Cit'Hotel de la Gare

Hello The hotel had not recorded my reservation I had to find another hotel

Very dirty A shame

Shameful, we are very, very far from a hotel accommodation. No criteria met. The only positive point is the proximity to the train station.

Needs a refresh and cleaning of the hallways…

We could not stay in the hotel because the payment method we had was refused. The person at the reception has not received training in order to cash in a Logis e-gift card purchased beforehand from our works council. The person has not been trained either to collect payments generated by our Etik points. We are regular customers of Logis (hence the acquisition of the Logis card) and have so far never been confronted with this scenario. We do not at all incriminate the young woman at the reception but much more her manager. We had Mr. Roden online who told us that he could not explain the process to the young woman at reception: either we used another means of payment, or he (well, the young woman at reception...) helped us find another hotel!!! We find such a situation unacceptable and miles from the spirit of the Logis hotels where we have been so far. What a pity !

What about this Hotel?? it's more of a hotel than a place to sleep properly. we didn't even dare to take a shower and even go to the WC. we asked to change rooms and the only response from the manager at more than 11 p.m. => "if you leave the hotel without saying anything and without posting comments on the internet, I will reimburse you for the room". What a shame but above all this establishment must CLOSED. Do not go there or knowingly and without fear for your health. The hygiene inspection must carry out a check there before a health drama. In summary => dust, dirt, mold, broken sink, non-compliant electricity, stain on curtains (blood or other yuck). NEVER again and frankly I invite you not to go there. sleeping outside would be less DANGEROUS

Good

It is true that the hotel deserves a refresh. But the cleanliness is there, and the bedding of good quality. The reception is friendly, it's very pleasant.

Dirty room, dust is not everywhere, curtain stained, shower curtain all yellow at the bottom, bathroom tiles broken at the level of the soap dispenser, badly fixed bathroom shelf, broom for the toilet in a deplorable state...

Perfect for a night between 2 trains when arriving late and departing early. 1 minutes from the north concourse of the station. And at this price, difficult to find cheaper so close to the SNCF station.

Hotel very close to the train station with a warm welcome. Quality/price are related to the product. Thanks for hosting me....

Perfect Very good welcome

Very friendly staff

Exactly what it appears to be. Reasonably priced place to rest.

Really a great welcome and a very comfortable room! I recommend, in addition right next to many shops and others so very accessible!

The staff is very competent: friendly and available. The room is spacious. It is a shame not to have a hair dryer or small sample toilets.

Good: Friendly staff, spacious room, spacious bathroom, big TV, location directly at the station, reception area nice and neat
Bad: condition of the Hotel very poor: curtains in our room torn and dirty, bathroom door full of staines, desk looked like taken from the dumpster
The price (more than 90 Euro) was MUCH to high!

Decent welcome but the hotel really deserves a real refreshment. Carpet filed in the common areas and the reception is to be modernized. The room is clean but also needs new. A little expensive compared to the service but the accessibility of the station is a plus.

This hotel that I had already frequented two years ago is rapidly deteriorating: dirty carpets, imitated maintenance of the outbuildings, rooms with deteriorating paintwork. I was disappointed with the price of the room. However, the staff was very professional and courteous. If a renovation is not initiated, there is a good chance that customers will express their dissatisfaction even more

The reception is indeed pleasant and friendly. On the other hand, the room is dirty (bad smells, peeling paint, stains on the walls, dirty bathroom, a pillow certainly stained with mold...). I would not go back to this kind of chain, first and last experience.

Very good stay. Very welcoming and available team. Hotel very well located and easily accessible. A few points to improve: the equipment for the bathroom (hairdryer, products, shower support...), blankets the size of the bed or a duvet (while waiting for the heating to start, it was a bit cold the night).

Very nice staff, possibility of very pleasant lockers, spacious and quiet room. Condition of the curtains in the bedroom of the carpet on the stairs rather poor.

Very friendly and helpful reception. We highly recommend

For the tourist who does not know Nantes, the location of your hotel, its facade and the name do not attract enough attention. Above all, change the dilapidated blind with holes in it...! Clogged sink and tub...