Logis Hôtel Arc en Ciel et Spa

Everything was perfect.

Hotel was locked and dark on arrival.
No notification that I had a deadline to check in, until about 15min before arrival - how do you check emails whilst driving? Hotel could have phoned to find out where I was but nothing and no response to the phone number provided (I rang 26 times). No response to emails to the hotels or requests for refund.

I am really disappointed by the services offered. No bottles of water, the minimum for two people coffee herbal tea for a room that is supposed to be more expensive with a higher level of service. In terms of hygiene, no cotton buds, wipes or anything else... The room is really cramped. We wanted to take the cushions that were offered in addition above the wardrobe but they really smell like vomit and that is really horrible. And when it was time to leave, well, I had already been charged even though I wanted to use my logis checks even though I had put my credit card as security and not as the main means of payment. We will never go back there again.

Rien à dire personnel à l’accueil très sympathique
Je reviendrai avec plaisir

Great location just a stone's throw from the beach and seaside

Old charming hotel very well renovated and maintained, very comfortable room and bathroom, very warm welcome and very well located. The private parking is very appreciable.

Ideal location to enjoy the seaside! The rooms have been redone and are pleasant. I stayed there twice.

Friendly and considerate welcome, nice restaurant - breakfast, room ok and clean, very well located in Les Sables d'Olonne

Well located, good bedding

Very good hotel! Maybe give us the info on where and how to park in the hotel car park, but otherwise great!

Very good (location, equipment, cleanliness, etc.) insufficient soundproofing when you are not on the top floor

Great experience, but the breakfast buffet was really bad. Unfresh industrial croissants and tasteless fruit juice, all for a price that is way too expensive. Other hotels have cheaper breakfast rates and much better quality.

Very good

There was no water in the shower and there was not enough space to sit correctly on the WC. The rest was fine.

Excellent welcome and exceptional breakfast room! Room (16) a little dark and with an atypical configuration

Great location with parking. Too bad the weather didn't spoil us too much.

Room described as "comfortable", lack of light in general in the room, toilet window which opens into the room for playing sports... In other words, avoid opening it to evacuate bad odors. Shower to be reviewed, leaves water everywhere, and no WMC identified in the bathroom… result in a lot of water and steam after a shower. Lack of light in the bathroom. Room a little dated fortunately the furniture enhances everything. Top quality bedding. TV the same. Be careful of the slightly dangerous steps to go to the toilet.

Very good welcome

Price not in line with the service offered.

Excellent position, spacious room and pleasant sea view. Small elevator. Full breakfast with choice.

First visit to Sables d'Olonne Very nice discovery Looking forward to the second!!!

Équipements de bonne qualité mais tarifs presque dissuasifs hors saison. Des toilettes séparées mais où on a du mal à passer les jambes. La literie et les services sont plutôt de bonne qualité. Attention cependant au prix du spa (vue décevante) et du parking.

Very friendly, good breakfast with home made bread and yogurts and very good location

I was disappointed with the hotel in relation to the price, too bad to have had work planned, for the price I find it an exercise and the room is not great compared to the price and for the spa a supplement is requested, very disappointed

Very nice experience. The hotel has been tastefully renovated and we took full advantage of the jacuzzi on the roofs facing the sea. The welcome is just perfect

Personnel très professionnel, aimable et accueillant. Petit déjeuner vraiment très bien.

Very clean room! The staff is very friendly and attentive to their customers. The recently completed relaxation area is also great. We had a super good experience.

Very small room no heating system in the bathroom Hotel under construction not indicated when booking

Very pleasant welcome. Excellent breakfast with homemade bread and yogurt. The location is great. We had a great time. The sauna on the terrace extraordinary experience!!!

False advertising, hotel under construction when we arrived, no warning, noise and dust, breakfast to pay extra, only offers the most expensive option, no access to the interesting hotel services supposed to be included, room and tiny bathroom no sea view, total scam

Good overall (accommodation, welcome, breakfast, etc.) except the room which is too small.

Excellent location, recently redone and almost perfect room (bathroom a bit small, but shower area OK), very friendly staff.

Very pleasant welcome! Top stay!! I recommend +++

The bathroom and bedroom are a bit narrow

Great hotel, super big room! Great welcome however for the cleanliness of the room and bathroom it was not very well cleaned making one wonder if it had really been washed before our arrival. The team was warm and the breakfast (unlimited €15 per person) was to our liking quite high for the choice there was. Paid parking 16€ per night a little expensive for one night

The bedroom cleaning staff were excellent

Small room with toilet on a balcony, very dirty reversible air conditioning. TV remote control not working due to oxidizing batteries. the box of tissues offered was empty like the shampoo dispenser in the shower. We booked to enjoy the spa but when we arrived we were told that it was closed for renovation. Not specified on the reservation site! Breakfast a little expensive for the buffet offered (15€). And poorly insulated room phonetically. We have room 14.

Superb place I recommend

excellent stay, the people are always very pleasant and the renovated rooms are magnificent

Comfortable and very pretty room A little noise in the morning On the other hand I would have liked to have been informed of the fact that there was parking for the hotel

Very pleasant staff, equipment to be reviewed (joints/paint/bedding, etc.)

