Cit'Hotel le Mirage

Well located and very decent hotel. No light in the bathroom.

Upon arrival, the toilet bowl's dirtiness can be attributed to an unscrupulous customer. The lack of hand towels and the non-functionality of the soap give an unpleasant impression. Confirm the next day at 10:00 a.m., the hand towels are still not there. The reception carpet is very dirty and not stretched, extension cord, toy lying around, worn wooden door, tool, paint pot lying around, all this gives an impression of a lack of investment and maintenance, everything seems outdated. The room is clean and comfortable, the breakfast is decent. The two trees at the exit hide the exit to the road. In short, I am very disappointed with the stay (2 nights) compared to what I experienced. Too bad.

New hotel, impeccable bedding, clean and well-decorated room, very quiet area, large private parking, balcony. Small drawbacks: shutter to be repaired, Sunday breakfast from 8:30 a.m., outdoor furniture, bathroom clock poorly set, missing a small coffee maker/kettle for coffee and herbal tea. Note: in the evening, finding a restaurant in Istres is a challenge!

La chambre était propre et agréable. Le service était très agréable. Le petit-déjeuner était excellent.

Beautiful hotel, well located and above all with closed and secure parking. Pleasant and air-conditioned room, clean and bright, bathroom a little old-fashioned but totally functional, lovely and professional staff, good and complete breakfast, in short we recommend!

Very well located hotel with great potential, after a fairly normal welcome, a fairly well located and quiet room, there is a lack of storage in the room and hooks in the bathroom. Breakfast 3rd morning no more pastries or bread coffee machine that did not work well having to go to the reception to find someone who bakes pastries and bread so waiting++ and every day the pastries are black burnt and so on, there is no one present to take care of the customers. Regarding the cleaning neither done nor to be done the sheets were changed 2 times in 14 nights room little swept etc ... the common areas always dirty. Non-existent staff. Very disappointed and we could not change hotels because everything was paid in advance.

Quiet hotel, the staff and the hotel are great, always attentive to us, we had a great holiday, large swimming pool and a great atmosphere, I highly recommend it.

Very well received;

Overall everything was fine, only the door did not close properly except by forcing it. 1 out of 2 lights in the ceiling did not turn on and the other flashed like a discotheque, and in the entrance of the building next to the reception, there were cobwebs hanging high up.

The big downside is the lack of maintenance of the park...

Stayed one night accomodations and breakfast were fine. We didn't use the pool but it looked nice as well. Breakfast was nice.

Horrible

Please note: this is a press release regarding the stopover package for business trips, but no catering!

This hotel seems abandoned. The room was okay, although the finishing touches were overlooked, not to mention the broken toilet seat. The breakfast was okay, but without any welcome. And the pool was a disaster! There were tons of cleaning product containers everywhere, even in the shower, abandoned dishes, not maintained at all, and the best part: we were kicked out of the pool at 1:30 p.m. because we had to make room for new guests, even though we were alone, the hotel was empty, and there were still 20 deckchairs! In short, a mirage that lives up to its name. Avoid!

Hotel not clean enough according to my standards... Dead flies in the common areas. Breakfast room neglected with dirty mirrors, tablecloth and tablecloth fall full of coffee drips... And not of the day! The breakfast is not up to standard... as for the room and the new wing where we were: the wall-hung toilets are not: toilet placed too low! The first step of the staircase (down) is badly made and higher than the others, there is no stair rail (not easy when you have knee pain) and the aluminum access door is out of adjustment and stuck... it was very very very hot in the room when we arrived.. there is a small basket of sweets at the reception... Too bad, there are sweets and candy wrappers mixed up. In short, not at all qualitative. I had a memory of this hotel with its excellent past reputation, it was only a memory of the past unfortunately

A messy establishment with trash and clutter lying around the entire building, inside and out. A pool that wasn't filled in June, a vending machine out of service, and breakfast without fruit juice. In short, what is the staff doing? Is there any staff?

We are disappointed by the lack of maintenance of the hotel. Overflowing trash cans, tall grass, dirt... It's May 2025, maybe off-season, but still!! Breakfast, no one. No more bread, no orange juice and still no one. Bathroom with a squeegee inside the shower, we understood its usefulness from the first shower. Very disappointing really

Very nice location of the hotel, too bad it is not as well maintained as it should be. A swimming pool not ready when it was supposed to be on May 1st. An average welcome with obligation to reserve our breakfasts several days in advance. Beautiful spacious rooms with very good bedding lacking however cleanliness. Very dusty bedspread, bathroom windowsill not cleaned.

