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photo logis hotel
  • WIFIFree
  • Business Stopover
  • Animals acceptedPaid
  • Breakfast 13.69 USD/Pers
  • Arrival and departure Arrival from 15:00, Departure at 12:00
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Your stay at the Cit'Hotel les Alizés

Located just 50 metres from Port Vieux beach, in a lively street in Biarritz, LES ALIZES offers comfortable and affordable accommodation. The rooms are individually decorated and were renovated in early 2015. They are equipped with flat-screen TV, free Wi-Fi and en suite Read more

The hotel facilities and services

WIFIFree
Business Stopover
Animals acceptedPaid
Breakfast 13.69 USD/Pers
Arrival and departure Arrival at 15:00, Departure at 12:00
See all facilities and services

The hotel facilities and services

The must-haves

WIFIFree
Business Stopover
Animals acceptedPaid
Breakfast 13.69 USD/Pers

Arrival and departure

Arrival from 15:00h
Departure at the latest at 12:00h

Services

WIFIFree
Business Stopover
Animals acceptedPaid
All rooms with cable or satellite ou TNT
No restaurant

Facilities

Lift

Parking & Transport

Bike room

Certifications and awards

Plan Qualité Tourisme

Interior equipment

TV

Accepted means of payment

Holiday vouchers accepted

Types of breakfast

Buffet
cheque cadeau

Treat your loved ones with our e-cards valid for a stay or for a restaurant meal

How it works ?

Select your dates of stay


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Earn up to 5.5% of your stay by booking in this establishment!

More information

Practical information

Access and Directions

13 Rue du Port Vieux 64200 BIARRITZ

Further information GPS Coordinates 43.4821 - -1.5664

Opening Hours

Establishment hours

Monday:00:01-23:59

Tuesday:00:01-23:59

Wednesday:00:01-23:59

Thursday:00:01-23:59

Friday:00:01-23:59

Saturday:00:01-23:59

Sunday:00:01-23:59

Arrival and departure

Arrival from 15:00, Departure at 12:00

Reception and contact

You will be welcomed by M. Dominique Dalle
Hotel capacity : 18 Rooms
Spoken languages : English, Spanish, French

Hotel contact

See the telephone number 00 33 5 59 24 11 74

Email the hotel [email protected]

Payment methods

American Express Visa MasterCard

Nearby places of interest

Water sports, golf (3 kms), seawater therapy centre (1 km). Ste Eugénie church (200 m), Sea Museum (500 m), Asiatica museum of oriental art (2 kms), Imperial Chapel (2 kms), Bayonne and its Basque and Bonnat museums (7 kms), Chateau of Urtubie in Urrugne (18 kms), House of Jean Rostand Arnaga (20 kms), Sare caves (20 kms).

Our stay ideas

Logis Hotel icon  SEA

SEA
The establishment is located less than 400 metres from the seafront

Reviews

Total / general mark

7.2 For 175 verified reviews

Recommendation

7.1/10

Total / general mark

7.2/10

Reception and service

8/10

Accommodation

6.8/10

Value for money

7/10

Cleanliness

7.9/10

Breakfast

8.3/10

All reviews have been written by guests who have stayed at our properties

Léa S.
6 / 10
Stay in 11/2022 - Opinion filed on 13/11/2022

This customer has ranked the hotel without leaving any comment.

Juan Carlos C.
10 / 10
Stay in 11/2022 - Opinion filed on 03/11/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 09/2022 - Opinion filed on 31/10/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 10/2022 - Opinion filed on 27/10/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 10/2022 - Opinion filed on 16/10/2022

This customer has ranked the hotel without leaving any comment.

Inmaculada D.
2 / 10
Stay in 10/2022 - Opinion filed on 12/10/2022

This customer has ranked the hotel without leaving any comment.

Sylvain P.
10 / 10
Stay in 10/2022 - Opinion filed on 09/10/2022

Excellent rapport qualité prix au regard de l emplacement exceptionnel

Catherine Q.
6 / 10
Stay in 09/2022 - Opinion filed on 02/10/2022

Location was excellent but the hotel itself was very basic.
Rooms were small but clean. No coffee/tea making facilities.
No facilities such as bar area or common room. Breakfast was available in the premises next door.

Mariana B.
8 / 10
Stay in 09/2022 - Opinion filed on 28/09/2022

This customer has ranked the hotel without leaving any comment.

Lydia G.
2 / 10
Stay in 09/2022 - Opinion filed on 26/09/2022

Salle de bain vétuste et hôtel non conforme à nos attente
J ai demandée entretien responsable pour nos doléances
Une employée nous a promis envoyer direction mais vue personne !!!!

Mary M.
10 / 10
Stay in 09/2022 - Opinion filed on 18/09/2022

This customer has ranked the hotel without leaving any comment.

GONZALO P.
8 / 10
Stay in 09/2022 - Opinion filed on 14/09/2022

This customer has ranked the hotel without leaving any comment.

ISABELLE M.
10 / 10
Stay in 09/2022 - Opinion filed on 12/09/2022

This customer has ranked the hotel without leaving any comment.

Negache L.
10 / 10
Stay in 09/2022 - Opinion filed on 10/09/2022

Super hôtel super emplacement super employées nous sommes ravies de ce séjour très bon qualité prix nous recommendons.

Marie Christine D.
8 / 10
Stay in 09/2022 - Opinion filed on 06/09/2022

Confortable, mais très bruyant portes qui claquent ...

