept) was extremely patient and helpful especially considering it was a busy night and she was alone. I'd employ her!
Nick
we are returning guests .we have stayed several times A1 HOTEL
we are returning guests .we have stayed several times A1 HOTEL
Already reported at checkout but light switch for bathroom (room 204) was faulty and loose and the wayer from the hot tap was yellow/brown.
Already reported at checkout but light switch for bathroom (room 204) was faulty and loose and the wayer from the hot tap was yellow/brown.
Evaluate what constitutes a room for a disabled person
Evaluate what constitutes a room for a disabled person
Sir / Madam,
Following your stay in COTTAGE HOTEL in CALAIS, all our team would like to thank you for your visit and forhaving taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL in CALAIS, please accept, Madam / Sir, our warmest greetings.
Best Regards.
Catherine COQUET
Manager
Staff lovely, evening meal very good.Shower curtain yuk.and hair and fluff incorner of room, but the bed was clean.
Could do with some sound proofing.
Staff lovely, evening meal very good.Shower curtain yuk.and hair and fluff incorner of room, but the bed was clean.
Could do with some sound proofing.
We have stayed in 7 hotels in the last fortnight some private rooms in homes others in chains this one was the worst value for money and the most out of date with facilities advertised that didnt work. It was very...
We have stayed in 7 hotels in the last fortnight some private rooms in homes others in chains this one was the worst value for money and the most out of date with facilities advertised that didnt work. It was very disappointing. This was the last night of our holiday and we wanted somewhere special. To be honest the premier class was better for facilities and value at over half the price
Sir / Madam,
Following your stay in COTTAGE HOTEL in CALAIS , all our team would like to thank you for your visit and for having taken the time to share your experience with us.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS, please accept, Madam / Sir, our warmest greetings.
Catherine COQUET
Manager
les salles d'eau sont à réhabiliterbien qu'elles soient propres, le matériel et les matériaux sont dépassés
les salles d'eau sont à réhabiliterbien qu'elles soient propres, le matériel et les matériaux sont dépassés
Madame / Monsieur,
Suite à votre séjour à l'hôtel COTTAGE HOTEL de CALAIS, toute notre équipe vous remercie de votre visite et davoir pris le temps de nous faire part de votre expérience.
Nous sommes vraiment navrés que notre établissement n'ai pas été à la hauteur de vos attentes.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Des rénovations sont en prévision; Nous ne manquerons pas de vous le faire savoir lorsque cela nous sera communiqué.
Encore une fois, nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors dun prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans lattente de vous accueillir de nouveau, nous vous prions daccepter, Madame / Monsieur, nos plus sincères salutations.
Catherine COQUET
Directrice
Generally it is a very friendly place, well appointed and excellent staff. The problems I had were small, and I am sure they will be recitified.
Generally it is a very friendly place, well appointed and excellent staff. The problems I had were small, and I am sure they will be recitified.
Needs renovating. Furniture very basic and old. Too expensive for what is offered. will not stay again.
Needs renovating. Furniture very basic and old. Too expensive for what is offered. will not stay again.
Sir ,
Following your stay in COTTAGE HOTEL CALAIS (CALAIS) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that we do take your comments seriously.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS (CALAIS) hotel, please accept, Sir, our warmest greetings.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
It is perfect for a one night stop-over. The breakfast could be improved by using fresh fruit and having more choice of cheeses.All of the staff were extremely polite and helpful.
It is perfect for a one night stop-over. The breakfast could be improved by using fresh fruit and having more choice of cheeses.All of the staff were extremely polite and helpful.
We just needed somewhere clean and compfortable to sleep before catching the tunnel the following morning. There was a nice restaurant down thew road, so convenient. The room was clean comfortable with good parking ...
We just needed somewhere clean and compfortable to sleep before catching the tunnel the following morning. There was a nice restaurant down thew road, so convenient. The room was clean comfortable with good parking so able to rest and leave with minimal hassle.
My only criticism would be 2 pillows on the bed, but not a big issue.
The hotel was very under staffed on the night of our stayed. One girl had to do reception, the bar and be the only waitress in the restaurant.
The hotel was very under staffed on the night of our stayed. One girl had to do reception, the bar and be the only waitress in the restaurant.
