Urban Style Biarritz Hôtel Le Relais
3
The must-haves
-
![logo RSE]()
Sustainable stay: 9/10 -
WIFIFree
-
Business Stopover
-
Breakfast - From 13.85 USD to 18.47 USD/Pers
-
Arrival and departure Arrival from 16:00, Departure at 11:00
Your stay at the Urban Style Biarritz Hôtel Le Relais
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Parking & Transport
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Breakfast
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:07:30-11:00 , 16:00-20:30
Tuesday:07:30-11:00 , 16:00-20:30
Wednesday:07:30-11:00 , 16:00-20:30
Thursday:07:30-11:00 , 16:00-20:30
Friday:07:30-11:00 , 16:00-20:30
Saturday:08:30-11:00 , 16:00-20:30
Sunday:08:30-11:00
Arrival from 16:00, Departure at 11:00
Hotel contact
See the telephone number 00 33 5 59 24 85 90
See the hotel's email dXJiYW5zdHlsZWJpYXJyaXR6NjRAZ21haWwuY29t
GOLF
The hotel is located less than 5km from a golf course (open to all, licensed or not) and the hotelier is able to provide you with specific information related to golf
Reviews
Total / general mark
Recommendation
9.1/10Total / general mark
9.1/10Reception and service
9.7/10Accommodation
8.9/10Value for money
8.9/10Cleanliness
9.7/10'All reviews have been written by guests who have stayed at our properties'
Great hotel, easy to access, parking available on the street without any trouble (in February), friendly welcome, and the room was fantastic – it really had everything you could need. It was clean and beautiful, with a kettle, coffee, and tea provided. The interior was lovely. I highly recommend it; I felt very comfortable there.
Hotel well located, very clean
Excellent! Nothing to reduce! Very pleasant staff. Bravo
Very good hotel and good food. Lack of flexibility in dinner times in the evening... 7:15 p.m. at the latest. For my part, I wasn't even hungry because I had eaten at almost 2 p.m. at lunchtime, too bad, otherwise everything else was very good.
Very good experience! The hotel is well located, the rooms are clean. The staff is very nice! We were quiet, it was perfect! Some suggestions: a small fridge in the room would be good especially when staying for several days + a small trash can on the room side, slightly firmer mattresses because we had a little back pain and check-in slightly earlier would be ideal, at 4 p.m. it is a little late
Comfortable beds, clean and close to restaurants and the sea. Nice breakfast end warm reception who was flexible to our special wishes. Our room was very hot so we had to sleep with open Windows. However, there is too much street traffic, thus noise coming from the outside. We did not sleep ver well.
Slight odor from the bathroom drains. It's a shame there's no staff on duty during the day; the inability to leave luggage is inconvenient for travelers using public transport. Relatively expensive, but I suppose that's typical of Biarritz.
Modern, very clean, and well-located hotel with a bus stop nearby. The staff was very attentive. 100% recommended, and I would definitely return.
We had a pleasant stay in this well-located, quiet, and comfortable hotel. The welcome was excellent: the person in charge of breakfast was particularly warm, attentive, and very pleasant. However, some improvements could be considered, including a better closing of the bathroom door, the elimination of individual doses at breakfast in a more ecological approach, and the installation of recycling bins in the common corridor of the rooms. There was also a slight odor emanating from the shower, probably linked to the pipes. Overall, a good stay with welcoming service and a relaxing setting.
Warm and professional welcome, everything went very well, I highly recommend this hotel
Very nice address, I recommend :)
Charming hotel in both design and decor. Good location. Very warm welcome; we were accompanied to breakfast by a very pleasant and attentive lady.
Pleasant hotel and warm welcome. Above all, ask for a room overlooking the interior courtyard to avoid street noise.
The services and furnishings were of very good quality.
Overall, a very good hotel with a very good quality of welcome. The drawbacks: the lack of parking and some difficulty finding a space at the end of the day (less of a problem in the evening). The breakfast is only sweet.
WEEKEND FOR THE BIARRITZ HALF MARATHON EVERYTHING WAS PERFECT
Beautiful hotel, very warm welcome from the owners, the rooms are very clean and the bedding is very comfortable. In the morning, the person who takes care of us for breakfast is very professional and smiling, the best way to start the day.
The owners are attentive and very pleasant.
Act-Eco : Sustainable stay
9/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
-
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has been built/renovated in line with sustainable development values.
-
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
-
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
-
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
-
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
-
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
The hotel has put in place additional actions to welcome guests with disabilities.
-
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Urban Style Biarritz Hôtel Le Relais
- English
- French
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
A very nice hotel in the upper part of Biarritz with a small Casino supermarket a 2-minute walk away. The welcome was very pleasant and warm, and they were very attentive to guests.