Restaurant Cristal

The welcome and availability were perfect, the rooms could use a refresh. Dinner was excellent, almost too generous, with the only downside being that the requested wine was unavailable.

The room had no windows, only a small skylight. It was fine for one night. But the staff were very friendly, helpful, and responsive.

The restaurant was very good quality, but the accommodation was old and noisy. Excellent location.

Access to the rooms is via a steep staircase.

I loved the set menu options for the overnight stay and the dishes chosen. The room was perfectly adequate and had a view of the Loire. I woke up at 1 a.m. to the student party inside and outside at 4 a.m.

Absolutely wonderful from start to finish. Very friendly, lovely room overlooking the river, and an excellent breakfast and restaurant.

Hotel with character and in a great location.

Excellent, the welcome, dinner, and breakfast...everything!

Small hotel in a great location with very welcoming staff. Very comfortable bedding.

Very friendly welcome and staff. Excellent location

The hotel is aging; the rooms could use a facelift: damaged walls, stained carpet, mold in the shower… limited storage space. The room itself was very spacious, the bedding was perfect, and it was very quiet. Breakfast was also very good, varied, and plentiful. The waiters were very pleasant.

The team was very welcoming and professional, taking excellent care of their customers. A problem was reported and resolved within 10 minutes. We had a pleasant stay; thank you to the entire team.

Spacious and comfortable room, very attentive staff, quality meals.

The hotel staff were incredibly welcoming: such smiles and kindness! Thank you so much! The hotel is very easy to access, even for a late arrival (after 10 pm). It's located less than 5 minutes by car from the train station, or a good 30-minute walk: right on the banks of the Loire, next to where the Saturday market starts! The breakfast was excellent, with everything you could want: good bread, fromage blanc/muesli, quality fruit juices, a variety of teas, and delicious pastries... absolutely perfect! There are restaurants and bars in the immediate vicinity (including a really lovely restaurant on a barge less than 100 meters away).

Very pleasant welcome. Excellent location. Good value for money.

Very pleasant and welcoming staff.

The room was okay, the bathroom very average!

Nothing to say about the welcome, it was perfect, very professional, very good bedding and the room is decorated with great taste. The room could be a little refreshed starting with the bathroom. The cleaning was not perfect (hairs in the bathroom drawers and the balcony was full of cobwebs). It is unfortunate that the hotel did not take into account the previous reviews which stated that there were no racks to hang towels (there is only one) but we had a pleasant stay. And the hotel is very very well located.

We have stayed in this Hotel as a first night stop when visining France. Reception upon arrival is always friendly, room very comfortable and lovely food in the restaurant.

Very well located hotel - very pleasant stop in Saumur as part of our Vélofrancette tour

Parfaite etape, restaurant au top avec personnel aimable et azx oetits soins. Belle chambre

It's just a shame there's no toaster at breakfast. I was told it was blowing fuses!! sic 😅. I concluded that the electrical installation needed to be reviewed...so as not to consider that the employee made fun of me!

We have stayed at this hotel many times over the years.The menu in the restaurant is very good and reasonably priced.
The rooms overlooking the river are the best.

Lovely staff and accommodation that met our expectations, not to mention a great location.

Perfect position

A very disappointing so-called gourmet stopover. The food served was very ordinary. The dishes and desserts were average. We had chosen this hotel based on the reputation of the Logis de France for the quality of their food. One of the waiters was not motivated. The room at the back was spacious but the whole place needed serious updating. The view of the dilapidated buildings and courtyard with the restaurant's fireplaces. The bed was comfortable. Room 32

Very warm welcome on arrival

en ces périodes de forte chaleur, une clim aurait été fort appréciable

Top staff, however, the room is not worth the 2 stars: no air conditioning even though it was too hot, we didn't sleep for 2 nights because the heat was unbearable, noisy street in the evening and early in the morning (works). We cut our stay short by the 1st night 😕 we do not recommend this hotel.

Good location in the center of Saumur with a view of the Loire but dated rooms, minimal equipment. Helpful staff. Room overlooking the Loire with the noise of people laughing and talking under our windows until 1 a.m.

Rather disappointing hotel, 4th floor without elevator, very small roof window accessible with a chair. If the roof window is open, there is street and party noise until 3 a.m. and noise from the washing machines from 5 a.m. to clean the place and if you close it, it is stifling heat because there is no other ventilation, the price paid is too high even for an economy room because we were not able to rest (supposed to be the purpose of the hotel). Clean room, downside on the bedding but clean, bathroom less clean (report during the meal, the manager offered to redo the cleaning if necessary). Friendly staff and ready to help. Excellent restaurant, young, helpful and friendly staff.

