Restaurant le Clos Deauville Saint-Gatien

Pleasant and good stay

Good quality hotel, pleasant dining experience by the pool, attentive staff

The hotel gave an air of being slightly rundown which was a shame. It has a good location and potentially lovely gardens etc. The indoor swimming pool has little in the way of changing rooms and again seemed tired. The reception and bar/dining room area has been updated and looked good but the room we had was in need of some redecoration etc.

Very good despite the weather which wasn't ideal.

The hotel is expensive for what it is. The spa needs updating or even a complete overhaul; only the restaurant is very good! The shower water goes from freezing cold to scalding hot in seconds, and there's no water pressure. The bedding is very hard. For the price, we expect better quality. It's an aging hotel, but still pleasant enough to visit.

We were extremely disappointed with this establishment. Overall, it is in dire need of renovation, as many aspects are clearly subpar. The spa, first of all, is seriously neglected: it's not clean, the pool is cloudy, and the hammam only works upon request at reception, which is inconvenient. Furthermore, the ceiling mosaic is crumbling, which is worrying. The spa toilets are in a deplorable state. The outdoor pool was also dirty and neglected, giving a general impression of disrepair. We were given a room upgrade, but this did nothing to improve our experience: the room was tiny, stuffy, and unbearably hot. We were forced to sleep with the windows open, which exposed us to the noise of passing cars. Finally, the meal was very mediocre and uninteresting. In short, the photos on the website are very appealing, but the reality is unfortunately quite different. We leave with a great disappointment.

A very pleasant establishment with a good restaurant, but the room in the annex is in dire need of renovation, particularly the bathrooms.

A very warm welcome, competent staff, and an impeccable room. The food was varied and of high quality, the service discreet, and the dishes beautifully presented. We highly recommend this establishment. It's very well located between Honfleur and Deauville. A wonderful discovery.

A very pretty and peaceful place. The buffet is very good and the spa is a bonus.

First experience. Very good

Very satisfied

The place needs a serious refresh overall, especially the indoor pool (we didn't find a spa and the indoor pool wasn't heated to 28 degrees as advertised).

A pleasant stay. Comfortable room, the meals were hearty and delicious! The staff were very friendly. A nice bonus: the wellness area is perfect for relaxing. We will definitely return.

The Art Deco room is just the wallpaper above the bed. The renovated shower room is fine. But the room is really small for €94.50. The indoor pool, sauna, and steam room make up for the price. The breakfast was satisfactory.

The welcome was very pleasant, and the staff were very attentive.

No complaints about the welcome. But the restaurant... when the waiter asked us if everything was alright, I told him no, it wasn't the side dish listed on the menu, and he just told us to tell the chef and then said nothing more. The room was in a rather damaged state and not very clean, with several insects in the room.

Excellent welcome as usual, and each time my stay is upgraded, very nice

Highly recommended.

We had a wonderful weekend at this charming and beautifully decorated hotel! As we were staying for three nights, we were even surprised to be upgraded upon our arrival Friday evening – a very kind gesture from the hotel! The staff is lovely. We highly recommend the body massages with Talya and Valérie, external providers who work within the hotel. It was the best massage my husband and I have ever had, and we've had quite a few... The only downside, decor-wise, is the indoor pool! The room could be improved with some greenery, perhaps wooden chairs or something similar, and vibrant colors, because the atmosphere there is really very cold and empty, and contrasts sharply with the rest of the hotel – it's a shame. Apart from that, we highly recommend this hotel and we will definitely return.

Excellent. Very pleasant staff, both at reception and in the restaurant! Very clean room...very pretty, recently renovated and very quiet...Pleasant setting in a Norman style and a very nice swimming pool...I recommend it without hesitation!

Excellent accommodation!

Good hotel, a good distance from Deauville

Very good stay

We appreciated being upgraded to avoid having a room that was too cold! However, the pool water was a bit chilly, and the floor in the relaxation area was slippery! The restaurant was also a bit cool in the evening, but very spacious, which I think explains the difficulty in heating it! We will certainly return in warmer weather to make it more comfortable!

