Restaurant Cristal

Very pleasant welcome. Excellent location. Good value for money.

Very pleasant and welcoming staff.

The room was okay, the bathroom very average!

Nothing to say about the welcome, it was perfect, very professional, very good bedding and the room is decorated with great taste. The room could be a little refreshed starting with the bathroom. The cleaning was not perfect (hairs in the bathroom drawers and the balcony was full of cobwebs). It is unfortunate that the hotel did not take into account the previous reviews which stated that there were no racks to hang towels (there is only one) but we had a pleasant stay. And the hotel is very very well located.

We have stayed in this Hotel as a first night stop when visining France. Reception upon arrival is always friendly, room very comfortable and lovely food in the restaurant.

Very well located hotel - very pleasant stop in Saumur as part of our Vélofrancette tour

Parfaite etape, restaurant au top avec personnel aimable et azx oetits soins. Belle chambre

It's just a shame there's no toaster at breakfast. I was told it was blowing fuses!! sic 😅. I concluded that the electrical installation needed to be reviewed...so as not to consider that the employee made fun of me!

We have stayed at this hotel many times over the years.The menu in the restaurant is very good and reasonably priced.
The rooms overlooking the river are the best.

Lovely staff and accommodation that met our expectations, not to mention a great location.

Perfect position

A very disappointing so-called gourmet stopover. The food served was very ordinary. The dishes and desserts were average. We had chosen this hotel based on the reputation of the Logis de France for the quality of their food. One of the waiters was not motivated. The room at the back was spacious but the whole place needed serious updating. The view of the dilapidated buildings and courtyard with the restaurant's fireplaces. The bed was comfortable. Room 32

Very warm welcome on arrival

en ces périodes de forte chaleur, une clim aurait été fort appréciable

Top staff, however, the room is not worth the 2 stars: no air conditioning even though it was too hot, we didn't sleep for 2 nights because the heat was unbearable, noisy street in the evening and early in the morning (works). We cut our stay short by the 1st night 😕 we do not recommend this hotel.

Good location in the center of Saumur with a view of the Loire but dated rooms, minimal equipment. Helpful staff. Room overlooking the Loire with the noise of people laughing and talking under our windows until 1 a.m.

Rather disappointing hotel, 4th floor without elevator, very small roof window accessible with a chair. If the roof window is open, there is street and party noise until 3 a.m. and noise from the washing machines from 5 a.m. to clean the place and if you close it, it is stifling heat because there is no other ventilation, the price paid is too high even for an economy room because we were not able to rest (supposed to be the purpose of the hotel). Clean room, downside on the bedding but clean, bathroom less clean (report during the meal, the manager offered to redo the cleaning if necessary). Friendly staff and ready to help. Excellent restaurant, young, helpful and friendly staff.

Breakfast: limited in choice but quality was good

A room with a small balcony overlooking the banks of the Loire, unfortunately very noisy (music from the bar next door blasting until 1 a.m., urban rodeos in the parking lot) balcony covered in moss, filthy bathtub (green deposits that can be removed with your fingers, numerous cobwebs on the ceiling, chandelier, etc.) always satisfied with Logis de France but this, what a disappointment!

Top

Friendly and welcoming staff. Comfortable room. Good quality restaurant. The only downside of the stay is the bathroom, which is a bit dated.

Magnificent, very well located in the heart of Saumur and very pleasant setting. Hearty breakfast. I will come back

A bathroom refresh would be expected (bathtub)

Very nice hotel in excellent location. The staff were very helpful and went out of their way to make sure we understood the best place to park.

Welcoming, friendly and very pleasant staff Comfortable room Very good and plentiful food, nothing is missing at breakfast We will most likely return

Super nice hotel, great staff

Très bon accès
Belle déco de la chambre
Qualité prix très bien

Quality welcome with good advice. Nice and clean room. No noise, I slept very well.

Perfect, great parking in front

We arrived pre 3pm so couldn’t check in but had a lovely welcome & some lunch at the restaurant, beautiful food with wonderful atmosphere, it was lovely to see many locals there amongst tourists. We chose the premium room for the balcony, the room was ok but a little tired looking & not as clean as I’d hoped. The stairwell had a smell of dogs but was clean. All the staff were friendly & welcoming. I would suggest more information on the car parking would be useful, especially for foreign guests as the ‘2 hours free time’ was very confusing. If we knew the details prior to arrival with a link to the app, it would have been very helpful. 20 walk to the caves wine & tasting tour.
We had both lunch & dinner in the restaurant as it was so good

Very good welcome, restaurant and perfect service. The room is very clean, just needs a little renovation because it is in its original state, but apart from that it is great, I recommend it.

