Logis Hôtel Royal Saint Mart

We were especially grateful for the extra effort taken to accommodate my disabled companion's needs.

Hotel chic mais qui manque d'accueil à son image (devoir composer un N° au tel pour demander le réceptionniste , c'est plutôt moyen)
Chambre et salle de bains confortables , j'aurai aimé y trouver l'eau ou bouilloire avec café soluble/thé/tisane
Manque d'accueil également en salle de restaurant (devoir patienter quelques minutes devant l'affiche de l'entrée et voir passer des personnes du service sans vous calculer ....C'est pas top!)

Beautiful hotel, excellent staff, superb food. Although room service is available it would be nice to see tea and coffee making facilities included in the room

We were lucky enough to be able to celebrate our wedding in the small villa surrounded by a small private garden located a stone's throw from the main hotel. What to say ? Kindness, thoughtfulness, sense of welcome, professionalism, delicious meal, everything was perfect from start to finish. Another big thank you to the people who took care of us!

Excellent, in its original form but in the VERY good sense of the term. Go for it without any hesitation.

Hello Restaurant very good The mattresses and cushions too hard The next day we had neck and back pain

Very friendly staff, good extensive breakfast, rooms very clean but a bit musty and noisy at night.

Beautiful hotel and great meal, nothing to say. The van parking is not the best in the world but we found a place very quickly thanks to the hotel staff!

We found the Staff very friendly and very supportive.
We would be happy to come again.
Only recommendation is to improve the pillows.

Friendly welcome and good food. Renovation work on the rooms would be welcome. The toilet is against the bathtub and you should not spray too much so as not to wet the toilet paper.

room 63 which overlooks the access to the delivery people... impossible to fall asleep before 11 p.m. and to sleep after 6:30 a.m. noises of trolleys, crates and slamming doors

Nice hotel and well located for visiting Puy de Dome and also to the bus stop for visiting Clermont Ferrand. Very tasty food in a beautiful setting. Free parking. Friendly staff and everything very tidy. No refrigerator in the comfort room, which was completely renovated on the ground floor.

prachtige eetzaal, zeer vlotte bediening, wel tikje gehaast, maar attent

Aging hotel Lack of cleanliness Room poorly equipped No air conditioning (we are there during the heat wave) Pillows much too hard! No bath towels for two Carpet coming off… etc etc On the other hand, the staff was very friendly and polite.

Everything was perfect: reception, room, breakfast

Welcome to this hotel. Nice, clean room. Good quality catering, very pleasant waiters but a little overwhelmed, sometimes... The wifi requires reconnecting each time it is used, which is a bit cumbersome. Pleasant garden, limited but practical parking. Lots of attention given to people who need it.

Excellent for a stopover after 980 km traveled....Nice restaurant

Top notch reception staff

Very nice hotel, in town but with a beautiful shaded and quiet garden. Very good restaurant and a good breakfast.

Very obliging staff. Good quality of benefits and services.

Beautiful, calm, magical

Perfect !

Very good welcome nickel bedding Very clean room and sanitary facilities

Just food poisoning following breakfast Fruit salad from the day before Double espresso coffee looks like coffee diluted to the maximum The room impeccable bedding, TV a bit small, correct wifi Standard room no shutter for odscurite and hotel remains noisy

Noisy old hotel no air conditioning

Smiling welcome. Spotless room. Perfect evening stopover. A good address.

Friendly and efficient welcome, beautiful setting, spotless room, contained prices.

Limited parking, nice room with all comforts, but noisy area, especially at the rear side of the railway and fire station (sirens). Logging in way too often to continue using WiFi.....

Easy to access, quiet.

Hospitality in the rules of the art

Excellent establishment Very beautiful setting, very good food, and a welcoming team attentive to our comfort and well-being

A little kitchenette... some work still to be done but the reception and the kitchen are part of the pretty neighborhood pies

Good address in Clermont Ferrand, quality of dinner and breakfast Good bedding

We came back to this hotel-logis and the welcome is always friendly. Double bedroom very well as well as the bathroom. I regretted that the restaurant was closed on Sunday evening.

Charming hotel and absolutely lovely welcome from the staff.

Very beautiful setting, impeccable cleanliness, and perfect welcome.

Hotel that exudes the bourgeois luxury of yesteryear but with all the comforts of today!

Very good stay in a professional setting. Very comfortable room and delicious meals. Friendly and family welcome and service.

As soon as I arrived in the middle of the afternoon, when I was looking for a place to park my vehicle, a charming lady came to meet me and offered me the place she occupied near the entrance to the hotel. Subsequently, a little later in the afternoon, this same woman knocked on the door of my room to ask me if I was satisfied with the temperature of the room. I consider this to be the pinnacle of customer relations (concern for the well-being of the customer, politeness, discretion) In addition, the staff, whether at reception, at breakfast or at the stopover dinner, has always been very friendly, competent to be active. The quality of the evening meals was also excellent. In summary, I have excellent memories of my stay and I will treasure this address in my guide to my favorite hotels, an address that I will communicate without qualms to those around me. Congratulations to all, and encouragement to continue like this.