Reception and catering staff are attentive, helpful and friendly.

This hotel is very good, small even though the TV is glitchy.

Pleasant staff

A very warm welcome, perfect service, and great friendliness. The restaurant offers a wide selection of high-quality food. The service is pleasant, and the added bonus in winter is a very nice indoor pool.

Perfect

Service restauration et accueil au top
Chambre et literie bien
L'ameublement est a refaire ce qui nous a surpris pour un hôtel 3 étoiles
Sauna hammam très bien joli piscine mais 1 vestiaire pour ce changer est peu quand on est plusieurs
Sa reste un endroit joli est reposant
Petit plus au serveur du restaurant qui ont été nickel et joyeux une petite touche d'humour bien apprécié !!

We had a great time and the dinner was perfect.

We have come several times, I recommend the room, relaxation area, perfect restaurant.

The room is very old, the bathroom needs a major refresh. Rusty bathroom radiator and unheated room! In addition, you must bring your own bathrobe and towel for access to the spa because otherwise you are forced to rent, we should have been informed in advance.

Very clean, attentive staff, the activities offered are excellent, we will return

The pool is cold, the staff is not friendly and the only thing is the restaurant is good, the food is good, the rooms are not clean, cold and not beautiful, I don't recommend it and there was nothing to drink in the rooms, I was dying of thirst😂no massage even though there was no one there, I would say that it's a lousy spa, don't do it

Noisy rooms, the neighboring room was almost word for word audible from our room.

Beautiful Normandy-style hotel with spacious and comfortable rooms

The hotel is a bit dated, but the services are very good. Friendly staff.

Very warm and attentive welcome. The rooms are very comfortable, well soundproofed, the swimming pool, spa and hammam are enjoyable. The restaurant is decent. Good value for money.

A very pleasant setting, very good dinner and breakfast. Very pleasant hammam, sauna and swimming pool

Room from another era, general condition more than questionable, not functional at all.

Overall decent experience. The establishment needs renovation.

The restaurant is advertised as a Restaurant Gourmand. I did not find it as such. The daily specials were the same throughout our entire stay and the choices on the menu gourmand did not vary at all. The other menu simply offered various burgers, not what I would call gourmand. Also the bed was rather small and the mattress very unconfortable.

Pleasant setting, great staff.

Very disappointed with the attic room, small and minimalist bathroom and also attic, cracked sink. If it's the fact of having booked via a box, it should be specified that it's an economy room 😕 On the other hand, the restaurant is impeccable and the waiters are top notch with a lot of humor. The meals are perfect

We had a reservation through Smartbox and were very well received, the room superb and spacious, the sauna-hammock and swimming pool very pleasant, the restaurant excellent and the breakfast gargantuan, perfect. Thank you for this weekend, we will come back!

Very nice site. Very welcoming staff. Our room was a little disappointing but adequate and very clean. The quality of the meals was very good, even if not hot enough for my taste.

beautiful hotel, smiling staff, very good food and sleep

Very pleasant stay and attentive and efficient staff.

Warm and friendly welcome and charming staff,
Room 9 had a lovely big and very comfy bed with good linen, Had a great nights sleep. Had a bath ( lovely) and shower, hot refreshments, but surprisingly no water. The room was certainly comfortable but a little affected by the smell from the separate loo which was sited next to the bed. The bathroom had all the amenities but was perhaps a little tired. Dinner was excellent and we ate off the a la carte menu which had plenty of choice as we did not want a 3 course meal. Thoroughly enjoyable stay.

Perfect !

Attic room uncomfortable for adults. Dirty bathrooms.

Unfortunately, the distance between where we live and our stay at this hotel is almost 800 km. We would book this hotel again at any time. The friendliness is unbeatable. It was my best vacation in a long time. Due to my husband's disability and the needs we communicated before arrival, we found everything perfect. Normally, I get severe back pain after two nights because the beds are not comfortable. That was not the case here. I slept perfectly. The indoor and outdoor swimming pool, including the ambiance, was very nice. Ample parking in front of the door. One small thing that could be corrected: It would be good to have signs at the sauna explaining how to use the sauna: just a swimsuit without a towel? With a towel? All in all, I already miss the friendliness of the people. Their helpfulness. As I am French myself, I can't comment on the foreign language options. For the first time, it was difficult for us to leave.