The room was ok but a little small for the needs of two people who arrive by motorcycle due to riding clothing. It would also be a nice touch if you could provide a room to hang wet motorcycle clothing as we had to ...
The room was ok but a little small for the needs of two people who arrive by motorcycle due to riding clothing. It would also be a nice touch if you could provide a room to hang wet motorcycle clothing as we had to do our best prevent the floors getting to wet.
More staff required for the dining room at busy times.
More staff required for the dining room at busy times.
Sehr geehrte Frau Ienco /Sehr geehrter Herr Ienco,
il manque une personne en plus pour le petit déjeuner et le repas du soirle serveur ou la serveuse doit s'occuper du service, des arrivées, des départs
. beaucoup trop pour une seule personne
il manque une personne en plus pour le petit déjeuner et le repas du soirle serveur ou la serveuse doit s'occuper du service, des arrivées, des départs
. beaucoup trop pour une seule personne
Madame ,
Suite à votre séjour à l'hôtel COTTAGE HOTEL CALAIS , toute notre équipe vous remercie de votre visite et davoir pris le temps de nous faire part de votre expérience.
Nos équipes sont à votre écoute pour toujours parfaire leurs services daccueil et dhébergement, afin de satisfaire au mieux vos demandes.
Vos remarques et suggestions nous permettent daméliorer nos prestations ; par conséquent, votre avis est très précieux. Soyez assurée que nous en prenons compte.
Dans lattente de vous accueillir de nouveau, nous vous prions daccepter, Madame , nos plus sincères salutations.
Cordialement.
Catherine COQUET
Directrice.
The breakfast was so fresh and healthy we just we were hungrier! ??
The breakfast was so fresh and healthy we just we were hungrier! ??
Très bon accueil par un équipe sympathique et souriante.
Très bon accueil par un équipe sympathique et souriante.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Ottimo per un pernottamento per prendere i traghetti.
Ottimo per un pernottamento per prendere i traghetti.
My wife generally prefers coffee and possibly a croissant, 9+ for the buffet she does not get full value so we tend not to used this service. On a good note the hotel very clean and is situated close to the motorw...
My wife generally prefers coffee and possibly a croissant, 9+ for the buffet she does not get full value so we tend not to used this service. On a good note the hotel very clean and is situated close to the motorway allowing a short trip to the channel crossings or easy access into France or into town for a shopping trip.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
très bon rapport qualité/prix. Calme. Très bon accueil
très bon rapport qualité/prix. Calme. Très bon accueil
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Relocate the toilets, so that they are not next to a bedroom ie Room 101
Relocate the toilets, so that they are not next to a bedroom ie Room 101
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Le classement me semble un peu excessif, ainsi que le prix du petit déjeuner
Le classement me semble un peu excessif, ainsi que le prix du petit déjeuner
Needs more staff to cover the busy times.
Needs more staff to cover the busy times.
Dear Mr Whittaker,
Following your stay in COTTAGE HOTEL CALAIS (CALAIS) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS (CALAIS) hotel, please accept, Sir, our warmest greetings.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Clean, but in need of updating. Perfectly adequate for a one night stay.
Clean, but in need of updating. Perfectly adequate for a one night stay.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Great for a one night stay, not sure Id want to stay any linger
Great for a one night stay, not sure Id want to stay any linger
Very comfortable stay and my wife was really impressed.
Thank you
Very comfortable stay and my wife was really impressed.
Thank you
The quality of the food provided in the evening was excellent.
The quality of the food provided in the evening was excellent.
The shower head was like a tap unable to spray.
The shower head was like a tap unable to spray.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Make it clearer how many family rooms you do have.
Make it clearer how many family rooms you do have.
I have a dog that travels with me so it was important that the dog could stay in the room. There were quite a few at the hotel with pets so Well Done Cottage Hotel for providing this service. I would suggest a water...
I have a dog that travels with me so it was important that the dog could stay in the room. There were quite a few at the hotel with pets so Well Done Cottage Hotel for providing this service. I would suggest a water bowl outside for dogs as it was extremely hot during my stay.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Nice,clean ,comfortable and very helpful. I will come back again.
Nice,clean ,comfortable and very helpful. I will come back again.
Hôtel agréable, la réception était très bien, mais le supplément pour animaux de compagnie est excessif et le pris du petit déjeuner rédibitoire.
