Restaurant la Bertelière

Great hotel, just the shower heads really need replacing as they're not very good.

Delightful hotel, very comfortable, great breakfast.

Good overnight stop hotel with restaurant en-route to EuroShuttle.

Staff were friendly and welcome, restaurant food very good.

Very comfortable. Good dinner at restaurant.

Outstanding quality hotel and wonderful food and service

This hotel is very well located near Rouen, in a quiet, green setting. The comfortable room had excellent bedding (very large bed), the restaurant and staff were top-notch, the dishes were varied and delicious, and the breakfasts were very complete with local products. We highly recommend this resort.

Simply perfect – a wonderful stay in Rouen. The hotel is very pleasant, the rooms are spacious and very comfortable. The food is of high quality, with affordable menus – the restaurant is highly recommended. The breakfast is outstanding, a very varied buffet offering many local products.

A great first impression upon arrival at the establishment, even for a very short stay!

Welcoming staff, quiet and peaceful hotel.

Staff, food and location were excellent I will be using this as my normal stop on the way back to the Uk

Excellent service from all the staff

Room had good facilities but needs some refurbishment. Restaurant excellent with authentic French menu and a good choice. Bonus for us is that it was dog friendly. Good grassy space immediately outside. Would be a lovely spot in good weather. Would return again.

Fantastic hotel and restaurant!

We were initially given a room with a sewer smell, but were immediately given another. Upon our return around midnight, there was no electricity in the room (due to storm damage), but again, the staff responded very quickly, providing us with a different room. The room was comfortable, but the wardrobe wasn't very clean (dust at the bottom). Breakfast was expensive, and the selection was rather basic.

My stay was a wonderful experience. I enjoyed everything. The welcome was warm, the service impeccable, and the spaces clean and pleasant. I also appreciated the large parking lot, the clean green space, and the reassuring presence of a security guard every night. I have absolutely no complaints: I highly recommend this hotel and restaurant.

A very good stay - Magnificent park!

Lovely quiet location with good secure parking and big almost comfortable room with good amenities. The very firm pillows were the only negative.
The breakfast was superb and dinner very good. Both excellent value.

Staff was very friendly and restaurant was fine.
1 big remark!! We booked 2 rooms and both rooms have some cleaning to do. In the toilets was a lot o dirty/dust on the skirting board. Also on the roster for ventilation in the bathroom was dirty.
In 1room was a big black hair in the wash table en in the other room lay a wet towel there were the tea maker stands.
So overall very pleasant and friendly but cleaning is not ok.

The price of the beer Leffe blond 0,25l. €5,00 and large glass, 0,5l. €8,00 really, very, very, expensive. Very much out off proportion.
Could be a reason for not booking a room anymore in your (nice) hotel.

Simply perfect as usual: I love this place. Everything is great: the grounds, the peace and quiet so close to Rouen, the comfort and cleanliness of the rooms, the bedding... The restaurant is as delicious as ever and the service is very pleasant! Well done to the whole team... Finally, the most enjoyable moment for me was breakfast: exceptional, featuring local products and a superb variety. Don't change a thing, it's perfect.

Particularly remarkable.

A top-notch team, nothing more to say

Overall a nice hotel, slightly let down by the standard of the bathroom. Over the bath showers are okay but the lack of any shelving or tray to hold shampoo soap etc was disappointing. Also too low for me. Rip out the bath and install a decent size shower cubicle 1m x 90cm, at least, with both overhead and handheld showerheads.

goed

The rooms are a bit dated. Modern showers would be nice.

Lovely bright room. Excellent restaurant. Very good breakfast. Friendly professional staff.

Excellent establishment very close to Rouen. The setting is superb, peaceful, and very flowery – a large, wooded, and flower-filled area: a real visual delight from the moment you arrive. Excellent restaurant – impeccable service with a very friendly waiter. The breakfast is very varied and generous, with excellent quality products. Kudos for featuring local producers, from apple juice to yogurt. Kudos to the pastry chef for his homemade cakes. The staff is very warm and welcoming throughout your stay, and best of all, dogs are welcome!

Great hotel, good location and great staff.

Goed hotel, helaas een bruiloft tot 4.30 in de ochtend met harde muziek HERRIE

Still as good as ever! The quality of the welcome and the comfort of the rooms are perfect. The restaurant always offers affordable menus: I recommend the Aumonière for dessert, a real treat. As for breakfast, there's still plenty of choice: great, keep it up!

Great parking, simple reception, lifts available even from parking area, had an area for eating and close to the centre

1 waitress in the restaurant was very slow. We had to wait very long before we could order our food. She could have taken our drinks order first. That would have enlightened the waiting. Otherwise, the restaurant was good.

Food excellent. Helpful staff

We had a great stay, but it could have been even better with a little more friendly service in the restaurant and at breakfast.

The reception was relatively friendly, though a bit curt—nothing overly enthusiastic. The entire hotel, including the rooms and restrooms, is now quite worn out; the carpet in all the rooms is a clear sign of this. The food was good, but not outstanding. Unfortunately, there was an event at the hotel that evening (a wedding or birthday party), so children and teenagers playing right outside our window were shouting and making noise late into the night. The breakfast was generous and delicious by French standards.

Very pleasant and quiet location. Welcoming staff. Very comfortable room.

Outstanding hotel from initial sight with large well maintained car park and abundance of gorgeous scarlet geraniums. Very welcoming reception, restaurant staff and any member of staff we came across.

Very friendly and professional team.

Very good stay

A perfect evening in this superb location; even with the heatwave, the garden is splendid and the flowers are magnificent. The room was beautiful and very clean with superb bedding, and the service was truly 4-star: for example, bottled water in the rooms. The restaurant is delicious and excellent value for money, and the breakfast buffet offers a wide variety of choices and high quality. A highly recommended address.

A particularly pleasant and welcoming establishment, situated in a lush, green park, with top-notch service and cuisine. The dishes offered in the restaurant are sophisticated and of very high quality. The service is impeccable and the staff very attentive. The room has very comfortable bedding (single or king-size bed).

Excellent establishment, well located near Rouen, in a lush, green setting. The welcome and staff are particularly appreciated. The food is varied and of very good quality, and the service is very attentive. The rooms, and especially the bedding, are extremely comfortable. We highly recommend this hotel.

Thought this hotel was excellent. Restaurant meal was superb. The overall cost for the stay was brilliant.

Excellent hotel and restaurant in a quiet location near Rouen, surrounded by flowers and greenery. Free parking with electric vehicle charging points. Pleasant rooms with very comfortable beds, varied and complete breakfast featuring quality regional products. The restaurant offers delicious classic and gourmet dishes. The staff is very professional, welcoming, helpful, and friendly. We highly recommend this establishment, which also welcomes pets.