CONDITIONS OF BOOKING and CANCELLATION
We are a small structure, and a cancellation causes us damage.
We are a Private Residence, the products are fresh, and the number of tables is limited: dinner service is only by reservation in the morning for the evening.
To confirm a reservation, we require a deposit of at least the amount of the 1st night, or 50% of the total amount reserved for a stay of several nights.
The deposit is taken upon reservation.
Normally, according to article N1590 of the French Civil Code, all guarantee deposits paid remain definitively acquired. That said, cancellation is possible up to 15 days before the date of arrival, subject to a 50 administration fee. From 14 days, in case of cancellation, whatever the reason, the deposit of guarantee is kept.
In the event of cancellation less than 24 hours before the day of arrival at 4:30 p.m., or in the event of a no-show, the entire reserved stay is invoiced. A change of dates or a shortened stay corresponds to a cancellation.
For a reservation called "non-cancellable, non-refundable", the total amount reserved is due. No refund is possible in the event of cancellation.
In the event of cancellation for coronavirus disease, on medical proof, or in the event of travel impediment for strict confinement: a 24-month credit note is granted.
Once the stay has started, in the event of a shortened stay, the deposit is retained and cannot be used to pay for accommodation or services already consumed, which are due in full.
Reserved breakfasts and dinners can be canceled no later than the day before for the morning or the morning for the evening. After this period, the amount of the reserved meals is due.
For information, if you book with a Visa Premier, Visa Infinite, Gold Mastercard, Platinum Mastercard, American Express credit card: in the event of cancellation your bank can reimburse you, subject to conditions.
Holiday vouchers are accepted for payment of the balance, in full, change is not returned (not accepted to pay the balance of a commissioned booking such as Booking, Expedia or Box).
Cheques are not accepted.
This booking confirmation implies reading and acceptance on your part of these general conditions of booking and cancellation. We have noted the details of your credit card, which you have communicated to us to guarantee your reservation.
To benefit from an early arrival (2 p.m. at the earliest) or a late departure (3 p.m. at the latest): please ask us for availability in the morning. Early arrival or late departure are charged 30 per started hour.
The house closes at midnight at the latest. For an arrival beyond this time, the "late check-in" is charged 30 per hour "started".
The consumption of alcohol in the establishment is governed by a License IV: outside consumption is tolerated, subject to a corkage fee from 10.
If you want to leave with a souvenir, bathrobes and rose petals, for example, are available for sale at reception. Rates are displayed in the room.
If you are traveling with your dog, he is welcome. Please let us know. He must always be leashed on the property: young children live on site. Your dog's stay is charged 30 for the first two days, then 10 per day. These rates are the same if he sleeps in the car. We have at your disposal a bowl, water and a leash. Other animals are not allowed. Their forced stay would be charged 50 per day.
In the case of an Invitation to offer without a defined date: the invitation is valid for 24 months. You have a withdrawal period of 15 days after the date of purchase of the invitation. In this case, a handling fee of 50 would be charged.
Unless otherwise stated, a credit note is never valid for a stay over bridges, public holidays and Valentine's Day, nor for a Saturday evening, nor in July, August or September. A Credit cannot be used to pay for a special offer or a reservation made via an intermediary.
Certain special offers, payment in ANCV, a credit note, as well as reservations via an intermediary (Booking, Box) cannot be combined with a Les Collectionneurs or Etik (Logis) loyalty card.
Non-cancellable, non-refundable rate.
The total amount reserved is due.
No refund is possible in the event of cancellation.