Veronique G.
6 / 10
Stay in 09/2022 - Opinion filed on 04/09/2022

This customer has ranked the hotel without leaving any comment.

Maxine W.
2 / 10
Stay in 08/2022 - Opinion filed on 02/09/2022

Expected a budget hotel but would not have booked this had the pictures been accurate. The carpet was not clean black feet just walking in it and black mould all around the bathroom, a health hazzard, do not stay in room 10

Anonyme .
8 / 10
Stay in 08/2022 - Opinion filed on 01/09/2022

This customer has ranked the hotel without leaving any comment.

ROSER M.
4 / 10
Stay in 08/2022 - Opinion filed on 30/08/2022

La ubicación muy buena..centri ciudad.
Carl..calidad precio no se ajusta.
Habitacion pequeña y mubles viejos

Eric L.
8 / 10
Stay in 08/2022 - Opinion filed on 27/08/2022

Excellent emplacement, près des restaurants, des commerces et de la plage. Vue sur la mer. Rue très vivante avec des animations (musique basque, jazz). Bref, séjour réussi.

Melanie W.
8 / 10
Stay in 08/2022 - Opinion filed on 24/08/2022

The location of this hotel is excellent and is half the cost of everything else in the vicinity.
This hotel is perfect for short stays because of the location but the room could be more comfortable. The toilet is in a separate room to the shower and basin which was my biggest bugbear. Everything was clean but perhaps a little tired. Things like old grout in the bathroom might give the appearance of being unclean but I would put this down to tired decor rather than being unclean. The bed was very comfortable and the ceiling fan did a surprisingly good job of keeping us cool. We kept the balcony door open when we went to bed as we didn’t mind the noise from the bars etc. But on closing them when the dust cart came early hours they provided very good sound proofing. We had to check in and out at the hotel next door - I didn’t find this to be a problem - and all staff we encountered were friendly and spoke good English. We were also able to leave our cases before and after checking in and out but I would recommend the hotel considers using some kind of ticketing system as it relies solely on the honesty of guests.
We were very happy with our stay here; on a short visit when time is limited we could not have asked for a better location, especially for the price.

Marc B.
8 / 10
Stay in 08/2022 - Opinion filed on 23/08/2022

This customer has ranked the hotel without leaving any comment.

Daniela Natalia G.
10 / 10
Stay in 08/2022 - Opinion filed on 23/08/2022

This customer has ranked the hotel without leaving any comment.

Eveline D.
6 / 10
Stay in 08/2022 - Opinion filed on 22/08/2022

old hotel on a very nice location

Sabah G.
6 / 10
Stay in 08/2022 - Opinion filed on 21/08/2022

Le plus est la localisation. La chambre 24 pour une personne est propre et correcte.
En revanche le wifi est très décevant, et je n’avais pas de 4G (abonnée chez free) et la fenêtre a un défaut, pas simple de la refermée, il faut faire une petite manœuvre.

Anonyme .
10 / 10
Stay in 08/2022 - Opinion filed on 21/08/2022

This customer has ranked the hotel without leaving any comment.

Sabine D.
8 / 10
Stay in 08/2022 - Opinion filed on 19/08/2022

Hôtel très bien situé en plein centre
Très pratique pour découvrir la ville de Biarritz à pied
Accueil très sympa et très courtois

Alba E.
2 / 10
Stay in 08/2022 - Opinion filed on 19/08/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 08/2022 - Opinion filed on 16/08/2022

This customer has ranked the hotel without leaving any comment.

Gary O.
8 / 10
Stay in 08/2022 - Opinion filed on 16/08/2022

Very helpful staff and a great location

Karin B.
8 / 10
Stay in 08/2022 - Opinion filed on 11/08/2022

This customer has ranked the hotel without leaving any comment.

Dominique L.
8 / 10
Stay in 08/2022 - Opinion filed on 10/08/2022

This customer has ranked the hotel without leaving any comment.

Rocio O.
6 / 10
Stay in 08/2022 - Opinion filed on 08/08/2022

This customer has ranked the hotel without leaving any comment.

Meliani G.
10 / 10
Stay in 08/2022 - Opinion filed on 06/08/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
4 / 10
Stay in 08/2022 - Opinion filed on 05/08/2022

This customer has ranked the hotel without leaving any comment.

Cindy N.
8 / 10
Stay in 07/2022 - Opinion filed on 03/08/2022

This customer has ranked the hotel without leaving any comment.

Rosa D.
10 / 10
Stay in 07/2022 - Opinion filed on 31/07/2022

Personnels très sympathique à l'écoute

Didier M.
10 / 10
Stay in 07/2022 - Opinion filed on 28/07/2022

pour un hôtel 2 étoile la chambre, les servies, la proximité avec les commerces, la plage et les restaurant sont idéale (il est pas toujours facile de trouver un hôtel familiale) nous avons apprécier et nous reviendrons assurément

Steven B.
6 / 10
Stay in 07/2022 - Opinion filed on 27/07/2022

This customer has ranked the hotel without leaving any comment.

VELLA E.
4 / 10
Stay in 07/2022 - Opinion filed on 26/07/2022

There was no way to stop the AC in our room. Moreover, there was a leak from the ceiling and we had to tolerate all night the sound of water dropping into a bucket. The receptionist looked inexperienced and not ready to take action. The hotel manager could not come because it was a Sunday (in high season!). Do I need to say more? Ah the breakfast was very poor quality for money (a fly falling into my glass with the juice of the machine and poor variety of breakfast items).