Really great! I will keep the address if a new stay is planned 😁

Lack of hair dryer. Close to all shops. Private parking. Magnificent room classified for breakfasts. Friendly welcome.

Great location. Bathroom a bit cramped. Very nice home. Top parking

Beautiful establishment

Some shortages, no light in the toilets, no second pillow, very very small shower. Quality welcome. Quality breakfast, in an astonishing environment,

The worst hotel we had on our trip to Brittany. Totally trashed. In urgent need of renovation. The breakfast was pathetic!!!!

Everything was very good. The super comfortable room, the very warm welcome, the breakfast more than perfect. The only downside is the HS spa, the hotel is not responsible for breakdowns, but when you book accordingly you could have imagined a gesture.

Friendly welcome, renovated room with air conditioning, varied breakfast with homemade products (bread, yogurt). I recommend

The hotel looks tired also have to put your toilet paper in a bin in stead of down the toilet does not bode well

Very badly managed, a trivial example I stayed for 2 days without soap to shower.

very small bathroom

A very nice hotel in a perfect location.

Excellent service a stone's throw from the seaside

Hotel Very well located But aging hotel Rooms in poor condition The partition walls of the rooms are thin and privacy is not at the meeting The windows are not soundproof The shower is tiny and the toilets are taken between the shower cubicle and the washbasin A person over 1m85 cannot go to the toilet! No air conditioning. It's really a pity.

We were very well received. Pleasant staff, room in line with our expectations, very well located in the city.

Simply awful! For a 3 star, we were accommodated in a room that looked more like a broom closet! No storage for personal belongings, very noisy hotel (a lot of scooters go by in the street, music, people who speak loudly from 1 a.m. to about 4 a.m.), poorly insulated, disgusting smell in the bathroom, when we sit on the toilets, it's simple, we have our heads in the wall given the available space ... Not to mention that the blind on the window was broken and that we could only open the window halfway, no air conditioning also The only point positive is its geographical location, 200m from the beach if I may say so. It was the worst stay I have had to date! Just run away... It's not at all worth the price paid for a 3 star... Especially since no service is offered and the reception closes at 8 p.m.

Very good bedding, OK swimming pool and breakfast worthy of a king

It was for one night but really very good and the breakfast is really top.

pity that the small personal dining area in the courtyard has disappeared.

Pleasant and very accommodating staff. On the other hand, some rooms (notably the privilege room with a pink sea view) deserve a freshening up because they are very aging and the tapestry is peeling off.

The staff is very nice and helpful, the room is correct, the shower is very, very small, a small fridge would have been a real plus. The location is beautiful no need for bus or car beach restaurants barely 4 minutes from the hotel. The train station isn't too far either. Remember to take an extension cord to charge your laptops.

Room too isolated in the maintenance rooms so from 8:30 a.m. maintenance personnel pass below the parking lot dark and noisy room And the price of this room is very high because of its location, it's a shame...

Very average reception ... for a 3 star hotel ....

Nice service for this hotel very well located and provided with a car park (very useful during the summer period). Positive point also: Quality of bedding Welcoming, friendly, efficient and responsive staff. Small flat for the bathroom a little small ... (little space to turn around)

Very good stay in the sands! The hotel is ideally located, super quiet The bedding is good and the rooms rather spacious Negative point the shower room is very small and not suitable for a person over 1m80…. The same for the toilets, impossible to close the door if you are too tall.

Room 23 on the street side, not very noisy Magnificent breakfast room and friendly welcome

No VMC of odors........

Friendly hotel close to everything

Nice hotel, very well located. The little extra: the top outdoor jacuzzi!

Nightmare bathroom. Small and narrow.

the welcome was deplorable, the person at the reception refused to let me leave my vehicle for 5 minutes in the parking lot during check-in, forced me to reload my vehicle with my luggage, find a place, walk 2km with my luggage to finally get my key. the room is dilapidated, dirty and leaks everywhere (toilet, air conditioning, sink, shower, I have rarely seen such dilapidated plumbing.) Lack of hot water (non-existent shower faucet) in the bathroom and more than reception after 7:30 p.m. No light in the toilets and little place to sit. the air conditioning guzzled all night and finally, around 4am someone tried to break into my room.. I find it hard to believe that it is a 3 star. Run away !

Personally, I had no problem. The staff is great and cares about the customers. We enjoyed the hotel services in peace and quiet. I recommend. Thanks again

Hotel well located 2 steps from the beach and shops, extremely smiling staff, hearty breakfast

Very pleasant room. We had a very good stay.

The only positive: the location. Reception on arrival: lack of friendliness Badly soundproofed rooms waking up at 7.30 am by the upstairs neighbor who was making a phone call lasting an hour, we were able to follow his conversation entirely… Breakfast too expensive for the quality and limited choice.

Exceptional location, friendly welcome, hearty breakfasts in a magnificent room, very useful parking...

