Logis Hôtel Grand Hôtel d'Orléans Rest. le Goulu
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The must-haves
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Sustainable stay : 9.5/10 -
WIFIFree
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Business Stopover
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Restaurant
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Breakfast - From 9.2 USD to 17.47 USD/Pers
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Arrival and departure Arrival from 14:30, Departure at 11:00
Your stay at the Logis Hôtel Grand Hôtel d'Orléans Rest. le Goulu
An inviting, cocooning atmosphere
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Parking & Transport
Equipments
Multimedia
Wellness
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Restaurant le Goulu
The pleasure of fine cuisine
Menu and cards
Restaurant opening hours
Monday:12:00-13:30 , 19:30-21:30
Tuesday:12:00-13:30 , 19:30-21:30
Wednesday:12:00-13:30 , 19:30-21:30
Thursday:12:00-13:30 , 19:30-21:30
Friday:12:00-13:30 , 19:30-21:30
Saturday:Closed
Sunday:Closed
The restaurant facilities and services
The restaurant facilities and services
The must-haves
Services
Certifications and awards
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Cuisines served at the restaurant
- A totally free loyalty programme
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The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Practical information
Monday:07:00-15:30 , 15:30-23:30
Tuesday:07:00-15:30 , 15:30-23:30
Wednesday:07:00-15:30 , 15:30-23:30
Thursday:07:00-15:30 , 15:30-23:30
Friday:07:00-15:30 , 15:30-23:30
Saturday:07:00-15:30 , 15:30-23:30
Sunday:07:00-15:30 , 15:30-23:30
Arrival from 14:30, Departure at 11:00
Monday:12:00 - 13:30 , 19:30 - 21:30
Tuesday:12:00 - 13:30 , 19:30 - 21:30
Wednesday:12:00 - 13:30 , 19:30 - 21:30
Thursday:12:00 - 13:30 , 19:30 - 21:30
Friday:12:00 - 13:30 , 19:30 - 21:30
Saturday:Closed
Sunday:Closed
Hotel contact
See the telephone number 00 33 5 63 54 16 56
See the hotel's email Y29udGFjdEBob3RlbC1vcmxlYW5zLWFsYmkuY29t
ANCV : please contact the hotel to check which holiday vouchers are accepted (Classic, Connect or both).
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
Reviews
Total / general mark
Recommendation
8.8/10Total / general mark
8.8/10Reception and service
9.3/10Accommodation
8.4/10Restaurant
8.9/10Value for money
8.7/10Cleanliness
9.2/10Breakfast
8.8/10'All reviews have been written by guests who have stayed at our properties'
Excellent value for money. Excellent service.
My request via the app to be at the end of the corridor was not honored. However, after requesting it again at reception... perfect. Thank you to that person.
Thank you for your welcome, your attentiveness, the quality of the room, the service, the very good breakfast, and the delicious restaurant!
Superb staff, just like home
The welcome was outstanding and very friendly, the room was clean and quiet, the bedding comfortable, the bathroom very functional, and the breakfast excellent. The restaurant is high quality at an affordable price, and the staff very helpful. Just 15 minutes from the city center, we had a delightful weekend. A bonus in the summer is the possibility of accessing the swimming pool.
Very good. Clean, very welcoming and friendly staff.
Perfect welcome and location
Special mention goes to both the hotel and the restaurant. They were very kind and attentive.
The room was outdated, the bathroom door was broken, and there was a gaping hole in the ceiling. On the plus side, the evening meal was good. Breakfast offered little choice, and the Carrefour supermarket was mediocre. The Wi-Fi didn't work on the top floor. The hairdryer was old and worn out.
Disappointing restaurant
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View the hotel's answerExcellent service across the board (arrival, restaurant, etc.)
Dear Mr. Mounib,
Thank you so much for this superb rating and for your comment!
We are delighted to learn that the welcome and all of our services met your expectations.
It would be a pleasure to welcome you again during a future stay in our beautiful city of Albi.
Best regards,
The team at the Grand Hotel d'Orléans
Excellent service and welcoming staff
Dear Mr. Eppherre,
Thank you so much for your positive feedback!
We are delighted that the welcome and professionalism of our team gave you complete satisfaction.
We look forward to welcoming you back to Albi'joie!