A very warm welcome, very satisfied overall. It's true that the breakfast, price/selection ratio, is rather excessive for what is offered in the buffet. Very good food. The leisure facilities—tennis court, swimming pool, hammam—could benefit from a little freshening up, but quite honestly, for a family weekend of a few days, we really enjoyed it! The children were delighted, the parents too. We obviously thank the kindness and humor of the staff! See you soon.

TRES BON ACCUEUIL POUR NOUS ET POUR LE CHIEN-CHAMBRE PROPRE ET ACCES DIRECT AU PARKING-REPAS ET PETITS DEJ CLASSIQUES ET BONS

We were very well received, the staff is very friendly. The only downside is the dilapidated state of the place, the broken tiles at the swimming pool, the hotel terrace not cleaned with green wooden chairs. Too bad the setting is very pretty, just improve the maintenance of the place and it will be perfect.

Always excellent service. Thanks to the whole team.

Accomodation ,service and restaurant all excellent and very good value.

When you have a 3-star rating, it's clear that you can't be satisfied when you find used condoms in the office bin. No commercial gesture, just a few apologies from the receptionist... Concerning the room, no comfort linked to the heatwave (no air conditioning, no fan. The room on the 2nd floor, accessible by a tiny corridor is dated... No decor, a badly placed TV, a desk that must have been found at Emmaüs. Comfortable bed despite everything except that the duvet is the same as in winter for temperatures of more than 35° outside. The bathroom is very basic and small, the bathtub uncomfortable and very slippery, the toilet disgusting. In addition, the whole being attic, you bump into the beams unless you are Passepartout... As for breakfast: unworthy of a three-star (little choice of both cold meats and cheeses and quantities leaving something to be desired, frozen pastries reheated while a bakery is less than 150 meters from the establishment... I did not use the swimming pool but the exterior condition (bad grass between the slabs, missing or broken slabs) does not encourage you to put a toe in... No really, I will not return to this hotel which nevertheless applies 3-star prices.

Ideal location, a little haven of peace, very cozy hotel with delicious dishes served in the restaurant... Thank you, we will be back!

Unpleasant welcome, room to be redone, carpet in the hallway on the second floor stained., not enough mattresses on the lounge chairs by the pool because they were being cleaned!! Breakfast to be reviewed

A very nice discovery, we appreciated the hotel service as well as the catering.

Decent accommodation, quiet and relaxing. Large, pleasant room. Very good dinner. Negative point: breakfast (there is nothing)

As part of a Dakota Box, we stayed at the establishment for 2 days. Easy registration via live check-in online, satisfactory welcome, but very disappointing departure. The room was very cramped, attic, stained ceiling, very small and attic bathroom, old and stained hairdryer, rusty radiator, no air conditioning unbearable in this high heat; installing a fan would have been appreciated. No minibar! No bottle offered in this inconceivable heat! Let's move on to the meal, not worthy of a 3-star hotel whatever the dish ordered, we had the same toppings and moreover poorly prepared. Our Virgin Mojito served hot!!!! The whipped cream for desserts was also served hot. Breakfast too basic and scrambled eggs inedible as well as the hot fruit juice undrinkable. Ditto for the hot fruit salad. On the plus side, the indoor pool was decent, a little cold, the sauna and hammam acceptable.

some facilities that we have come to expect from hotels in this category were lacking, especially not having air conditioning bor at least a fan, and not having some bottled water available in the room or any face tissues. The roomwas however very clean.

I already knew the recording was a bit complicated, but other than that it's good.

Excellent welcome both on the phone and in person. Very clear information. Having booked through a smartbox, there is no difference in terms of dinner: generous dishes. The restaurant manager and his assistant are very friendly and available despite the very large number of people. Room 9 is very old but quite clean. We did however report that ants were entering the room. Very quiet location as it is well set back from the fairly busy road.