Malcolm W.
10 / 10
Stay in 07/2022 - Opinion filed on 26/07/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 07/2022 - Opinion filed on 26/07/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
4 / 10
Stay in 07/2022 - Opinion filed on 18/07/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
4 / 10
Stay in 07/2022 - Opinion filed on 18/07/2022

This customer has ranked the hotel without leaving any comment.

Maria-Clara B.
8 / 10
Stay in 07/2022 - Opinion filed on 17/07/2022

This customer has ranked the hotel without leaving any comment.

Jean Eric B.
10 / 10
Stay in 07/2022 - Opinion filed on 17/07/2022

Très bien placé, chambre propre, agréable, on y reviendra

Isabel M.
8 / 10
Stay in 07/2022 - Opinion filed on 13/07/2022

Too old

Monika A.
10 / 10
Stay in 07/2022 - Opinion filed on 11/07/2022

Tres bien

Luca G.
8 / 10
Stay in 06/2022 - Opinion filed on 05/07/2022

This customer has ranked the hotel without leaving any comment.

Carine L.
8 / 10
Stay in 07/2022 - Opinion filed on 04/07/2022

Une équipe tres sympathique et souriante . Ils ont fait preuve de serieux et de professionnalisme . Je trouve que l hotel n est pas parfait mais plutot agréable pour y sejourner quelques jours .

Itxaro S.
10 / 10
Stay in 07/2022 - Opinion filed on 04/07/2022

This customer has ranked the hotel without leaving any comment.

Aurélie L.
4 / 10
Stay in 06/2022 - Opinion filed on 04/07/2022

This customer has ranked the hotel without leaving any comment.

Serra A.
2 / 10
Stay in 06/2022 - Opinion filed on 30/06/2022

ON A PAS LE DROIT A L ERREUR
J AI APPELE L HOTEL 5 MN APRES MA RESERVATION MAIS RIEN A FAIRE POUR OBTENIR UN CHANGEMENT DE DATE
LES RESPONSABLES NE DAIGNEMENT MEME PAS ME PRENDRE AU TELEPHONE

Francesca M.
8 / 10
Stay in 06/2022 - Opinion filed on 29/06/2022

This customer has ranked the hotel without leaving any comment.

Philippe R.
10 / 10
Stay in 06/2022 - Opinion filed on 29/06/2022

Très bonne qualité d accueil Personnel très aimable et serviable. Prestations et tenue des lieux satisfaisantes. Chambre spacieuse pour un 2 étoiles, lumineuse Emplacement parfait pour profiter de la ville dans un secteur animé, avec la mer à 100m.Remarque, pensez à indiquer le code wifi dans les chambres.On recommande.

Julie G.
8 / 10
Stay in 06/2022 - Opinion filed on 23/06/2022

En plein centre ville, le soir de la fête de la musique ce n’était pas stratégique. Très bonne qualité de literie. Douche un peu petite. Très bon accueil. Pas de parking privé à l’hôtel.

David H.
10 / 10
Stay in 06/2022 - Opinion filed on 18/06/2022

Excellent hotel located 2 mins from a lovely beach. Hotel was next to a range of bar’s restaurants and shops in lovely biarritz. I would stay again and will stay again.

Stephen R.
6 / 10
Stay in 06/2022 - Opinion filed on 17/06/2022

Carpet very dirty also late night noise outside but great location and good breakfast

Anonyme .
4 / 10
Stay in 06/2022 - Opinion filed on 17/06/2022

This customer has ranked the hotel without leaving any comment.

Arsenio de jesus P.
2 / 10
Stay in 06/2022 - Opinion filed on 14/06/2022

Very bad all

Marysabel V.
10 / 10
Stay in 06/2022 - Opinion filed on 13/06/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
2 / 10
Stay in 06/2022 - Opinion filed on 10/06/2022

This customer has ranked the hotel without leaving any comment.

Cassie G.
6 / 10
Stay in 06/2022 - Opinion filed on 07/06/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 06/2022 - Opinion filed on 06/06/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 05/2022 - Opinion filed on 29/05/2022

This customer has ranked the hotel without leaving any comment.

Francois L.
6 / 10
Stay in 05/2022 - Opinion filed on 29/05/2022

attention c est un hôtel de plage pour le plaisir de l eau de la glisse et des barres à proximité de tout. petite chambre, sur rue vue sur mer

Pascaline L.
8 / 10
Stay in 05/2022 - Opinion filed on 23/05/2022

Tres bien placé

Anonyme .
8 / 10
Stay in 05/2022 - Opinion filed on 23/05/2022

This customer has ranked the hotel without leaving any comment.

Natasha W.
10 / 10
Stay in 05/2022 - Opinion filed on 23/05/2022

I was greeted by very kind and helpful staff after not receiving my luggage. I was very appreciative of there help. I ended up having to stay another night and there was no issue letting me stay in the room again. The view was great and it was a quiet hotel along the popular streets.

Anonyme .
8 / 10
Stay in 05/2022 - Opinion filed on 22/05/2022

This customer has ranked the hotel without leaving any comment.

Cristina S.
8 / 10
Stay in 05/2022 - Opinion filed on 20/05/2022

This customer has ranked the hotel without leaving any comment.

