Cit'Hotel Primo

Clean and quiet rooms and very courteous staff.

Good location, good price, excellent size, and top-notch cleanliness. It's a shame the sofa bed is too small and the noise from reception is a bit loud.

The staff were very welcoming. Rooms were comfortable and the AC was working (if a little old). Loved the fact you had bicycle storage! The bathroom was unclean — hairs on the floor, in the sink and shower. The breakfast was ok but the food didn’t look fresh — the cheese and meat looked like it had been there for days. The breakfast room decor was shabby and tired.

Pour le prix il est très bien, propre , l'air co dans la chambre, j'ai passé un super séjour

Correte ontvangst, vriendelijke dames aan het onthaal. Kamer en badkamer waren proper, alleen mag je niiet te dik zijn wanneer je naar het toilet moet. We hadden extra betaald voor het ontbijt maar dat was wat magertjes.

Although the room was very clean, it was unfortunately too small for two people. The breakfast room needs cleaning and modernization.

Unfortunately, no one speaks German. Very centrally located, paid parking opposite. Could be a bit cleaner. French breakfast is okay. Rooms are very small. Adequate for 2-3 nights.

Good location, clean rooms, value for the money. Breakfast was chaos. To crowded no furniture, no tables tot sit, no cheese and no fresh fruit.

Very hard bedding

Highly recommend good price Good location very nice service good comfy bed.

Nice clean room!
Very fine arrival because the airco was already on.

Subject: Feedback – Stay from July 17th to 18th, 2025 – Booking No. 5081629382 Dear Sir/Madam, Having recently returned from my visit to Colmar and the surrounding area, I wish to express my disappointment with the quality of your establishment. We stayed the night of Friday, July 17th to Saturday, July 18th. Arriving around 5:00 PM, the welcome was very cursory. I had to take the initiative to ask for information about parking and recommended restaurants. Unfortunately, the negative points piled up from the moment we entered: • General cleanliness: The hallway floor was very dirty, and the walls were no longer white. I saw a regular customer reaching into the candy jar at reception. • Elevator: Dirty and damaged; we encountered a cleaning woman with a cart of dirty sheets. • Room: Burn marks on the floor, and the room was very cramped for two people. In the evening, we noticed mold on the floor grout. The hairdryer cord was dirty (see attached photo). It was too late to request a replacement. • Breakfast: The room was cramped and noisy, and both coffee machines were malfunctioning. The hallway floor was still dirty the following morning. Given the service, I was surprised to see some rooms listed at €51 on comparison websites. I question their condition considering the price I paid. I must admit that I hesitated to report these hygiene issues to the relevant authorities. I prefer to inform you directly first, hoping that this feedback will be constructive. Awaiting your reply, I leave it to you to consider an appropriate gesture of goodwill. Yours faithfully, Mr. Patrick Cueroni, Reservation No. 5081629382

Everything is outdated. The building and furnishings are in very poor condition (shelves, television, remote control, bathroom, etc.). There's a musty, damp smell in the bathroom. On the plus side, the staff were very professional and friendly, there was bicycle storage, and the location is great.

Hotel well located but staff unfriendly. The common areas are quite dirty and the rooms are small. Breakfast was okay.

I canceld the room two days before and got no money back

The photos of the rooms do not match the photos on the Booking website at all. The room is very small, and you can hear a lot of noise from outside.

I absolutely do not recommend this hotel. We arrived on time at 3 PM for check-in and the room wasn't ready. We weren't able to check in until 4 PM.

The breakfast room was far too noisy; the chairs scraped the floor.

From the overall cleanliness of the hotel to the breakfast, only its central location saved our stay. The toilet smelled of urine; I cleaned it myself with wipes. The bunk bed is absolutely unsuitable for children, with no safety features on the top bunk. I slept with my two children in the double bed and my husband in the lower one, as the hotel couldn't offer an equivalent room. The room was tiny, with cigarette butts on the elevator floor, and ingrained grime and dust due to a lack of daily cleaning. The staff tried their best, but they aren't magicians. They need to be given the resources to do their jobs properly.

Good value for money! However, there was sewage noise in the bathroom and the soundproofing was only average. A toaster and pain au chocolat would be a welcome addition for breakfast.

Friendly staff. Good breakfast. Room too small. Bathroom way too small.