Hôtel agréable, la réception était très bien, mais le supplément pour animaux de compagnie est excessif et le pris du petit déjeuner rédibitoire.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
The ceiling has collected a lot of dust as has the shelving so it needs cleaning. Also there were quite a few ants crawling around in the room. However the staff were excellent and automatically provided a connectin...
The ceiling has collected a lot of dust as has the shelving so it needs cleaning. Also there were quite a few ants crawling around in the room. However the staff were excellent and automatically provided a connecting suite of rooms so that the children were accessible from our room. In addition we didnt book to have breakfast but it was no problem when we changed our mind in the morning. The staff were fantastic and very welcoming.
Sophie was fantastic. She managed the restaurant, reception, and the bar and not one customer was kept waiting. 5 star service in a hotel rated two is quite unexpected. Our stay was also, as our car had broken down ...
Sophie was fantastic. She managed the restaurant, reception, and the bar and not one customer was kept waiting. 5 star service in a hotel rated two is quite unexpected. Our stay was also, as our car had broken down so we booked in Calais last minute. However we are glad we did!
L'hôtel est très bien situé pour visiter la côte d' OpaleTrès bon petit déjeuner
Chambres minuscules et pas agréables pour y rester us que juste plur dormir
Personnel sympa
Hôtel à réserver...
L'hôtel est très bien situé pour visiter la côte d' OpaleTrès bon petit déjeuner
Chambres minuscules et pas agréables pour y rester us que juste plur dormir
Personnel sympa
Hôtel à réserver pour courts séjours ou comme point de départ de visites
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Good location. Staff very helpful and friendly. All we were looking for in a short break.
Good location. Staff very helpful and friendly. All we were looking for in a short break.
The tv keep freezing, except this everything was perfect, and i will stay there again!
The tv keep freezing, except this everything was perfect, and i will stay there again!
Public areas need modern décor. The current décor is very drab/dismal and unwelcoming. The approach to food, considering the hotel is miles from any other option needs completely re-thinking and bringing up to dat...
Public areas need modern décor. The current décor is very drab/dismal and unwelcoming. The approach to food, considering the hotel is miles from any other option needs completely re-thinking and bringing up to date, making appealing.
Sir / Madam,
Following your stay in COTTAGE HOTEL CALAIS (CALAIS) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS (CALAIS) hotel, please accept, Madam / Sir, our warmest greetings.
Catherine COQUET
Hotel Manager
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
It was very nice but a little pricier than our usual hotel overnight stops . Could do with a little updating decor wise and bathroom a little tired looking. Not complaining though as we enjoyed our stay.
It was very nice but a little pricier than our usual hotel overnight stops . Could do with a little updating decor wise and bathroom a little tired looking. Not complaining though as we enjoyed our stay.
Air conditioning is a must.
Air conditioning is a must.
Madam,
Following your stay in COTTAGE HOTEL CALAIS (CALAIS) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS (CALAIS) hotel, please accept, Madam / Sir, our warmest greetings.
Best Regards.
Catherine COQUET
Hotel Manager
Great for an overnight stay after a crossing to calais
Great for an overnight stay after a crossing to calais
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Madame Salladin,
Suite à votre séjour à l'hôtel COTTAGE HOTEL CALAIS (CALAIS), toute notre équipe vous remercie de votre visite et davoir pris le temps de nous faire part de votre expérience.
Nous sommes vraiment navrés que la prestation et le niveau de service naient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.
Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.
Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en uvre afin daméliorer la qualité de la prestation évoquée.
Encore une fois, nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors dun prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.
Dans lattente de vous accueillir de nouveau, nous vous prions daccepter, Madame Salladin, nos plus sincères salutations.
Catherine COQUET
Directrice
Accueil aimable et serviable. Hotel choisi pour une nuit avant de prendre le ferry tot le matin.
Situé en zone commerciale , facile d'accès mais non touristique.
Accueil aimable et serviable. Hotel choisi pour une nuit avant de prendre le ferry tot le matin.
Situé en zone commerciale , facile d'accès mais non touristique.
A l'accueil, une personne très prévenante. Le rapport qualité/prix est vraiment très intéressant.