Sonia L.
6 / 10
Stay in 05/2022 - Opinion filed on 17/05/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 05/2022 - Opinion filed on 14/05/2022

This customer has ranked the hotel without leaving any comment.

Jean Claude C.
6 / 10
Stay in 05/2022 - Opinion filed on 05/05/2022

Petit déjeuner très cher

Anonyme .
6 / 10
Stay in 04/2022 - Opinion filed on 01/05/2022

This customer has ranked the hotel without leaving any comment.

Cathal O.
4 / 10
Stay in 04/2022 - Opinion filed on 27/04/2022

The room was dark. The carpet near the en-suite was wet. The safe deposit did not work. The safe deposit box could not be fixed. A towel was put on the floor for the wet carpet . I was not offered another room. The location was excellent, right beside Le Petit Plage and very central. The buffet breakfast in the next door Hotel Brit Marabella was excellent. The receptionist who greeted us and check us out was friendly and helpful.

Philippe F.
6 / 10
Stay in 04/2022 - Opinion filed on 27/04/2022

Literie confortable
Salle de bain à refaire, sans aération dommage

Alain P.
2 / 10
Stay in 04/2022 - Opinion filed on 27/04/2022

Hôtel très vieux, pas du tout insonorisé, le ménage laisse à désiré ( coulures sur les portes). Accueil par le personnel de l'hôtel mitoyen, parfait.

Silvia C.
10 / 10
Stay in 04/2022 - Opinion filed on 16/04/2022

This customer has ranked the hotel without leaving any comment.

Virginie-Jeanne D.
10 / 10
Stay in 04/2022 - Opinion filed on 16/04/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 04/2022 - Opinion filed on 15/04/2022

This customer has ranked the hotel without leaving any comment.

CELINE C.
6 / 10
Stay in 03/2022 - Opinion filed on 13/04/2022

This customer has ranked the hotel without leaving any comment.

Gelo F.
8 / 10
Stay in 04/2022 - Opinion filed on 04/04/2022

Hôtel très bien mais très mal isolé donc on entend tous le bruit dans la rie

Hans-Jürgen R.
8 / 10
Stay in 03/2022 - Opinion filed on 03/04/2022

This customer has ranked the hotel without leaving any comment.

Françoise T.
10 / 10
Stay in 03/2022 - Opinion filed on 02/04/2022

Hôtel très bien située dans le centre ville et accessible depuis la gare
Chambre propre et fonctionnelle
Petit déjeuner super avec chaise haute :)

Christine G.
10 / 10
Stay in 03/2022 - Opinion filed on 29/03/2022

Très bien placé.
Jai été surclassée donc très contente
Belle salle lumineuse pour petit-déjeuner
Très agréable (car je déteste les espaces parfois déprimants )

CHRISTIANE M.
4 / 10
Stay in 03/2022 - Opinion filed on 21/03/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 03/2022 - Opinion filed on 18/03/2022

This customer has ranked the hotel without leaving any comment.

Gouveia Gonçalves F.
8 / 10
Stay in 03/2022 - Opinion filed on 15/03/2022

This customer has ranked the hotel without leaving any comment.

Nathalie S.
10 / 10
Stay in 02/2022 - Opinion filed on 28/02/2022

J'ai passé un super moment avec ma fille.
Super accueil

Baudry F.
10 / 10
Stay in 02/2022 - Opinion filed on 26/02/2022

This customer has ranked the hotel without leaving any comment.

Francois R.
4 / 10
Stay in 02/2022 - Opinion filed on 25/02/2022

l’acoustique est à revoir
l’étanchéité de la porte en plus du bruit la lumière de la circulation est visible

Yasmine B.
8 / 10
Stay in 02/2022 - Opinion filed on 25/02/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 02/2022 - Opinion filed on 21/02/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 02/2022 - Opinion filed on 14/02/2022

This customer has ranked the hotel without leaving any comment.

Fanny L.
8 / 10
Stay in 02/2022 - Opinion filed on 14/02/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
4 / 10
Stay in 02/2022 - Opinion filed on 14/02/2022

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 02/2022 - Opinion filed on 13/02/2022

This customer has ranked the hotel without leaving any comment.

Fabienne A.
8 / 10
Stay in 02/2022 - Opinion filed on 11/02/2022

Très bon hôtel mais personnes un peu bruyantes ce soir là...

Lucas G.
6 / 10
Stay in 01/2022 - Opinion filed on 23/01/2022

Odeur étrange dans la chambre, matelas inconfortable mais surtout pas d’eau chaude.

Martine P.
10 / 10
Stay in 12/2021 - Opinion filed on 29/12/2021

This customer has ranked the hotel without leaving any comment.

Yael U.
2 / 10
Stay in 12/2021 - Opinion filed on 26/12/2021

Difficile d apprécier de prendre une chambre pour jouir de la beauté et du chant de la mer, alors que nous avons eu le droit depuis notre fenêtre à un paysage d'escalier sur fond d immeuble détérioré, aux boum boum du café-boite de la rue, des à coups répétés toute la nuit de l aération dans la chambre, et au petit matin, du passage des poubelles... Heureusement oui, la mer n'est vraiment pas loin, et au matin la balade et les mouettes m'ont permis de relativiser... L accueil a été sympa aussi. Désolée pour ce retour quelque peu nuancé !

Robin S.
8 / 10
Stay in 12/2021 - Opinion filed on 22/12/2021

This customer has ranked the hotel without leaving any comment.