Sincerely,
The team at the Grand Hotel d'Orléans
I always book this hotel when I stay in Albi. The staff is welcoming and knowledgeable and always tries to accommodate my requests.
Nice room, bathtub is useless, a shower would be better, however the toilet door opens inwards making access difficult. Otherwise, everything is very good.
A bit old, no bottled water available
Honestly, a great stay, even though I have a manual wheelchair and we had to find a way to get the wheelchair into the elevator, but thanks to your receptionist, we found a solution and so for my round trips I was able to easily take the elevator with the wheelchair. They even made a room available to me in the morning at 7:40 a.m. so that I could do my video course and quickly plan to go to my 9 a.m. appointment. And the evening receptionist was also great because he helped me.
I stay there regularly for my professional activity
more than professional welcome, especially from Ms. Geraldine
Good centric hotel. Friendly staff and excellent restaurant
Everything went very well, hotel is very convenient for gare SNCF (directly opposite), Albi is one of the loveliest towns in France (and anywhere else for that matter). There was a minor problem, I had very itchy legs and I had to get up during the night to put on lotion, possibly the detergent at the laundry might be a bit 'cheap'.
Very pleasant stay. Attentive, attentive staff. Pleasant room. Overall facilities were very good.
Traditional hotel in the best way.
Small room for two, only 1 sink while the room right next door was given to a single person and included 1 double bed + 1 small bed. 2 sinks. The windows were not made with marks, the double glazing not cleaned. This does not correspond to a 3 star. Group meal in the evening... very disappointing and in addition the beginning of gastro for many people. The positive point, good reception and a breakfast service with friendly staff.
A well-located hotel with a garage, attentive reception staff, and discreet and efficient restaurant staff. An excellent stay.
The staff and cleanliness: very good. However, the hotel is dilapidated and aging. Renovation/modernization work would not be too much. Holes in the ceiling at the entrance to our room, carpet that has outlived its time, only one socket for the bedside lamp OR the cell phone under the bedside table (because cell phones did not exist when the hotel was created). I did not see the pool, so I will not be able to judge.
Good service for the restaurant, service and quality of the meal. Weak point: there is no private car parking, the parking lot is at the train station right in front of the hotel. However, there is free and private motorcycle parking.
Very good value for money for this hotel located across from Albi train station. The room was on the 3rd floor, pool side, quiet and comfortable, with standard amenities. The breakfast is good but could benefit from a little more diversity.
Very comfortable, quiet hotel, within walking distance of the city center (10 minutes). Garage and pleasant little pool. Good restaurant. Excellent welcome and impeccable service.
good overall experience, especially the very friendly staff, the restaurant, the bedding, the breakfast, the secure and covered parking
Very friendly staff. Correct room, quiet, well-located establishment.
Very good location. Decent facilities. Good breakfast.
Very good but some details could be improved: _ in the toilet, a piece of baseboard or plaster is missing, _ VERY ANNOYING: toilet door creaks _ in the bedroom, the closet door doesn't close. On the positive side: _ the large, comfortable bed, _ the quietness of the hotel, _ the quality of the restaurant and the service.
Very clean hotel, perfect welcome, well located
+: the varied, delicious breakfast, many homemade products, friendly welcome, available, good advice for visits -: the air conditioning does not diffuse throughout the room
Excellent establishment
Good welcome, clean room, good value for money
We really enjoyed our stay at the hotel. The welcome was perfect, the room very pleasant. Thank you to Camille, Abdullah, and Sylvain for their welcome and their advice at Le Goulu restaurant. The food was delicious!
We stopped here as a stopover on a long journey, and it was a lovely surprise. Very welcoming staff, super-spacious triple room, and spotlessly clean. A dip in the pool at the end of the day was also perfect. Excellent location, a 10-minute walk from the cathedral and the historic center.
A little disappointed with the room, the bathroom is in its original state, as are the toilets. The air conditioning was more of an air cooler that is no longer in its first youth, it was 38 degrees this weekend and it barely cooled the room.
The only downside, as I mentioned to your team, is the TV interrupting the beautiful, relaxing underwater documentaries with very commercial ads (and since it's always louder, it's very disruptive!). Yes, I know, TV is everywhere: in the rooms, in the restaurant, in all the hotels... What if you did without TV? Guests are there to relax, and if they're at a table, to chat amongst themselves... For those who are addicted, they have the internet on their smartphones. Otherwise, everything is fine. Thank you.