A l'accueil, une personne très prévenante. Le rapport qualité/prix est vraiment très intéressant.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Petites chambres trés sympatiques, même si pour nous on pourrait volontier supprimer les télés. ... ;-)
Petites chambres trés sympatiques, même si pour nous on pourrait volontier supprimer les télés. ... ;-)
Très bonne accueil.Chambres propres, petit-déjeuner copieux et varié.
Rapport qualité-prix plus que correct. A recommander
Très bonne accueil.Chambres propres, petit-déjeuner copieux et varié.
Rapport qualité-prix plus que correct. A recommander
Très bon rapport qualité prix . Décoration des chambres dun autre âge . Mais tout fonctionne !
Très bon rapport qualité prix . Décoration des chambres dun autre âge . Mais tout fonctionne !
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Used to stay a lot here but the buffet bar was a great addition which of course has now gone ...... Unfortunately so have all the customers Including us !! Just didn't find the restaurant inviting and no one else wa...
Used to stay a lot here but the buffet bar was a great addition which of course has now gone ...... Unfortunately so have all the customers Including us !! Just didn't find the restaurant inviting and no one else was there !!
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
L hôtel est plutôt bien et bien situé service d accueil très sympathique
L hôtel est plutôt bien et bien situé service d accueil très sympathique
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Logis customer,
Your observations have been registered by our Quality Control Monitoring.
We are sorry for the annoyance that you have encountered but in spite of this we sincerely hope to welcome you again in our Logis hotels and restaurants.
We thank you for having contributed to support the quality of the Logis organization through your testimonial.
Regards,
The Logis Team.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Mr COLE,
Following your stay in COTTAGE HOTEL CALAIS (CALAIS) hotel, all our team would like to thank you for your visit and for having taken the time to share your experience with us.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.
Looking forward to welcome you shortly in our COTTAGE HOTEL CALAIS (CALAIS) hotel, please accept, Mr Cole, our warmest greetings.
Best Regards.
Catherine COQUET
Hotel Manager
Peirre was an exceptionally good host ..dinner was pretty good too. Couldn't fault the hotel.
Peirre was an exceptionally good host ..dinner was pretty good too. Couldn't fault the hotel.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Hotel is abit dated decoratively speaking, could do with a refurb. Staff excellent, special credit to Pierre, he should have his own hotel. Meal was very good, restaurant was more like a cafe, again room for update/...
Hotel is abit dated decoratively speaking, could do with a refurb. Staff excellent, special credit to Pierre, he should have his own hotel. Meal was very good, restaurant was more like a cafe, again room for update/upgrade.
Super gelegenes kleines Hotel mit einfacher,sauberer, Ausstattung.Das Frühstück war gut,die Getränke und der Kaffee waren lecker.
Super gelegenes kleines Hotel mit einfacher,sauberer, Ausstattung.Das Frühstück war gut,die Getränke und der Kaffee waren lecker.
Très bien, personnel prêt à se mettre en quatre pour chaque client.
Très bien, personnel prêt à se mettre en quatre pour chaque client.
Ich denke man müsste die Rezeption etwas modernisieren, dass Treppengeländer müsste neu gestrichen werden und die Zimmer müssten auch renoviert werden. In wenigen Worten, das Hotel ist etwas veraltet.Der Herr am...
Ich denke man müsste die Rezeption etwas modernisieren, dass Treppengeländer müsste neu gestrichen werden und die Zimmer müssten auch renoviert werden. In wenigen Worten, das Hotel ist etwas veraltet.Der Herr am Empfang war sehr freundlich.
Lovely hotel. Fab location for Ferry and Tunnel. Staff very friendly and helpful. Rooms wpuld be perfect if had air conditioning. However we only stopped for one night so this did not really effect us.
Lovely hotel. Fab location for Ferry and Tunnel. Staff very friendly and helpful. Rooms wpuld be perfect if had air conditioning. However we only stopped for one night so this did not really effect us.
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
al Viernes 13 Noviembre 2020
FRANCIA
El cliente a dado una nota al hôtel, sin dejar un comentario.
El cliente a dado una nota al hôtel, sin dejar un comentario.
Dear Madam,
Thank you for taking the time to share your experience with us.
Your comments are invaluable and help us make every effort to satisfy you even more on your next stay.
Kind regards,
Catherine COQUET
Hotel Manager