Fabienne A.
8 / 10
Stay in 12/2021 - Opinion filed on 15/12/2021

Hôtel très bien placé et agréable sauf le chauffage qui fait trop de bruit

Lisa B.
2 / 10
Stay in 12/2021 - Opinion filed on 08/12/2021

HÔTEL A FUIR !
VOLS & HYGIÈNE DÉPLORABLES

Nous avons séjourné à l’hôtel du samedi 04/12/21 au lundi 06/12/21,
Chambre 32 au 3ème étage, concernant la chambre la propreté laisse à désirer (mouchoirs usagés sous les meubles, poussières et moisissures), des odeurs nauséabondes dans la salle de bain (sans aération) et une literie juste convenable.

Lors de notre séjour, le « ménage » a été fait le dimanche 05/12/21 suite à notre sortie de chambre aux alentours de 12h, et à notre retour vers 18h une belle surprise !!!

Nos effets personnels déplacés et DES DISPARITIONS !
Je précise :
-Premièrement 100e en espèces (laissés devant le coffre certes mais pas à la vue de tous)
-Deuxième disparition, une bague qui était placée avec mes autres bijoux sur le dressing a l’entrée
-Pour finir car le dicton dit jamais deux sans trois, un collier dans ma trousse à maquillage….

Le début des péripéties commence…

J’appelle donc la réception, et la dame au bout du fil semble surprise car je cite « nous n’avons jamais eu ce type d’incident »
Elle m’informe qu’elle prévient la direction et que j’aurais un retour avant notre départ du lendemain.

En quittant la chambre on se rend donc à la réception, le responsable est aux abonnés absent, mais une dame nous reçoit et nous dit très franchement « vous aviez un coffre à disposition pour vos effets personnels » je traduis : tampis pour vous !
Et nous informe également que le lundi aucun personnel d’entretien n’est présent donc pas d’avancement possible, ÉTONNANT NON ? Vous saurez donc que les lundis à l’hôtel des Alizés les chambres ne sont pas faites désolée !

Courant d’après midi suite à notre retour sur Pau, je rappelle l’hôtel pour m’entretenir avec le responsable, qui me tient le même discours (premier incident de cette nature et le coffre à disposition) il me recommandait même d’y mettre l’ensemble de ma valise pour éviter ce type de problèmes à l’avenir !
DU JAMAIS VU !
Il m’informe également que les hôtels ne sont jamais responsables de ces désagréments et me demande si je n’aurais pas laissé la fenêtre ouverte (Météo du week end : orage pluie vent et 10 degrés tout au plus), aucun recours possible les effets personnels et mon argent pour ma pomme (croyez moi je reste polie).

Suite à un dépôt de plainte, Mon assureur a donc contacté ce dernier qui a obtenu la réponse suivante quelques jours après : « Nous avons récupéré la bague signalée disparue par votre assurée. L'une de nos femmes de chambre dit "avoir quasiment la même, et la voyant, elle a pensé que c'était la sienne qu'elle avait perdue en faisant le ménage, et l'a donc prise".
En revanche, elle nie toute implication dans l'éventuelle disparition de la somme de 100€ et du collier. »

Armée de patience et de colère, je devrais donc récupérer ma bague prochainement pour le reste ce n’est pas leur faute si leur personnel de chambre se permet de se servir chez les clients.

Voici en détails notre agréable séjour dans l’hôtel les Alizés, Biensur il n’y a pas que du négatif... la proximité du port vieux et du centre ville de Biarritz à pied est leur atout majeur, pour ne pas vous dire le seul.

Ignacio V.
8 / 10
Stay in 12/2021 - Opinion filed on 07/12/2021

Muy céntrico , habitación cómoda , recepción correcta , en general muy recomendable

Maider U.
8 / 10
Stay in 12/2021 - Opinion filed on 06/12/2021

This customer has ranked the hotel without leaving any comment.

Jorge L.
2 / 10
Stay in 11/2021 - Opinion filed on 16/11/2021

El recepcionista de noche una persona desagradable que no quería entender las preguntas que le hacia ni me ayudó cuando le pregunté por un sitio para comprar comida, me contestó de una forma muy altiva con soberbia.

PASCAL M.
10 / 10
Stay in 11/2021 - Opinion filed on 11/11/2021

Douche un peu froide
Le matin sinon tout est ok

Krystelle H.
6 / 10
Stay in 10/2021 - Opinion filed on 28/10/2021

A notre arrivée l'accueil est impeccable. Parcontre notre chambre du 3em étage était limite. Je m'explique, les prises électriques mal fixé, le boîtier d'interrupteur qui me reste dans la main, la moisissure a la douche, et les cloisons Extra fini ont étaient gêné.

Anonyme .
10 / 10
Stay in 09/2021 - Opinion filed on 19/10/2021

This customer has ranked the hotel without leaving any comment.

Anne-Sophie B.
4 / 10
Stay in 10/2021 - Opinion filed on 18/10/2021

Trop de nuissance sonore

Juan pablo M.
8 / 10
Stay in 10/2021 - Opinion filed on 13/10/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 10/2021 - Opinion filed on 10/10/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 10/2021 - Opinion filed on 09/10/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 10/2021 - Opinion filed on 06/10/2021

This customer has ranked the hotel without leaving any comment.

Deborah K.
10 / 10
Stay in 09/2021 - Opinion filed on 02/10/2021

This customer has ranked the hotel without leaving any comment.

