Restaurant le Plat d'Etain

My opinion was short-lived when I arrived at the reception. The person who was sitting behind the counter said to me, "Who are you? I can tell you that I was speechless, so surprised, she replied, "I have no more space." I showed her proof of my confirmation, reservation confirmation online. This left her indifferent and let me leave. I am 62 years old, I can tell you that in my entire career I have never seen anything like this. I had to go home 2 hours away. So I arrived at 10 p.m. and left at 6 a.m. this morning to be at my appointment at 8 a.m. I hope that one thing is certain: that regarding this inconvenience, I will not have the unpleasant surprise of being charged the amount of the service that I did not receive. I hope that you will do something about this person who is anything but a salesperson. It is unacceptable to run a business and behave in this way. I hope to be heard and that these testimonies are actually useful. We must help the following people. Thank you in advance, and this would even deserve compensation. I count on your understanding. Richard Crespo

Nothing to report

a hotel that needs a facelift and the welcome was not very warm and we were charged for the breakfasts included in the reservation.

Welcome made on Sunday evening around 7 p.m. Perfect. The instructions were well transmitted. and the little extra: the secure parking.

tout était parfait, le seul petit bémol c'est que la salle de bain était composée d'une douche-baignoire alors que nous aurions préféré une vraie douche

No one at reception. Unpleasant welcome. Old-fashioned room with sheets from another age. I was looking for the supposed three stars.

The boss is very friendly and authentic. His son; the chef is also very nice.

The cats wandering around and the grumpy boss who yells at the staff...

Arriving at this hotel without lights (it was very dark) we first had to look for anyone to welcome us. Room ok clean and ok but the toilet would have flushed all night if we hadn't turned off the tap. Evening meal, good value for money. Very pleasant server. Poor guy, it can't be easy every day for him with the boss's personality. We asked for breakfast for eight o'clock but the landlady didn't wake up. It can happen but the least we could have done was to just apologize instead of making unpleasant remarks to us. Quality of breakfast: pitiful. Baguette from the day before broken by hand, just reheated in the oven. Homemade jam with mold on the edge of the jar. The boss disappeared and we couldn't ask for a second coffee. At the time of payment, the boss told us that she did not know how to do it with the Etik program. We were unable to give him our voucher or collect new points. We do not recommend this establishment. Mr. Etchebest's visit about ten years ago did not change the boss's behavior.

Cold and distant welcome...or maybe I'm wrong, and we have to put it down to the fatigue of this brave lady, who, moreover, was not derogatory.

Very good table