In the evening stopover very well nothing to say

A relaxing stay in a charmingly old world hotel. Great staff and good food.

Thank you for the welcome of the owner who told us the history of her family (5 generations) and was fascinating for the period 1940 1942 Congratulations also to the butler

Very good hotel and restaurant with high quality service and amenities.

Great welcome. Staff available, considerate and pleasant. Very clean establishment. It is better to arrive early to park easily. The GPS is not very clear on the last stretch of road. Perhaps signage would be needed.

Family hotel and magnificent renovation We will come back

Too few car parks

Large “old-fashioned” hotel with charm. Clean, modern room. We appreciated the calm and the smile of the staff.

Hotel well located, very pleasant welcome. The whole team is present and friendly. Comfortable room. Parking a little reduced.

The price is a bit above average. Beware of access by car. The streets are very narrow and the parking spaces are limited. It is very difficult to maneuver in the streets and even more so to park near the hotel.

Impeccable table service, except that the second evening we were forgotten, we are still waiting for dessert and possibly coffee. But it is true that we are transparent people.

Very nice home

Very good reception and service in the restaurant. Room with comfortable bedding in a quiet street.

We booked a standard room at €99, well in advance, and chose the Royal St Mart hotel in Clermont-Ferrand because it was presented as an "Elegance hotel" and "Gourmet restaurant", with great amenities. (nice photos - rated 8.8). We were directed to a room at the end of a squalid hallway in an annex of the building (room 7). The room was far from conforming: the stale smell, the windows that did not open since the tiny TV was placed on the shelf .....) We chose not to stay. I have been a loyal customer of Logis de France for more than 10 years and I have never seen such a service. The argument of the reception is that this room is one of the few not renovated in the hotel! In this case, it would be better not to offer it to customers. Of course, the hotel was full and this forced us to find emergency accommodation which, given the late hour, cost us 158€, all the hotels displaying "full". You will understand that we would have preferred to put this additional sum in a meal at the restaurant of the hotel. Truly disappointed by this experience, I could not ignore it.

Friendly and helpful staff.. comfortable room.

We stayed for a week in this beautiful hotel. The setting is magnificent, located near the thermal baths and 10 or 15 minutes from the center of Clermont-Ferrand. The welcome was very pleasant and the staff very professional. Nice room and very very good bedding. Breakfast on the shaded terrace where there is a superb century-old cedar tree. Maybe invest in small fridges and create a real "local" for cycling. Thank you for everything.

Very pleasant welcome, despite the late hour. Charming establishment, attentive staff. Really a nice experience.

La chambre avait plus des allures de garde-meuble que d’une chambre d’hôtel. La propreté de la literie n’était pas acceptable.

The hotel was so accommodating and managed to get me a second room, thank you!

Merci pour votre accueil et votre professionnalisme ! Si nous revenons à Clermont-Ferrand nous viendrons chez vous !

Everything was good

Een heerlijk verblijf, goed parkeergelegenheid, airco op de kamer, lekker eten, mooie tuin.

Everything is wonderful: the quality of the welcome, the table, the room with attentive staff.

We stayed during the heat wave (37°) and the presence of air conditioning was appreciable for sleeping.

Attentive team, and very available. Warm welcome Very quiet and comfortable hotel

I give hotel and staff 100% satisfaction

Alright

Very noisy, whether with groups leaving the table late, or from 5:50 a.m. with the setting up of breakfast

Friendliness, warm welcome in an exceptional setting and perfection of the services offered.

Very nice establishment with a warm welcome. Correct bedding even if I much prefer the duvet to the woolen blankets. The restaurant is incredibly good.

Room a bit small. Otherwise the rest was flawless

Here is a hotel restaurant with a historic past which is located in a magnificent garden with century-old trees; the entrance hall and the reception take you back to another era of calm and beauty. The rooms are spacious and very clean. Good food - deserves a Big Gourmand Michelin. The welcome really very pleasant and warm. Here the customer is King - For me this hotel restaurant deserves a 4th Star ****

Beautiful building but lacks a bit of maintenance. The negative point is the decoration and especially the bathroom which does not make you dream at all especially when you are on vacation.

After a long journey we finally arrived. Receiving an apology: sorry we have a technical problem, no heating….. You have to go elsewhere. He could send a message to inform me…

Very nice hotel with charm. But away from the main roads. The catering is good even if the breakfast offers the bare minimum. The most disappointing is the bedding. The mattress is small and is beginning to show the weight of years.