Breakfast: limited in choice but quality was good

A room with a small balcony overlooking the banks of the Loire, unfortunately very noisy (music from the bar next door blasting until 1 a.m., urban rodeos in the parking lot) balcony covered in moss, filthy bathtub (green deposits that can be removed with your fingers, numerous cobwebs on the ceiling, chandelier, etc.) always satisfied with Logis de France but this, what a disappointment!

Top

Friendly and welcoming staff. Comfortable room. Good quality restaurant. The only downside of the stay is the bathroom, which is a bit dated.

Magnificent, very well located in the heart of Saumur and very pleasant setting. Hearty breakfast. I will come back

A bathroom refresh would be expected (bathtub)

Very nice hotel in excellent location. The staff were very helpful and went out of their way to make sure we understood the best place to park.

Welcoming, friendly and very pleasant staff Comfortable room Very good and plentiful food, nothing is missing at breakfast We will most likely return

Super nice hotel, great staff

Très bon accès
Belle déco de la chambre
Qualité prix très bien

Quality welcome with good advice. Nice and clean room. No noise, I slept very well.

Perfect, great parking in front

We arrived pre 3pm so couldn’t check in but had a lovely welcome & some lunch at the restaurant, beautiful food with wonderful atmosphere, it was lovely to see many locals there amongst tourists. We chose the premium room for the balcony, the room was ok but a little tired looking & not as clean as I’d hoped. The stairwell had a smell of dogs but was clean. All the staff were friendly & welcoming. I would suggest more information on the car parking would be useful, especially for foreign guests as the ‘2 hours free time’ was very confusing. If we knew the details prior to arrival with a link to the app, it would have been very helpful. 20 walk to the caves wine & tasting tour.
We had both lunch & dinner in the restaurant as it was so good

Very good welcome, restaurant and perfect service. The room is very clean, just needs a little renovation because it is in its original state, but apart from that it is great, I recommend it.

Very disappointing room. Housekeeping seriously needs to be reviewed. Shower moldy at the joints. Very, very dirty air vents. Very, very dirty French windows. Torn duvet covers

This hotel is in a great location but parking can be difficult. Our room was on the 3rd floor which was quite a climb. The wardrobe was a joke nowhere to hang clothes. Breakfast was good and we enjoyed our stay. Staff were friendly and helpful

You couldn't open the windows of the room because of the birds and the birdshit in the backyard. Disgusting dirty. The bathroom shower did not run off properly, so you had to interrupt or the water would flow out of the room. The stairway to second floor was very steep and narrow! Never again.

Great stay

Perfect location for a discovery stay (tourist office nearby, historic district, walks along the Loire, etc.) Very pleasant team

Perfect except maybe the shower which is really small and the outside noise at night as the hotel is right in the city center, well it was Saturday night. A great hotel, very friendly staff and very good value for money. We'll remember the address 😉

Old building with exposed beams and winding stairs. Beautiful.

very good location to make the most of the old quarter of Saumur Very warm welcome, very friendly staff

A few small renovations would be nice in the rooms. Broken lampshade of the desk lamp, unstable shower screen, around the inside of the shower tray with brown plates, worn and openwork pillowcase. Otherwise nice decoration and thank you for the little sweets with the bathroom linen.

Friendly welcome

Hotel in its original condition! Which would need a good refresh....

Everything was good and practical; welcome and pleasant service. Only the shower cubicle was a little narrow and the fan a little noisy.

Hotel très bien situé. Nous avons la chance d avoir une chambre avec vue sur la Loire.
Le personnel était sympathique et accueillant

We stayed in room 20.
The room was a lovely duel aspect room.
The bathroom was not so great and does need updating.
Staff were very friendly.

Very pleasant stay. Very good welcome and restaurant. To do again. THANKS

Clean room, separate toilets No elevator so not recommended for elderly people. Room without real window, just an opening 3 m from the ground. Not recommended for claustrophobic people. If I had known, I would have asked for a room with a real window and on a lower floor.

Really very satisfied with our stay at the Cristal Hotel, the rooms are spacious, clean and very pleasant! We were also very well received, the staff were very friendly! We will come back with pleasure! Thank you so much !

Great location, friendly helpful staff and a free parking garage for my moto!

I found it quite petty to charge €3 per battery for recharging electric bikes. My battery is a maximum of 700W so it's expensive per kW... Moderately pleasant room which faces the forbidden side so no street noise but ventilation noise. Original WC: in a sort of cupboard in the bedroom opposite the single bed.

LEUK HOTEL, GOEDE LIGGING

Hotel conforme aux 2 etoiles
Tres bien placé devant la loire en plein centre