No air conditioning even though it wasn't noted air conditioning, living cockroach when I woke up in the bed with a photo to back it up. Toilet door does not lock at all or even close at all. Horrible location of the hotel, too much noise outside: car, scooter, neighborhood, etc. We didn't sleep all night. Just the perfect breakfast.

Very nice view from the terrace, comfortable bedding, room a bit small but very comfortable.

The rather expensive price of a catastrophic night and paid parking is absurd The fixing bar of the shower that falls on my head, the toilets where you have to stand in profile to be able to pass between the shower and the sink so with a little corpulence we do not pass. In the morning we explain our concerns at the reception and at no time are we asked how are you? In the morning very noisy cleaners and clean towels put down the stairs on the floor, not very hygienic to flee

Honestly, at €150 a night in a privilege room with a balcony, that's abuse. It's a cajibi painted pink. A tiny room, a tiny bathroom, let's not talk about the shower, 50cm wide. Aging decoration, very badly soundproofed rooms as noisy as a formula 1. The breakfast at 15€ is really meager, and the orange juice is hot. A 3 star hotel, my god it is worth 1 and more. Its only strong points are that it is well located near the sea, it is clean, the staff is friendly and the breakfast room is sublime, that's all. We have a much higher quality of accommodation with a room at 45€ in an ibis. In addition, you still have to go to the cash register to use the jacuzzi which is great but you have to book a session to have access to it to supposedly preserve your privacy, except that all the hotel comes there to smoke. Frankly the hotel overall is really low end. The price of the rooms is simply theft. You could also hear people complaining in the corridors complaining of the same things. I think the good comments are posted by the owners of the hotel themselves because it is impossible otherwise. Yet we are not difficult but this is clearly abuse.

Horrible, deplorable cleanliness, toilet already used when we arrived, hair in the bed, mold in the bathroom. When we arrived at 9:30 p.m., a CUSTOMER and I should specify a customer had the keys to our room, obviously this one had already been to visit the premises… From 6 a.m. there were friction noises in the shower, noises from hair dryers and the like. At 7 a.m. someone tried to enter our room. After an explanation with the receptionist, this one tells us that this is normal because it is an old hotel. But cleanliness is the minimum.

We are a couple…both 85 years old…no help offered: heavy suitcases and very steep stairs to go up from the car park. On the 1st morning we went down at 9:20 a.m. for breakfast (normally served until 10 a.m.! Greeted coldly by the person on duty by "but, we started to clear"! So very little choice! In our room: kettle which didn't work, as well as the spotlights above the bed.

The location is ideal, the welcome is very good, the breakfast varied and plentiful, the bedding comfortable. On the other hand, the hotel is aging, poorly maintained, we even found a used child's diaper in our room under a piece of furniture that was still visible. The photos on the site are very flattering compared to reality.

Air conditioning was not working. Defective coffee maker. Nice Jacuzzi with sea view. Room seen on the sea pleasant sea. Friendly staff. Lack of parking space

Very friendly welcome, superb old breakfast room and very contemporary lounge. Ideal location

We stayed on the 3rd floor, freshly renovated, great…

An excellent weekend in this establishment which offers, in addition to quality accommodation, a perfect location close to the beach and the town centre. Very significant in this weekend of festivities where we left the car in the parking lot. The possibility of parking adds value to the hotel. To do again and to recommend.

Original bedroom decor. The hotel is very well located, near the embankment in a quiet street. Breakfast is served in a historic room whose history is displayed outside. Everything makes you want to come back.

It is not clear that we will be woken up at 8:30 am because of the work in the hotel!!!!!

Good location, the rest basic except the lunch room to see

Pleasant welcome despite one of the receptionists with a cap permanently screwed on his head. Small room. Decoration questionable. Unjustified price for the services (175 €/night with breakfasts and parking!)

Qq finishes to resume especially in the shower. Spa at the top Inès is top. Hotel reception at the top.

very nice and good breakfast, homemade yogurt and homemade bread

Hotel very cold very very little heating Shower very small like the bathroom very. Wet

nothing to complain about except the somewhat high price of breakfast

Very good experience, we did not know the hotel and we were very pleasantly surprised. Very warm welcome, very clean room, bathroom maybe a bit small. The breathtaking dining room with this 19th century decor. Breakfast is on the table and very rich and varied. The person at the reception is pleasant and does not lack explanations about this old hotel. In short, it's perfect

Nothing to say. Everything was perfect I recommend.

The room temperature is quite cold thus we can fix it up, not enough tea bags free.bad smells in the bad room.the room is very small.not a single word about any experiencing spa…
The employees are cheerful and nice but the building is too old to provide comfortable accommodations.
Sorry.

Superb bedding the correct route to be in the olein center with parking

Very disappointed…. Elevator broken down when we arrived Steps to access the hotel … steps to access the car park … difficult steps from the bedroom to the bathroom … impossible to put on the duckboard to get out of the shower … because the bathroom is so small that impossible to open the door of this shower whose button serving as a tap remained in our hand … small room so very small bed … hotel that we do not recommend …

Ideal for a night Reception, breakfast, room, at the top. Small flat for the bathroom, a little small especially at the level of the toilets.

Correct reception, good geographical location but old hotel in need of a major renovation.