Very disappointing room. Housekeeping seriously needs to be reviewed. Shower moldy at the joints. Very, very dirty air vents. Very, very dirty French windows. Torn duvet covers

This hotel is in a great location but parking can be difficult. Our room was on the 3rd floor which was quite a climb. The wardrobe was a joke nowhere to hang clothes. Breakfast was good and we enjoyed our stay. Staff were friendly and helpful

You couldn't open the windows of the room because of the birds and the birdshit in the backyard. Disgusting dirty. The bathroom shower did not run off properly, so you had to interrupt or the water would flow out of the room. The stairway to second floor was very steep and narrow! Never again.

Great stay

Perfect location for a discovery stay (tourist office nearby, historic district, walks along the Loire, etc.) Very pleasant team

Perfect except maybe the shower which is really small and the outside noise at night as the hotel is right in the city center, well it was Saturday night. A great hotel, very friendly staff and very good value for money. We'll remember the address 😉

Old building with exposed beams and winding stairs. Beautiful.

very good location to make the most of the old quarter of Saumur Very warm welcome, very friendly staff

A few small renovations would be nice in the rooms. Broken lampshade of the desk lamp, unstable shower screen, around the inside of the shower tray with brown plates, worn and openwork pillowcase. Otherwise nice decoration and thank you for the little sweets with the bathroom linen.

Friendly welcome

Hotel in its original condition! Which would need a good refresh....

Everything was good and practical; welcome and pleasant service. Only the shower cubicle was a little narrow and the fan a little noisy.

Hotel très bien situé. Nous avons la chance d avoir une chambre avec vue sur la Loire.
Le personnel était sympathique et accueillant

We stayed in room 20.
The room was a lovely duel aspect room.
The bathroom was not so great and does need updating.
Staff were very friendly.

Very pleasant stay. Very good welcome and restaurant. To do again. THANKS

Clean room, separate toilets No elevator so not recommended for elderly people. Room without real window, just an opening 3 m from the ground. Not recommended for claustrophobic people. If I had known, I would have asked for a room with a real window and on a lower floor.

Really very satisfied with our stay at the Cristal Hotel, the rooms are spacious, clean and very pleasant! We were also very well received, the staff were very friendly! We will come back with pleasure! Thank you so much !

Great location, friendly helpful staff and a free parking garage for my moto!

I found it quite petty to charge €3 per battery for recharging electric bikes. My battery is a maximum of 700W so it's expensive per kW... Moderately pleasant room which faces the forbidden side so no street noise but ventilation noise. Original WC: in a sort of cupboard in the bedroom opposite the single bed.

LEUK HOTEL, GOEDE LIGGING

Hotel conforme aux 2 etoiles
Tres bien placé devant la loire en plein centre

Correcto todo
Pero muy difícil el acceso para nuestra edad.
3 pisos por una escalera bastante estrecha
Hay otras habitaciones
Tal vez tengan un acceso más comodo

Great location and a very good restaurant. We were anxious prior to arrival about car parking andere amazed that the staff could not advise.

Great location, hotel reception and restaurant is very modern and breakfast is great value for money at 11€. Room dated but bed is large and very comfortable. Staff very helpful and did their best to speak English. No lift and narrow staircase, which made carrying suitcases up to the 4th floor a challenge. Perfect for a 1 stay passing through Saumur.

I arrived much later than expected and I had a good welcome!

superb location on the banks of the Loire and historic center; excellent restaurant and very friendly staff

I found the price of the night excessive compared to the quality of the room which needs to be renovated and brought up to date!!!!! It's not at all worth the price of the night personally at over 110€ with lunch! We slept elsewhere the next night, in the same street, at the same price and it was truly magnificent! So see you again 😬........ I liked the location, the restaurant, and the complete and varied breakfast! The welcome was super friendly and pleasant. It's a shame !

Top Lage des Hotels. Genug Parkplätze in unmittelbarer Nähe. Sehr freundliches, engagiertes und zuvorkommendes Personal. Auch zu empfehlen ist das hauseigene Restaurant, top Sache! Würde ich immer wieder buchen!

Very welcoming staff Very clean hotel Quality bedding Very good breakfast

Friendliness and availability are present at all times. The (public) car park is at the foot of the rooms. The only less "positive" point is having to manage the (paid) timetables and the parking bans on market day. That said, the free places are very close by and when the weather is nice, a little walk along the banks of the Loire is not without pleasure. Thank you to the whole team for their welcome.

Disappointing Not very clean

Very good hotel, the small beds may need to be changed....

Close to the city center Friendly and pleasant welcome

Spacious, comfortable room with a view of the Loire....a great stopover!

Very good hotel, good value for money. Friendly, smiling and attentive staff. Very clean, comfortable and modern hotel. Spacious, tasteful room with all the desired comfort amenities.

Sadly breakfast was poor, only 1 croissant and one Pain au chocolate left and small amount of bread. No more available for us! Paid extra for breakfast too! The shower was only running VERY hot water and the room could do with a good cobweb clean, chandelier covered in them. Shame

Very good experience at the Cristal hotel. Charming room and very professional and attentive staff. THANKS !

Very good both the hotel and the restaurant

Spacious room with everything you need. Very nice staff. Good restaurant and neighbourhoood. Definitely recommended!