Cit'Hotel des Messageries
3Map
The must-haves
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Sustainable stay: 8/10
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WIFIFree
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Business Stopover
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Breakfast 13.67 USD/Pers
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Arrival and departure Arrival from 15:00, Departure at 11:00
Your stay at the Cit'Hotel des Messageries
The hotel reserves a warm welcome for gueste all year-long in a modern and friendly setting, enabling you to discover the many cultural and heritage sites Read more to be explored in Saintes. Reduce
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Catering
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Family
Breakfast
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Access and Directions
Opening Hours
Establishment hours
Monday:07:30 - 21:00
Tuesday:07:00 - 21:00
Wednesday:07:00 - 21:00
Thursday:07:00 - 21:00
Friday:07:00 - 21:00
Saturday:07:00 - 21:00
Sunday:07:00 - 21:00
Arrival and departure
Arrival from 15:00, Departure at 11:00
Hotel closing dates 2025 : from 01/01 to 12/01; from 19/12 to 31/12
Reception and contact
Hotel contact
See the telephone number 00 33 5 46 93 64 99
See the hotel's email hotel.des.messageries@wanadoo.fr
Payment methods
Reviews
Total / general mark
Recommendation
9.2/10Total / general mark
9.2/10Reception and service
9.2/10Accommodation
8.8/10Value for money
8.9/10Cleanliness
9.3/10Breakfast
8.5/10'All reviews have been written by guests who have stayed at our properties'
Comfortable hotel and friendly staff.
Great staff, location and overall facilities so I’m sure we’ll return
Excellent location for a visit to Saintes.private garage parking. Walking distance of sites,shops and restaurants.
Very clean spacious room
I didn't know the city of Saintes which I discovered was a very good stopover, and I will probably return to this hotel. Best regards
Perfect in the old center
We enjoyed our stay, we had booked with you independently, l had called & requested garage parking however on the day we arrived Monday 15th July in the afternoon there was no spaces in your car park we had to use public parking as suggested by the receptionist at Blois d'amour, we were disappointed as had a lot of luggage we would have preferred garage parking for safety reasons.
The hotel has a very nice location, however it was the breakfast that amazed us. The person in charge does not change the cutlery and paper placemats after each breakfast, and puts the crumbs on the floor with a napkin. Imagine the hygiene behind it.... The price of breakfast at 12 euros when you arrive there are two pastries left and the grapefruit juice has a funny taste, almost gassy, not great, there is no point in adding grapefruit juice. poor quality bottled fruit in small fountains. (it's limited). The tables are very low and also not very comfortable.
Very nice hotel in the city center. Charming place and pretty decoration. Lack of parking space.
Friendly welcome and easy, secure parking.
Room out of style, big stain on the sofa, carpet on the floor, 15 minutes to get hot water. Needs a very big refresh
Superb service, excellent facilities. Good for wheelchair user
A comfortable city centre hotel.
Lovely hotel in centre of town but very quiet and peaceful. Secure parking was a bonus. Very comfortable room, friendly and helpful staff. We really liked it here and have already booked to stay again on our return journey
This is a typical example of a bad experience which pushes the customer to no longer return to this establishment and even less to Logis. I booked an evening stopover on the hotel website last December 2023 for the night of January 15 to 16. I telephone the hotel during the day of Monday January 15, 2024 to cancel my reservation because I have an unforeseen event preventing me from honoring my reservation. The answering machine tells me that the hotel was closed for the holidays and will not open again until January 15th. This establishment debited my account for the amount of the evening stopover despite my telephone cancellation. Having the habit of frequenting this establishment and being rather very satisfied, I am calling today February 15, 2024 to try to find an arrangement by explaining the situation. The lady tells me that I have to cancel 48 hours in advance whereas in this case, it is an imponderable, by definition, 48 hours in advance, we are not informed!!! In addition, 48 hours before, the hotel being closed due to holidays, it is very likely that in the case of a respected cancellation, they would probably not have taken this into account either due to closure. This method is very dishonest and scam-worthy. The customer must pay no matter what. So at Logis, we no longer take into account last minute problems that could happen to anyone? At Logis, even a long-time customer like me must be considered borderline incompetent for not having respected the operating process. As a salesperson, I hear these days a communication in the media concerning your brand, you should quickly review your values with regard to your historical customers, your methods which are not worthy of the hotel industry. Other brands than yours practice approximately the same cancellation procedures, for former customers, we always find an arrangement! Obviously not at your place and even less in this establishment precisely. I will obviously not come back.
Hotel very well located. Tastefully decorated and comfortable rooms. Appreciable after a day of work. Only problem. You have to run the shower water for a long time to get it hot. I tried one of the partner restaurants for the evening stopover: ordinary... too bad!
Excellent hotel.
Very well designed hotel room
Staff very friendly and helpful.
Breakfast very good
Good value for money . Hotel right in pedestrian area with charged covered garage
Very nice home. We appreciated the secure parking. The room was fine, but just 2 minor criticisms: the TV is badly placed (room 19), and it's a shame to put carpet, which is less hygienic than parquet. Otherwise perfect.
A very nicely designed hotel in the middle of the old town with a good breakfast.
The breakfast could be richer, otherwise great hotel, great location, very friendly service
To return there to turn
Right in the center of Sainte, "cosy" comfort in a very well-kept comfortable hotel. Friendly welcome. Very good value for money.
I sleep in this hotel very regularly in the center which is very good. No restaurant in the hotel but it works with partners within walking distance.
Nice and warm hotel. Friendly welcome on arrival. The parking space (paying) is a plus because the hotel is located in the city center. Only downside: the breakfast service ended at 9:30 a.m. and refusal to give us just a little coffee at 9:20 a.m.... Surprising.
Act-Eco : Sustainable stay
8/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel has installed renewable energy devices (solar panels, wind turbines, etc.).
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving urinals.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving urinals.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place waste reduction goals.
The hotel limits non-food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place waste reduction goals.
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Frequently asked questions about the institution Cit'Hotel des Messageries
What accommodation can I book at the hotel Cit'Hotel des Messageries?
What is the cost of a stay at the hotel Cit'Hotel des Messageries?
Are pets allowed at the Cit'Hotel des Messageries hotel?
What languages are spoken by the staff of the Cit'Hotel des Messageries hotel?
- English
- Spanish
- French
How can I cancel my booking?
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
This customer has ranked the hotel without leaving any comment.