Alright

It's a shame in a hotel of this standing to have traces of mold in the corner of the shower ceiling and a large cobweb above the bed. Otherwise, the stay was perfect overall, the staff is very welcoming, and the SPA area is really beautiful, (could need a little refresh...), however the aquatic area is really well organized.

The hotel is still very decent overall, but room number 4 was very disappointing. The attic room and bathroom were both in the same room. The bathroom was a horror, it was a bathtub under the attic, almost inaccessible for showering, you were bent in two, so it was very uncomfortable to shower. However, the bedding was very, very good.

Friendly and attentive staff. Charming establishment with very attentive staff. We had a very pleasant stay.

For the first time in this establishment I have a remark to make: On the menu the choice of dishes was meat or meat! And 2 nights in a row is way too much. Too bad, it's really good otherwise.

The restaurant was good but the breakfast was disappointing.

A beautiful, quiet place

We had a very good stay, the hotel night, dinner and breakfast. Honestly everything was perfect, just one small downside: the room was a bit cramped and there was no socket next to the bed for my husband's breathing apparatus, but the length of the cable was sufficient for the connection, close to the front door. The staff were very pleasant, especially the manager of the restaurant when we had dinner. THANK YOU for your good humor.

We booked a night at this hotel via a Smartbox that advertised two meals (3-course menu), two breakfasts, and one hour of spa time. When booking, we were asked to add €90, leading us to believe that this covered additional services. In reality, this amount only covered meals and breakfasts, and the spa was freely accessible to all guests. We therefore felt like we had been misled by the offer. We also paid €117 for an additional night. Unfortunately, the cleanliness was not up to scratch: hairs on the edge of the shower in the first room, and in the second, a strip of garbage bag was lying on the floor when we arrived. The condition of the facilities also leaves something to be desired. The indoor pool is clearly dilapidated: the ceiling is crumbling, the edges of the pool are yellowed, and even in the sauna, the ceiling is damaged. This doesn't at all match what we expect from an establishment that's supposed to offer relaxation and comfort. In short, between the poorly explained supplements, the approximate cleanliness, and the state of the premises, we left disappointed. It's a shame, because the potential is there, but the maintenance and transparency are not up to scratch.

Room of modest dimensions - avoid room 49 - the foot of the bed is 20 cm from the bathroom partition for 80 cm. Very economical facilities: no sandals for going to the SPA, cardboard toothbrush "glasses" - why not - bathrobe for hire... On the other hand, large comfortable bed, indoor pool, sauna, hammam very decent. Staff at the top for the reception and the service in the room.

A very good hotel to recommend! A very good location close to Deauville and Trouville-sur-Mer. The hotel is located in the middle of a beautiful, well-maintained, wooded park.

Too old

The hotel needs a good refresh in the pool area, the staff is quite friendly, the housekeeping staff is very good, our room was always spotless when we returned at the end of the day. The breakfast is simple.

Idyllic setting, top-notch restaurant. Amazing pool, sauna, and steam room, generous all-you-can-eat breakfast. Ample parking. Thank you for this fabulous weekend.

I enjoyed my stay at the hotel overall. The breakfast was really great: well served, varied and presented with class. The pools were also very pleasant, I was even surprised because some comments suggested the opposite, especially about the paintings. Certainly, the hotel has a little old-fashioned side and the rooms are quite small and old-fashioned (adding a small fridge in the room would be appreciated) but that did not prevent me from having a good time. Pleasant staff. Large parking lot, the space at the outdoor pool was peaceful as well as the indoor space around the fireplace very cozy and classy.

Room outside the hotel, needs to be thermally and acoustically insulated from adjacent rooms.

A clean and fairly well-located hotel (in the immediate vicinity of Deauville). The room was clean, the bedding comfortable. However, a few things are missing: a hairdryer and a safe, for example. The hotel seems to have been renovated, but the bathroom and toilets are still missing a VMC. According to other hotel guests, it can be a bit noisy despite the new frames. Breakfast was disappointing: little choice, industrial and cold products (scrambled eggs and bacon). Too bad. Another disappointment: the deckchairs around the pool. If you're not quick enough and they're all occupied, you can't take advantage of them because half are reserved for ground-floor rooms. This was the unpleasant surprise of the stay. Note that we booked this hotel as part of a smart box, so overall the experience is okay, but I'm glad I didn't pay for the night, otherwise I would have been disappointed by the elements mentioned above.

