Logis Hôtel l'Europe

Beautiful establishment, friendly and pleasant welcome. Spacious and well-equipped room. A much-appreciated stopover in Pontivy.

Warm welcome and comforting atmosphere. A welcome change from impersonal hotels. The room was comfortable, large, and bright. A great location in Pontivy.

Loved my stay here. The 2 sisters are very welcoming to guests and to my little dog. Loved the beautiful garden and how owners happy for my dog to roam free in it. Loved the view from bedroom. Secure parking also a bonus.

Perfect! So many nice surprises!

Very nice hotel and very friendly staff.

A charming and comfortable place, and a kind and professional welcome! A beautiful garden! I would be happy to return!

Here is my unfiltered assessment: Upon arrival: My room is on the 3rd floor, spacious but under the roof, with a single Velux window as a source of natural light. The television doesn't work, no lamps are plugged in. I take care of connecting everything myself, but still nothing. I call reception, the person comes up without understanding the problem. In the end, I'm the one who fixes the problem: a badly connected cable behind the television. The amenities: • The towels provided are ridiculously small, barely suitable for a child. • No working Wi-Fi: just a few seconds of intermittent connection, completely unusable. The common areas: When I take the service stairs to go to breakfast, I discover a dilapidated area: cracked walls, crumbling plaster, an atmosphere of abandonment. The elevator doesn't work from 11 p.m. to 6:30 a.m., good to know! Security? One evening, I find my room door unlocked! I inform the manager. Reaction: "Thank you for letting me know," with no apologies at the time. She apologizes later, telling me that technicians have visited the rooms... but checking after their visit is her responsibility, not mine. Room change: I'm offered a room close to the Wi-Fi box, on the 1st floor... Finally, I discover that it's on the 2nd. On the plus side: beautiful room, fireplace, moldings, character. But again, still no Wi-Fi, poorly placed or insufficient electrical outlets. A lamp plug with exposed cables. And above all, a bathroom from another era (70s), mold, no electrical outlet, unstable shower rod, hose too short for an adult, no more soap in the bathtub. And then there's a major soundproofing problem; you can hear everything from the room next door. The breakfast is very good, in a beautiful room, the only downside is that the TV is too loud. Conclusion: This establishment suffers from a blatant lack of maintenance, rigor, and service. In no way does it deserve its 3 stars.

Excellent hotel, lovely welcome and very dog friendly

Very warm welcome. Lovely room. Convenient private parking. Good sweet and savory breakfast. The pastries were excellent.

The instructions given (blanket instead of duvet and car parking) were respected. The location (especially the garden and veranda) is charming, as is the welcome. The breakfast was generous and of high quality.

A warm welcome and a hotel where the old and the modern blend pleasantly.

What talent!!!!

Very pleasant welcome. The rooms have been recently renovated. Hotel located in the city center

Lovely old hotel, right on square in center of town. Parking in courtyard for small payment. Host very welcoming and kind, very helpful to us. Has everything you would need and lots of restaurants nearby

A lovely old fashioned hotel. We were delighted to find a bath rather than a wet room. Very comfortable. To fill the bath with hot water you have to wait for a few minutes each time the hot water runs out and then it’s hot again so be patient.
The staff were lovely. We were there on Sunday and Monday when most restaurants are closed but they found us perfect places to eat.
Free parking right outside. Lovely place. We will return.

Warm welcome. Cleanliness. Excellent condition of the room. Beautiful furniture. Quiet. Good bedding. Thank you for your welcome.

How nice to have such great personal care from the two sisters who manage the hotel . I like the simplicity of things. Great value for money. Spotless rooms.

Very kind and friendly staff, comfortable and welcoming rooms, perfect stay

Very nice and clean room but unfortunately the manager who claims to be responsible depending on the request is not accommodating at all.

We were welcomed by the charming owners of this beautiful mansion. The rooms are spacious. Very good breakfast. Private parking. The place is very well located for your visits to the surrounding area. The setting is worth the trip. Highly recommended.

The bathroom paintings are faded. There was only one set of bath towels. The towel rack does not hold well. One of the wall lights is detached from the wall and does not work. Given the standard of the hotel there could be a kettle with tea, brewed coffee, etc. There were ants in the honey. Too expensive for this type of stay. It doesn't look neat and there's no attention to detail. The antique furniture is beautiful, the china for breakfast is beautiful, but old does not mean old-fashioned. It should be classy instead.

Central location and safe bicycle storage

Cordial welcome and kindness. Very pleasant.

Excellent welcome, the whole team is very pleasant and smiling and takes great care. Well located. The only thing is the decor which could do with a good bit of updating and modernity but then it's not the end of the world either, and that ultimately has its charm, because the room is affordable too, so you have to appreciate the value for money and it's very correct and the owner and her teams are so nice that we forget the rest. Hotel also very quiet and you can sleep there in complete peace.

Unfortunately due to very bad weather Condor Ferries had to cancel our trip to France. We contacted the hotel and advised them of the situation and they were very understanding and cancelled our reservation. We are trying to rebook the trip and will be in touch with the hotel as soon as possible.
RLK

Magnificent building of character

Superb place! A warm welcome ! Everything is perfect !

Excellent welcome, although I would also have appreciated a small bottle of water when arriving in the room as we sometimes get in more modest hotels. The hotel has an old/chic style which may please, the bedding is of very good quality. The only problem I encountered is the lazy heating, especially in the bathroom. My stay is positive and I will probably come back if I pass through Pontivy again.

Excellent hotel in every way

A lovely old building in the centre of town with some excellent restaurants in strolling distance. Les madames couldn’t have been friendlier or more helpful. Massive bed and room. Excellent all round (though the floor in the bedroom does squeak a bit!)

Super happy with our stay! Very welcoming!

Lovely hotel with excellent hosts

Thank you for the welcome we had a pleasant stay with you thank you again and see you soon

Perfect

A charming place run by two equally charming and welcoming sisters. We will come back with pleasure