Julie B.
6 / 10
Stay in 09/2021 - Opinion filed on 23/09/2021

La fenêtre de la chambre ne fermait pas. J'ai donc demandé à changer de chambre : pas mieux. Toutes les fenêtres étaient obstruées par de gros étais en bois causant une sensation d'emprisonnement et privant les clients de toute luminosité. Je comprends la nécessité des travaux mais ils pourraient être mentionnés lors de la réservation et les prix pourraient être diminués en conséquence.

Anonyme .
10 / 10
Stay in 09/2021 - Opinion filed on 21/09/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 09/2021 - Opinion filed on 20/09/2021

This customer has ranked the hotel without leaving any comment.

FLORENT P.
8 / 10
Stay in 09/2021 - Opinion filed on 20/09/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
6 / 10
Stay in 09/2021 - Opinion filed on 15/09/2021

This customer has ranked the hotel without leaving any comment.

Hannes L.
8 / 10
Stay in 09/2021 - Opinion filed on 14/09/2021

Zimmer relativ klein
sehr gute Lage

Jorge Juan A.
8 / 10
Stay in 09/2021 - Opinion filed on 12/09/2021

This customer has ranked the hotel without leaving any comment.

Emilie V.
10 / 10
Stay in 09/2021 - Opinion filed on 12/09/2021

très bon accueil, personnel agréable et à l'écoute, emplacement idéal et chambre similaire aux photos et à nos attentes.
Seul bémol, le bruit du ventilateur nous obligeant à ouvrir la fenêtre sur la rue passante donc bruyante. Un climatiseur réverseur serait plus adapté surtout qu'un chauffage d'appoint était présent dans la chambre (gain de place et de confort)

Annabelle C.
8 / 10
Stay in 09/2021 - Opinion filed on 11/09/2021

Chambre un peu petite mais bien agencée.
Hotel très bien située
Très bon accueil.

Anonyme .
8 / 10
Stay in 09/2021 - Opinion filed on 10/09/2021

This customer has ranked the hotel without leaving any comment.

Dolores M.
10 / 10
Stay in 09/2021 - Opinion filed on 08/09/2021

Stayed 1 night while traveling. Great location,balcony with sea view. Comfortable room. Spotlessly clean and good size bathroom also spotless. Great value for money.

Ivan C.
8 / 10
Stay in 08/2021 - Opinion filed on 05/09/2021

This customer has ranked the hotel without leaving any comment.

Emilie R.
8 / 10
Stay in 09/2021 - Opinion filed on 05/09/2021

This customer has ranked the hotel without leaving any comment.

Claude B.
6 / 10
Stay in 08/2021 - Opinion filed on 02/09/2021

This customer has ranked the hotel without leaving any comment.

PASCAL M.
8 / 10
Stay in 08/2021 - Opinion filed on 02/09/2021

This customer has ranked the hotel without leaving any comment.

Kimberly R.
2 / 10
Stay in 08/2021 - Opinion filed on 01/09/2021

Thank you for inviting me to share feedback.

I was very disappointed with my stay. I reserved a courtyard view room but was given a room on the main street. It wouldn’t have been an issue if the windows would have been reduced sound. However and in addition the room was not what I expected for a two-star hotel. I stayed at St James near the covered market on a previous trip (also a 2 star) which was much cleaner than the Alizes. For what I paid (and for which not even a partial refund was offered) I didn’t expect to see a filthy carpet, have a smell of damp and black mold growing on the bathroom walls at the Alizes. I reported the room booking error to the front desk but was told it was the only room left. I didn’t understand how my booking could have gone to someone else unless a clerical error was made. As we know these things can happen, which is not the end of the world but the receptionist being run from next door at the Brit) didn’t inspire me with confidence as to what happened in reality.

I’m afraid that I only had time for one photo as an emergency came up and I had to go to both the hospital and the police station. I subsequently left the hotel because I didn’t sleep the one night I was there and i’ve been coughing intermittently since I left (although the black mold wasn’t severe, I do have sensitivities).

I hope you will consider refurbishing the hotel, removing carpets, windows that reduce street noise, installing a ventilation system and updating the decor. I had booked for 4 nights and that wasn’t possible as I had health concerns.

The location is great and if the above suggestions re decor are implemented the current princing would make sense (possibly more!) and people might be inclined to stay longer.

There were two women with whom I spoke. The younger woman was fine, whereas the older woman had an answer (not necessarily truthful) for everything (i.e. defensive) hence not inspiring confidence.

Florine S.
8 / 10
Stay in 08/2021 - Opinion filed on 28/08/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
8 / 10
Stay in 08/2021 - Opinion filed on 24/08/2021

This customer has ranked the hotel without leaving any comment.

Irene P.
2 / 10
Stay in 08/2021 - Opinion filed on 17/08/2021

This customer has ranked the hotel without leaving any comment.

Paul H.
8 / 10
Stay in 08/2021 - Opinion filed on 15/08/2021

I stay as a transit to see my kids in Donosti - it’s a clean safe and functional hotel - perfect location. Between airport and being in the towns hub.

Emmanuel J.
4 / 10
Stay in 08/2021 - Opinion filed on 14/08/2021

Hôtel très vétuste. Seul point positif l’emplacement a 2 pas de l ocean

Veronique M.
8 / 10
Stay in 07/2021 - Opinion filed on 01/08/2021

This customer has ranked the hotel without leaving any comment.