Very pleasant establishments. Some areas could use some renovations. Welcoming staff. Very good breakfast. Nice lounge, nice restaurant.

One-night stay with Smartbox, beautiful room with comfort, just missing curtains on the windows, pleasant relaxation area but in need of a refresh, very good welcome on arrival, on our departure however the lady at reception with the red jacket not friendly at all, not smiling too bad it leaves a bad impression, the restaurant staff very pleasant.

Very good stay

The room is very spacious, a little old in terms of decoration. The restaurant team is very professional and efficient.

Superb, clean hotel. Very welcoming. Quality food. Friendly, pleasant, and attentive staff. We will return with great pleasure.

We were in one of the attic rooms which was comfortable, clean and very good value.

One-night stay with dinner and breakfast as part of a Smartbox, we were very well received, moreover, we benefited from an upgrade, so we had a renovated room, very spacious (king size bed) and pleasant. The staff was very welcoming and warm, the evening meal was top-notch, with a waiter who was very attentive and with a lot of humor, we enjoyed ourselves from start to finish. The next morning, we had a problem in the bathroom because there was no hot water, the person at the reception immediately gave us access to another room so that we could take our shower, so a perfect stay overall. The hotel and restaurant are well-kept, clean and charming in the Normandy style with half-timbering, in short, an address to remember for a future stay on the Normandy coast!

We chose this establishment based on the Smartbox gift we received. Excellent impression, excellent service, attentive staff, reassuring contact, always attentive and remarkably polite. Easy access to parking, a warm welcome, table service worthy of a 3***, and a truly... gourmet meal!! both in size and quality. In short, an excellent stay, plus weather worthy of July, what more could you ask for. Thank you to the whole team!!

Room with the bare minimum and aging very badly! Average welcome not very friendly. Frozen pool with water everywhere around, no squeegee for the floor, slipping guaranteed!!!! Respectable jacuzzi and hammam. Perfect dinner but waiting time much too long! 1 person for the whole room including for the aperitif! As for breakfast, the icing on the cake, an empty buffet at 9:00 in the morning, what a shame! No more fruit, no more omelet, we were able to save 3/4 pastries for 3, it's frankly unacceptable!!! Not to mention the extremely unpleasant waitress who kept making derogatory comments to her colleague! The same one as at dinner, by the way. We will not return to this establishment, very very disappointed with the services!

I stayed with my daughter in this hotel, we loved both the level of warm welcome and the very clean rooms. We had dinner in the restaurant and we appreciated the kindness and professionalism of Olivier. I recommend

We were delighted by this hotel. The exterior and interior reception were very pleasant. The restaurant dinner, three courses very good. Interior, collection room very good.

Decent catering. Breakfast price high compared to the choice offered. Room very decent. Spa catastrophic, unsanitary condition.

Beautiful establishment, good welcome, beautiful room, good restaurant.

satisfaction and very warm welcome

On our arrival we were a little surprised by the welcome, the gentleman seemed stressed, a little directive, we had details on the organization of the evening meal which did not concern us as customers in short... Then he relaxed very fortunately and we had an excellent time, we will come back!

Access to vehicles is sometimes a little narrow (vegetation)

Smartbox stay. Clean room. Hearty and good quality meals including service. Beautiful environment. Very friendly staff. Less good hammam side which did not work. Very cold indoor pool. Regret not having slippers for the spa area. You arrive with your shoes on. Average in terms of hygiene. Bathrobe payable including towel. Average

Very nice complex, the only downside is that the TV doesn't work very well, but hey, it doesn't bother me, the restaurant is excellent, thanks to the chef and the great team. Excellent cleanliness too, both the rooms and the corridors, etc. Thank you for this pleasant stay.