It was cheap so it wa ok value for the.money.

Everything was fine except for breakfast.

Im ganzen ok. Nur den Frühstück würde ich nicht empfehlen.

O staff muito simpático e atencioso, acedeu sempre às solicitações. No entanto, os quartos têm um péssimo isolamento acústico, tanto externo como interno. Não é justificável, que no meu quarto, no segundo piso, se oiça um cão a ladrar noutro quarto noutro piso, e que as janelas para o exterior tenham zero isolamento.

Fantastisk med av när det var 40 grader utomhus. Ligger riktigt bra och centralt samt bra värde för pengarna. Vi hade hund med och det gick toppen 👍

The room was small but functional, with air conditioning and a TV. A small fridge and perhaps some face and hand towels would be nice.

The room for three people was really tiny, making it difficult to move around. The bathroom was very basic and dated in its furnishings and fittings.

Small but air-conditioned rooms. Good value for money.

The room was far too small for two adults. There was no luggage storage. The bathroom was too small. It was difficult to move around the room. The room was clean. The elevator was a plus. The staff was pleasant.

Overall, the reception was unprofessional, the elevator was out of order, the breakfast room was very dirty, and the air conditioning was noisy. I chose this hotel for its location; it's a shame the quality wasn't there.

The hotel is well located and quiet. The only slight drawback is the paid parking, but more importantly, the air conditioning isn't very effective.

Everything was fine for a nights sleep, except all the random noises in the room in the middle of the night and the sewer smell in the bathroom.

Tiny friendly hotel with a perfect strategy position.

Pleasant welcome and very good breakfast.

Good value for money. Very good location between the parking lot and the historic center.

Nothing to report. Clean and well located. The air conditioning worked perfectly. All good for the price.

Holiday

Nothing to do with the hotel itself, but a monstrous racket that lasted for hours with another guest. Good breakfast. Good welcome.

The room was very comfortable, a little small but very welcoming and very clean. The reception service was very warm and the included breakfast offered a good variety of choices.

Room was exstra small, two big person will be difficult to manage in room. Ratio price- quality is fine

Reception was okay. Explanation was very brief. Room very small, but neat. It was warm, but fortunately the air conditioning in the room was working. Parking in the parking lot was paid. The machine did cause some problems; it took a long time to get a ticket. The breakfast was well catered for. There was plenty of everything. The cappuccino was tasty. However, the "dining room" was very uninviting. Booked via Booking.com for a good price for one night while passing through.

Hotel very well located in the centre of Colmar

Value for money! Near the historic centre of Colmar

Soba sa toaletom i minijaturnim hodničićem je smešno mala, ne mozeš se ni okrenuti a kamoli zadovoljiti minimum ljudskih potreba za prostorom i konforom. Napominjem da smo i ja i supruga relativno niski i tanki i da nsm ne treba veliki prostor, ali ovo je zaista i smešno i žalosno, istovremeno. Enterijer je u ispravnom ali dosta ostećenom i istrowenom stanju, naročito kupatilo, tuš kabina i lavabo sa baterijama za vodu.
Źalosno, šta se sve izdaje gostima hotela.

Basic but clean room. Excellent location near the center.

Good location, friendly welcome, simple but good.

good breakfast

Good value for money. Clean and well-functioning, with easy check-in and checkout. I stayed for one night and the hotel suited my ambitions to keep it cheap and sumple.

Cleanliness and layout at breakfast could be improved.

The air conditioning was stuck at 18°C because of the heat; this wasn't enough to cool the room and prevented me from getting a good night's sleep.

Very small room. Proximity to city centre is a plus. Only reason to stay here.

Excellent hotel, well located, renovated, good value for money

The hotel is very well located and very clean.

El hotel es muy céntrico, hay todo lo que necesitas alrededor. Puedes ir a pie a todas partes

Impossible to have a good sleep. Cars and motorcycles were racing on the street. The noise were sometimes unbearable. Just too loud for a comfortable stay

Very pleasant and helpful staff. Good location, close to aeveral food options and nof far from the fantastic historical town centre. Room was a little small, with no kettle. More power points would have been helpful.

Terrible! I booked through Booking.com, but they gave me a different room than the one I saw on the website. The room smelled strongly of mold and sewage.

Welcoming staff