Stunning!

Spacious, clean, and quiet room. Balcony with a very pleasant garden view. The only thing missing in the room is a small kettle.

Bedroom: dirty floor not vacuumed during the entire stay (3 nights), torn bed linen Bathroom: shower not cleaned (piece of plastic at the drain not removed in 3 days), bits of nails on the floor....

Nothing to say about the spacious room with small terrace, the setting is very nice, just a small downside, the breakfast is a bit light

No breakfast the second night because they forgot to prepare it and no feedback from the hotelier regarding me

Everything is fine except the shower which drains in the opposite direction of the flow. When taking a shower, the entire bathroom is flooded. At the same time as I take the shower, I have to clean the floor

apart from the rotten placo partition in the shower and maybe the breakfast, nothing to complain about

I slept yesterday Wednesday September 25 and I found the person at reception not very friendly. I am a salesperson who has had an exhausting day, we appreciate the smile which was not at all the case. Disappointed that there was no coffee or tea in the room. Breakfast was not very attractive, the bare minimum. I booked because I have my Logis card but I was a little disappointed. The swimming pool does not replace everything.

We had booked a comfort room for 2 nights well in advance (3 months). Unfortunately, our grandson's baptism was cancelled due to force majeure. We left the hotel after one night, but it was impossible to get a refund for the second night. The manager made a small commercial gesture by reimbursing the unconsumed breakfasts and the tourist tax. We will surely return to the Mirage for the replay of the Baptism.

Room and bathroom very good, for access by a staircase of 14 steps, more complicated when you have balance problems, absence of ramp, faulty access door, faulty lighting in the corridor. Concerning breakfast: defective coffee machine. Value for money not justified. The staff does not seem concerned by the clientele, lack of maintenance of the entire establishment and the garden.

Perfect

Very well located family hotel with very friendly staff!

A pleasant hotel with a warm welcome A hearty breakfast, but in the summer a lack of local products and fruits to introduce tourists and work together around Istres. The 200 rooms... are recent, there is a lack of accessories to take hand and shower towels. A little greenery around the lagoon because the plants lack water. And access to the 200 rooms... with a ramp and cleaning in the access airlock will increase the notes. I hope my opinion will be constructive. Kind regards p

Pleasant surprise

Very clean hotel, very pleasant and friendly staff, I highly recommend this hotel

Great stay, very pleasant, to do again

Very comfortable hotel with swimming pool under the pine trees. Large bathroom. Comfortable bedding. Spacious room.

Good hotel, we would love to come back.

Very clean and comfortable room Hotel which receives a lot of workers so a little noise in the morning Large swimming pool The park lacks maintenance but the main thing the rooms are impeccable

Room for 3 people in the new building. On the ground floor, exit directly to the outside, perfect for my son who loves going outside. Large room, good bedding, quiet, you hardly hear the others. Some finishes to review and lack of storage in the bathroom. Very nice secure exterior, with trees everywhere, shaded. Plenty of parking spaces. Very large swimming pool, surrounded by trees, few people. Pleasant staff. I really enjoyed my stay. THANKS

Quiet hotel with free shaded and secure parking. Room in the annex redone and air-conditioned with very good bedding. Very pleasant swimming pool area in summer. I find it a shame that the buffet breakfast is completely independent for a 3-star hotel: no staff present in the breakfast room, therefore no reception, no restocking when food is missing from the buffet, no cleaning the tables between 2 customers and you clear your tray alone. This is surprising to say the least in this type of establishment.

Very pleasant, warm welcome and tranquility.

For years we have been frequenting this hotel surrounded by greenery with centuries-old pine trees, a beautiful swimming pool, friendly and helpful staff with spacious, very quiet rooms and large, comfortable beds. Good breakfast by the pool, internal parking easy to reach and less than two km from the center. Fantastic. Allow me some constructive advice, improving the care of the external greenery would raise the quality level of the stay.

I think hotel is nice and clean but few things could be improved, like tables around the pool and next to white building could be painted. They look very old. In the back there was old trampoline and very old tenis table, not looking good. Generally stay was nice and I would recommend this hotel.

Missing a restaurant… otherwise nice, comfortable, a little expensive because we have to go out…