Nothing to report
A short three-day weekend in the middle of a heatwave. I had a great stay and really enjoyed the pool. The staff is attentive and always available. A big thank you to Camille for her delicious cocktails and her kindness!
Very welcoming and helpful staff. Room 113 very pleasant, there were 3 of us. Tray of hot drinks very much appreciated.
Great, clean, quiet hotel, the setting is magnificent, the swimming pool too, I had a great stay and the staff was great. I recommend it 👍👍
Spacious room, excellent bedding, quiet. Across from the train station, otherwise access to private parking. A 15-minute walk from the historic center.
The hotel itself is a little old-fashioned, albeit perfectly clean and well maintained. There is a lack of power outlets in the room (we had one for a bedside light and one other for kettle/coffee-maker, light, and anything else). The staff were wonderful. That's why we'd go back.
The restaurant and breakfast staff were very friendly. Otherwise, they were useless.
Excellent breakfast. The only drawback is the heat, so remove the plastic mattress covers and put in cotton ones.
Perfectly quiet hotel and very attentive staff.
Great stay
Very pleasant hotel just a stone's throw from the city center. A warm and friendly welcome. Comfortable rooms decorated with taste. The pool is very pleasant in the summer heat. Thank you very much.
Hello, the welcome, the room, the breakfast and the very kind staff were perfect. Thank you very much, Béatrice and Pascal Garnery.
Very warm welcome, comfortable stay close to the center of Albi, swimming pool and quality breakfast on the terrace
Free parking nearby. Firm mattresses. Clean. Very friendly receptionist. Quadruple room. Small but very clean pool. 8 minutes' walk from the center. Pharmacy, bakery, and supermarket nearby. Good restaurant on-site. This is our second time at this hotel.
Air conditioning and separate toilet Small bedroom
This hotel (Albi) is very good and close to the city center on foot
Perfect welcome, courteous and professional staff. Free parking near the train station, so in front of the hotel (you have to be a little lucky). Simple breakfast but nothing is missing (well done for the jams, they don't serve them in trays but in jars and everyone helps themselves, that deserves to be highlighted). Walking distance to the historic center. The swimming pool is a real plus. The rooms are not modern but very clean and the bedding is comfortable. More than adequate value for money.
The Grand Hôtel d'Orleans sign is invisible and nowhere to be found. At the hotel reception, we were told that the name is engraved on the steps leading to the hotel.... Okay, but you can only see it when you stand on it!! On the hotel parking side, there is no bike rack to attach your equipment.... Very unprofessional for a hotel located on the Tarn Valley cycle route... Finally, the bathroom lighting needs to be reviewed.
Great stay!
A very warm welcome from the whole team, with a special mention for Geraldine! The hotel is well located, the room was large and quiet, and the breakfast was good. A good place to spend a few days in a city that is well worth visiting.
The hotel is okay. The food at the restaurant is pretty good, but the beer is sour and the white wine is poor.
Alright!
Great
Un endroit très pratique pour une escale dans une belle ville
A VERY WARM WELCOME, A GOOD MEAL AND A GOOD BREAKFAST, ALL THE STAFF ARE VERY ATTENTIVE TO THE CUSTOMERS.
Very good overall, air conditioning not adjustable and the bathtub needs a curtain.
Everything was perfect. A truly warm welcome. A comfortable room. Impeccably clean. A secure space to park my bike! Thank you for everything.
The hotel is very well located, very well equipped, clean and comfortable: it just needs a slightly more modern decor and it will be perfect!
Great hotel, great location and the pool was a bonus!
Good atmosphere and attentive staff
I had a wonderful experience staying at the hotel. I would like to highlight the excellent welcome I received, which was pleasant, clear, and warm. I recommend this hotel; it is easy to access and there is easy parking around the hotel.
Perfect as usual
This hotel hasn't changed in 20 years; my daughter worked there as a student! The rooms could do with a makeover, and the bathroom linens are very worn.
Nice staff. Perfekt food
Very very satisfied with our stay. Quality of welcome. Quality of service. Quality of services. EVERYTHING was perfect...!!! The Director Mrs. RUIZ as well as the entire staff are really attentive, whether it be Rachdi, Théodora, Fabien and all the Servers as well as the Chef who delighted us. They all deserve a big Thank You I highly recommend this Establishment if you wish to visit Albi and its rich heritage. I had already had the opportunity to test the Hotel but not this time.