Great welcome, very good dinner, pleasant room, we recommend it for a moment of relaxation.

The only downside is the aquatic area, the changing rooms are poorly located (you have to enter with your shoes on), the pool is cold, and the hammam doesn't have enough mist. The price of renting towels is very excessive, it should be included in the price.

We had a great weekend. We enjoyed the very charming setting and the spa. The breakfast and the restaurant were very good! The only small downside is for the room where we slept which would deserve a little refreshment, the tiles and parquet flooring a little damaged.

Very good welcome

Perfect stay Spacious and clean room Excellent dinner Full breakfast

I really appreciated the welcome and the kindness of the staff, the restaurant is excellent whether it is the evening meal or the breakfast. The room was a bit old but the bedding was perfect. For access to the SPA there should be a changing room before access this would avoid having to take off your shoes and put your clothes on a deckchair... not very practical and the bathrobes and towels are for hire this should be specified or put them as a deposit but not for hire.. otherwise overall it was correct.

Aging spa hotel, room with slanted floor (about 10 cm difference in floor height between the entrance and the bathroom, very strange feeling) The spa pool area would need some work (and cleaning) Friendly reception but the restaurant service really leaves something to be desired.... for the price of the menu we would like to have time to eat and for the waiter not to take customers for friends. Experience not to be repeated This made a subject of meeting with other customers, very nice by the way.. always draws good from difficult situations.

A very good address where we had a very good night! To do again!

Very good stay

Very good experience, to do again!!

Alright !

Great welcome, very clean establishment, superb room, indoor relaxation area, very good and clean. Very good cuisine, generous and tasty dishes. Second stay, in fact, and it will not be the last.

Heating off in the room and bathroom!!!!! We turned on the heating but it is very old and too small for the size of the room (superior room), we spent our stay in coats so as not to be cold, I explained our concerns to the reception of the establishment but no solution was provided. In addition, I finished my shower with cold water because of the small hot water tank which regenerates itself a long time later. The bathroom is correct but the decoration of the room is very basic. Also disappointed with the spa and swimming pool area, no pleasant facilities for customers. The positive point is the restaurant.

Nice hotel with a small indoor pool and few deckchairs but the grounds are very pleasant and the rooms very decent.

Location, welcome, room and restaurant always impeccable.

Despite a request for feather pillows, we were given classic pillows. Very high and very hard. A short night's sleep in addition to the neck pain. Too bad. The decoration of the hotel as a whole is nice, the setting is friendly, and the services offered are correct.

The place could be nice. The fields are a bit old. The pool is cold. We had a good dinner at the restaurant in the evening. On the other hand, it was terribly cold. The team is just extraordinary.

Roof infiltration problem

Very nice hotel, offering very comfortable rooms and exceptional catering. Dinner was a real treat, finesse and quality. Very welcoming staff. Sauna, hammam and swimming pool very very good. Place that will guarantee you an exceptional stay.

This establishment does not "play the game" of the smarboxes. The receptionist certainly tried hard to select the worst of the rooms!!! Considering the price paid by those who offered me this box, the attic room was very disappointing, with a 140 bed and no service to enjoy the SPA: no bathrobe, no slippers (explain to me how to go from the room to the pool deck?). Heated sauna and hammam... only on request => 25 minutes delay. Cold swimming pool and only one shower available...

Short but very pleasant stay, thank you to the whole team. Attentive, helpful, professional, kind staff. We will come back with a big YES

GOOD

A very friendly waiter who runs around to serve you. A good relaxing time with the pool.

Disappointing The uncomfortable bed The service at the restaurant was expeditious, we still had our starters when we received our dishes. Service much too expeditious, the impression of wanting to get rid of the customers as quickly as possible. Maybe they are stressed because there were only two of them doing the service? That being said, it was not a pleasant moment. The reception was closed during the night, we wanted to leave earlier, because the bed was really uncomfortable and impossible to sleep, and this was impossible because the reception was only open at 08:05. We did not even want to enjoy breakfast, we left immediately.