Luc A.
2 / 10
Stay in 07/2021 - Opinion filed on 31/07/2021

Accueil froid.
Isolation phonique de la chambre inexistante. J’ai pu réussir à dormir vers 4h du matin pour être réveillé à 6h.

Marina B.
10 / 10
Stay in 07/2021 - Opinion filed on 27/07/2021

This customer has ranked the hotel without leaving any comment.

Jérôme S.
2 / 10
Stay in 07/2021 - Opinion filed on 26/07/2021

Très décevant

Anonyme .
8 / 10
Stay in 07/2021 - Opinion filed on 24/07/2021

This customer has ranked the hotel without leaving any comment.

David C.
10 / 10
Stay in 07/2021 - Opinion filed on 23/07/2021

Great location, simple, clean room with a very comfortable bed, good bathroom, window overlooking a busy pedestrian street and a sea view. Staff friendly and helpful

It wasn't particularly cheap - but it was in central biarritz in peak season, so....

Close to restaurants, bars and the beach

Sarah S.
8 / 10
Stay in 07/2021 - Opinion filed on 18/07/2021

This customer has ranked the hotel without leaving any comment.

Joëlle M.
8 / 10
Stay in 07/2021 - Opinion filed on 16/07/2021

Très sympa

Achim R.
10 / 10
Stay in 07/2021 - Opinion filed on 15/07/2021

Bon accueil, chambre très sympa, salle de bains très agréable, rue vivant mais avec des bons adresses pour manger

Anonyme .
8 / 10
Stay in 07/2021 - Opinion filed on 11/07/2021

This customer has ranked the hotel without leaving any comment.

Anonyme .
10 / 10
Stay in 07/2021 - Opinion filed on 06/07/2021

This customer has ranked the hotel without leaving any comment.

Samuel H.
4 / 10
Stay in 07/2021 - Opinion filed on 04/07/2021

Chambre très très humide (ex les oreillers on avait l'impression qu'ils étaient mouillés)
Salle de bain moisissure sur tous les joints
Insonorisation mauvaise

LAURE P.
6 / 10
Stay in 07/2021 - Opinion filed on 04/07/2021

This customer has ranked the hotel without leaving any comment.

Philippe B.
8 / 10
Stay in 06/2021 - Opinion filed on 03/07/2021

Accueil parfait, bien situé bonne qualité de service

JEAN-FRANCOIS M.
2 / 10
Stay in 06/2021 - Opinion filed on 01/07/2021

literie indigne d'un hôtel.

Emeric B.
10 / 10
Stay in 06/2021 - Opinion filed on 28/06/2021

Un accueil chaleureux et professionnel
Une situation géographique exceptionnelle, entre la plage du Port Vieux et le centre-ville
Un rapport qualité-prix imbattable
Je conseille vivement !

Biljana G.
10 / 10
Stay in 06/2021 - Opinion filed on 16/06/2021

This customer has ranked the hotel without leaving any comment.

Oceane J.
10 / 10
Stay in 06/2021 - Opinion filed on 15/06/2021

This customer has ranked the hotel without leaving any comment.

Jonathan L.
4 / 10
Stay in 06/2021 - Opinion filed on 13/06/2021

Chambre pas très propre.
Meuble sous évier "SDB" cassé avec des pointes quand nous ouvrons les portes du meuble, très dangereux !
Aucune insonorisation, nous avons entendu les voisins de la chambre voisine toute la nuit, parler, gueuler, et j'en passe....

Léna C.
10 / 10
Stay in 06/2021 - Opinion filed on 11/06/2021

This customer has ranked the hotel without leaving any comment.

Essia S.
10 / 10
Stay in 05/2021 - Opinion filed on 02/06/2021

Perfect

Romane G.
6 / 10
Stay in 05/2021 - Opinion filed on 31/05/2021

Fantasric stay, and very helpful woman who helped us at check in and was very accommodating to any requests. Great location, and comfy room. Really great we could leave the bags there for the day, afyer checkout.

What I would say was whilst having breakfast, I was 10ft away from the coffee machine and walked to grab a coffee when an employee went mad and started screaming about wearing a mask. He really was just on a power trip with nothing better to do in his day. I get you have restrictions but maybe you should question things before blindly following them and try speaking to people with manners. If he was so afraid of so called virus, he really shouldn't be working in a touristic hotel. Better off staying at home where he would feel safe.

Aside from that tiny rude man. Everything about the stay was perfect.

Fanny D.
8 / 10
Stay in 05/2021 - Opinion filed on 30/05/2021

This customer has ranked the hotel without leaving any comment.

Laura M.
2 / 10
Stay in 05/2021 - Opinion filed on 26/05/2021

Need renovation badly do not recommend

Elodie G.
8 / 10
Stay in 05/2021 - Opinion filed on 25/05/2021

Emplacement parfait, personnel très sympathique et accueillant. Les pièces, un peu vieillottes, mériteraient un rafraîchissement ( notamment la salle de bain) mais l'ensemble est très fonctionnel et très bien pour un court séjour.

Anonyme .
6 / 10
Stay in 05/2021 - Opinion filed on 23/05/2021

This customer has ranked the hotel without leaving any comment.

Nathalie D.
10 / 10
Stay in 05/2021 - Opinion filed on 16/05/2021

This customer has ranked the hotel without leaving any comment.

Sharon D.
6 / 10
Stay in 05/2021 - Opinion filed on 16/05/2021

Les fenêtres de la chambre ne se ferment pas et la literie est de piètre qualité et bruyante. Pour plus de 80€ la nuit on s'attend à beaucoup mieux.