Great staff!! The lady was welcoming, friendly, professional, warm and of course François (exceptional) and his colleague were incredibly kind. A big thank you
The staff is very pleasant and courteous, they do everything to make your stay enjoyable. One major inconvenience, however, was that the pool was empty. Booking.com states, "Please note that the pool is open during the summer," so we were right to assume that July 2nd is actually the summer period.
Ineffective air conditioning Breakfast "ridiculous" in its contents Bathroom difficult to use as it is very small and the door opens inwards
I had a wonderful stay at the Logis Grand Hôtel d'Orléans with my family. The staff is very welcoming and helpful. The receptionist who was there when I checked out was very kind. When you have the chance to meet him during your stay, you want to come back. The rooms are spacious, very clean, and well-air-conditioned. I highly recommend this hotel, whether you're traveling with family or solo.
Very friendly welcome from the staff, comfortable and clean room and bed. We were able to leave our car in the parking lot for the duration of our stay. Free shuttle near the hotel to reach the city center.
Hotel well located, friendly and helpful staff. Comfortable beds. Breakfast a bit pricey, but fresh products.
Greatv location. But in need of modernisation
need to refresh the room pool out of service
Very dedicated and charming staff from arrival, to meals, to breakfast, to night service and to departure. I am very satisfied with this hotel and I highly recommend it.
A arrived after a 2-day journey from Canada, with missed connections and flight delays. I was falling asleep on the train from Toulouse. So, having the hotel across the street from the train station was a blessing. I was 15 minutes late checking out the next morning. For that I blamed the bed. It was too comfortable, and I didn't want to leave it. My room was small, as one should expect in a historic city, and it was at the corner of the building, overlooking the station and a busy intersection. But it was quiet, being well sound-proofed from the outside. I slept very well. I didn't have the opportunity to visit the restaurant or use other facilities. Perhaps, next time. The staff were very pleasant and helpful.
Never disappointed. We are always treated like family.
Simply PERFECT! I stayed for 2 nights as a stopover. The staff's welcome, the comfort, the cleanliness of the establishment, and the quality of the cuisine are all outstanding. A place to remember and share. I will return when I am in this area again.
Thank you so much for the group's warm welcome, availability, and adaptability. The hotel meets all customer needs with a smile and kindness.
Well-located establishment, within walking distance of the city center. Impeccable accommodation. Excellent welcome, kindness from all the staff, attentive to customer needs. Perfect food, meals, and breakfasts.
Lovely staff - everyone was so helpful
the restaurant LE Goulu was wonderful, had the a fabulous birthday dinner there on Friday 13th
A rather unappealing train station hotel. The reception staff are friendly and helpful, but the hotel itself lacks charm. The room we were offered had a narrow window overlooking service buildings. The room we stayed in, on the other hand, overlooked the station. It was spacious, the bedding was adequate, the furniture dated, and the toilet cramped. The hotel supplies (soap, toilet paper, etc.) were not of the usual Logis quality. The breakfast room resembled a cafeteria, as did the food served there. We only saw one cleaning staff member.
Tired looking. Good tv, comfortable bed. Bath ok, but shower could not be managed and sprayed water all over the floor.
Great professionals, very available and attentive!
The staff at the check-in were very helpful and eager to accommodate my late check-in
Superb hotel, very quiet. Very welcoming and the staff is very professional. I highly recommend it.
One night, passing through Albi, with family. Very good bedding, room well soundproofed from the outside, less so for the interior corridor. The doors creak a lot ++ Full breakfast Free parking space available in front of the hotel Close to the city center < 1 km
Don't hesitate, the quality of this hotel is exceptional. The welcome was perfect, the room very spacious, and... the restaurant excellent. A major plus is the covered parking.
A warm and human welcome: thank you :)
Very good restaurant
Act-Eco : Sustainable stay
9.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel recycles food waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel recycles food waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel has a kitchen garden/herb garden
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel has put in place additional actions to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel has put in place additional actions to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has an environment policy.
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has an environment policy.
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel has specific equipment in addition to that which is mandatory to ensure the health and safety of guests.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Logis Hôtel Grand Hôtel d'Orléans Rest. le Goulu
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