The reception is always friendly, my one complaint, if small, I have had dinner at the restaurant 4 times in the last 2 months, the meat has been cooked to perfection, but the fish and the prawns way over cooked, so sad…

Upon our arrival, we were very surprised by the warm welcome, the luxurious and spacious room, the delicious meal as well as the little moment of relaxation at the swimming pool, we are repeating this experience.

We were delighted with our stay in this hotel, the spa area is very pleasant. The breakfast was great and the welcome very warm! Thank you!

Very pleasant staff, clean room. However, the establishment needs to be a little better maintained on the outside because it is a little shabby.

Beautifully renovated room, excellent welcome, very satisfactory food.

GOOD

A great first experience, a mixed second, and a great third! Thank you.

Beautiful establishment, large and beautiful renovated room, very good meal.

Very friendly and welcoming reception and catering staff. Recommended area

We stayed in a room in an annex building. For next time we will book a room in the main building. More comfortable to enjoy the facilities and better soundproofing in relation to the road that runs alongside the hotel. Good stay all the same

Very old hotel, also old spa

A good address not far from Honfleur with a service

After a pleasant first stay that convinced me to make it my hotel of passage in the sector, I was very disappointed by the room. I understood that during my first week, I had a renovated room, and that I was in the old rooms. Too bad ... not adapted to tall people.

The evening stopover was very good but the shower and toilets really left something to be desired.

Room quite small. But clean. Indoor pool disappointing. Doesn't make you want to swim in it.

Unable to operate the towel dryer, too bad

Very nice place, as for the room, we were under the roof so the bathroom was less accessible for tall people.

Very satisfactory overnight stay.

Dusty room when we arrived Pool ceiling falling apart Service quite slow in the restaurant and staff not knowing the menu

Breakfasts can be improved

The room was spacious and comfortable. The dinner at the restaurant was very good. But the welcome overall was quite cold, we weren't even asked when we left what we thought of the stay as if we were dreading our response. The hotel is cute on the outside, the garden is magnificent but the outdoor pool is not at all in line with the photos on the booking site, it needs to be completely renovated. Inside it's okay though, the pool is heated and pleasant.

Very bad reception, the staff does not say hello nothing at all. Old room, dirty sheets and towels. Faucet that is not fixed. We had the impression of living with the rooms around us so much we could hear everything that was happening next door. Swimming pool not very clean, as well as the hammam in which the ceiling falls. I did not have the room that I had seen in the photo of my reservation, I was told the photo is not contractual... I do not recommend at all, not at all. The value for money... frankly we were disgusted to have celebrated our 10th wedding anniversary here

The room was a bit small for three adults. It would have needed 3 beds.

Very pleasant hotel in a quiet area surrounded by nature

I am traveling, I often sleep in hotels and that's where I pay so much for a low-end room, old bathroom, faucet that no longer holds, empty soap and shower gel bottles, black bathtub seals, mold. Hotel to avoid, too bad because the staff is very good.

The mediocre room in the attic for the price, the poorly maintained swimming pools. I will not return there.

Hotel that needs a good renovation. Swimming pools, sauna and hammam in a deplorable state. Shower of the swimming pool boiling and faucet HS, so no one showers, hello hygiene. Very cold staff.

When we arrived there were dirty towels behind the bathroom door. A pillow stained with chocolate. The person at the reception immediately took our remarks into account. Very disappointing restaurant. A meal for 80€ not worthy of a 3 star hotel. Meal more than disappointing and very expensive. Cleanliness of the terrace left something to be desired. Hotel full of charm that would really need a complete renovation. Too bad because the hotel is very well located and the outdoor setting is rather pleasant

At our breakfast this morning, we had almost nothing left to eat (no more butter, Nutella, bread, pastries, juice or jam).

Very nice hotel, great discovery!