Jérôme R.
4 / 10
Stay in 03/2021 - Opinion filed on 29/03/2021

L hôtel sentait le renfermé.
Ascenseur en panne.
Télé en panne mais la réceptionniste nous a trouvé une autre chambre avec une télé qui marcher.
L hôtel avait des fissures à l intérieur et à l extérieur pas top au niveau insécurité.

DOULCIER J.
8 / 10
Stay in 03/2021 - Opinion filed on 27/03/2021

This customer has ranked the hotel without leaving any comment.

Cyrille G.
4 / 10
Stay in 03/2021 - Opinion filed on 22/03/2021

les portes fenêtres ne ferment pas, le sèche serviette serviette ne fonctionne pas, rideau de douche pas hygiénique, vu catastrophique, les encadrements de fenêtres tiennent avec des poutres, les lits sont de très mauvaises qaulité, il manque une porte

Ibrahima Sory D.
10 / 10
Stay in 03/2021 - Opinion filed on 20/03/2021

Séjour parfait dans cet hôtel. Personnel à l'écoute et disponible. L'emplacement de l'hôtel aussi impeccable., Situé en plein centre ville et à quelques pas de la plage. Pas de difficultés de stationnement également.
Les seules difficultés :
Le débit de l'internet était limite pour mon PC
Et je n'ai pas réussi à profiter du frigo malgré qu'il soit branché.
Sinon dans l'ensemble tout s'est très bien passé.
Et j'y reviendrai bientôt d'ailleurs et je le recommanderai à mon entourage.
Merci
Ibrahima Sory Diallo

Jérôme B.
10 / 10
Stay in 03/2021 - Opinion filed on 18/03/2021

This customer has ranked the hotel without leaving any comment.

Josette B.
8 / 10
Stay in 03/2021 - Opinion filed on 15/03/2021

Hôtel très bien mais petit déjeuner à 12€ prix exagéré

Anais V.
6 / 10
Stay in 02/2021 - Opinion filed on 07/03/2021

Il s'agit de mon deuxième passage dans cet hôtel, il est idéalement situé mais malheureusement extrêmement bruyant, mauvaise surprise cette fois ci les draps de bains étaient taché et nous avions demandé si nous pouvions voyager avec le chien demande acceptée par l'hôtel qui ne vous précise pas qu'il faut payer un supplément de 10 euros par nuit pour ce dernier.
Des détails qui mis bout à bout gâche un peu le séjour.

Anonyme .
10 / 10
Stay in 03/2021 - Opinion filed on 04/03/2021

This customer has ranked the hotel without leaving any comment.

NADINE F.
6 / 10
Stay in 02/2021 - Opinion filed on 22/02/2021

Personnel accueillant mais hôtel qui a vraiment besoin d'être rénové mais c'est visiblement prévu. Vieillot, fenêtre qui ne ferme pas, sol et portes à refaire...La literie et la propreté correctes. En revanche, très bon emplacement.

Frequently asked questions about the institution Cit'Hotel les Alizés

How do I get to the hotel Cit'Hotel les Alizés?

The Cit'Hotel les Alizés establishment is on average very accessible by following this route: 10 minutes from Biarritz-Anglet-Bayonne airport and railway station. Bus line 11. By road, take the A64 motorway, exit Biarritz, and then follow signs towards "Rocher de la Vierge".

What accommodation can I book at the hotel Cit'Hotel les Alizés?

Cit'Hotel les Alizés has set up several accommodation packages that you can discover by entering the desired dates

What is the cost of a stay at the hotel Cit'Hotel les Alizés?

The Cit'Hotel les Alizés establishment offers very attractive prices for even more attractive options. The minimum price starts at 55 EUR.
Just enter your dates for more information about the rates!

Are pets allowed at the Cit'Hotel les Alizés hotel?

Yes, your little companions can accompany you during your stay at Cit'Hotel les Alizés.

What languages are spoken by the staff of the Cit'Hotel les Alizés hotel?

For optimal communication and to ensure that all your needs are met, the staff at Cit'Hotel les Alizés is equipped with the language skills to make you feel at home. Languages spoken:
  • English
  • Spanish
  • French

How can I cancel my booking?

Cancellation is possible up to 48 hours before your arrival if your reservation has been made on logishotels.com and on the mobile application Logis Hôtels*,
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.

*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.

Does the Cit'Hotel les Alizés hotel offer an evening stopover?

Yes, this hotel offers you an evening stopover to accompany your business trips with comfort. Enter your dates to see availability!

Does Cit'Hotel les Alizés hotel have a lift(s)?

This hotel offers a lift(s) for easy access to your room as well as several facilities. More details on the hotel's facilities are available on this page.

What are the arrival and departure times at the Cit'Hotel les Alizés establishment?

Check-in at Cit'Hotel les Alizés is from 15:00:00 and check-out is possible until 12:00:00.

What is the average review rating for Cit'Hotel les Alizés?

The average rating of customer reviews of logishotels.com is 7.2/10. Display customer reviews for Cit'Hotel les Alizés .
For a week-end or a long stay in Aquitaine, make your booking in our Hôtel Cit'Hotel les Alizés at BIARRITZ in just a few clicks. Alone, with your family or with friends for your holidays or a short stay, come and discover the region and relax in Hôtel with all comforts.
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