The reception was good until the receptionist saw that we had gone through Booking and then she became colder as if it was a bad thing. The return was the same, very cold, we were not even asked if it had gone well but at the same time it was in the logical sequence given the room. For the room, we found ourselves in a small chalet called "economic attic", this room is not found on the site. A wooden chalet, rather dilapidated with a half-sunken floor, a bathroom that would not say no to a bit of renovation, electricity that is at least 30 years old if not more and not at all up to standard. The shutters are half broken, patched up with bits of metal to be able to close them, the door does not even close if the shutter is closed, there is no curtain so you wake up with the arrival of the sun... In short, an old old room not worthy of a 3 star hotel at 100€ per night. As for the bedding, let's not talk about it, it's a mini bed of 1m40 and still not sure, with a low-end mattress where my wife and I end up with back pain from the first night. Also it says free wifi, provided that you are not in this room because you will not receive it, and the same for the 3g/4g/5g non-existent throughout the city. As for the cleanliness also it was not great, cobwebs everywhere and which certainly did not date from the day. For 100€ a night it's excessive, I slept in ibis budget at 60€ a night which was better quality and much more recent.

Nous avons passé un agréable séjour dans cet hôtel, très bien décoré, le personnel est très agréable et accueillant, le restaurant bon et l'accès illimité à la piscine, au hammam et au sauna est vrai plus. Et le lit très confortable et les draps très agréables

Petits bémols (ils y en a toujours) : nous étions dans la chambre 1. La partie mansardée est vraiment dangereuse, je ne suis pas bien grande (1m62) et je me suis cognée plusieurs fois notamment la nuit pour aller à la salle de bain.. Pas de commotion cérébrale mais bon.. Ca aurait pu.. Autre petite remarque: pourquoi Ciel n'y a-t-il pas de support sur le mur pour tenir le pommeau de douche ? Ça coûte rien et ça évite quon se tienne l'un après l'autre le pommeau pour se laver les cheveux..
J'ai aussi trouvé que le petit déjeuner n'était pas à la hauteur du prix.. Et une machine a œufs sans coquetier ?? Why ??
Ah oui et pas de wifi dans la chambre 1..

Néanmoins c'était un séjour très agréable, bien situé.
Et une mention spéciale pour la masseuse Maggy qui a été juste incroyable.

This hotel fully met our expectations!! The only unfortunate incident is that the waiter offered us our aperitif after our starter had already been served and he did not apologize for this omission!

Very uninterested personal, diner took 80 minutes to arrive for the first course, food was horrible.

Nice hotel with good restaurant and facilities. Room was on the small side but very clean and tidy.

We enjoyed our short stay at this hotel and would be prepared to visit again if this fitted our itinerary. The room we booked was all we had expected and the friendliness of the staff and the welcome was all we could have wanted. The availability of trolleys for luggage was an extremely good idea.

Delightful hotel in a very nice village.
Room was comfortable but the internet wasn’t very good. Poor signal which kept cutting out.

Hotel with a typically Norman facade. Outdoor swimming pools (with adjoining terrace for dining at each meal) and indoor swimming pools, SPA. Clean, quiet, you feel good there! Friendly service and efficient room service! We will go back!

We really loved everything! The staff is friendly, the room is cleaned daily. Thank you so much!

I was in room 2 it's tiny poorly maintained , poorly ventilated
Very difficult to walk around in due to multiple beams at low level. One small window in wall and one velux roof window.
It was hot and stuffy so opened the velux . I'm sure I could smell fumes entering the room when the velux is open. Maybe that's what triggered the fire alarm . Looking outside there is a chimney with a flue not far from the velux .
Of course I could be wrong but it may be prudent to check this .

really very disappointed overall, there are big problems due to the lack of staff, breakfast must be taken as early as possible because after 9 a.m. there is nothing, big lack of choice, the beds too small, therefore lacking comfort, soundproofing problems in the rooms, no air conditioning, in short for me I strongly advise against…

This is a beautiful hotel with lovely rooms.

The place is well located, there are beautiful green spaces, however the attic room is fine the only problem is the bathtub in the attic you can't stand up to take the shower and to get up and down from the shower is too high and dangerous for my taste you have to be flexible if I come back I will avoid this room otherwise the rest has been.

Charming hotel, very quiet and very well located.

Very nice home. Room a little small but sufficient for one night. Top swimming pool and spa.

Great little room, very cooning!!! Very clean

Top !